978 It Operations Jobs - Page 3

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose: The Head of IT Infrastructure is a strategic leadership role responsible for overseeing the design, implementation, and management of the bank s IT infrastructure, including data centres, cloud services, network systems, branch IT infrastructure, and Information Security Risk Management. The role ensures high availability, scalability, security, and efficiency of IT systems across 500+ branches in India while aligning with global IT standards and regulatory requirements. Key Responsibilities: IT Infrastructure Strategy & Leadership - Define and execute the IT infrastructure roadmap in alignment with business objectives and digital transformation initiatives. - Lead a large team of IT professionals across infrastructure, security, and operations. - Ensure cost-effective, scalable, and high-performance IT infrastructure solutions. Data Center & Cloud Management - Oversee the design, implementation, and management of on-premise data centers, hybrid cloud, and multi-cloud strategies. - Ensure 24/7 availability, disaster recovery, and business continuity planning. - Optimize data center operations for efficiency, security, and compliance (RBI, SEBI, ISO 27001, etc.). - To oversee multiple projects and manage Pivot Cloud, comprising over 1200 servers and a team of 100 members, including contractors and direct employees Branch IT Infrastructure - Manage the deployment, maintenance, and support of IT infrastructure across 500+ branches. - Ensure seamless connectivity, network security, and digital banking capabilities at branch locations. - Drive automation and standardization of branch IT systems for operational efficiency. Information Security & Risk Management - Strengthen cybersecurity posture by implementing robust security frameworks (NIST, CIS, RBI guidelines). - Oversee vulnerability assessments, penetration testing, and security audits. - Ensure compliance with regulatory requirements (RBI, DPDPA, IT Act, etc.) and mitigate IT risks. Network & Enterprise Systems - Manage enterprise-wide network architecture (SD-WAN, MPLS, VPN, Zero Trust) and IT operations. - Lead infrastructure modernization initiatives (software-defined infrastructure, automation, AIOps). - Partner with vendors, regulators, and internal stakeholders for seamless IT service delivery. Budget & Vendor Management - Develop and manage the IT infrastructure budget, ensuring cost optimization. - Evaluate and manage third-party vendors, cloud providers, and outsourcing partners. Requirements Education: Bachelor s or master s degree in computer science, IT, or related field. Certifications like CISM, CISSP, ITIL, TOGAF, or cloud certifications (AWS/Azure/GCP) are preferred. Experience: 20+ years in IT infrastructure leadership, with at least 8-10 years in banking/financial services. Technical Expertise: - Strong knowledge of data center operations, cloud technologies, and network security. - Experience in managing large-scale IT infrastructure for distributed branch networks. - In-depth understanding of RBI cybersecurity guidelines and financial sector compliance. - Leadership Skills: Proven ability to lead large teams, influence stakeholders, and drive digital transformation. Key Competencies: - Strategic thinking & innovation - Risk management & regulatory compliance - Vendor & stakeholder management - Strong decision-making & problem-solving skills - Excellent communication & leadership

Role Summary: We are looking for an experienced and strategic IT Lead to head the planning, implementation, and maintenance of enterprise IT systems across our manufacturing units. The role demands strong leadership in IT infrastructure, cybersecurity, ERP, and operational technologies (OT), while ensuring compliance with defense-specific data and process standards. Key Responsibilities: IT Strategy & Governance Define and implement the companys IT roadmap aligned with business and manufacturing strategies. Establish IT policies, governance models, cybersecurity protocols, and disaster recovery plans. Lead the digital transformation of operations, including Industry 4.0 initiatives. Infrastructure & Operations Oversee IT infrastructure including servers, networks, storage, cloud systems, and industrial control networks. Ensure 24/7 availability and resilience of enterprise systems supporting manufacturing and business operations. Manage relationships with external vendors, system integrators, and OEMs. ERP & Business Systems Lead implementation and customization of ERP systems (e.g., SAP, Oracle, Infor) for manufacturing, supply chain, procurement, and finance. Integrate MES (Manufacturing Execution Systems), PLM (Product Lifecycle Management), and SCM tools for real-time operations monitoring. Support cross-functional teams with BI/analytics dashboards and tools. Cybersecurity & Compliance Implement cybersecurity measures in compliance with defense-grade standards (e.g., ISO/IEC 27001, NIST, CERT-IN, ITAR, etc.). Ensure data integrity and security across classified/unclassified networks. Conduct regular audits, penetration testing, and risk assessments. Team & Project Leadership Lead an internal IT team and coordinate with external consultants and implementation partners. Drive IT projects such as factory automation, secure data exchange, and IoT integrations. Foster a culture of service excellence, agility, and innovation. Required Qualifications: Bachelor's or Master’s degree in Information Technology, Computer Science, or related field. 10–18 years of IT experience in manufacturing, defense, aerospace, or related domains. Strong knowledge of enterprise IT architecture, manufacturing IT systems, and cyber-physical infrastructure. Hands-on experience with ERP/MES/SCADA systems and cybersecurity tools. Familiarity with regulatory and export control requirements (e.g., DAP 2020, ITAR, DFARS, etc.) Preferred Qualifications: Certifications: PMP, ITIL, ISO 27001 Lead Implementer, CISSP, or equivalent. Experience in highly secure environments such as DRDO, ISRO, HAL, or defense PSUs. Experience implementing Industry 4.0 technologies (IoT, Digital Twin, AI/ML in manufacturing). Exposure to CAD/CAM/PLM integrations with ERP and MES systems. Key Skills: Strategic IT Planning & Budgeting Network & Cybersecurity Architecture ERP/MES Implementation Cloud & On-Premise IT Management Vendor & Project Management Cross-Functional Collaboration

