979 It Operations Jobs - Page 24

About Us: Shree Venkatesh Buildcon Pvt. Ltd., with 25 years of excellence in the construction industry, is known for its innovative infrastructure and tech-driven operations. We are now looking for an experienced and dynamic IT ERP Executive to strengthen our technology backbone and support business operations. Role & responsibilities Administer and maintain ERP systems (modules like HRMS, CRM, Inventory, Finance, etc.) Provide technical and functional support to users across departments Coordinate with software vendors for troubleshooting and system upgrades Generate ERP-based reports and dashboards for management Ensure data integrity, system security, and routine backups Conduct training sessions for new users and support end-user queries Analyze business needs and suggest ERP enhancements for better efficiency Preferred candidate profile +4years of experience in ERP system handling. Proficiency in ERP software like Tally ERP, Highrise To Apply Share your Resume on: recruitment@svbpl.in

Educational Qualification Experience M Tech/ BE / B Tech in Computer Science or engineering / MCA Experience Atleast 8 years of experience with minimum 05 years of experience in biometrics. Job Profile Responsible for monitoring biometric service provider performance, accuracy and quality of biometrics, analysis of technical issues, co-ordination with BSPs in resolving the issues Resolving issues dependent on other tracks. Monitor various system components including Biometric/ Demographic De-duplications, etc. Support smooth deployment of new applications version minimizing impact and downtime. Continuously drive automation of operational issue to enable lights out operation. Resolve issue in collaboration with MSAP/MSIP Providers on Technical Support and other issues. Designs and maintain technical and project documentation. Any other tasks assigned by ADG (Biometric) or UIDAI

Role Overview: As an IT & Operations Engineer at Particle41 you will play a dual role, combining hands-on technical support with IT oversight responsibilities. This position is responsible for maintaining and troubleshooting the organization's IT systems and infrastructure while also overseeing the implementation of IT policies and strategies. The IT & Operations Engineer ensures that all IT operations are efficient, secure, and aligned with the company's goals. As the company grows, this role has the potential to transition more towards people / department leadership and vision. In This Role, You Will: Providing the technical support needs of the organization; manage and monitor all installed systems and networks and ensure high availability of IT services and infrastructure. Oversee data backup and disaster recovery procedures. Facilitating onboarding (account, email, and laptop provisioning and setup), security, access controls, and offboarding Managing Jira helpdesk board and fulfilling helpdesk tickets. Integrating new SaaS accounts with Particle41 SSO Directly manage critical infrastructure, applications, and information security Developing IT policies, processes, and documentation, such as knowledge base articles and end-user instructions. Collaborate with third-party vendors and service providers and manage IT budget and procurement Monitoring vendor performance metrics and SLA compliance Implementing IT projects for systems upgrades, integrations, and process improvements Establishing IT KPIs and metrics to track progress Identifying opportunities for process improvement and cost reduction through consolidation and automation Staying current on IT and cybersecurity industry trends Providing guidance on IT initiatives across the business Reporting on IT status, risks, issues, and achievements to leadership Skills and Experience We Value: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 3+ years with the following required: Providing technical support for Mac Managing user access in Google Workspace, Microsoft Office 365, Microsoft Active Directory, or similar, including configuration of SSO/SAML integrations Previous experience with Atlassian Jira for boards/ticketing and Confluence for documentation. Managing IT processes, infrastructure, and vendor relationships Experience with cloud platforms (AWS, Azure, GCP) is a plus. Excellent documentation, communication, and analytical skills Strong problem-solving and troubleshooting skills. Certified (Current or Expired) in at least one of the following or equivalent certifications: Certified IT Manager (CITM), Information Technology Infrastructure Library (ITIL), Certified Information Systems Security Professional (CISSP), Certified in Governance of Enterprise IT (CGEIT) About Particle41 Our core values of Empowering, Leadership, Innovation, Teamwork, and Excellence drive everything we do to achieve the ultimate outcomes for our clients. Empowering Leadership for Innovation in Teamwork with Excellence (ELITE) E - Empowering: Enabling individuals to reach their full potential. L - Leadership: Taking initiative and guiding each other toward success. I - Innovation: Embracing creativity and new ideas to stay ahead. T - Teamwork: Collaborating with empathy to achieve common goals. E - Excellence: Striving for the highest quality in everything we do. We seek team members who embody these values and are committed to contributing to our mission. Particle41 welcomes individuals from all backgrounds who are committed to our mission and values. We provide equal employment opportunities to all employees and applicants, ensuring that hiring and employment decisions are based on merit and qualifications without discrimination based on race, color, religion, caste, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, or international laws. This policy applies to all aspects of employment and hiring. We appreciate your interest and encourage applicants from these regions to apply. If you need any assistance during the application or interview process, please feel free to reach out to us at careers@Particle41.com.

