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5.0 - 9.0 years

12 - 16 Lacs

Gurugram

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The IAM Engineer for directory services at Lonza, you will be responsible for the design, implementation, and management of Active Directory (AD) and Azure Active Directory (Azure AD) across the organizations global infrastructure. Your role will involve ensuring the security, availability, and scalability of these directory services, which are critical to the companys identity and access management framework. You will work closely with cybersecurity, IT operations, and business units to develop and enforce access control policies, manage user identities, and support seamless integration with both cloud and on-premises applications. Additionally, you will ensure that the directory services align with regulatory requirements such as GDPR and HIPAA, while continuously evaluating and adopting emerging technologies to enhance the organizations security and operational efficiency. Key responsibilities: Design and Implementation of Directory Services: Lead the design, deployment, and management of Active Directory (AD) and Azure Active Directory (Azure AD) environments, ensuring they are secure, scalable, and optimized for performance. Develop and implement policies for directory services that align with organizational security and compliance requirements, including GDPR and HIPAA. Collaboration with IAM Teams: Work closely with other IAM teams responsible for Identity Lifecycle, Privileged Access Management, Certificate Services, Application Lifecycle, Authentication, and Authorization to ensure seamless integration and consistent application of security policies across all identity-related areas. Integration and Automation: Develop and implement automation scripts and tools to streamline directory management tasks, domain provisioning, standardization in the OU structure and site provisioning & deprovisioning. Ensure seamless integration between AD, Azure AD, and other IAM tools, enabling a unified identity and access management platform. Security and Compliance: Implement and maintain strict security standards within directory services, ensuring that only authorized users have access to critical systems and data. Monitor and audit directory services for compliance with internal and external regulations, identifying and mitigating any security risks. Directory Services Optimization: Continuously evaluate and optimize the performance of directory services, implementing updates and patches as necessary. Lead efforts to migrate or upgrade directory services, ensuring minimal disruption to business operations. Support and Collaboration with Managed Services: Work closely with the IAM Managed Service team, providing them with technical guidance and support for the operational management of AD and Azure AD. Act as a customer concern point for complex directory services issues that cannot be resolved by the Managed Service team. Documentation and Training: Create and maintain comprehensive documentation for directory services architecture, processes, and policies. Deliver training and knowledge transfer to the IAM Managed Service team and other relevant collaborators. Key requirements: Technical Expertise in Directory Services: Extensive hands-on experience with Active Directory (AD) and Azure Active Directory (Azure AD) administration, including designing, deploying, and managing these environments in large-scale, global organizations. Proficiency in configuring and managing Group Policies, DNS, DHCP, and other AD-related services. IAM Knowledge: Solid grasp of Identity and Access Management concepts, particularly in relation to directory services, authentication, authorization, and identity lifecycle management. Familiarity with other IAM domains such as Privileged Access Management (PAM), Certificate Services, and SSO/MFA solutions. Security and Compliance Competence: In-depth knowledge of security standard processes related to directory services, including access controls, password policies, and audit logging. Experience ensuring compliance with industry regulations such as GDPR, HIPAA, and other relevant standards. Scripting and Automation Skills: Proficiency in scripting languages such as PowerShell, Python, or similar, to automate directory management tasks and integrate with other IAM tools. Problem-Solving: Strong analytical skills with the ability to diagnose and resolve complex issues related to directory services. Experience acting as a customer concern point for directory services-related issues. Collaboration and Communication: Ability to collaborate effectively with multi-functional teams, including cybersecurity, IT operations, and business units, to achieve shared goals. Good interpersonal skills, with the ability to document and explain technical concepts to both technical and non-technical audiences. Continuous Learning and Adaptability: Commitment to staying ahead of with the latest developments in directory services, IAM technologies, and security practices. This role can be done as remote work with residency in Spain, UK and Netherlands. Ability to adapt to new technologies and methodologies as the IAM landscape evolves People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

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0.0 - 2.0 years

0 Lacs

Mumbai

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Description IT Support Intern - Information Technology Who we are and what we do? WRI India, an independent charity legally registered as the India Resources Trust, provides objective information and practical proposals to foster environmentally sound and socially equitable development. WRI India s mission is to move human society to live in ways that protect Earth s environment and its capacity to provide for the needs and aspirations of our generations. Through research, analysis, and recommendations, WRI India puts ideas into action to build transformative solutions to protect the earth, promote livelihoods, and enhance human well-being. We are inspired by and associated with World Resources Institute (WRI), a global research organization. Currently over 250 researchers are working with WRI India in our offices at Delhi, Mumbai and Bengaluru. Program Overview for Information Technology: The WRI IT Department manages the procurement, use and maintenance of all electronic equipment by the Institute. It provides the infrastructure and technology for automation and operational efficiencies across the enterprise. It implements the governance for the use of network and operating systems, and it assists the Business units by providing the required tools and functionality. It is a part of Global Operations Team which ensures efficiency of operations and consistency of practices throughout the WRI network. Job Summary We are looking for a motivated IT Support Intern to join our team and contribute to our IT operations and SharePoint knowledge management practices. You will provide IT support and managing SharePoint knowledge resources. This position is based in WRI India s Mumbai office with 5-day work-from-office (WFO) setting. How your day will unfold: IT Support (30%): Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot and resolve technical problems promptly. Help with the setup, configuration, and maintenance of IT equipment and software. Document and track issues using our ticketing system. SharePoint Knowledge Management (70%): Help develop and maintain SharePoint sites and libraries. Help clean and organise SharePoint sites to streamline content and reduce unnecessary data. Help organize and manage SharePoint knowledge resources. Support the implementation of best practices for document management and knowledge sharing. Provide support to employees on SharePoint functionalities. Requirements and skills that we seek: Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field. Basic knowledge of IT support practices and troubleshooting techniques. Familiarity with Microsoft 365 Suite and SharePoint. Problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Experience with Windows operating systems and Microsoft Office Suite. Knowledge of SharePoint site customization and document management.