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details JOB DESCRIPTION Design, Develop and manage databases within Azure SQL Proficient in SQL query development, query optimization, and application integration. Consult with the business to determine logical design for new business solutions according to existing data architecture Perform code reviews, analyze execution plans, and re-factor inefficient code Follows data standards, resolves data issues, completes unit testing and completes system documentation for ETL processes Collaborate with business analysts, source system experts, and other team members to determine data extraction and transformation requirements Collaborate with IT operations and testing organizations to ensure timely releases of projects and database environments are sustainable Collaborate with IT operations for support in problem resolution and root cause analysis. Support IT staff and business users in the development, usage and troubleshooting of database-driven applications Participate in special projects as needed and performs other duties as assigned. Provides on-call assistance as needed Ensure development follows the ABSG SDLC process Familiar with AGILE development release train . SKILLS ADF with exposure to SSIS to ADF Migration Azure SQL / microservices Azure Pipelines Azure Databricks SQL Server, SSIS, T-SQL, Stored Procedures Exposure to Scripting/programming Languages (e.g. C#,Python) TOP TECH. SKILLS Azure SQL, T-SQL, ADF, Databricks EXPERIENCE LEVEL 8-10 Years EDUCATIONAL REQUIREMENTS Bachelor s degree in computer science, Information Technology or any other related discipline What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

We are looking for an Application Analyst with strong experience in application support, incident management, and vendor coordination. Key Responsibilities: Manage business applications ensuring uninterrupted services Handle incident, problem, and change management (SIT, UAT & Production movement) Coordinate with vendors for issue resolution and SLA adherence Prepare technical documentation and manage audits/compliance Work on Oracle/SQL databases, LOS/LMS systems , and support new IT projects Key Skills Required: 3+ years experience in application support/IT operations (financial services preferred) Hands-on experience in Oracle, SQL or other databases Exposure to cloud computing is a plus Strong problem-solving and stakeholder management skills Location: Kengeri Education: Graduate in IT / Computer Science 8383087401

As an experienced professional looking for a rewarding career opportunity, you have the chance to join HSBC's Country Internal Audit team. In this role, you will primarily focus on IT audits related to business applications, software development, and technical infrastructure. It is crucial that all audits are conducted in accordance with internal requirements and timelines to ensure the integrity of the audit process. Your responsibilities will include actively participating in annual audit planning, risk assessment, and continuous monitoring exercises. You will be expected to deliver high-quality work within specified timeframes, standards, methodology, budget, and best practices. Furthermore, you will analyze key drivers of change within your area of coverage and evaluate their potential impact on audits. Drawing on your expertise, you will verify the accuracy of audit results and prepare comprehensive audit findings that highlight key issues, risks, root causes, and action plans. Your ability to produce well-crafted audit reports for senior management review is essential. Effective communication and the maintenance of positive relationships with stakeholders, team members, and audit management are integral aspects of this role. As a proactive team player, you will collaborate with colleagues to achieve common objectives and leverage industry insights, knowledge, and current developments to identify areas of concern. The ideal candidate will hold a University degree or equivalent qualification and possess 6-8 years of experience in IT Auditing, IT security, software development, business analysis, quality assurance, internal control/operational risk, or IT operations within the Banking or Financial Services sector. Candidates with professional certifications such as CISA, CISSP, CISM, CGEIT, ITIL, ACA, or PMP are preferred. Strong written and verbal communication skills, along with analytical, problem-solving, and interpersonal abilities, are essential for success in this role. HSBC is dedicated to fostering a culture where every employee is valued, respected, and encouraged to share their opinions. The company prides itself on offering a workplace that promotes continuous professional development, flexible working arrangements, and opportunities for growth within an inclusive and diverse environment. Please note that any personal data provided during the application process will be handled in accordance with HSBC's Privacy Statement, which can be accessed on the company's website. Issued by The Hongkong and Shanghai Banking Corporation Limited, India.,

