2157 It Operations Jobs - Page 27

To manage our daily operations and serve as a leading point of contact for corporate clients.Co-ordinating with the logistics team to maintain smooth operations provide customer service, handling communications with customers over calls, and messages Required Candidate profile Bachelor's Degree,2-3 years of operations experience in the transportation industry Experience in transportation/ automobile industry/ online mkt places ie : Ola, Uber, Zomato Perks and benefits Rotational shift 5 days working culture

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Critical Incident Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the ...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : Network Analytics Minimum 3 year(s) of expe...

The Information Security Consultant will support planning, execution, and reporting of operational and system IT internal controls and risk management within the company. This role will act as a point of contact for Cybersecurity Governance, Risk, and Compliance . The role will work closely with the Technology functional teams and internal business lines in the day-to-day operational delivery of the overall Cybersecurity Compliance program. Teaming with the Cybersecurity Compliance Manager, the Information Security Consultant will: Monitor changes in business processes, information systems, management and operations, and accordingly maintain an assessment to risk. Build and maintain producti...

The Information Security Consultant will support planning, execution, and reporting of operational and system IT internal controls and risk management within the company. This role will act as a point of contact for Cybersecurity Governance, Risk, and Compliance . The role will work closely with the Technology functional teams and internal business lines in the day-to-day operational delivery of the overall Cybersecurity Compliance program. Teaming with the Cybersecurity Compliance Manager, the Information Security Consultant will: Monitor changes in business processes, information systems, management and operations, and accordingly maintain an assessment to risk. Build and maintain producti...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Critical Incident Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery for IT production systems and services. Your typical day will involve suppor...

Manage Google Drive data & permissions, create/update Google Sheets with formulas & reports, support teams on Google Workspace tools, and provide basic IT support (laptops, printers, ERP, internet) ensuring smooth data handling & team coordination Required Candidate profile Graduate in IT/CS or related field, fresher to 2 yrs exp, strong in Google Sheets & Drive, quick learner, good communicator, eager to support IT tasks & explore new tools

Do you want to shape the future of fintech and healthtech Energized by challenges and inspired by bold goalsReady to elevate your career alongside driven and talented colleaguesIf that sounds like you, explore a career at Alegeus today. Opportunity Happens Here . MISSION The Client Solutions Associate will play a key role in supporting the implementation, configuration, and delivery of Alegeus healthcare benefit account administration platform and related solutions. This role requires strong problem-solving skills, attention to detail, and a client-first mindset to ensure successful solution deployment and client satisfaction. The associate will collaborate closely with cross-functional team...

Job Purpose We are looking for an experienced L3 SharePoint & Microsoft 365 Support Engineer to join our global operations team. This is a technical support role focused on incident resolution, request management, troubleshooting , and platform administration for a global Managed Services Provider (MSP) environment. The ideal candidate will have deep expertise in SharePoint Online and Power Platform with strong troubleshooting skills, stakeholder communication, and the ability to support enterprise-level environments. Key Responsibilities: Handle L3-level incidents and service requests related to SharePoint Online, OneDrive for Business, Power Platform, and other M365 services. Monitor, trou...

Job Title: SRE Lead (Support & Operations) Job Summary: We are seeking an experienced and proactive Site Reliability Engineering (SRE) Lead with a strong background in support operations, service management, and debugging complex systems built on Java and microservices architecture. This role is crucial in ensuring the reliability, stability, and efficiency of our critical systems while driving process improvements, incident management, and cross-functional collaboration. As an SRE Lead, you will oversee system health, manage escalations, track and ensure ticket closures, follow up on issues, and enhance support processes to deliver a seamless operational experience. Experience: 7+ years Key...

Manage and prioritize service requests and project workstreams in collaboration with internal stakeholders, external vendors, and subject matter experts leading multiple engineering teams in an Agile/Kanban environment. Support the design, implementation, and optimization of enterprise-wide supply chain solutions, including warehouse management, inventory control, and logistics systems. Act as a key escalation point for service disruptions, leading incident resolution efforts and ensuring timely communication and stakeholder engagement. Ensure operational excellence and accountability for system performance, uptime, and delivery metrics. Ensure positive interactions and champion cultural fac...

Take lead in creation of key artefacts such as Payments architecture, roadmaps, strategies and communication plans. Use experience and expertise in Payments and Account Receivable to steer business on strategy and risks. Provide key inputs and subject matter expertise for projects during Design and Delivery. Design solutions for projects impacting Payments and Loan Management systems, ensuring that designs adhere to agreed design standards and methods. Produce Requirements Documents, High Level and Detailed Design documents, Input into Testing strategies and plans, and define or create Training material for each solution. Manage the solution design throughout the project lifecycle through to...

Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Title: IT Manager India Operations Location: Hyderabad, Ind...

Here s a structured Job Description (JD) draft for the Sr. Service Desk Support Engineer & Lead , based on the details you provided: Sr. Service Desk Support Engineer & Lead Position Overview We are seeking a Senior Service Desk Support Engineer & Lead to join our IT operations team. This role is responsible for leading day-to-day Service Desk activities, resolving incidents, guiding junior analysts, and ensuring the highest levels of customer satisfaction. The ideal candidate will have strong technical expertise in end-user computing, leadership skills to mentor the team, and the ability to drive operational excellence. Key Responsibilities Service Desk Operations Answer customer requests v...

Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisations security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital...

The Site IT Operations Deskside Support role is responsible for delivering end-user IT services and operational excellence at the site level. This includes deskside support, asset lifecycle management, procurement coordination, and ensuring compliance with IT security and control standards. The role demands strong communication, analytical thinking, and a customer-first mindset. Education: BE / MCA / MBA (IT) Experience: Minimum 3 years in IT operations or deskside support roles Knowledge in the following tools/asset types: ServiceNow Incident, request, and asset management Windows, Mac, Ubuntu Microsoft Office Suite Excel, Outlook, PowerPoint, Word SAP Ariba Procurement and supplier managem...

Join our Team About this opportunity: With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. ...

Join our Team About this opportunity: With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust we trust each other to do the right things! We believe in taking decisions as close to the product and technical expertise as possible. ...

Job Description Note: This role will work during UK business hours Key Responsibilities: Tech Support & Escalation Triage, categorize, assign, and resolve a broad range of incoming IT Support requests via channels like Slack, email, and web form. Act as an escalation point for IT Associates to meet internal OLAs. This requires strong troubleshooting skills and resourcefulness. Execute onboarding and offboarding tasks, including provisioning and deprovisioning accounts, hardware, and system access. Document solutions for IT team and employee reference. Infrastructure support like DNS, bulk email platforms, cloud backups, and email security (SPF, DMARC, DKIM). Proactively identify recurring is...

The Site IT Operations Deskside Support role is responsible for delivering end-user IT services and operational excellence at the site level. This includes deskside support, asset lifecycle management, procurement coordination, and ensuring compliance with IT security and control standards. The role demands strong communication, analytical thinking, and a customer-first mindset. Education: BE / MCA / MBA (IT) Experience: Minimum 3 years in IT operations or deskside support roles Knowledge in the following tools/asset types: ServiceNow Incident, request, and asset management Windows, Mac, Ubuntu Microsoft Office Suite Excel, Outlook, PowerPoint, Word SAP Ariba Procurement and supplier managem...

Product Management, Pune, India Senior Technical Writer About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is located in Pune. Youll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a ...

Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc. Job Type: Careers | We Are Hiring - Progressive Infotech Grow Your Career with Us Join Our Team and Elevate Your Career Trajectory Discover limitless growth opportunities with Progressive Infotech. We are committed to diversity and inclusion, valuing individuals from all backgrounds. Join our team and unleash your potential in a fast-paced learning environment. With cutting-edge technologies, we invest in your professional development while meeting your workplace needs. Empower your career with us today. Progressive Infotech 25th Anniversary Celebrations 2023 - YouTube 355 subscribers Tap to unmute...

Posted : 1 hour ago About VGL Group Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products . In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally , with 3,000+ based in Jaipur, India. Multi-Channel Presence VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms : Shop LC (USA) Live broadcasts to 60M+ homes with a strong e-commerce presence. TJC, UK Reaches 27M+ homes through TV and digital platforms. Shop LC Germany Broadcasts to 40M+ homes , expanding VGL s European market presence. Ideal World (UK) Acquired in 2023 , a leading UK teleshopping & digital sales platform . Mindful Soul...

Project Description: Experience in Service Desk Management and Voice Support with strong communication skills Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team. Requirements: Excellent customer service skills with a high level of focus on quality Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person. Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX). Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed. Log and document incidents, gener...

IT Manager will oversee the company’s IT infrastructure,applications,networks,and security systems.The role involves managing the IT team,ensuring smooth day-to-day operations,implementing new technologies,and aligning IT strategy with business goals