979 It Operations Jobs - Page 32

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

Job Summary: We are seeking a proactive and enthusiastic Junior IT Associate to be the single point of contact for all aspects of Tibrewala Electronics Limited's information technology systems and support. This is a hands-on role offering significant learning and growth opportunities, including playing a key part in migrating our core productivity suite. You will be responsible for learning and increasingly managing our current Google Workspace (G Suite) environment, leading the setup of new hardware, actively participating in the transition to Microsoft 365 (including Intune, Purview, and Entra ID), managing our endpoint security with Crowd Strike, providing comprehensive tech support, assisting with IT procurement, delivering user training, and continuously identifying and implementing improvements. The ideal candidate will possess a foundational understanding of IT principles, a strong passion for technology, an eagerness to learn rapidly, excellent organizational skills, and a proactive problem-solving mindset. While prior experience is valued, we are keenly interested in candidates, including recent graduates, who demonstrate exceptional potential and a drive to excel. Key Responsibilities: IT Operations & Infrastructure Management: Learn to oversee and manage IT infrastructure, including networks, cloud services, and end-user computing devices. Work towards ensuring high availability, security, and performance of all IT systems. Perform routine system checks, assist with maintenance, and learn backup procedures. Help develop and maintain IT policies, procedures, and documentation. Assist in managing disaster recovery and business continuity plans. Google Workspace (G Suite) Administration & Transition: Manage existing Google Workspace environment (Gmail, Drive, Calendar, Meet, etc.), including user accounts, groups, and basic security settings. Play a key role in the planning, execution, and support of the company's transition from Google Workspace to Microsoft 365. Assist with data migration, user communication, and troubleshooting during the transition period. Microsoft 365 Administration (Post-Transition Focus): Administer and manage the full Microsoft 365 suite, including Exchange Online, SharePoint Online, Teams, OneDrive once transitioned. Manage user accounts, licenses, and groups within Microsoft Entra ID. Implement and manage device and application security using Microsoft Intune for endpoint management. Utilize Microsoft Purview for data governance, compliance, and information protection. Troubleshoot and resolve M365 related issues for users, with a focus on learning and escalating complex issues when necessary. Endpoint Security & Cybersecurity: Manage and administer Crowd Strike endpoint detection and response (EDR) platform (or be willing to learn rapidly). Monitor security alerts, assist in investigating incidents, and implement remediation actions under guidance. Ensure all endpoints are protected and up-to-date with security policies. Promote cybersecurity best practices across the organization. Stay updated on emerging threats and vulnerabilities and recommend proactive measures. Technical Support & Hardware Setup: Provide timely and effective technical support to all employees for hardware, software, network, and application issues (both Google Workspace and Microsoft 365 during/after transition). Set up, configure, and deploy new hardware (desktops, laptops, mobile devices, peripherals) for new and existing employees. Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, and other peripherals. Manage helpdesk requests and ensure issues are tracked and resolved efficiently. Procurement & Vendor Management: Assist in managing the procurement of all IT hardware, software, and services, focusing on cost-effectiveness and alignment with company needs. Help evaluate and select vendors, and learn to manage vendor relationships. Maintain an inventory of IT assets. Continuous Improvement & Strategic Initiatives: Actively seek to understand existing IT systems and processes to identify opportunities for improvement. Research new technologies and solutions under guidance, and assist in their implementation. Maintain a curious mindset, staying abreast of the latest IT trends and best practices. Support IT projects to enhance business operations. User Training & Empowerment: Develop and deliver user training sessions and materials, especially focusing on the new Microsoft 365 environment post-transition, as well as for new hardware and software. Create easy-to-understand guides and FAQs for common IT issues and new system functionalities. Proactively share knowledge, tips, and best practices to help users maximize their use of company technology. Required Skills and Qualifications: Bachelors degree or Diploma in Information Technology, Computer Science, or a related field. A demonstrable passion for technology and a strong "fire to learn" and grow in the IT field. Foundational understanding of IT concepts including networking, operating systems, and cybersecurity. Familiarity with (through academic projects, internships, or personal learning) and a strong willingness to master: Productivity suites: Experience or familiarity with Google Workspace (G Suite) is important for managing the current system and the transition. Microsoft 365 administration (Entra ID, Intune, Purview, Exchange Online, SharePoint, Teams). Endpoint security solutions (experience with CrowdStrike or similar EDR platforms is a plus). Experience with or aptitude for setting up and configuring new computer hardware . Basic troubleshooting skills for hardware, software, and network issues. Excellent problem-solving aptitude and analytical thinking. Strong organizational and time-management skills, with the ability to manage multiple tasks. Good communication and interpersonal skills, with an ability to explain technical concepts clearly and train users effectively. A proactive, self-motivated approach with an eagerness to take initiative. Recent graduates with a strong academic record, relevant internships, and a demonstrable passion for a hands-on IT career are strongly encouraged to apply. Candidates with prior experience in the areas listed will also be given strong consideration. Desirable Attributes: Any IT certifications (e.g., Google Workspace Administrator, Microsoft Fundamentals, CompTIA A+/Network+/Security+, Google IT Support Professional Certificate) are a plus. Experience or understanding of data migration processes between cloud platforms. Exposure to basic scripting (e.g., PowerShell, Google Apps Script). A genuine enthusiasm for identifying and implementing improvements. Ability to work independently and take ownership as you grow in the role. A customer-service oriented mindset when dealing with user support and training. Patience and empathy when training users on new systems.

