979 It Operations Jobs - Page 31

Job Description The ideal candidate will be an exceptional people leader with strong business acumen and business transformation capabilities. This role is critical to reimagine service delivery, building transversal technology capabilities, enabling innovation, and aligning IT with broader business objectives. The successful candidate will spearhead cultural, organizational, and operational changes, evolving the IT Delivery Centre into a value-driven organization. This is as well a hands-on leadership role requiring deep operational oversight, efficient resource management, and a strong focus on service excellence and compliance. The position will report to the Global Head of IT Delivery Centres and be a key member of a global network of delivery hubs. Key Responsibilities: Strategic Transformation Vision Define the GCC s strategic value proposition, aligning capabilities with enterprise-wide business and technology goals. Lead transformation efforts across people, processes, technology, and culture. Stakeholder Management Act as the primary liaison between the GCC and global business and technology stakeholders. Build strategic partnerships across business units to ensure the GCC delivers measurable business impact. Define and manage delivery of services, ensuring that all SLAs are met, and proactively identify opportunities to expand the scope of internal services. People Leadership Talent Management: Lead, mentor, and inspire a diverse team of senior leaders, managers, and associates, fostering a high-performance, collaborative culture. Manage talent acquisition, training, and retention strategies, building a skilled workforce aligned with the defined strategy. Cultivate employee engagement, promote a positive organizational culture, and create a high level of employee satisfaction and commitment. Innovation Continuous Improvement Drive automation, standardization, and agile/DevOps practices. Leverage emerging technologies (AI/ML, cloud, data platforms) to build digital capabilities, enhance efficiency, accelerate delivery, and optimize IT operations. Establish innovation hubs and incubators within the GCC and scale-up diffusion of innovation through Centers of Excellence (CoEs) for key technologies and processes. Performance Risk Management Define, monitor and reports KPIs to measure success, agility, and value creation. Ensure operational excellence, quality assurance, compliance, and security standards. Oversee resource allocation, workforce planning, and capacity management to optimize operations and meet internal client demands. Promote alternative delivery channels to promote sustainable internal / external competition Drive operational excellence in talent acquisition, primary lever to sustain the existing IT Delivery Centre model 6. Financial Budget Management: Develop and manage the annual budget for the delivery centre, ensuring that financial targets are met. Monitor financial performance, manage costs, align benefits with Eurofins market positioning, implement frugality initiatives without compromising quality or timelines. 7. Compliance, Risk Governance: Ensure adherence to local and global regulatory requirements, including labor laws, data privacy, and industry-specific standards. Lead risk management efforts, implementing strategies for business continuity and mitigation of operational risks. Ensure alignment with other Eurofins entities inclusive the National Service Centres in shared initiatives and compliance efforts. Qualifications To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required. 1

Technical Project Manager with 10+ years of experience in Oracle products including Technical and Project/Program Management experience and have a track record in delivering large-scale global infrastructure/database projects Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products and related implementation services. Maximize the customers use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database Knowledge experience in Exadata, ExaCS and Oracle Cloud Infrastructure Understanding of Technical architecture, operating systems and network. Strong understanding of Incident Management process in a production IT Environment and IT Operations. Good understanding of Problem Management, Change Management and Event Management processes. Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas. Demonstrated ability to effectively coordinate resolution efforts for escalated issues. Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies problem-solving skills. Strong organization skills, detail oriented communication skills. University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP. Technical Project Manager with 10+ years of experience in Oracle products including Technical and Project/Program Management experience and have a track record in delivering large-scale global infrastructure/database projects Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle s products and related implementation services. Maximize the customers use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical skills in Oracle Database Knowledge experience in Exadata, ExaCS and Oracle Cloud Infrastructure Understanding of Technical architecture, operating systems and network. Strong understanding of Incident Management process in a production IT Environment and IT Operations. Good understanding of Problem Management, Change Management and Event Management processes. Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large, complex organization preferably in Infrastructure areas. Demonstrated ability to effectively coordinate resolution efforts for escalated issues. Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Excellent team player, willing to learn new technologies problem-solving skills. Strong organization skills, detail oriented communication skills. University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP.

cum Position Title: Incident Compliance Analyst (Deputy Manager/Assistant Manager) About the Role We are seeking a proactive, detail-oriented, and versatile professional to join our Information Security team as an Incident Compliance Analyst . This role combines the responsibilities of managing information security incidents and ensuring compliance with cybersecurity frameworks and regulatory requirements. The selected candidate will act as a liaison with government agencies, handle information security incidents, strengthen the organization s cyber posture, and ensure timely communication of updates and learnings. Key Responsibilities Incident Management and Analysis: Investigate reported information security incidents to determine their scope, impact, and root cause. Identify responsible individuals or processes contributing to incidents and suggest corrective actions. Document findings, create detailed incident reports, and communicate learnings to stakeholders. Compliance Coordination and Stakeholder Management: Act as a liaison with government agencies (e.g., NCSCC, NCIIPC, CERT-IN, NTRO/DOT) to share and receive critical information related to cyber and information security incidents. Maintain a repository of communications, advisories, and updates from regulatory bodies for the organization. Ensure timely and accurate reporting of incidents to relevant stakeholders and authorities. Cybersecurity Posture Strengthening: Identify key areas for improvement in the organization s cyber and information security posture. Collaborate with internal teams to implement measures that address identified gaps and enhance security. Monitor and evaluate the effectiveness of implemented measures and recommend further improvements. Routine Information Security Management: Manage exceptional usage requests, ensuring compliance with organizational policies. Oversee information asset gate entry and access management to ensure secure handling of assets. Maintain records of access and usage approvals, ensuring proper documentation and traceability. Strategic Communication and Reporting: Prepare detailed management summaries of incidents for strategic communication and decision-making. Support preparations for Management Incident Summary Forum (MISF) meetings. Present periodic reports on incident statistics, root causes, preventive actions, and compliance updates. Provide training and guidance to employees on incident prevention, compliance, and security best practices. Qualifications and Skills Education: Bachelor s degree in Information Technology, Computer Science, Cybersecurity, or a related field. Work Experience: 3-5 years of total experience, with at least 2 years in information security incident handling, compliance coordination, IT operations, or a related field. Experience in liaising with government agencies or regulatory bodies is a strong advantage. Certifications (Preferred): ISO 27001 Lead Auditor/Implementer CISSP (Certified Information Systems Security Professional) / CISA (Certified Information Systems Auditor) / CRISC (Certified in Risk and Information Systems Control) or similar Technical Skills: Strong knowledge of cyber security frameworks, standards, and regulatory requirements. Familiarity with incident response frameworks, methodologies, and tools (e.g., SIEM, IDS/IPS etc.). Understanding of IT infrastructure, security controls proficiency in root cause analysis problem-solving. Soft Skills: Excellent communication and interpersonal skills for effective coordination with stakeholders. Strong analytical critical thinking abilities for attention to detail ability to prepare concise accurate reports. Proactive approach to identifying and addressing compliance and security issues.

