2127 It Operations Jobs - Page 14

IT Manager Hyderabad (WFO) Location: Brigade Towers, Hyderabad Experience: 4-7 years (1-3 years in managerial role) CTC: Competitive salary based on experience and qualifications. Working Hours: 10 AM - 7 PM, 6 days/week About the Role We are seeking a highly skilled and proactive IT Administrator to manage and secure our IT infrastructure, support end-users, and drive IT initiatives across the organization. This role requires strong technical expertise, leadership, and the ability to collaborate with multiple teams to ensure reliable, secure, and compliant IT operations. Key Responsibilities Manage and monitor IT infrastructure including servers, networks, endpoints, email systems (Microsof...

Key Responsibilities : System Integration & Development Develop and integrate APIs with third-party platforms such as Shopify , Salesforce , and Warehouse Management Systems (WMS) . Leverage deep knowledge of ERP, WMS and CRM systems to drive integration and performance improvements. Contribute to the development and maintenance of web-based applications using PHP , .NET and JavaScript . Business Process & Data Management Collaborate with business stakeholders to analyse and document business processes, ensuring technical solutions align with organizational goals. Conduct detailed data analysis and support the creation of BI dashboards and reports to aid data-driven decision-making. Manage c...

What you will do In this vital role supports the identification, assessment, and tracking of vulnerabilities across the organizations IT landscape. The Junior Vulnerability Management Analyst assists senior team members in analyzing vulnerability data, correlating risk indicators (e.g., KEV, EPSS), and supporting remediation efforts. This position offers an opportunity to grow technical expertise while contributing to the organizations security posture through structured vulnerability management processes. Roles & Responsibilities: Assist with analyzing vulnerability scan results from tools such as Tenable, Qualys, or Rapid7. Support prioritization efforts using CVSS scores, KEV (Known Explo...

Job Title: CRM Administrator - Case Management System (CaseAware) Location: Onsite, Smartworks 43EQ, Balewadi High Street, Pune Shift: Night Shift (Full Overlap with U.S. EST) 6:00 PM 3:00 AM IST (to ensure overlap with U.S. Eastern Time zone) Experience: 512 years Openings: 3 (1 Lead + 2 Junior/Mid-Level) Employment Type: Full-Time, Permanent About Reliable Group Reliable Group is a U.S.-based organization headquartered in New York , with two offices in India Pune (Balewadi High Street) and Navi Mumbai (Airoli) We operate across three strategic business verticals: On-Demand: Providing specialized technology talent for global clients. GCC (Global Capability Centers): Helping enterprises buil...

Services Project Delivery Manager Job Description A Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users & Enterprise Delivery. This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively. Here are some key responsibilities and qualifications: Responsibilities: 1. Project Planning and Execution: Excellent Knowledge on Project Delivery Cycle i.e Planning, Execution, Governance, Reporting and Presentation 2. Team Coordination: Coordinate Internal resources and third parties/vendors for the flawless execution of projects. 4. Risk Management...

Your Job: As the IT Operations Intelligence Leader at Koch Capabilities Technology (KCT), you will lead a team of infrastructure leaders and engineers specializing in network engineering, network security, cloud networking, and server hosting. Your role will involve demonstrating strong leadership qualities, problem-solving abilities, thought leadership, and driving operational efficiency across KCT infrastructure products and services. You must possess a contribution mindset, servant leadership mentality, and a drive for transformation. It is essential to be self-motivated, passionate, and capable of collaborating with business stakeholders, product owners, and cross-functional teams. What ...

As an Information Technology Executive at the company located in Erode, your role will involve managing IT operations, providing technical support, troubleshooting, and overseeing network administration. You will be responsible for ensuring the smooth operation of IT infrastructure, resolving technical issues, and maintaining network security. **Key Responsibilities:** - Manage IT operations effectively - Provide technical support to users - Troubleshoot technical issues as they arise - Oversee network administration and security **Qualifications Required:** - Troubleshooting and Technical Support skills - Expertise in Network Administration - Strong understanding of Information Technology a...

Position - Manager People and Competence - IT Infrastructure / Operations Qualification - Must have completed the degree in Computer Science and Masters in Business with a focus on human resources management 12 + years of practical experience in people management/mentoring. Should posses strong technical understanding as this person will be playing a role of consulting the employees and managers for overall business functioning w.r.t people strategies Agile Methodologies SAP Modules / SAP consultant Key Responsibilities Manage all people and competence related aspects and processes (on operational, global and strategical level) and continuously develop all employees in the teams assigned, wi...

