979 It Operations Jobs - Page 13

What We Offer: IT Project Manager So what does an IT Project Manager do at TaskUS? He/She leads and drives activities associated with global, cross-functional technical project execution. Responsible for project discovery, stakeholder and sponsor identification and relationship management, definition of high-quality WBS, adequate resource allocation, and budget structure and performance. Assigns and monitors work of technical personnel across matrix teams, ensuring that project steps are in alignment with business objectives, on-time and within budget. Monitors reliability and any internal issues that appear as a result of the project. Selects, develops, and evaluates personnel to ensure a high-reliability in project operating model, efficient execution of change projects, and effective transition to operational services owners. The responsibilities of this role include: Manages projects with a span of influence that typically require working within a single business segment, or possibly two business segments, and/or across a few corporate shared service resources, such as Software Development, Information Security, IT Operations, Systems and Networking. Manages projects that typically require making simple to moderately complex customizations to standard processes and plans, and creates and manages project plans that may or may not include standard templates Manages project plans in which the solution or product, for the most part, exists but there is a need for a simple to moderately complex modification to meet the business requirement Manages and monitors time, scope and cost for the project based on the identified requirements. Identifies issues and may need some guidance with anticipating issues that need escalation; points of escalation are within the leadership team or with more experienced Project Managers Collaborates, negotiates, and manages issues to resolution. Conducts conflict management with internal and/or external stakeholders as requirements are identified, delivery issues arise, and scope changes are requested, etc. Gathers project sizing information from appropriate teams, and ensures all projects are properly and accurately estimated and timely billed Making decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. Requires verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. Exercising creativity to draft original documents, imagery, or work products within established guidelines. Duties & Responsibilities Develops and executes project/program plans for medium- to large-sized projects/programs within a specific domain which include schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization. Creates and promotes project vision and objectives within the project team, ensures project/program objectives are met, presents project vision to management, and gains buy-in from stakeholders. Identifies resources to ensure the alignment of team member skills and strengths with project demands, creates project teams, secures resources, schedules task assignments for medium- to large-sized projects/programs by following project management best practices, and recommends process improvements. Communicates directly with stakeholders to establish needs and goals, and executes communication/change management plans for project team, stakeholders, management, and executives. Manages project performance (e.g., on time, on budget, within scope, and with quality) for projects/programs of medium to large size or complexity. Supports the compliance of project plans by following best practices and procedures. Collaborates with key stakeholders and project sponsors to develop project goals, set the prioritization of deliverables, discuss involvement of business processes (e.g., project change management, communication) and facilitate decisions necessary for project delivery. Ensures and facilitates collaboration with diverse project stakeholders throughout the project by using appropriate tools. Supports the compliance of project plans by following best practices and procedures. Qualifications Minimum 5 years of experience Strong, articulate communication skills knowing the right level of technical detail to include for various audiences (i.e., executive, technical, etc.) Strong working knowledge of application development, cloud, DevOps, and infrastructure services Knowledge of project management techniques and tools Proven experience in strategic planning Project Management Professional certification required How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Roles & Responsibilities: IT Project Management Support MES implementations at Wabtec sites under guidance of the Implementation Manager Implementation: 1. Project Planning & Execution Adhere to the project plan developed by the Implementation Manager Coordinate with cross-functional teams (IT, operations, manufacturing, QA, etc.). 2. Stakeholder Management Serve as the primary point of contact between IT, MES vendors, and business units. Facilitate regular status meetings and provide updates to leadership and stakeholders. Manage expectations and ensure alignment across departments. Create and maintain implementation documentation as required 3. Risk & Issue Management Identify, assess, and mitigate project risks and issues. Maintain a risk register and implement contingency plans as needed. Escalate critical issues to leadership with recommended solutions. 4. Go-Live & Post-Implementation Support Support the gol-live execution and hypercare. Monitor system performance and user feedback post-launch. Coordinate issue resolution and continuous improvement efforts with the Implementation manager. It Project Management, Mes Implementation

About Us: Successive Digital, a digital transformation company, offers a comprehensive suite of solutions, including digital strategy, product engineering, CX, Cloud, Data & AI, and Generative AI services. We help companies continuously optimize business and technology that transform how they connect with customers and grow their business. Our team of technology specialists ensures that each solution is customized to the business s specific needs, driving efficiency and performance. With the implementation of the latest technological advancements, we deliver business operations that ensure business continuity and make you stay ahead in a rapidly evolving digital landscape. Our Technical Expertise: Digital Strategy: We create competitive business and IT operations transformation strategies to help companies stay ahead of the digital curve. Our approach includes assisting you in selecting the appropriate technical stacks and practices and working with people who can help you envision your business vision digitally. Product Engineering: We partner with you to deliver exceptional customer experiences and business outcomes by tailoring your applications to your unique needs. Our team combines deep industry and technical expertise in product engineering to create solutions that make a real impact and increase operational efficiency. Cloud: We help businesses harness the advantage of digital and innovation with cohesive cloud services, including enterprise modernization and cloud-native solutions. Our partnerships with public cloud providers such as AWS, Azure, and GCP enable us to architect application and remote infrastructure solutions that ensure resilience, scalability, and predictive performance. Customer Experience: We help companies build a connected ecosystem of their business that elevates customer and employee experience. Our approach includes business and technology assessment to incorporate design thinking at every stage of interaction and working backward from that point to transform the customer experience. We make use of the latest CX technologies, analytics, and reporting to track and measure customer experience transformation success for your business. Data & AI: We are experts in transforming raw data into valuable insights, enabling predictive analytics and real-time decision-making. Our expertise extends to data modernization and data architecture solutions, ensuring seamless integration with other systems. We enable a cohesive and efficient data ecosystem by optimizing your data infrastructure and enhancing interoperability. Partner with us, and rest assured, your organization will remain data-driven, agile, and innovative. Generative AI: We help companies identify business use cases for generative AI and enable them to develop robust generative AI models using public cloud platforms, foundational models, and open-source tools. Our team ensures that these models perform as expected and meet your needs. We also help you transit these models from proof of concept (POC) stages to full-scale production environments, ensuring a seamless and effective deployment . By leveraging cutting-edge generative AI technologies, we help you unlock new levels of creativity, efficiency, and innovation in your business operations. Industries We Serve: Consumer Goods Media & Entertainment Government & Public Sector Retail & Commerce Agriculture Manufacturing Travel & Hospitality Healthcare & Lifesciences Chemical, Oil & Gas Transportation & Logistics Aerospace & Defence Automotive & Mobility Banking & Finance Who are we looking for: Profile : Content Writer Location: Noida Experience: 3-5 years Position Type: Full-time Key Responsibilities: Assist in the research and development of content topics aligned with our target audience and business goals. Write clear, compelling, and concise content for various platforms, including website blog, social media, quora, guest posts, ebook, whitepaper, newsletters, and website copy (solution and offering pages, PR) Collaborate with writers and marketing team members to ensure consistency in brand voice and messaging across all content. Participate in brainstorming sessions to generate new content ideas and strategies. Conduct keyword research and implement SEO best practices to enhance content visibility and engagement. Proofread and edit content to ensure accuracy, clarity, and adherence to style guidelines. Required Qualifications: 5+ years of experience in content writing or a related field, preferably in a professional setting. Strong writing, editing, and proofreading skills with a keen eye for detail. Familiarity with SEO principles and best practices. Ability to work independently and manage multiple projects while meeting deadlines. Proficient in using content management systems. Preferred Qualifications: Experience in writing for digital platforms, particularly blogs and social media. Basic understanding of content marketing principles. Knowledge of analytics tools to measure content performance (e.g., Google Analytics). Excellent communication skills, both written and verbal. Life at Successive: Successive Digital cultivates a culture of collaboration and diversity within our global teams. We encourage personal and professional development through challenging and inspiring one another. Mentorship and on-the-job training opportunities support career growth and success. Our global presence offers onsite opportunities across our international offices. Comprehensive benefits, including maternity and paternity leave, are provided to support work-life balance. Our talent is encouraged to explore and work with various technologies. A Professional Development Program enhances technical and behavioral competencies. With the Reward & Recognition process, we acknowledge and celebrate team and individual achievements. Team outings, parties, sports events, and cultural activities establish a vibrant workplace culture and promote companionship among employees.