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5.0 - 7.0 years

7 - 9 Lacs

Bengaluru

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. Job Title: IT Project Manager Location: Bangalore Department: Information Technology Reports To: Director of IT Job Type: Full-Time IT Project Manager 5 / Grade - 7 Role Description: The Project Manager role is responsible for working with IT Infrastructure, Applications, Infosec and Juniper business teams to manage cross functional projects. This role requires deep knowledge of program/project management. The Project Manager will work closely with internal stakeholders and internal/external project teams to manage implementation of storage/compute; network, SRE, data center, infrastructure services, applications deployment and Infosec projects. This role also requires knowledge of ITIL process and IT operations Management related concepts like Change Management, Release Management, Incident Management, Problem Management, Configuration Management etc. Primary Accountabilities: Develop project plans for PMO (Project Management Office) projects including, but not limited to, aspects such as project objectives, measurable metrics, tools to be used, impacted systems, system specifications, schedules, project budgeting and stakeholders Articulate project objectives and establish tracking mechanisms to measure and track these objectives Identify key stakeholders , their roles on the project and their upstream and downstream system dependencies Identify change management needs and process changes to prepare detailed organization-wide change management strategies for all teams impacted by systems implementations, upgrades and ongoing modifications Identify any requirements for initial or additional project resources Monitor project budget and its components Manage project execution to adhere to the project budget, scope and schedule Report statuses, progress, risks, and deviations to the steering committee, executive leadership (where needed) and key stakeholders Establishes project organization and methodologies and defines roles and responsibilities. Creates and implements a communication plan. Communicates to stakeholders and project sponsor. Identifies, tracks, and ensures resolution of issues and removal of barriers. Qualifications/Requirements: 5-7 years of experience working in Project Management with a global organization. Experience with ITSM tools and frameworks (e.g., ITIL) Self-starter who welcomes responsibility, along with the ability to thrive in an evolving organization and an ability to bring structure to unstructured situations Strong program management background who understands lifecycle management, governance and use technology to automate compliance risks. Ability to partner with a multi-tiered and matrixed organization model to deliver complex programs. Excellent written & verbal communication skills Required field of study Bachelor s degree in management information systems (or similar) Preferably have PMP, or equivalent Project Management certification Preferably have ITIL or any other IT operations related certification.

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4.0 - 7.0 years

22 - 27 Lacs

Kolkata, Mumbai, New Delhi

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Great People Work Here Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We re looking for people who don t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. The global functions leader working with BizTX global functions Transformation Director focuses on partnering with several global functions like PDM/ Quality & other areas as needed. The initial focus at start with be on PDM/ Quality areas. The Global Functions Business Partner acts as the Strategy and IT operations authority for PDM/ Quality areas. As part of BizTX team, the role would be partnering across all Global Markets in Twinings Ovaltine, establishes strategy which includes but not limited to standard processes, architecture, technology/ product roadmap aligned with business objectives. The role would lead programmes / initiatives to accomplish the same. Leads the design, development, and operations excellence in respective area. The role will operate as the key business contact representing PDM/Quality digital solutions that meet the needs of the business. In future the role could partner with another global function & act as a trusted advisor . They will focus on strategic initiatives and planning activities, striving to understand specific challenges in global functions and ensuring we co-create technology solutions that enable the business to achieve their objectives.

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8.0 - 13.0 years

20 - 27 Lacs

Mumbai

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Position Product Manager - Digital Retail Broking Platform Job Description / Responsibilities Job Summary: We are seeking an experienced and dynamic Product Manager to lead the development and enhancement of our Digital Retail Broking Platform and drive our Digital Sales initiatives. Product Manager, will play a pivotal role in shaping the customer experience, optimizing processes, and achieving business goals, utilizing support from technology Team. Key Responsibilities . Digital eKYC Onboarding Platform Development & Enhancement: Lead the strategic development and continuous improvement of our Digital eKYC Onboarding Platform. Oversee the maintenance and evolution of the platform, ensuring its reliability, security, and functionality. Manage integrations with various backoffice systems and multiple vendors, ensuring seamless interactions within the eKYC onboarding platform. Skillfully negotiate with vendors to secure the best pricing while maintaining high- quality service. Take charge of the user interface and experience of the onboarding platform, creating a user-friendly and visually appealing interface. End-to-End eKYC Onboarding Process Own and manage the complete eKYC onboarding process, guaranteeing efficiency, accuracy, and compliance with regulations. Ensure that all project milestones and deliveries are achieved within defined timelines. Balancing the need for a swift customer onboarding experience while adhering to all relevant regulatory requirements. Exhibit exceptional stakeholder management skills, collaborating effectively with IT, Operations, Compliance, Marketing, and Sales teams. Keep key stakeholders informed about progress, challenges, and escalate issues as needed. Lead the charge in driving online sales for new acquisitions via the Contact Center. Work towards achieving online sales targets in alignment with annual projections. Job specific skills Relevant experience in technology related work involved in product development is pre requisite Relevant experience in eKYC, Re-KYC, Digital Sales and Online Broking Strong aptitude for digitalization, with a proactive mindset to innovate and leverage technology for streamlining processes Understanding of regulatory guidelines and updates for Retail Broking Excellent communication and presentation skills to interact effectively with Self-motivated, proactive, and focused on achieving targets. Educational Qualification Graduate/Post Graduate from recognized Universities. CTC Offered Compensation will not be limiting factor for the right candidate and will be discussed on a case-by-case basis. for the post of Product Manager - Digital Onboarding Platform in subject. Applications with any other subject will not be accepted.

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2.0 - 4.0 years

7 - 11 Lacs

Nashik

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We are looking for a skilled and detail-oriented Infrastructure Engineer with 2 4 years of experience to join our IT team. The ideal candidate will be responsible for supporting and maintaining the IT infrastructure, ensuring system availability, performance, and security. This role requires a strong understanding of networking, servers, cloud technologies, and system administration best practices. Key Responsibilities: Monitor and maintain IT infrastructure including servers, networks, storage, and cloud environments. Support the installation, configuration, and maintenance of physical and virtual servers. Ensure system performance and availability by monitoring key metrics and implementing proactive measures. Conduct regular system backups and disaster recovery tests. Assist in managing cloud infrastructure (AWS, Azure, or GCP), including provisioning, deployment, and optimization. Troubleshoot infrastructure issues and provide Tier 2/3 support for escalated technical problems. Collaborate with software development, DevOps, and security teams to support deployments and maintain secure environments. Maintain and update documentation for infrastructure processes, configurations, and procedures. Implement and enforce security policies, conduct vulnerability scans, and participate in audit compliance efforts. Automate infrastructure management tasks using scripting or infrastructure-as-code tools (e.g., Terraform, Ansible, PowerShell). Participate in capacity planning and infrastructure scaling strategies. Perform periodic software and firmware updates across infrastructure systems. Support the implementation of monitoring tools and dashboards (e.g., Prometheus, Grafana, Nagios). Requirements Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. 2 4 years of hands-on experience in infrastructure engineering, system administration, or IT operations. Proficiency in Linux and Windows server environments. Experience with networking (TCP/IP, DNS, VPN, firewalls) and virtualization (VMware, Hyper-V, KVM). Familiarity with cloud platforms such as AWS, Azure, or GCP. Knowledge of infrastructure automation and scripting tools (Bash, PowerShell, Python, Terraform, etc.). Strong understanding of cybersecurity practices and patch management. Experience with backup and disaster recovery solutions. Good problem-solving skills and ability to work under pressure. Excellent communication and documentation skills. Collaborative and inclusive work culture Career development and certification support Exposure to modern infrastructure tools and technologies Note: Candidates selected for this position should be willing to work hybrid or shift to Nashik location as the role requires onsite presence.