Job Description Are you a seasoned DevOps professional with a passion for scalable cloud infrastructure and automationJoin our team and help shape resilient, high-performing systems that power the future of our tech stack! Were looking for a Senior DevOps Engineer with 7-10 years of hands-on experience in designing, building, and managing cloud environments particularly on AWS, and driving automation through Terraform, Ansible, and Azure DevOps CI/CD pipelines. TITLE: Senior DevOps Engineer REPORTING TO: IT Operations Manager WORKING LOCATION: Bangalore, India JOB RESPONSIBILITIES: Cloud Infrastructure Design Management: Design scalable and highly available cloud infrastructure, networks, and security. Provision and maintain AWS infrastructure, including EC2, RDS, and other services. Understand and manage AWS infrastructure components such as IAM, EC2, VPCs, Subnets, Route Tables, ALBs, NLBs, DNS amongst other cloud objects. Optimize cloud resources for cost-efficiency and performance. Prepare and analyse infrastructure-related architecture documentation. Automation and CI/CD: Automate infrastructure management using Infrastructure as Code (IaC) tools such as Terraform and Ansible. Implement and manage CI/CD pipelines using Azure DevOps. Automate tasks including deployments, monitoring, and backups using PowerShell, Bash, and Python. Security and Monitoring: Integrate security best practices into DevOps pipelines to ensure secure application delivery. Implement infrastructure monitoring using tools like ICINGA. System Administration: Administer Windows and Linux systems, including group policies, patch management, log management, amongst others. Collaboration and Training: Work closely with development teams to ensure smooth application deployment. Provide training and mentoring to junior engineers on cloud deployment and management. Disaster Recovery and Kubernetes Management: Design and test disaster recovery plans for business continuity. Manage Kubernetes clusters for container orchestration and scalability. REQUIRED EXPERIENCE AND SKILLS: Experience: 7-10 years of experience in DevOps or related roles. Proven expertise in designing and managing scalable, highly available cloud infrastructure. Hands-on experience with IaC tools such as Terraform and Ansible. Extensive experience with Azure DevOps for CI/CD pipeline automation. Strong scripting skills in PowerShell, Bash, Shell Scripting and Python. Experience integrating security best practices into DevOps pipelines. Proficiency in monitoring tools, preferably ICINGA. Expertise in AWS AWS services including EC2, RDS, IAM, VPCs, Subnets, Route Tables, ALBs, NLBs, and DNS. Solid background in Windows and Linux administration including patch management. Ability to prepare and analyze infrastructure architecture documentation. Experience in cloud cost optimization and infrastructure performance tuning. Solid understanding of disaster recovery planning and testing. Experience in Kubernetes cluster management. Strong knowledge of GitHub and experience in managing repositories Technology skills: Cloud Infrastructure Administration : AWS, Azure, and other cloud platforms. CI/CD Pipelines : Azure DevOps, Octopus Deploy.

Job Title: ServiceNow ITOM Architect Location: Hybrid onsite/offshore [ Perth, Australia, India] Job Type: Contract Job Overview: We are seeking an experienced architect to lead the implementation of Full stack Observability utilizing ServiceNow ITOM (IT Operations Management) for enhanced monitoring, visibility, and automation across the IT apps and infra. The ideal candidate will have a strong background in observability, IT operations, and ServiceNow ITOM modules, including Discovery, Event Management, and Operational Intelligence . Key Responsibilities: ServiceNow ITOM Implementation: Design, configure, and implement ServiceNow ITOM solutions for full-stack observability, including Discovery, Service Mapping, Event Management, and AIOps . Integrate ServiceNow ITOM with existing monitoring tools ( Splunk, Datadog, Prometheus, New Relic, Dynatrace ) to centralize event correlation and root cause analysis. Automate IT operations workflows using ServiceNow Orchestration and AI-driven insights . Observability Strategy Optimization: Define and implement best practices for real-time monitoring, event correlation, and incident response . Develop dashboards, reports, and KPIs to track system health, performance, and availability. Ensure CMDB (Configuration Management Database) accuracy to support automated service mapping and dependency tracking. Integration Automation: Work with DevOps, Cloud, and IT teams to integrate ServiceNow ITOM with hybrid and multi-cloud environments (AWS, Azure, GCP) . Implement automation for self-healing IT operations and proactive issue resolution. Enhance ITSM (ServiceNow IT Service Management) workflows by integrating observability insights. Incident Problem Management: Set up alerting and event correlation rules to reduce noise and improve incident detection. Support root cause analysis and proactive problem resolution using Operational Intelligence Predictive AIOps . Required Skills Qualifications: Experience: 4-7 years of experience in IT operations, Observability, ServiceNow ITOM implementation . Hands-on experience with ServiceNow Discovery, Event Management, and Service Mapping . Strong understanding of ITIL practices and IT operations workflows. Technical Skills: Proficiency in ServiceNow ITOM, CMDB, and automation workflows . Experience integrating monitoring tools (Splunk, New Relic, Datadog, Prometheus, etc.) with ServiceNow. Knowledge of APIs, scripting (JavaScript, Python, PowerShell), and automation frameworks . Familiarity with cloud observability tools for AWS, Azure, and GCP. Soft Skills: Strong problem-solving skills with a focus on proactive IT operations . Excellent communication and stakeholder management skills . Ability to work in cross-functional teams with IT, DevOps, and business units. Certifications Required: ServiceNow CIS-SM, CIS-Discovery, CIS-EM ITIL v4 Foundation Certification (Preferred) Certifications in Splunk, New Relic, AWS/Azure/GCP Observability Tools (Preferred)

