979 It Operations Jobs - Page 33

The Global Shift Manager (GSM) works as a member of the Incident and Problem Management team within IT Operations team at Fareportal. In this role, the GSM has below primary functions: Leading Critical Incident Bridges and driving teams to resolve issues as quickly as possible and escalating to the correct teams and leaders as required. Providing business focused updates hourly to include technical details and internal/external Client impact in clear and simple terms. Create Post Incident Reports with Direct Cause, Root Cause and timelines clearly documented. Initiate emergency change process during outages. End To End Problem Management Activities. Provide Weekly/Monthly Metrics Data to management. Maintain Contact List of various support teams and vendors. Documentation for Process Improvement, Handbooks, Guidelines, Manuals, Knowledge Base Articles. This position will support 24X7 to be in Gurgaon, India. The job will require the individual to work different shifts as assigned by the supervisor. Responsibilities : Be a part of the GSM team (Global IT Shift Manager) which is staffed 24X7 all the time including holidays. Have a clear understanding of all the supported systems with thin the IT infrastructure and applications. Approach should be proactive, rather than reactive. Coordinate business priorities with IT/Infrastructure teams during Critical Incidents and Events to restore normal service operations as quickly as possible and to minimize the impact to our Clients and internal teams Accountable for running the Major Incidents and manage technical conference bridge. Ensures clear communication is provided to affected teams and senior leadership during Critical Incident or Events; Formulate concise, clear and accurate alerts and notifications to management. Manages and track Incidents to resolution and ensure a clean handoff to appropriate teams or groups. Detect and record incidents and prioritize based on impact and urgency. Standardize global critical event notification, escalation, process and procedures. Engage End to End with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.) related to Major Incidents. Identify potential problems and/or increasing trend of repetitive Incidents Document troubleshooting steps and service restoration details. Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process. Point of contact for all Major Incidents. Represent the first stage of escalation for Incidents. Identify, initiate, schedule and conduct incident reviews. Ensure the closure of all resolved and end-user confirmed Incident records. Create Knowledge with repeatable procedures with a goal of reducing the number of Incidents. Determines if an incident needs to be escalated according to priority and severity of the issue. Ensure that Incidents assigned to their Support Groups are resolved and that service is restored. Responsible for assigning incidents within a group or division. Directly works with Support to ensure proper recording of incidents Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department. Qualifications : To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. At least six years experience working in one of the following disciplines is required: Leading Critical IT Incidents and Problem Management efforts, Technical Project Management. At least six years experience working in an IT, Technical, Critical Incident or Service Delivery role that is production-based, deadline driven and outcome oriented ITIL / ITSM Experience Strong communication and collaboration skills, situational awareness and organizational agility Must be responsive to business needs in a 24x7x365 environment Must be able to individually lead Incident Resolution to completion. Ability to influence others outside of direct management structure Strong project management experience while working under tight deadlines in a fast-paced environment Must have a demonstrable ability to effectively lead and manage critical incidents or events and drive to problem resolution Must be able to facilitate in a collaborative manner solutions across departments and teams Must be able to anticipate and prevent problems while managing incidents to resolution Must be self-directed and foster initiative in others. Bachelor s degree in Computer Science, Business Management or a closely related field of study or an equivalent combination of education and experience Prior experience with Team Management / Training / Mentoring / Multi team collaboration

Act as a strategic advisor to the executive team on IT-related challenges and opportunities. Provide insights into emerging trends such as cloud computing, cybersecurity, and AI-driven solutions. Help shape the companys long-term technology roadmap. Candidates should have experience in IT leadership roles within Fortune 500 companies or high-growth startups. Ability to mentor CTOs and tech teams is an added advantage.

Act as a strategic advisor to the executive team on IT-related challenges and opportunities. Provide insights into emerging trends such as cloud computing, cybersecurity, and AI-driven solutions. Help shape the companys long-term technology roadmap. Candidates should have experience in IT leadership roles within Fortune 500 companies or high-growth startups. Ability to mentor CTOs and tech teams is an added advantage.

Job Title: IT Operations Engineer/Manager Location: Pune or Bengaluru, India Type: Full-time About the Role: We are seeking a highly skilled and motivated IT Infrastructure and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our IT systems to support our innovative and fast-paced environment. You will work across cloud platforms, security, network management, and enterprise applications to drive efficiency, scalability, and security across our IT operations. Key Responsibilities: Security Management: Implement Zero Trust architectures, advanced threat detection (e.g., CrowdStrike Falcon, Sentinel One), and vulnerability management solutions. Enhance endpoint security using tools like JAMF, Okta, and Kandji for unified device management. IT Security: Manage website security, including SSL certificate management, vulnerability scanning, and incident response for potential breaches. Implement advanced phishing protection systems and conduct employee training to mitigate phishing risks. Administer DNS security tools (e.g., Cisco OpenDNS, Cloudflare) to safeguard web traffic and ensure secure domain management. Regularly audit and update security policies to ensure compliance with industry standards and best practices. Unified Communications & Collaboration Tools: Oversee SaaS integrations (e.g., Google Workspace, MS 365, Slack, Zoom, Salesforce) and drive initiatives to improve productivity and user satisfaction. Manage AV systems and conference room setups, including Zoom Rooms and related hardware. Project Management: Lead large-scale IT projects, such as office build-outs, IT system overhauls, and cloud migrations, ensuring alignment with organizational goals and timelines. Establish IT strategies and OKRs to align with company objectives. Operational Excellence: Develop and maintain IT operations documentation, automation scripts (e.g., Python, Bash), and workflows. Ability to efficiently rollout or migrate software tools (e.g., DevRev, Jira) Enhance asset management systems and ITSM platforms to streamline operations. Infrastructure Design & Implementation: Architect and deploy robust network and server infrastructure and cloud solutions (AWS, GCP). Manage on-prem and cloud-based systems migrations and upgrades, ensuring seamless transitions and cost optimization. Qualifications: Experience: 8+ years of IT infrastructure and operations experience, with a focus on cloud platforms, security, and enterprise application integration. Proven track record in designing and scaling IT environments in dynamic settings. Technical Expertise: Proficiency in AWS, Terraform, Cisco Meraki, Okta, JAMF Pro, ZScaler VPN, and endpoint management. Advanced knowledge of networking protocols, firewalls, and VLAN configurations. Hands-on experience with MDM solutions (e.g. Jamf Pro, Microsoft Intune) and SOC2 compliance. Hands-on experience with common enterprise tools (e.g., GSuite, Office 365, DevRev, Jira) and automation scripting (e.g., Python). Experience with modern AI tools and architectures would be a plus. Certifications (Preferred): JAMF Certified Administrator, Okta Administrator, AWS Certified Solutions Architect, or similar. Soft Skills: Excellent communication and problem-solving skills. Ability to collaborate with technical and non-technical stakeholders to deliver results.

