979 It Operations Jobs - Page 25

Job Title: Sr. Software Engineer Job Code: 10144 Country: IN City: Mumbai Skill Category: IT\Technology Description: Job Overview AI/ML IT Analyst who will work with Snowflake data platform to support AI/ML initiatives, data analytics, and IT operations while helping to develop and implement machine learning solutions. Key Responsibilities Build and maintain data pipelines using Snowflake Assist in developing ML models using Snowflakes ML capabilities Write and optimize SQL queries for data extraction and transformation Support data warehousing operations in Snowflake Help integrate AI/ML solutions with Snowflake infrastructure Perform data quality checks and maintenance Create automated reporting solutions Assist in data migration projects Technical Requirements Core Skills Bachelors degree in Computer Science, Data Science, IT, or related field Strong SQL knowledge Python programming skills Understanding of data warehousing concepts Basic machine learning knowledge SnowflakeSpecific Skills Experience with Snowflakes core features: Data loading and unloading Time travel and data cloning Warehouse management Access control and security Familiarity with Snowpark for Python Understanding of Snowflakes ML capabilities Experience with Snowflake integrations Tools & Technologies Snowflake Data Cloud Python libraries (pandas, numpy, scikitlearn) BI tools (SAP BO, Power BI) ETL/ELT tools Version control (Git) Machine learning frameworks Data modeling tools Preferred Qualifications Snowflake SnowPro Core certification Experience with: Snowflake Streams and Tasks External tables Stored procedures UDFs (UserDefined Functions) Knowledge of cloud platforms (AWS, Azure, GCP) Understanding of data governance principles Soft Skills Strong analytical mindset Problemsolving abilities Team collaboration Clear communication Documentation skills Learning agility We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

QualificationsExperience: Minimum of 10 years of experience spanning across traditional AI, Generative AI, IT operations and AIOps.Generative AI Expertise Proven experience in developing and implementing Generative AI solutions using frameworks like TensorFlow, PyTorch, or similar especially in IT Operations and services. Deep understanding of Generative AI models, including Large Language Models (LLMs), transformers, and other relevant architectures. Experience in fine-tuning pre-trained models for specific use cases. Experience with prompt engineering and techniques for controlling Generative AI outputs.AIOps Expertise Strong understanding of AIOps principles, methodologies, and tools. Experience with AIOps platforms such as Dynatrace, New Relic, Splunk, Moogsoft, or similar. Experience in implementing AIOps solutions for incident management, problem management, change management, and other IT operations processes.ITSM & ITOM Proficiency Deep understanding of ITSM frameworks such as ITIL. Experience with ITSM platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITOM concepts, including monitoring, alerting, and automation.Technical Skills Proficiency in Python and scripting languages Experience with cloud platforms such as AWS, Azure, or GCP. Strong understanding and experience working on containerized environments like Dockers or Kubernetes. Experience in building AI applications and models including traditional AI models for anomaly detection, clustering or classification, timeseries, regression or logistics regression forecasting models

Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in software and product innovation focus on developing cuttingedge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In digital project management at PwC, you will oversee and coordinate digital projects, enabling successful delivery within budget and timelines. Your work will involve utilising strong organisational and communication skills to effectively manage crossfunctional teams and drive digital transformation initiatives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities Handson experience in developing apps for AWS and Azure Handson experience with Azure services for application development and deployments. Experience with Azure infrastructure services required for hosting applications on Azure IaaS and PaaS. Analyze source architecture, Source code and AWS service dependencies to identify code remediations scenarios. AWS to Azure migration experience preferred. Perform code remediations/Refactoring and configuration changes required to deploy the application on Azure, including all Azure service dependencies and other application dependencies remediations at source code and Infra level. 5+ years of experience in application development with either Java or Python, Node.js, or .NET. Experience in application testing support and troubleshooting. Experience in application deployment scripts/pipelines, App service, VMs, APIM, AKS/Microservices/containerized apps, Kubernetes, helm charts. Some of the tech stack details Apigee config, Spring Boot REST API, Confluent Kafka AWS S3 Sync connector, Azure Blob Storage, Azure Functions, Azure Files, Arora PostgreSQL data migration, S3 Standard data migration, Spring Server Config, NodeJS REST API, S3 to Azure Blob Storage, AWS to Azure SDK Conversion, EKS to AKS migration Mandatory skill sets Preferred skill sets NA Years of experience required 3 to 5 years Education qualification BTech/BE Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Microsoft .NET Development Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Agile Team Dynamics, Analytical Thinking, Application Lifecycle Management, Atlassian Jira Align, Azure DevOps Server, Change Control Processes, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Operations, IT Project Implementation, IT Project Lifecycle, IT Project Management (ITPM), Jira Software, Learning Agility, Microsoft Project, Optimism {+ 14 more} Travel Requirements Government Clearance Required?

Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in software and product innovation focus on developing cuttingedge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In digital project management at PwC, you will oversee and coordinate digital projects, enabling successful delivery within budget and timelines. Your work will involve utilising strong organisational and communication skills to effectively manage crossfunctional teams and drive digital transformation initiatives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. s Primary Skills (.NET+Angular , Java SpringBoot , Azure Functions,DevOps) strong hands on experience in .NET, Angular, Typescript strong handson experience in .java Spring boot Strong Experience in AKS and Containers Experience in API Gateway, database, Microservice design Experience in Kafka Secondary skills Azure Functions Kafka Devops Mandatory skill sets .NET, Angular, Typescript strong handson experience in .java Spring boot Strong Experience in AKS and Containers Preferred skill sets .NET, Angular, Typescript strong handson experience in .java Spring boot Strong Experience in AKS and Containers Years of experience required 3 to 5 years Education qualification BTech/BE Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills SAP Full Stack Development Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Agile Team Dynamics, Analytical Thinking, Application Lifecycle Management, Atlassian Jira Align, Azure DevOps Server, Change Control Processes, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Operations, IT Project Implementation, IT Project Lifecycle, IT Project Management (ITPM), Jira Software, Learning Agility, Microsoft Project, Optimism {+ 14 more} Travel Requirements Government Clearance Required?

Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in software and product innovation focus on developing cuttingedge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In digital project management at PwC, you will oversee and coordinate digital projects, enabling successful delivery within budget and timelines. Your work will involve utilising strong organisational and communication skills to effectively manage crossfunctional teams and drive digital transformation initiatives. & Summary Responsibilities Strong expertise in Java (Spring Boot), and fullstack development on Azure Experience in microservices architecture, API design, and cloudnative development Handson experience in containerization and orchestration (Docker, Kubernetes) Proficiency in software development lifecycle (SDLC), Agile methodologies, and DevOps practices Strong background in code reviews, best practices, and technical mentoring Experience in performance optimization, scalability, and security architecture in Azure Handson Experience in Azure Kubernetes Service Experience with Devops process and manage the deployment. Experience in azure monitoring and logging. Hands on Experience in Rest API, Azure SQL MI, Azure app service, Key Vault etc. Basic Knowledge in Azure networking Mandatory skill sets Java (Spring Boot), and fullstack development on Azure Preferred skill sets Java (Spring Boot), and fullstack development on Azure Years of experience required 3 to 5 years Education qualification BTech/BE Education Degrees/Field of Study required Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Java Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Agile Team Dynamics, Analytical Thinking, Application Lifecycle Management, Atlassian Jira Align, Azure DevOps Server, Change Control Processes, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Operations, IT Project Implementation, IT Project Lifecycle, IT Project Management (ITPM), Jira Software, Learning Agility, Microsoft Project, Optimism {+ 14 more} Travel Requirements Government Clearance Required?

We are seeking a highly motivated and experienced ERP Software Consultant to join our growing team in Gurugram . You will be responsible for leading and participating in ERP implementation projects, working closely with clients to understand their business needs and configure the software to meet their requirements. Responsibilities: Gather and analyze client business requirements. Configure and customize ERP software. Provide training and support to end-users. Troubleshoot and resolve technical issues. Manage project timelines and budgets Requirements Qualifications & Requirements : Bachelor\u2019s degree in Computer Science, Information Systems, or related field (MBA in IT/Operations is a plus) Minimum 2\u20134 years of hands-on experience in ERP implementation/support Strong understanding of business processes (Finance, Inventory, Sales, Purchase, etc.) Familiarity with ERP platforms and database systems (SQL knowledge preferred) Excellent communication and client interaction skill

Key Responsibilities : Wrike Adoption & Enablement Act as the Wrike Champion for the company, own setup, configuration, training, and ongoing improvements. Design, roll out, and maintain custom workflows, dashboards, and automations in Wrike tailored to each teams needs. Conduct onboarding, refresher training, and 1-on-1 support to help teams fully adopt the platform. Continuously monitor usage and adoption, identify gaps, and proactively drive engagement Digital Upskilling & Enablement Build a digital-first culture by training employees on modern digital tools and mindsets. Conduct regular learning sessions, quick-tip videos, and help guides to drive tech-savviness across the company. Identify blockers to adoption and create support systems to help every team member become confident and self-reliant in digital tools. AI Tools & Automation Research and roll out AI tools (e.g., ChatGPT, Copilot, Notion AI, or industry-specific platforms) that can streamline work. Partner with teams to find use cases where AI can reduce manual work, improve decision-making, or enhance customer experience. Create simple playbooks and guidelines for ethical, effective use of AI tools in day-to-day work. Cross-functional Collaboration Work closely with HR, Sales, Marketing, Projects, and other teams to understand their workflows and recommend relevant digital solutions. Translate real business needs into digital use cases, workflows, and automations that save time and reduce duplication. Be the go-to person for productivity hacks, tool-related problem solving, and system improvements. Tracking & Continuous Improvement Use Wrike and other tools to monitor project efficiency, identify inefficiencies, and share actionable insights with leadership. Establish simple KPIs and success metrics for tool adoption, team usage, and productivity impact. Preferred candidate profile 5+ years of experience in digital transformation, systems implementation, business productivity, and operations enablement. Hands-on expertise with project management platforms (Wrike, Monday.com, Asana, ClickUp, Jira) and AI-powered tools to optimize workflows. Strong technical background in IT infrastructure, cloud computing, O365, Farvision (ERP), and collaboration tools. Effective communicator and trainer with a systems thinking approach to cross-functional collaboration and change management. Highly organized, structured, and solutions-oriented, with the ability to thrive in fast-paced, evolving environments. Passionate digital enabler, patient and enthusiastic in helping teams adopt and embrace new technologies.

Job Description: Leads development and implementation processes for the organizations IT systems and department. Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss. Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure. Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs. Oversees security of systems, networks, and enterprise information. Facilitates IT security audits or investigations. Develops and maintains relationships with external IT vendors and service providers. Coordinates multisite IT systems via enterprise resource planning (ERP). Performs other related duties as assigned. Manage & support IT compliance, governance and certification. Cost analysis report for management reviews and plan of optimization. Learning and development plan for IT team for growth and support perspective. Review and revision on best practices for best IT service//e delivery. Support and participates in assigned organizational strategy. Implement various project – Onetime or long term based on management direction for vTech Evolve IT services. Hires and trains IT staff. Schedules, organizes, and assigns projects to members of the IT team. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with company policy. Required Skills: Excellent verbal and written communication skills. Proficient in latest technology for IT systems and management including cloud, network, servers, programming languages (basic) Good knowledge on Enterprise SaaS application, Active Directory, Virtualization platforms, AWS/Azure Cloud platform Ability to provide solution write up and architecture to business development team for our IT services. Good on presentation skills. Good knowledge on VoIP and UCaaS platform. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent analytical and management skills. Excellent interpersonal skills. Through understanding of IT and practical applications to support the company’s goals.