Do you want to help solve the world's most pressing challenges such as feeding the world's growing population and slowing climate change AGCO is looking for individuals to join them in making a difference. Currently, AGCO is seeking a Senior Manager, AI & Data Systems Architecture to lead the design, creation, and evolution of system architectures for AI, analytics, and data systems within the organization. As the Senior Manager, AI & Data Systems Architecture, you will collaborate with cross-functional teams, including data engineers, data scientists, and other IT professionals to create architectures that support cutting-edge AI and data initiatives. Your responsibilities will include leading the end-to-end architecture for AI and data systems, designing and implementing data infrastructure and AI platforms, championing cloud adoption strategies, and driving the continuous improvement and evolution of data and AI architectures to meet emerging business needs and industry trends. To qualify for this role, you should have a minimum of 10 years of experience in data architecture, AI systems, or cloud infrastructure, with at least 3-5 years in a leadership role. You should also possess deep hands-on experience with cloud platforms like AWS, Google Cloud Platform (GCP), and Databricks, as well as familiarity with CRM systems like Salesforce and AI systems within those solutions. Additionally, you should have expertise in data architecture, including data lakes, data warehouses, real-time data streaming, and batch processing frameworks. The ideal candidate will have strong leadership and communication skills, with the ability to drive architecture initiatives in a collaborative and fast-paced environment. A Bachelor's degree in Computer Science, Data Science, or a related field is required, while a Master's degree or relevant certifications such as AWS Certified Solutions Architect are preferred. AGCO offers a positive workplace culture that values inclusion and diversity, providing benefits such as health care and wellness plans, flexible work options, and opportunities for personal development and growth. If you are passionate about leveraging innovative technologies to make a positive impact and contribute to the future of agriculture, apply now to join AGCO in their mission.,

The role available is for a full-time on-site position as a BFSI Cloud and Infrastructure Solutions and Services Sales professional in Mumbai. Your responsibilities will include promoting and selling cloud and infrastructure solutions specifically within the BFSI sector. This will involve tasks such as identifying sales leads, building client relationships, creating presentations, and negotiating contracts. Collaboration with internal teams will be essential to ensure client satisfaction and smooth project delivery. To excel in this role, you should possess strong infrastructure and IT operations skills, along with proficiency in troubleshooting and network security. Previous experience in networking and IT operations is required. Effective communication and client relationship management skills are crucial, as is the ability to work independently and oversee sales processes. Familiarity with cloud solutions and services will be advantageous. Ideally, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field. Prior experience in the BFSI sector would be a valuable asset. If you are seeking a challenging role that allows you to leverage your technical expertise and sales acumen within the BFSI sector, this opportunity at Persistent Systems could be an ideal fit for you. Join our dynamic team of over 24,500 professionals across 19 countries and contribute to our values-led, people-first culture focused on personal and professional growth, diversity, and innovation.,

As a Compliance Analyst based in Bangalore, your primary responsibility will be to conduct quality reviews of control evidence and other testing documentation of your peers. You will continually assess the need for enhancements to the monitoring program and collaborate with internal and external audit teams to align efforts effectively. It will be crucial for you to evaluate the effectiveness of controls in place to mitigate identified risks, review evidence meticulously, document testing results in a comprehensive and organized manner, offer recommendations to correct deficiencies, and suggest ideas for process improvements. Additionally, you will be expected to maintain a strong working knowledge of compliance regulatory requirements relevant to the areas under review. Collaboration with various teams such as External and Internal Audit, Legal, and Compliance will be essential to ensure compliance with Gannett cyber policies and ITGC security protocols. Keeping abreast of regulatory requirements, IT systems, and IT protocols will be vital, along with identifying automation opportunities to streamline processes efficiently. To excel in this role, you should possess a Bachelor's degree in information technology, computer science, or a related field, along with a minimum of 3-5 years of experience in a related field. Your understanding of IT General Controls, Application Controls, IT Infrastructure, programs, networks, and databases will be a key asset. Demonstrated knowledge of IT control processes, particularly information security, access controls, and IT operations, is required. Experience with regulatory frameworks like SOX, PCI, HIPAA, financial systems, controls, and automation tools will be beneficial. Proficiency in technical control testing is essential for success in this position. Preferred qualifications include experience with the COBIT Framework, current professional certifications such as CISA, CISM, CRISC, and previous experience in a Big 4 audit firm. If you possess a Bachelor's degree and have between 4 to 8 years of relevant experience, this role as a Compliance Analyst could be an exciting opportunity for you.,

You will be responsible for executing and supporting the enterprise IT Disaster Recovery and I/S Crisis process, ensuring that Enterprise Critical I/S services and work processes can be resumed with agreed-upon service and resumption levels. You will lead in Disaster Recovery requirements gathering, recommend recovery strategies and options, and facilitate the implementation of recovery solutions. Additionally, you will support the delivery of Disaster Recovery Testing, Scope, Planning, communications, and test facilitation. Your role will involve developing and implementing a business recovery plan and procedure. You will review, revise, and expand existing plans and protocols, as well as maintain and implement the Enterprise Disaster Recovery Plans, risk assessments, and application and technical strategies in collaboration with other teams. You will conduct risk assessments for various departments and functions, analyzing potential business impact of unpredictable interruptions such as natural disasters, security breaches, legal claims, and market disruptions. Furthermore, you will drive the alignment of IT organization priorities and plans with key business objectives. You will identify, troubleshoot, and implement recovery operations and methods to enable the company to function at limited or partial capacity in case of infrastructure damage or destruction. It will be part of your responsibilities to create and facilitate practice drills for plan execution and develop and track program metrics to demonstrate activities and progress. In addition, you will review, configure, and maintain business continuity and crisis management tools. You will coordinate with health, safety, and security staff, as well as local, state, and federal agencies, to align the organization's emergency management plan with established best practices and community standards. You will support the event of a business disruption to manage response coordination and communications while ensuring compliance with all policies and standards. Other duties may be assigned to you as needed.,