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16.0 - 22.0 years

17 - 20 Lacs

Bengaluru

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About Us: Celebrating two decades of industry leadership since our inception in 2000, [24]7.ai has redefined customer experience excellence in the BPO sector. Our integration of AI, human insight, and deep expertise crafts tailored customer interactions that stand out and enable our employees to cater to our clients sophisticated customer experiences. We provide great scope for career growth. As a globally renowned brand present across 15 strategic locations, including the US, Philippines, Guatemala, Colombia, and India, we provide exposure to diverse cultures and high-performing teams. Guided by our core values of Respect, Teamwork, Ownership, Results, and Transparency, we cultivate an environment that is diverse, collaborative, and accountable. So, you get to work for a Great Place to Work – in all aspects, including the Top 50 Workplaces for Women and Top 50 Workplaces in the BPO sector by the GPTW. We are also certified by PCI DSS, SOC 1, SOC 2+, and ISO 27001. Job Summary: Senior Manager will serve as a senior leader within the Information Technology (IT) team at [24]7.ai, with primary responsibility for asset management, data center management, and endpoint management across the organization. This individual will be accountable for overseeing the lifecycle of IT assets, including both hardware and software, ensuring compliance with vendor contracts, optimizing technology spend, and improving system performance. Additionally, the Senior Manager will lead the management of the company’s data center operations, ensuring high availability, security, and efficiency of critical infrastructure, including servers, storage, and networks. They will also oversee desktop and endpoint management, ensuring that all devices across the organization are effectively managed, secured, and supported throughout their lifecycle. In this role, the Senior Manager will collaborate closely with business leadership teams to provide strategic insights and in-depth technical expertise, ensuring that IT operations are aligned with the company's broader goals. This position will also drive cost optimization efforts, implement best practices for infrastructure management, and ensure the smooth delivery of IT services across the organization. Job Responsibilities: Asset Lifecycle Management : Oversee the lifecycle of all IT assets, including acquisition, deployment, tracking, maintenance, decommissioning, and disposal. Develop and enforce standardized procedures for tracking company assets and conducting regular audits to ensure data accuracy. Ensure compliance with software licenses and hardware warranties and ensure assets are in line with vendor contracts. IT Budget Management : Develop, manage, and track the IT department's annual budget, ensuring alignment with organizational goals. Monitor both Capital Expenditures (Capex) and Operational Expenditures (Opex) related to IT assets, infrastructure, and technology. Create detailed financial reports and conduct financial forecasting to support budget planning and decision-making. Procurement and Cost Optimization: Assist in the development of procurement strategies to optimize technology spend and negotiate favorable contracts with vendors. Identify opportunities to reduce costs through effective asset management, including the implementation of asset disposition strategies such as recycling, auctions, or reselling obsolete equipment. Evaluate and recommend improvements in asset procurement, maintenance, and disposal processes. Vendor and Contract Management: Manage relationships with key IT vendors and service providers, ensuring compliance with contractual obligations and performance metrics. Conduct regular vendor evaluations and ensure that maintenance agreements, warranties, and support contracts are reviewed and renewed as necessary. Data Center Operations: The Senior Manager will be responsible for overseeing the day-to-day operations of the company’s data centers, ensuring that they support the business’s IT infrastructure needs efficiently and effectively. Lead and oversee the strategic planning and execution of data center infrastructure, ensuring alignment with business objectives. Develop and implement plans for future data center expansion, upgrades, and capacity management. Ensure that all data center activities comply with industry standards, legal, and security requirements. Endpoint Management: The Senior Manager will be responsible for overseeing the management, security, and lifecycle of all endpoint devices, ensuring their optimal performance and alignment with company policies. Develop and implement an endpoint management strategy that aligns with organizational goals and supports business operations. Oversee the lifecycle of all endpoint devices (e.g., laptops, desktops, mobile devices), ensuring effective deployment, management, and security. Lead efforts to maintain endpoint security, ensuring compliance with internal and external regulations (e.g., PCI, SOC2, ISO27001, etc.). Oversee the installation and management of endpoint protection software (antivirus, firewalls, encryption, etc.). Implement processes for responding to endpoint-related security incidents, ensuring quick remediation. Minimum requirements (Education Qualification & Work Experience): Education Qualification: Bachelor’s in any specialization Experience: Minimum of 15+ years of experience. Key Competencies & Soft Skills: Advanced proficiency with IT asset management, endpoint management, and financial modeling tools. Strong vendor management and contract negotiation skills. Excellent organizational and communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders. Strategic thinker with strong problem-solving and analytical abilities. Develop, manage, and track the IT department's annual budget Monitor asset performance and recommend corrective measures Develop strategies to increase ROI and minimize risk and loss Research relevant markets and identify trends and patterns Proficiency in Microsoft Office and industry-related software Strong financial background with experience in financial modeling Define purchasing recommendations that support business goals, in collaboration with senior management and partners. Assess warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement. Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support. Datacenter infrastructure management Oversee and document policies/procedures to meet required Service Level Agreements Technical understanding of the responsible area i.e. servers, storage, networks, endpoints and cloud systems Why [24]7.ai? Join a rapidly growing team where innovation meets opportunity! At [24]7.ai, you will get to work in a dynamic, diverse and inclusive environment, contribute meaningfully, and grow alongside industry leaders. We offer competitive salaries, inspirational organizational culture, continuous learning, and a chance to make a real impact both internally and externally for the communities around us through our commitment to CSR and environment.

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6.0 - 9.0 years

4 - 8 Lacs

Pune

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Oversee the daily management of the Control-M environment, ensuring smooth and reliable operation of workflows. Define, create, and maintain Control-M workflows to optimize business processes and meet organizational needs. Install, configure, and maintain the Control-M agents across Windows, Linux / z/OS systems. Integrate new platforms and applications into the Control-M environment to expand workflow automation capabilities. Identify and resolve any issues in the Control-M environment, ensuring system availability and performance. Implement monitoring solutions and generate reports to track performance and workflow success. Primary Skills Control-M ExpertisePrior experience with Control-M or similar enterprise workflow automation tools is required. Strong understanding of Windows, Linux, and z/OS platforms, including their respective configurations and operations. Experience integrating various applications and platforms into Control-M. Excellent analytical and problem-solving skills to identify and resolve Control-M-related issues. Strong written and verbal communication skills to collaborate effectively with team members and stakeholders Secondary Skills Knowledge of enterprise IT operations and process automation best practices. Experience with Control-M migration or upgrades is a plus. Experience with scripting languages to automate processes and enhanceworkflow performance (e.g., Shell, PowerShell).