Dear Candidate, Job Title: Operations Executive Location: Gurgaon Reports To: Operations Manager Job Summary: The Operations Executive will oversee daily operational activities, ensure compliance with company policies, and drive efficiency in business processes. This role requires collaboration with cross-functional teams to optimize workflows, manage resources, and support strategic initiatives. Key Responsibilities: Process Optimization: Identify inefficiencies and implement improvements to enhance productivity. Compliance & Risk Management: Ensure adherence to industry regulations, company policies, and security protocols. Data Analysis & Reporting: Monitor key performance indicators (KPIs) and generate reports for management review. Project Support: Assist in planning and execution of IT projects, ensuring timely delivery and quality standards. Team Collaboration: Work closely with HR, IT, and finance teams to align operational strategies with business objectives. Required Skills & Qualifications: Bachelors degree in Business Administration, IT Management, or a related field. 1-2+ years of experience in operations or IT management. Strong analytical and problem-solving skills. Proficiency in project management tools and ERP systems. Excellent communication and stakeholder management abilities. Ability to work in a fast-paced environment and adapt to changing priorities. Mob: +91-9892371246 Email: ruchi@avaniconsulting.com

"Teamcenter Support Your contribution: You support our customers in all technical and application specific support cases within the Siemens Teamcenter and Autodesk Inventor eco-system - be it via E-Mail or by phone ErrorsNo issue for you: you have the solution ready. Independent troubleshooting, root cause analysis in coordination with the Bosch Corporate IT and the functional IT department of the business unit (BMG/BDO) are your daily work Ticket to success: You work hand in hand with other departments and the Bosch Corporate IT to successfully process and close tickets customer-oriented Cooperation: your close contact with world-wide distributed key-users for Siemens Teamcenter guarantee an effective support hierarchy and a fast ticket resolution within the given SLAs You like updatesYou support Siemens Teamcenter platform version changes with your contributions in updating the training material in close coordination with Department. Failures you wanna avoidDuring Siemens Teamcenter platform changes executing and documenting functional tests are a key factor to success - a phase where you Teamcenter know-how and structural work is requested Your skills: at least 5 years experience in using or administrating Siemens Teamcenter Product Lifecycle Management (PLM) 5-10 years experience in using Autodesk Inventor 5-10 years experience in IT Support based on an IT Service Management System - ideally BMG Remedy at least 5 years experience in ITIL-based incident and problem management Reliable, team- and customer oriented and structured way of working Communication skills Fluent English (C-level) Ideally good German language ability (A-level) Soft Skills Quality oriented - stable IT operations as key factor for business, follow defined quality process Solution oriented - coordinate global requirements and strive for lean solutions Team oriented - collaborate in ww network of IT and Business experts Target oriented - efficient working style and people management - hands-on mentality Customer oriented - supportive and collaborative to business users and provide training on topics

