2214 It Operations Jobs - Page 37

Genpact is a global professional services and solutions firm with over 125,000 employees in more than 30 countries. We are driven by curiosity, agility, and the desire to create lasting value for our clients, including Fortune Global 500 companies. Our purpose is the relentless pursuit of a world that works better for people, and we achieve this by serving and transforming leading enterprises with our deep business knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Lead Consultant, specializing in BMC TrueSight/Helix Operations Management. As a skilled specialist in BMC TrueSight/Helix, you will join ou...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk ope...

Team Leadership: Manage and mentor NOC engineers and technicians Schedule shifts to ensure 24/7 coverage and high availability Conduct performance reviews, training, and development plans Network Monitoring and Incident Management Oversee real-time monitoring of network systems, servers, and applications Ensure rapid incident detection, escalation, resolution, and documentation Implement standard operating procedures for incident and problem management Process Improvement: Develop and refine operational processes and policies Analyze trends to identify areas for system and process improvements Work with other IT teams to coordinate cross-functional projects Reporting and Documentation: Maint...

Design, develop, and implement AI-powered automation solutions within the ServiceNow platform for ITSM and ITAM processes Automate key aspects of the asset lifecycle, from procurement to disposal, ensuring accuracy and efficiency Utilize AI frameworks and tools such as crew.ai, Cursor, and GitHub Copilot to streamline development and enhance automation capabilities Develop and implement strategies for generating robust test cases using AI agents to validate automation workflows and ensure system reliability Ensure the accuracy and integrity of ITAM data within ServiceNow and other integrated systems Collaborate with cross-functional teams to identify automation opportunities and translate bu...

Provide accurate, high-quality support for EWM-related queries, including application navigation, functionality, and process compliance, managing cases end-to-end. Investigate application errors, data discrepancies, workflow failures, and troubleshoot onboarding, extensions, offboarding, and access issues. Collaborate with system owners, vendors, IT operations, and business SMEs to resolve issues, address bugs, implement enhancements, and ensure SLA adherence. Conduct post-incident analysis (root cause, resolution, and prevention), maintain a knowledge base with documented solutions, and analyze performance dashboards and CSAT feedback to improve service levels. Ensure compliance with data p...

Infinite Computer Solutions India Pvt. Ltd. is looking for Lead System Analyst to join our dynamic team and embark on a rewarding career journey Manage the set-up and configuration of systems Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process Experience working with information technologies and systems analysis Experience installing, configuring, documenting, testing, training, and implementing new applications and systems Working knowledge of a wide variety of programming languagesExcellent analytical skills

Key Responsibilities: Infrastructure Management: Maintain and monitor servers, networks, and systems to ensure high availability and performance. Incident & Problem Management: Respond to and resolve IT incidents, service requests, and problems in a timely and efficient manner. System Administration: Administer Windows/Linux servers, Active Directory, virtualization platforms (VMware/Hyper-V), and cloud services (Azure/AWS). Security & Compliance: Implement and monitor security protocols, conduct regular audits, and ensure compliance with IT policies and standards. Backup & Disaster Recovery: Manage data backup solutions and disaster recovery plans to safeguard business continuity. Vendor & ...

The Global Manager, Tools and Automation is responsible for leading and managing the Global members of,tools and automation team to support the overall IT strategy of AHEAD Managed Services. This role focuses on overseeing the development, delivery, and optimization of IT tools and automation solutions to enhance service delivery and operational efficiency. As a member of the Managed Services Strategy and Governance Team, this role will work closely with other leadership team members to ensure the successful implementation of platform initiatives and tools that align with customer requirements and AHEADs business objectives. The Global Manager will also collaborate with cross-functional team...

The Event Manager is responsible for managing and optimizing event monitoring processes, focusing on alert tuning and correlation to enhance the efficiency and effectiveness of IT operations. This role plays a key part in ensuring that alerts are actionable, reducing noise, and improving response times. The Event Manager collaborates closely with IT teams, clients, and stakeholders to refine monitoring strategies and ensure alignment with business priorities. The ideal candidate has a strong background in IT event management, monitoring tools, and automation, with a keen focus on continuous improvement to drive operational excellence. Responsibilities: Strategic Planning Develop and implemen...

About The Role C,C++,Datacom/DB,Ethernet,IT infrastructure,IT networking,IT operations,IT security,LAN,MPLS,Oracle Access Management,PTP,Programming languages,RDBMS,VLAN,Yang,clock synchronization,cybersecurity,data model,data model design,database,database design,electronics,embedded systems,firmware,identity and access management,information technology,infrastructure administration,macOS,multi-paradigm programming,network administration,network configuration,network routing,office automation,personal computing,physics,programming,relational database,science & research,software development,synchronous programming,system administration,technology

Who we are We re Fluxon, a product development team founded by ex-Googlers and startup founders. We offer full-cycle software development from ideation and design to build and go-to-market. We partner with visionary companies, ranging from fast-growing startups to tech leaders like Google and Stripe, to turn bold ideas into products with the power to transform the world. This is an individual contributor role based on-site in Hyderabad. About the role When IT runs smoothly, teams can focus on what matters - getting great work done. From onboarding to offboarding, secure systems to smooth setups - youre the one who makes tech just work. As our IT Operations Manager, you ll connect IT systems ...