Job Title: Head of IT Location: Noida Experience: 13+ years Type: Full-time Role Overview: We are looking for a strategic and hands-on Head of IT to lead our end-to-end technology infrastructure, IT operations, cybersecurity posture, and global support practices. You will own the IT roadmap, ensure seamless delivery of IT services, and manage a high-performing IT team while aligning with organizational goals and compliance requirements. Key Responsibilities: Define and own the IT vision, strategy, and roadmap for infrastructure, systems, and support. Manage a remote support IT Helpdesk & Infrastructure Team on 24x7 Manage SLAs & SLOs for 24x7 IT operation for global customers Lead and mentor cross-functional IT teams including Helpdesk, Infrastructure, and Security. Oversee all aspects of IT infrastructure: cloud (Azure), network (firewalls, switches, WiFi), and endpoints. Drive endpoint security and identity management via Intune, Entra, Defender, M365, and AD. Ensure high availability, performance, and scalability of all systems across Windows, Mac, and Linux OS. Lead implementation and governance of global cybersecurity policies, tools, and compliance standards (e.g., ISO 27001). Define IT budgets, vendor strategy, licensing, and cost optimization plans. Act as a key escalation point for complex issues and collaborate with global IT teams on ticket queues and critical projects. Analyze IT reports and dashboards to track KPIs and drive continuous improvement. Champion process automation and productivity by leading custom Jira automation workflows and SharePoint-based collaboration. Represent IT in internal audits, client reviews, and security assessments. Preferred Skills & Qualifications: 13+ years of experience with at least 3 years in IT leadership roles, including people management Deep hands on experience across Microsoft stack: Intune, Defender, Entra, AD, M365 Strong knowledge of Azure infrastructure and enterprise network management Proven experience implementing and auditing ISO 27001 compliance Expertise in Jira, Confluence, SharePoint and process automation Budget planning, vendor negotiation, and IT asset lifecycle management Strong communication and stakeholder alignment skills Proficiency in English Knowledge of European language will be an added advantage

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Job Summary: We are looking for a proactive and detail-oriented IT Support & Operations Coordinator to manage IT asset inventory, handle ISP and IT service billing, and provide first-level helpdesk support. This role is crucial for maintaining efficient IT operations and ensuring the effective utilization of technological resources across the organization. Key Responsibilities: 1. IT Asset Inventory Management Maintain a comprehensive and up-to-date inventory of all hardware and software assets. Monitor the entire asset lifecycle, from procurement through retirement. Ensure all IT assets are properly tagged and documented. Collaborate with procurement and finance teams for asset purchases and disposals. Conduct periodic audits to verify asset accuracy and compliance. 2. ISP & IT Services Billing Management Manage contracts, billing cycles, and invoices related to ISPs and IT vendors. Ensure timely payment processing and service renewals to prevent disruptions. Work with the finance department to review, validate, and process invoices. Monitor internet usage and bandwidth; address any issues with providers. Maintain a well-organized billing calendar and related documentation. Diagnose and troubleshoot hardware and software problems, identifying root causes and implementing effective solutions. Coordinate hardware upgrades and replacements as needed. Document all support requests in a ticketing system, ensuring accurate and thorough records of user issues and resolutions. Set up and manage network infrastructure, including routers, switches, and firewalls. Monitor network performance, resolve connectivity issues, and implement security protocols. Install, configure, and maintain server hardware and software. Install, configure, and maintain Linux servers and workstations. Act as the primary point of contact for employee IT support requests. Diagnose and resolve hardware, software, and network-related issues. Escalate unresolved technical problems to the appropriate internal teams or vendors. Manage and update a helpdesk ticketing system to track support requests. Provide basic IT guidance, training, and documentation to end-users . Implement routine endpoint patch management and maintain compliance. Enforce security protocols to safeguard organizational data and systems. Generate and maintain reports on system health, security, and compliance metrics. Collaborate with other IT teams to support infrastructure and business needs. Translate technical concepts clearly for non-technical stakeholders. Qualifications & Skills: Bachelor s degree in Information Technology, Computer Science, or a related field. (Relevant experience or certifications may substitute for formal education.) 1 2 years of experience in IT support, system administration, or related roles. Strong knowledge of IT asset management practices and tools Familiarity with vendor billing cycles, documentation, and process management. Hands-on experience with helpdesk platforms and ticketing systems. Solid understanding of networking fundamentals and internet services. Proficient in Microsoft Office Suite and Google Workspace. Strong analytical, communication, and organizational skills .