At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. As a Manager, IT Auditor in the IT Audit team within the Corporate Audit Group, you will play an integral part in supporting the assessment of the integrity, confidentiality and availability of Broadridge s technology infrastructure. The IT Audit team is responsible for conducting comprehensive internal audits of our IT systems, applications and processes, identifying risks, and recommending improvements to enhance our operational efficiency and compliance with regulatory requirements. This role demands the candidate possess strong analytical skills, ability to communicate IT risks in business terms, a general understanding of the financial industry and technical proficiency in at least one of the areas of focus below: IT Infrastructure Engineering: Distributed Systems, Mainframe, Midrange, Database, Network, Cloud: Configuration Management, Infrastructure Resiliency, Data Encryption IT Operations: Performance and Capacity Monitoring, Patch Management, EOL Management, Event Logging, Incident Management, Privileged Access Management, Business Continuity and Disaster Recovery Change Management, Problem and Incident Management, IT Asset Management and CMBD, Third Party Management IT Governance: KPI Monitoring, Process Innovation, Executive Reporting and Escalation IT Support Services: Workstations, Email and Messaging Platforms, Collaboration Tools and Mobile Technologies Data Center Engineering: Environmental and Physical Security Controls Information Security: Governance, Endpoint Protection, Security Monitoring, Identity and Access Management, Vulnerability Management Software Development Life Cycle, DevOps Responsibilities: Audit Lead: o Lead IT audits in all stages of the audit process, including planning, fieldwork testing, and reporting in collaboration with fellow associates. Evaluate Technology Controls: o Evaluate technology infrastructure, application controls, and associated processes for multiple platforms and technologies deployed at Broadridge. o Identify control deficiencies, document findings in workpapers, and propose remediation recommendations in collaboration with fellow associates. Corporate Audit Activities: o Support various Corporate Audit activities, including audit issue monitoring and tracking, and contributing to the annual IT risk assessments. Professional Skepticism: o Demonstrate professional skepticism and present audit results to stakeholders in an objective and unbiased manner. Relationship Building: o Develop valuable and trusting relationships with internal business partners by executing efficient audit work and offering suggestions to enhance risk management based on an enterprise-wide view of technology risk management. Qualifications: Experience: o 5 - 8 years of experience in one of the following areas: systems and network operations and/or administration, internal audit, technology risk management, information security, or IT program management. Education: o BS/BA degree in computer science or information systems from an accredited university or equivalent experience. Skills: o Ability to execute in a fast-paced, high-demand environment while balancing multiple priorities. o Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important. o Strong verbal, written, and social communication skills. o Good analytical skills with high attention to detail and accuracy and proven problem-solving skills. o Knowledge and understanding of audit methodologies and tools that support audit processes. Certifications: o Possesses or is in the process of obtaining certification in one or more of the following designations: CISSP, CISA, or CIA. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone s unique perspective.

IT Associate Admin and Multitasking Computer Expert Good Communication CCTV Monitoring Urgent Immediate Joining

Role & responsibilities IT Strategy, Roadmap & Leadership Develop and implement comprehensive IT strategies and roadmaps aligned with ERP, enterprise apps, infrastructure, and security needs of the organization. Transformed business processes through ERP integration and digitalization , delivering seamless alignment between operations and enterprise systems. IT budgeting and governance processes, including hardware, software, networking, cybersecurity, and policy development. Partnered with executive leadership to prioritize strategic IT projects that enhance operational efficiency and business value. Digital Transformation & Industry 4.0 Spearheaded digital transformation projects involving smart factory initiatives, automation, and Power Platform technologies Built an analytics practice from the ground up using ERP data, delivering forecasting and visualization models that optimized business decision-making. Ensured up-to-date business continuity and disaster recovery strategies were in place, including technology refresh to reduce maintenance costs and improve visibility. IT Infrastructure & Hardware Management Manage and maintain robust IT infrastructure including: Servers Networking equipment End-user CCTV, biometric attendance systems Ensure high availability of IT assets and smooth operations across multiple plant locations. SAP & Enterprise Applications Oversee the implementation, support, and continuous improvement of SAP ERP (preferably SAP S/4HANA) across all modules: MM, PP, SD, FI/CO Ensure tight integration of SAP with manufacturing execution systems (MES),warehouse management systems (WMS), and quality systems. Lead upgrades, rollouts, and SAP optimization projects across plants and locations. Monitor performance of SAP landscape and manage vendor support for enhancements and troubleshooting. Software Ecosystem Management CAD,SCADA, PLC systems, Solid works, SAP, Sales Force Microsoft 365, SharePoint, Teams Cybersecurity tools (firewall, antivirus, threat detection) Cybersecurity, Compliance & Risk Management Implement enterprise-grade cybersecurity protocols and monitor vulnerabilities and incidents. Ensure compliance with IT policies, data privacy regulations and relevant industry standards Conduct regular IT audits, penetration tests, and disaster recovery drills. Team & Vendor Management Lead, mentor, and grow a competent IT team across locations. Manage relationships with hardware vendors, SAP service providers, software developers, and third-party consultants. Plan and manage the IT budget effectively, ensuring cost optimization and ROI on technology investments.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary : As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: - Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. - Maintain exceptional communication skills to keep our world-class systems running. - Collaborate with cross-functional teams to ensure timely resolution of client issues. - Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills:Service Desk Management. - Good To Have Skills:Service Desk Voice Support. - Strong understanding of IT operations and support. - Experience with incident management and problem management. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have 0-2 years of experience in Service Desk Management. - This position is based at our Bengaluru office. Qualifications Graduate

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Service Desk Management, Service Desk Voice Support Good to have skills :NA Minimum 0-2 year(s) of experience is required Educational Qualification :Bachelor Degree Summary:As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge. Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Strong understanding of IT operations and support processes. Experience with incident management and problem management processes. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field. This position is based at our Bengaluru office. Qualifications Bachelor Degree