FS XSector Specialism Risk & Summary In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisations security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure. & Summary We are seeking a highly skilled and experienced Cybersecurity/Risk Consulting Associate to join our Risk Consulting team. As a Cybersecurity Associate, you will be responsible for delivering highquality cybersecurity, privacy and risk management services to our clients. You will work on various types of projects, in...

Your work days are brighter here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. About the Team At Workday, the IT Service Management and Operations team is the cornerstone of our business operations and is responsible for defining, developing, and maintaining critical capabilities enabling all information technology and business teams to deliver outstanding services to Workday teams and customers. This team owns ITSM and IT SDLC related services and spearheads effective agile development and resilient IT Operations. You will be joining a highly skilled and innovative team that i...

As a Configuration Management Process Owner, you will be responsible for designing, implementing, and maintaining the Discovery and CMDB (Configuration Management Database - CI attributes, the relationships and the Service maps) for our organization. Your primary focus will be on ensuring accurate configuration management, maintaining data integrity, and optimizing the CMDB to support various ITIL (Information Technology Infrastructure Library) processes and organizational needs. Qualifications Proven experience (15+ years) working as a Configuration Management Process Owner or Consultant or in a similar role within IT Service Management. In-depth knowledge of Discovery and CMDB concepts, IT...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on...

Role Overview: The Digital Operations Lead Digital & IT Functional Operations Manager is instrumental in leading all operational activities of the D&IT function including and not limited to orchestrating digital initiatives, optimizing operational workflows, and embedding automation across the function. This role is ideal for a hands-on leader who thrives in dynamic environments, leverages modern technologies, and proactively drives efficiency through AI and automation. Key roles and responsibilities: 1. Strategic Execution: Develop actionable roadmaps and ensure delivery across digital transformation programs Drive alignment across cross-functional teams and track progress on strategic prio...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on...

IT Help Desk Coordinator (Male) with strong skills in asset management, communication, documentation, SLA handling, IT infrastructure, ticket management, issue resolution, reporting, and IT team coordination. Minimum 2 years’ experience required.

Required Skills: Leverages available Service management tools like Service Now, Product/program roadmap, Operations schedules, and present the relevant data and metrics to support and contribute to the governance related activities Strong communication skills Strong data collation, analysis, and presentation skills Strong problem solving and analytical skills with the ability to convey in clear and concise summaries Strong tactical and thinking skills with the ability to look beyond the obvious Working with remote and global teams Demonstrated ability to manage multiple tasks and projects and adapt to a changing environment Expertise with debugging and scripting tools and automation tasks Be...

IT Service Desk Team Lead (Male) with 2+ years' experience. Skilled in SLA management, asset management , reporting, desktop/hardware support, Windows/M365 troubleshooting, antivirus, biometrics, AD user , and EDR tools. Strong leadership required

Position Overview: We are seeking a dynamic and strategic Associate Director/ Director India Operations to oversee and enhance the intersection of IT, Administration, and Operations. This role is critical in ensuring seamless coordination across these functions while managing Incident & Crisis Management, Global Team Collaboration, and Operational Excellence. The ideal candidate will serve as a strategic bridge between different business units, ensuring alignment with global objectives and operational efficiency. Key Responsibilities: Incident & Crisis Management: Develop, implement, and oversee crisis management protocols to address operational disruptions, cybersecurity threats, and emerge...

Are you a dynamic leader with a strong background in US Staffing? Do you have proven experience managing teams and driving results in a night shift environment? We are looking for a Director / Associate Director who brings strategic thinking, operational excellence, and deep knowledge of the US Staffing industry. This is a critical leadership role based in our Gurgaon office, requiring hands-on experience and a passion for building high-performing teams. Key Requirements: Strong experience in US Staffing (minimum 10+ years preferred) Prior leadership role in a similar domain Experience working in night shifts is a must Excellent team management and client handling skills Ability to drive per...

We are looking for a highly skilled and experienced Senior Staff Specialist to join our team at Infineon Developer Center, acting as a product owner within our central Software Provisioning Platform. In this role, you will play a crucial part in the development of the platform, providing guidance to the technical team, and ensuring the successful delivery of the project. Your responsibilities will include team leadership, project management, and stakeholder management as our global IT team leads Infineon's transformation towards agile software development and digitalization of products and services. In your new role, you will actively contribute to the backend and/or frontend development of ...

InsighTek Global is an IT Consulting and Services company specializing in Digital Transformation for enterprises. With expertise in software solutions, web/mobile app development, SAP, and Cyber Security, we assist clients in achieving their business objectives through enhanced processes and productivity. Our distinctive approach of providing IT staffing, in-house consulting, and software development positions us as a problem-solving entity in the IT industry. This full-time on-site role is for an ADAS Technology Head at one of our prominent IT clients in Bengaluru. The ADAS Technology Head will lead IT Solutioning projects concerning ADAS for Automotive customers. The ideal candidate should...

As an IT Operations Manager at Arcesium, a global financial technology firm, you will be an integral part of the Corporate Technology team based in Gurugram. Your role will involve collaborating with Specialists to oversee all operational activities related to IT Operations across multiple office spaces. You will work closely with key stakeholders across geographies to ensure operational efficiency and adherence to defined processes and Service Level Agreements. Your responsibilities will include supervising and managing a team of Specialists to ensure the optimal quality and service delivery that meets Service Level Agreements. You will need to demonstrate proficiency in operations procedur...