You will be responsible for overseeing SAP & ERP management, IT Systems & Infrastructure, and User & Data Management at Zircar Refractories Limited. Your role will involve maintaining the company's IT systems to ensure smooth operations that support business processes. - **SAP & ERP Management:** - Maintain AMC contracts and ensure timely renewals. - Manage user restrictions, roles, and access controls. - Configure license types, numbering series for transactions, and branch creation. - Manage production order closures, and transaction notifications (validation SQL & post-transaction). - Generate customized and scheduled SAP reports. - Perform SAP database (DB) management including log file ...

Nocpl is looking for Manager - IT to join our dynamic team and embark on a rewarding career journey. Oversee IT operations and infrastructure. Manage IT projects and teams. Ensure network and system security. Troubleshoot and resolve IT issues. Prepare and maintain IT documentation. Stay updated with IT trends and technologies. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Key Responsibilities Serve as the first line of defense to investigate and resolve problems for IT systems across infrastructure, engineering, operations, and technical refresh domains. Provide initial assessments, coordinate with infrastructure SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. Collaborate and maintain continuous communication with other service leads (Network, Service Desk, Deskside Support, Cyber) and the Manager in the IT Operations Center to resolve problems. Initiate and lead the crisis action team for critical issues within the service lane. Act as the primary technical interface concerning the Center of Excell...

MIS & Reporting Oversee the process of MIS & report generation to ensure all reports are generated on time and accurately; Review the reports with other senior team members/ sales channel heads to determine outcomes Provide guidance to the team on preparation of appropriate formats to get desired outcomes for new report requests Prepare presentation and reports for AOP, LRP review etc as needed Incentive & Commissions Detect anomalies on the incentive structures (different structures for different sub-channel) with the team members, ensure full coverage and exact mapping for accurate and timely calculation; Review to ensure no errors Undertake regular audit and provide inputs to the team on ...

We are looking for an IT Operations Lead to join our fast-growing team, located in Hyderabad, India , who is responsible for leading our IT Operations Team and ensuring the installation, operation, support, and security of Envoy Globals physical, cloud (Azure), and electronic data infrastructure. As our IT Operations Lead , you will be required to: Development and lead an IT Operations team Develop and implement strategies for improving team efficiency and effectiveness Manage Active Directory, Azure Active Directory, Office 365 Email, Teams, and SharePoint Manage office infrastructure including Firewalls, switches, routers, VPN, controllers and internet service providers Ensure 24x7 operati...

Roles and Responsibility Strategy and Vision: Develop and execute a strategic roadmap for the CoE aligned with organizational objectives. Focus on innovation, quality enhancement, and scalability. Leadership and Team Management: Lead, mentor, and inspire a multidisciplinary team including software engineers, designers, product managers, and QA professionals. Drive team alignment towards CoE objectives. Best Practices Establishment: Define and implement development best practices, methodologies, andquality standards. Ensure consistency and efficiency in software product development. Collaboration and Stakeholder Engagement: Work closely with internal teams, stakeholders, and external partners...

Solution Design and Implementation: Plan, design, deploy, and configure BMC Helix AIOps components, including monitoring tools (e.g., BMC Helix Operations Management), capacity optimization (e.g., BMC Helix Continuous Optimization), and log analytics. Integrate with existing systems like ServiceNow or Jira for seamless IT operations. AI/ML-Driven Operations: Utilize AI algorithms for advanced anomaly detection, event correlation, causality determination, and root cause isolation to minimize downtime and automate incident resolution. Customer Engagements: Conduct discovery sessions to assess client needs, deliver tailored demonstrations of BMC Helix capabilities (e.g., Agentic AI, intelligent...

Collaborate with stakeholders to understand business needs and translate them into technical requirements. Analyze and document business processes, identifying areas for improvement. Develop and maintain detailed project documentation, including requirements, specifications, and user manuals. Work with IT teams to design, develop, and implement IT solutions that meet business requirements maximizing business value aligned with our competitive performance priorities. Conduct testing and quality assurance to ensure solutions are effective and meet business needs. Provide training and support to end-users on new systems and processes. Execute special projects and provide project management supp...