Skills Project Management Solution Architecture Vendor Management IT Service Management Outsourcing IT Strategy CRM Data Center IT Operations ITIL Position: Manager Grade : 3B Reporting To : Sr Manager DGM Designations Reporting To This Role : Asst.Managers & Lead Data Analysts Department : Business Intelligence Location : Bengaluru Chennai Navi Mumbai -(WFO) Profile Description : This role of a Portfolio Leader would be to lead a team of BI Professional and help transform information & data into insights and thereby enable data based decision support for operations leaders to improve cash outcomes. The role will also focus on Cost Optimization and Client Management. Key Responsibilities : Process : Monitor the SLAs and update the stakeholders proactively on the trends Responsible for identifying gaps in the metrics defined by the team and identifying trends within data sets Identifying cash escalations Global issues and resolving them with the Operations and Client to accelerate cash. Identify new use cases for statistical modeling and Automations Responsible for client & C suite facing reports & metrics to drill down analysis and automation Identify Key Improvement Area providing domain specific updates and Monitor current cash trend and forecast cash using business intelligence tools Manage all reporting activities for all key business metrics for internal and external customers ensure delivery of accurate reports on time every time Provide deep dive data analysis and insights on sub optimal performance on key RCM metrics Manage ad hoc requests for RCM and enterprise level metrics analysis and reports from leadership and operational stakeholders Engage in new transitions to set up seamless reporting systems People: Support and Improve Performance through tracking, feedback and Coaching Accountable to check attrition within the team through timely identification and retention of probable exits in the team Ensure an engaged and motivated workforce through timely appreciations and reward mechanisms Ensuring a Learning culture through 100% Training program coverage for members in the Team. Develop the skills of the BI team through continuous training and skill development workshops Support and manage your teams project priorities, deadlines, and deliverables. Ensure 100% compliance of the BI/MIS team to all applicable compliance requirements Updates and maintains own expertise, shares this with colleagues and contribute to a positive work environment Client: Schedule monthly collaboration meets with team and Operations process updates, key metrics, cash dip analysis and Ad Hocs analysis requests. Engage with client leadership, understand their business requirements and aim to resolve those through data reporting and analytics ex: identify shift in patterns of coding patterns for providers, looking at billing practices and revenue integrity, run under/over payment reports Manage conflicting priorities and working relationships effectively Client MBR reporting Set-up process KPI reporting systems for new clients Financial: Constantly look for and execute report automation opportunities to achieve cost reduction and accuracy improvement Support small to medium complexity automation of processes in service delivery Qualifications: Graduation in any stream is a must. Post Graduate in Business Administration Analytics Engineering OR Statistics would be preferred Role Prerequisites: Overall experience of 7 to 10 years is a must out of which one should have a minimum of 4 years of experience in handling reporting & analytics. A relevant experience of 5+ years in the US healthcare RCM is a must (Only for Margin) 3 plus years of experience in managing a team of reporting analysts is a must Functional Competencies: Strong inclination towards numbers, excel spreadsheets, formulae, queries would be a must Knowledge across RCM function (Only for Collections) Experience and Knowledge of Project Management would be preferred Certification in statistics and data science would be preferred Excellent Communication Skills Excellent Stakeholder Management skills - Ability to interact with senior leadership/clients and manage Ability to deliver high impact amid complexity, ambiguity and competing priorities Behavioral Competencies: Teamwork Communication Customer Centricity Achievement Orientation Developing Others

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our organizations information technology infrastructure. You will be responsible for providing technical support to our internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole. WHAT YOULL DO: Helpdesk Operations: Processing of laptop replacement queue. First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support. Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD Software Provisioning / Deprovisioning within scope/access constraints of role within GSD Adherence to standard escalation processes for IT tickets Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields) Slack Administration (within role access constraints) Google Workspace Administration (within role access constraints) Laptop imaging and set up for new and existing employees. Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards. Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness Other IT/Helpdesk support as needed. WHAT YOULL NEED TO SUCCEED: Technical certification or bachelors degree in IT-related field preferred. Ability to communicate and write proficiently in a corporate environment. 3-6+ years of proven experience in a helpdesk or technical support role. Strong understanding of Apple/Mac operating systems, software applications, and network systems. Excellent problem-solving and communication skills. A commitment to providing exceptional customer service. Ability to work independently and in a team-oriented environment. Familiarity with IT service management (ITSM) and helpdesk software is a plus. This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team. COMPENSATION AND BENEFITS Global team Health Insurance Client provides breakfast & lunch (meals, coffee, snacks, etc.)

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for maximizing credit card application inflow at the various SBI E-apply touch points through effective use of Digital Projects , Innovation And Digital Journey Simplification. Role Accountability Project Management Implement changes already identified for E-apply channel (E-KYC, Document Upload, SBI Relationship, Form Rationalization) Liaise with IT, Operations, Fraud Control, Risk Management and Compliance to drive changes in the website, WCP and in on-ground processes. Monitor changes after go-live to ensure that projected benefits are received. Own and improve the onboarding process of new aggregators by coordinating with IT, sourcing and legal. Manager FSD design for execution of web projects within budget & timeline Analytics & Performance Improvement Analyze the datasets that exist in the website, on WCP and in other tools like Omniture, GA and FB Look for opportunities to improve throughput from application/soft-approval to accounts by opening/shutting segments, channels, products or cities. Support the team on budgeting and cost management Performance Marketing Ensure in-budget Digital Acquisition for SBI Cards Formulate strategy to increase online leads web traffic on organic & campaign pages Strategize and execute Paid campaigns (Search, Social, Affiliates & Marketplace) for new customer acquisition Manage website and content for eApply Channel, maintain keyword ranking of top performing keywords via monthly SEO/content addition & changes and Manage Digital Media agencies and Digital Media Planning by working on tools like AMO (Adobe Media Optimizer), LAUNCH, Omniture & Adobe Audience manager Ensure process documentation and compliance adherence Measures of Success Timely execution of already identified changes to website. Smooth implementation with minimal negative impact to the process. Quick onboarding of new aggregators Actionable insights generated from analytics Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of IT and Sales processes Experience in digital marketing Competencies critical to the role Analytical Ability Detail orientation Stakeholder Management Strategic Orientation Qualification MBA preferred / Graduation in any stream Preferred Industry FSI