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Job Description We, at Enterprise IT Security, are on a mission to secure the IT journey for the Volvo Group. We work closely together with stakeholders across several Business Areas (BAs), Truck Divisions (TDs), and Group Functions (GFs). While the BAs are responsible for driving the business, the TDs provide research, development, manufacturing and assembly. Within Volvo Group, the GFs own the Group agenda, provide strategic direction and have global responsibility. With Enterprise IT Security you will be part of Group Digital & IT (Group Function). A global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. About the role: As a Senior IT Security Officer, you will act as a senior subject matter expert (SME) supporting our global cybersecurity initiatives across Digital Product Security and Cloud Security domains. You will provide architectural guidance, perform design reviews, advise on secure development practices, and drive the implementation of robust, scalable, and compliant security controls. Key Responsibilities: Digital Product Security: Act as SME for Digital Product Security topics (ASPM, Governance, Strategy, etc.) Support threat modeling, secure design, and security architecture reviews Contribute to Application Security Governance, verification, and operational security controls Partner with product owners, developers, and architects to embed security early Communication: Clearly articulate the goals, and progress of security advisory initiatives to stakeholders at all levels. Develop and deliver presentations, reports, and updates to communicate security strategies and outcomes effectively. Foster an open communication environment that encourages feedback and collaboration among team members and stakeholders. Capability Building: Lead efforts to enhance the capabilities of the Digital Product Security, ensuring they are equipped with the necessary tools and knowledge. Collaboration and Integration: Work closely with the Heads of Advisory, Security Architecture and Governance function. Skills and knowledge: Strong understanding of cybersecurity principles, frameworks, and best practices Knowledge of digital product development processes and/or Application Security Deep understanding of security technologies and tools (e.g., firewalls, intrusion detection systems, encryption technologies). Risk Management: Skills in identifying, assessing, and mitigating security risks associated with digital products and services. Experience in conducting risk assessments and developing risk management plans. Stakeholder Engagement: Skills in negotiation and conflict resolution to address stakeholder concerns and align interests. Education and Experience: Bachelor s or master s degree in cyber security, information technology, Information Systems, Engineering, a related field or equivalent work experience. 10+ years experience in IT Operations, Security & Development or Architecture. Hiring manager - Daniel Moreland, Head of IT Security Advisory and Services Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.

Employment Type Permanent Closing Date 28 May 2025 11:59pm Job Title IT Technical Specialist Job Summary As an IT Technical Specialist, you work with pioneering technologies and apply your technical expertise in information technology (IT) to support our customers. You have a high degree of autonomy in your role and provide technical service, solutions, implementation and support to the platforms, devices, applications and computerised systems supplied and operated by Telstra. You apply your passion for product quality to continuously help us improve our IT products and processes, giving you the opportunity to grow your potential. Role Expectations: Experience in handling IT Helpdesk tickets Desktop and Laptop support knowledge Advance knowledge on Windows O.S, Mac O.S and Microsoft Applications Good understanding of business applications like AWS, Salesforce, Octane Cisco Networking knowledge and datacentre cabling Good understanding of IT operations like System Build, Patches, System Security Controls and applications Knowledge in Cisco VC devices and operations Knowledge and experience in L2 and L3 Support Experience in data centre facilities such as structure cabling, power, air-con, and security system. Server support experience, asset management experience is added advantage. Following ITIL Process Individual Performer with Good communication skills Job Description Focus of the role: As an IT Technical Specialist, you work with pioneering technologies and apply your technical expertise in information technology (IT) to support our customers. You have a high degree of autonomy in your role and provide technical service, solutions, implementation and support to the platforms, devices, applications and computerised systems supplied and operated by Telstra. You apply your passion for product quality to continuously help us improve our IT products and processes, giving you the opportunity to grow your potential. Role Expectations: Experience in handling IT Helpdesk tickets Desktop and Laptop support knowledge Advance knowledge on Windows O.S, Mac O.S and Microsoft Applications Good understanding of business applications like AWS, Salesforce, Octane Cisco Networking knowledge and datacentre cabling Good understanding of IT operations like System Build, Patches, System Security Controls and applications Knowledge in Cisco VC devices and operations Knowledge and experience in L2 and L3 Support Experience in data centre facilities such as structure cabling, power, air-con, and security system. Server support experience, asset management experience is added advantage. Following ITIL Process Individual Performer with Good communication skills Responsibilities This is how you will bring the purpose of your role to life Participate in complex, specialised technical tasks and support the platforms, devices, applications and computerised systems, providing quality advice based on technical knowledge. Perform analyses and gather data to recognise patterns and suggest options to initiate incremental improvements and solutions to existing information technology processes, products, skills and systems Authentically collaborate with customers , taking a leadership, technology specialist or project operative role to support the delivery of agreed business outcomes Assist with the delivery of technical training, updates and briefings to staff, applying strong communication skills to simplify technical terms and ensure understanding of processes and procedures. Take accountability for developing and maintaining the corporate database for the area Model continuous learning by building your expertise and capability in IT technologies and seeking coaching and mentoring advice from more experienced team members