Type: Hybrid, In-Office Job Description Who We Are: Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportalis the number 1 privately held online travel company in flight volume. Fareportalpartners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview : Team Lead EMS works as a member of the Enterprise Management Services team within IT Operations department at Fareportal. In this role, the Lead has below primary functions: Excellent knowledge and hands on work experience on various monitoring tools utilize in the NOC/GCC domain. Leading monitoring / tool automation to upscale the proactiveness and effectiveness, aligning with the teams effort and wider organization vision. Understanding business requirement and leading the automations in parallel, collaborating with wider support teams. Initiate emergency plan of action while understanding the criticality. End to End enterprise monitoring and enhancement activities. Provide Weekly/Monthly Metrics Data to management. Maintain Contact List of various support teams and vendors. Documentation for Process Improvement, Handbooks, Guidelines, Manuals, Knowledge Base Articles. Work with a product-based startup mindset. This position will support 24 7 to be in Gurugram, India.The job will require the individual to work different shifts as assigned by the supervisor. Job Description and Responsibilities: Hands-on working on open-source tools and enterprise monitoring, i.e. ELK/Prometheus/Grafana/ MS SCOM/SolarWinds along with SAAS base monitoring solutions i.e. Rigor/Website pulse/Catchpoint etc. Design or architect, develop, implement, and coordinate systems, policies, and procedures on the tools side. Dashboard creation and understanding on the tools metric. Should have hand on experience in integrating these monitoring sources or tools to single pain of glass or centralized dashboarding. Should have clear understanding on public cloud i.e. AWS and Azure, its monitoring solution, Datadog/CloudWatch/Appinsight etc. Identify, diagnose, and resolve issues. Create and maintain comprehensive documentation. Strong problem-solving and trouble-shooting skills. Monitor performance, capacity, and availability of the IT components on an ongoing basis. Recommend improvements in technologies and practices to increase uptime. Collect and review performance reports for various systems, and report trends in Network, Server, Application & Websites performance. Conducts research on emerging products, services, protocols, and standards in support of monitoring tool and development efforts. Liaise with vendors for the procurement of new systems technologies, conduct POCs, oversee installation, and resolve adaptation issues. Ensures that effective EMS representation takes place for the coordination of work processes and projects with other departments and divisions. Required Skills & Qualification: 6+ years experience in an Enterprise Monitoring Tools, Applications, Servers monitoring, setup and troubleshooting or similar role. Work experience on Windows Servers, SQL, Network equipment. Familiarity with scripting, network security, firewalls, Linux environment. Bachelors Degree/Master s Degree in Computer Science, Information Systems, Engineering, Business or technical discipline Microsoft/AWS/CCNA/ITSM certified. Strong problem-solving and trouble-shooting skills. Good Technical Skills in Networks, Firewalls, Servers. Good communicator with a natural aptitude for dealing with people. Prior experience with Team Management / Training / Mentoring / Multi team collaboration Ability to work independently and in a team environment. Preferred Skills & Qualification: Aptitude for learning new technologies, interest in professional development. Should be a team player. Quick learner and able to deal with a wide range of issues. Good analytical skills and able to collate and interpret data from various sources. Ability to assess and prioritize faults and respond or escalate accordingly. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company s sole discretion, with or without notice. Job Category: IT Job Type: Full Time Job Location: Gurgaon Type: Hybrid, In-Office Job Description Who We Are: Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportalis the number 1 privately held online travel company in flight volume. Fareportalpartners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role Overview : Team Lead EMS works as a member of the Enterprise Management Services team within IT Operations department at Fareportal. In this role, the Lead has below primary functions: Excellent knowledge and hands on work experience on various monitoring tools utilize in the NOC/GCC domain. Leading monitoring / tool automation to upscale the proactiveness and effectiveness, aligning with the teams effort and wider organization vision. Understanding business requirement and leading the automations in parallel, collaborating with wider support teams. Initiate emergency plan of action while understanding the criticality. End to End enterprise monitoring and enhancement activities. Provide Weekly/Monthly Metrics Data to management. Maintain Contact List of various support teams and vendors. Documentation for Process Improvement, Handbooks, Guidelines, Manuals, Knowledge Base Articles. Work with a product-based startup mindset. This position will support 24 7 to be in Gurugram, India.The job will require the individual to work different shifts as assigned by the supervisor. Job Description and Responsibilities: Hands-on working on open-source tools and enterprise monitoring, i.e. ELK/Prometheus/Grafana/ MS SCOM/SolarWinds along with SAAS base monitoring solutions i.e. Rigor/Website pulse/Catchpoint etc. Design or architect, develop, implement, and coordinate systems, policies, and procedures on the tools side. Dashboard creation and understanding on the tools metric. Should have hand on experience in integrating these monitoring sources or tools to single pain of glass or centralized dashboarding. Should have clear understanding on public cloud i.e. AWS and Azure, its monitoring solution, Datadog/CloudWatch/Appinsight etc. Identify, diagnose, and resolve issues. Create and maintain comprehensive documentation. Strong problem-solving and trouble-shooting skills. Monitor performance, capacity, and availability of the IT components on an ongoing basis. Recommend improvements in technologies and practices to increase uptime. Collect and review performance reports for various systems, and report trends in Network, Server, Application & Websites performance. Conducts research on emerging products, services, protocols, and standards in support of monitoring tool and development efforts. Liaise with vendors for the procurement of new systems technologies, conduct POCs, oversee installation, and resolve adaptation issues. Ensures that effective EMS representation takes place for the coordination of work processes and projects with other departments and divisions. Required Skills & Qualification: 6+ years experience in an Enterprise Monitoring Tools, Applications, Servers monitoring, setup and troubleshooting or similar role. Work experience on Windows Servers, SQL, Network equipment. Familiarity with scripting, network security, firewalls, Linux environment. Bachelors Degree/Master s Degree in Computer Science, Information Systems, Engineering, Business or technical discipline Microsoft/AWS/CCNA/ITSM certified. Strong problem-solving and trouble-shooting skills. Good Technical Skills in Networks, Firewalls, Servers. Good communicator with a natural aptitude for dealing with people. Prior experience with Team Management / Training / Mentoring / Multi team collaboration Ability to work independently and in a team environment. Preferred Skills & Qualification: Aptitude for learning new technologies, interest in professional development. Should be a team player. Quick learner and able to deal with a wide range of issues. Good analytical skills and able to collate and interpret data from various sources. Ability to assess and prioritize faults and respond or escalate accordingly. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company s sole discretion, with or without notice. Job Category: IT Job Type: Full Time Job Location: Gurgaon

Job Overview: We are looking for a highly motivated IT Team Lead to manage a team of service desk and technical support engineers and ensure the smooth operation of IT services across multiple locations. This role involves incident resolution, and hands-on technical support for both everyday and complex issues. Key Responsibilities: Lead a team of service desk and technical support engineers, providing guidance and support to ensure timely issue resolution. Manage the teams shift rosters and leave planners, aligning team resources with project requirements and individual skill sets. Train and mentor new hires, ensuring they are equipped with the necessary skills and knowledge to work in a 24/7 operational environment. Provide hands-on support for complex incidents, helping the team troubleshoot and resolve issues effectively. Analyze incidents to identify patterns and categories of impact, ensuring prompt resolution and minimal disruption. Use ticketing tools to manage and track incidents and service requests. Create and maintain reports on team performance, incident resolution, SLA adherence, and any breaches. Assist in the implementation of new IT service offerings and participate in infrastructure projects, such as building migrations, asset refreshes, and automation initiatives. Work closely with the project managers on escalations and project deliverables. Communicate with stakeholders, ensuring that they are kept informed of progress on critical incidents and service requests. Work closely with other departments and teams to ensure alignment of IT support with business needs. Ensure that the IT team adheres to all relevant compliance standards and internal policies, including data protection, security protocols, and regulatory requirements. Conduct regular audits and reviews of systems and processes to ensure compliance with company policies and industry regulations. Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field. 5+ years of experience in IT support, with at least 2 years in a leadership or team lead role. Ability to work in a 24/7 environment and manage a team across multiple shifts.