As an Operations Manager at Base8, you will play a crucial role in overseeing and optimizing IT operations for the United States. Your responsibilities will include leading cross-functional teams, streamlining workflows, and ensuring the delivery of high-quality IT services that align with business objectives. The ideal candidate will have a strong background in IT infrastructure, HR Management, Vendor Management, Team Management, systems management, and operational leadership. You will be required to drive continuous improvement, ensure compliance, and support organizational growth. Your key responsibilities will include developing and implementing operational strategies aligned with the company's goals, monitoring KPIs and performance metrics, driving continuous improvement through process optimization and automation, and overseeing IT teams, including system administrators, support engineers, DevOps, or project managers. Additionally, you will be responsible for allocating resources efficiently, fostering a culture of collaboration, performance, and accountability, and collaborating with project managers to ensure projects are delivered on time, within scope and budget. Budgeting and cost control will be an essential part of your role, including preparing and managing operational budgets, monitoring expenses, identifying opportunities for cost reduction, and negotiating with vendors and service providers. You will also be responsible for evaluating and streamlining IT processes, ensuring compliance with relevant laws and internal policies, conducting audits and risk assessments, managing relationships with third-party IT service providers, software vendors, and consultants, and supporting infrastructure management. Your role will also involve collaborating on IT upgrades, migrations, and incident response planning, overseeing asset management and procurement, reporting performance metrics and operational health to senior leadership, presenting operational updates, plans, and roadmaps, communicating effectively across teams and departments, conducting market research on compensation trends, labor laws, and hiring strategies, and providing data-driven insights to optimize workforce planning and budget forecasting. To be successful in this role, you must have a Bachelor's degree in computer science, Information Technology, or a related field (master's degree preferred), along with 10+ years of experience in US operations in the IT industry, with at least 5 years in managerial or leadership roles. Strong communication and stakeholder management skills are essential, as well as strong knowledge of IT infrastructure, networking, cloud computing (AWS/Azure), and enterprise systems. Experience with ITSM tools and frameworks (e.g., ITIL), excellent problem-solving, analytical, and decision-making skills, and strong communication and interpersonal skills are also required.,

The role of Senior Technology Auditor at Booking Holdings involves planning and executing IT operational, governance, and compliance related audits at Booking.com and other Booking Holdings companies. This position is based in Bangalore COE and may require occasional travel to other Booking Holdings companies. In this role, you will be responsible for planning and executing SOX control testing across Booking Holdings companies, as well as IT operational audits covering a wide range of topics. You will coordinate with stakeholders such as Risk & Compliance, Product Development & Engineering, Central Security & Technology teams, External Auditors, and others. Additionally, you will assist in conducting risk assessments, identifying controls to mitigate risks, and documenting audit results in accordance with internal audit department and Institute of Internal Auditors (IIA) standards. Furthermore, you will support in preparing audit reports for senior management and leadership teams, provide advice on internal control, participate in enhancing control procedures for Holdings companies, and drive continuous improvement of the internal audit function. The ideal candidate for this role should have strong knowledge of various IT environments gained through at least 5 years of relevant experience in IT. They should possess an understanding of risk definitions and controls implementation in an IT environment, negotiation skills, relationship building skills, problem-solving abilities, and timely problem escalation skills. Excellent analytical, report writing, oral communication, time management, and organizational skills are essential, along with a minimum of a Bachelor's degree preferably in Technology and certifications such as CISA/CISM/CISSP or equivalent. The successful candidate should be a culture fit for the energetic and fast-paced environment at Booking Holdings, displaying a self-starter attitude, commercial awareness, results-oriented approach, data-driven decision-making skills, stakeholder management abilities, relationship-building skills, and a commitment to self-development. Being detail-oriented while grasping the bigger picture is crucial for this role. Booking Holdings values diversity and inclusivity within its team, aiming to provide an environment that fosters innovation, creativity, and collaboration. The Global Internal Audit function at Booking Holdings plays a key role in providing assurance, analysis, insights, and advice on key risks, working towards making the company stronger and more successful. GIA operates globally, partnering with brands and individuals across cultures to drive positive change and growth within the company.,