Job Title: Assistant I - IT Global Service Management Summary: Job Description Summary Provide first level IT support for raised IT Incidents or IT Service requests as part of the Global IT Service Management team for Momentive. Be the main face of IT Service provided to the organization Responsibilities Include: Key Tasks and Deliverables: Identify, troubleshoot and resolve IT support issues based on defined troubleshooting scripts and best practices. Execute these activities per defined KPI s Pro-actively identify and communicate potential bottlenecks, problems and operational adjustments that improve the stability of IT operations. Identify key areas and support knowledge management based on IT Incidents and Service requests. Per requirements support IT projects and initiatives for testing, validation and document creation. Drive skillset improvement, knowledge sharing and intergroup training within the IT Service Desk to drive continuous service improvement (SME structure). Position Objectives: Effectively resolve IT Incidents and IT Service requests submitted by Momentive end-users based on defined troubleshooting scripts, best practices and available knowledge management articles. Primary contact person for first line Incident resolution, knowledge sharing, coordination and communication of information required to be shared with IT Service Desk Analysts. Qualifications: The following are required for the role Key Metrics (KPIs): First call resolution, Abandon call rate, Customer Satisfaction surveys Key Relationships: Internal: End-users, Senior IT management, 2nd and 3rd line IT support groups and their manager. External: Software vendors and service providers. Third parties that host applications for Momentive across the region. Accountabilities: Primary contact person for first line Incident resolution & Service Request fulfillment Knowledge sharing, coordination and communication of information required to be shared with IT Service Desk Analysts Provide main input for knowledge management opportunities Accountable to ensure adherence to IT policies and processes. Minimum Qualifications Must be fluent in Microsoft Office Outlook, Excel, Word, PowerPoint, and, Visio and Project; Atleast 6 months of year of IT Service Desk experience Preferred Qualifications Professional IT service management certifications preferred (ITIL) Educational Requirements Bachelors degree related to Computer Sciences What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact. Join our Momentive team to open a bright future. #BePartoftheSolution About Us: Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer s products forward products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer . Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law. To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law . An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations . Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.

Were in search of a System Analyst with a solid background in IT Operations. This role is pivotal in providing support for our HR Technology applications. The perfect candidate would be adept at technical troubleshooting, possess excellent analytical skills, and be a creative problem solver. Key Responsibilities Part of the Operations team, helping to develop an IT Configuration management methodology. Manage patching for servers (OS and Middleware updates) Vulnerability Management (Qualys) - Remediation Planning & Scheduling & Execution Vendor Management ATCs are responsible for working with issue owners and relevant teams to address audit issues relating to the systems and applications they own ATCs are responsible for attesting that all data privacy requirements are captured and up to date in the Data Privacy Tool Carry out tasks as per IAM policies and procedures Work with vendors and the Operational Resiliency team to complete service impact assessments and define recovery metrics for applications Collaborate with the CMDB team to enhance data integrity Maintain CIs to ensure CMDB accuracy. Monitor unauthorized CI changes Report on noncompliance situations Work with Infrastructure teams to understand new requirements Administer the tool for configuration and asset management This is a hybrid position . Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications -2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications 3 or more years of work experience with a Bachelor s Degree