Job Description Major accountabilities: Design, Build, and Deploy Middleware Solutions Architect, implement, and maintain Middleware platforms to support business and application needs. Ensure Reliable Service Delivery and Operations Oversee the effective delivery and operational health of Middleware platforms, including JBoss, Apache, and WebLogic. Provide Best-in-Class Middleware Support Support Middleware platform technologies across the organization, ensuring seamless integration and enablement for application teams adopting these technologies. Maintain Operational Excellence Adhere to standardized design, development, and deployment processes to optimize cost-effective delivery. Oversee platform security, lifecycle management, reliability, and performance. Lead 24x7 Operational Oversight Provide strategic direction and oversight for Middleware operations, coordinating with internal teams and external technical partners to ensure availability and resilience. Ensure IT Governance and Compliance Uphold compliance with IT governance frameworks, security policies, standards, and best practices to mitigate risk and enhance operational efficiency. Key Performance Indicators Stable, compliant, secure and cost-effective operations measured by Availability, Performance, Capacity Metrics along with continuous cost reductions YOY Services are managed within SLA/OLA KPIs Learning Agility, Ability to evaluate and launch new services & capabilities Productivity gains and defect reduction through continuous improvement Process and compliance setup is applied and adhered Competencies IT Infrastructure Management IT Service Management Practices (ITIL Foundation Certification) Compliance, Risk Management (GxP: sound knowledge of validation practice and IT control standards Systems Integration & Build (Dev-Ops mindset and full solution lifecycle understanding from idea to retirement) Customer and service first attitude Documented experience working across IT Teams Customer and service first attitude Minimum Requirements Work Experience: Strong negotiation and analytical skills. Project Management. NA. Operations Management and Execution. Skills Communication Skills. IT Infrastructures. IT Operations. IT Service Management. Problem Solving Skills. System Integration. Vendor Management.,

- Manage IT infrastructure - Implement Tech Strategies - Ensure Data Security - Optimize IT resources to support business objectives. - Manage budgets - Trouble shooting, Problem Solving - Ensuring smooth operation of all IT-related activities Required Candidate profile - Degree in Computer Science / Information Technology - Relevant exp in IT Management, Hardware and Software and Project Management. - Min 5 years of exp in handling IT Management function

Objective Monitor the availability of the operational IT applications,infrastructure, platforms, and devices, as well as the automated workloadprocesses (batch) in order to prevent downtime and/or to guarantee thecontinuity of business-critical batch processes, in accordance with thepredefined SLEs. Key Responsibilities Monitor, handle and solve IT events/Incidents: Monitor IT Events and carry out the controlactions associated with each event. Take action to solve IT incidents based oninstructions, agreements and/or documented solutions, or escalate IT incidents. Register IT incidents and (research) actionsalready taken; actively monitor SLEs. Continuous batch processes Proactively monitor the workload automationenvironment (batch) and take the appropriate action(s) in case of detectedproblems and/or delays. Realize IT service requests Carry out specifically assigned ICT service requestson demand and in accordance with instructions in the context of IT infrastructure and workload automation. Realize IT changes Carry out IT changes in case of "Move toProduction", within the specified "change window" and inaccordance with instructions and procedures. Developed craftsmanship Invest in the personal and technicaldevelopment, keeping knowledge up to date by following training and coaching. KeyActivities: Main focus is to monitor the IT Infrastructureof Colruyt Group (24x7x365) using the tools OMI, BMC Control-M, Dynatrace,Tivoli etc. and trigger relevant actions. Handle IT Infra events (Basic) based on theirpriority and trigger relevant actions by following the instruction text/KB's. Handle Batch events (Basic) and batch cancels(e.g. rerun, force ok, put on hold etc.) as requested by the end users. Handle incidents (Create/modify/escalate/close)as relevant. Perform the SYST Batch Ombuds tasksIndependently after 1 month of hands-on experience. Perform Operational tasks (as Ombuds) of Prodenvironment under guidance. Execute Standard(Basic) changes independently byfollowing the procedure/KB's after 1 month of hands-on experience. Identify and involve relevant stakeholders incase of events arising out of (un)planned interventions (e.g. IT changes,outages etc.) ' Flag/request to create a KB as and whennecessary. Prepare and send a daily Operations Report/Worktransfer template with clear, relevant information along with the actionstriggered. Ensure that the Batch Planning AJF (Active JobFile) is as UpToDate during the shift handover process. Ensure the deliverables meet expected Quality,Efficiency and Effectiveness (QEE). Requirements Skillsrequired Technical Good understanding of ITIL V4 Fundamentals Fundamental awareness of tools like MF OMI, BMC Control-M, Dynatrace, Tivoli., etc. Basics of Windows, Linux Mainframe operating systems Good foundation of networking concepts Behavioral Flexible to work in 24x7 shifts which also includesNight and Weekend-shifts Very good communication coordinationskills Very good team player Very good analytical thinking and problem-solvingabilities Self-driven, committed, process Oriented andable to handle challenging situations Qualifications : B.Tech CSE/ECE (Pass-out of 2023 or 2024)

Position Title: IT Procurement & Logistics Specialist Location: Pune, India - Hybrid Reporting to: IT Manager Job Profile: Department: IT About GTT: GTT is a leading global provider of secure cloud networking solutions for multinational organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit gtt.net The Opportunity: We are seeking a highly motivated and experienced IT Procurement & Logistics Specialist to play a pivotal role in managing our global IT assets and ensuring seamless operations across all regions. This position is key to optimizing our IT spend, ensuring financial compliance, and maintaining efficient logistics for all IT hardware, software, and cloud services. You will be instrumental in supporting the entire procure-to-pay process for IT, from initial requisition to final payment and lifecycle management. Key Responsibilities: Global IT Asset Procurement o Lead the end-to-end procurement process for all IT hardware, software, and services globally, ensuring best value, quality, and timely delivery. o Develop and maintain strong relationships with key IT vendors and suppliers, negotiating favorable terms and contracts. o Drive cost optimization initiatives through strategic sourcing, vendor consolidation, and demand forecasting. o Collaborate with IT teams to understand technical requirements and translate them into effective procurement strategies. o Manage Request for Proposal (RFP), Request for Quotation (RFQ), and tender processes. IT Asset & Logistics Management Oversee the entire lifecycle of IT assets, from acquisition and deployment to maintenance, tracking, and eventual disposal. Develop and implement robust global IT asset inventory management procedures. Manage the logistics of IT equipment shipping, receiving, and distribution across various international locations, including customs compliance and import/export regulations. o Ensure accurate and up-to-date IT asset records for auditing, compliance, and financial reporting. o Identify and implement process improvements for efficient IT asset management and logistics. Software and Licensing Management: o Be responsible for the comprehensive management of software licenses, including procurement, deployment, compliance, and renewals. o Expertly manage various licensing models, including but not limited to Microsoft SPLA, Office 365, and other cloud-based subscriptions (e.g., AWS, Azure, Google Cloud) o Conduct regular software license audits to ensure compliance and identify optimization opportunities, mitigating legal and financial risks. o Track software usage and provide insights to optimize license allocation and reduce unnecessary spend. o Maintain accurate records of all software entitlements and agreements. Financial Compliance & Procure-to-Pay (P2P) Process: o Support and optimize the IT procure-to-pay process, ensuring accuracy, efficiency, and compliance with internal financial policies and external regulations. o Facilitate invoice processing, reconciliation, and payment for IT-related purchases. o Work closely with finance and accounting teams to ensure proper capitalization, depreciation, and reporting of IT assets. o Manage IT vendor invoicing discrepancies and resolutions. Global Practice Management & Collaboration: o Manage IT procurement and logistics practices consistently across all global regions, ensuring standardization and adherence to global policies. o Collaborate cross-functionally with IT Operations, Infrastructure, Finance, Legal, and regional teams to align on IT asset needs and strategies. o Provide regular reporting and insights on IT asset utilization, costs, and compliance to senior management. Qualifications: Bachelors degree in Supply Chain Management, Business Administration, Information Technology, or a related field. Proven experience in IT procurement, IT asset management (ITAM), or IT logistics within a global organization. Proven experience supporting the procure-to-pay (P2P) process for IT assets. Desired experience with software licensing management, including significant knowledge of Microsoft SPLA, Office 365, and cloud-based subscriptions (AWS, Azure, GCP). Strong understanding of IT hardware and software technologies. Desired Skills: Experience with Service Now: Proficiency in utilizing Service Now for IT Asset Management (ITAM), procurement workflows, and service request fulfillment. Experience with Oracle Fusion or comparable ERP: Familiarity with Oracle Fusion or similar ERP systems for procurement and financial processes. Excellent negotiation, communication, and interpersonal skills. Strong analytical and problem-solving abilities with a data-driven approach. Ability to manage multiple priorities and work effectively in a fast-paced, global environment. Attention to detail and a commitment to accuracy and compliance. Certifications in ITAM (e.g., ITAM Certified Professional) or Procurement (e.g., CPSM) are a plus

Business Title: - Data Engineer Job Location: Pune Experience: 3+ Years Employment Type: Full Time Shift Timings: UK Shift(2:00 PM-11:00 PM IST/3:00 PM-12:00 AM IST) Responsibilities: Hands-on experience with ETL processes using PySpark, SQL, Microsoft Fabric and other relevant technologies. Collaborate with client and other stakeholders to understand data requirements and design efficient data models and solutions. Optimize and tune existing data pipelines for performance and scalability. Ensure data quality and integrity throughout the data pipeline. Document technical designs, processes, and procedures. Stay updated on emerging technologies and best practices in data engineering. Building CICD pipeline using Github. Qualifications: Bachelors degree in computer science, Engineering, or a related field. 3+ years of experience in data engineering or a similar role. Strong understanding of ETL concepts and best practices. Proficiency in Azure Synapse Microsoft Fabric and other data processing technologies. Experience with cloud-based data platforms such as Azure or AWS. Knowledge of data warehousing concepts and methodologies. Proficiency in Python, PySpark, SQL programming language for data manipulation and scripting. Nice-to-have Qualifications: Experience with deta lake concepts Familiarity with data visualization tools such as Power BI or Tableau. Certifications in relevant technologies (e.g., Microsoft Certified: Azure Data Engineer Associate). Company Benefits Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program. Company Profile Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law ",

Synoptek We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity. Responsibilities Cloud Engineer This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Cloud Engineer is responsible for Migrations. These responsibilities include working directly with our customers to guide them through the details of Cloud transformation and migration of critical business workloads, accelerating the customers cloud migration journey. Duties and Responsibilities Work alongside our account executives and solution architects to help customers accelerate their cloud migration journey and modernize their business applications on AWS Work with our strategic customers, you will help the customer assess their readiness for Cloud adoption and advise and guide the customer in developing a strategic plan to transform IT processes and organization to support their Cloud adoption Focus on understanding customer business drivers as well as the compelling event/s driving their cloud adoption at the onset of a large migration engagement Work with the AWS team and customer to help develop a comprehensive migration plan, lowering risk and cost while accelerating adoption Gain hands-on technical credibility with internal as well as customer technical leaders Create documentation on migration best practices. This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Bachelor s Degree in computer science from an accredited college or university, preferred In lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versa Experience Customarily has at least 7 years of experience in a Solutions Architect, Enterprise Architect, or Lead Architect role leading the discovery, design, and construction of large-scale Enterprise Migration solutions Customarily has at least 7 years of experience in systems engineering, implementation, or consulting experience in lieu of a Bachelor s degree or equivalent military experience Customarily has at least 2 years of experience planning and executing large scale IT and business transformations to the cloud Customarily has at least 2 years of experience architecting, designing, migrating workloads to the public cloud Demonstrated experience in a range of migration discovery, profiling, migration automation, and operations technologies and tools Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Ability to creating, articulate, and position an innovative and compelling value proposition so that customer executives clearly realize the benefits and transformation value of migrating to AWS Ability to define and execute technical migration strategies by working with highly technical teams Ability to work with large scale network, compute, and storage architectures to help remove roadblocks in customer migration projects Ability to engage with development, infrastructure, security, and IT operations teams at the customer and identifying repeatable patterns and architectures for cloud migration Ability to drive the co-development of new go-to-market approaches and opportunities. Ability to identify platform improvements, influencing future iterations of the AWS platform and the Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","qualifications":" Education Bachelor s Degree in computer science from an accredited college or university, preferred In lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versa Experience Customarily has at least 7 years of experience in a Solutions Architect, Enterprise Architect, or Lead Architect role leading the discovery, design, and construction of large-scale Enterprise Migration solutions Customarily has at least 7 years of experience in systems engineering, implementation, or consulting experience in lieu of a Bachelor s degree or equivalent military experience Customarily has at least 2 years of experience planning and executing large scale IT and business transformations to the cloud Customarily has at least 2 years of experience architecting, designing, migrating workloads to the public cloud Demonstrated experience in a range of migration discovery, profiling, migration automation, and operations technologies and tools Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Ability to creating, articulate, and position an innovative and compelling value proposition so that customer executives clearly realize the benefits and transformation value of migrating to AWS Ability to define and execute technical migration strategies by working with highly technical teams Ability to work with large scale network, compute, and storage architectures to help remove roadblocks in customer migration projects Ability to engage with development, infrastructure, security, and IT operations teams at the customer and identifying repeatable patterns and architectures for cloud migration Ability to drive the co-development of new go-to-market approaches and opportunities. Ability to identify platform improvements, influencing future iterations of the AWS platform and the Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","responsibilities":" Cloud Engineer This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Cloud Engineer is responsible for Migrations. These responsibilities include working directly with our customers to guide them through the details of Cloud transformation and migration of critical business workloads, accelerating the customers cloud migration journey. Duties and Responsibilities Work alongside our account executives and solution architects to help customers accelerate their cloud migration journey and modernize their business applications on AWS Work with our strategic customers, you will help the customer assess their readiness for Cloud adoption and advise and guide the customer in developing a strategic plan to transform IT processes and organization to support their Cloud adoption Focus on understanding customer business drivers as well as the compelling event/s driving their cloud adoption at the onset of a large migration engagement Work with the AWS team and customer to help develop a comprehensive migration plan, lowering risk and cost while accelerating adoption Gain hands-on technical credibility with internal as well as customer technical leaders Create documentation on migration best practices. This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice. ","

Must have experience in customer service. Ready to work in all shifts in 2 locations (Morning ,Afternoon & Night ). Morning & Second shift from HO- Lower Parel & Night shift from Airoli DC. Preferably worked on iSeries ( AS400 Server )IBM , AS/400 Required Candidate profile Exp:2+Years Location - Day & Afternoon Shift from Lower Parel HO and Night shift from Airoli DC Np : 1 month Any Queries- kanchan@peshr.com/9867762401

To Manage Information Security activities and ITSM processes related to Airport IT Operations. To ensure Security, Quality and Compliance of Systems, Services , Processes . To ensure IT Process Alignment with Business and Stakeholder Requirements Responsible for ensuring the software builds of the smart meters and providing technical support, troubleshooting of all meter software related issues and ensure contract SLAs are adhered ORGANISATION CHART Project Head- IT Head- Lead -Metering KEY ACCOUNTABILITIES Accountabilities SAT / SLA Approval of each meter lot from Discom. Providing technical support and troubleshooting of all meter related issues and ensure contract SLAs are adhered Liaison with TSP and HES providers ensuring meter is all the time connected and firmware is timely upgraded Validation of new meter firmware integration with HES/MDM and communication system Meter Validation/ Approvals During Implementation from Discom EXTERNAL INTERACTIONS External: Roles you need to interact with outside the organization to enable success in your day-to-day work Hardware, Software, Communication Tech vendor/partners, Network service providers INTERNAL INTERACTIONS Internal: Roles you need to interact with inside the organization to enable success in your day-to-day work Technology Head, Head IT, Operations Head & team, Business Team (If required) FINANCIAL DIMENSIONS Safeguarding SLA Deductions for GMR Clear demarcation of the responsibly in case of any field failure OTHER DIMENSIONS Minimize client escalations and maintain positive environment. EDUCATION QUALIFICATIONS 8 + years of total experience in communications domain (Cellular / RF) Candidate be proficient in using tools such as planning and optimization software Sound knowledge of MPLS, ILL and LAN topology and security, and familiar with the regulatory environment of the telecommunications industry RELEVANT EXPERIENCE 8 + years of total experience in communications domain (Cellular / RF) Candidate be proficient in using tools such as planning and optimization software Sound knowledge of MPLS, ILL and LAN topology and security, and familiar with the regulatory environment of the telecommunications industry COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving & Analytical Thinking Planning & Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution & Results Teamwork & Interpersonal influence

We are looking for an AWS,DevOps&SRE Engineer to provide strategic support and execute infrastructure, security, continuous integration, deployment, and IT operations practices, scaling and metrics, as well as running day-to-day operations of production and development infrastructure for a cloud-based commerce /enterprise platform. If you possess a "can do" attitude, are driven by research, problem solving, and thrive on challenges, this opportunity will interest you. You re comfortable with infrastructure and configuration, but also happy to roll up your sleeves, fix code, write tests, debug, and ship features.

LiveRamp is the data collaboration platform of choice for the world s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. The mission of our Business Technology (BT) team is to empower LiveRamp s workforce through technology solutions that make their work easier, faster and more effective. Within BT, our Client Services team plays a fundamental role in this work. Our Support Engineers are the face of our IT operations, providing in-office support to our office-based teams, virtual support to our remote employees, and serving as application administrators for the platforms we use to deliver services. Key Responsibilities: Office Build-out: support the build-out of new office space in Hyderabad, including Setting up workstations with monitors and other peripherals Working with a Network Engineer to build-out and connect on-premise hardware stack Install all of the necessary equipment in conference rooms and ensure it is functional Ensure office employees are able to connect to the internet and LiveRamp applications Troubleshoot and resolve any issues that arise in employee s ability access the systems they need to perform work Customer Support : provide in-person and remote support with empathy, understanding and care, leaving our customers feeling delighted by every interaction with you Endpoint Management : perform physical tasks, builds, conference room support and other duties for laptops, printers, servers, video conferencing, iPad and network hardware maintain an inventory of hardware and software assets Tier 1 - 4 Support: respond to support requests that are made through our ticketing system, troubleshooting and resolving issues across a wide variety of platforms, through clear, concise, jargon-free communication with the requestor Optimize & Innovate: continuously look for opportunities to improve processes, automate work and improve our employees experiences System Administration: serve as the system administrator for one or more applications, maintaining, monitoring, securing, supporting and enhancing the application Educate : provide proactive guidance, direction and training to users, helping them become self-reliant and proficient on their toolsets You Possess: An insatiable need to help people and feel the satisfaction of delighting your customers Incredible patience and empathy when helping people who may be less technologically savvy A deep appreciation for how important it is to support an Executive team in such a way that their interaction with technology is seamless and worry-free At least 5 years experience working in IT, with at least 3 of those years being in desktop support The need to keep busy, constantly looking for ways to contribute to the productivity of the wider team Stellar communication skills, which enable you to take complex matters and explain them in a way that anyone can understand, without condescension or judgment A love of technology and a curiosity that drives you to always look for new and exciting ways to use it in making work easier and more effective Significant experience in building and supporting Macs, which comprise 80% of our desktop fleet Experience building and supporting Windows desktop Experience as a system administrator for an ITSM system, preferably FreshService or Jira Service Management Experience with Google gSuite, and Microsoft Office Familiarity with the following tools: Jamf, Workspace One, or MS Intune Administration Crowdstrike, Netskope and other security tools asset management software Experience with hardware procurement, with vendor management experience a bonus An ISO, ITIL or other certification(s) or a strong desire to obtain them Benefits : Flexible paid time off, paid holidays, options for working from home, and paid parental leave. Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, accident, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth, and more. Your medical benefits extend to your dependents including parents. More about us: LiveRamp s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp. To all recruitment agencies : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

To provide safe & smooth working- conditions at office premises - To ensure upkeep of critical- equipments to ensure continuity of business. - Able to process tasks of higher- complexity and guide junior level professionals, operating with greater- autonomy. - Ability to design solutions- independently/ provide functional documentation/ client interactions,- identify trends / inconsistencies / gaps faster and provide timely- resolution to technical queries. - - o Has the ability to design solutions independently/ provide functional- documentation/ client interactions, identify trends/inconsistencies/gaps- faster and provide timely resolution to technical queries. - o Apart from all operational activities also has ability to tackle complex- queries and problems. - o Possesses good technical/business/process knowledge. - - - - - - Responsibilities - - - - - - - - - S.No - - - KRAs - - - Key Activities - - - - - 1 - - - Core Area - - - - - Engineering services - - Procurement coordination - - Vendor & building management - - Visitor and client management - - - - - - 2 - - - - - Engineering services - - - - - Supervision & controlling of facility management team working in- shifts. - - Ensuring appropriate attendance & deployment of the resources provided- by the facilities management. - - Liaise and coordinate with various engineering vendors and internal teams- for day-to-day activities - - Maintenance of office premises and equipments to ensure continuity of- business - - Ensure timely Preventive Maintenance of all the Critical and non-critical- equipments - - Keeping track of periodic on-site maintenance carried out by the facilities- team. - - Plan and ensure availability of Critical spares/ Electrical consumables in- office premise. - - Implement various checklists for equipments as per site and industries- standards. - - Carry out analysis of various expenses on periodic basis and prepare- periodic reports as per the business requirements. - - Coordinate and follow-up for timely preventive maintenance through service- providers. - - Implement best practices in the industry to ensure satisfactory quality of- services. - - Coordinate with vendors for timely receipt of bills - - Identify and implement appropriate controls in various activities and- functions - - Manage facilities and engineering related statutory documents, license, and- track expiry dates on timely renewal. - - Continuous- follow-up and coordination with the vendor to ensure quality of- services. - - - - - - - 3 - - - - - Procurement coordination - - - - - To co-ordinate for renewals on all AMC/Rate contract/Agreements on periodic- basis. - - Coordinating with procurement team for facilities requirement requirements. - - Coordinating with vendor and procurement team for requested activity and- execution. - - Track expiry dates of all annual maintenance contracts and licenses etc.- related to facilities function and ensure timely renewal. - - Provide necessary assistance/ guidance to procurement team as per required- procurement of material or services. - - Conduct periodic meetings with procurement and follow the work progress- status. - - - - - 4 - - - Vendor & Building Management - - - - Coordinate with service providers, suppliers to ensure quality of services. - - Tracking and timely processing of vendor bills to ensure continuity of- services. - - Liaise with building management team for ensuring continuity of services. - - Ensure essential services like EB, Aircon, diesel and water availability on- periodic basic - - Checker for all critical invoices like AMC, RC, LL EB, water and aircon and- parking invoices - - Physically validating all Chennai AFMG invoice before sending it for- payment processing - - - - - 6 - - - Cost savings / Controls & Compliance - - - - Identify and implement appropriate controls in various activities and- functions - - Ensure compliance to all applicable policies, procedures, and guidelines. - - Maintain appropriate records / documentation for audit trail. - - Keeping track of the expenses on month-on-month basis - - Bring in new cost savings and cost control initiatives. - - Highlight any major deviations to the seniors for timely action. - - - - - - - - - Technical & Behavioral Competencies - - - - - - - - - - Specific Qualifications (if- required) - CFM/SFP- certification will be a plus - - - - - - - - - - Skills Referential - - - - - Behavioural Skills : (Please select up to 4- skills) - - - - - Ability- to collaborate / Teamwork - - - - - - Personal Impact / Ability to- influence - - - - - - Decision Making - - - - - - Ability to deliver / Results driven - - - - - - Transversal- Skills: - - - - - - - - Analytical- Ability - - - - - - Ability- to anticipate business / strategic evolution - - - - - - Ability- to develop others & improve their skills - - - - - - Ability- to develop and leverage networks - - - - - - Ability- to manage / facilitate a meeting, seminar, committee, training - - - - - - Education- Level: - - - - - - - - - Bachelor Degree or equivalent - - - - - Experience- Level - - - At- least 10 years - - - - - - Other/Specific Qualifications (if- required) - - - - - BE in Electrical engineering with similar- experience - - - - - - - - - - - - - - - - -

The BNP Paribas Fortis Governance, Risk and Compliance team supports IT and Business Units to develop adequate solutions on operational IT and Cyber risk management practices, with specific focus on Information Security. Their main missions are: Identify operational IT and Cyber risks on assets/applications, projects and 3rd-parties. Advice, consult, monitor and report on risk treatment in order to reduce the overall risk exposure of IT and Business at an optimized cost. Elaborate and manage the implementation of a flexible strategy to reduce IT and Cyber risks in accordance with the IT and Information Security policies of BNP Paribas Group. Responsibilities Direct Responsibilities Instruct the 5 European Bank Authority ICT risks categories and to follow them throughout TPTRM assessments Perform third-party technology risk assessments to help beneficiaries/contract owners identify and evaluate complex business and technology risks related to their third parties, and provide recommendations for managing those risks Provide periodic status updates including potential risks and delays to the project delivery to beneficiary project manager, conduct workshops wherever necessary contribution to the definition and review of contractual clauses. Work with Procurement team in adding or amending any IT related clause in the contract Assist in the selection and tailoring of third-party technology risk management approaches, methods and tools to support delivery of third-party cyber risk assessment services Review thoroughly Asset classifications and pre-existing asset related risks & control responses ensuring sync with TPTRM assessments responses Identify key actors for decision making according to flagged risk families Apply group key procedures, templates, to carry out risks activities Demonstrate knowledge in one or more of the following cyber risk domains, including: Security Governance and Management, Security Policies and Procedures, Application Security Controls, Access Controls, Network Security Operations, Security Architectures, Identity Management, Disaster Recovery & Business Continuity, Incident Response, Risk Management, Privacy and Data Protection, Encryption. Contributing Responsibilities As part of its defined missions, the TPTRM Analyst/Consultant is responsible for executing - or supporting the execution of TPTRM Assessments involving - IT operational risks identification, assessment, documentation, treatment, monitoring and closing Document TPTRM risks, assess inherent and residual risks in the activity Analyze the root cause and the business impact Work towards strong mitigation plan and the execution of the same Provide support to beneficiary/contract owner to implement actions to reduce the residual risk Report to P&P/ Project Manager about key TPTRM risks information, warning, or alert Contribute to various exercises and reviews on controlling and assessing TPTRM risks As a TPTRM Analyst/ Consultant review if all the mandatory prior-assessments are properly completed if not take necessary actions towards compliance Define and document a methodology, use groups tool to manage and document assessments and outcomes Facilitate the business / sponsor / beneficiary / SME decision-making with deep analysis based on relevant flagged risk families Provide support to provider teams/ contract owners and coordinate/ assist to ensure proper assessments are done Manage TPTRM inventory with follow-up tracker management Monitor the process with specific and group standard indicators to steer the activity As an IRM team member this includes all or part of the following activities: Execute as Second Line of Defense: Oversight of risk management and compliance, providing support and guidelines to operational teams. Contribute to process improvement, upkeep with new policies, regulations, standards & guidelines Contribute to IRM IT risk awareness actions Technical & Behavioral Competencies Functional Skills Experience in IT Risk and Cyber Security domains in a financial institution demonstrating a high-level of commitment and self-motivation. Experience in the Finance & IT industry with a strong exposure to IT Operations, Application Security, and/or network administration, IPS Strong demonstrated knowledge of Risk & Compliance, cybersecurity, cyber risk, cyber threats, Third Party Technology Risk Management/ Vendor assessments Risk knowledge and awareness of risks combined with enthusiasm and a genuine interest in the role of Risk Assessment, Third Party Technology Risk Assessment, Risk Analysis in business and providing Risk Opinion as a subject matter expert. Working knowledge of global regulations, frameworks and standards(ISO, NIST, COBIT, PCI-DSS, HIPAA) and conversant in the tactics, techniques and procedures used by Risk adversaries. Demonstrates a calm professional approach, with a good understanding of delivery within time constraints and the need to escalate/inform departmental management as appropriate. IT knowledge Technical : - Good understanding of organizations and IT Businesses - Good technical understanding of infrastructures and IT Security Productions and Systems - Experience in vulnerability management and penetration testing - - IT risk /Third Party risk analysis and management methods and should have worked on Risk Management Tools like RSA Archer, Metric stream, ServiceNow etc - Knowledge of Cyber Resilience, IT continuity and business continuity - GRC - Governance, Risk Management and Compliance Management. - Firewall and Internet technologies; Cloud Security, Banking Tools & Technologies. - Secure access control mechanisms; Encryption and Key management technics Behavioral : - Strong Communication, Analytical and problem-solving skills. - Proven organizational skills with excellent multi-tasking, result oriented and prioritization skills - Good documentation and reporting skills - Ability to work independently - Strong communication and interpersonal skills, able to communicate and relate easily with IT, Finance and back-office users - Good communication, technical writing/diagramming skills - Attention to detail and accuracy - Ability for creativity and innovation - Self-discipline Specific Qualifications (if required) - One or more Industry-recognized information Security certifications such as CISSP, CISA, GCCC, CISM, CEH, CRISC, OSCP or Security+. - IT Security tools like Firewalls, IPS, WAF, Endpoint protection, Network security, etc. - IT Auditing (ISO27001/2, NIST 800 Series, ISO27005, ISO42001) - Regulatory Compliance - MBA in Finance/Systems/IT, Masters in Technology, Bachelor of Commerce, Masters in Commerce, Bachelor in Science, Bachelor in Technology Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral & written Attention to detail / rigor Ability to deliver / Results driven Creativity & Innovation / Problem solving Transversal Skills: Analytical Ability Ability to manage a project Ability to understand, explain and support change Ability to develop and adapt a process Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required)- CISA/CISSP/CISM/CRISC -