Join us as a DevOps Engineer This is an opportunity for a driven individual to take on an exciting new career challenge You ll be able to build and maintain a wide network of stakeholders of varying degrees of seniority It s a chance to have a tangible effect on our function, put your existing skills to the test and advance your career Were offering this role at associate vice president level What youll do Youll be working with platform and feature teams to develop, build and configure DevOps tools, technologies, techniques, patterns, and processes, and create trusted pipelines of work from development through to production environments utilising high degrees of automation. You ll also: Working with Platform and Feature teams to develop, build and configure DevOps tools, technologies, techniques, patterns, and processes. Create trusted pipelines of work from development through to production environments utilising high degrees of automation. Support the set up of DevOps methodologies and tools within platform and feature teams and demonstrate technical implementation Support the development and establishment of appropriate DevOps The skills youll need Youll need knowledge of the core principles and benefits of DevOps, and knowledge and experience of software engineering and or IT Operations. Youll need to have an experience in Kubernetes for orchestration, Gitlab for CICD with an experience of 8+ years.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. You ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Amazon Data Centre Engineering Operation ( DCEO ) team is seeking a strong technical expert in electrical/mechanical/control and firefighting system as a DCEO Facility Manager in India Infra operation team. Responsibilities of the Facility Manager for India region are to support ADSIPL within its owned and operated Data Centers in India. This position will provide a central point of ownership and accountability for the overall hands-on management of the Mechanical, Electrical (ME) and across ADSIPL s portfolio of Data Centers in India. This position will be responsible for the overall operation and maintenance of the critical infrastructure supporting IT operations within the Indian Data Center space. It will also include event management, incident management, problem management, change management, and cost/contract management. In addition, this will include the relationship management with the landlords, critical facility vendors, Data Center Construction team, Data Center Operations team, Technical Program Managers, Security team, and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and managing rotational shift. A Data Center Operations Manager holds a critical leadership position overseeing multiple availability zones, typically managing 2-4 data center locations and a team of at least six direct reports including shift engineers, technicians, and chief engineers. This role combines strategic facility management with hands-on technical oversight of critical infrastructure systems. The manager ensures optimal performance of essential systems including switchgear, generators, UPS systems, and cooling equipment while maintaining the highest standards of safety and reliability. They are responsible for both day-to-day operations and long-term strategic planning, including facility build-outs, efficiency improvements, and capacity management. The position requires strong leadership skills to manage remote teams, coordinate with IT managers and business leaders, and oversee vendor relationships. Financial acumen is essential for conducting analyses, managing assets, and contributing to business decisions. The ideal candidate must demonstrate excellent communication abilities, superior organizational skills, and a commitment to maintaining exceptional service standards while driving accountability and fostering a culture of continuous improvement. They should possess deep technical expertise in data center operations and best practices, combined with the ability to develop and execute strategic initiatives that align with organizational goals. About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fuelled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. The ideal candidate for this position should possess an engineering degree or equivalent qualification in Electrical or Mechanical engineering Track record of over 10 years managing large-scale technical services. A minimum of three years experience in building and leading high-performing technical teams is essential, demonstrating the ability to cultivate and maintain a positive team culture. The role demands someone with exceptional organizational abilities and meticulous attention to detail, coupled with good communication skills across all mediums. The candidate must have demonstrated success in managing complex projects from inception to completion, with proven experience in leading mission-critical operations or products. A distinguishing characteristic of the ideal candidate is their ability to maintain focus and deliver consistent results in a dynamic environment where competing priorities and distractions are common. This combination of technical expertise, leadership experience, and project management prowess is crucial for successfully navigating the challenges of this senior technical leadership position. A highly accomplished professional with a Masters degree/E- MBA or higher in electrical engineering, backed by over 12 years of extensive design experience in power generation and distribution systems. Demonstrates expertise in construction, operation, and maintenance of generation plants and substations, complemented by a solid foundation in mechanical equipment and system design principles. Proven track record in managing fast-track design/build projects and major facility upgrades, with particular emphasis on large-scale utility plant design. Known for maintaining exceptional quality standards. Consistently upholding high standards, demonstrating thorough attention to detail, and fostering open communication to facilitate successful collaboration with diverse stakeholders . Our inclusive culture empowers Amazonian to deliver the best results for our customers.

About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Banks front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs travelling Key Responsibilities Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language. Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines. Ability to work successfully as a part of a team. High sales orientation to meet the sales targets consistently. Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13.

Join us as a DevOps Engineer This is an opportunity for a driven individual to take on an exciting new career challenge You ll be able to build and maintain a wide network of stakeholders of varying degrees of seniority It s a chance to have a tangible effect on our function, put your existing skills to the test and advance your career Were offering this role at associate vice president level What youll do Youll be working with platform and feature teams to develop, build and configure DevOps tools, technologies, techniques, patterns, and processes, and create trusted pipelines of work from development through to production environments utilising high degrees of automation. You ll also: Working with Platform and Feature teams to develop, build and configure DevOps tools, technologies, techniques, patterns, and processes. Create trusted pipelines of work from development through to production environments utilising high degrees of automation. Support the set up of DevOps methodologies and tools within platform and feature teams and demonstrate technical implementation Support the development and establishment of appropriate DevOps The skills youll need Youll need knowledge of the core principles and benefits of DevOps, and knowledge and experience of software engineering and or IT Operations. Youll need to have an experience in Kubernetes for orchestration, Gitlab for CICD with an experience of 8+ years. Hours 45 Job Posting Closing Date: 12/06/2025

About Cognite Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year . In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future. Learn more about Cognite here Cognite Product Tour 2024 Cognite Product Tour 2023 Data Contextualization Masterclass 2023 Our values Impact : Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves. Ownership : Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. Relentless : Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. Join the Global IT Operations Team in Cognites Bengaluru office! Bring your technical expertise, forward-thinking approach, supporting mindset, and commitment to IT excellence to impact our Global Operations. Roles and Responsibilities Cloud Infrastructure Management: Architecting and deploying integrated solutions across Azure, GWS, and Atlassian. Ability to design, implement, and manage solutions within Microsoft Azure and M365. Operations on IAM, user provisioning, and SaaS management. In-depth technical knowledge of MDM in Microsoft Intune and Jamf Pro. Troubleshooting and supporting complex technical issues across Cognite platforms. Understanding and contributing to code automation pipelines. Utilizing Terraform for infrastructure as code management. Utilizing PowerShell and Python for system automation. Managing version control and CI/CD pipelines using GitHub. Hands-On Support Access management for internal and third-party systems and applications. Automation and integration requests. Develop and maintain critical IT systems. Technical Troubleshooting Resolve support issues related to Azure (Intune/Entra ID), Google Workspace, Atlassian (Jira, Confluence), Slack, and other SaaS applications. Documentation: Document IT processes in our knowledge base. Collaboration: Work closely with the organization to leverage expertise for efficient IT operations. You do not give up easily and have the patience to troubleshoot: Operating Systems: MacOS WindowsSecurity Tools: Microsoft Defender, Intune, Jamf Pro, and Jamf ProtectCloud Platforms: Azure M365, Google Workspace Atlassian Products: Jira, Confluence SaaS Applications: Various third-party SaaS applications Identity Management: SAML SSO SCIM Scripting and coding: PowerShell, Python, Terraform, GitHub We believe most of these should match your experience 1.Experience: 5-8 years of experience in IT Cloud Infrastructure 2.Technical experience in Microsoft (EntraID/Intune), Azure and GWS code and script experience in PowerShell, Python, Terraform, and GitHubITSM 3.Tool Proficiency: Experience with ITSM tools, preferably Jira Service Management 4.Educational Background: A Bachelors or Masters degree in Information Technology or similar has relevant experience in IT Operations and IT Cloud 5.InfrastructureTeam Player: A collaborative spirit who loves to share, inspire, and work with colleagues 6.Technical Skills: Relevant technical skills to contribute effectively to the teams tasks Service-Minded: A service-oriented mindset, energized by interacting with colleagues Join the global Cognite community! - Join an organization of 70 different nationalities with Diversity, Equality and Inclusion (DEI) in focus - ITPL office location (Bengaluru) - A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @ cognitedata to know more - Flat structure with direct access to decision-makers, with minimal amount of bureaucracy - Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries - Join our HUB to be part of the conversation directly with Cogniters and our partners. - Hybrid work environment globally Why choose Cognite Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainability for clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBCs top global enterprise technology startups powering digital transformation ! And just recently, Frost Sullivan named Cognite a Technology Innovation Leader ! Most recently Cognite Data Fusion Achieved Industry First DNV Compliance for Digital Twins Apply today! If youre excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. We encourage you to follow us on Cognite LinkedIn ; we post all our openings there.