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https: / / www.solventum.com / en-us / home / legal / website-privacy-statement / applicant-privacy / continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: GCC Operations & Program Management Lead (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You ll Make in this Role The GCC Operations & Program Management Lead is responsible for the strategic oversight, operational efficiency, and governance of the Global Capability Centre (GCC). This role ensures seamless service delivery, fosters collaboration, innovation, and drives transformation initiatives while maintaining strong stakeholder alignment. The incumbent will lead cross-functional programs, optimize processes, and enhance the GCC s value proposition to the organization. Key Responsibilities: Operations Management: Oversee the end-to-end operations of the GCC, ensuring alignment with organizational goals. Develop and implement best practices to drive operational excellence and service delivery. Monitor and optimize performance metrics, ensuring compliance with SLAs and KPIs. Manage risks, escalations, and business continuity planning. Program Management & Transformation: Lead complex, high-impact programs and projects across multiple business functions. Define program roadmaps, milestones, and success criteria. Drive digital transformation and process automation initiatives. Align program execution with corporate strategies and objectives. Stakeholder Management & Collaboration: Act as the primary point of contact between the GCC and global business leaders. Collaborate with internal and external partners to enhance service offerings. Drive transparency and accountability through regular updates and governance forums. Foster strong relationships with cross-functional teams to drive alignment and shared goals. Engage with regional and global leadership to ensure strategic priorities are met. Talent & Leadership Development: Build and inspire a high-performing team, fostering a culture of innovation and agility. Develop capability-building programs to upskill employees with right sponsorship. Work for succession planning and career development for key roles. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor s or master s degree in business, IT, Operations, or a related field. M inimum of 12+ years experience in GCC operations, program management, or a related domain. 15 years of experience will be an advantage Proven track record in leading large-scale transformation programs. Strong knowledge of IT service management, business processes, and global operations. Excellent stakeholder management, communication, and leadership skills. Experience in process automation, digital transformation, and change management. PMP, Six Sigma, or similar certifications are a plus. Key Competencies: Strategic Thinking & Problem Solving Operational Excellence & Continuous Improvement Leadership & Team Development Change Management & Transformation Stakeholder Engagement & Relationship Management Analytical & Data-Driven Decision Making Why Join Us? Be at the forefront of driving innovation and efficiency in a global organization. Lead transformational initiatives that impact the business at a strategic level. Work in a collaborative and dynamic environment with global exposure. If you are a visionary leader with a passion for operational excellence and program execution, we invite you to be a part of our journey! Apply Now! Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 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" About Josys Josys is a fast-growing B2B SaaS startup on a mission to simplify and automate IT operations for the modern workplace. Backed by $218M in Series A & B funding and a successful launch in Japan, we re expanding globally with a footprint in 9 countries and a cutting-edge tech hub in Bengaluru, India . Spun off from RAKSUL (a Forbes Startup of the Year), Josys offers an all-in-one platform for SaaS and device management , giving IT teams 360 visibility and powerful automation from employee onboarding to offboarding. With remote work and SaaS sprawl on the rise, Josys helps businesses cut IT costs by up to 75% , boost security, and stay compliant all while making IT teams super efficient. Position Overview: We are looking for an experienced Senior Product Manager to join Josys and help shape the future of AI-Powered SaaS management. As a Senior Product Manager at Josys, you ll play a critical role in building a user-centric B2B SaaS product that streamlines IT SaaS operations, drives automation, and delivers tangible value to enterprises. You ll own key product areas, collaborate closely with cross-functional teams, and lead initiatives from discovery to launch. This is a high-impact role where you ll influence product strategy, prioritize what matters most, and ensure we ship solutions that scale. Location: Bengaluru, India (Hybrid) As a Senior Product Manager at Josys, you will: Understand market trends & user needs to identify meaningful customer pain points, and translate them into intuitive, scalable product solutions. Break down complex problem statements into actionable, incremental product delivery. Own quarterly planning and roadmap creation for your product domain, setting clear short-term and long-term objectives. Collaborate cross-functionally with engineering, design, marketing, sales, and customer success teams to define product requirements and drive end-to-end execution. Conduct customer interviews and analyze feedback to uncover insights that inform product decisions, enhancements, and new feature development. Lead User Acceptance Testing (UAT) to validate features and ensure the product meets user expectations before launch. Track adoption and usage of delivered features, gather user feedback and data insights, and drive iterative improvements to maximize product impact. What Youll Bring : Bachelor s Degree in Computer Science, or related field. MBA is a plus. 3-5 years of product management experience, particularly in the B2B SaaS domain. Strong analytical, problem-solving, and critical-thinking skills, with a keen eye for detail. Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment. Proven ability to lead and align cross-functional teams to drive shared product success Excellent communication skills, both written and verbal. Proactive and self-motivated, with a continuous learning mindset and a passion for keeping up with emerging technologies and industry trends.

About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Overview The role would need someone that comes with industry expertise and add credibility to the Sustenance Engineering team. The ideal candidate will partner with Development SMEs, Product Management, Customer Support and Field teams to execute a comprehensive strategy for key customer queries, defects and escalations. If you love problem-solving, work on a wide range of technologies, then you have found the right home. This role requires an understanding of IT operations, support and software engineering. Experience in customer engagement from engineering perspective, troubleshooting issues in enterprise grade products, a wide systems understanding and ability to work in breadth and depth of technical challenges. We are looking for a hands-on engineer who can help with a holistic approach, conducts troubleshooting & analysis and works on product related customer queries, identifies the patterns and bottlenecks suggests workarounds, collaborate with customer support, product development, product managements and many other stakeholders. You will work in a high-energy, fun and engaging work environment with talented colleagues from diverse backgrounds and experiences Responsibilities Understand the product in detail to represent Sustenance Engineering to provide operational support from engineering Work on key complex critical issues along with customer personnel and remote Automation Anywhere Support engineers to provide workaround and solutions Take initiatives to overcome product shortcomings, improve reliability and quality of our product to reduce post-release incidents, queries, and escalations Monitor customers systems to identify potential problems and trends, and subsequently, make the necessary recommendations to resolve them to ensure optimal performance of these systems Work with stakeholders to perform root-cause analysis & figure out solution approaches Build scripts, utilities and any workaround priority that may help customer in running the business in critical times Create sustainable systems and services through automation and innovation Learn from customer issues & interactions to further suggest & advocate improvements in product Work collaboratively with development, product management and customer success team members from diverse technical, creative, and business backgrounds. Measure and optimize product performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve Partner with development teams to improve services through rigorous testing and release procedures Maintain a very high-quality bar in projects from the start and to champion quality improvements by implementing better technical practices. Required Skills and Qualifications Bachelor s degree in computer science or other highly technical, scientific discipline Experience in enterprise customer systems with a good end to end view of the architecture Experience in integration of complex technologies Analytical and problem-solving skills: Excellent log analysis, troubleshooting and debugging abilities for web applications with high attention to detail Must have working knowledge in technology areas like database, network-related tools, elastic search, Kubernetes, and Microservice architecture A proactive approach to spotting problems, areas for improvement, and performance bottlenecks Ability and willingness to work alone on projects in a self-directed and matured manner Customer-Centricity - Must have good customer handling and negotiation skills with the mindset of creating positive experiences for the customer Effective interpersonal skills and collaborative management style to include teamwork and team-building ability Precise and concise technical communication Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment. Preferred Qualifications Engineering graduate with a minimum of 18 to 24 months of work experience in product companies in similar roles Previous work experience in software engineering, preferably experience directly with customers on technical issues Coding experience beyond simple scripts