You will be responsible for monitoring the availability of operational IT applications, infrastructure, platforms, and devices, as well as automated workload processes (batch) to prevent downtime and ensure the continuity of business-critical batch processes. Your key responsibilities will include monitoring, handling, and resolving IT events/incidents, proactively monitoring the workload automation environment, fulfilling assigned ICT service requests, implementing IT changes, and investing in personal and technical development. Your main focus will be on monitoring the IT Infrastructure of Colruyt Group using tools such as OMI, BMC Control-M, Dynatrace, and Tivoli to trigger relevant actions. You will handle IT Infra events and batch events based on priority, as well as perform various operational tasks independently after gaining hands-on experience. Additionally, you will execute standard changes independently, involve relevant stakeholders in case of events arising from interventions, and ensure deliverables meet expected quality, efficiency, and effectiveness. To be successful in this role, you should have 1 to 3 years of relevant IT Operations experience, a good understanding of ITIL V4 Fundamentals, and familiarity with tools like MF OMI, BMC Control-M, Dynatrace, and Tivoli. Basic knowledge of Windows, Linux, and Mainframe operating systems, as well as networking concepts, is required. You must be flexible to work 24x7 shifts, including nights and weekends, possess excellent communication and coordination skills, and demonstrate strong analytical thinking and problem-solving abilities. Being a good team player, self-driven, committed, process-oriented, and capable of handling challenging situations are essential behavioral traits for this role. Qualifications: - B. Tech in CSE/ECE,

Job Title: Head Information Technology (IT) Location: Mysuru Organization: HCG Bharath Hospital & Institute Of Oncology Experience Required: 5–10 Years Position Overview: We are hiring a dynamic and experienced IT Head to lead our hospital’s technology function in Mysuru . The ideal candidate will oversee hospital software applications, HIS (Hospital Information System), and a team of desktop engineers. This leadership role plays a crucial part in ensuring reliable IT services that support high-quality clinical and administrative operations. Key Responsibilities: Software & Application Management Oversee all clinical and non-clinical applications including HIS, EMR, LIS, RIS, PACS, and billing systems . Ensure system integrity, upgrades, user adoption, and seamless integration with hospital workflows. Serve as the key liaison between hospital departments and HIS vendors for customization and troubleshooting. IT Infrastructure & Desktop Engineering Lead the desktop support team to ensure smooth IT operations across all departments. Manage hospital IT infrastructure including servers, firewalls, data backups, CCTV, networking, biometric devices, and system access controls. Ensure timely resolution of IT support tickets and system issues with minimal downtime. Security & Compliance Maintain data privacy and IT security standards as per hospital protocols and NABH compliance. Ensure data backup, disaster recovery, and cyber security measures are in place. Team & Vendor Management Supervise and mentor IT engineers, application support staff, and helpdesk technicians. Manage vendor relationships for software licensing, hardware procurement, AMC contracts, and support SLAs. Strategic Planning & Digital Growth Collaborate with hospital leadership to implement IT initiatives that improve patient care and operational efficiency. Plan for future technology needs aligned with hospital growth. Monitor IT KPIs and suggest digital transformation strategies. Candidate Profile: Bachelor's or Master's degree in IT, Computer Science, or related field . 10–15 years of relevant experience in healthcare IT, with at least 3–5 years in a leadership role. Strong experience with HIS platform’s hospital workflow automation. Proficiency in managing clinical and administrative IT infrastructure. Familiarity with NABH accreditation standards and health IT compliance. Excellent communication, project management, and stakeholder coordination skills. Desirable Certifications: ITIL / PMP / CHIS / Healthcare IT-related certifications (preferred) To Apply: Send your CV to sharathkumar.k@hcgel.com or contact 7676784313.

Subject matter Expert Location: Pune| WFO Immediate Joiners Experience: Minimum 2 Years in IT Service Desk Must Have Team Handling experience Any Graduate CTC:6 LPA 24/7 Rotational US Shifts Cab Provided Drop your cv - radhika@genesishrs.com

Educational Qualification: B.Tech Work Experience: Minimum - 9 Years Maximum - 14 Years Nature of Work Experience: Experience in System Engineering, Automation and strong cross-functional team engagement Key Responsibilities: Develop and execute IT Quality Assurance (QA) strategies for applications, infrastructure, and IT service management Lead and manage the IT Testing Team to ensure the delivery of high-quality software products. Collaborate with development teams to identify and resolve defects and issues. Work with cross-functional stakeholders to implement quality gates in agile/scrum and waterfall delivery models Implement and manage automation testing frameworks and tools Drive end-to-end test management across the SDLC including test planning, execution, defect tracking, and release certification. Establish and monitor quality KPIs and metrics across IT teams and report to senior management. Collaborate with project managers, developers, and IT operations teams to ensure quality and reliability in deliverables. Manage internal IT audits and support external IT compliance audits (e.g., ISO 27001, SOC2). Develop and maintain test automation frameworks and scripts Support digital transformation initiatives (e.g., Industry 4.0, Smart Factory, IIoT) with quality oversight Competencies/Skills: Proven experience working in cross-functional IT teams, preferably in complex or hybrid environments. Experience with automation testing tools (e.g., Selenium, QTP, JUnit). Strong understanding of SDLC, DevOps pipelines, CI/CD environments, and IT service management Strong knowledge of IT quality frameworks (e.g., ITIL,CMMI) Experience with cloud platforms (AWS, Azure) is a plus Soft Skills: Analytical mindset with attention to details Assertiveness and Conflict Management Good Influencing Skills Customer orientation Process orientation Keen Learner Any Other (Certification etc.): ITIL , Six Sigma, Az-900