About this opportunity: Ericsson is the world s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology. Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open opportunities to create freedom, transform society and drive solutions to some of our planet s greatest challenges. We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment. As an Ericsson employee, you will have freedom to think big and the support to turn ideas into achievements. We invite you to join our team. About this opportunity in PA Enablement Platforms, PL AI Analytics Acceleration Are you interested in the enterprise technology trends? Can you give expertise and guidance to digital product owners with regards to AI Operations, and drive compliancy to security and legal requirements for the generative/agentic AI? Do you have strong problem-solving capabilities, enjoy continuous improvement and at the same time are result oriented? Do you like to work in a dynamic, fast paced, and global environment? Then we have an interesting opportunity for you! We are now looking for a person to set-up and lead our AI Operations, to support our journey in radically transforming Ericsson through Automation & AI. What you will do: Create robust governance structure, processes and instructions for AI Operations Drive AI Operations for correct understanding and adherence to processes, methods, and tools Secure operations of automations in production through efficient incident, problem and change management, to maximize automation utilization Use strong leadership skills with experience in managing cross-functional teams and fostering collaboration among diverse stakeholders. Set up processes for ongoing monitoring and maintenance of AI Agents. This includes tracking performance, identifying potential issues, and making necessary adjustments to ensure continued effectiveness Create a feedback loop where insights from the maintenance AI operation feed back into the development process, driving continuous improvement and optimization Ensure that data is collected, stored, and used in compliance with regulations like GDPR or CPRA Drive/participate in relevant assessments/audits Work with the product owners to set-up DevOps as the AI Operations model Performance reporting of AI Operations OKR/KPI The skills you bring: You have a relevant technical qualification or degree and 8+ years of working experience, most of them within IT operations, IT program and project management, transformation projects or similar Strong technical acumen and ability to adopt emerging technologies Knowledge of Automation and AI technologies and industry-standard methodologies Extensive competence in security and compliance and the implications Strong strategic thinking, problem-solving, and decision-making abilities The ability to break down barriers to support a speedy execution in a high pace environment Communication and collaboration skills are key Proficient in written and spoken English. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Gurgaon, Noida, Bangalore, Chennai, Pune & Kolkata Req ID: 766598

Description & Requirements The Principal Software Developer will play a crucial role in the CTS organization, working closely with US-based teams to develop and enhance existing tools and services. The primary focus will be on ensuring these tools and services are optimized for use within the IGS (Infor Global Solutions) and commercial environments. Essential Duties Collaborate with US-based development teams to design, develop, and enhance software tools and services. Ensure that all developed tools and services are fully compatible and optimized for the IGS environment. Participate in the full software development lifecycle, including requirements gathering, design, coding, testing, and deployment. Provide technical leadership and mentorship to junior developers within the team. Work closely with cross-functional teams, including IT, operations, and customer support, to ensure seamless integration and deployment of software solutions. Troubleshoot and resolve complex technical issues related to software tools and services. Stay up-to-date with the latest industry trends and technologies to ensure the CTS organization remains at the forefront of innovation. Basic Qualifications: Bachelors or Masters degree in Computer Science, Software Engineering, or a related field. Minimum of 7 years of experience in software development, with at least 3 years in a senior or lead role. Strong proficiency in programming languages such as Go, JavaScript, and Python. Experience with cloud technologies and platforms, particularly AWS or Azure. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills, both written and verbal, with the ability to effectively collaborate with remote teams. Experience with DevOps practices and tools, including CI/CD pipelines, containerization, and orchestration (e.g., Docker, Kubernetes). Preferred Qualifications Experience with RESTful API design and implementation. Knowledge of relational and NoSQL databases. Familiarity with agile development methodologies. Strong understanding of software architecture and design patterns. Development experience with Go, Python, and/or Node/TypeScript. Experience with AWS Experience with GitLab/GitHub Experience with CI/CD technologies and tools

Number of Positions 1 Job Family Intl Work Center (CTR) Type of Position Permanent Location Bangalore, India Support hours Predominantly US business hours. Shifts: 24X7 rotational shifts Roles and Responsibilities Acting as a Tier T2 for GCSC Teams. 2nd responders supporting AT&T GCSC strategic services like Flexware,SDWAN OTT Expertise in Performing network triage Managing the process of Service restoral and break/fix functions Scope include Analyze and escalate Prioritizing and analyzing the events in the network Resolve problems for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Good skills on Change Management Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Knowledge and Skills Required to Perform the Role Technical Skills:- Minimum 3-5 years of relevant experience in telecommunications & managed network infrastructure industry No less than 2 years of working experience, preferably on customer services interfacing with clients. No less than 3 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Basic knowledge on SDN/SDWAN Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) Excellent telephone manner Excellent problem solving skills Professionalism at all times Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Resourcefulness and flexibility Ability to work well in a team Years of Experience 4+yrs Education Bachelor/masters in in electrical/electronic engineering, computer engineering or related discipline Job ID R-70534 Date posted 06/16/2025

Responsible for the designing, implementing, maintaining, security and repairs of an organizations database. In addition to maintaining the database support tools, database tables and dictionaries, recovery and back up procedures. Works with moderate guidance in own area of knowledge. Job Description ABOUT THE ROLE: Universal seek a talented HANA DBA to join our growing team supporting Corporate Business Solutions. The Sr. SAP HANA Database Administrator is responsible for critical aspects of database administration including installation, configuration, upgrades, capacity/resource planning, performance tuning, backup and recovery strategy, promoting process improvement, problem solving, adhering to security policies and managing clusters of DB servers. Experience is required for cloning production data to development/test environments, and application optimization including query optimization. The candidate must have SAP HANA Database experience along with SAP BASIS . Oracle, MS SQL, and SAP IQ experience would also be a plus. REQUIREMENTS: Bachelor s degree in technology or equivalent degree preferred SAP HANA (S/4 HANA, HANA 2.0) minimum 3 years experience is required. Oracle (Oracle 12c/Oracle 19c) , SQL Server and SAP IQ experience are a plus. Demonstrated experience in SAP HANA database administration using - Oracle Linux, Red Hat and SUSE Linux Experience with high-availability and disaster recovery and HSR processes in on-prem and AWS Cloud environments Must have been part of teams that have upgraded and or migrated DBs from on-prem to Cloud. Must understand Cloud Storage, file systems and BACKINT processes Deep Knowledge of database technologies and practices Knowledge of database trends and tools Excellent communication skills - both written and verbal Ability to work well under pressure; manage tight deadlines and situations where conflicting priorities arise Be highly accountable, possessing a can-do attitude and a strong results orientation Excellent active listening skills Ability to clearly articulate messages to a variety of audiences Strong analytical and critical thinking skills. Problem solving and root cause identification skills Excellent organization and time management skills Excellent understanding of various databases with proven track record in establishing, managing database processes and activities within a global organization Ability to work with offshore/overseas teams. Planning, executing installs/upgrades/patching. Work closely with the Project Managers, Process Leads, and other stakeholders to ensure business requirements have been met. Maintain DB stability: backups/restores; monitor disk allocations; troubleshoot performance issues; reorg tables/indexes; parameter changes; monitor overall utilization. Plan DB changes within the framework of the Service Now change management procedures. Ensure audit information is collected as needed for change tickets. Define and collect audit information for the review by Internal and external auditors. Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. Develop and maintain Knowledge articles for standard work. Be willing to learn and support our HANA environment on premise and in the AWS cloud. PREFERRED QUALIFICATIONS: Minimum of a 4-year IT related degree and 3-4 years of production systems administration/support, or equivalent work experience Ability to use a wide variety of open-source technologies and tools Ability to code and script Experience with systems and IT operations Strong grasp of automation tools Comfort with collaboration, open communication and reaching across functional borders Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years