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world s largest enterprises and managed services providers leverage NetBrain s platform. What We Need NetBrain is looking for an enthusiastic, value driven and technically savvy individual to join us as a PoC Automation Engineer on our Pre-Sales Engineering Team. We need someone who is ready to help our prospects transform their various manual processes by creating a culture of no-code automation innovation. The Impact You ll Make As a PoC Automation Engineer with NetBrain, you will be the driving force behind technical sales of our no-code automation platform within our sales organization. You will work cross-functionally within NetBrain from customer-facing Sales Engineers to Support Engineers, R&D Engineers, and others across the company. Youll adapt corporate strategy, design automation architecture, and enable ongoing automation development efforts while utilizing your excellent technical and communication skills to provide leadership, guidance and insights to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. What Youll Do Partner with our Proof-of-Concept Engineers and prospects in the identification of high impact automation targets for their Network Operations Analyze customer s deployed network technologies, existing playbooks, and design-documents to architect and implement automation solutions that address network challenges Provide technical support during PoC engagements, including troubleshooting and resolving complex issues. Create detailed documentation of PoC configurations, processes, and results, providing clear records for internal reference and client follow-up. Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs Additional responsibilities as assigned. Who You Are Bachelor s degree in Computer Science, Engineering, Information Technology, or a related field. 5+ years of experience in a technical role within IT or network automation, including hands-on experience with proof-of-concept projects. Proven ability to design, execute, and manage complex PoCs that demonstrate product value. Strong knowledge of network operations, network design and architecture Ability to work both independently and as part of a team with little supervision and guidance. Strong oral, written, and communication skills, with the ability to convey complex technical concepts to diverse audiences. #LI-Hybrid NetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At SolarWinds, we re a people-first company. Our purpose is to enrich the lives of the people we serve including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you re looking to build your career with an exceptional team, you ve come to the right place. Join SolarWinds and grow with us! Role Overview The Inside Sales Representative will manage the end-to-end sales cycle for Squadcast from lead qualification to closure. This individual will work closely with marketing, pre-sales, and customer success teams to understand client needs, demonstrate value, and close opportunities. The role demands a proactive and articulate professional who is well-versed in IT infrastructure and can manage multiple sales motions efficiently using Salesforce. Key Responsibilities Manage the complete sales cycle for Squadcast - from inbound lead engagement to opportunity closure. Qualify prospects and conduct discovery calls to understand customer pain points and position Squadcast accordingly. Present product demos and communicate technical and business value clearly and fluently. Maintain accurate pipeline and account information in Salesforce CRM. Collaborate with marketing and SDR teams to ensure high-quality lead handovers and nurturing. Meet and exceed monthly/quarterly sales targets and KPIs. Keep up-to-date with industry trends, IT infrastructure solutions, and SolarWinds offerings. Maintain strong communication with cross-functional teams to ensure customer success post-sale. Qualifications 2-3 years of proven software sales experience, preferably in SaaS or IT infrastructure solutions. A strong understanding of IT infrastructure, incident management, and DevOps/SRE practices is a plus. Excellent English communication skills, both spoken and written. Proficiency in Salesforce CRM is a must. Ability to work independently, manage time effectively, and drive results in a fast-paced environment. Bachelor s degree in Business, IT, or related field preferred. Why Join Us? Be part of a globally recognized brand innovating in the IT operations and reliability space. Work with cutting-edge solutions in the growing field of incident management and SRE. Competitive compensation and career growth opportunities.

Position Title: Associate Director-IT Infra and Operations Function: IT Infra and Operations Location: Chennai preferred. Open for NCR/Hyderabad, Noida,Hyderabad,Gurugram, Chennai Shift Timings: 03:00 PM to 12:00 AM IST Job Description: The Associate Director Network Operations will lead the design, implementation, and management of a robust network infrastructure to support the organization's operations. This role involves strategic planning, operational oversight, and leadership to ensure the performance, scalability, and security of network systems. The individual will also manage a high-performing team, vendor relationships, and contribute to the alignment of network services with organizational goals. Key Responsibilities: Network Operations Management: Oversee the day-to-day operations of the enterprise network infrastructure, including LAN/WAN, wireless, voice, and security systems. Ensure maximum network uptime, performance, and reliability through proactive monitoring and issue resolution. Develop and implement operational best practices and policies to enhance efficiency and security. Leadership and Team Management: Lead and mentor a team of network engineers and administrators to achieve operational excellence. Foster a collaborative and high-performance culture within the network operations team. Manage workload prioritization, performance evaluations, and professional development of team members. Strategic Planning and Execution: Collaborate with senior leadership to develop and execute the network infrastructure roadmap in alignment with business objectives. Identify emerging technologies to enhance network capabilities and recommend upgrades or improvements. Plan and execute large-scale network projects, such as data center migrations, WAN transformations, and SD-WAN implementations. Vendor and Stakeholder Collaboration: Manage relationships with vendors and service providers, ensuring SLAs are met and costs are optimized. Work with cross-functional teams to align network solutions with business and IT goals. Act as an escalation point for critical network issues and collaborate with stakeholders to resolve them. Security and Compliance: Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure compliance with industry standards, regulations, and organizational policies. Conduct regular network audits and risk assessments. Budgeting and Reporting: Prepare and manage the network operations budget, ensuring cost-effective solutions and resource allocation. Provide regular reports and updates to senior leadership on network performance, incidents, and initiatives. Qualifications and Skills: Educational Background: Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred). Professional Experience: 10+ years of experience in network operations, with at least 3 years in a leadership role. Strong expertise in enterprise-level networking technologies (Cisco, Juniper, Palo Alto, etc.)