Are we growingAbsolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to workDefinitely. Evolent Health International (Pune, India) has been certified as Great Places to Work in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation s Corporate Equality Index (CEI). This index is the nations foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. What You ll Be Doing: Job Title: SaaS Administrator, Enterprise Applications Cost Center Department: 13 - IT Function: Digital Employee Experience Job Summary: The SaaS Administrator is responsible for managing the full lifecycle of SaaS applications across the organization. This includes discovering, optimizing, securing, and governing SaaS usage to maximize business value and ensure compliance. The Saas Administrator will also lead the implementation and administration of a SaaS Management Platform (SMP), integrating it with existing IT systems and processes. Essential Functions: Manage the SaaS life cycle: Discover SaaS usage Manage SaaS configuration policies Optimize SaaS entitlements Automate SaaS-related employee onboarding and offboarding processes Measure and publish reports on SaaS usage and costs for IT leadership Ensure SaaS usage adheres to company and security policies Own and administer the SMP, including: Tool deployment and maintenance Configuration and customization Alignment with business and IT requirements Reporting dashboards Role-based user access management Integrate SMP with Jira CMDB, identity and security tools. Develop and manage the catalog of SaaS applications. Automate life cycle management of SaaS accounts Create, publish and communicate knowledgebase articles for use by IT support staff to enhance their ability to resolve incidents; and implement changes to minimize IT support overhead. Integrate SaaS management into various IT processes (e.g., ITSM, IAM, ITAM) to improve the quality and stability of SaaS apps. Collaborate with digital workplace engineering security teams to establish and document SaaS configuration, security controls, compliance requirements and processes to continually identify vulnerabilities in configuration and noncompliant usage of SaaS apps. Required Qualifications 3+ years of experience in IT operations and SaaS administration Strong analytical, problem solving, collaboration and documentation skills Familiarity with ITSM, IAM, and CMDB systems Ability to work in a dynamic environment, including the ability to manage and prioritize tasks while maintaining a service-oriented work ethic. Must be very detail-oriented, organized and able to work independently to support multiple complex projects simultaneously in a fast-paced environment. Preferred Qualifications Experience with SaaS Management Platforms Experience with automation tools and scripting (e.g., PowerShell, Python) Preferred Education Bachelor s degree in IT or related field. Preferred Certifications ITIL Foundation Certification General Performance Criteria As the SaaS Administrator, Enterprise Applications , you will be required to fulfill your responsibilities while meeting the following general performance criteria for this position at this level: Expertise: You are a go-to resource for certain methods and take the initiative to add to your list of specialties. Communication: You seek to achieve clarity regardless of if you are the source of the information being conveyed to the participants in the communication. Domain: You regularly behave in a manner that shows an understanding of how your work impacts direct stakeholders. System: You are a key stakeholder in designing and implementing large enhancements to your team s system(s). Process: You enforce team s processes, helping to hold peers accountable in a safe and constructive manner, ensuring the team understands the benefits and risks of exceptions. Influence: You regularly make a tactical impact to some system and/or process for which your team is primarily responsible. Mandatory Requirements: Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

Overview We are seeking a skilled and proactive IT Administrator based in Bangalore, India, to join our global IT operations team. This role is ideal for someone with hands-on experience in managing cloud-based systems, automating IT workflows, and supporting both Windows and Mac environments in a remote-first company. The ideal candidate will be comfortable providing support across time zones and maintaining a high standard of operational excellence. Core Responsibilities Google Workspace Administration Manage a Google Workspace environment for a 200+ employee organization. Administer users, groups, organizational units, permissions, and access policies. Provide advanced support for Gmail, Drive, Calendar, Meet, and other Google apps. Handle user provisioning, onboarding/offboarding, and account lifecycle management. User Lifecycle Application Management Execute smooth onboarding and offboarding procedures, coordinating closely with HR and hiring managers. Install, configure, and manage business-critical applications across devices and teams. Maintain software deployment standards and user access across SaaS tools and endpoint agents. Endpoint Management (Windows Mac) Perform installation, configuration, and management of both Windows and macOS computers. Apply consistent security and configuration policies using MDM (JumpCloud). Troubleshoot device issues and maintain performance, compliance, and user readiness. Script and manage workflows for device setup, compliance checks, patching, and monitoring. Automation Systems Integration Create and maintain automation scripts using Python, Bash, or Google Apps Script to improve IT efficiency. Build and manage integrations across Google Workspace, HRIS, MDM, and identity systems. Respond to security alerts or suspicious activity with appropriate investigations and remediations. MDM Identity Management Administer device and identity management with JumpCloud or similar platforms. Utilize SCIM and SAML for secure identity federation and access provisioning. Ensure consistent policy enforcement and device security compliance. Global IT Support Communication Deliver high-quality IT support to a globally distributed remote-first workforce. Produce clear end-user documentation and resolve issues effectively via support channels. Communicate fluently in English and collaborate across international teams and time zones. Provide occasional off-hours or extended-hour support when needed. Required Qualifications 2+ years of experience managing Google Workspace in 200+ employee environments. Proven track record in IT automation and systems integration. Experience supporting both Windows and macOS environments. Strong grasp of onboarding/offboarding, app installation, and remote support. Familiarity with JumpCloud or comparable MDM platforms. Experience with identity protocols (SCIM, SAML) and cloud-first infrastructure (Azure required, AWS a plus). Preferred Certifications Google Workspace Administrator Microsoft Certified: Azure Fundamentals or Azure Administrator Associate CompTIA A+ or CompTIA Security+ Jamf Associate (for macOS management) or relevant MDM certification