Get to Know the Team: At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If youre passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology! Get to Know the Role: We are looking for an experienced Senior Configuration Manager to drive the accuracy, integrity, and strategic value of our Configuration Management Database (CMDB). This important individual contributor role will be the primary owner and performer of CMDB operations, ensuring it serves as the definitive source of truth for our IT landscape. You understand configuration management mechanics, including the seamless integration of hardware and software assets within the CMDB framework. You will report to Manager II, Change & Release Management. This role is based in Bangalore. The Critical Tasks You will Perform: Own and maintain the Configuration Management Database (CMDB), ensuring accuracy and completeness by collaborating with cross-functional teams on Configuration Item (CI) identification, documentation, and lifecycle management. Lead and evolve Software Asset Management (SAM) processes, defining inclusive policies, tools, and procedures for licence tracking, compliance, usage, and optimisation. Identify and implement opportunities to streamline and automate Configuration Management processes within the ITSM platform, ensuring seamless integration with core ITSM functions like Change, Incident, Problem, and Release Management. Generate regular reports and KPIs, conduct configuration audits, and support risk assessments to address discrepancies and ensure compliance. Provide expert support for Change Management processes, contributing to accurate and collaborative impact assessments for changes affecting configurations. Stay current with industry trends and emerging technologies, recommending strategic process and tool improvements to enhance Configuration and Asset Management practices. Read more Skills you need What Essential Skills You will Need: Bachelors degree in Computer Science, Information Technology, or a related field 6 to 9 years hands-on experience in IT Operations, Service Management or Configuration Management roles. Deep, hands-on expertise in configuration management principles and practices, including CMDB data modelling, CI lifecycle, relationships and data quality. Track record in defining and implementing Hardware Asset Management (HAM) and Software Asset Management (SAM) processes, policies and tools. Hands-on experience with automated discovery and reconciliation tools and integrating data from multiple IT systems. Demonstrated experience defining and generating reports on KPIs and building data visualisations. Good to have ITIL Expert (v3/v4) certified COBIT 5 Foundation certified Lean/SixSigma certified Read more What we offer About Grab and Our Workplace Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Read more Life at Grab Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges. What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more

Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. Job Overview: As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company. You will play a critical role in troubleshooting, resolving, or escalating IT-related issues for Celonis employees globally, with a special focus on supporting our Bangalore office. This is an excellent opportunity for an experienced IT professional with hands-on expertise in both macOS and Windows environments who thrives in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support. Key Responsibilities: Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary. Provide hands-on support for both macOS and Windows platforms, troubleshooting hardware, software, and network issues. Collaborate with the global IT Service Team to resolve technical issues via phone, email, or remote assistance. Install, configure, and maintain computing equipment and peripherals, including desktop and laptop systems (macOS and Windows), network printers, and video conferencing systems (Zoom/MS Teams). Manage the onboarding process for new employees in the Bangalore office. Support mobile devices, including smartphones, through mobile device management platforms like Intune and Kandji Provide onsite IT support to Celonis employees at the Bangalore office. Ensure clear and effective communication with users to understand, document, and resolve their IT issues. Perform basic repairs and replacements for computing equipment when needed. Develop and maintain documentation and user guides for common issues to improve IT service efficiency. Participate in a shift-based support schedule to ensure coverage across global time zones. Required Qualifications : 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments. Strong knowledge of macOS and Windows 11 operating systems. Experience with Active Directory as well as Azure Active Directory. Understanding of TCP/IP networks and fundamental network troubleshooting skills. Proficiency in M365 administration and support. Strong knowledge of collaboration tools such as Microsoft Teams and Zoom. Experience with Mobile Device Management (MDM) solutions like Intune and Kandji Familiarity with operating and maintaining network components such as video conferencing systems (Zoom/MS Teams) and network printers. Required Skills: Strong communication skills with the ability to work effectively in a global, multicultural team. Detail-oriented, with excellent problem-solving abilities and a proactive mindset. Capable of managing multiple tasks and projects in a fast-paced environment A team player who is motivated to provide excellent customer service and continuous improvement in IT processes. ITIL V4 Foundation certification What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more . Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that The Best Team Wins . We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - thats when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process . 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Responsibilities: Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly. Developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity. Managing technology vendors and service providers to ensure that the organization's technology needs are met. Evaluating and implementing new technologies and systems that improve IT infrastructure and support the organization's business goals. Leading a team of IT professionals and providing guidance and support to ensure that they are meeting their goals and objectives. Maintaining a strong understanding of the organization's business needs and working closely with other departments to ensure that IT is aligned with those needs. Ensuring that the organization's IT policies and procedures are up to date and compliant with industry standards and company regulations. Managing the IT budget and ensuring that expenses are in line with the organization's financial goals. Keeping up to date with the latest industry trends and developments in IT operations management. Assess system performance and recommend improvements. Provide support and guidance to stakeholders via help desk. Requirements: An IT Operations Manager should have a BSc/BE in Computer Science, IT or relevant field proven experience as IT Operations Manager. At least 12+ years experience in managing IT infrastructure and network. Experience with system installation, configuration and analysis Strong leadership skills to effectively manage a team of IT professionals and drive performance. Excellent communication skills to effectively interact with team members, senior management, and other stakeholders. Technical proficiency and knowledge of IT infrastructure, networks, and systems to effectively manage and troubleshoot issues. Ability to manage multiple projects. Problem-solving aptitude. Preferred candidate profile Male