Compliance Analyst Responsibilities: Conduct quality review of control evidence and other testing documentation of peers. Continually evaluate the need for enhancements to the monitoring program and partner with internal and external audit to coordinate efforts where possible. Evaluate the effectiveness of controls in place to mitigate identified risk; review evidence, document testing results in a comprehensive and organized manner; develop recommendations to correct deficiencies and provide ideas for process improvements. Maintain a strong working knowledge of compliance regulatory requirements applicable to the assigned areas of the review. Coordinate with both External and Internal Audit, Legal, Compliance, etc., to ensure compliance with Gannett cyber policies, and ITGC security protocols. Maintain an up-to-date knowledge of regulatory requirements, IT systems, and IT protocols. Identify automation opportunities to streamline processes. Skills and Experience Required: Bachelor s degree in information technology, computer science or related field. Minimum of 3-5 years of experience in a related field. Understanding of IT General Controls, Application Controls, IT Infrastructure, programs, networks and databases. Demonstrated understanding of IT control processes including but not limited to information security, access controls and IT operations. Experience with regulatory frameworks impacting technology assets (i.e. SOX, PCI, HIPAA, etc.). Experience with financial systems and controls. Experience implementing automation tools. Technical control testing proficiency. Preferred: Experience with COBIT Framework Current professional certification (CISA, CISM, CRISC) Big 4 audit experience

Job Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We dont just follow trends we set them and drive change. As a market leader in enterprise analytics and mobility software, weve pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But thats not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategys stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, youll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values bold, agile, engaged, impactful, and united are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employees contributions are recognized and valued. The Role: We are looking for a dynamic, hands-on Director of IT Operations to lead our global infrastructure and support operations from our India hub. This role is critical to ensuring the stability, scalability, and security of Strategy s enterprise IT systems. You will shape and drive our infrastructure strategy, lead a talented international team, and partner with business and technology stakeholders across regions to deliver robust, secure, and cost-effective IT solutions. Your Focus: Lead a high-performing global team of engineers and subject matter experts across infrastructure, network, systems, and storage. Inspire, hire, mentor, and develop a diverse, world-class IT team. Drive strategic IT infrastructure initiatives and ensure alignment with business objectives and evolving technologies. Establish and track KPIs to measure team performance, system uptime, and customer satisfaction. Oversee operations for data centers, cloud environments, network infrastructure, storage, virtualization, backups, and disaster recovery. Ensure high availability, performance, and security of all corporate IT systems. Manage Active Directory, Microsoft 365, server management, and system patching (SCCM). Implement and maintain secure configurations for hardware, software, and network services. Define and enforce IT operational standards, documentation, runbooks, and SLAs. Plan and coordinate maintenance windows, change controls, upgrades, and incident response. Own asset lifecycle management, inventory controls, and procurement recommendations. Manage on-call rotations and ensure 24/7 global support readiness. Partner closely with internal application teams, Security, and Engineering to align infrastructure with evolving needs. Lead vendor relationship management, contract renewals, and performance reviews. Evaluate cloud provider services and ensure optimal utilization and cost efficiency. Ensure adherence to IT policies, regulatory standards, and internal controls. Support internal/external audits and compliance initiatives (e.g., ISO 27001, SOC2). Own infrastructure-related evidence collection and documentation for certifications. Core Attributes: Motivation. Passion. Integrity. Innovation. Collaboration. Customer Focus. Experience & Skills: Bachelor s degree in Computer Science, Engineering, or related field. 7+ years in IT infrastructure operations, including 5+ years in a management or leadership role. Experience running a 24/7 enterprise-grade infrastructure across multiple regions. Proven success in disaster recovery planning, testing, and execution. Project management expertise delivering complex cross-functional IT initiatives. Advanced knowledge of enterprise network architectures (Cisco, Aruba, Nexus). Strong experience with firewalls/VPNs (Palo Alto, Cisco, Juniper), and load balancers (F5, Citrix, Meraki). Deep hands-on experience managing cloud networking components across major hyperscalers (AWS, Azure, GCP), including VPC/VNET peering, site-to-site VPNs, transit gateways, and Direct Connect/ExpressRoute configurations. Expertise in Microsoft technologies (AD, O365, SCCM), virtualization, and endpoint security. Excellent written and verbal communication skills. Ability to navigate complex global organizations and influence stakeholders at all levels. Strong analytical mindset with a bias for action and continuous improvement. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder We work from the office in Pune .

STARTEK is looking for Executive - IT Operations to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports Processing requisition and other business forms, checking account balances, and approving purchases Advising other departments on best practices related to fiscal procedures Managing account records, issuing invoices, and handling payments Collaborating with internal departments to reconcile any accounting discrepancies Analyzing financial data and assisting with audits, reviews, and tax preparations Updating financial spreadsheets and reports with the latest available data Reviewing existing financial policies and procedures to ensure regulatory compliance Providing assistance with payroll administration Keeping records and documenting financial processes

Senior IT Executive For DC Kolkata V2Retail Ltd. Designation: Senior Executive IT Experience: 2 to 3 Years Department: Information Technology (IT) Budget: 3 to 3.5 LPA Job Location: Old Delhi Road, Serampore, Hooghly, West Bengal (Kolkata) Job Overview: We are seeking a skilled and proactive Senior Executive IT to ensure smooth IT operations, incident management, and end-user support across the organization. The role involves handling desktop/laptop support, software and OS administration, LAN/Wi-Fi troubleshooting, and maintaining IT assets. The ideal candidate will work closely with cross-functional teams to resolve technical issues within defined SLAs and ensure the seamless functioning of IT infrastructure. Key Responsibilities: Incident Management: Log, prioritize, and resolve desktop/laptop service requests and incidents within defined SLAs. Escalate unresolved hardware or software issues to 2nd/3rd-level support teams. Hardware Support: Install, configure, and maintain desktops, laptops, monitors, printers, and scanners. Perform hardware diagnostics, identify faulty components, and arrange replacements or repairs. Software & OS Administration: Install, configure, upgrade, and patch Windows OS and standard applications (Office 365, antivirus, SAP GUI, etc.). Manage user profiles, local group policies, and execute data backup/restoration processes. Network & Connectivity: Troubleshoot LAN/Wi-Fi connectivity issues and ensure secure VPN access for on-site users. Coordinate with the network team for switch/router and related infrastructure issues. Asset Management: Maintain and update hardware inventory and software license records. Ensure compliance with IT asset lifecycle management practices. Key Skills & Requirements: Graduate in Computer Science / IT / Electronics or relevant technical field. 3 to 4 years of experience in IT support, desktop/laptop administration, and incident management. Proficiency in Windows OS administration, Office 365, and standard enterprise software. Hands-on experience in troubleshooting hardware components and LAN/Wi-Fi connectivity. Basic understanding of network protocols (TCP/IP, DNS, DHCP) and VPN technologies. Strong knowledge of IT asset management and license tracking. Excellent problem-solving, coordination, and documentation skills. Ability to work under pressure and meet SLA-based resolutions. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

About us We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil s affiliates in India ExxonMobil s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India . What role you will play in our team Responsible for ensuring strong understanding of and adherence to IT Service Management/ITIL processes across EMIT. Work closely with stakeholders to expand the adoption of Incident, Change, Request, and Problem Management and achieve full value from ServiceNow capabilities. End to end planning and stewardship of rolling out new ServiceNow module capabilities. ServiceNow is emerging as a key IT ERP system and will be involved in multiple projects to facilitate GBS and other corporate strategies. What you will do Define, maintain, and communicate IT Service Management (ITSM) policies and guardrails Actively monitor health of ITIL/ITSM processes and define improvement opportunities. Define/translate process requirements to user stories for ServiceNow ITSM system for development/implementation. Develop implementation strategy and design requirements to enable new functionality in ServiceNow. Engagement with key stakeholders to ensure ServiceNow is used effectively to meet their strategic objectives. SME for Incident, Change, Request, and Problem management use of ServiceNow for the corporation Interaction with ServiceNow vendor to understand new functionality, report new issues, or request enhancements. Provide training for ITIL/ITSM processes and related use of ServiceNow ITSM system for global participants. About You Skills and Qualifications B.S, BCA, BBA or any computer application related degrees or relevant 3 to 6 years of equivalent work experience in ITIL or ITSM Familiarity with incident, change, and request usage. ITIL or ServiceNow training not required but beneficial. Background in IT operations (FI or applications). Strong communication skills - The success of ITSM practices corporate wide rely on effective communication of the benefits, risk consequences, and applicability. Strong MOC skills in order to coordinate changes to processes and system usage across EMIT and in some cases business users. UX knowledge and experience beneficial for the process and interface/portal design/update. Familiarity with incident, change, and request usage. ITIL or ServiceNow training not required but beneficial. Background in IT operations ITIL, Change Management Preferred Qualifications/ Experience Strong communication skills - The success of ITSM practices corporate wide rely on effective communication of the benefits, risk consequences, and applicability. UX knowledge and experience beneficial for the process and interface/portal design/update. Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