Role Overview: As an IT Operations Engineer at Particle41 you will play a dual role, combining hands-on technical support with IT oversight responsibilities. This position is responsible for maintaining and troubleshooting the organizations IT systems and infrastructure while also overseeing the implementation of IT policies and strategies. The IT Operations Engineer ensures that all IT operations are efficient, secure, and aligned with the companys goals. As the company grows, this role has the potential to transition more towards people / department leadership and vision. In This Role, You Will: Providing the technical support needs of the organization; manage and monitor all installed systems and networks and ensure high availability of IT services and infrastructure. Oversee data backup and disaster recovery procedures. Facilitating onboarding (account, email, and laptop provisioning and setup), security, access controls, and offboarding Managing Jira helpdesk board and fulfilling helpdesk tickets. Integrating new SaaS accounts with Particle41 SSO Directly manage critical infrastructure, applications, and information security Developing IT policies, processes, and documentation, such as knowledge base articles and end-user instructions. Collaborate with third-party vendors and service providers and manage IT budget and procurement Monitoring vendor performance metrics and SLA compliance Implementing IT projects for systems upgrades, integrations, and process improvements Establishing IT KPIs and metrics to track progress Identifying opportunities for process improvement and cost reduction through consolidation and automation Staying current on IT and cybersecurity industry trends Providing guidance on IT initiatives across the business Reporting on IT status, risks, issues, and achievements to leadership Skills and Experience We Value: Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 3+ years with the following required: Providing technical support for Mac Managing user access in Google Workspace, Microsoft Office 365, Microsoft Active Directory, or similar, including configuration of SSO/SAML integrations Previous experience with Atlassian Jira for boards/ticketing and Confluence for documentation. Managing IT processes, infrastructure, and vendor relationships Experience with cloud platforms (AWS, Azure, GCP) is a plus. Excellent documentation, communication, and analytical skills Strong problem-solving and troubleshooting skills. Certified (Current or Expired) in at least one of the following or equivalent certifications: Certified IT Manager (CITM), Information Technology Infrastructure Library (ITIL), Certified Information Systems Security Professional (CISSP), Certified in Governance of Enterprise IT (CGEIT) About Particle41 Our core values of Empowering, Leadership, Innovation, Teamwork, and Excellence drive everything we do to achieve the ultimate outcomes for our clients. Empowering Leadership for Innovation in Teamwork with Excellence (ELITE) E - Empowering: Enabling individuals to reach their full potential. L - Leadership: Taking initiative and guiding each other toward success. I - Innovation: Embracing creativity and new ideas to stay ahead. T - Teamwork: Collaborating with empathy to achieve common goals. E - Excellence: Striving for the highest quality in everything we do. We seek team members who embody these values and are committed to contributing to our mission. Particle41 welcomes individuals from all backgrounds who are committed to our mission and values. We provide equal employment opportunities to all employees and applicants, ensuring that hiring and employment decisions are based on merit and qualifications without discrimination based on race, color, religion, caste, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, or international laws. This policy applies to all aspects of employment and hiring. We appreciate your interest and encourage applicants from these regions to apply.

Manage &execute IT service delivery based on ITIL processes Handle incidents, service requests, &change management efficiently Maintain SLA compliance and escalate unresolved issues timely Collaborate with L1/L2 teams for troubleshooting, resolution Required Candidate profile Prepare reports and dashboards on incident trends and performance metrics Support continual service improvement initiatives Conduct root cause analysis and problem management Perks and benefits Perks and Benefits

Role & responsibilities Develop & Execute Digital Strategy - Assess existing business processes and identify opportunities for automation and digitalization .Create a roadmap for digital transformation aligned with business goals. Process Optimization & Automation - Evaluate, recommend, and implement software solutions (ERP, CRM, automation tools, etc.). Ensure seamless integration of new technologies with existing systems Data Management and Analytics - Leverage data analytics to support business decision-making. Set up dashboards and reporting tools for real-time insights Cross-Functional Collaboration - Work with sales, marketing, operations, and finance teams to understand their challenges and implement solutions. Train employees on new digital tools and processes Vendor & Stakeholder Management - Manage relationships with tech vendors, software providers, and consultants. Ensure timely and cost-effective implementation of digital initiatives Budgeting and Resource allocation - Preparation and management of IT budget. Ensuring effective allocation of IT resources for optimum utilization of ROI. Preferred candidate profile Experience in the agriculture/seed industry (preferred but not mandatory). Understanding of sales & operations planning (S&OP). Exposure to marketing automation & analytics tools. Perks and benefits

JD: Generative AI & AIOps Consultant About the role: We are seeking a highly experienced and motivated Generative AI & AIOps Consultant to be part of Tech Mahindras fastest growing AI delivery unit. This role will be pivotal in driving the delivery for our customers on Generative AI and AIOps solutions, leveraging the power of Generative AI and Agentic AI to deliver desired benefits of cost, agility and productivity in IT operations, and providing expert guidance to our clients. The ideal candidate will possess a strong understanding and prior experience on solutioning and consulting on Generative AI use cases and applications in IT operations and in business operations. The role also requires a strong understanding of IT Service Management processes, IT Operations Management and AIOps principles, coupled with hands-on experience in developing and implementing Generative AI solutions. This role will initially focus on due diligence, use case mining, and strategic consulting, requiring excellent communication, analytical, and problem-solving skills. Responsibilities: Consulting & Advisory: • Act as a trusted advisor to clients on AIOps and Generative AI strategies. • Present findings, recommendations, and solutions to clients in a clear and concise manner. • Develop and deliver training programs on Generative AI and AIOps concepts and technologies. • Stay up-to-date on the latest trends and advancements in AIOps and Generative AI. Collaboration & Communication: • Work closely with cross-functional teams, including data scientists, engineers, and business stakeholders. • Communicate effectively with clients and internal teams to ensure alignment and transparency. • Document all work, including code, configurations, and reports. Due Diligence & Assessment • Conduct thorough assessments of client environments, including cloud infrastructure, applications, networks, data, and processes, to identify opportunities for AIOps and Generative AI use cases. • Analyze existing service and operations management processes, practices and SOP’s to identify pain points, inefficiencies, and areas for improvement. • Evaluate the maturity of client's data infrastructure and readiness for AI-driven solutions and create an AI-IS state of maturity. • Develop comprehensive reports outlining findings, recommendations, and potential ROI for AIOps and Generative AI initiatives and create a TO-BE state of maturity. • Collaborate with stakeholders across IT operations, development, and business teams to identify and document high-value AIOps and Generative AI use cases. • Prioritize use cases based on business impact, technical feasibility, and alignment with strategic objectives. • Develop detailed use case specifications, including data requirements, algorithms, and expected outcomes. Generative AI Solution Design & Development • Design and develop Generative AI and AIOps use cases, such as incident analysis, root cause analysis, log analysis, anomaly detection, and automated remediation. • Leverage pre-trained models and fine-tune them for specific client needs. • Develop custom Generative AI models using frameworks like TensorFlow, PyTorch, or similar. • Integrate Generative AI solutions with existing ITSM and ITOM platforms. AIOps Implementation & Optimization • Provide expert guidance on the implementation of AIOps platforms and tools. • Configure and customize AIOps solutions to meet specific client requirements. • Develop and implement automation workflows to streamline IT operations processes. • Monitor and optimize AIOps solutions to ensure optimal performance and accuracy. Qualifications Experience: Minimum of 10 years of experience spanning across traditional AI, Generative AI, IT operations and AIOps. Generative AI Expertise • Proven experience in developing and implementing Generative AI solutions using frameworks like TensorFlow, PyTorch, or similar especially in IT Operations and services. • Deep understanding of Generative AI models, including Large Language Models (LLMs), transformers, and other relevant architectures. • Experience in fine-tuning pre-trained models for specific use cases. • Experience with prompt engineering and techniques for controlling Generative AI outputs. AIOps Expertise • Strong understanding of AIOps principles, methodologies, and tools. • Experience with AIOps platforms such as Dynatrace, New Relic, Splunk, Moogsoft, or similar. • Experience in implementing AIOps solutions for incident management, problem management, change management, and other IT operations processes. ITSM & ITOM Proficiency • Deep understanding of ITSM frameworks such as ITIL. • Experience with ITSM platforms such as ServiceNow, BMC Remedy, or similar. • Strong knowledge of ITOM concepts, including monitoring, alerting, and automation. Technical Skills • Proficiency in Python and scripting languages • Experience with cloud platforms such as AWS, Azure, or GCP. • Strong understanding and experience working on containerized environments like Dockers or Kubernetes. • Experience in building AI applications and models including traditional AI models for anomaly detection, clustering or classification, timeseries, regression or logistics regression forecasting models

Responsibilities: Providing 2nd level technical support to customers and partners Interacting with Engineering, Operations, and cross-functional management regularly on high profile technical issues while providing feedback and leadership to our product support team Reproducing customer issues, file bug reports and coordinate the delivery of fixes. Analysing and collecting customer data: log files, Java stack traces, thread dumps, Authoring knowledge base articles and driving internal knowledge sharing Working off routine hours on occasion Should be ready to work in a 24*5 shift environment. Must-Have: Hands-on experience with Java or Python. Good understanding of Relational Databases Hands-on experience in writing SQL queries Good understanding of JSON and web services-based APIs. Hands-on experience with log analysis tools such as Kibana. Ability to understand our business applications quickly. 4+ years in Level 2 support in a SaaS company.

Experience: Minimum 2+ Years Location: Pune Job Summary: The Enterprise Helpdesk Technician will be responsible for providing support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, managing user accounts, and ensuring the smooth operation of IT systems. Primary Roles and Responsibilities: Provide first-level technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Manage user accounts, permissions, and access rights. Install, configure, and maintain computer systems and applications. Document and track support requests and resolutions using a ticketing system. Collaborate with other IT team members to resolve complex issues. Assist in the development and implementation of IT policies and procedures. Conduct training sessions for end-users on various software and hardware topics. Stay updated with the latest technology trends and advancements. Qualifications: Bachelors degree in information technology, Computer Science, or a related field Proven prior experience in a helpdesk or technical support role Strong knowledge of Windows and Mac operating systems Familiarity with network protocols, hardware, and software troubleshooting Strong knowledge and experience working with Service Now Familiarly with NICE ACD software Excellent problem-solving and communication skills Ability to work independently and as part of a team Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provide services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. ",

Job Description POSITION TITLE (ENGLISH): Product Support Specialist REPORTING TO: Manager REPORTING LOCATION: Bangalore, India WORKING LOCATION: Bangalore, India NUMBER OF FTEs UNDER RESPONSIBILITY: Job description: Very good communication and interpersonal relation skills in an international environment, Ability to adapt and work with either technical or business people At ease with distant communications leveraging a wide array of technologies (shared code, documents and forums, phone, chat, e-mail). Up to 2 years work experience in an Enterprise application support environment would be a plus. Exposure working in IIS hosted web application is preferred. Good understanding of Windows Server & MS SQL Server concepts is required. Extensive technical understanding that spans multiple platforms and application level expertise of a portfolio of applications with broad knowledge of the business strategic priorities, in order to resolve complex problems. Demonstrated development or technical application support skill sets with detailed technical experience with industry standard tools and technologies like ASP .Net / C# / SQL / IIS /Message Queues/ Restful services Understanding of ITIL, SDLC and Product Lifecycle methodologies is a definite plus. Good understanding of any IT Service Management tool to log, monitor, and document the incidents/tickets. Log tickets based on end user requests to resolve queries within SLA. Perform initial investigations to identify origins of issues. Coordinate with IT Operations, Development teams based on the reported issues to coordinate their resolution within SLA. Create and maintain open tickets for follow-up, report ticket status to users on the basis specified in the SLA. Build, maintain and communicate weekly & Monthly statistics to management. Participate in outage bridges to ensure timely resolution of service impacting problems and accurate communications to stakeholders. A chance to become part of a highly motivated international team of professionals. QUALIFICATIONS AND EXPERIENCE REQUIRED: Experience between 2 years to 4 years. Hands on experience in providing functional level of support and troubleshooting of .Net based web applications is an added advantage. Experience working with customers from European region would be a plus. Qualifications BE/MCA or any other equivalent degree with required experience.

Job Responsibilities: Hardware Maintenance: Install, configure, and maintain Desktops and laptops, including upgrades and replacements. Troubleshoot hardware problems and coordinate repairs with vendors when necessary Manage and lead onboarding and IT training for new hires, as well as offboarding for retrieving equipment Track and manage inventory of IT assets (laptops, peripherals etc.) Accountability for site IT Operations and Maintenance (e.g. workstation setups, upkeep of conference rooms, managing ticket queue, network check, etc.) Desktop Support: Provide onsite and remote support for all IT-related issues through ticketing system, walk-ups, or remote desktop tools, to diagnose and resolve hardware and software issues Handle support for user issues related to Desktop and laptops (Windows and macOS) Network Connectivity: Assist users in connecting to the network, troubleshooting network issues, and configuring VPN and Wi-Fi connections Basic Knowledge of Active Directory user creation, Groups and OUs Desired Skills: 4+ years of experience in providing complete hardware support - assembling of PCs, hardware troubleshooting etc. Conduct remote troubleshooting of computer problems Maintenance of PC Desktop Systems Track and manage inventory of IT assets (laptops, peripherals etc.) Installation of PC s, Network printers over the Local Area Network Installation and Configuration of Office365 client software s Training for new hires, as well as offboarding for retrieving equipment Resolve Day to Day Desktop Calls Provide technical support to users, and maintaining workstation

We are seeking a dynamic Workday Integration Specialist with strong Workday functional knowledge to join our People Tech team. This role bridges the gap between business and technology, combining Workday integration expertise with hands-on configuration and functional support across key HR modules. The ideal candidate will contribute to both the strategic and operational aspects of our HR technology landscape, helping implement seamless integrations, manage Workday configuration, and support application lifecycle needs in collaboration with global HRIS, infrastructure, and IT operations teams. Key Responsibilities: Integration & Configuration Troubleshoot and maintain Workday integrations using EIB, PECI/PICOF, Workday Studio and ensure successful execution of scheduled and event-driven integrations. Troubleshoot functional issues reported on Workday modules including HCM, Time & Absence, Payroll, Compensation, and Talent. Manage the integration lifecycle in accordance with SDLC standards and best practices. Functional & Business Support Collaborate with HR and business stakeholders to deliver training, user support, and documentation for business users. Partner with Cyber-security to ensure security compliance as per industry standards. Engage with stakeholders and configuration item (CI) owners to ensure CMDB accuracy and compliance. Reporting & Analysis IT Operations & Governance Governance, Risk & Compliance Troubleshoot custom and advanced Workday reports using RaaS, calculated fields. Interpret complex data into actionable business insights and management-level reporting. Monitor system health and proactively identify anomalies or inefficiencies. Partner with infrastructure and development teams on patching, vulnerability remediation, and operational compliance. Support IAM and data privacy policies across Workday and related systems. Participate in internal audits and ensure adherence to ITIL processes (Incident, Change, Problem Management). Complete application risk assessments and support security/privacy documentation. Coordinate with vendors and Operational Resiliency teams for disaster recovery (DR) planning and service impact assessments. Execute tasks as per IAM procedures including user access reviews and entitlements management. Manage patching and remediation plans in collaboration with infrastructure and security teams. Report and manage non-compliance situations; support audit issue resolution and tracking. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualification 5+ years of relevant work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work

Your tasks Rollouts and implementations for Production and Quality applications and infrastructure. Work in partnership with business leaders, vendors and other IT areas to provision and run operational services for all Production and Quality systems and platforms within the region. This includes Shopfloor Monitoring & Management, Process Execution Control, Manufacturing Execution Systems Platforms, Production Logistics, Traceability, Mistake-Proofing, and Virtual Process Engineering. Overall responsibility for successful daily support of Production IT services in all production locations worldwide Enable and actively contribute to the I4.0 strategy for production Establish effective and efficient processes to deliver IT Production services to the business requirements including the interconnection of other Function Centers that supply Production systems via ERP. Drives IT-enabled innovation and continuous improvement in area of responsibility Support compliance in area of responsibility, especially concerning software license management Drives and support projects and small orders improvements according with the business and customers requirements, following the IT standards and process defined Your profile Bachelors degree in electronics, computer science or engineering 7-8 Years of experience Operational excellence, critical thinking, communication, and research skills In depth business understanding - IT operations in a factory environment Windows servers and network configuration and troubleshooting Scripting experience with Python or other languages SCADA, MES and IT Manufacturing Solid Knowledge (Minimum of 3 years). Availability to support On Call rotation

Role : Assistant Manager - IT Ops Experience : 7 -10 Years ( Relevant ) Salary : 12 LPA upto Location : Chennai Notice Period : 30 Days Max ( Immediate Joiners Preferred ) 1. IT Infrastructure and Operations Management Oversee the maintenance, optimization, and scaling of IT infrastructure, including servers, networks, storage, and data centers, ensuring high availability, scalability, and reliability. Implement IT operational best practices and continuous improvements to reduce downtime and optimize performance. Introduce cloud-based infrastructure solutions (AWS, Azure, GCP) for cost efficiency and scalability. Ensure timely maintenance, patching, and upgrades for all infrastructure components to avoid obsolescence. 2. Cybersecurity and Compliance Implement and monitor enterprise-level cybersecurity solutions, including AV/EDR, DLP, Data Classification, Encryption, MDM, and AAA frameworks, to protect critical systems and sensitive data. Conduct regular security assessments, audits (VA & PT, ISMS, ITGC, BPG), and risk mitigation activities. Ensure compliance with global and local IT standards (ISO 27001, GDPR,DPDPA, SOC 2 etc.) and regulatory requirements. Develop and enforce robust IT governance policies to address data security, access control, and incident management. 3. Digital Transformation and Automation Lead digital transformation projects, introducing advanced tools and platforms that enhance collaboration, productivity, and operational agility. Streamline IT processes by implementing automation frameworks for incident resolution, service requests, and change management. 4. Budget and Vendor Management Manage an annual IT budget, ensuring cost optimization while meeting business requirements. Evaluate, negotiate, and oversee vendor relationships, contracts, and service-level agreements to ensure value for investment. Identify opportunities for cost reduction through effective vendor management, licensing optimization, and process improvements 5. Business Continuity and Disaster Recovery Design, implement, and test Disaster recovery and Business continuity plans to minimize data loss and downtime. Establish robust backup strategies with automated failover mechanisms to ensure business continuity during disruptions. Conduct periodic disaster recovery drills to evaluate response effectiveness and train staff. 6. End-User Support and IT Service Delivery Enhance IT support services by implementing ticketing tools in house HRMS tool and adopting ITIL best practices. Improve incident resolution processes, reducing response times and enhancing user satisfaction. Implement self-service IT tools and knowledge bases to empower end users and reduce IT workload. Analyze IT service delivery metrics to identify areas of improvement and drive operational excellence. 7. Team Development and Leadership Build a culture of accountability, collaboration, and innovation within the IT department. Conduct skill-gap analysis and implement training programs to ensure the team stays updated with the latest technologies. 8. Innovation and Emerging Technology Adoption Research and integrate emerging technologies into the organization to gain a competitive edge. Drive POC initiatives to evaluate new tools and solutions that align with business objectives. Key Skills: IT Infrastructure Management Cybersecurity and Risk Management Budget and Cost Optimization Vendor and SLA Management Cloud Solutions and Digital Transformation Disaster Recovery and Business Continuity IT Governance and Compliance Team Leadership and Development Strong Problem-Solving and Decision-Making Handling all IT Infrastructure products.