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT services are supported within agreed service levels and contribute to the improvement of overall operational processes. Required Skills: Incident Support (2+ years): Experience in incident management and IT operations. Automation Experience: Proficiency in leveraging automation tools and technologies to optimize operations. Strong analytical skills for problem triage and resolution. Familiarity with monitoring and observability platforms to maintain system performance.

Job Track Description: 4 to 6 years of experience in IT operations/ Production support. Experience in handling L1 IT service desk with bridge handling skills for incidents/change and service requests. Strong documentation and reporting skills. Must have ITIL knowledge. Good knowledge on Unix/Linux and basic knowledge of Shell scripting will be an added advantage. Excellent communication skills and ability to handle escalations. Familiar with E-mail queue management and handy with MS office Basic knowledge of servers, web-based applications usage Education qualification \u2013 BE, B.Tech, BCA. 24/7 workplace - Flexible to work in any shift and for additional hours as per need. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Skill required: Marketing Operations - Operations Management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Team Lead What are we looking for 10 to 15 years of experience5-7 years of experience in the ITES industry and in program management and leading teams of 30+ ResourcesExceptional leadership skills, with the ability to communicate a vision that inspires and motivates IT operations staff and aligns to the IT and business strategyKnowledge on any CMS, Website publishing, HostingFlexible working in shiftsCertifications ITIL, SixSigma, PMP, Digital Marketing Roles and Responsibilities: FINANCE:Responsible for monitoring and optimizing/improving the companys CCIs, costs and minimizing the impacts of revenue risks such as booked not staffed positions. Responsible for teams time tracking impact in budgets (overruns, re-estimations, change orders, allocations and risks).CLIENT:Coordination and delivery of SOWs/LOEsSet up of travel arrangements (client visits and Accenture on-site visits) Manage escalation and incidents processes (E2E)Manage customer satisfaction (define indicators, apply data collection process, analysis and take corrective and preventions actions)Identify business growth opportunitiesEnsure account continuity based on set metrics / SLAs / KPIs (performance)Define, implement and manage reporting structureManage team structure and allocationsRESOURCES:Manage/Lead a set of teams/accounts providing leadership, guidance and organization to the projects under his/her command. Define and evaluate direct reports business objectives (PA Process)Follow up on team members defined career path and professional growth opportunities. Define, implement and follow up on teams training program First point of escalation for resources internal conflicts / incidentsPROCESSES:Delivery Manager must be on a constant effort to make its channel more efficient and productive, this is a required trait for any Delivery Manager in the company, as they will have close contact to the teams and the clients satisfaction. Responsible completeness, quality and timeliness of all client deliveries. Implementation, continual improvement, and ensure utilization of teams SOPs. Provide AM team with proper sales support (technical approach and samples/case studies). Support to E2E recruiting and staffing processes (hiring manager) Qualification Any Graduation

Role & responsibilities The Head of IT is responsible for overseeing all aspects of the company's information technology infrastructure and operations. This includes managing the IT team, implementing and maintaining systems and networks, and ensuring data security and compliance. The position reports directly to the Chief Technology Officer (CTO) and collaborates with other department heads to align IT strategies with the company's overall goals. Develop and implement the overall IT strategy and roadmap for the company • Manage and oversee all IT operations, including infrastructure, systems, networks, and security • Lead a team of IT professionals, providing guidance, coaching, and performance management • Ensure the availability, reliability, and performance of all IT systems and applications • Collaborate with other departments to identify and prioritize technology needs and requirements • Evaluate and recommend new technologies, software, and hardware to improve efficiency and productivity • Develop and enforce IT policies, procedures, and standards to ensure compliance and data security • Manage vendor relationships and negotiate contracts for IT products and services • Monitor and control IT budgets, ensuring cost-effective solutions and resource allocation • Stay updated with industry trends and advancements, and provide strategic recommendations for IT improvements. Preferred candidate profile AI expert, AI application specialist, ERP and communication management. Perks and benefits

Only mail can apply Job Title IT Operations Analyst Department IT Operations Summary of Job The IT Operations Analyst will be responsible for supporting all operational aspects of the Zelis payment processing system Essential Functions Ensure availability and performance of high-volume system (24/7/365) Performs daily administrative tasks such as working with daily check lists and creating turnover reports. Support all operational aspects of the Zelis payment system, inclusive of monitoring the system to ensure accurate file import and export Troubleshoot files that error out and other production related issues; escalate time-sensitive solutions as needed Monitors the status of daily Production schedules to achieve on-time, quality completion of shift processing Collaborate with IT Operations Support Engineers for creation of reports and files for disbursement to business partners Communicate with clients and channel partners for production resolution/ticket closure Continually monitor and maintain security measures Maintain awareness of and ensure adherence to Zelis standards regarding privacy Builds strong, trusting team relationships within the Operations Department and across the organization, System Support, Development Support, DBA/SQL, Client Services and Quality Assurance to maintain client satisfaction

Full Stack developer in React JS & Laravel. Can develop, maintain, hosting , 3rd party API & software implementation. Can manage Team. Quick learner for new development. AI & Chatbot will be an advantage. For detail profile visit bluechipjobs.co.in Required Candidate profile Strong in React JS & Laravel. Can implement 3rd party software & API. Knowledge of AI & Chatbot. Can resolve issues. Joining sooner will be preferred. LOCATION IS ONLY FOR RAIPUR CALL- 9981513501