Microsoft Intune & MECM (SCCM) Manage application packaging using Microsoft Intune & MECM (SCCM), ensuring that applications are deployed effectively and meet user requirements. Configure, deploy, and maintain workstations, domain accounts, and other hardware/software applications to optimize user productivity and satisfaction. Engage directly with end users through various channels (in-person, phone and ticketing) to diagnose and resolve technical issues efficiently. Prioritize the end user experience by providing exceptional support and solutions tailored to user needs, ensuring seamless interaction with IT services. Oversee critical server-related resources, including Active Directory (AD...

Develop and implement operational strategies to support the growth and scalability of both Experts Pro and Kodo. Oversee day-to-day operations, ensuring seamless collaboration between multiple departments and teams. Lead cross-functional teams including HR, Finance, Product, and Technology to achieve organizational goals. Manage budgeting, resource allocation, and financial performance to optimize profitability. Establish and monitor key performance indicators (KPIs) and metrics to measure operational effectiveness. Drive continuous improvement initiatives across all functions. Ensure compliance with regulatory requirements and company policies. Act as a key liaison between senior management...

Work involves planning and analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. Prepare As-Is, To Be, Gap analysis, SWOTs, charts, diagrams, and tables that depict the present and proposed systems in terms of costs, benefits derived, and tasks accomplished. Plans and schedules studies and system implementations. Drives and leads initiatives that cross functional agency systems, other IT groups and other state entities that require coordinating, planning, and scheduling during project development and implementation stages. Provides the options in the determination and implementation of architectural solutions. Provides the design and imp...

Automation CI/CD Pipelines: Assist in the design, implementation, and maintenance of automated CI/CD pipelines to streamline and accelerate software delivery. Infrastructure Management: Help manage and optimize cloud-based infrastructure (AWS, Azure, GCP, etc.), ensuring the environments are secure, scalable, and cost-effective. Monitoring Performance Tuning: Set up and manage monitoring tools to ensure application performance, availability, and security. Proactively identify and resolve system issues. Collaboration: Work closely with development, QA, and IT operations teams to ensure smooth deployment and integration processes. Provide support to development teams to ensure their work is pr...

About the Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams. Coverage includes all 24/7 office users as well as remote users (WFH). As Service Desk Analyst, You Will Provide Tier II contact and incident resolution to customers with hardware, software, and application problems Diagnose and resolve complex technical issues related to hardware, software, and network infrastructure Utilize remote tools ...

Required Skills & Experience: 3+ years of experience in IT operations or cloud infrastructure support. Strong understanding of MVNE architecture and telecom operations. Hands-on experience with cloud platforms (Azure, AWS, or GCP). Proficiency in monitoring tools (e.g., Prometheus, Grafana, Splunk). Familiarity with containerization (Docker, Kubernetes) and automation (Ansible, Terraform). Experience with incident management and root cause analysis. Excellent troubleshooting and communication skills.

The OpsRamp SME is responsible for providing expert-level support, configuration, and strategic guidance for the OpsRamp IT operations management platform. This role involves deep technical knowledge of OpsRamps capabilities, including monitoring, automation, service mapping, and integrations, to ensure optimal performance and alignment with business goals. Serve as the primary expert on OpsRamp platform capabilities, architecture, and best practices. Design and implement monitoring solutions using OpsRamp for infrastructure, applications, and cloud environments. Configure and manage alerting, dashboards, and automation workflows. Integrate OpsRamp with ITSM tools (e.g., ServiceNow, BMC Reme...

About The Role Capgemini is seeking a Director level executive to Delivery Management Lead and manage the delivery of multiple projects/programs across geographies or business units, ensuring timely, quality, and cost-effective execution. AI-Enabled Program Oversight: Drive the use of AI models, intelligent automation, predictive analytics, and generative AI to enhance delivery speed, quality, and decision-making. Collaborate with AI/ML teams to ensure solution feasibility, deployment readiness, and business impact realization. Client Engagement Serve as the primary point of contact for clients on delivery matters. Build strong client relationships, manage expectations, and ensure customer s...

Responsible for daily IT operations and end-user support at Sewa Tower. Proficient in troubleshooting and maintaining systems across Windows and Mac platforms. Handles hardware/software issues, user access, and basic network connectivity. Escalates complex issues to higher support tiers when necessary.