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : NNM Tools Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 yrs of minimum education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve using your expertise in NNM Tools Administration to accurately define and resolve client issues. Roles & Responsibilities:- Provide ongoing support to clients, acting as the interface between the client and the system or application.- Utilize exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge.- Ensure the smooth functioning of systems and applications, using your expertise in NNM Tools Administration to troubleshoot and resolve issues.- Collaborate with cross-functional teams to identify and resolve complex technical issues, ensuring timely and effective solutions.- Stay updated with the latest advancements in NNM Tools Administration and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Expertise in NNM Tools Administration.- Good To Have Skills: Knowledge of related technologies such as network management and monitoring tools.- Strong understanding of IT operations and support processes.- Experience in troubleshooting and resolving complex technical issues.- Excellent communication and interpersonal skills.- Ability to collaborate effectively with cross-functional teams. Additional Information:- The candidate should have a minimum of 2 years of experience in NNM Tools Administration.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification 15 yrs of minimum education

Roles and Responsibilities Manage IT infrastructure, including servers, storage, network devices, and virtualization platforms (VMware). Oversee IT operations to ensure high availability, performance, and security of systems. Develop and implement service delivery strategies to meet business needs. Collaborate with cross-functional teams to identify opportunities for process improvements. Ensure compliance with industry standards and best practices in IT management. Manage and oversee the day-to-day operations of the IT department, including hardware, software, networks, and data security. Lead IT projects such as system upgrades, cloud migrations, and software implementations. Ensure the security of the organizations IT systems, data, and network infrastructure. Monitor performance of information technology systems to determine cost and productivity levels. Working Hours : 9 am - 7 pm

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Software Asset Management (SAM) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow Software Asset Management (SAM) in our organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements for application design.- Design and develop applications using ServiceNow Software Asset Management (SAM) to meet business process requirements.- Ensure the applications are scalable, efficient, and adhere to best practices.- Perform code reviews and provide feedback to improve application design and quality.- Troubleshoot and resolve issues related to application design and functionality.- Stay updated with the latest industry trends and technologies related to ServiceNow Software Asset Management (SAM). Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Software Asset Management (SAM) and Strong understanding of ServiceNow Custom Application Creation ServiceNow Human Resource Service Management (HR)ServiceNow IT Operations ManagementServiceNow IT Service Management- Strong understanding of IT asset management principles and best practices.- Experience in designing and developing applications using ServiceNow platform.- Knowledge of ServiceNow modules and functionalities related to Software Asset Management (SAM).- Experience with data migration and integration in ServiceNow platform. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow Software Asset Management (SAM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Good To Have Skills: Experience with JavaScript.- Strong understanding of IT operations and infrastructure management.- Knowledge of server and network configurations.- Experience in troubleshooting hardware and software issues. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

About DrinkPrime: DrinkPrime is on a mission to make safe drinking water accessible and affordable to every household in India. What started as a response to unreliable water quality has grown into a tech-first, subscription-based water purifier solution that s changing the way India drinks water. Backed by leading VCs and visionary angels, we re building a brand that doesn t just solve a problem but creates a movement. Join us, and help bring that movement to life. Job Summary: We are seeking a detail-oriented Assistant Manager - Compliance & Administration to ensure adherence to regulatory requirements, labor laws, and internal policies while managing key administrative & IT operations. This role involves monitoring compliance with employment laws, maintaining accurate records, and supporting general administrative & IT functions to enhance operational efficiency. Key Responsibilities: Compliance & Labor Law Management: 1. Ensure compliance with local, state, and federal labor laws, including wage regulations, working hours, and employee rights. 2.Develop and implement workplace policies in line with labor law requirements. 3.Monitor legislative changes and update company policies accordingly. 4.Conduct internal audits and risk assessments to identify areas of non-compliance. 5.Assist HR in handling employee disputes in compliance with labor laws. 6.Monitor changes in labor regulations and update company policies accordingly. 7.Liaise with legal teams, regulatory bodies, and auditors regarding compliance matters. 8.Ensure compliance with workplace health and safety regulations. 9.Liaise with legal teams, government authorities, and regulatory bodies as needed. Administrative Support: 1.Maintain records, files, and documentation related to compliance, labor law, and general administration. 2.Assist in preparing reports, contracts, and legal documentation. 3.Coordinate in matters related to compliance and labor law. 4.Support office operations, including document control and database management. 5.Maintain accurate documentation and filing systems (physical and digital) for compliance, contracts, administrative records, and correspondence. 6.Ensure secure storage and easy retrieval of official records and confidential documents. 7.Coordinate with legal/compliance teams to ensure proper documentation practices are followed for audits and inspections. 8.Ensure timely renewal of facility-related licenses and compliance with local regulatory requirements. 9.Conduct periodic physical verification and audits of IT assets to ensure accuracy and prevent loss or misuse. 10.Liaise with IT vendors and service providers for procurement, AMC (Annual Maintenance Contracts), and troubleshooting support. 11. Track vendor performance and service quality; ensure adherence to contractual terms and timely issue resolution. 12.Schedule and monitor preventive maintenance, software updates, and support escalations with vendors. 13.Evaluate and recommend vendors based on quality, cost-effectiveness, and responsiveness. Qualifications & Skills: 1. Bachelor s degree in Business Administration, Law, Human Resources, or a related field. 2. Proven experience in compliance, labor law, or administrative roles. 3. Strong knowledge of labor laws, employment regulations, and compliance frameworks. 4.Excellent organizational and record-keeping skills. 5.Proficiency in Microsoft Office and document management systems. 6.Strong communication and problem-solving abilities. 7.High attention to detail and ability to work independently. 8.Open to travel across city offices