You will apply proven communication and problem-solving skills to guide and assist the organization on issues related to the design, development, and deployment for all infrastructure systems. You will develop and document infrastructure design policies, procedures, standards, guidelines. You will monitor lifecycle management strategy and processes. You will build and manage a team of highly skilled cloud engineering and architecture resources. You will develop and maintain effective working relationships with the business, vendors and stakeholders to deliver, maintain and operate enterprise-wide solutions for current and long-term business needs. You will evaluate emerging infrastructure technologies and provide strategic direction related to emerging technologies. You will serve as an active member of the Enterprise Architecture Team and participate in Executive Project Review Board meetings, as necessary. You will liaise with other IT departments and other teams to assist with platform direction, data processing/retention and overall vision. You will create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass the company s diversity commitment. You will ensure proper communication and collaboration across various functional areas and departments regarding matters such as quality assurance, requirements definitions and project management activities. You will manage infrastructure CAPEX and expense budgets. You will establish proactive design and operational measures to reduce production downtime incidents. You will integrate security standards and processes into solution designs to meet and sustain compliance with TaskUs security practices. You will provide technical evaluation and consulting support for enterprise projects. You will maintain documentation of infrastructure and network design and their corresponding contracts/agreements/lifecycle. You will cultivate and disseminate knowledge of infrastructure best practices; ensure process and infrastructure documentation is relevant, current and leveraged. You will work closely with the Operations, Sales and Client Services to ensure the execution of plans corresponds with expectations and govern deployment compliance with standards. You will also perform all other job-related duties as assigned. Required Qualifications: Bachelor s degree in Computer Science or a related field or equivalent work experience 15+ years of overall relevant IT experience with at least 7 years of experience in full infrastructure life cycle and considerable experience in delivering infrastructure and architecture services in a production environment. Previous experience of technical leadership, with a track record of increasing responsibilities are needed. Previous experience with implementation of structured design and architecture processes in a corporate environment are also needed. We need someone with project management skills including: project planning; structure; detail-oriented; discipline; project execution and follow-through. IT Operations experience is required. Previous experience leading a Cloud Engineering team (Amazon Web Services, Azure Cloud Services, Google Cloud Platform, Cloud Network Management Tools / Solutions and Deployment experience is preferred (Mixed Environment - AWS, Azure, New Relic, Terraform, Redshift) Background in Network Management tools is preferred (Solar Winds, New Relic) is desirable Experience with Security Vulnerability remediation for Cloud Environments, Cloud Environment Configuration hardening is required Someone with excellent customer service skills. Someone who is able to lead and mentor a team. Someone who has interpersonal skills to deal effectively with all business contacts. Someone who is able to accommodate different hours to work with teams from across the globe. Education / Certifications: Bachelor s degree in Computer Science or a related field or equivalent work experience Work Location / Work Schedule / Travel: Mostly Midshift Schedule (must be flexible to shifting if needed) Monday to Friday work week (Saturday & Sunday rest days)

* Job Title Manager HR Department / Division HR & Admin External Interface (Enlist external agencies/authorities that you are required to deal with while discharging your duty) Government/ Regulatory authorities/ statutory Recruitment Consultants Minimum Qualification (i.e education, training etc.) Graduate / MBA in HR Minimum Experience 5-9 years+ of experience in HR Domain. Prefer HR generalist experienced Special Skills/Attributes (required for performing the job effectively) In-depth understanding of reginal HR function in Retail/ real estate sector based organizations In-depth understanding of regulatory framework ( state statutory laws) impacting project/ operations Knowledge of HR / Administration Systems and Policies Knowledge of labor laws and statutory compliances Overall Purpose/Objective Of the job Responsible for all HR activities, including adherence to all statutory compliances, implementation of all policies/ procedures as per guidelines, managing employee relations and internal/ external stakeholder management for respective projects/ center Key Responsibilities (List major responsibilities, that you have, to achieve the key objectives) Play the role of an HR Relationship Partner for the Projects team or the team at the Centre and consult and advise the line managers at respective Projects/ Centers on all HR related issues for the site Ensure implementation of corporate HR Policies & Processes with adherence to defined guidelines Support the Corporate HR team in implementation of various HR processes at the respective Centre; Timely execution of various activities of the performance management system cycle such as review discussions, annual appraisals, etc., Driving the recruitment process in terms of identifying potential candidates for different positions, conducting interviews for all the level positions, documentation, etc., The Induction process and on boarding for new joiners, coordinating for various technical/ behavioral trainings at Centre, etc.) Handle employee engagement, communication and employee programs for the respective Centre. Ensure proper documentation and file management for all functional operations including maintaining the personal files of all employees, probation/ confirmation letters, etc., and prepare functional MIS Manage the grievance handling process for the respective project/ site employees and taking necessary actions including escalating to the corporate HR team Operations for respective Projects/ Centers Ensure smooth administration of the attendance and leave process Timely forwarding of all information related to monthly compensation for all employees at respective sites/ projects to the Corporate payroll department for timely disbursal of employee salary viz., Undertake periodic staff welfare activities such as get-togethers, picnics, etc., and ensure coordination of all related activities (tea, snacks/meals, travel, etc.) Responsible for processing of bills, invoices and renewal of contracts for various external consultants for HR operations Coordinate with the IT Operations department for creation, modification and deletion of IDs of employees * Minimum Qualification (i.e education, training etc.) Graduate / MBA in HR

* Job Title Sr. Executive/ Asst. Manager HR Department / Division HR & Admin External Interface (Enlist external agencies/authorities that you are required to deal with while discharging your duty) Government/ Regulatory authorities/ statutory Recruitment Consultants Minimum Qualification (i.e education, training etc.) Graduate / MBA in HR Minimum Experience 4-6 years+ of experience in HR Domain. Prefer HR generalist experienced Special Skills/Attributes (required for performing the job effectively) In-depth understanding of reginal HR function in Retail/ real estate sector based organizations In-depth understanding of regulatory framework ( state statutory laws) impacting project/ operations Knowledge of HR / Administration Systems and Policies Knowledge of labor laws and statutory compliances Overall Purpose/Objective Of the job Responsible for all HR activities, including adherence to all statutory compliances, implementation of all policies/ procedures as per guidelines, managing employee relations and internal/ external stakeholder management for respective projects/ center Key Responsibilities (List major responsibilities, that you have, to achieve the key objectives) Play the role of an HR Relationship Partner for the Projects team or the team at the Centre and consult and advise the line managers at respective Projects/ Centers on all HR related issues for the site Ensure implementation of corporate HR Policies & Processes with adherence to defined guidelines Support the Corporate HR team in implementation of various HR processes at the respective Centre; Timely execution of various activities of the performance management system cycle such as review discussions, annual appraisals, etc., Driving the recruitment process in terms of identifying potential candidates for different positions, conducting interviews for all the level positions, documentation, etc., The Induction process and on boarding for new joiners, coordinating for various technical/ behavioral trainings at Centre, etc.) Handle employee engagement, communication and employee programs for the respective Centre. Ensure proper documentation and file management for all functional operations including maintaining the personal files of all employees, probation/ confirmation letters, etc., and prepare functional MIS Manage the grievance handling process for the respective project/ site employees and taking necessary actions including escalating to the corporate HR team Operations for respective Projects/ Centers Ensure smooth administration of the attendance and leave process Timely forwarding of all information related to monthly compensation for all employees at respective sites/ projects to the Corporate payroll department for timely disbursal of employee salary viz., Undertake periodic staff welfare activities such as get-togethers, picnics, etc., and ensure coordination of all related activities (tea, snacks/meals, travel, etc.) Responsible for processing of bills, invoices and renewal of contracts for various external consultants for HR operations Coordinate with the IT Operations department for creation, modification and deletion of IDs of employees * Minimum Qualification (i.e education, training etc.) Graduate / MBA in HR

We are looking for Junior Software Engineer who is primarily involved in ensuring the smooth operation of software and systems. Strong technical skills and the ability to troubleshoot complex issues are essential for this position. Youll have the chance to work closely with a wide range of technology experts at our innovation hub. Do you want to be a part of this exciting journey and make a difference? Key Responsibilities: Provide basic technical support, including troubleshooting and detailed ticket documentation. Performing routine maintenance tasks and documenting procedures. Contribute to the development of new features in collaboration with senior developers. Assisting with the build and deployment of new software updates. Maintain a proactive approach to professional development, seeking out learning opportunities in emerging technologies and IT operations best practices. Write clean, efficient, and maintainable code following best practices and coding standards. Documentation topics Looking at BMC system for requests and respond Requirements: Technical Skills: Strong experience in .Net, C#, SQL Server, RESTful API. Solid understanding of MVC architecture. Experience in Angular is a significant advantage. Experience in working with AWS or Azure cloud platform is a plus. Experience with Microservices is a valuable addition to your skillset. Knowledge of NodeJS is a significant advantage. Understanding in using various relevant tools for Unit Testing, CI/CD, Code quality etc. Understanding of BMC tool Experience Around 1 to 3 years of experience overall Education BE in engineering with focus on computer science / software engineering. MCA with pro

* Job Title Sr. Executive/ Asst. Manager HR Department / Division HR & Admin External Interface (Enlist external agencies/authorities that you are required to deal with while discharging your duty) Government/ Regulatory authorities/ statutory Recruitment Consultants Minimum Qualification (i.e education, training etc.) Graduate / MBA in HR Minimum Experience 4-6 years+ of experience in HR Domain. Prefer HR generalist experienced Special Skills/Attributes (required for performing the job effectively) In-depth understanding of reginal HR function in Retail/ real estate sector based organizations In-depth understanding of regulatory framework ( state statutory laws) impacting project/ operations Knowledge of HR / Administration Systems and Policies Knowledge of labor laws and statutory compliances Overall Purpose/Objective Of the job Responsible for all HR activities, including adherence to all statutory compliances, implementation of all policies/ procedures as per guidelines, managing employee relations and internal/ external stakeholder management for respective projects/ center Key Responsibilities (List major responsibilities, that you have, to achieve the key objectives) Play the role of an HR Relationship Partner for the Projects team or the team at the Centre and consult and advise the line managers at respective Projects/ Centers on all HR related issues for the site Ensure implementation of corporate HR Policies & Processes with adherence to defined guidelines Support the Corporate HR team in implementation of various HR processes at the respective Centre; Timely execution of various activities of the performance management system cycle such as review discussions, annual appraisals, etc., Driving the recruitment process in terms of identifying potential candidates for different positions, conducting interviews for all the level positions, documentation, etc., The Induction process and on boarding for new joiners, coordinating for various technical/ behavioral trainings at Centre, etc.) Handle employee engagement, communication and employee programs for the respective Centre. Ensure proper documentation and file management for all functional operations including maintaining the personal files of all employees, probation/ confirmation letters, etc., and prepare functional MIS Manage the grievance handling process for the respective project/ site employees and taking necessary actions including escalating to the corporate HR team Operations for respective Projects/ Centers Ensure smooth administration of the attendance and leave process Timely forwarding of all information related to monthly compensation for all employees at respective sites/ projects to the Corporate payroll department for timely disbursal of employee salary viz., Undertake periodic staff welfare activities such as get-togethers, picnics, etc., and ensure coordination of all related activities (tea, snacks/meals, travel, etc.) Responsible for processing of bills, invoices and renewal of contracts for various external consultants for HR operations Coordinate with the IT Operations department for creation, modification and deletion of IDs of employees * Minimum Qualification (i.e education, training etc.) Graduate / MBA in HR