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : IBM WebSphere MQ Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : NA Summary :As an IT Service Management Representative, you will be responsible for managing the delivery of IT production systems and services, ensuring client satisfaction and risk management. Your typical day will involve providing operational support to ensure production systems and devices are online and available, with a focus on IBM WebSphere MQ. Roles & Responsibilities: Lead the management of IT production systems and services, ensuring client satisfaction and risk management. Provide operational support to ensure production systems and devices are online and available, with a focus on IBM WebSphere MQ. Collaborate with cross-functional teams to ensure the infrastructure service management lifecycle is supported. Communicate technical findings effectively to stakeholders, utilizing data visualization tools for clarity. Stay updated with the latest advancements in IT operations, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM WebSphere MQ. Good To Have Skills:Experience with other middleware technologies. Strong understanding of IT production systems and services. Experience with IT service management tools such as ServiceNow or Remedy. Solid grasp of IT operations processes and procedures. Additional Information: The candidate should have a minimum of 7.5 years of experience in IT operations. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful IT solutions. This position is based at our Bengaluru office. Qualifications NA

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while ensuring world-class systems are running smoothly. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Act as the ongoing interface between the client and the system or application, ensuring world-class systems are running smoothly. Utilize exceptional communication skills to keep systems running and maintain quality standards. Collaborate with cross-functional teams to resolve complex issues and ensure client satisfaction. Professional & Technical Skills: Must To Have Skills:Service Desk Management Good To Have Skills:Service Desk Voice Support Strong understanding of IT operations and support processes. Experience with incident management and problem management processes. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Bengaluru office. Qualification Bachelor Degree

1 year contract (LPE) Work location: Patna (Work from Office) Work Experience: Minimum 10 years of experience in the field of IT/ITeS Experience of handling large IT /e-governance/GRC/ IT Network / AI /Cyber Security/ Surveillance/ Security Operation Centre Certification : CISA/CISM/CISSP/CEH/OSCP/ ISO 27001/ISO 27701/ISO 20000/ISO 22301 /CCNA /CCNP/ OEM certification like Oracle , Microsoft, Red hat/ equivalent

74100 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" . Overall Objectives of Job The Workplace Services Department is responsible for global end-to-end operations of Allianz Workplace services including Allianz Virtual Client, End Devices (Notebooks, Thin Clients, Mobile Phones), File Services, Print Service, Mailing, Intranet and Service Desk. WPS File services provide multiple products which provide managed folders (end user storage) for several Allianz Workplace types. Are you an experienced Automation Expert with a passion and a drive to deliver seamless workplace services? If so, we have an exciting opportunity for you to join our Workplace Services (WPS) department at Allianz Group as a DevOps Engineer (Automation). Key Responsibilities: Designing and developing end-to-end automation solutions for product teams This Engineer designs, implements, and maintains automation solutions to be utilized whilst using Microsoft Intune and the Unified Management Platform to streamline device, application, and policy management. They develop scripts, troubleshoot integrations, and optimize workflows to ensure scalable, secure, and compliant IT operations. The role requires expertise in Intune, scripting (e.g. PowerShell, Jenkins, XLRelease), and collaboration with cross-functional teams and provider to deliver efficient, automated systems aligned to provide a unified platform experience. Develop scripts (PowerShell / Python) to integrate other third part connectors &tools like JIRA , Digital.ai Release into Power Apps / Power Automate workflows Develop & Maintain Jenkins pipelines & scripts used in the various automations as part of Application lifecycle mgmt Coordinate and work closely with other squads to co-develop / enhance use cases Integrate OpenAI into Application lifecycle mgmt. workflows created in Power Apps / Power Automate / Digital.ai release Maintain, manage & automate internal GitHub repos used with in the Application lifecycle mgmt. workflows Create comprehensive documentation of all developmental activities in Confluence Qualification & Experience Combined minimum overall work experience of 7 years with relevant experience of 5 years in PowerShell , Python , Jenkins & GitHub, PowerApps , Power Automate , PowerBI Background: Bachelor s degree in Computer Science, Information Technology, or a related field Designing and developing end-to-end automation solutions for product teams This Engineer designs, implements, and maintains automation solutions to be utilized whilst using Microsoft Intune and the Unified Management Platform to streamline device, application, and policy management. They develop scripts, troubleshoot integrations, and optimize workflows to ensure scalable, secure, and compliant IT operations. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.

Role & responsibilities Collaborate with Educational Institute stakeholders to gather, analyze, and document processes and requirements. Document business rules, data models, and system workflows. Provide training to users and support their participation in deployments and implementations. Actively participate in user acceptance testing (UAT) activities. Collaborate with development teams to ensure accurate implementation of requirements. Monitor project progress, identify risks and issues, and propose solutions for successful project delivery. Preferred candidate profile Strong communication and stakeholder management skills. Excellent problem-solving and decision-making abilities. Ability to handle multiple projects and meet tight deadlines. Proactive, self-motivated, and detail-oriented.