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12.0 - 15.0 years

16 - 17 Lacs

Tiruppur, Chennai, Coimbatore

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IT Infrastructure Manager (AGM level) req for large Garments Co. @ Tirupur. Manage IT Dept in multi-location with team. Overall 12+ Yrs exp, 6+ Yrs exp in SAP MM, speak Tamil & Relocate to Tirupur must. Good emp benefits. Immediate joiner preferred. Required Candidate profile Any Degree. 12+ Yrs overall exp as IT Manager & 6+ yrs in SAP MM Module. Manage multi-location IT infra mgmt with team. Responsible for IT software, integration etc. Speak Tamil. Relocate to Tirupur. Perks and benefits PF, Gratuity, Insurance, Variable Pay, Paid Leaves

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4.0 - 9.0 years

5 - 9 Lacs

Bidar

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Role: System Administrator Department: IT Location: Bidar About Us: Sai Life Sciences is one of the fastest-growing Contract Research, Development, and Manufacturing Organizations (CRDMOs). As a pure-play, full-service partner, we collaborate with over 300 global innovator pharma and biotech companies to accelerate the discovery, development, and commercialization of their NCE programs. We have over 3000 employees across our facilities in India, the UK, and the USA, working together to deliver scientific excellence and customer success. We are a Great Place to Work certified organization with a culture of openness, mutual respect, and inclusivity. We embrace diversity and follow equal opportunity practices across all levels. Key Responsibilities : 1. IT assignments as assigned by Reporting Manager, Corporate ITS and plant HODs. 2. Handling of all GxP Servers at site connected at such as Empower, ICDAS, Historian, Server SlslLab, AD server. 3. Maintaining Data centre activities such as ensuring temperature recording, humidity, pest control, man movements, and safety-related activities. 4. Act as System Administrators in Operating System and Instrument/Equipment (GxP) connected application software, Troubleshooting, and Data backup/restore management. 5. Identifying the data from instrument/equipment connected application software in Lab and Manufacturing areas schedule their backups in backup solution software and maintain the list as per SOP requirements. 6. Performing/Monitoring the data backup as per schedule or manually and maintain the backup media and activities logs as per SOP requirements. 7. Performing the data restore on user’s requests/ periodically, verify it along with users and maintain their activities logs in line to SOP requirements. 8. Performing and maintaining the activities logs logging the applications administration activities such as System Configuration & Security Policies 9. Implementing, Privileges & Roles Management, User Management - User Creation, Modification, Enable/Disable, Lock/Unlock etc.) as per SOP for the Lab and Manufacturing systems 10. Implementing the required security patches at OS level on instruments/equipment’s connected GRP computer systems in Lab and Manufacturing 11. Verification and correction of date & time on Lab and Manufacturing instruments and standalone GxP computer systems. 12. Performing the changes in instruments/equipment connected applications software in Lab and Manufacturing areas as per change management procedure. 13. Completing/implementing the sites IT related Change Controls, Deviations, Investigation Reports, CAPAs, and Audit Observations if any. 14. Execution/Review of computer systems qualification and validation (CSV) activities in Lab and Manufacturing areas systems as per Computer Systems Validation requirements. 15. Facing the internal/regulatory audits and able to demonstrate the required compliance & controls are in place w.r.t. IT systems administrations, Operations, data backup/restore, security, traceability and integrity to the auditors on demand. 16. Implementing the required new/revised SOPs at sites and ensuring the overall compliance of the same. 17. Liaison with IT Infra team and vendors for technical support/escalations w.r.t. Operating Systems (OS), instrument/equipment connected application software, data backups & restore. Experience/Qualification: B.Tech/MCA with 4-9 years of relevant industry experience. Key Competencies (Technical, Functional & Behavioural): 1. Good communication skills 2. Demonstrate ownership and collaboration at work

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4.0 - 6.0 years

6 - 8 Lacs

Hyderabad

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What you will do In this vital role you will work for the Manager of Endpoint Security, in direct support of the global endpoint management group. This position will provide essential services that enable us to better pursue our mission. Amgen is searching for a Specialist Security Engineer covering Email and Data Loss Prevention (DLP) technologies. This role will work for the Manager of Data Security in direct support of the global email management group. This position will provide essential services that enable us to better pursue our mission. Specialist Security Engineers operate, lead, and improve Amgens email security and email DLP solutions. In our Data Security team, they will identify emerging risks related to changes in communications technologies, advise management, and develop technical remediations to address those risks. Specialists lead the development of processes and procedures for multiple solutions which enable business units to identify and remediate data exposures. They run multiple projects simultaneously to implement and improve the data security protections and use advanced analytics to demonstrate success. This engineer will play a key role in educating technologists and business leaders about the security strategies that both protect and enable business processes related to cloud data handling. Lets do this. Lets change the world. In this vital role you will: Designs, operates, maintains, and enhances capabilities for the technical systems that ensure protection of email for all Amgen global operations. Identifies new risk areas for data and plans controls to mitigate those risks. Researches new technologies, processes, and approaches based on industry practices and recommends future plans for data protection. Includes developing and implementing the roadmap for migrating DLP & email controls into the cloud. Authors procedures and guidelines and advises on policies related to email and data protection requirements and remediation or investigation of violations. Develops and conducts training on email protection technologies for operations staff. Educates business leadership about data risk. Consults to other technology groups on email protection strategies and recommends appropriate points of both technical and process integration. Partners with the Manager of Data Security to collaborate closely with legal and human resources leadership on violation remediations. Collaborates with cloud strategy leaders and business unit leadership to ensure that email and data protection are incorporated by design into new business projects. Collaborates with Data Security Engineers to integrate data protection technology into the operations of traditional Data Loss Prevention operations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree OR Masters degree and 4 to 6 years of Information Security or Information Technology experience OR Bachelors degree and 6 to 8 years of Information Security or Information Technology experience OR Diploma and 10 to 12 years of Information Security or Information Technology experience Preferred Qualifications: Familiarity with one or more security frameworks, especially in regulated environments. Holds or is actively seeking one or more security related certifications, preferably with a focus on cloud technologies or data protection. Proficiency specifying requirements for technical systems, as well as designing, implementing, and operating those systems. Expertise in global IT operations, including an understanding of regulatory and cultural differences encountered when dealing with international peers and customers. Demonstrated competence maintaining email systems and applications on Windows, MacOS & iOS based operating systems. Skill with elements of the O365 services, including hosted and on-prem exchange, Azure Information Protection (AIP), Microsoft Information Protection (MIP), Microsoft 365 Security, Microsoft Defender for Office 365, Microsoft Defender for Endpoint, and related security and compliance features. Basic capabilities with programming or scripting languages. Skill with elements of the O365 services, including hosted and on-prem exchange, Azure Information Protection (AIP), Microsoft Information Protection (MIP), Microsoft 365 Security, Microsoft Defender for Office 365, Microsoft Defender for Endpoint, and related security and compliance features. Understanding of mail technologies from a security perspective including the security risks associated with mail and collaboration tools. Experience deploying and configuring related M365 applications such as OneDrive, Teams, Defender and SharePoint Online Good-to-Have Skills Experience crafting the basic cryptographic controls associated with email protection. Working knowledge of programming or scripting languages such as Powershell Experience with project management workstream leadership, preferably using Agile methodology Deep knowledge of the principles of Data Protection, including availability, integrity, and confidentiality of data. Work Hours This position requires you to work from 2:00pm to 10:00pm IST. Professional Certifications: Systems Security Certified Practitioner (SSCP) or Security+ SANS Certifications Soft Skills: Excellent analytical and troubleshooting skills Highly motivated and able to work effectively under minimal supervision Strong written and verbal communication skills in English Successful management of multiple priorities Effective working with global, virtual teams Team-oriented, placing priority on the successful completion of team goals.