It s not just about your career or job title It s about who you are and the impact you will make on the world. Because whether it s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Role Summary: Wabtec s L eadership E xpertise A ccelerated D evelopment ( LEAD ) is a prestigious program for young professionals who have a passion for technology, a drive for excellence, and share in Wabtec s core values. The program is designed to accelerate participants professional development through intense technical training and a variety of business-critical assignments. LEAD graduates have proven to be the vanguards of technical and business excellence and have track record of proactively and continually making innovative contributions to Wabtec s future. Essential Responsibilities: Over the course of the program, you ll receive a broad set of diverse assignments spanning product management, data analytics, IT operations, software development, and more. Additional Responsibilities: Full-time, two-year leadership development program where members work within the WABTEC business alongside experts in various locations. Four, six months rotational assignments within your specific business covering diverse projects in Digital Engineering, Data Analytics Operations, Technical Product Management, and more. Global classroom experience and virtual coursework focused on technical training, leadership, and business acumen. Qualifications/Requirements : Basic Qualifications A Bachelor s/ Master s Degree in Computer Science, CIS, Computer Engineering, Electronics and Communications Engineering, IT Security, ITM, Informatics, Information Science, Information Systems, Information Technology, MIS, Security and Risk Analysis or relevant STEM majors with experience in Software or IT experience; or graduate of a software/IT accelerator program. Minimum cumulative 8 CGPA. Graduating by May/June 2025. Eligibility Requirements Legal authorization to work in the India is required. We will not sponsor individuals for employment visas, now or in the future, for this job. Desired Characteristics: Strong analytical skills. A strong commitment to a career in technology with a passion and aptitude for both software and information technology. Up to date with current industry standards, trending software, and information technology development tools. Preferred strong knowledge in concepts of OOPS, Data Structure and Algorithms, strong hold in any programming language e.g. Java, C++, C#. Knowledge of Test Automation, Web Application development, DevOps, Data Analytics/Machine Learning, Cloud Computing will be preferred. Prior intern, co-op, or research experience in IT, software, or relevant area. Solves technical challenges through regular application of common design patterns, and identify appropriate patterns for use in problem solving. Applies strong analytical mindset to solve complex problems with an innovative and out-of-the-box thinking. Ability to understand coding standards that meet and deliver desired functionality using the technology selected for the project. Strong customer focus, ability to understand the value proposition for the customer, and commitment to deliver the best value proposition. Able to engage positively across multiple departments to establish clarity, vision, and mutual trust to achieve business goals. Demonstrated program / project management skills working on and leading teams. Leadership experience inside and/or outside the classroom. Excellent written and verbal communication skills; ability to articulate technical problems in clear and simple terms. Contributes to creative solutions and challenges the status quo. Proactively learns new tools and identifies opportunities for improvement and promotes their adoption. About Us: Come join us as we continue to deliver the exceptional products and services our customers expect. Our employees are our greatest asset, and we look forward to a bright future within Wabtec. WABTEC offers a great work environment, professional development, challenging careers, and competitive compensation. WABTEC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Location: Bengaluru, India Who are we Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. . .

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Program Manager, IT Services, will ensure operational excellence and continuous improvement from Medtronic s third-party technology service providers. This position will be responsible for the daily interactions with large Managed Service Provider (MSP) and Business Process Outsourcing (BPO) firms, managing contracts and supplier relationships so as to optimize performance and value creation. Reporting to the Senior IT Manager at Medtronic s Engineering and Innovation Center (Hyderabad), this role will be part of Global IT s Vendor Management Office, whose goal is to ensure proper governance and partnership with our Top 50 strategic suppliers. As a part of that team, the Program Manager will be accountable for a subset of the VMO s IT services suppliers, building local relationships (internally and externally) while managing contractual SLAs, KPIs, and deliverables. This role is a key part of our global workforce strategy, which has been designed to leverage its third-party service delivery partners for both recurring run functions and variable plan and build requirements. Responsibilities may include the following and other duties may be assigned. Works with the Senior IT Manager and other Program Managers to execute the VMO strategy for Global IT s services suppliers. Delivers against annual cost and quality goals, holding our vendors accountable for contractual performance while maintaining positive, cooperative relationships. Works collaboratively with the VMO team, internal customers, and IT services suppliers to match requirements to capabilities, set proper expectations, drive clarity of communication, and optimize ways of working together. Understands the details of the assigned MSP and BPO contracts, serving as the subject matter expert in enforcing contractual requirements and resolving conflicts between Medtronic and its suppliers. Cultivates and maintains local relationships with our top India-based IT services suppliers. Participates in site visits, audits, and face-to-face investment in our strategic partners. Able to leverage these relationships to map out priorities, influence outcomes, and ensure Medtronic s needs are met by our suppliers. Delivers measurable quality and performance improvements year-over-year, as seen in both monthly SLA/KPI metrics and customer satisfaction scores. Delivers measurable financial value year-over-year, coming from cost savings, cost avoidance, and supplier-driven AI, automation, process and resource efficiency. Required Knowledge and Experience: 12+ years of IT experience with a Bachelors Degree in Engineering, MCA, or MSc. 8+ years working in some combination of IT operations, procurement, or vendor management; where managing contractual performance and influencing supplier outcomes was a core part of the position. 6+ years working with IT services suppliers, with particular emphasis on large, multinational firms such as Cognizant, TCS, Wipro, Infosys, etc. Experience working with vendor management data (SLAs, KPIs, financials) to measure and hold suppliers accountable for defined standards of performance. Experience working with global teams in a follow-the-sun model; effective working with people and teams across APAC, EMEA, and the Americas. Good to have: Strong written, oral, and interpersonal communication skills, specifically as it relates to working with internal customers and a variety of IT services suppliers. Ability to influence - both internally and externally - using an objective, data-driven approach to reach the right solution. Optimistic and solution focused - brings a positive outlook to the team, with a belief that we can always find a better, faster, cheaper way to deliver vs. the status quo. Experience working with India-based IT services firms, specifically in a customer-supplier context where vendor management was a key part of the position. Experience working with U.S. multinational firms, customers, and/or leadership teams; able to communicate and influence across cultures and time zones. Travel: 5%; within India to interact with and influence IT services suppliers. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the RD lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

" About JOSYS Josys, a dynamic B2B SaaS platform startup, has embarked on a mission to revolutionize IT operations globally, following an exceptional launch in Japan and securing $218 million in Series A and B funding. Our platform enables businesses to conquer the complexities of work-from-anywhere setups, rapid digital transformation, and the proliferation of SaaS applications by simplifying, optimizing, and securing their IT operations. With a presence in 9 countries, including Japan, India, and the USA, our cutting-edge product technology center is located in Bengaluru, India. As we continue our rapid expansion, we aim to double our full-time employee headcount in 2024, enhancing our capacity to innovate and deliver. The Role Were looking for a Technical Program Manager (TPM) with 8-12 years of experience to join our core program management function. As a TPM at Josys, you ll lead high-impact, cross-functional programs spanning product development, platform infrastructure, and go-to-market initiatives. This is an individual contributor role ideal for candidates who are hands-on, execution-driven, and thrive in a collaborative startup environment. You ll play a critical role in scaling our product and engineering operations while helping the company deliver against aggressive growth goals. What Youll Do Drive complex, cross-functional programs that span product, engineering, and go-to-market teams. Define, plan, and execute programs from early-stage ideation through launch and iteration. Collaborate with product managers and engineering leads to translate vision and strategy into detailed execution roadmaps. Facilitate agile planning rituals (standups, sprint planning, retrospectives) and align teams around delivery goals. Proactively identify blockers, risks, and misalignments and work across teams to resolve them. Ensure clear communication, status reporting, and stakeholder alignment at all levels, including executive updates. Drive continuous improvement in how we prioritize, plan, and execute cross-functional work. Contribute to building our program management culture, tools, and best practices as we scale. What Youll Bring 8-12 years of experience in technical program management, preferably in SaaS, product-led, or startup environments . Strong understanding of software development lifecycle (SDLC), agile methodologies, and DevOps practices. Proven ability to lead complex technical programs with multiple engineering squads and evolving priorities. Experience driving end-to-end execution in ambiguous, fast-paced, and highly collaborative environments. Excellent communication, stakeholder management, and decision-making skills able to influence across functions and levels. Technical fluency able to engage effectively with engineers and product managers on architecture, APIs, cloud infrastructure, and systems thinking. Proficiency with tools such as Jira, Confluence, Notion, Slack, GitHub , and other modern collaboration platforms. Familiarity with cloud platforms (e.g., AWS, GCP) and microservices-based architecture. Experience with building internal tooling, developer platforms, or enterprise-facing infrastructure. Certifications such as PMP, CSM, SAFe , or equivalent. AI Productivity Mindset: Must be AI tech-savvy actively using AI tools to improve productivity. Proactive in leveraging emerging technologies (including AI) to drive faster, smarter development and solve real product challenges.