About the Role: We are looking for a Critical Incident and Problem Manager to join our IT Infrastructure team. You'll be responsible for managing major incidents, coordinating across teams, and leading root cause analysis to ensure system stability and continuous improvement. Key Responsibilities: Drive resolution of major IT incidents quickly and effectively. Coordinate across technical teams for incident resolution. Provide regular updates to key stakeholders. Ensure accurate incident documentation. Conduct post-incident reviews and share lessons learned. Track and report on incident and problem KPIs. Lead root cause analysis meetings and follow up on actions. Manage and close problem tickets in coordination with support teams. Maintain known error records and ensure preventive actions are in place. Requirements: Bachelors degree in Computer Science, Business, or related field (or equivalent experience). 5-7 years of experience in IT incident and problem management. Strong technical knowledge of infrastructure (Storage, Network, Windows, Linux, etc.). Experience in global enterprise environments. ITIL certification is a must. Excellent communication and coordination skills. Strong problem-solving and analytical skills. Understanding of BPO operations is a plus.

We are seeking a highly skilled and experienced Senior Dynatrace Administrator to join our IT operations team. In this role, you will be responsible for the design, implementation, and management of Dynatrace monitoring solutions across our infrastructure Role: Senior Dynatrace Administrator Expected Date of Joining: Jun 25, 2025 Key Responsibilities Skills Design and Implementation: Lead the design, configuration, and deployment of Dynatrace solutions to monitor infrastructure, applications, and cloud environments. Monitoring and Troubleshooting: Set up comprehensive monitoring for critical systems and applications, develop dashboards, and configure alerting for proactive issue identification and troubleshooting. Performance Tuning: Analyze performance data, identify bottlenecks, and work with teams to improve system performance and stability. Automation and Integration: Automate monitoring processes and integrate Dynatrace with other IT tools (e.g., CI/CD pipelines, ITSM tools) to improve efficiency and streamline workflows. Capacity Planning: Conduct capacity planning and forecast system resource requirements to ensure scalability. Collaboration: Collaborate with software development, DevOps, and IT infrastructure teams to support end-to-end monitoring strategies and enhance observability across the stack. Documentation and Training: Create and maintain detailed documentation on monitoring configurations, best practices, and troubleshooting guides. Provide training and mentorship to junior team members. Experience: 5+ years of experience in IT monitoring, with a focus on Dynatrace administration and application performance monitoring (APM). Technical Expertise: Strong hands-on experience with Dynatrace, including setup, configuration, dashboarding, and alerting. Knowledge of synthetic and real user monitoring (RUM). Monitoring Best Practices: Deep understanding of application performance monitoring (APM) concepts, network monitoring, and infrastructure monitoring. Scripting and Automation: Proficiency in scripting languages (e.g., Python, Shell, PowerShell) for automation tasks. Cloud Environments: Experience with monitoring cloud-based environments (AWS, Azure, GCP) and containerized applications (Kubernetes, Docker). Problem-Solving: Strong analytical and troubleshooting skills to identify and resolve performance issues. Collaboration: Excellent communication skills and the ability to work collaboratively with cross-functional teams. Certifications: Dynatrace Certified Associate or Professional preferred. Nice to Have: Experience with other APM tools (e.g., New Relic, AppDynamics, Datadog). Familiarity with ITIL processes and methodologies. Understanding of microservices architecture and distributed systems.

Skills Skill Vendor Management ITIL IT Service Management Project Management Data Center IT Operations Solution Architecture IT Strategy Business Development IT Management Education Qualification No data available CERTIFICATION No data available Job Summary 15+ years’ total experience, including 5+ years in a production 24/7 high-availability multi-site enterprise ERP environment, including application hosting, voice and data networks, security and information protection. Demonstrating a deep technical and strategic understanding of the IT Services and Operations delivered by Sterling. Develop and implement comprehensive IT infrastructure strategies to support business goals and operations. Oversee all IT infrastructure activities, including network management, system administration, and IT security. Experience in leading overall infrastructure for a complex organization and network, including multicounty setup, VLAN setup for regulatory requirements, managing data protection, etc. Managing the day-to-day operational tasks within the IT Infrastructure team. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating systems. Coordinating technology installations, upgrades, and maintenance. Coordinating with the central procurement team for purchase follow-ups, invoice submissions, and vendor follow-ups to complete the tasks. Generating performance reports for operating systems and the Service Desk function. Ensuring all IT activities are performed within the parameters of defined KRA’s and KPI’s. Solving complex and diverse problems by continually re-evaluating new and/or conflicting factors. Managing internal and external communications and being the primary contact of escalation for business issues. Assisting with the management of relationships with external organizations and suppliers. Implement and maintain IT security measures as recommended by Security Teams Ensure compliance with relevant regulations and standards, such as HiTrust, HIPAA, and ISO/IEC 27001. Collaborate with other departments such as IT operations, software development, and customer support to align IT infrastructure efforts with business objectives. Work closely with senior executives to provide IT infrastructure insights and recommendations. Lead and mentor the IT infrastructure team, fostering a culture of high performance and technical excellence. Ensure the IT infrastructure team has the skills and resources necessary to support the company’s objectives. Ability to develop and implement strategic IT infrastructure plans aligned with business objectives. Experience in providing strategic recommendations to senior management. Strong leadership skills with the ability to inspire and lead a high-performing IT infrastructure team. Experience in managing cross-functional teams and working collaboratively with other senior executives. Communication and Interpersonal Skills: Excellent communication skills with the ability to effectively present technical information to various stakeholders including the board of directors, employees, and external partners. Strong interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders. Education Min 15 years of Experience in servers, endpoints, and other Infra applications. A bachelor’s degree in Information Technology, Computer Science, or a related field is typically required. Professional certifications such as Certified Information Systems Security Professional (CISSP) or Cisco Certified Internetwork Expert (CCIE) can enhance a candidate’s credentials. Exposure to ITIL concepts and adoption.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum of 5 years of experience in Incident, Problem, and Change Management roles. Proven experience managing ITSM processes, particularly Incident, Problem, and Change Management, in a large or complex environment. Analytical and problem-solving abilities with a focus on root cause analysis and continuous improvement. Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or similar platforms). Ability to lead and facilitate discussions, including during high-pressure situations like Major Incidents Preferred technical and professional experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL certification (Foundation or higher) is highly desirable. Strong technical acumen and understanding of IT operations and infrastructure

Must-Have Skills: 15+ years in IT infrastructure & server management Expertise in Windows/Linux servers, virtualization, firewalls, and data centers Experience in handling IT strategy, uptime, DR planning, and cybersecurity Strong leadership, vendor management & troubleshooting capabilities

Job Summary: The Networking and IT Head will lead and manage the organizations IT infrastructure, ensuring efficient operation, security, and support across all systems. This role will oversee the development and implementation of IT strategies, manage network operations, ensure data security, and lead a team of IT professionals. The ideal candidate will have strong technical expertise, leadership skills, and a strategic mindset to align IT initiatives with business objectives. Note: Working with cloud, Bug tracking Systems such as JIRA, deal with Database like MY SQL, SQL Server, oracle, firewall like Sophos, versioning tools like SVN, Bit bucket will be considered as an advantage. Key Responsibilities: IT Infrastructure Management: Oversee the design, implementation, and maintenance of the company IT infrastructure, including servers, networks, and storage systems. Ensure high availability and reliability of IT systems and services. Manage and maintain corporate networks, including LAN, WAN, VPN, and wireless networks. Security and Compliance: Develop and implement IT security policies and procedures to protect the organizations data and IT assets. Ensure compliance with relevant regulatory requirements and standards. Conduct regular security audits and risk assessments and implement corrective measures. Team Leadership and Development: Lead, mentor, and develop a team of IT professionals, fostering a culture of continuous learning and improvement. Manage IT staffing, including recruitment, training, and performance evaluation. Provide technical guidance and support to team members as needed. IT Strategy and Planning: Develop and execute an IT strategy aligned with the company business objectives. Identify and implement innovative technologies to improve business operations and efficiency. Collaborate with senior management to define IT budgets and manage expenditures effectively. Vendor and Stakeholder Management: Manage relationships with external vendors, service providers, and consultants. Negotiate contracts and service agreements to ensure cost-effective procurement of IT services and products. Act as a liaison between IT and other departments to ensure seamless communication and project execution. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and procedures. Ensure business continuity by implementing robust backup and recovery processes. Conduct regular testing of disaster recovery plans and update them as necessary. Qualifications: Education: Bachelors degree in information technology, Computer Science, or a related field. A Masters degree is preferred. Relevant certifications are a plus. Experience: Minimum of 3-5 years of experience in IT management, with at least 5 years in a leadership role. Proven experience in managing complex IT infrastructures and networks. Experience in developing and implementing IT strategies and road maps. Skills: Strong knowledge of networking technologies, protocols, and best practices. Proficiency in managing cloud-based services and virtualization technologies. Excellent leadership and team management skills. Strong problem-solving abilities and attention to detail. Excellent communication and interpersonal skills. Key Competencies: Strategic Thinking Leadership Technical Expertise Problem Solving Communication Vendor Management Budgeting and Cost Management

Get to Know the Team: At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If youre passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology! Get to Know the Role: We are looking for an experienced Senior Configuration Manager to drive the accuracy, integrity, and strategic value of our Configuration Management Database (CMDB). This important individual contributor role will be the primary owner and performer of CMDB operations, ensuring it serves as the definitive source of truth for our IT landscape. You understand configuration management mechanics, including the seamless integration of hardware and software assets within the CMDB framework. You will report to Manager II, Change Release Management. This role is based in Bangalore. The Critical Tasks You will Perform: Own and maintain the Configuration Management Database (CMDB), ensuring accuracy and completeness by collaborating with cross-functional teams on Configuration Item (CI) identification, documentation, and lifecycle management. Lead and evolve Software Asset Management (SAM) processes, defining inclusive policies, tools, and procedures for licence tracking, compliance, usage, and optimisation. Identify and implement opportunities to streamline and automate Configuration Management processes within the ITSM platform, ensuring seamless integration with core ITSM functions like Change, Incident, Problem, and Release Management. Generate regular reports and KPIs, conduct configuration audits, and support risk assessments to address discrepancies and ensure compliance. Provide expert support for Change Management processes, contributing to accurate and collaborative impact assessments for changes affecting configurations. Stay current with industry trends and emerging technologies, recommending strategic process and tool improvements to enhance Configuration and Asset Management practices. Read more Skills you need What Essential Skills You will Need: Bachelors degree in Computer Science, Information Technology, or a related field 6 to 9 years hands-on experience in IT Operations, Service Management or Configuration Management roles. Deep, hands-on expertise in configuration management principles and practices, including CMDB data modelling, CI lifecycle, relationships and data quality. Track record in defining and implementing Hardware Asset Management (HAM) and Software Asset Management (SAM) processes, policies and tools. Hands-on experience with automated discovery and reconciliation tools and integrating data from multiple IT systems. Demonstrated experience defining and generating reports on KPIs and building data visualisations. Good to have ITIL Expert (v3/v4) certified COBIT 5 Foundation certified Lean/SixSigma certified Read more What we offer About Grab and Our Workplace Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Read more Life at Grab Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges. What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more

Job Description We are seeking a proactive and technically skilled IT Field Services Engineer to join our IT Operations team. This role will primarily be responsible for providing hands-on technical support for laptops, desktops, mobile devices, and peripherals, including imaging, hardware diagnostics, inventory management, and windows-based systems as well as Mac system troubleshooting to end users. The ideal candidate will be technically competent, highly organized, excellent problem-solving skills and possess strong verbal communication skills to effectively support and guide end-users in a professional manner. Key Responsibilities: Performing imaging, configuration and deployment of laptops/desktops using tools such as SCCM or Intune. Set up and configure device for new hires onboarding by preparing and delivering fully functional IT equipment. Troubleshoot Hardware issue (e.g. Screens, batteries, memory, hard drives, keyboard, RAM upgrades) and coordinate repairs or replacements. Manage and update IT asset inventory, including asset tagging, tracking and decommissioning of devices. Perform regular audits of IT assets and update records in asset management system. Respond to IT Service desk tickets in ServiceNow, ensuring accurate documentation of issues, resolution and follow-ups. Escalate unresolved issues to the appropriate team and follow up to ensure closure. Ensure timely resolution of incidents and request while meeting defined SLAs. Install and configure peripherals including printer, scanner, docking stations, and monitors. Assist with installations, updates. Maintain accurate records of service calls, repairs, and other maintenance activities. Setup, configure, and troubleshoot audio visual equipment s for meetings, presentations and events. Provide remote and on-site support, including mobile device setup and VPN troubleshooting. Collaboration with other IT teams on infrastructure upgrades, projects and process improvement. Create and update technical documentation, including knowledge base articles for common issue. This is a customer facing role require professionalism, responsiveness, and a commitment to service excellence. Requirement: Diploma or bachelor s degree in information technology, Computer Science, or a related field. 1-3 years of experience in IT support, desktop support or end-user services. Proven experience as a Field Service Engineer or similar role. Involves physical activities of lifting and moving IT equipment s. Strong technical knowledge with windows operating system, common desktop applications, and basic networking knowledge. Working knowledge of ServiceNow or similar ITSM/ticketing platform. Familiarity with Active Directory and other end user workplace related technologies. Proficiency in Mac operating system is an advantage. Strong problem-solving and customer service skills Ability to manage time effectively and prioritize tasks in a fast-paced environment. Willingness to work outside scheduled business hours. Strong communication and interpersonal skills to effectively interact with clients and team members. Ability to adapt to dynamic work environments and unforeseen technical challenges. IT certifications ITIL foundation are a plus. WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DEI Committee and network of DEI Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: ) #LI-HYBRID Share this job Hyderabad, India Mar. 11, 2025 Hyderabad, India Jun. 05, 2025 Hyderabad, India Jun. 09, 2025 No previously viewed jobs Our stories Amanda Donohue, Senior Manager, Cork Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path. Aristidis Halikias, Managing Director, Chicago Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry. Carla Walmsley, Senior Manager, Jersey Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance. Shania Galea, Corporate Services Officer, Malta As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need. Join our talent community Already a memberLog in here Email Address First Name Last Name Country Code Phone Number Upload your CV/Resume below Interested In Please select a category or location option. Click Add to create your job alert. 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The Sr Finance Analyst position at HTS, Bangalore, To Provide business forecasting analysis in decision-making in all matters operational, financial, and strategic. A strong candidate combines a strong analytical mindset with technical ability, will be responsible for providing key financial support to SBGs/GBEs management to improve the operational and financial performance, identifying areas of improvement, establishing corrective actions and driving continuous improvement in financial performance. The role is supported by a larger finance organization across HTS and working closely with Honeywell Corporate Functions, so building relationships and influencing skills will be critical behaviors for the successful candidate. Bachelors degree in Accounting/Finance or related field. CA/ICWA/MBA Finance or equivalent qualification will be a distinct advantage. 7+ years work experience in an accounting /finance position supporting RD/ IT operations Proficiency in usage of SAP / Essbase Tableau applications are most important Ability to work independently, exercise appropriate discretion and apply sound judgment with minimal direct supervision. Demonstrated leadership skills, ability to develop strong partnerships and a collaborative, teaming environment within and across functional organizations, ability to build credibility with colleagues by providing consistently sound financial support and guidance to positively influence business results. Strong analytical skills, ability to think strategically and influence business decisions using appropriate, fact-based financial information. Excellent time management and organizational skills. Strong inter-personal communication skills, written and verbal communication skills. Provide management with key insight into financial performance highlighting areas of improving RDE effectiveness, identify root causes and partner with management on corrective actions and improvement plans. The candidate is expected to liaise with other Finance teams in HTS to ensure management information requirements are adequately met with standard financial metrics, updated performance reports and analysis. Provide management with financial support on business decisions. This person is expected to play a key leadership role with local management and other functions to deliver productivity improvements, cost reduction plans, working capital improvements, and capital efficiency. Examples: Labor resource planning, capital investment decisions including scenario analysis and evaluation. Develop annual operating plans (AOP) forecasts for all businesses, by LOBs/GBEs as per Corporate/ business calendar. Establish a strong MOS on monthly financials review with the site and business leaders as well as with the global finance leaders for each of the businesses. Provide regular updates to local and senior finance leadership on forecasted performance against targets and associated risks / opportunities.