Microsoft 365 L3 Support Engineer / Senior Microsoft 365 Administrator Key Responsibilities: Act as a technical SME (Subject Matter Expert) for all Microsoft 365 services: Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), Intune, Defender for Office 365 Own and resolve escalated incidents from L1 and L2 teams Perform root cause analysis (RCA) of recurring issues Configure and manage security, compliance, and identity features (e.g., DLP, conditional access, MFA, SSPR, ATP) Handle PowerShell scripting for automation, bulk operations, and reporting Configure and manage Entra ID roles , licensing, and hybrid configurations Work with hybrid Exchange/AD environments , M365 migration, and mail flow analysis Implement and maintain Intune policies , app protection, and device compliance Coordinate with Microsoft Support for unresolved or critical issues Participate in change management , documentation, and solution design Conduct health checks, audits , and performance tuning of M365 services Mentor L1 and L2 resources and assist in creating knowledge base articles

Shift: Rotational (24x7 support) Job Summary We are seeking a dedicated L1 Linux Support Engineer to provide frontline operational support for enterprise Linux servers. The engineer will focus primarily on L1 responsibilities, but must also have basic to intermediate understanding of L2 tasks for occasional escalated activity handling and team backup. Key Responsibilities L1 Responsibilities (Primary): Monitor system performance, server health, and basic services using tools like Nagios, Zabbix, or similar. Handle tickets for standard issues like disk space, service restarts, log checks, user creation, and permission troubleshooting. Basic troubleshooting of server access issues (SSH, sudo access, etc.). Perform routine activities such as patching coordination, backup monitoring, antivirus checks, and compliance tasks. Execute pre-defined SOPs and escalation procedures in case of critical alerts or failures. Regularly update incident/ticket tracking systems (e.g., ServiceNow, Remedy). Provide hands-and-feet support at Data Center if required. L2 Awareness (Secondary / Occasional Tasks): Understand LVM management, disk extension, and logical volume creation. Awareness of service and daemon-level troubleshooting (Apache, NGINX, SSH, Cron, etc.). Ability to assist in OS patching, kernel updates, and troubleshooting post-patch issues. Exposure to basic scripting (Bash, Shell) to automate repetitive tasks. Familiarity with tools like Red Hat Satellite, Ansible, and centralized logging (e.g., syslog, journalctl). Understand basic clustering, HA concepts, and DR readiness tasks. Assist L2 team during major incidents or planned changes. Required Skills Hands-on with RHEL, CentOS, Ubuntu or other Enterprise Linux distributions. Basic knowledge of Linux command-line tools, file systems, and system logs. Good understanding of Linux boot process, run levels, and systemd services. Basic networking knowledge (ping, traceroute, netstat, etc.). Familiar with ITSM tools and ticketing process. Nice to Have RHCSA certification (preferred). Exposure to virtualization (VMware, KVM) and cloud environments (AWS, Azure). Experience with shell scripting or Python for automation. Understanding of ITIL framework. Soft Skills Strong communication and coordination skills. Ability to follow instructions and SOPs. Willingness to learn and take ownership of tasks. Team player with a proactive mindset.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: IT Operations Management. Experience: 1-3 Years.

Exclusive Walkin Drive for Sr.Systems Engineer at Jaipur on 1st August 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 1st August 2025 at Jaipur. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206442 Interview Information: Intervi ew Date: 1st August 2025 Interview Time: 10 AM till 1 PM Interview Venue - Jaipur:: Infosys BPM Limited, Mahindra World City (SEZ) Jaipur Ltd, Village Kalwara, Tehsil Sanganer, Off National Highway No. 8, Jaipur- 302037 Rajasthan, India Documents to Carry: Please carry 2 set of updated CV (Hard Copy). Please carry Face Mask**. Mandatory to carry PAN or Passport for Identity proof. Job Description Designation-Sr. Systems Engineer Job Location-Jaipur Education-BE/BTECH Experience-3+Years Shift-24/7 Role- Core IT OPS infrastructure Notice period-Immediate Must have skil ls- Core IT OPS Infra with good communication Roles and Responsibilities, 3-4 years relevant experience in working on infrastructure operations for MNCs with minimum 10000 end users. Experience in managing multiple Active Directories, WSUS, WorkspaceOne, Server, Anti-Virus Servers, MDT servers, Hyper-V, VMWare, IIS etc Active working knowledge of Windows, networking, storage, firewalls, security practices and certifications like MCSE, CCNA, ITIL processes etc Excellent customer facing capabilities, communication, analytical, problem solving and decision making skills Day to day management of infrastructure operations in Infosys data centres PC, Email Exchange, IT Operations & Security, including Service Desk Maintain current and accurate inventory of technology hardware, software and resources Monitor and maintain technology to ensure maximum access Maintain log and/or list of required repairs and maintenance Provide network access to all staff and students Connect and set up hardware and manage all network, applications, desktops, servers vendors Input and maintain static IP addresses Advise business operations staff of security breach and/or change in password or security status Identify and prepare hardware for disposal when appropriate Ensure hardware is stripped and secured before disposal 24/7 support exposure preferred. Excellent knowledge in MS Products, MS Excel, Word, Power Point, Outlook, Visio, Project, Office 365 etc... Regards, Infosys BPM Recruitment team

Role & responsibilities Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).