2141 It Operations Jobs - Page 23

We are hiring a ServiceNow BPC ITOM Developer with 7-9 years of experience for a 12-month remote assignment. The ideal candidate must have strong expertise in ServiceNow Business Process Consultant (BPC) roles and hands-on experience with ITOM modules such as Discovery, Service Mapping, Event Management, and CMDB. Certifications such as CSA and CAD are mandatory; additional module certifications are a plus. The role demands a self-driven individual with excellent communication, problem-solving abilities, and a strong collaborative attitude to deliver high-impact IT operations solutions. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote.

Sr. Manager, Systems and IT Operations Senior manager who will be responsible for effective selection, installation, configuration, operation, and automation of systems hardware, software and related infrastructure. This individual will participate in testing and development to enable continuing innovation within the infrastructure. Manager will work both independently and in a team setting to ensure that system, network hardware, operating systems, applications, and related procedures result in a reliable and secure Responsibilities Design, implement and support Linux &Windows environments. Responsible for uptime, performance, reliability, scalability, security and high availability of SAAS...

You will be responsible for managing the daily operations of enterprise connectivity services including SASE, Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet, and Internet-office connections. Additionally, you will provide operational support for GSIP platforms to ensure stable voice and video communication. Your role will involve supporting SASE Traffic routing, Network Security, User Policy, and VPN for secure remote access. You will also handle escalations, prioritize service-related requests, monitor service performance, and coordinate issue resolution with stakeholders. Furthermore, you will oversee service delivery to ensure SLAs, KPIs, a...

As a General Manager - Service Line at Omega Healthcare Management Services Private Limited in Bengaluru, Karnataka, you will be responsible for leading and managing a dedicated team to ensure the smooth operations and delivery of services. With 14-18 years of experience in the field, you will oversee various aspects such as project management, solution architecture, vendor management, IT service management, outsourcing, IT strategy, CRM, data center, IT operations, and ITIL. - Oversee project management, solution architecture, vendor management, IT service management, outsourcing, IT strategy, CRM, data center, IT operations, and ITIL. - Lead and manage a dedicated team to ensure smooth ope...

As a Service Reliability Engineer 3 at Amadeus, you will play a crucial role in coordinating the recovery of major incidents across Amadeus products and services. Your primary responsibility will be to ensure the rapid restoration of business services and clear communication across teams. You will act as the central point of contact for critical incidents, facilitating collaboration between expert teams and senior management. Additionally, you will provide timely and transparent updates to internal and external stakeholders, including customers and account teams. Your role will also involve documenting incident details and contributing to post-recovery analysis, reporting, and continuous imp...

Role Overview: You will play a critical role in establishing and leading a centralized operations function for PepsiCo's Gen-AI platforms, such as PepGenX and Agent Factory. Your main objective will be to ensure platform reliability, incident management, vendor performance, and operational excellence across all sectors. This includes overseeing 24x7 monitoring, ServiceNow-based workflow automation, and cloud FinOps to sustain enterprise-scale AI adoption. Collaboration with engineering, product, and vendor teams will be essential to maintain high availability, security, and performance at scale. Key Responsibilities: - Manage 24x7 uptime and incident management through a dedicated Gen-AI Com...

As a Manager, IT Infrastructure at American Airlines, you will play a crucial role in ensuring the delivery of unrivaled digital products that enhance the reliability and profitability of the airline. You will be part of a diverse and high-performing team focused on technical excellence, overseeing the Infrastructure Domain in Information Technology. This involves the management and maintenance of client/server hardware and software essential for the organization's computing environment. Your responsibilities will encompass IT logistics, virtualization, storage, containers, integration technologies, and data center management. Key Responsibilities: - Oversee IT operations to ensure reliable ...

Role Overview: As a Delivery Manager (DM)/(Senior PM), you will be responsible for overseeing the delivery and operations of a portfolio of projects within the IT Operations and Customer Support sectors, with a focus on customer engagement and business performance in the Cloud Ops space. Your role will involve implementing a pragmatic approach to business growth by ensuring delivery excellence, enhancing customer satisfaction, and fostering the development of your team. Key Responsibilities: - Oversee the delivery and operations of a portfolio of projects within the IT Operations and Customer Support sectors - Implement a pragmatic approach to business growth by ensuring delivery excellence ...

ITIL Specialist with strong expertise in Incident & Release Management. Smooth IT operations by managing incidents effectively, minimizing downtime, and planning/coordinating releases to production environments in line with ITIL best practices Required Candidate profile Strong knowledge ITIL processes (Incident, Problem, Change, Release, Service Management) Exp Incident & Release Management in enterprise environments Ticketing tools (ServiceNow, Remedy, JIRA, etc.) Perks and benefits Perks and Benefits

He/ She should be VERY GOOD IN COMMUNICATION, smart and willing to travel in India and abroad whenever needed. Key responsibilities - Management of IT team at group level. Participation to HR of IT team in the group. Global IT policy and procedures.

Min. 6 months of experience 5 days working and 2 offs Rotational shifts and offs Both side cabs Location: Gurgaon Salary: 63k CTC Good communication skills

About this role: Wells Fargo is seeking a Technology Business Systems Manager. In this role, you will: Manage and develop team of business systems consulting staff or technology systems analysts in providing technical solutions with moderate complexity and risk in the area technology business systems, and engage business and technical groups associated with the function Identify opportunities for process improvement and risk factors in key areas of technology risk including security, stability, and scalability Make decisions and resolve issues regarding technology or related policies that may impact multiple lines of business Interpret business requirements and provide in depth technical exp...

Minimum 5-7 yr. in IT operations & Support. Overseeing the development, implementation, and maintenance applications, hardware, and network systems. Excellent problem-solving and analytical skills Knowledge of networking protocols, operating systems.

Experience in IT infrastructure management, hardware & networking systems, leading & managing a team of IT professionals & digitalization projects, Familiarity with business processes, audit controls, IT security deployment. Experience with SAP HANA Required Candidate profile Candidates from any manufacturing industry(should have handled more than 1 site) Shall handle IT team of approx 15 people across 4 locations. Frequent travel is needed. Exp in digitalization projects.

Providing assistance to users with computer-related issues, including hardware, software, and network problems.

As a Configuration Manager at XBP Global, your role involves maintaining accurate and up-to-date information about all IT assets and their relationships within the Configuration Management Database (CMDB). You will be responsible for establishing configuration management processes, overseeing asset lifecycle management, and ensuring data integrity to support effective decision-making across all ITSM processes. Your experience as a professional with strong data management capabilities and understanding of IT infrastructure relationships will be crucial in building a world-class configuration management practice. - Design, implement, and maintain Configuration Management Database (CMDB) archit...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Amazon Web Services (AWS) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting ...

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Service Desk Management, Service Desk Voice Support Good to have skills :NA Minimum 0-2 year(s) of experience is required Educational Qualification :Graduate Summary:As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operation...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your da...

Role & responsibilities Drive the IT & ERP function for the organization to support business growth and strategic priorities - Propose hardware, software and digital solutions to accomplish the company's business objectives, along with data requirements and departmental workflows/ processes. - Develop a clear roadmap for digital transformation in conjunction with all stakeholders. Take responsibility for the overall planning, organizing, and execution of IT, ERP and digitization related activities at all company locations. - Drive projects related to ERP implementation, upgradation. - Develop and implement relevant IT policies focused on business performance, risk management and driving cost...

Level : - L2 Job Role : - Drive implementation of advanced Qualys platform features such as Threat Protection, Patch Management, CloudView, and Multi-Vector EDR where applicable. Collaborate with IT operations and patch management teams to automate ticket generation and remediation workflows via integration with ITSM tools (e.g., ServiceNow). Develop automation scripts or leverage Qualys APIs for: - Automated remediation tracking - Alerting for critical vulnerabilities - Integrating patching schedules and validation Maintain remediation SLAs by: - Following up with asset owners Escalating overdue items - Providing weekly status reports to the lead Participate in continuous security integrati...

Level : - L2 Job Role : - Drive implementation of advanced Qualys platform features such as Threat Protection, Patch Management, CloudView, and Multi-Vector EDR where applicable. Collaborate with IT operations and patch management teams to automate ticket generation and remediation workflows via integration with ITSM tools (e.g., ServiceNow). Develop automation scripts or leverage Qualys APIs for: - Automated remediation tracking - Alerting for critical vulnerabilities - Integrating patching schedules and validation Maintain remediation SLAs by: - Following up with asset owners Escalating overdue items - Providing weekly status reports to the lead Participate in continuous security integrati...

Level : - L2 Job Role : - Drive implementation of advanced Qualys platform features such as Threat Protection, Patch Management, CloudView, and Multi-Vector EDR where applicable. Collaborate with IT operations and patch management teams to automate ticket generation and remediation workflows via integration with ITSM tools (e.g., ServiceNow). Develop automation scripts or leverage Qualys APIs for: - Automated remediation tracking - Alerting for critical vulnerabilities - Integrating patching schedules and validation Maintain remediation SLAs by: - Following up with asset owners Escalating overdue items - Providing weekly status reports to the lead Participate in continuous security integrati...

Level : - L2 Job Role : - Drive implementation of advanced Qualys platform features such as Threat Protection, Patch Management, CloudView, and Multi-Vector EDR where applicable. Collaborate with IT operations and patch management teams to automate ticket generation and remediation workflows via integration with ITSM tools (e.g., ServiceNow). Develop automation scripts or leverage Qualys APIs for: - Automated remediation tracking - Alerting for critical vulnerabilities - Integrating patching schedules and validation Maintain remediation SLAs by: - Following up with asset owners Escalating overdue items - Providing weekly status reports to the lead Participate in continuous security integrati...

Level : - L2 Job Role : - Drive implementation of advanced Qualys platform features such as Threat Protection, Patch Management, CloudView, and Multi-Vector EDR where applicable. Collaborate with IT operations and patch management teams to automate ticket generation and remediation workflows via integration with ITSM tools (e.g., ServiceNow). Develop automation scripts or leverage Qualys APIs for: - Automated remediation tracking - Alerting for critical vulnerabilities - Integrating patching schedules and validation Maintain remediation SLAs by: - Following up with asset owners Escalating overdue items - Providing weekly status reports to the lead Participate in continuous security integrati...