Company Overview: Schneider Electric is a global leader in energy management and automation, committed to providing innovative solutions that ensure Life Is On everywhere, for everyone, and at every moment. We are expanding our team in Gurugram and looking for a Senior Engineer Devops to enhance our cloud capabilities and drive the integration of digital technologies in our operations. Job Description: We are seeking a highly skilled and experienced Senior Design Engineer DevOps to lead the design, implementation, and optimization of our cloud infrastructure and CI/CD pipelines. The ideal candidate will have deep expertise in Microsoft Azure and working knowledge of AWS , with a strong background in infrastructure as code, automation, and cloud-first architecture. It will collaborate with cross-functional teams to deliver seamless integration and operation of our systems and services. Key Responsibilities: Technical: Azure Cloud Infrastructure: Design, implement, and maintain Azure-based infrastructure, leveraging services like Azure Kubernetes Service (AKS), Azure Functions, Virtual Machines, and App Services. AWS Support: good understanding of AWS environment, to provide support in AWS to Azure migration. CI/CD Pipelines: Develop and manage continuous integration and delivery pipelines using Azure DevOps and GitHub Actions. Infrastructure as Code (IaC): Automate provisioning and configuration using tools like Terraform, Azure Resource Manager (ARM) templates, or Bicep. Monitoring & Observability: Implement robust monitoring and logging solutions with Azure Monitor, Application Insights, and integrate with tools like Prometheus or Grafana. Security & Compliance: Enforce best practices in cloud security, implement Azure Security Center recommendations, and manage compliance standards (e.g., SOC 2, GDPR). Apply working knowledge of security concepts including VPN, firewall, and IPtables in daily tasks. Automation : Automate workflows, infrastructure scaling, and backups using different Automation and scripting tools. Collaboration: Work closely with developers, QA teams, and IT operations to streamline processes and improve deployment reliability. Troubleshooting: Investigate and resolve issues related to infrastructure, performance, and application integration. Documentation: Maintain detailed documentation for Azure and AWS configurations, workflows, and processes. Requirements: 5+ years of experience in DevOps, with 1+ years of experience in handling secops In-depth knowledge of Azure services like AKS, Azure Functions, Azure DevOps, Azure AD, and Networking. Experience with core AWS services such as EC2, S3, RDS, and Lambda and with different open source tools Proficiency in Docker and Kubernetes. Hands-on experience with Terraform, ARM templates, or Bicep for Azure. Programming/Scripting: Strong skills in scripting with PowerShell, Python, or Bash. Expertise in Azure DevOps, GitHub Actions, or Jenkins. Familiarity with Azure Monitor, Log Analytics, Application Insights, and tools like Grafana or ELK. Strong knowledge of Azure Security Center, Key Vault, and IAM. Proficiency in Git and Git-based workflows. Good to have: Experience with Kafka for message streaming. Familiarity with Druid for data-intensive applications. Knowledge of Apache Airflow for workflow management. Experience in managing cloud infra on Azure/AWS for a large customer. Experience in migrating the cloud environments from one vendor to another (AWS to Azure or vice versa) or across regions within a single vendor. Soft Skills: Stay updated on the latest Azure and AWS developments, recommending new technologies and practices to improve operations. Excellent problem-solving abilities and strong communication skills. Advanced verbal and written communication skills including the ability to explain and present technical concepts to a diverse set of audiences. Good judgment, time management, and decision-making skills Strong teamwork and interpersonal skills; ability to communicate and thrive in a cross-functional environment. Willingness to work outside documented job description. Has a whatever is needed attitude. Preferred Qualifications: Bachelor s or master s degree in computer science, Information Technology, or related field.

Back Who Are We At BCE Global Tech, immerse yourself in exciting projects that are shaping the future of both consumer and enterprise telecommunications This involves building innovative mobile apps to enhance user experiences and enable seamless connectivity on-the-go Thrive in diverse roles like Full Stack Developer, Backend Developer, UI/UX Designer, DevOps Engineer, Cloud Engineer, Data Science Engineer, and Scrum Master; at a workplace that encourages you to freely share your bold and different ideas If you are passionate about technology and eager to make a difference, we want to hear from you! Apply now to join our dynamic team in Bengaluru As a Senior IT Specialist, you will play a crucial role in supporting the Organization's Corporate store retail IT program Your expertise in IT operations, security, and project management will contribute to the success of our retail technology initiatives Key Responsibilities Serve as prime resource for Organization's Corporate store retail IT program Collaborate with IT security prime to ensure security initiatives are actioned and remediated Assist in developing and maintaining IT plans and standards, including monthly currency plan, Operating System Image Creation, Intune / Autopilot plan, and Windows OS and 3rd party patching Troubleshoot incidents related to hardware/software as required Maintain the IT POS lab and ensure hardware and software standards are met Represent IT in meetings related to store build and new technology Test new hardware and software as required Manage small projects, including MS monthly patch testing, reporting, and mitigation, and developing patching plans for 3rd party and other app patching Technology Skills Microsoft ProductsIntune, Autopilot, Windows OS IT Service ManagementITIL Foundation Operating SystemWindows 10, Windows Server HardwarePC, Laptop, Mobile Devices SoftwareMicrosoft Office, Antivirus software NetworkingLAN, WAN, Wi-Fi SecurityPatch management, Vulnerability management Project ManagementAgile, Waterfall Required Qualifications To Be Successful In This Role Bachelor's degree in Computer Science, Information Technology, or related field Total 3+ years of experience in IT operations, technical support, or related field Strong problem-solving skills and ability to troubleshoot complex technical issues Familiarity with IT service management best practices and Microsoft products Excellent communication and collaboration skills Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience3-6 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment