979 It Operations Jobs - Page 15

: Associate Software Engineer - DevOps Location - Bangalore, India DESCRIPTION Ensuring alignment across applications development and IT operations support teams, automating processes, ensuring smooth deployments, and optimizing infrastructure for efficiency and reliability is a key enabler for Zendesk customers. Zendesk is using cutting edge technologies and software for their customers including complex implementations and integrations encompassing Data Analytics, Artificial Intelligence and Cloud Computing. Working as part of our Professional Services function, associate DevOps engineers will be responsible for maintaining and monitoring tools and processes for continuous integration of cloud based application deployments in Kubernetes and AWS infrastructure.. KEY RESPONSIBILITIES . Maintain and monitor applications deployed on Kubernetes on EKS - Amazon Web Services cloud. Maintain and monitor kubernetes, database and cache related infrastructure on Amazon Web Services cloud. Monitor performance, execute reporting, respond to alerts, identify bottlenecks, and suggest solutions proactively to improve efficiency and reliability. Troubleshoot issues in development, testing, and production environments from a deployment and runtime execution perspective. Collaborate with Senior DevOps engineers to analyse and resolve issues. Create and maintain clear and concise documentation for all infrastructure and software deployment procedures and maintenance processes, to comply with regulations and governance. TECHNICAL SKILLS Experience in monitoring of managed services on Amazon Web Services cloud platform including key areas like IAM, IaaS and PaaS services. Awareness in scripting languages like Bash, Helm and Terraform. Awareness of using GITHUB for IaC scripts. Familiarity with Python is a preferable bonus. Awareness of executing CI/CD (Continuous Integration and Deployment) pipelines based on GITHUB Actions and ArgoCD. Familiarity on monitoring and observability frameworks using tools like Prometheus, Grafana, or the ELK Stack is crucial for ensuring application health and performance is preferable. SOFT SKILLS Technical insight and ability to troubleshoot issues and find solutions is essential in order to solve critical customer issues quickly. A willingness to learn and stay up-to-date with the latest technologies and tools in the DevOps domain is essential. Work Location & Hours Expectations: We recommend being in the office 2 to 3 times per week to foster collaboration and teamwork. However, flexibility is provided based on business needs Working hours may need to be adjusted to match customer time zones where necessary, ensuring effective communication and issue resolution. Willingness to work in shifts to accommodate customer and company needs is essential along with flexibility to provide on-call support when required. Work Experience: Around 2 - 4 of experience in monitoring and supporting Kubernetes infrastructure (EKS) on AWS along with basic experience in monitoring AWS cloud infrastructure

Vulnerability Management - Job Title Vulnerability Management x 1 Role Description Responsible for facilitating end to end vulnerability management responsibilities with internal employees and AT&Ts external auditing firms for Service Provider PCI, SOC, and ISO 27001 audits. Key Role and Responsibilities: 1. Schedule and ensure weekly scans are conducted, results are provided to the appropriate Remediation Owners and applicable Critical, High, and medium security risk vulnerabilities are addressed in a timely manner. 2. Schedule and facilitate meetings with internal employees to obtain, review, and analyze device inventory for assets supporting AT&T services in scope for a PCI, SOC, or ISO 27001 audits. 3. Schedule and facilitate meetings with internal employees covering vulnerability scan results providing Remediation Owners with information to help address in scope vulnerabilities to be compliant with PCI and ASPR requirements. 4. Schedule and provide training for internal employees covering vulnerability scanning and remediation for the latest PCI and ASPR requirements. 5. Perform security analysis, drive technical security assessments, and monitor and report on remediation progress. 6. Provide guidance to remediation teams to ensure compliance with regulatory, contractual, and legal requirements. 7. Perform scanning reconciliations to quickly identify in scope devices that were not properly scanned. 8. Follow-up with appropriate representatives to gain an understanding why in scope devices were not scanned and schedule rescans to ensure scanning of all in scope devices. 9. Assist with and perform penetration and segmentation testing for AT&T services. 10. Meet with external auditors as needed to review required audit evidence. 11. Contribute to the overall success of the team by identifying and documenting process improvements and creating and maintaining process documentation. Required Skills 1. Advance project management, time management, Microsoft PowerPoint, Excel, Outlook, and Word skills are required. 2. Advanced verbal and written skills are required. 3. ServiceNow experience using the vulnerability response module. Desired Skills 1. Bachelors degree in Computer Science with an emphasis in information systems is preferred. 2. Minimum of 5 years of experience in IT Operations, external PCI DSS audits, and 3 years of IT Security is preferred. 3. The following certifications are an asset, CISSP, CISM, CCSK, CCSP, PMP, and CISA. Service supported Vulnerability Management Location- Bangalore/Hyderabad Yrs of Exp-5+Yrs

Essential Requirements: BE/B. Tech (minimum), MBA (IT/Operations) is preferred Minimum IT experience required is 8 - 10 years out of which at least 5 - 7 years in ServiceNow functional consulting domain Hands-on work experience as Functional Consultant on ServiceNow ServiceNow Certified System Administrator (CSA) and/or ServiceNow CIS (any) Strong oral and written communication skills with the ability to communicate technical information in non-technical language Proven people management skills for 8 - 10 people team Excellent English communication skills, both written and verbal, including business writing skills Experience of performance data analysis of ITIL processes Ability to work with all levels of client and internal resources Ability to organize, delegate, and leverage resources to accomplish objectives Supervisory skills and the ability to leverage support from other parts of the organization Organizational and time management skills Role Overview ServiceNow Functional Consultant, a self-driven individual who would be responsible for providing functional consulting for various applications, suites or platforms utilizing tools like ServiceNow while analyzing current operational business/IT processes; assessment & designing or redesigning of these processes & functionalities to drive significant improvements in productivity, quality & service while working closely with business stakeholders and technical teams to specify and deliver new/enhanced processes. Job Description: Implement/Standardize/Optimize various business or IT (Service Management) processes and functions for a large customer environment where IT services may get offered by multiple service providers Plan end-to-end Enterprise Service Management or ServiceNow CoE function implementation considering various business and strategic scenarios Reengineer existing processes and design new processes to dramatically improve productivity, quality and service, ensuring appropriate stakeholder input and buy-in Lead functional enterprise service management processes implementations for designed/re-designed processes using tools like ServiceNow Work on Business Requirements Documents (BRDs), High/Low Level Design Documents (HLDs/LLDs), Functional Requirements Specifications (FRS), User Stories, Test Scripts, Training Guides, HOTS etc. Work closely with ServiceNow technical team to implement the desired processes using Agile approach Support process and tool implementation through appropriate documentation for processes, functionalities, test scripts and training material etc. Conduct operational training and follow organizational change management process Implement KPI measurement & reporting Desired Skills: ServiceNow Functional Consulting experience for either of ServiceNow suites as ITSM, SPM, HRSD, ITOM, ITAM, SecOps, IRM, Custom Apps etc. ITIL Intermediate or Expert certified Strong customer service orientation Passion for analyzing problems & designing creative solutions in the form of process design and automation, driving continuous performance improvement Comfortable with and effective using MS Office applications including Visio Close attention to detail and accuracy Deadline driven and results oriented Flexible attitude and ability to interact with a diverse business user community and changing environment; comfortable with and excited about being part of the driving force behind change management

: Software Engineer - DevOps Location - Bangalore, India DESCRIPTION Ensuring alignment across applications development and IT operations support teams, automating processes, ensuring smooth deployments, and optimizing infrastructure for efficiency and reliability is a key enabler for Zendesk customers. Zendesk is using cutting edge technologies and software for their customers including complex implementations and integrations encompassing Data Analytics, Artificial Intelligence and Cloud Computing. Working as part of our Professional Services function, DevOps Engineers will be responsible for designing, implementing, and maintaining tools and processes for continuous integration, delivery, and deployment of software and infrastructure while also ensuring the reliability, security, and performance of our infrastructure. KEY RESPONSIBILITIES Develop, deploy, and manage infrastructure using Terraform and ArgoCD to automate infrastructure provisioning and management on Amazon Web Services (AWS). Develop and maintain continuous integration and continuous deployment pipelines to automate application software building, testing and deployment into Amazon Web Services cloud based on GIT Actions. Develop, configure and maintain a wide range of services on Amazon web services cloud platforms for IaaS and PaaS layers. Monitor performance, automate reporting, configure alerts, identify bottlenecks, and implement solutions to improve efficiency and reliability. Keep abreast of latest security best practices and CVEs to protect our infrastructure and applications. Implement and maintain security best practices with continuous monitoring and improvement. Containerize custom application software based on java and python, with development and maintenance of helm charts and repositories for the container deployment. Troubleshoot and resolve issues in development, testing, and production environments from a deployment and runtime execution perspective. Work with Datadog, Sentry and CloudWatch for setting up alerts and automation. Create and maintain clear and concise documentation for all infrastructure and software deployment procedures and maintenance processes, to comply with regulations and governance. TECHNICAL SKILLS Experience in setup, configuration and maintenance of managed services on Amazon Web Services cloud platform including key areas like IAM, IaaS and PaaS services. Proficiency in scripting languages like Bash, Helm and Terraform for provisioning, maintenance and automating of infrastructure tasks. Experience with using GITHUB for IaC scripts. Familiarity with Python is a preferable bonus. Proficiency in building CI/CD (Continuous Integration and Deployment) pipelines based on GITHUB Actions and ArgoCD. Proficiency and knowledge of Docker for containerization and Kubernetes for orchestrating containers for building and deploying scalable applications. Familiarity on monitoring and observability frameworks using tools like Prometheus, Grafana, or the ELK Stack is crucial for ensuring application health and performance. Familiarity with database technologies and SQL is beneficial for managing databases and interacting with applications. SOFT SKILLS Technical insight and ability to troubleshoot issues and find solutions is essential in order to solve critical customer issues quickly. A willingness to learn and stay up-to-date with the latest technologies and tools in the DevOps domain is essential. DevOps engineers need to be able to effectively communicate with developers, architects, operations teams, and other stakeholders Work Location & Hours Expectations: We recommend being in the office 2 to 3 times per week to foster collaboration and teamwork. However, flexibility is provided based on business needs Working hours may need to be adjusted to match customer time zones where necessary, ensuring effective communication and project delivery Willingness to accommodate customer and company needs in terms of working timezones is essential along with flexibility to provide on-call support when required. Work Experience: Around 5 to 7 years of total experience. Must have experience on DevOps, Kubernetes infrastructure (EKS) on AWS along with experience in setup, configuration on monitoring AWS cloud infrastructure

: Senior Software Engineer (DevOps) Location - Bangalore, India DESCRIPTION Ensuring alignment across applications development and IT operations support teams, automating processes, ensuring smooth deployments, and optimizing infrastructure for efficiency and reliability is a key enabler for Zendesk customers. Zendesk is using cutting edge technologies and software for their customers including complex implementations and integrations encompassing Data Analytics, Artificial Intelligence and Cloud Computing. Working as part of our Professional Services function, Senior DevOps engineer will be responsible for designing, implementing, and maintaining tools and processes for continuous integration, delivery, and deployment of software and infrastructure while also ensuring the reliability, security, and performance of our infrastructure. KEY RESPONSIBILITIES Design, develop, deploy, and manage infrastructure using Terraform and ArgoCD to automate infrastructure provisioning and management on Amazon Web Services (AWS). Develop and maintain continuous integration and continuous deployment pipelines to automate application software building, testing and deployment into Amazon Web Services cloud based on GIT Actions. Design, configure and maintain a wide range of services on Amazon web services cloud platforms for IaaS and PaaS layers. Collaborate closely with applications, development, operations, security, networking and other teams to ensure smooth software development, infrastructure design and deployment processes. Monitor performance, automate reporting, configure alerts, identify bottlenecks, and implement solutions to improve efficiency and reliability. Keep abreast of latest security best practices and CVEs to protect our infrastructure and applications. Implement and maintain security best practices with continuous monitoring and improvement. Containerize custom application software based on java and python, with development and maintenance of helm charts and repositories for the container deployment. Troubleshoot and resolve issues in development, testing, and production environments from a deployment and runtime execution perspective. Work with Datadog, Sentry and CloudWatch for setting up alerts and automation. Create and maintain clear and concise documentation for all infrastructure and software deployment procedures and maintenance processes, to comply with regulations and governance. TECHNICAL SKILLS Experience in setup, configuration and maintenance of managed services on Amazon Web Services cloud platform including key areas like IAM, IaaS and PaaS services. Proficiency in scripting languages like Bash, Helm and Terraform for provisioning, maintenance and automating of infrastructure tasks. Experience with using GITHUB for IaC scripts. Familiarity with Python is a preferable bonus. Proficiency in building CI/CD (Continuous Integration and Deployment) pipelines based on GITHUB Actions and ArgoCD. Proficiency and knowledge of Docker for containerization and Kubernetes for orchestrating containers for building and deploying scalable applications. Familiarity on monitoring and observability frameworks using tools like Prometheus, Grafana, or the ELK Stack is crucial for ensuring application health and performance. Familiarity with database technologies and SQL is beneficial for managing databases and interacting with applications. SOFT SKILLS Technical insight and ability to troubleshoot issues and find solutions is essential in order to solve critical customer issues quickly. A willingness to learn and stay up-to-date with the latest technologies and tools in the DevOps domain is essential. DevOps engineers need to be able to effectively communicate with developers, architects, operations teams, and other stakeholders Work Location & Hours Expectations: We recommend being in the office 2 to 3 times per week to foster collaboration and teamwork. However, flexibility is provided based on business needs Working hours may need to be adjusted to match customer time zones where necessary, ensuring effective communication and project delivery Willingness to accommodate customer and company needs in terms of working timezones is essential along with flexibility to provide on-call support when required. Work Experience: Around 6 to 8 years of total experience. Must have experience on DevOps, Kubernetes infrastructure (EKS) on AWS along with experience in setup, configuration on monitoring AWS cloud infrastructure Demonstrable experience in technical leadership and mentoring of a small team is a plus

Overview 13+ years of IT Operations and Customer Relations Experience Strong communication skills to effectively interact with clients, understand their needs, and provide technical advice in a non-technical manner. Fair understanding of laptops desktops, servers & networks Understanding of ITIL & exposure to ServiceNow is an optional skill to possess Focusing primarily on communication and stakeholder engagement.

Key Responsibilities 1. IT Infrastructure Management Oversee and maintain the organization's IT infrastructure, including servers, networks, endpoints, and cloud services. Ensure system uptime, routine backups, disaster recovery, and failover readiness. Monitor server performance, storage capacity, and network health. 2. Software & Application Support Manage installation, upgrades, licensing, and troubleshooting software and enterprise applications. Provide hands-on support for internal users and ensure optimal functioning of business-critical systems. Safeguard data integrity and user access control. 3. Team Management Lead and supervise the internal IT support team. Assign tasks, provide training, and monitor KPIs and team performance. Foster a collaborative and service-oriented work environment. 4. Vendor & Asset Management Liaise with hardware/software vendors for procurement, support, and AMC renewals. Maintain accurate inventory records of IT hardware, software licenses, and warranties. Negotiate service contracts and monitor vendor performance. 5. Cybersecurity Implement, monitor, and enhance cybersecurity protocols to safeguard digital assets. Conduct regular risk assessments, patching, and security audits. Ensure endpoint protection, firewall monitoring, and threat detection systems are up to date. 6. Compliance & Documentation Ensure compliance with IT governance, data protection laws, and internal security policies. Maintain comprehensive documentation of IT systems, incidents, asset changes, and configurations. Support audits and certification processes (e.g., ISO, SOC2).

Key Responsibilities Acuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 600 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide. The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation. Acuity was established as a separate business from Moodys Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder. Job Purpose This is a challenging position within Acuity Information Technology, reporting up to IT Director. The candidate must be very motivated and willing to take on challenges, learn new concepts and be willing to multi-task to succeed. The role is to work on enhancing user satisfaction and overall technology experience . Key Responsibilities Customer Focus in delivering solutions. Ability to manage Stakeholder expectations. Ability to identify and resolve user experience issues. Proven ability to multi-task and manage up in a complex environment. Deliver results with changing priorities and ad hoc deliverables within tight timeframes utilizing individual contributions and within a team concept. Ability to understand the importance of following Governance processes; capturing and maintaining updated metrics for reporting within a project. Strong written, verbal, and presentation communication skills. Ability to present project status to various levels of personnel. Solid use of Microsoft Office applications to enhance project deliverables and attain results. Strong & proven positive leadership skills in words, actions, results. Lead and embrace change and operational efficiencies within the position and project team context. Qualifications Bachelor Degree or Equivalent area of study, preferably in technology/business or equivalent. PMP certification preferred

About the job : Job Description : - Use T-SQL to develop and implement procedures and functions. - Analyze existing SQL queries for performance improvements. - Develop procedures and scripts for data migration. - Help write and optimize in-application SQL statements - Ensure performance, security, and availability of databases - Writing complex SQL queries for data retrieval and manipulation - Optimizing database performance and ensuring data integrity - Troubleshooting and resolving database-related issues - Collaborating with cross-functional teams to gather requirements and implement solutions - Creating and maintaining database documentation - Implementing and maintaining database security measures - Proficiency in writing complex queries - Memory management for database systems. - Fix any issues related to database performance and provide corrective measures. - Create complex functions, scripts, stored procedures and triggers to support application development. - Strong proficiency in T-SQL code. - Strong proficiency in understanding data descriptions, data types. - Experience in handling live projects that have been in place for at least one year. - Experience in handling database management software like MSSQL, MYSQL. - Strong understanding of data structures and algorithms. - Understanding of database security best practices and regulations. - Familiarity with data warehousing and ETL processes - Excellent communication and teamwork skills - Attention to detail and data accuracy - Ability to work independently and meet deadlines - Continuous learning and adaptability to evolving technologies - Master's /Bachelor's degree in Computer Science, Engineering, or related field 5+ Years Experience

Education: BE is preferred. 2-3+ years of relevant IT experience. Candidates should be able to work on Desktops/ Laptops, servers and networks Should be experienced in day to day IT support with respect to managing endpoints - desktops, laptops, IP Phones. Should have Good knowledge in implementation & administration of servers. Knowledge on Active Directory Services, DHCP & DNS. Basic administration of LAN infrastructure (switches/firewall/ routers). Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents. Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests. Candidate should be aware of different tools used for capacity management, availability managements. Experience in Asset management and various IT reports. Should be flexible to work in different shift timings and coordinate with different teams across geographies. Candidate should be aware of the below Cisco Routers 8200 or 8300 series . Cisco switches 9200 , 9300 , 9500 series. Switching & routing in depth. BGP & OSPF configurations. Firewall Knowledge FTD 2100 Data Centre Management LAN Cabling End device – LT / DT management IT Security parameters like encryption , Patches , Qualys Guard , WS1 Windows Knowledge : SCCM , WSUS, DHCP, DNS, Antivirus Proxy Knowledge – Zscaler. Telco Service Providers management. Team Handling Team Mentoring Provide training both technical + Soft skill etc... Questions to be asked are to be Cisco/Networking Specific Hands On Exp: Management or supervisory exp: CISCO Certification (CCNA, CCNP, CCIE): Do you have hands-on or actual experience in configuring network devices? When was the last time you configured network devices? Are you still interested in configuring network devices? Are you willing to go to production floor and check/troubleshoot the computer? How would you identify the cause of the issue/outage? What would you tell your engineers to check? Note : Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue.

12+ years of experience in Managing IT Infrastructure. Responsible for overseeing the design, implementation, and maintenance of an organization's IT infrastructure Daily Operations Oversight: Ensuring systems, services, and infrastructure operate reliably and securely Project Management: Leading infrastructure-related projects that align with business goals, including upgrades, migrations, and new deployments Team Leadership: Managing a team of Min of 10+ IT professionals, providing mentorship, and evaluating performance Administration: Maintaining networks, servers, databases, and related systems; ensuring optimal performance and uptime Security & Compliance: Implementing security protocols, PAM, and ensuring compliance with internal and external standards Disaster Recovery: Designing and testing backup and recovery strategies to ensure business continuity Strong communication skills and should have strong business relationship management Experience in handling IT audits & compliance. Technical Proficiency : Windows Networking (LAN/ WAN), firewalls Virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure) Scripting (Shell, PowerShell, Perl) Certifications: ITIL, PMP, or vendor-specific certifications (e.g., Cisco, Microsoft, Red Hat) are often preferred. Note : Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue .

Education: BE is preferred. 2-3 years of relevant IT experience Should be experienced in day-to-day IT support with respect to managing endpoints - desktops, laptops, IP Phones. Should have good knowledge in implementation & administration of servers. Knowledge on Active Directory Services, DHCP & DNS. Basic administration of LAN infrastructure (switches/firewall/ routers). Attend to service requests and incidents, Analyze the root cause, and provide solutions to meet the defined SLA target and avoid repeated incidents. Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests. Candidate should be aware of different tools used for capacity management, availability managements. Experience in Asset management and various IT reports. Should be flexible to work in different shift timings and coordinate with different teams across geographies. Note : Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue .

More than 2-3 years of relevant experience in IT Asset Lifecycle & Invoice Management processes. Should be experienced in day to day Asset Management & Expense Management related activities Should have strong knowledge in all areas of HAM and Expense Management Excellent written, verbal and presentation skills for interacting with internal and external customers Manage IT hardware asset portfolio with respect to risk, cost control, governance, compliance, and performance objectives. Maintain company policies and processes. Manage a team of IT Asset Specialists Plan and implement IT hardware asset life cycle strategy; advise Procurement and IT Operations in procurement strategies for IT hardware acquisition. Serve as IT hardware asset management subject matter expert. Optimize usage and cost of IT hardware deployments. Manage acquisition, deployment, utilization, tracking, security, and final disposition of IT assets. Should be flexible to work in different shift timings and coordinate with different teams across geographies. Should be experienced in handling various IT audits ISO20K, 27K etc Experience in Compliance management w.r.t., IT Asset Management and Invocie Management Extreme detail oriented in all aspects of work. Ability to understand and interpret KPIs, SLAs and other IT service performance metrics as related to Asset Life Cycle Management and perform within the contract requirements. Ability to work as an effective team member as well as a self-motivated individual contributor. Proven ability to deliver high quality work on time and with minimal supervision, this role requires a self-starter. Ability to multi-task and prioritize working in a fast-paced environment. Expert level use of MS Excel in working with multiple large data sources to combine for use in problem resolution. Focused on planning ahead and managing time well. Strong bilingual skills (English) in both written and verbal communications. Willing to put in extra time and effort in crisis situations. Understand the core aspects and functionality of different service contracts during the life cycle of each asset based on the needs of the end customers/ end users (third party maintenance vs OEM prepaid maintenance, lease contracts and asset reuse Understand differences between warranties and maintenances, and what supports what. Experience in tracking of purchase orders information. Knowledge and experience of working in Service Now. Note : Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue .

Key Responsibilities (Containers): Design and Build Containers : Develop and maintain container images for applications. Ensure images are lightweight, secure, and optimized for performance. Implement Container Orchestration : Set up and manage orchestration tools like Kubernetes or OpenShift. Automate container deployment, scaling, and management across environments. Monitor and Optimize : Continuously monitor containerized applications for performance and reliability. Troubleshoot and resolve issues in containerized systems. Collaborate Across Teams : Work with developers, operations, and security teams to align container strategies. Provide guidance and training on containerization tools and practices. Documentation and Updates : Create and maintain detailed documentation of container environments and processes. Stay updated on new container technologies and recommend improvements. Automate Workflows : Develop scripts and tools to automate repetitive tasks in container management. Key Responsibilities (Devops): Develop and Maintain Automation Scripts : Write and manage Python scripts to automate repetitive tasks and workflows. Ensure scripts are efficient, modular, and well-documented for easy maintenance. Manage Jenkins Server : Set up, configure, and maintain Jenkins pipelines for CI/CD processes. Monitor Jenkins server health and resolve issues to ensure seamless build and deployment. Collaborate with Operations Teams : Work with developers to integrate automation into existing workflows. Support operations teams by automating routine tasks like deployments, monitoring, and reporting. Optimize and Enhance Pipelines : Continuously improve Jenkins pipelines to reduce build times and improve reliability. Automate testing, packaging, and deployment to streamline the software development lifecycle. Monitor and Debug Automation Processes : Ensure automation processes run smoothly and address any errors or inefficiencies. Use logs, monitoring tools, and debugging techniques to troubleshoot issues. Internal Automation(DevOps Team): RPA Bot Designed and implemented multiple RPA bots to optimize repetitive tasks, enhance productivity, and reduce manual effort across various domains: Automated Operational Acceptance Tests (OAT) for Linux and Windows platforms to streamline pre-production validations. Enabled automation of KFIN customer monthly audit reports , capturing key details like domain user lists, system performance statistics, and last update status snapshots. Developed RPA bots for automated creation of Plans of Action (POA) , enabling faster and standardized handling of change requests and activities in Linux systems. Produced graphical VMware infrastructure reports tailored to individual customer requirements, offering enhanced data representation for better decision-making. Automated artifact collection for audit purposes , including HBSS agent status, and extended the framework to capture additional details like OS version, last patch status, Zabbix agent status, kernel version, and server user lists, ensuring comprehensive compliance tracking. Introduced automation for the Storage daily status report , consolidating data on LUNs and volumes to improve monitoring and ensure storage health insights. Facilitated automated generation of appointment and increment letters for HR, ensuring timely and error-free document delivery to new hires. Empowering Engineers: We have started empowering engineers to use RPA scripts to automate daily tasks. Streamlined routine administrative and IT operations through end-to-end automation, reducing processing time and enhancing accuracy in critical workflows. Automations : - Consolidated Monitoring Ops Dashboard : Previously, we had six separate dashboards, which made it challenging to monitor disaster and critical alerts effectively. To streamline this, we created a new consolidated dashboard that allows us to view all data in a single interface. Some final adjustments are still needed to fully optimize it. Auto Snapshot Deletion : We have successfully automated the snapshot deletion process and are currently utilizing this automated workflow for 10 customers. We are still in the process of obtaining approvals from some customers, as a few have not yet approved this auto-deletion. HCR Reports for Zabbix6 : Automated daily, weekly, and monthly HCR reports for Zabbix 6, including customized daily reports for Mindgate Network Server Configuration : Automated backups and licensing for network devices and firewalls, with weekly backup reports for BFIL and Spice Money customers, and daily reports for Teleperformance. Supported Building Cloud Networks Portal : Automated backups and licensing for network devices and firewalls, and developed a portal for accessing these devices. Logshipping : Automated log shipping reports for various clients, including AEML, ESAF-DC, ESAF-DR, IFL, Indian Immunology, Ingenia, OEC Records, Panasonic India, TMFL, and all Zabbix 6 hosts. IOC Blocking Website : Deployed IOC blocker websites for multiple clients, including CAGL-DC, Boson, GIC, TechM Bescom, Royal Sundaram, and NESL-DC. Auto Closure of Zabbix Agent Resolved Alerts : Automated the closure of resolved alerts in the Zabbix dashboard. Zabbix6 Capacity Reports : Automated capacity reports for Zabbix 6 customers from the DevOps portal. Auto Ticketing Process Change : Developed an API for updating resolved status alerts in all Zabbix dashboards. AMANAT Portal / NetBox : Automated daily syncing of RVTools reports into the rvtools_Amanat database and updated fields in NetBox. Vcenter Console Access and RVTools Reports : Onboarded 10 customer VCenters into the Aiops portal for console access and automated RVTools reports. Developed scripts for customized columns in RVTools reports. DRM Tool : Integrated Bilaspur and Schneider for the DRM tool to enable DC to DR sync in the GUI. Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. Job Description The Software Engineer - IT will be based in Chennai, reporting to Manager. In this role, you will be In-charge of performing operational processes and procedures to ensure all IT services, systems, and infrastructure meet business needs for RPA (Robotic Process Automation) application of UiPath and Microsoft Power Automation Day-to-day operational hold up and service delivery of the Hybrid Cloud IT infrastructure by monitoring and acknowledging to IT Infrastructure incidents through the incident tracking system. Proactively monitor systems for availability, capacity, and performance. Participate in the Patch management process, IT Business Continuity and Disaster recovery planning and testing. UiPath and PAD Development skill will be added advantage. Computer programming to automate manual IT Ops wherever applicable. What a typical day looks like: Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems. Proactive monitoring of enterprise systems to ensure they are adequately sized to meet the dynamic requirements from the business solutions. Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures. Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams. Propose system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Stablish and assure adherence to budgets, schedules, work plans and performance requirements. Ensure that business application(s) are performing, scalable, usable, and available by defining help and monitoring processes, defining, and driving SLAs (Service Level Agreement), conducting system tests. Research, design, code, and test new systems and system enhancements in line with the deliverables of the IT projects. Install, configure, administer, and maintain business application systems and associated hardware, in accordance with technical specifications to ensure systems function reliably. Working with various team to effectively gather their requirements and allow you to prepare detailed program specifications and then coordinate system implementation. Communicate with system users, vendor hold up and investigate, trouble-shoot, and resolve system problems so that user problems are resolved quickly and satisfactorily. Perform and track change management and publish performance metrics. of these teams. Ensure the integrity and security of enterprise data on systems across Hybrid Cloud environments in accordance with business needs and industry best-practices regarding privacy, security and regulatory compliance. The experience we re looking to add to our team: Typically requires a Bachelor of Engineering degree or M.C.A. Ideally requires a minimum of 2-3 years of related experience. General understanding of system architectural concepts and methodologies. Basics of Troubleshooting, Log analysis and data analytics. Collaboration skills and passion for technical challenges and operations support. Different IT Analyst position may require different knowledge of application, skillset, or tool. Having ability to learn and adopt with fast execution, solve problem through applying best-in-class tools and methodology, and ability to drive and work as a team for success should be considered as general requirement. What you ll receive for the great work you provide: PTO Health Insurance BB04 Job Category IT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

We are looking for a Senior Modern Workplace Engineer to join our team. Responsibilities: Design, implement, and manage enterprise-scale Microsoft Intune and SCCM/MECM infrastructures for modern and traditional endpoint management. Configure and maintain Windows Autopilot profiles and contribute to zero-touch deployment strategies. Develop and manage advanced Windows OS deployment solutions using both SCCM and Intune, including custom task sequences, driver management, and post-deployment automation. Automate administrative and operational tasks using advanced PowerShell scripting, WMI, and Graph API integrations. Monitor and optimize endpoint performance using Endpoint Analytics, ControlUp, and custom telemetry dashboards. Manage software deployments, patching, and compliance baselines using SCCM/MECM and/or Intune. Create and maintain custom reports and dashboards using Power BI, SSRS, and data from Intune, SCCM, and Graph API. Leverage the existing co-management framework to strategically utilize both SCCM and Intune capabilities, optimizing workload distribution (e.g., compliance policies, Windows Update, Endpoint Protection) to streamline IT operations and enhance the end-user experience. Develop and implement automation and remediation strategies for co-managed devices using PowerShell, Graph API, and proactive remediation scripts. Participate in hardware certification processes, ensuring compatibility with enterprise deployment and management standards. Contribute to upgrade, migration, and modernization projects, including transitions to cloud-based management solutions. Collaborate with cross-functional teams including security, compliance, and infrastructure to ensure endpoint configurations meet organizational and regulatory standards. 7+ years of experience in endpoint design and management leveraging SCCM/MECM/SCCM and Intune with proven experience in Windows 11 deployment: In-place upgrade, OS refresh, and replacement. Hands-on Experience with Windows Autopilot a

Type of Position Permanent Location Bangalore, India Support hours Predominantly US business hours. Shifts: 24X7 rotational shifts Roles and Responsibilities Acting as a Tier T2 for GCSC Teams. 2nd responders supporting AT&T GCSC strategic services like Flexware,SDWAN OTT Expertise in Performing network triage Managing the process of Service restoral and break/fix functions Scope include Analyze and escalate Prioritizing and analyzing the events in the network Resolve problems for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Good skills on Change Management Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Knowledge and Skills Required to Perform the Role Technical Skills:- Minimum 3-5 years of relevant experience in telecommunications & managed network infrastructure industry No less than 2 years of working experience, preferably on customer services interfacing with clients. No less than 3 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Basic knowledge on SDN/SDWAN Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) Excellent telephone manner Excellent problem solving skills Professionalism at all times Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Resourcefulness and flexibility Ability to work well in a team Years of Experience 4+yrs Education Bachelor/masters in in electrical/electronic engineering, computer engineering or related discipline Job ID R-73263 Date posted 07/04/2025

Roles and Responsibilities: Acting as a Tier T1.5 for GCSC Teams. 1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT Performing network triage Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE Managing the process of Service restoral and break/fix functions, Scope include Analyze and escalate Prioritizing and analyzing the events in the network Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Coordinate with other support centers (i.e. external organizations and internal and external business partners) for resolving the incident tickets. Escalate ticket according to process based on the established intervals. Technical Skills:- Minimum 1-3 years of relevant experience in telecommunications & managed network infrastructure industry No less than 1 years of working experience, preferably on customer services interfacing with clients. No less than 1-2 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Knowledge on SDN/SDWAN Viptela, Velocloud, Silverpeak or 128T Good knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) Excellent telephone manner Excellent problem solving skills Professionalism at all times Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Resourcefulness and flexibility Ability to work well in a team Job ID R-73110 Date posted 07/04/2025

OnePay is looking for Corporate Security and IT Operations Engineer to join our dynamic team and embark on a rewarding career journey. Responsibilities : System Monitoring : Monitor the performance and availability of IT systems, servers, and network infrastructure. Implement proactive measures to identify and address potential issues. Incident Management : Respond to IT incidents and service requests in a timely and efficient manner. Troubleshoot and resolve hardware, software, and network - related issues. System Upgrades and Patching : Plan and execute system upgrades, patches, and firmware updates. Ensure that systems are up - to - date with the latest security and performance enhancements. Backup and Recovery : Implement and manage backup and recovery solutions to safeguard critical data. Test and verify the effectiveness of backup and recovery processes. Documentation : Maintain accurate and up - to - date documentation of IT systems, configurations, and procedures. Create and update documentation for troubleshooting and operational procedures. Collaboration : Collaborate with other IT teams, including network, security, and applications, to address cross - functional operational needs. Participate in IT projects and initiatives. Capacity Planning : Monitor system resource usage and participate in capacity planning activities. Provide recommendations for hardware and software upgrades based on capacity assessments. User Support : Provide support to end - users for IT - related issues. Communicate effectively with users to understand and resolve their technical concerns.

Job Title: Technical Consultants with Incident Management in Banking Domain About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Job Title: Technical Consultants with Incident Management in Banking Domain Location: Sarjapur, Bengaluru 3 days WFO (Tues, Wed, Thurs) Shift Time: 24*6 Rotational Shifts Overview: Job Title: Technology Command Center Analyst Department: Information Technology Location: Bangalore, India Reports To: Command Center Manager Job Summary: The Technology Command Center Analyst plays a critical role in monitoring, managing, and supporting the organization s IT infrastructure and services. Operating in a 24x7x365 environment, the group ensures rapid incident response and proactive performance optimization. This role acts as a first line of defense to detect, triage, and escalate critical incidents while providing visibility into IT health across the enterprise. A Command Center Analyst is responsible for monitoring and managing various systems related to incidents and events. This role involves surveillance, incident response, and communication to ensure the timely resolution of issues and proper management of planned/unplanned events. Key Responsibilities Real-Time Monitoring: Monitor enterprise infrastructure, applications, and services using monitoring tools (e.g., App Dynamics, Open Telemetry, ServiceNow, Splunk, Zabbix, etc.). Incident Management: Detect and respond to system alerts, outages, and degradations. Log incidents, perform initial diagnostics, and escalate to appropriate teams per SLAs. Event Correlation & Analysis: Analyze system and application events to identify trends and potential threats. Correlate data across multiple platforms for root cause identification. Communication Hub: Act as a central communication point for all major incidents. Facilitate incident bridges and provide updates to stakeholders. Collaborate with other regional counterparts on technical and functional initiatives. Runbooks & SOPs: Follow and improve documented standard operating procedures and escalation paths. Assist in maintaining knowledge base documentation. Automation & Tooling Support: Collaborate with IT teams to implement automation for monitoring, alerting, and incident remediation. Qualifications and Skills Bachelor s degree in Computer Science, Information Technology, Business, Communications, or equivalent experience. experience in a crisis management, command center, NOC, SOC, or IT operations role. Experience with enterprise monitoring tools and ticketing systems. Strong analytical and problem-solving skills. Ability to build strong relationships with both technical and non-technical team members. Excellent written and verbal communication abilities. Situational awareness and meticulous attention to detail. Ability to work in high-pressure environments and support 24x7 operations, including nights/weekends/holidays and on-call schedule if required. Knowledge of Capital Markets / Investment Banking industries. Preferred: Certifications such as ITIL, CompTIA Network+, or relevant cloud certifications (AWS, Azure). Experience with basic scripting or automation tools (e.g., PowerShell, Python). Familiarity with incident and change management frameworks.

We are Alter Domus. Meaning The Other House in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com Alter Domus is seeking a Senior System Engineer to join Global IT Operations. In this role you will interface with key stakeholders and apply your technical proficiency across different stages of the Infrastructure Life Cycle to support our end users and operating platform. At Alter Domus, you can be part of a unique culture, a place that teamwork is encouraged, and hard work is rewarded. We offer a dynamic, and international corporate atmosphere as well as the benefit of customized training adapted to your needs throughout your career. This role is located in our Hyderabad office and will be a mix of remote and onsite work. The Senior System Engineer will be responsible for the following activities: Windows Server Administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design Assist managing various server related resources (Active Directory, DHCP, DNS, GPO) including patches and other related security tasks and responsibilities Work directly with end users (in person, phone and help desk ticketing) to troubleshot and resolve issues Set up workstations, domain accounts, etc. in various hardware and software related applications Deploy and troubleshoot various types of network elements, infrastructure services and platforms Install and troubleshoot Microsoft and various other system applications and solutions Manage clear communication of progress/status with project stakeholders- Collaborate with team members to create and resolve support tickets Provide hands-on expertise on systems related projects and collaborate with the internal Operations Team Work with a Global IT team supporting users all over the world Maintain consistent, quality documentation for the administration and operation of underlying infrastructure, including topologies, configuration details, run-books, and recovery processes TECHNICAL COMPETENCIES: Strong technical knowledge of Microsoft technologies, including server and client OS, Active Directory Previous experience with End User Experience Support Collaborate with team members in resolving support tickets Managed Services and Cloud experience (Azure, Office 365, SharePoint) Manage various server related resources (Active Directory, DHCP, DNS, GPO) including patches and other related security tasks and responsibilities Previous experience working with ServiceNow ticketing tool would be considered as an advantage YOUR PROFILE: 6+ years of related IT industry experience Excellent oral, written communication, and presentation skills Detail oriented and organized with an ability to meet deadlines Willingness to work with teams in multiple time zones Strong work ethic, responsiveness and passion for customer service and quality Excellent team player and good interpersonal skills Self-motivated, able to work within a project-based environment We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. No previously viewed jobs Amanda Donohue, Senior Manager, Cork Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path. Aristidis Halikias, Managing Director, Chicago Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry. Carla Walmsley, Senior Manager, Jersey Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance. Shania Galea, Corporate Services Officer, Malta As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need. Join our talent community Sign up today to stay up to date with our latest opportunities! Upload your CV/Resume below Please select a category or location option. Click Add to create your job alert.

Description Position at WebMD About WebMD: Headquartered in El Segundo, Calif., Internet Brands is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The companys award- winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands powerful, proprietary operating platform provides the flexibility and scalability to fuel the companys continued growth. Internet Brands is a portfolio company of KKR and Temasek. WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD , Medscape , CME Circle , Medpulse , eMedicine , MedicineNet , theheart.org , and RxList are among the trademarks of WebMD Health Corp. or its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status For Company details, visit our website: www.webmd.com / www.internetbrands.com Education : B.E. Computer Science/IT degree (or any other engineering discipline) Experience : 8+ years Work timings: 3:00PM to 12:00AM IST Position Requirement: Experience in complete infra stack from network, security, storage, hardware, and OS Expertise with Windows Server Expertise with Powershell Expertise with DNS/DHCP Experience in tools such as Google Workspace, GCP, Microsoft Office 365, Azure Experience with setting up and working with backup tools such as NetApp Building DR environments and plans Familiar with managing ticketing systems such as JIRA, ServiceNow, ServiceDesk Plus Familiar with setting up applications with Azure or Google SSO Knowledge of applicable data privacy practices and laws Certifications in VMware, Hyper-V, MSCE, MSCA, or Solutions Architect are good to have Ability to plan, organize and document complex system maintenance activities and toconfigure systems to be consistent with institutional policies/procedures Ability to communicate technical/complex information both verbally and in writing Perform multiple tasks concurrently and respond to emergency situations effectively Excellent communication and interpersonal skills Highly self-motivated and directed with keen attention to detail Proven analytical and problem-solving abilities Strong customer service orientation Role & Responsibilities: Providing technical support to corporate business units to support their applications Maintain the back-end IT infrastructure (servers, switches, storage, UPS, Hyper-V, etc.) Establish a strong relationship with the business units, Operations team, and manager Perform Windows server upgrades and rebuild Manage and maintain security patches Migrate data from various platforms in cloud, hybrid, and on-prem environment Work well with/without SOPs Proactively work through learning the environments of current companies and future companies acquired Be a thought leader and architect new IDF/MDF and scale back/synergize where possible. Comfortable with oncall schedule and critical alerts in a timely manner Work with other teams to coordinate large scale efforts or migration

Role & responsibilities Purpose of the role The Talent Acquisition HR Specialist for Cafe/store-level hiring is responsible for managing the recruitment process for front-line roles within cafs or retail stores. This role plays a pivotal part in ensuring that the organization attracts and hires top-quality talent to deliver exceptional customer service and operational excellence at the store level. Manage the full recruitment lifecycle for caf/store-level roles, including sourcing, screening, interviewing, and onboarding. Build and maintain a robust talent pipeline for positions such as Team Members, baristas, Cafe/Store managers, kitchen staff, and other front-line roles and Support roles. Develop and execute sourcing strategies to attract candidates for caf/store-level roles (e.g., Team Member,baristas, Cafe managers, kitchen staff, support staff ect). Partner with hiring managers to understand staffing needs and create robust hiring plans. Utilize job boards, social media platforms, employee referrals, and local recruitment drives to source candidates. Screen resumes and conduct initial interviews to assess candidate suitability. Work closely with store/caf managers and regional teams to align recruitment efforts with operational goals. Provide timely updates on recruitment progress and challenges. Ensure all recruitment activities comply with local labor laws and company policies. Maintain accurate records and generate recruitment reports for leadership. Responsible for Employee joining formalities, documentation, Issue of ID cards,uniform etc... Responsible for Orientation alignment with L&D Team Coordinate and faciliate with various department on employee onboarding, employee ID/access card, Email ID Creation, HR and Operations portal access etc... Responsible for maintaining virtual files on the organization Drive. Organize and maintain personnel records Update internal databases - Employee Masters Prepare HR documents, like employment offers, appointment letter, contracts and new hire guides Liaise with external partners, like insurance vendors, and ensure legal compliance Create regular reports and presentations on HR metrics (e.g. turnover rates) Answer employees queries about HR-related issues Assist payroll department by providing relevant employee information (e.g. Resignation,F&F, leaves of absence, sick days and work schedules) Participate in HR projects (e.g. help organize a job fair event) Handle Employee life cycle from hire to retire. Preferred candidate profile Educational Qualification Bachelor's degree in HR, business, or a related field (or equivalent experience). Experience 2 to 4 years 1+ Years - experience in FMCG/Retail chains, food service, or hospitality industries. We are seeking a dynamic and results-driven Talent Acquisition Specialist to oversee caf and store-level hiring. The ideal candidate will have a strong background in high-volume recruitment, a keen understanding of retail/hospitality operations, and a passion for identifying top talent to drive our store teams' success. Any other requirements Language Fluency : English, Local Language

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Analyst Decision Sciences Principal responsibilities The job holder is required to ensure the provision of complete, true, and accurate analysis and report to functional management and senior executives under minimum supervision of his / her line manager, to facilitate effective decision making. The nature of work will require the role holder to take quick decisions in situations where complete information/data might not exist, and he/she would need to apply business knowledge & intuition to make best case recommendations. The role holder shall also be expected to guide and Analysts from a functional perspective and help them gain business understanding. In this role, the job holder will be under partial supervision and will undergo on the job training, however it is vital that the person in this role is able to learn new tasks very quickly. The role holder will be expected to execute on tasks/projects, once provided initial directional guidance. The role holder shall be expected to solve complex technical/business problems on his/her own without involving his/her line manager. The role holder will be expected to be responsible for thorough quality check (QC) of their own deliverables and follow the departmental QC procedures as laid down by their line managers. They will also be expected to create departmental QC guidelines & ensure their adherence by his/her functional reports. The role holder shall also be expected to be the primary SPOC for their assigned projects, for the business partner. In this role, they are supposed to set the correct expectations with respect to deliverables, TAT, follow ups etc. They are expected to actively manage the projects and bring to light potential roadblocks. Be able to execute/deliver against defined tasks. Develop new solutions/framework for the business problems. To be able to work independently on medium complexity tasks that would involve frequent changes to the process. Develop business domain knowledge and good working knowledge of tools [SAS, VBA, Qlik, R, Python, and any other BI tools & Data technologies. ] Interfaces with business/functions to translate business requirements into executable instructions/technical. Requirements Minimum 2+ years relevant experience. Bachelor s/master s degree in any of the discipline like Computer Science, IT, Operations Research, Mathematics from a reputed university or MCA from a reputed university Experience on Vendor Decisioning or Analytics product(s) is preferred. E. g. , TRIAD , Experian Power Curve, SMg3, SAS Decision Manager, SAS Intelligent Decisioning, Viya, RTDM, Pega etc. Knowledge of programming tools, preferably with proficiency in any one or combination of tools such as SQL, VBA, Unix, Qlik sense, R, Python, and any other BI tools & Data technologies across any of the platform s UNIX, mainframe, or Windows. Experience on Cloud, Digital Technology and Cognitive/AI platforms will be an added advantage. Investigative and consultancy mind with penchant for the latest technologies and continuous learn and adapt capability. Strong communication, stakeholder management, presentation, and interpersonal skills Strong problem-solving skills, adaptability to change and changing work priorities and ability to drive results. Ability to work under pressure and achieve agreed deadlines; work on multiple items concurrently where required. Ability to operate well across cultures and in multi-culturally diverse work environments. Knowledge of Code development, SDLC, Programming is a must and exposure to managing change is good to have. Exposure to Banking Analytics or equivalent experience in Business, Finance, or related field You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Facilitate the implementation and support of SAP MM , PP, SD Design, customize, configure and testing of MM , PP, SD Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Required Candidate profile SAP Table handling. Knowledge in Excel and PP. Provide ad-hoc training and user support as required.