About GSPANN GSPANN is a global IT services and consultancy provider headquartered in Milpitas, California (U.S.A.). With five global delivery centers across the globe, GSPANN provides digital solutions that support the customer buying journeys of B2B and B2C brands worldwide. With a strong focus on innovation and client satisfaction, GSPANN delivers cutting-edge solutions that drive business success and operational excellence. GSPANN helps retail, finance, manufacturing, and high-technology brands deliver competitive customer experiences and increased revenues through our solution delivery, technologies, practices, and operations for each client. For more information, visit www.gspann.com Job Position: Senior Engagement Manager IT Services (SAP, IT Ops, Analytics & Infrastructure) Experience: 12 + Years Location: Gurugram (Work from Office) Availability: Who can join Immediately to 3 week (max) only Must have Skills: Program Management, Team Management & Scaling, Service Delivery, Customer Engagement, SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics Role & responsibilities We are looking for an accomplished Senior Engagement Manager to lead and manage the end-to-end delivery of IT services for a global enterprise customer. This role demands expertise in overseeing large-scale delivery operations across SAP, Service Desk, Network, Infrastructure, IT Operations, and Analytics, with a proven ability to manage and scale high-performing teams and maintain strong relationships with senior global stakeholders Service Delivery Leadership: Lead IT services delivery across infrastructure, service desk, network operations, IT operations, analytics, and SAP (Basis, Functional, Support). Ensure delivery excellence by maintaining high-quality standards, SLA adherence, and operational KPIs. Oversee large-scale delivery operations managing a team of 200+ professionals. Team Management & Scaling: Build and scale high-performing, cross-functional teams from the ground up. Drive workforce planning, recruitment, onboarding, and employee development. Foster a collaborative, high-performance work culture focused on growth and innovation. Customer Engagement: Act as the primary delivery leader and point of contact for global customers. Build trusted relationships with executive stakeholders, aligning delivery outcomes with their business goals. Anticipate client needs and proactively address service improvements and transformation opportunities. Governance & Communication: Represent delivery leadership in steering committee meetings, executive briefings, and program reviews. Present service metrics, risk dashboards, strategic roadmaps, and value outcomes to senior stakeholders. Lead governance routines and ensure effective communication across teams and client organizations. Financial & Risk Management: Own the engagement P&L manage budgets, forecasts, and cost controls effectively. Identify and mitigate delivery, compliance, and operational risks. Ensure adherence to contractual obligations, security, and compliance standards. Required Skills & Qualification Bachelors or Masters degree in IT, Engineering, or a related field. 1218 years of experience in IT services, including at least 5 years in senior delivery or engagement management roles. Proven experience managing large delivery teams (200+ members) across service domains. Demonstrated success in scaling delivery teams from scratch to full operational strength. Strong background in infrastructure (cloud/on-prem), service desk, networking, analytics, and IT operations, and SAP environments Significant experience working with customers in Europe and North America, with cultural and operational understanding. Excellent leadership, stakeholder management, and communication skills. Experience presenting to executive stakeholders and steering committees. PMP, ITIL, or equivalent certifications are desirable. Preferred Attributes: Ability to thrive in fast-paced, global delivery environments with shifting priorities. Strong commercial and strategic mindset with a commitment to continuous improvement. Experience in multi-vendor or distributed delivery models. Passion for innovation, operational excellence, and building high-performance teams.

environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers Junior Vulnerability Management Analyst Position Overview: We are seeking a motivated and detail-oriented Junior Vulnerability Management Analyst to join our cybersecurity team. The role focuses on identifying, analysing, and assisting in the remediation of infrastructure vulnerabilities using tools like PingCastle and Qualys SCA. This is an excellent opportunity for individuals looking to grow their expertise in cybersecurity and vulnerability management. Key Responsibilities Vulnerability Scanning & Analysis: Conduct vulnerability scans using PingCastle and Qualys SCA to identify risks in Active Directory and infrastructure systems. Analyze scan results, validate findings, and prioritize vulnerabilities based on risk levels. Monitor scan performance, troubleshoot issues, and report anomalies to senior analysts. Remediation Support : Collaborate with IT Operation Teams to track remediation efforts and ensure timely resolution of identified vulnerabilities. Provide recommendations for configuration hardening based on findings. Reporting & Documentation: Generate detailed vulnerability reports and dashboards for internal stakeholders. Maintain accurate records of vulnerabilities, remediation timelines, and compliance status. Policy & Compliance: Assist in reviewing security policies and ensuring adherence to industry standards like CIS benchmarks. Support compliance efforts by aligning vulnerability management practices with organizational goals.Soft Skills: Strong analytical skills with attention to detail. Effective communication skills for technical reporting and collaboration with cross-functional teams. Eagerness to learn new tools and adapt to evolving cybersecurity challenges.Desirable Skills: Experience with patch management processes. Familiarity with compliance frameworks (e.g., ISO 27001, NIST). Qualifications Qualifications & Skills Technical Skills: Foundational understanding of cybersecurity principles, vulnerability management, and risk mitigation. Familiarity with tools like PingCastle, Qualys SCA, or similar vulnerability assessment platforms. Basic knowledge of Active Directory security and IT infrastructure components (e.g., servers, networks).Education & Experience: Bachelors degree in Cybersecurity, Information Technology, or a related field (or equivalent experience) 0-3 years of experience in cybersecurity or IT operations.

environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. SUMMARY OF ROLE AND OBJECTIVES: Following ITIL methodology, and utilizing the existing Eurofins Policies, the mission of the position AD Engineer is to: Active Directory operations and support. ROLE & OBJECTIVES: AD SME / L2 roles and responsibilities - Experience 8+ years in AD Operations. Specific Assignments for AD Engineer: Administer the Active Directory Forest, including AD based DNS, DFS; Familiarity with enterprise multi-forest Infrastructure models. Create and maintain already applied GPOs. Manage the AD based DNS, DFS, DHCP, AAD Connect. Manage Azure AD (Entra ID) Automate repetitive tasks with PowerShell scripting. Operate the AD environment with best practices for capacity, redundancy and performance; Assists in projects by mapping changes, improve and analyze changes, introduce plan to be decided upon; Manage Active Directory related incidents. Implement Standard Changes related to AD global settings as per procedure. The Focus of the AD Engineer includes: 1. Operating IT services provided from centrally hosted either in the cloud or strategic Data Centres.2. Ensure that IT Services managed by the Central IT Operations team are delivered effectively to business customers. This includes the execution of SOPs, management of IT Incidents, IT Changes and IT Problems in ITSM based system on the related processes, procedures and work instructions. Operate and install on Enterprise-level Infrastructure for providing Microsoft services, such as AD, for global initiatives following those through to implementation via collaboration with project and support teams; Identify opportunities to innovate, extend and enhance service delivery everywhere possible; ITIL approach to resolve technical problems. Troubleshoot occurring issues, investigating root causes and supporting resolution of the issues found; Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems; Perform daily system monitoring, verifying the integrity and availability of all involved infrastructure elements server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs. Ensure that the performance, scalability, and security is maintained and optimized; Deliver quality documentation allowing for smooth day-to-day operations; Improve existing processes through sustainable solutions to recurring problems and enhancements to existing solutions or documentation by automation; Contact to vendor technical support for Priority 1 incidents; Cooperate closely with the rest of IT Infrastructure & Operations, Architecture and Security teams. Qualifications Bachelor's Degree 8+ years in AD Operations

About Eurofins TITLE: Senior Associate - IT WORKING LOCATIONBengaluru , Karnataka, India As a Senior Infra Support Specialist,you will be responsible for ensuring the deployments, infrastructure requirements and technical support of Eurofins in-house applications (mainly OSM) are managed in a controlled and effective way. You will work directly with applicationteams (mainly application functional support team, BAs, release management and automation team) and other inter dependent Infrastructure teams (Network, DBA, Storage/Backup, Monitoring, IT Operations etc.) to deliver the support functions and services. Your main assignments include; Implement/deploy (manual or automated) and support release changes adherent to the change management process. The point of contact for business/applications to get their infrastructure requirements done within the defined deadline. Meet the approved deployment schedule for applications with no defects. Provide Pre and Post deployment support to release managers on various technical aspects. Monitor system health and operational status and take corrective action as necessary to ensure compliance with SLA commitments. Work in a team to meet the deployment requirements for the application on time. Take responsibility to drive through all technical and functional issues towards closure (monitor end-to-end process). Work with multiple infrastructure teams to get the application infrastructure requirements done within SLA. Support the segregation project in coordination with inter dependent teams to meet program goals. Provide periodic pro-active infrastructure improvement measures to application team. Other Assignments: Able to work extra/off hours as needs dictate. Performs other duties as assigned within infrastructure perspective such as monitoring, server support, drive meetings, outage calls, lead application infrastructure project etc. Qualifications: Experience: Minimum 05 years experience in Product/Technical Support (L2) especially supporting Microsoft technologies. Bachelors Degree inComputer Science/MCA or any other Bachelors degree with the proper experience. Technical Skills: Strong knowledge in application infrastructure projects, especially .Net based applications. Strong knowledge in IIS. Very good knowledge on Windows server administration (preferred 2016, 2019 & 2022). Good knowledge on SQL database administration (SQL 2017 and above) and basic knowledge on SQL development and maintenance. Hands-on experience with ticketing tools (preferred ServiceNow) and monitoring solutions like Solarwinds, Grafana etc. Good understanding and working experience in Azure cloud platform (Azure admin certification will be an added advantage). Good to have working experience with Infrastructure as a code (IaC). Working experience with ITIL concepts. Basic understanding of Infrastructure, Operations and Networking concepts. Basic understanding of DevOps concepts. Knowledge on DevOps tools like Octopus would be an added advantage. Basic knowledge of cloud computing (Azure is preferred). Personal Skills: Ability to think critically and creatively to solve problems. Detail oriented and dedicated to quality work. Excellent attention to detail and quality. At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail). Additional Information Just some of the benefits we offer are: Gym membership Company pension scheme 24/7 Employee Assistance programme (Offering Legal, Financial, Medical advice and counselling), and many more The Location: Eurofins Digital Testing offices are based in Bristol City Centre. We are right next to Cabot Circus and many bars and restaurants. Our office is easy to commute to and has fantastic views over the city centre too. This area is a great place to live and work, with lots going on. Why Should You Apply Competitive pay with a well-established and growing international company. Good benefits and flexible working opportunities. Great location within the city centre. Opportunities to progress and grow with the company. Occasional opportunities to travel and work around the UK and internationally. Start dateASAP Interview processTelephone interview followed by an online coding test and if selected, final stage is a face to face interview Please note, we are unable to offer sponsorship, so can only consider applications from candidates who are able to work and live in the UK without restriction.

About the Role: We are looking for a proactive and detail-oriented Systems Administrator IT Operations to join our team in Mumbai. In this role, you will be responsible for managing IT infrastructure, ensuring system uptime, supporting end-user devices, and maintaining a secure and efficient IT environment. Key Responsibilities: Work Mode: Hybrid (Minimum 3 days/week from office) Were looking for a skilled IT System Admin with a strong hands-on approach to: Laptop/Desktop Support Troubleshooting on Mac & Windows systems Expertise with macOS, device setup, and system-level support Support for Microsoft Office and general application issues Basic Network Support Diagnosing connectivity and system access issues Handling basic networking tasks Bonus: Basic understanding of DevOps concepts is a plus! Oversee daily IT operations, ensuring optimal performance of hardware, software, and networks. Manage laptop provisioning, software installation, upgrades, and maintenance. Handle user access management onboarding, offboarding, and role-based access control across systems and tools. Provide support for both Mumbai and Bangalore offices (~1000 users across locations). Support remote teams as well.. Review IT infrastructure and provide improvement recommendations following best practices. Administer both Mac & Windows systems. Perform network administration and troubleshooting. Manage basic email and endpoint security administration. Handle laptop/ desktop/printer setup and maintenance. Conduct NEO/LDO (New Employee Orientation/Last Day at Office) IT processes. Support end-user requests for application installation and issue resolution. Maintain and update service desk tickets and incident logs. Conduct quarterly checkpoint reviews to assess work and adjust scope of work as needed. Maintain accurate IT asset inventory including hardware and software licenses. Work with vendors for hardware procurement, licensing, and support. Ensure compliance with IT policies, audits, and data security protocols. Requirements: Bachelors degree in Computer Science, IT, or related field. Minimum 2 years of experience in IT operations or system administration. Strong knowledge of Windows/macOS environments, SaaS tools, and endpoint security. Experience with network configuration, firewalls, VPNs, and IT security. Familiarity with IT ticketing and asset management platforms. Excellent communication and multitasking abilities. Devops is Plus Good to Have: Experience with identity and access management tools (e.g., Okta, Azure AD, Google Workspace Admin). Familiarity with scripting (e.g., PowerShell, Bash) for automation and system management. Exposure to cloud environments such as AWS, GCP, or Azure.

We are seeking an experienced and highly motivated IT Manager to lead our global IT operations. The ideal candidate will possess a strong technical background with hands-on experience with proven leadership abilities in managing both local and remote teams. This role requires a strategic thinker who can align IT initiatives with business goals, ensure operational excellence, and drive innovation across the organization. Responsibilities Lead, mentor, and develop a team of IT professionals, including system administrators, network engineers, and support staff, across multiple global locations. Foster a collaborative and high-performance team environment, promoting knowledge sharing and continuous improvement. Conduct performance reviews, provide coaching, and implement training programs to enhance team skills and capabilities. Oversee the design, implementation, and management of our cloud infrastructure. Ensure the security, reliability, and scalability of cloud-based services and applications. Manage cloud resources and optimize costs, ensuring efficient utilization of cloud services. Manage and maintain the organization's IT infrastructure including cloud, network, Active Directory, 365 , applications as Jira and more. Develop and enforce IT policies, procedures, and standards to ensure compliance. Oversee IT projects, ensuring they are completed on time, within budget, and to the required quality standards. Develop and implement IT strategies that align with the organization's business goals. Lead the evaluation, selection, and implementation of new IT solutions and technologies. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in IT management, with increasing levels of responsibility. Extensive hands-on experience with cloud and networking technologies. Proven experience managing global IT operations and remote team. Other ITSM, project management and other software such as Jira will be a big plus. Great communication skills in English both verbally and in written. Strong planning, design and presentation skills for a new project. Experience working in a primarily online business environment is a significant advantage.

IT support & System Administration Provide technical support: hardware, software & network issues Troubleshoot system & network laptops, printers, LAN/WAN, routers Maintain IT inventory, system backups & user accounts Ensure Data security Required Candidate profile Install, configure systems & applications Ensure Data security, antivirus updates & regular system health checks experience with Windows/Linux OS, networking & common IT tools Troubleshooting

Lead tech vision, strategy, and execution. Oversee product development, security, and innovation. Align tech goals with business objectives. Build and manage high-performing engineering teams. Ensure scalable and reliable systems. Required Candidate profile Proven tech leader with 30+ yrs in software development and team leadership. Expertise in cloud, architecture, and product strategy. Startup or scaling company experience preferred.

Job Summary : The Database Administrator is responsible for the planning, implementation, maintenance, and performance of critical database systems. This includes ensuring data availability, security, and integrity, as well as troubleshooting database issues and implementing performance optimizations. The DBA will work closely with developers, system administrators, and other stakeholders to support the organization's data needs. Responsibilities : - Database Installation and Configuration : Install, configure, and upgrade database software and related tools. - Performance Monitoring and Tuning : Proactively monitor database performance, identify bottlenecks, and implement performance tuning strategies to optimize database responsiveness and scalability. - Backup and Recovery : Develop and implement robust backup and recovery procedures to ensure business continuity in case of system failures or data loss. Regularly test recovery procedures. - Security Management : Implement and maintain database security measures, including user access control, data encryption, and vulnerability patching, to protect sensitive data. - Data Integrity : Ensure data integrity through the implementation of constraints, triggers, and other database features. - Troubleshooting and Problem Solving : Diagnose and resolve database issues, including performance problems, connectivity issues, and data corruption. - Capacity Planning : Forecast database growth and plan for future capacity needs to ensure adequate resources are available. - Documentation : Maintain accurate and up-to-date documentation of database configurations, procedures, and best practices. - Collaboration : Work closely with developers, system administrators, and other stakeholders to understand their data requirements and provide support. - Automation : Automate routine database tasks, such as backups, monitoring, and maintenance, using scripting languages and automation tools. - Staying Current : Keep up-to-date with the latest database technologies, trends, and best practices. - On-Call Support : Participate in an on-call rotation to provide support for critical database issues outside of normal business hours. (If applicable) Required Skills and Experience : Education : Bachelor's degree in Computer Science or a related field preferred. Experience : [Number] years of experience as a Database Administrator. - Database Platforms : Proficiency in one or more of the following database platforms : [List specific databases - e.g., MySQL, PostgreSQL, Oracle, SQL Server, MongoDB, etc.] - Operating Systems : Experience with [List specific operating systems - e.g., Linux, Windows Server] - Scripting Languages : Familiarity with scripting languages like [List specific languages - e.g., SQL, Python, Bash, PowerShell] - Performance Tuning : Strong understanding of database performance tuning techniques and tools. - Backup and Recovery : Experience with implementing and testing database backup and recovery strategies. - Security : Knowledge of database security best practices and techniques. - Troubleshooting : Excellent problem-solving and troubleshooting skills. - Communication : Strong communication and collaboration skills. Preferred Skills and Experience : - Experience with cloud-based database services (e.g., AWS RDS, Azure SQL Database, Google Cloud SQL). - Knowledge of database replication technologies. - Experience with database monitoring tools. - Certification in relevant database technologies. - Experience with Agile development methodologies.

Hope you are doing well. We are currently hiring for a Senior Operations Analyst role with a leading global financial institutions technology center based in Bangalore. This is a fantastic opportunity for professionals with a strong background in IT operations, batch monitoring, and incident management to work in a dynamic and fast-paced 24x7 environment. Role Highlights: Title: Senior Operations Analyst Experience: 5 to 8 years Location: Bangalore Shift: Rotational (24x7 support) three shifts Day shift – 5 days from office – Pick and drop provided. During Night shift occasional WFH provided Employment Type: Full-time, Permanent Key Skills Required: Hands-on experience with Control-M / JP1 or other batch scheduling tools Exposure to Unix / Windows / AS400 / Mainframe environments Incident and service management (e.g., ServiceNow) Strong communication and coordination abilities Prior experience in banking / financial services is preferred You’ll be responsible for monitoring batch jobs and systems, managing incidents, coordinating with global support teams, and providing SME-level guidance during shifts.

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT services are supported within agreed service levels and contribute to the improvement of overall operational processes. Required Skills: Incident Support (2+ years): Experience in incident management and IT operations. Automation Experience: Proficiency in leveraging automation tools and technologies to optimize operations. Strong analytical skills for problem triage and resolution. Familiarity with monitoring and observability platforms to maintain system performance. Key Performance Indicators,Service Level Agreements , Incident Support