About NCR Atleos Incident Manag er Position Summary As the Incident Manager, you will oversee all aspects of the Major Incident Management process, from identification to restor al of service as quickly as possible to minimize the impact to business operations . During the major incident lifecycle, the Incident Manager ensures timely escalations to technical teams, coordinates with support resources, and drives service restoration activities. The role also includes creating and managing timely communications during outages to stakeholders and supports performing the root cause analysis & and conducting follow-up meetings. Also, the IT Incident Manager will drive continuous improvement activities including focusing on driving down incident count s , reducing Mean time to Restore ( MTTR ) and incident duration and will act as an escalation point for leadership and our business partners . Some of the things you will be doing. Participate in a 24/7/365 on-call rotation. Point of contact for all Major Incidents . Work independently to m anag e critical incidents, including Facilitating triage calls to engage technical support teams, coordinating service restoration activities, and communicating all relevant details to key business and client stakeholders. Documenting details related to Major Incidents, including the persons & teams engaged, service restoration actions and its associated results . Craft clear and concise executive style major incident technology communications in a timely manner per the service level objective (SLO) to incident resolution. Manage major incident intake by determination of Impact and Urgency to access appropriate priority based on situational appraisal and extracted information from our partner functions. Conducting an after-action review with all parties actively engaged during a Major Incident and participating as needed in the Problem Management process as part of the investigatory team. Documenting root cause details and preventative action items for Problem Management. Participating as a global team member to coordinate the seamless transition of active incidents across and between regions, participate in and assist with communications, reporting, and follow-up actions. Maintaining a heightened level of sensitivity to future business impact and risk to customers/stakeholders. Acting in a leadership style capacity and having general oversight on our most significant Major Incident events. Establish and cultivate relationships with stakeholders to create and support the incident and problem management processes. Generate KRI/KPI reporting to measure success of the incident management process, trend analysis reports of recurring incidents, monthly metrics major incidents and other reports as required . Initiate actions to resolve potential interruptions to service identified during proactive and trending analysis of IT incidents. Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable. Participate in other projects and duties as assigned. Skill Must be able to work independently, take the initiative and be a self-starter. Must have minimum 4 yr experience in Incident manager role with overall experience of minimum 6 yrs + Strong facilitation skills to command-and-control major incident bridges to ensure timely resolution ( Actively r un a major incident bridge independently) . Excellent verbal and written communication skills are required in all aspects of this role. You will need to use proper spelling, grammar, and business language to effectively communicate with key stakeholders & leadership (both internally and with our clients). Solid interpersonal skills and a positive disposition are essential to working effectively across the organization to drive results, and a strong desire to help others succeed will be key in working and collaborating as part of our global team. Ability to self-motivate, work in high pressure and fast pace environ ment to identify and implement appropriate day to day actions with high-level direction and minimal guidance. Ability to identify or infer from information available, the impact to business resulting from an incident, and determine & drive the escalation and response plan appropriate to the impact. Ability to effectively translate complex technical details into business equivalent terms for communication to a wider non-technical audience. Outgoing & collaborative approach to daily work and interactions, and a no-nonsense approach to solving problems and driving results. Proficiency with Microsoft Office Suite and desktop publishing (Outlook, PowerPoint, Excel, Word, etc.) is required for this role. Working knowledge and experience with Enterprise Service Management (ESM) platforms such as ServiceNow , or equivalent ticket management tools. Strong working knowledge of ITIL and IT Service Management processes, specifically around incident and problem management. Experience with high availability/incident response working on call. Fluent in English verbal and written. Some of the soft skills / abilities required for you to be successful in this role include Critical Thinking, Problem Solving and Deductive Reasoning. Leadership Capacity, Capability, and Competency (Leaders inspire other to take action) Commanding presence to manage major incident bridge effectively . Active Listening with the ability to learn, develop and execute quickly Great Team Player Characteristics. Maintaining a professional demeanor and attitude to control the chaos . Ability and confidence to act decisively and take constructive feedback . Exercise influence over a wide variety of individuals at all levels of technical & business leadership. Ability to multi-task and make good judgments in a dynamic and high impact environment. Ability to challenge the assumptions and information that does not reflect accurately the situation at hand. Excellent phone / video presence and verbal / written communication skills. Strong relationship management and client centric mindset. Additional Preferred Qualifications Strong working knowledge of ITIL and IT Service Management processes, specifically around incident and problem management. ITIL certification. Working experience and knowledge of end-to-end IT software and systems solution delivery from idea conception, design, development and transition into production operations and maintenance. Experience including software development, Unix systems administration, and cloud-based application management. Experience working in an IT Operations Command Center or Network Operations Center (NOC) for large enterprises. Strong formation in running incidents / situations / crisis events in a large, complex enterprise environment. Experience & Education Demonstrable experience working in an operational area of IT, within a large or multi-client environment . Graduate Degree Holder or Equivalent Participate in a 24/7/365 on-call rotation. Incident Management with a demonstrated track record of increasing responsibility or satisfactory results. Must have minimum 4 yr experience in Incident manager role with overall experience of minimum 6 yrs+ EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

About us Bain & Company is a global management consulting that helps the worlds most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services. What you'll do The TSG Support Associate role at Bain is responsible for providing technical support and assistance to employees with IT-related issues and problems. This individual will serve as the primary point of contact for these issues and will be responsible for troubleshooting and resolving hardware and software problems on computer systems, maintaining an accurate inventory and repair log, enforcing TSG guidelines and policies, and managing user accounts and permissions. Additionally, the Coordinator will need to coordinate off-site repairs with external vendors, test new applications and upgrades, monitor backups, assist in supervising and training junior TSG staff and conduct end-user training programs. This is a demanding and results-oriented environment that requires strong problem-solving and customer service skills, as well as a solid understanding of computer systems and software. Operations & Support (100%): Serve as the primary contact for IT related problems and issues for Bain employees Install, configure, and upgrade software and operating systems Investigate, troubleshoot and resolve hardware and software problems on computer systems Maintain accurate inventory database, repair log and activity log Enforce TSG guidelines and policies Manage user accounts and set permissions Coordinate off-site repairs with external vendors Work with other TSG staff to test new applications and upgrades Support development of end user training programs About you Associate's/Bachelors degree or an equivalent combination of education, training and experience Previous corporate experience of 3-5 years preferred Experience in a customer service or technical support role Experience with remote support tools and techniques Experience in managing and prioritizing service requests and escalations Experience in creating and maintaining documentation, processes, and procedures Demonstrated interest and aptitude in technology and technical issues Communicate well with customers and members of the team, display a confident and self-motivated approach Strong time management and prioritization skills in a multi-tasking environment Ability to work well in a team environment, support other members of the TSG team as they support our customers Ability to be calm and think clearly under pressure Aptitude for analytical problem resolution, troubleshooting skills and approaches What makes us a great place to work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoors Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree or Graduation Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities:- Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge.- Manage service desk operations, ensuring world-class system performance and exceptional communication with clients.- Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge.- Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: - Must To Have Skills: Service Desk Voice Support, Service Desk Management- Strong understanding of IT operations and support processes.- Experience with incident management and problem management processes.- Excellent communication and interpersonal skills.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field.- This position is based at our Bengaluru office. Qualification Bachelor Degree or Graduation

Grade HResponsible for supporting the delivery of business analysis and consulting processes and procedures for the defined specialism using sound technical capabilities, building and maintaining effective working relationships, ensuring relevant standards are defined and maintained, and supporting delivery of process and system improvements. Specialisms: Business Analysis; Data Management and Data Science; Digital Innovation. Entity: Technology ITS Group You will work with A hardworking and multi-functional team of IAM architects, security engineers, platform owners, and business collaborators across HR, IT operations, and compliance. This team flourishes with collaboration, a security-first approach, and a strong dedication to automation and scalability. You ll engage with a diverse set of federated teams, helping them integrate and mature their access governance capabilities. We value innovation, continuous improvement, and product thinking empowering you to lead with impact, drive adoption through streamlined experiences, and shape the future of identity governance. You ll be part of a supportive environment that encourages knowledge sharing, agile practices, and staying ahead of emerging IAM trends. Let me tell you about the role Senior Enterprise Technology Engineer - Identity Governance Onboarding, you will play a critical role in helping federated teams govern their access by onboarding them onto our IGA platform. Your mission is to make the onboarding process streamlined, scalable, and automated, ensuring teams can adopt governance capabilities with minimal effort. This role will be part of team that drives the integration of systems into IGA, ensuring visibility, policy enforcement, and access governance maturity. You will lead the development of self-service, BAU, and project-based onboarding strategies, allowing teams to evolve from basic governance (visibility, access reviews) to advanced governance (recertification, segregation of duties, and attestation). What you will deliver Supporting IGA Onboarding Adoption - Assist in connecting applications and systems to the IGA platform through self-service, automation, or project-based onboarding, helping teams adopt governance capabilities efficiently. Implementing Access Governance Controls - Contribute to enabling access to entitlements, supporting policy enforcement, and assisting in the implementation of governance features such as recertification, attestation, and segregation of duties (SOD). Contributing to IGA Platform Enhancements - Participate in designing and improving features that streamline onboarding processes and make it easier for teams to integrate with the IGA platform. Data Integration Source Mapping - Work with senior engineers to identify and configure appropriate data sources and connectors that support identity lifecycle and governance requirements. Supporting Compliance Audit Activities - Help ensure that onboarding and governance activities meet compliance standards such as SOX and GDPR, and assist with access reviews and certification processes. multi-functional Collaboration - Collaborate with IAM platform teams, HR, IT operations, and business units to understand integration needs and support onboarding efforts. Ongoing Optimization Feedback Loops - Monitor onboarding progress, gather feedback from collaborators, and contribute to continuous improvement of onboarding flows and governance capabilities. What you will need to be successful (experience and qualifications) Technical skills we need from you Bachelor s degree in technology, Engineering, or a related field. Demonstrable experience in enterprise technology, security, and operations in large-scale global environments. Strong collaborator management skills, with the ability to engage and influence senior business leaders. Experience implementing CI/CD pipelines, DevOps methodologies, and Infrastructure-as-Code (Terraform, Ansible, etc.). Deep knowledge of ITIL, Agile, and enterprise IT governance frameworks. A passion for emerging technology trends, security standard methodologies, and innovation. Essential skills Identity Access Management (IAM) Foundation Hands-on experience with Identity Governance Administration (IGA) tools such as SailPoint, Saviynt, ForgeRock, or Microsoft Entra ID Governance. Working knowledge of identity lifecycle processes, role-based access control (RBAC), and attribute-based access control (ABAC). Familiarity with access request workflows, entitlement reviews, and segregation of duties (SOD) concepts. Technical Automation Skills Exposure to integrating applications with IGA platforms and assisting with connector development and onboarding automation. Basic understanding of REST APIs, JSON, SCIM, and directory services for identity synchronization. Experience writing scripts (e.g., Python, PowerShell) and working with Infrastructure as Code tools (e.g., Terraform, Ansible) to support IAM automation efforts. Governance, Compliance Risk Awareness Awareness of regulatory compliance frameworks such as SOX, GDPR, ISO 27001, and NIST 800-53, and how they relate to identity governance. Experience participating in access reviews, recertification efforts, and audit-related tasks. Collaboration Execution Ability to work effectively with IAM platform teams, security teams, and business partners to support onboarding and governance activities. Strong communication and solving skills, with a focus on translating technical requirements into actionable work. Skills that set you apart All engineers in our team are expected to adopt the following values and practices: Security-First Attitude - Embed security in day-to-day IAM work, recognizing the importance of identity in modern enterprise security. Automation-Driven Culture - Support efforts to automate IAM processes and contribute to CI/CD-enabled environments. Collaborative Approach - Partner with multi-functional teams to understand business needs and deliver effective IAM solutions. Agile Thinking - Participate in Agile ceremonies, contribute to sprint planning, and deliver incremental improvements to IAM capabilities. Continuous Learning - Stay curious and proactive in learning about new IAM technologies, compliance requirements, and security standard processes. About bp Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills:

Software Engineer II Chennai, Tamil Nadu, India Apply now Share Company Overview At Zuora, we do Modern Business. We re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role Join Zuora s high-impact Operations team, where you ll be instrumental in maintaining the reliability, scalability, and performance of our SaaS platform. This role involves proactive service monitoring, incident response, infrastructure service management, and ownership of internal and external shared services to ensure optimal system availability and performance. You will work alongside a team of skilled engineers dedicated to operational excellence through automation, observability, and continuous improvement. In this cross-functional role, you ll collaborate daily with Product Engineering & Management, Customer Support, Deal Desk, Global Services, and Sales teams to ensure a seamless and customer-centric service delivery model. As a core member of the team, you ll have the opportunity to design and implement operational best practices, contribute to service provisioning strategies, and drive innovations that enhance the overall platform experience. If you re driven by solving complex problems in a fast-paced environment and are passionate about operational resilience and service reliability, we d love to hear from you. Our Tech Stack: Linux Administration, Python, Docker, Kubernetes, MySQL, Kafka, ActiveMQ, Tomcat App & Web, Oracle, Load Balancers, REDIS Cache, Debezium, AWS, WAF, LBs, Jenkins, GitOps, Terraform, Ansible, Puppet, Prometheus, Grafana, Open Telemetry In this role you ll get to Architect and implement intelligent automation workflows for infrastructure lifecycle management, including self-healing systems, automated incident remediation, and configuration analomy detection using Infrastructure as Code (IaC) and AI-driven tooling. Leverage predictive monitoring and anomaly detection techniques powered by AI/ML to proactively assess system health, optimize performance, and preemptservice degradation or outages. Lead complex incident response efforts, applying deep root cause analysis (RCA) and postmortem practices to drive long-term stability, while integrating automated detection and remediation capabilities. Partner with development and platform engineering teams to build resilient CI/CD pipelines, enforce infrastructure standards, and embed observability and reliability into application deployments. Identify and eliminate reliability bottlenecks through automated performance tuning, dynamic scaling policies, and advanced telemetry instrumentation. Maintain and continuously evolve operational runbooks by incorporating machine learning insights, updating playbooks with AI-suggested resolutions, and identifying automation opportunities for manual steps. Stay abreast of emerging trends in AI for IT operations (AIOps), distributed systems, and cloud-native technologies to influence strategic reliability engineering decisions and tool adoption. Who we re looking for Hands-on experience with Linux Servers Administration and Python Programming. Deep experience with containerization and orchestration using Docker and Kubernetes, managing highly available services at scale. Working with messaging systems like Kafka and ActiveMQ, databases like MySQL and Oracle, and caching solutions like REDIS. Understands and applies AI/ML techniques in operations, including anomaly detection, predictive monitoring, and self-healing systems. Has a solid track record in incident management, root cause analysis, and building systems that prevent recurrence through automation. Is proficient in developing and maintaining CI/CD pipelines with a strong emphasis on observability, performance, and reliability. Monitoring and observability using Prometheus, Grafana, and OpenTelemetry, with a focus on real-time anomaly detection and proactive alerting. Is comfortable writing and maintaining runbooks and enjoys enhancing them with automation and machine learning insights. Keeps up-to-date with industry trends such as AIOps, distributed systems, SRE best practices, and emerging cloud technologies. Brings a collaborative mindset, working cross-functionally with engineering, product, and operations teams to align system design with business objectives. 1+ years of experience working in a SaaS environment. Nice to Have: Red Hat Certified System Administrator (RHCSA) - Red Hat AWS Certification Certified Associate in Python Programming (PCAP) - Python Institute Docker Certified Associate (DCA) or Certified Kubernetes Administrator (CKA) Good knowledge of Jenkins #ZEOLife at Zuora Advanced certifications in SRE or related fields As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly it s exciting. Our people, whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we re making what s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program, performance rewards and retirement programs Medical insurance Generous, flexible time off Paid holidays, wellness days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, politicalviews or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Apply now Let s do this. You re unique and we re on a journey so let s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you. No matter where you re located, or which team you work on, you ll be part of a group of people working together to build a better world: The World Subscribed. Go ahead and apply! Internal Job Opportunities Are you a current ZEO looking to take on new challenges? If so, check out our internal job openings on our internal job board .

Job Description: Position : eComm digital manager (SFCC, SFRA) Location :Gurgaon Experience : 9+year Qualification :Bachelor degree in IT Key Deliverables(Essential functions Responsibilities of the Job): Create, Manage enhance the applicationslandscape in the areas of eComm digital function. Work with IT Leader forapplication in digital eComm application instances (with dependenciesfrom global demandware/SFCC platform + JV partner) and integrations for thesame in India eComm landscape. Establish and maintain IT processes to managesite IT operations, resolve issues and prioritize enhancement requests insupport of our eComm strategic direction Ensure that the systems under theresponsibilities meet the SLAs and are stable and serves the purpose in minimalcosts. Contribute to eComm IT strategy by managingstaff; researching and implementing technological strategic solutions in thearea of expertise. Identify eComm digital demands in a timelyand comprehensive manner and ensure business requirements are clearly articulated anddocumented including Change requests, discovery phase for new enhancements. Leverage, recommend and implement solutionsenhancements whenever deemed fit and provide training to relevant teamswhere necessary. Accountable for project delivery of applicationsor technology in time budgets. Manage personnel and outside contractor(s) asrequired. Where required, to provide leadership, welfareand coaching to your team. Key Relationships: Internal business customers in eComm digita. Global IT Vendor, market and global (HQ)colleagues, Local vendor partners Internal staff - direct reports (whereapplicable) IT vendors, contractors (where applicable) Knowledge Skillsand Abilities: This eComm digital manager will employinterpersonal and organizational skill sets and must have the ability to workboth independently with limited oversight and collaboratively across multipleprojects. She/he must be highly motivated and able, with his/her knowledge of oursystems, to apply that knowledge within an interdisciplinary environment. ThisManager must have facilitative capacities for clear and timely communication tosupport collaborative enterprises among distinct units. Strong understanding of leading eComm solutions with hands on experience primarily into Salesforce Commerce Cloud with SFRAframework , Process modelling process management of eComm storeoperations other digital areas. Technical process aspects of eCommstore front Proven businessprocess analysis skills - ability to define problems, collect data,establish facts, document findings, draw valid conclusions and proposesolutions. Good tohave - DC inventory management experience, order management system (Sterling orany other OMS) various integration aspects of various applications inoverall eComm architecture. Knowledge of the application deployment lifecycle with strong analytical, systems and structured analysis, and socialskills and with the ability to view issues and requirements from a businessperspective. Ability to manage and lead effectively in a teamenvironment, coordinating multiple tasks in parallel. Very strong on technicalproject management solution architecture skills ITIL trained. Very strong team skills and experience inwaterfall, iterative and agile methodology. Person should be well versed inworking in scrum team and trained in cloud tech. This individual must be highly focused and onewho can motivate multiple teams to maintain progress toward project milestoneswhile anticipating potential barriers and suggesting creative solutions. Ability to effectively interact with all levelsof business via phone, written communication and in person. Management and leadership skills. Mail updated resume with below details- Total Experience- Relevant experience- Experience in SFCC and SFRA Current CTC- Expected CTC- Notice period- Current Location- Would you be comfortable with job location (Gurgaon) Email: etalenthire@gmail.com Satish: 8802749743 Website: www.Glansolutions.com Google search: Glan management consultancy Key Skill: SFCC Manager, Digital Manager, eComm Manager, SFRA Expert, Salesforce Commerce Cloud, OCAPI, OMS,Solution Architecture, System Integration, ITIL Framework Posted on: 11th Jun, 2025 Apply for eComm digital manager (SFCC, SFRA) Submit Apply Submit Resume Share with Friends (Mail) See all Jobs

IT Operations Engineer - Security Chennai, Tamil Nadu, India Apply now Share Company Overview At Zuora, we do Modern Business . We re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role The IT Security Operations team at Zuora is responsible for safeguarding digital assets, defending against cyber threats, and maintaining the confidentiality, integrity, and availability of information systems. The team implements a comprehensive framework of policies, technologies, and procedures to identify, assess, and mitigate security risks across Z s infrastructure, networks, applications, and endpoints. Role: Monitor, Detect and Respond to alerts generated by security controls as part of IT Security operations team Security Incident Response, Containment and Remediation handling. Analyze, document and report on potential security incidents and perform Threat Hunting for business critical environments Collaborating with cross-functional teams to address and resolve vulnerabilities detected within the environment. This is a hybrid position, so you ll work both remotely and in the office. Whenever it is required the engineer should be working from the office Our Tech Stack: Rapid7, Zscaler, CrowdStrike, AWS , WIZ, GCP, HP Aruba, Palo Alto, What you ll do Evaluate, implement, and configure security tools and platforms (e.g., SIEM, EDR, NDR, SOAR) to enhance detection, monitoring, and response capabilities. Familiarity with cloud security (AWS, Azure, GCP), endpoint protection, and network security best practices. Design and implement robust detection and response strategies to identify and mitigate cyber threats. Conduct threat hunting activities and provide recommendations for improving detection capabilities. Deploy and integrate security tools and frameworks into the existing environment. Conduct security assessments, gap analyses, and vulnerability assessments to identify security risks and recommend solutions. Design and implement automation solutions for security operations, incident response, and monitoring processes (e.g., using SOAR tools or custom scripts). Create playbooks, automated workflows, and integration strategies to reduce response time and increase operational efficiency. Provide expert guidance and hands-on support for security incident response efforts, from detection to containment and recovery. Your experience 2-6 years of security experience, specifically on SIEM/ SOC operations. Strong understanding of Network Security, System Security, Web application security, End-point Security including hands-on exploitation skills coupled with defensive skills. Familiarity with infrastructure and systems security domains and automation. Ability to explain complex security issues and their impact to diverse audiences. Be a fast learner and have experience partnering with cross-functional teams. Strong communication and interpersonal skills, with the ability to explain complex technical concepts to nontechnical stakeholders. BA/BSc in Computer Science or similar technical degree or equivalent experience Nice to haves: Industry certifications such as Certified SOC Analyst (CSA), CISM,CISSP or similar are preferred. Additional certifications in security automation (e.g., SOAR tools) or specific technologies like Rapid7, Zscaler, CrowdStrike, Palo Alto are a plus. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly it s exciting. Our people, whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we re making what s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off Paid holidays, wellness days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Apply now Let s do this. You re unique and we re on a journey so let s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you. No matter where you re located, or which team you work on, you ll be part of a group of people working together to build a better world: The World Subscribed. Go ahead and apply! Internal Job Opportunities Are you a current ZEO looking to take on new challenges? If so, check out our internal job openings on our internal job board .

As a TechOps Engineer at the L1 level, your role will involve working in collaboration with other teams to ensure smooth and efficient operations of the software development process. Your primary responsibility will be to develop/configure and maintain automated systems for building, testing, deploying, and monitoring software applications. Key responsibilities and duties for this role may include: Should have knowledge on Windows / Linux Operating systems. Basic automation skills such as Shell Scripting, SQL Queries will be an added advantage. Excellent written and verbal communication skills in English. Knowledge of ITILv4 Process, Vmware and Networks Basics Must be willing to work in 24/7 environment. Server monitoring & support on heterogeneous Infrastructure domains comprising of Server, Storage, Network. Level 1 Support is responsible for initial triage, trouble shooting and escalation as per service levels and documentation. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management). Generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements. Logging of incidents and events based on appropriate categories using ServiceNow & JIRA ticketing tool and assigning it to the appropriate stake holders for resolution. Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. Maintain and enhance KB (Knowledge Base) articles. Handle shift alone without any dependencies. Knowledge of best practices and IT operations in an always-up, always-available service Develop and provide system performance and status reports as required by business unit. Qualifications: Bachelors degree in computer science, information technology, or a related field. Familiarity with production monitoring tools, a strong trouble shooter who can help w/ investigation/data gathering w/I both Windows and Unix environments. Someone w/ prior experience in application monitoring setup (solar winds experience is preferred). Middleware application hands-on with Tomcat, JBoss and Apache. Scripting knowledge on Shell / Ansible is preferred. Good understanding of production support processes, SOPs and working with SLAs Work in 24/7 shifts, coordinate with production support leads and monitor production jobs. Understand SOPs and execute jobs and troubleshooting procedures. Adhere to SLA set by the production control lead. Knowledge on cloud computing environments such as AWS, GCP, or Azure is an added advantage.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Software Asset Management (SAM) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow Software Asset Management (SAM) in our organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements for application design.- Design and develop applications using ServiceNow Software Asset Management (SAM) to meet business process requirements.- Ensure the applications are scalable, efficient, and adhere to best practices.- Perform code reviews and provide feedback to improve application design and quality.- Troubleshoot and resolve issues related to application design and functionality.- Stay updated with the latest industry trends and technologies related to ServiceNow Software Asset Management (SAM). Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Software Asset Management (SAM) and Strong understanding of ServiceNow Custom Application Creation ServiceNow Human Resource Service Management (HR)ServiceNow IT Operations ManagementServiceNow IT Service Management- Strong understanding of IT asset management principles and best practices.- Experience in designing and developing applications using ServiceNow platform.- Knowledge of ServiceNow modules and functionalities related to Software Asset Management (SAM).- Experience with data migration and integration in ServiceNow platform. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow Software Asset Management (SAM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network AdministrationResponsibilities:Provide support in the areas of Wired Networking and Wireless NetworkingAbility to perform monitoring of various WLAN technologies and topologiesArchitect and deploy Aruba wireless solutions, including Aruba Mobility Controllers, Access Points (APs), and ClearPass Policy Manager.Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skillsDevelop and maintain network documentation, including diagrams, configurations, and implementation plans.Consult with both internal as well as client teams to drive solutions from design to completion.Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP/Aruba remote and field support staff.Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.Participate in after-hours remote support rosters.Technical writing skills will be required to publish Issue resolution documents (KM & KT)Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussionParticipate/Drive ITIL based change management, Problem management, incident management.:Minimum of 8 to 10 years of experience in networking, with a strong background in routing, switching, and network design.Proficiency with Aruba SD-WAN technologies and solutions.Experience with Aruba LAN/WAN, Wireless network solutions is highly preferred.In-depth understanding of network protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and network infrastructure technologies.Monitor, analyze, and optimize Aruba network performance.To recognize the importance of customer focus and/or of serving the needs of the end user.Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.Must be customer focused and have the ability to design and manage solutions to complex technical issues.Ability to interface with senior levels of internal / external organizations is required.Ability to mentor more junior Systems Engineers in the assigned territory is required.Ready to work in rotational shifts in 24x7 operationsProfessional Certification:ACMP certification preferred.CCNA or equivalent certifications preferred. Qualification 15 years full time education

The Group You ll Be A Part Of The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives. The Impact You ll Make Join Lam as an HPC architect, where youll be at the forefront of designing, analyzing, and improving HPC applications and systems. As a crucial member of our IT team, youll contribute your technical assistance and guidance to projects for HPC. Acting as a technical specialist, youll address complex business problems with high compute requirements. Your expertise will be instrumental in driving Lams commitment to innovation and efficiency. What You ll Do Collaborate with IT operations and business teams to support business user issues, requests and HPC enhancements; advocate best practices and recommend technical solutions for improvements in usability of application and systems performance. This is a highly technical role that will consist of roughly 60/70% HPC Platform management and support, 20% Architectural changes, 10/20% Program Management. Who We re Looking For Minimum of 12 years of related experience with a Bachelor s degree; or 8 years and a Master s degree; or a PhD with 5 years experience; or equivalent experience. Experienced in Scientific computing using Linux, Python; HPC Platform design, installation and maintenance, Slurm, filesystems (ZFS, Gluster, Luster, NFS, CIFS), MPI (OpenMPI, MPICH2, IntelMIP), CUDA Highly experienced and hands on with Cloud technologies, preferably MS Azure Effective collaboration, communication, and teamwork skills Ability to work independently with minimal supervision Preferred Qualifications Experience in supporting simulation/CAE products such as ANSYS, COMSOL, Fluent

Key Responsibilities IT Operations Management Manage daily IT operations including system health checks, network monitoring, hardware/software troubleshooting, and escalation handling. New Site Setup Lead IT infrastructure setup for new warehouse/retail sites, including cabling, server installation, LAN/WAN configuration, and coordination with vendors. Technical Support – Provide Level 1 & 2 support for end-users, ensuring minimum downtime and prompt issue resolution across business functions. Asset & License Management – Track IT assets, ensure license compliance, and manage AMC contracts for hardware/software. Stakeholder Coordination – Serve as a key IT point of contact for internal departments (Ops, HR, Finance) and external partners during system rollouts or upgrades. Compliance & Data Security – Ensure adherence to IT policies, data backup protocols, antivirus management, and cyber hygiene across locations. Documentation & Reporting – Maintain accurate records of incidents, assets, vendor SLAs, and prepare regular IT status reports.

Must have skills : - 3+ years of experience focusing on operational vulnerability management work, specifically for processing vulnerabilities from Tenable in that Tenable IO and Tenable SC. - Experience in vulnerability management lifecycle, less on the scanning side, the rest for more on the life cycle, prioritization, remediation, analysis, tracking, reporting and driving through. - Emphasis on the remediation assistance process, create tickets or distributing vulnerabilities - Experience with JIRA Ticketing tool and experience in handling the Vulnerability Management process for large scale enterprises. - Shift Timings general but the candidate should be available to take calls at 5am IST scheduled across different location which includes Singapore, US and Arizona . Responsibilities : - Interpret vulnerability scan results and hand off to IT operations/product teams for remediation (primarily infrastructure vulns from Tenable; may also include container runtime or container registry vulnerabilities) - Provide remediation assistance to remediation owners (e.g technical steps to apply patches, investigate work arounds) - Track and report on overall remediation progress - Facilitation extension requests - Excellent collaboration and organization skills - Experience with Fortune 250 vulnerability management programs (large scale enterprises) - Familiarity with JIRA ticketing, JIRA dashboard creation.

Must have skills : - 3+ years of experience focusing on operational vulnerability management work, specifically for processing vulnerabilities from Tenable in that Tenable IO and Tenable SC. - Experience in vulnerability management lifecycle, less on the scanning side, the rest for more on the life cycle, prioritization, remediation, analysis, tracking, reporting and driving through. - Emphasis on the remediation assistance process, create tickets or distributing vulnerabilities - Experience with JIRA Ticketing tool and experience in handling the Vulnerability Management process for large scale enterprises. - Shift Timings general but the candidate should be available to take calls at 5am IST scheduled across different location which includes Singapore, US and Arizona . Responsibilities : - Interpret vulnerability scan results and hand off to IT operations/product teams for remediation (primarily infrastructure vulns from Tenable; may also include container runtime or container registry vulnerabilities) - Provide remediation assistance to remediation owners (e.g technical steps to apply patches, investigate work arounds) - Track and report on overall remediation progress - Facilitation extension requests - Excellent collaboration and organization skills - Experience with Fortune 250 vulnerability management programs (large scale enterprises) - Familiarity with JIRA ticketing, JIRA dashboard creation.