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4.0 - 7.0 years

18 - 22 Lacs

Hyderabad

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Overview As PepsiCo continues to scale its multi-cloud strategy (Azure, AWS, GCP, and optionally Alibaba), the Cloud Foundation & Governance Analyst will support the standardization, automation, and secure enablement of core cloud infrastructure services. This role is key to ensuring the foundational building blocks - networking, security, and landing zones - are implemented in a compliant, scalable, and reusable manner across business units and global regions. Familiarity with SAP on cloud environments is a strong plus. Responsibilities Cloud Foundation Design & Governance Support the design, implementation, and lifecycle management of PepsiCos standardized landing zones (Azure/AWS/GCP) across development, test, and production environments. Manage enterprise cloud constructsVNETs/VPCs, subnets, hybrid connectivity (ExpressRoute, VPN, Direct Connect), and DNS. Help define and enforce naming standards, resource hierarchies, tagging strategies, and identity integrations (AAD/Entra ID, AWS IAM, GCP IAM). Collaborate with enterprise security and compliance teams to integrate cloud-native controls with PepsiCos regulatory obligations (SOX, GDPR, HIPAA, etc.). Infrastructure as Code & Automation Contribute to IaC modules for repeatable deployment of foundational components (Terraform, Bicep, ARM, CloudFormation). Implement guardrails via policy-as-code (Azure Policy, AWS SCP, GCP Org Policies). Automate provisioning and CI/CD integrations for self-service cloud onboarding platforms. Maintain documentation and templates aligned to PepsiCos enterprise standards. Security & Risk Enablement Ensure integration with CSPM tooling such as Wiz (preferred), Defender for Cloud, Prisma Cloud, and enforce posture controls at foundation layer. Monitor and drive remediation of misconfigurations, identity risks, and insecure deployments at the foundational level. Partner with Security and Risk teams for cloud readiness assessments, hardening baselines, and audit prep. SAP Cloud Enablement (Nice to Have) Support infrastructure provisioning and security patterns for SAP workloads (S/4HANA, BW/4HANA) on Azure or AWS. Understand SAP landscape requirements such as HA/DR, large-scale VMs, shared storage, and dedicated network zoning. Coordinate with SAP Basis and application teams to ensure cloud foundation services meet performance and compliance expectations. Qualifications Bachelors degree in computer science, Information Technology, or related field Minimum of 9 years in IT and 5 years in cloud platform engineering, cloud infrastructure, or enterprise IT operations. Hands-on experience with Azure (required) and at least one of AWS or GCP. Deep understanding of cloud-native networking, hybrid connectivity, identity, and encryption services. Experience implementing and managing Landing Zones or enterprise-scale cloud foundations. Familiarity with IaC and DevOps principles; Git, CI/CD, and artifact repositories. Security and compliance alignment in regulated enterprise environments.

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2.0 - 7.0 years

17 - 21 Lacs

Hyderabad

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We are seeking a proactive and detail-oriented engineer to join our Integration & Automation Operations team. You will be responsible for supporting the daily health, performance, and stability of our integration (Workato) and automation (Power Automate) platforms. You will be responsible for monitoring workflows, resolving incidents, and driving continuous improvement across mission-critical systems. Your work will help surface key operational insights, reduce recurring issues, and ensure seamless automation delivery. KEY RESPONSIBILITIES Monitor and validate daily automation and integration workflows using standard checklists and dashboards. Provide Level 1 support for incidents: troubleshoot, resolve minor issues, and escalate where necessary. Manage support tickets via ITSM tools (Freshservices & Jira) and ensure timely resolution and documentation. Conduct periodic health checks and audits of automation and integration environments. Identify recurring issues and perform root cause analysis to drive long-term solutions. Collaborate with developers and stakeholder to enhance automation reliability and user experience. Develop and maintain dashboards and reports to surface key metrics and operations trends. Support deployment, versioning, and change management processes. Maintain and improve documentation including runbooks and integration procedures. Streamlining integration and automation operational activities with a focus on scalability and resilience. Required Skills & Expertise 3–5 years in automation/integration operations or IT support roles. Hands-on experience with Workato and Microsoft Power Automate (cloud and desktop flows). Familiarity with integration patterns, token/credential renewal, error handling, and retry logic. Working knowledge of Desktop UI automation, work queues, and Azure Key Vault. Strong troubleshooting and analytical skills. Excellent communication and stakeholder engagement. Willingness to work in shifts or on-call rotations as needed. Preferred Qualifications Experience with enterprise integration platforms and automation frameworks. Knowledge of Windows Server, VDI environments, and automation agent management. Exposure to agile methodologies and DevOps practices. Understanding of API/webhook-based integrations and automation governance.

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2.0 - 5.0 years

5 - 9 Lacs

Hyderabad

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This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work. The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com .

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5.0 - 10.0 years

7 - 12 Lacs

Ahmedabad

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Synoptek We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add a Software Engineer to our talented team. Synoptek is a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. Want to see what we re made of? Head to Synoptek.com . Responsibilities .Net Lead DotNet Core, Angular, Microservices, Azure. A Software Engineer will be responsible for maintaining and developing Web Applications utilizing a variety of web technologies like .Net Core , Angular, Azure, Microservices, MSSQL, IIS, Javascript, jQuery, CSS, etc. Develop and maintain dynamic, responsive UI components . Manage state with Redux, Context API, or other state management tools. Integrate RESTful APIs with React frontend and handle data efficiently. Build and maintain .NET MVC APIs, implementing business logic and security (JWT/OAuth). Optimize backend performance using caching, async processing, and error handling. Design and manage SQL Server databases, writing efficient queries and stored procedures. Ensure database security with role-based access control and encryption. Debug, test, and optimize both frontend and backend for seamless application performance. Contribute to continuous improvement initiatives within the development team. Qualifications Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in software development using .Net Core, Angular, Microservices, Azure. Hands-on experience with Docker for containerization. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work effectively in a team environment and manage multiple tasks simultaneously Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Ability to creating, articulate, and position an innovative and compelling value proposition so that customer executives clearly realize the benefits and transformation value of migrating to AWS Ability to define and execute technical migration strategies by working with highly technical teams Ability to work with large scale network, compute, and storage architectures to help remove roadblocks in customer migration projects Ability to engage with development, infrastructure, security, and IT operations teams at the customer and identifying repeatable patterns and architectures for cloud migration Ability to drive the co-development of new go-to-market approaches and opportunities. Ability to identify platform improvements, influencing future iterations of the AWS platform and the Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","qualifications":" Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in software development using .Net Core, Angular, Microservices, Azure. Hands-on experience with Docker for containerization. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work effectively in a team environment and manage multiple tasks simultaneously Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Ability to creating, articulate, and position an innovative and compelling value proposition so that customer executives clearly realize the benefits and transformation value of migrating to AWS Ability to define and execute technical migration strategies by working with highly technical teams Ability to work with large scale network, compute, and storage architectures to help remove roadblocks in customer migration projects Ability to engage with development, infrastructure, security, and IT operations teams at the customer and identifying repeatable patterns and architectures for cloud migration Ability to drive the co-development of new go-to-market approaches and opportunities. Ability to identify platform improvements, influencing future iterations of the AWS platform and the Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","responsibilities":" .Net Lead DotNet Core, Angular, Microservices, Azure. A Software Engineer will be responsible for maintaining and developing Web Applications utilizing a variety of web technologies like .Net Core , Angular, Azure, Microservices, MSSQL, IIS, Javascript, jQuery, CSS, etc. Develop and maintain dynamic, responsive UI components . Manage state with Redux, Context API, or other state management tools. Integrate RESTful APIs with React frontend and handle data efficiently. Build and maintain .NET MVC APIs, implementing business logic and security (JWT/OAuth). Optimize backend performance using caching, async processing, and error handling. Design and manage SQL Server databases, writing efficient queries and stored procedures. Ensure database security with role-based access control and encryption. Debug, test, and optimize both frontend and backend for seamless application performance. Contribute to continuous improvement initiatives within the development team. ","

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10.0 - 15.0 years

40 - 45 Lacs

Hyderabad

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QualificationsExperience: Minimum of 10 years of experience spanning across traditional AI, Generative AI, IT operations and AIOps.Generative AI Expertise Proven experience in developing and implementing Generative AI solutions using frameworks like TensorFlow, PyTorch, or similar especially in IT Operations and services. Deep understanding of Generative AI models, including Large Language Models (LLMs), transformers, and other relevant architectures. Experience in fine-tuning pre-trained models for specific use cases. Experience with prompt engineering and techniques for controlling Generative AI outputs.AIOps Expertise Strong understanding of AIOps principles, methodologies, and tools. Experience with AIOps platforms such as Dynatrace, New Relic, Splunk, Moogsoft, or similar. Experience in implementing AIOps solutions for incident management, problem management, change management, and other IT operations processes.ITSM & ITOM Proficiency Deep understanding of ITSM frameworks such as ITIL. Experience with ITSM platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITOM concepts, including monitoring, alerting, and automation.Technical Skills Proficiency in Python and scripting languages Experience with cloud platforms such as AWS, Azure, or GCP. Strong understanding and experience working on containerized environments like Dockers or Kubernetes. Experience in building AI applications and models including traditional AI models for anomaly detection, clustering or classification, timeseries, regression or logistics regression forecasting models

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2.0 - 5.0 years

6 - 10 Lacs

Hyderabad

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We re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you. Apart from job satisfaction, we can offer you: HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings Perceptive is seeking a skilled Network Operations Center (NOC) & End User Compute Service Desk Engineer to join our dynamic team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation of our network, end-user computing environments, and Microsoft Azure server environments. This role requires a proactive individual with strong problem-solving skills and the ability to work effectively in a fast-paced environment. The position is shift-based, supporting a 24x7 rotational to ensure continuous coverage and support. Additionally, the role involves major incident management to swiftly address and resolve critical issues. Key Responsibilities Monitor and manage network environments Ensure optimal performance and update of critical network infrastructure Provide technical support to end users Resolve issues relating to hardware, software and mobile telephony across our end userbase Perform routine maintenance and updates Maintain and update network and compute environments Collaborate with other functions and teams within IT and the wider business unit Troubleshoot and resolve complex technical issues Maintain knowledge documentation Document network configurations, procedures and known issues Assist in the implementation of new technologies Implement and upgrade new services and platforms, adhering to appropriate change controls Ensure compliance with company policies Adhere to company and industry standards for security, data protection and all Standard Operating Procedures Respond to and manage incidents and service requests Respond and resolve incidents and requests within SLA/OLA Manage and support Microsoft Azure environments Monitor performance, troubleshoot issues and ensure security and compliance Implement and maintain Azure based solutions Manage virtual machines, storage accounts and networking components Major Incident Management Working with Service Management, coordinate and document major incidents through to resolution Problem Management Working with Service Management, coordinate and document post incident reviews and root cause information, as well as preventative information Change Management Working with Service Management ensure all changes to our environments are documented and approved through appropriate processes Other Carryout any other reasonable duties as requested. Functional Competencies (Technical knowledge/Skills) Strong knowledge of network protocols, hardware, and software. Experience with network monitoring tools and troubleshooting techniques. Familiarity with end-user computing environments, including desktops, laptops, and mobile devices. Experience with Microsoft Azure, including managing virtual machines, storage, and networking components. Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders. Ability to manage multiple tasks and priorities in a fast-paced environment. Core knowledge of ITIL processes, including but not limited to Major Incident, Problem and Change Management Experience, Education, and Certifications Proven experience in a similar role within a Network Operations Center or IT Service Desk environment. Bachelors Degree in a technical discipline or equivalent project-related experience. Willingness to work in a shift-based role supporting a 24x7 rotational. Microsoft Azure Certifications and ITIL V4 Certifications are preferential but not essential. English: Fluent. Come as you are. Were proud to be a Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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3.0 - 5.0 years

4 - 8 Lacs

Hyderabad

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We re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you. Apart from job satisfaction, we can offer you: HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings Perceptive is seeking a skilled Network Operations Center (NOC) & End User Compute Service Desk Engineer to join our dynamic team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation of our network, end-user computing environments, and Microsoft Azure server environments. This role requires a proactive individual with strong problem-solving skills and the ability to work effectively in a fast-paced environment. The position is shift-based, supporting a 24x7 rotational to ensure continuous coverage and support. Additionally, the role involves major incident management to swiftly address and resolve critical issues. Key Responsibilities Monitor and manage network environments Ensure optimal performance and update of critical network infrastructure Provide technical support to end users Resolve issues relating to hardware, software and mobile telephony across our end userbase Perform routine maintenance and updates Maintain and update network and compute environments Collaborate with other functions and teams within IT and the wider business unit Troubleshoot and resolve complex technical issues Maintain knowledge documentation Document network configurations, procedures and known issues Assist in the implementation of new technologies Implement and upgrade new services and platforms, adhering to appropriate change controls Ensure compliance with company policies Adhere to company and industry standards for security, data protection and all Standard Operating Procedures Respond to and manage incidents and service requests Respond and resolve incidents and requests within SLA/OLA Manage and support Microsoft Azure environments Monitor performance, troubleshoot issues and ensure security and compliance Implement and maintain Azure based solutions Manage virtual machines, storage accounts and networking components Major Incident Management Working with Service Management, coordinate and document major incidents through to resolution Problem Management Working with Service Management, coordinate and document post incident reviews and root cause information, as well as preventative information Change Management Working with Service Management ensure all changes to our environments are documented and approved through appropriate processes Other Carryout any other reasonable duties as requested. Functional Competencies (Technical knowledge/Skills) Strong knowledge of network protocols, hardware, and software. Experience with network monitoring tools and troubleshooting techniques. Familiarity with end-user computing environments, including desktops, laptops, and mobile devices. Experience with Microsoft Azure, including managing virtual machines, storage, and networking components. Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders. Ability to manage multiple tasks and priorities in a fast-paced environment. Core knowledge of ITIL processes, including but not limited to Major Incident, Problem and Change Management Experience, Education, and Certifications Proven experience in a similar role within a Network Operations Center or IT Service Desk environment. Bachelors Degree in a technical discipline or equivalent project-related experience. Willingness to work in a shift-based role supporting a 24x7 rotational. Microsoft Azure Certifications and ITIL V4 Certifications are preferential but not essential. English: Fluent.

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1.0 - 2.0 years

6 - 7 Lacs

Noida

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-Good verbal/ written communication skills : Clients will be based in us/uk -Good Analytical Skills - Should be able analyse issues in production environment -Understanding of Financial Instruments. basic understanding of payments/wire transfers and expense management -Good understanding of Database (preferably MS-SQL) and/or working with financial data and reporting 1-2 years of relevant work experience in performing IT operations process and managing client communications Analyze and troubleshoot process problems so as to make continuous and permanent improvements Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Develop and implement process improvement strategies. Ready to work in shifts Qualifications - MCA, BE/ BTech *Graduates with relevant work exp can be considered as well *Support experience would be preferred Mandatory Skills Comm Skills, Excel, SQL

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2.0 - 4.0 years

4 - 6 Lacs

Gurugram

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Job Title: Jira Atlassian L2 Support Engineer Location: Gurugram Working hours: 2pm to 11pm and 3pm to 12am Employment Type: Full-time Work days : Monday to Friday (5 days working from office) Job Summary: We are looking for an experienced and detail-oriented Jira Atlassian Level 2 Support Engineer to join our IT support team. This role is responsible for providing advanced technical support for Atlassian tools (primarily Jira, Confluence, Bitbucket), handling escalations from L1, and ensuring optimal performance, configuration, and usability of the Atlassian ecosystem Responsibilities: Provide Level 2 technical support for Jira, Confluence, Bitbucket, and other Atlassian tools. Investigate and resolve issues escalated from Level 1 support in a timely manner. Troubleshoot workflows, permission schemes, custom fields, and other configurations in Jira and Confluence. Monitor system performance and health, identifying and resolving issues proactively. Assist in user and group management, project configurations, and automation rule setups. Collaborate with cross-functional teams (DevOps, QA, Project Managers) to support integration and usage of Atlassian tools. Maintain documentation for common issues, solutions, and configuration guides. Escalate complex issues to Atlassian support (Level 3) or internal development teams as needed. Assist in plugin installations, upgrades, and minor tool customizations. Participate in Atlassian system maintenance and patching activities. Requirements: 2 4 years of experience in Atlassian Jira/Confluence/Bitbucket support or administration. Solid understanding of Jira project schemes, workflows, issue types, and permission models. Familiarity with Jira Service Management (JSM) and Confluence administration. Experience in troubleshooting Atlassian Marketplace apps/plugins (e.g., ScriptRunner, Xray, etc.). Ability to read and analyze log files (Jira logs, application logs). Basic scripting knowledge (e.g., Groovy, JQL, or Bash) is a plus. Experience with incident management tools and ticketing systems. Familiarity with REST APIs and integration troubleshooting is a bonus. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work under pressure and prioritize tasks effectively. Team player with a customer-centric mindset. Preferred Qualifications: Atlassian Certified Professional (ACP) certification is a plus. ITIL Foundation or similar certification is desirable. Exposure to CI/CD pipelines, DevOps tools, or Agile frameworks Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. ",

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7.0 - 9.0 years

9 - 13 Lacs

Chennai

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Job Information Job Opening ID ZR_2130_JOB Date Opened 06/03/2024 Industry Technology Job Type Work Experience 7-9 years Job Title IT Project Manager City Chennai Province Tamil Nadu Country India Postal Code 600001 Number of Positions 4 1. Project management software proficiency particularly with Jira 2. Strong leadership and team collaboration. 3. Technical understanding of IT operations / IT Infrastructure and Basic level of coding 4. Understanding of software development life cycle (SDLC) methodologies, particularly Agile 5. Risk assessment and mitigation. 6. Excellent communication and interpersonal skills check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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8.0 - 13.0 years

10 - 20 Lacs

Bengaluru

Hybrid

Tech Leader Own end-to-end product lifecycle: requirements, development, QA, DevOps Design and drive enterprise-grade architecture on Microsoft Azure, leveraging Azure AI Foundry and Power Platform. .NET, C#, Azure DevOps US, UK, UAE, and India Required Candidate profile experience in Microsoft stack (.NET, C#, Power Platform, Azure DevOps). knowledge of Azure AI services, Azure AI Foundry, and integration managing infrastructure (IaaS/PaaS/SaaS) across global region

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9.0 - 14.0 years

15 - 22 Lacs

Mumbai

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IT Service Manager - J49094 Exp : 9 to 14 Years Job Location: Mumbai (Powai - Hiranandani) It is Work from Office role & 5 Days Working Must have skills: - Product Management, including budgeting and managing contracts - Managing third party vendors - Stakeholder management, especially towards business colleagues Ideal: - Experience in a regulated environment such as banks or insurance Role: Steering and constantly improving the most efficient run model for IT applications Taking responsibility for stable operations based on Service Management guidelines according to ITIL Having in-depth knowledge and operational experience in setting up and further design service standards and processes as well as with the industrialization of global services Collaborating and coordinating with AMS and other IT units as well as (business) stakeholders across different sections on a global level Monitoring services according to Company, IT- and Application Managed Services standards Ensuring that products in your responsibility fulfil global IT Compliance, Security as well as Service Management standards. Establishing and maintaining operational methodologies and processes in assigned area of responsibility and review them regularly for effectiveness and efficiency. Acting as a multiplier and coach in the Application Managed Services community of Service Managers and Application Support Specialists regarding standards and processes Managing external service providers according to outsourcing contracts incl. continuous service improvements across all ITIL disciplines in line with mandatory Munich REs and AMS standards Reporting and measuring external Service Provider Deliverables with Munich RE internal tool landscape according to Service Level (SLA) and Key Performance Indicators (KPIs) Required: University degree in a technical discipline or IT-related education with several years of professional working experience Deep experience in IT Service Management and in managing of global distributed teams. Good experience in provider management of outsourced services with off-, near- and onshore delivery across all ITIL disciplines incl. wide reporting and monitoring skills Sound knowledge of our reinsurance IT application portfolio incl. IT application landscape Preferably basic knowledge of SAP, .Net and Microsoft application development methodologies, application lifecycle and (Azure) cloud management Pronounced analytical, conceptual and planning skills as well as ability to work independently and practically Knowledge of hybrid cloud architectures - especially based on IaaS and PaaS services Excellent command of English and German Team player and clear customer focus, open to establish new ways of working Qualification - BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-Other

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9.0 - 14.0 years

15 - 22 Lacs

Mumbai

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IT Service Manager - J49094 Exp : 9 to 14 Years Job Location: Mumbai (Powai - Hiranandani) It is Work from Office role & 5 Days Working Must have skills: - Product Management, including budgeting and managing contracts - Managing third party vendors - Stakeholder management, especially towards business colleagues Ideal: - Experience in a regulated environment such as banks or insurance Role: Steering and constantly improving the most efficient run model for IT applications Taking responsibility for stable operations based on Service Management guidelines according to ITIL Having in-depth knowledge and operational experience in setting up and further design service standards and processes as well as with the industrialization of global services Collaborating and coordinating with AMS and other IT units as well as (business) stakeholders across different sections on a global level Monitoring services according to Company, IT- and Application Managed Services standards Ensuring that products in your responsibility fulfil global IT Compliance, Security as well as Service Management standards. Establishing and maintaining operational methodologies and processes in assigned area of responsibility and review them regularly for effectiveness and efficiency. Acting as a multiplier and coach in the Application Managed Services community of Service Managers and Application Support Specialists regarding standards and processes Managing external service providers according to outsourcing contracts incl. continuous service improvements across all ITIL disciplines in line with mandatory Munich REs and AMS standards Reporting and measuring external Service Provider Deliverables with Munich RE internal tool landscape according to Service Level (SLA) and Key Performance Indicators (KPIs) Required: University degree in a technical discipline or IT-related education with several years of professional working experience Deep experience in IT Service Management and in managing of global distributed teams. Good experience in provider management of outsourced services with off-, near- and onshore delivery across all ITIL disciplines incl. wide reporting and monitoring skills Sound knowledge of our reinsurance IT application portfolio incl. IT application landscape Preferably basic knowledge of SAP, .Net and Microsoft application development methodologies, application lifecycle and (Azure) cloud management Pronounced analytical, conceptual and planning skills as well as ability to work independently and practically Knowledge of hybrid cloud architectures - especially based on IaaS and PaaS services Excellent command of English and German Team player and clear customer focus, open to establish new ways of working Qualification - BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-Other

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4.0 - 12.0 years

5 - 9 Lacs

Hyderabad

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Career Category Engineering Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist Data Security Engineer What you will do Let s do this. Let s change the world. In this vital role the Specialist Data Security Engineer covering Data Loss Prevention (DLP) and Cloud Access Security Broker (CASB) technologies. This role will report to the Manager, Data Security. This position will provide essential services that enable us to better pursue our mission. Specialist Data Security Engineers operate, manage, and improve Amgen s DLP and Cloud Access Security Broker (CASB) solutions. In our Data Security team, they will identify emerging risks related to changes in cloud technologies, advise management, and develop technical remediations to address those risks. Specialists lead the development of processes and procedures for multiple solutions which enable business units to remediate identify cloud data exposures. They run multiple projects simultaneously to implement and improve the cloud data security protection and use advanced analytics to demonstrate success. This engineer will play a key role in educating and evangelizing to technologists and business leaders the security strategies that both protect and enable business processes related to cloud data handling. Roles & Responsibilities: Designs, operates, maintains, and enhances capabilities for the technical systems that ensure protection of data for all Amgen global operations. Identifies new risk areas for data and plans controls to mitigate those risks. Researches new technologies, processes, and approaches based on industry practices and recommends future plans for data protection. Authors procedures and guidelines and advises on policies related to data protection requirements and remediation or investigation of violations. Develops and conducts training on data protection technologies for operations staff. Educates business leadership about data risk. Advises other technology groups on data protection strategies and recommends appropriate points of both technical and process integration. Partners with the Manager of Data Security to liaise to legal and human resources leadership on violation remediations. Collaborates with cloud strategy leaders and business unit leadership to ensure that cloud data protection is incorporated by design into new business projects. Collaborates with Cloud Security Engineers to integrate cloud data protection technology into the operations of traditional Data Loss Prevention operations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s degree and 4 to 6 years of experience OR Bachelor s degree and 6 to 8 years of experience OR Diploma and 10 to 12 years of experience. Functional Skills: Must-Have Skills Familiarity with one or more security frameworks, especially in regulated environments. Proficiency specifying requirements for technical systems, as well as designing, implementing, and operating those systems. Expertise in global IT operations, including an understanding of regulatory and cultural differences encountered when dealing with international peers and customers. Demonstrated competence maintaining applications on Windows and Linux based operating systems, and basic understanding of one or more programming or scripting languages. Demonstrated proficiency with one or more Cloud Access Security Platforms (Elastica, Netskope, SkyHigh, etc) Track record of project management leadership, preferably using Agile methodology. Deep knowledge of the principles of Data Protection, including availability, integrity, and confidentiality of data. Good-to-Have Skills: Proficiency with communications focused on both the development of written technical processes and the ability to convey complex ideas clearly in front of an audience. Experience with data analytics focused on building executive reports Reputation of successfully navigating large enterprise environments, understanding both ITIL driven processes and business relationship building Ability to self-direct work on multiple priorities with little to no oversight, based on critical initiatives. Professional Certifications (please mention if the certification is preferred or required for the role): Systems Security Certified Practitioner (SSCP) or Security+ SANS Certifications Cloud security certifications Relevant vendor-specific certifications Soft Skills: Established analytical and gap/fit assessment skills. Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Effective presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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