About this role We are seeking a highly organized and experienced Disaster Recovery Associate to lead and manage the planning and execution of annual DR test events. This role requires strong leadership, excellent communication skills, and the ability to work cross-functionally across all levels of the organization. The Associate will be responsible for driving test coordination, managing real-time incidents, conducting post-test reviews, and presenting findings to senior leadership. Key Responsibilities: Lead the end-to-end planning, coordination, and execution of annual disaster recovery tests. Serve as the primary liaison between business, technology, and infrastructure teams to ensure alignment on test scope and objectives. Manage test planning timelines, milestones, and resource assignments. Facilitate global planning meetings and stakeholder communications across multiple time zones. Oversee incident response and resolution during test execution, ensuring prompt documentation and escalation. Conduct post-mortem reviews and compile findings, lessons learned, and remediation plans. Present test results and improvement opportunities to senior leadership. Maintain comprehensive records and documentation for compliance and audit purposes. Promote a culture of resilience, preparedness, and continuous improvement. Qualifications: Bachelor s degree or equivalent experience in Business, Information Technology, or a related field. 3-5 years of experience in disaster recovery, business continuity, IT operations, or project management. Strong organizational and time management skills with a track record of meeting deadlines. Proven ability to lead projects, manage incidents, and coordinate across multiple departments. Excellent communication skills, with the ability to present to senior leadership and manage stakeholder expectations. Experience with documentation, evidence tracking, and audit preparation. Flexibility to work across global time zones and commit to extended hours during DR testing windows. Preferred Skills: Knowledge of Business Continuity and Disaster Recovery frameworks. Familiarity with ITIL best practices. Proficiency in tools such as Fusion, MS Project, SharePoint, Azure DevOps (ADO), ServiceNow, Jira, Excel, and PowerPoint. Relevant certifications such as PMP, CBCP, or ITIL Foundation. Our benefits . Our hybrid work model . About BlackRock . This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

1 About the position: Provides execution oversight and leadership to the Workforce Enablement teams located at ENGINE. Member of the global Workforce Enablement Leadership Team, and partners to deliver prioritized business objectives. Ensures delivery execution is effective, efficient, and aligned with the overall direction of the global Workforce Enablement. Key Responsibilities: Support the digital enablement of Worforce Enablement workflows. Hire, attract, and retain talent for the IT Operations delivery organization within ENGINE. Communicate and reinforce the desired work culture, including a focus on personal and process safety. Recognize accomplishments and team member contributions Build team alignment and consensus, ensuring team has a clear understanding of the platform s global priorities. Enable others to work effectively and collaboratively in a multi-discipline, multi-function, multi-cultural, and matrix environment Support the Digital Platform Manager Digital Platform Technical Manager in managing the overall performance of the Platform, aligning Engine teams with the rest of the global platform, and escalating any team concerns Collaborate with stakeholders and delivery partners, including peers at other locations, to execute the platform s prioritized and strategic initiatives Provide technical support and mentoring to junior staff Promote best practice and common standards and technology usage within the team Manage performance and development of the Subsurface Digital Platform ENGINE Tech Team Leads Required Qualifications: Bachelor s degree in Computer Science, Information Systems, Engineering, or comparable field Minimum 10-15 years experience in managing development and operations-based IT teams including business planning, vendor management, resource planning, talent management and support of software solutions Experience digitally enabling oil and gas business workflows Broad technical IT experience related to solution performance, reliability, cybersecurity, IT compliance, outsourcing, modernization, and agile delivery methodologies Experience hiring and managing team supervisors Strong communication skills. Ability to be well-organized, clear and concise in conversations and written communications Self-driven, can work with minimal supervision Ability to prioritize tasks and quickly adjust in a rapidly changing environment Team player who exhibits effective interpersonal skills with a collaborative style English language (Advanced) Chevron participates in E-Verify in certain locations as required by law.

We help the world run better WHAT YOULL DO Working in operations team ensure timely and effective response to major incidents and crises. Coordinate with various teams to resolve incidents and restore normal service operations as quickly as possible. Perform root cause analysis for all major incidents. Develop and implement preventive measures to avoid recurrence. Perform regular maintenance tasks for databases, including backups, updates, and patch management, to ensure the stability and security. Maintain clear and effective communication with stakeholders throughout the incident lifecycle. Provide regular updates on incident status, impact, and resolution efforts. Continuously monitor system performance, identify issues, and implement solutions to maintain optimal functionality. Implement and monitor security measures to protect data and ensure compliance with industry standards. Work closely with cross-functional teams to align operations with business objectives and drive continuous improvement. Drive continuous improvement initiatives to increase operational efficiency, security, and system availability WHAT YOU BRING 8 - 12 years of work experience in technical operation of SAP HANA Database, SAP HANA Cloud and BTP platform. Experience in DB installation, upgrade, planning, setup, and implementation. Experience in troubleshooting and performing in-depth root cause analysis of issues. Hands-on experience in both scale-up and scale-out HANA systems. Strong technical knowledge in DB security, backup and recovery, system copies, high availability and disaster recovery scenarios, and replication knowledge. Experience in SAP HANA Cloud implementation, deployments, and migrations from on-premises environments. Experience in managing SAP BTP environments, including configuration, maintenance, and optimization. Knowledge in performance troubleshooting and optimization at database level. Willingness to learn and own topics and share knowledge with the team. Willingness to take on-call duty and weekend tasks. Capable of working in an international team environment MEET YOUR TEAM As part of Corporate Processes and Information Technology(CP&IT), IT Operations is SAPs platform provider and responsible for running SAP s critical business applications. Within IT Operations, the service unit Business Infrastructure Operations (BIO) is responsible for 24x7 secure operations of important and critical SAP systems and applications embedded in an international delivery approach. BIO runs hybrid environment with various operating systems and databases on on-prem, IaaS on Public (Azure) and Private cloud Infrastructure. BIO works in close collaboration with SAP development and porting teams as a trusted partner to implement the latest and greatest product releases which serve as reference to SAP customers. The teams are distributed globally and located in Germany, India and Mexico. Bring out your best SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 428207 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 428207 Posted Date: Jun 10, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: