979 It Operations Jobs - Page 12

Cloud Maintenance Analyst for IoT The Cloud Maintenance Analyst role is an excellent opportunity for someone early in their IT or cloud journey who enjoys structured work, solving problems, and improving how things are done. You ll begin by focusing on the coordination and execution of maintenance activities in cloud-hosted environments to maximize customer environment availability, performance, and security. These activities include OS patching, core and third-party updates, security patching, and applying the latest settings and tuning recommendations based on root cause analyses from other systems. Over time, this role will evolve to include responsibilities in analysis, reporting, and continuous improvement. This is a hands-on, operations-focused role in a 24/7 environment, including rotational weekend and on-call duties. We're looking for someone who is curious, organized, and eager to take increasing ownership. Responsibilities: Core Responsibilities (initial focus): Build and manage rolling maintenance schedules for cloud environments Plan and orchestrate D-day execution of maintenance activities Coordinate with internal teams to resolve scheduling conflicts and confirm resource availability Create and manage change requests with clear, complete technical details Create, seek approval and send customer notifications to end customers Track contact data and work with teams to maintain accurate CMDB records Adjust scheduling and execution in real time based on shifting priorities or incidents Resolve planning conflicts due to changing priorities or customer requests. Analyze success/failures, create the final report and organize lessons learned Request decommissioning of unused infrastructure and ensure documentation is up to date Maintain and improve templates, tools, and internal documentation Participate in regular coordination meetings and support daily operations Growth Responsibilities (evolving over time): Identify trends, recurring issues, and areas for operational improvement Lead or contribute to maintenance retrospectives & lessons learned Track and follow up on technical, process, or tooling issues; coordinate corrective actions with stakeholders Suggest or implement automation to reduce manual effort and improve efficiency Coordinate high-level proactive maintenance schedules and ensure timely customer notification Manage last-minute conflicts due to shifting priorities or coordination needs This role may involve some interactions with the customers Required Skills and Experience: 1-6 years of experience in IT operations, support, or coordination roles Knowledge of enterprise systems such as Salesforce, ServiceNow, or JIRA Self-motivated with solid oral and written communication skills Excel skills: ability to create macros, manage formulas, and reconcile complex evolving files Experience with project coordination and strong attention to detail Planning/scheduling background, ideally in fast-paced environments (all sectors welcome) Strong interpersonal skills; able to work effectively with colleagues, management, and customers Adherence to schedules and deadlines, with the initiative to resolve issues and follow through Fluent in English (written and spoken); comfortable working with global teams across cultures Able to identify and report risks or improvement opportunities in tools, processes, and workflows Flexible, detail-oriented, organized, and capable of multitasking independently Experience or certifications in public cloud platforms (e.g., Azure, AWS) is a plus Familiarity with IoT platforms such as Thingworx, Axeda, or IoT Hub is a plus ? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Job Title: Systems Administrator Level 2 Job Summary: We are seeking a Level 2 SharePoint Administrator to support and maintain its SharePoint environments, ensuring seamless collaboration and efficient document management. The role involves handling user access requests, troubleshooting SharePoint-related issues, and assisting in governance and compliance management. The ideal candidate should have experience working with SharePoint Online, SharePoint Server 2016, Power Platform, and Microsoft 365 tools. Key Responsibilities: SharePoint Administration & Maintenance: Support SharePoint Online and SharePoint Server 2016, including site collection management and content administration. Perform regular SharePoint patching and security updates. Handle permission management and access control requests. Support users with SharePoint site customizations, lists, libraries, and workflows. Assist with SharePoint migration and data provisioning tasks. Incident & Ticket Management: Provide L2 support for troubleshooting SharePoint issues and responding to tickets for SharePoint Online and on-premises environments. Resolve issues related to Microsoft Teams integration, user permissions, and workflow automation. Support ticket resolution for other SaaS applications such as Jira, Confluence, Power Platform, and Zoom. Track and escalate complex issues to L3 administrators when necessary. Maintain custom automation for permission requests in SharePoint Online. Custom automation for site collection provisioning. Support integrations and data migrations. Security & Compliance Management: Identify, notify, and remediate SharePoint security vulnerabilities. Ensure compliance with Microsoft 365 security policies, data retention rules, and governance frameworks. Assist with external user collaboration permissions and security restrictions. Power Platform & Integrations: Support Power BI, Power Automate, and Power Apps administration. Manage license assignments for Power Platform, Jira, Confluence, Box, and Asana. Provide consulting support for citizen developers using Power Platform. Collaboration & Documentation: Grant access to SharePoint workspaces and maintain documentation of site structures. Work with IT and business teams to enhance SharePoint functionality. Document issue resolutions, system configurations, and standard operating procedures. Qualifications & Skills: Bachelors degree in IT, Computer Science, or related field. 3-5 years of experience in SharePoint administration and support. Strong understanding of SharePoint Online, SharePoint Server 2016, and Microsoft 365. Experience with SharePoint permissions, workflow creation, and content management. Familiarity with PowerShell scripting for SharePoint automation. Basic knowledge of Microsoft security policies, compliance frameworks, and access management. Strong problem-solving skills and ability to work in a fast-paced environment. Preferred Qualifications: Microsoft 365 or SharePoint certification. Experience with Jira, Confluence, Power Platform, and third-party SharePoint tools. Understanding of SharePoint migration tools and best practices Work Schedule & Support Coverage: 24x7 Support Environment (Rotational Shift). About Compucom Compucom is a leading provider of digital workplace services, dedicated to enhancing work experiences through innovative solutions that power the modern digital workplace. We take pride in: Seamlessly integrating people, technology, and edge computing for a superior experience. Providing round-the-clock, 24/7/365 technology support for a completely smooth and uninterrupted service. Managing IT operations for some of the world's busiest enterprises, including five of the top ten Fortune 500 companies. Why Choose Compucom: Our mantra, "We create better work experiences," drives our mission to deliver experience-enhancing solutions that power todays digital workplace. Key Stats: Supporting over 9 million devices worldwide, ensuring reliability at scale. Managing 8+ million service interactions annually, with an impressive 85% first-contact resolution rate, minimizing downtime. A powerhouse team of 7,000+ technology experts , holding more than 70,000 technical certifications across various IT domains. Trusted by 300+ leading enterprises , delivering customized IT solutions that drive productivity, efficiency, and innovation. Deep experience in handling IT ecosystems for high-demand industries, ensuring seamless digital transformations. Equal Employment Opportunity : Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

We are looking for a skilled and proactive IT Infrastructure & Cybersecurity Expert to join our team and take ownership of the organization's IT ecosystem. This position plays a critical role in ensuring the security, availability, and efficiency of our IT infrastructure, supporting both internal operations and external collaborations, including the management of our Remote Operation Center and SCADA environments. Key Responsibilities: Oversee the end-to-end IT infrastructure, including hardware, software, network, servers, and cloud services. Manage and maintain Engineering Team Servers, SCADA servers, firewalls, VPNs, and industrial communication networks at the Remote Operation Center. Ensure operational continuity and security by managing shared drives, user access controls, domain services, system backups, and disaster recovery plans. Administer enterprise software licensing, patch management, and remote access solutions. Implement and monitor anti-virus/malware protection tools, threat detection systems, and endpoint security. Conduct Vulnerability Testing & Penetration Testing (VTPT) and coordinate remediation of security gaps. Collaborate closely with engineering teams to understand operational needs and align IT support accordingly. Evaluate, onboard, and manage external vendors and service providers for Internet Services, IT products and services. Support business continuity initiatives and continuous improvement of IT governance. Qualifications & Skills: Bachelors degree in Computer Science, Information Technology, or a related field . Minimum 8+ years of experience in IT infrastructure and cybersecurity roles. Strong knowledge of Windows/Linux servers, networking (LAN/WAN/VPN), and cloud infrastructure. Hands-on experience managing SCADA systems, industrial networks, and associated security challenges. In-depth understanding of cybersecurity frameworks: NIST, IEC 62443, ISO 27001, etc. Familiarity with firewall configuration, SIEM tools, VTPT tools, and endpoint protection. Strong troubleshooting, incident response, and user support capabilities. Ability to manage cross-functional collaboration with internal teams and external partners. Excellent communication, documentation, and project management skills. Ready to travel for Sites Preferred Certifications: CISSP / CISM / CEH / CompTIA Security+ Microsoft Certified: Azure Administrator / AWS Certified SysOps Administrator Certified SCADA Security Architect (CSSA) or equivalent Location : Chennai Company : Venwind Refex Power Ltd(Refex Group) Interested candidates can share their profiles to manezhil.p@refex.co.in

Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Senior Associate & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Service Governance ensures that IT services are delivered effectively and efficiently, adhering to established policies and standards. As an ITSM Manager you will maintain and continuously improve ITSM processes. Support our business through IT Service Management and Service Transition best practice. You will consult on and provide ITSM solutions, specifically governance frameworks for IT Service Delivery and IT Operations. Drive the development of core services to be available to all business stakeholders. Enable your team to deliver appropriate IT Service Management solutions. Manage and improve ITSM processes such as incident, problem, and change management. Report metrics associated with IT service levels. Lead ITSM projects and initiatives. Monitor on IT service performance. Assist in design and maintenance of ITSM policies and procedures Understanding of IT infrastructure, applications, and service delivery models Ensure to meet requirements of audit & compliance Experience in improving IT service management processes Understanding of budgeting and financial management Ability to be actively involved in large projects and/or leading medium scale projects. Mandatory skill sets Extensive experience in IT Service Management Excellent knowledge of ITIL frameworks. Experience with ITSM tools (Service Now, JIRA) and platforms. Preferred skill sets Curiosity A natural curiosity and eagerness to learn, explore new ideas, and see past the status quo. Collaboration A natural collaborator, suited to work in a collaborative culture with a diverse and talented team that values collaboration, constructive challenging and mutual respect. Challenge Demonstrates the capability to question and challenge ideas, decisions, and processes in a constructive manner, fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions. Value Driven Demonstrates a strong commitment to ethical principles and organisational values, ensuring that all actions and decisions align with the companys mission and integrity standards. Tactical Influential Customerfocused Collaborative Process oriented Years of experience required 7+ yrs Education qualification Bachelors Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Information Technology (IT) Services Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Creativity, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Inclusion, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC), Issue Management, IT Business Strategy {+ 24 more} Travel Requirements Available for Work Visa Sponsorship

Our people-first approach ensures empowered teams, abundance of opportunities, professional growth and a supportive work environment. Nehal Amodia, Director, Aeronavigation Engineering Advancing Aviation Excellence Through Technical Leadership Started as Manager Now, Director of Aeronavigation Engineering The Advanced Aviation Development Program opened doors to international projects and global charting standards. Through targeted leadership training I grew to lead strategic aviation initiatives, and now mentor operational teams to achieve excellence. Nehal Amodia Tapan Sant, Director, Corporate Affairs A Culture That Values Growth and Rewards Performan Started as Associate Now, Director, Corporate Affairs HitechDigital s Leadership Excellence Program changed how I approach my work. The senior mentorship gave me practical skills I use daily, and our development framework offered hands-on experience with strategic projects that pushed me to grow fast. Tapan Sant Empowered by opportunity. Shaped by mentorship Started as HR Associate Now, Manager CEO s Office Our cross-functional rotation program made me work in multiple HR domains. I gained expertise through policy design workshops, and our mentorship framework enabled deep professional growth. Now driving initiatives that enhance workplace culture. Shabana Chandran Driving Digital Success Through Continuous Learning Started as SEO Executive Now, SEO Manager Our Advanced Digital Marketing certification program sparked my career growth with international campaign exposure opening new doors. Regular training in modern tools boosted my technical skills. I now lead online visibility campaigns with measurable results. Gaurang Trivedi Harika Singh, Asst. Manager, Corporate Communications Promoting Communication Leadership Through Guidance Started as Content Writer Now, Asst. Manager, Corp. Communications Our AI-powered content program and cross-department collaboration improved my storytelling approach. Through leadership mentoring, I developed strategic communication skills. I now shape impactful brand messages across all divisions. Harika Singh Kalpesh Patel, Sr. Manager, IT Support Transforming Technical Talent Through Structured Training Started as Scanning Operator Now, Sr. Manager, IT Support Our Technical Excellence Program and certification paved the way for my continuous growth. The hands-on leadership experience came through infrastructure modernization projects. Now I m heading IT operations that boost organizational efficiency across the board. Kalpesh Patel Rahul Vyas, Sr. Manager, Digital Solutions Pioneering Digital Solutions Through Advanced Training Started as Research Analyst Now, Sr. Manager, Digital Solutions The Advanced Analytics Program and AI workshops fast-tracked my technical skills development. I grew through regular training in emerging technologies. Now, leading teams that build digital solutions to tackle business challenges for our clients.

Join our Team With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Back-End Development: Develop server-side logic using Java and SpringBoot, ensuring high performance and reliability. Implement microservices architecture and containerization using Kubernetes and Helm. Utilize Azure and AWS services to enhance the functionality and scalability of applications. Work with SQL and NoSQL databases for data storage and retrieval. Cloud Architecture: Leverage Azure and cloud architecture principles to deploy, manage, and optimize cloud resources, services, and applications. You will bring Java: Proficiency in Java for both front-end and back-end development. SpringBoot: Strong knowledge and experience in SpringBoot for back-end development. Kubernetes: Expertise in Kubernetes for container orchestration. Containers: Experience with containerization technologies. Microservices: Proficiency in microservices architecture. Helm: Knowledge of Helm for managing Kubernetes applications. Azure/AWS Services: Familiarity with cloud services offered by Azure and AWS. SQL/NoSQL DBs: Working knowledge of both SQL and NoSQL databases. Requirements: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in Backend development with proficiency in a wide range of technical skills. Strong knowledge of Azure services and cloud architecture. Proficiency Java, and SpringBoot. Experience with Docker containers, Kubernetes, Helm, and microservices. Knowledge of Azure/AWS services and working with SQL/NoSQL databases. Location - Bangalore / Noida / Gurgaon / Chennai / Kolkata / Pune

Job Summary: The IT Senior Manager will oversee the management and support of IT and OT applications related to pharmaceutical quality control, and laboratory operations. This role is crucial in ensuring seamless operation, maintenance, and enhancements offered to support business objectives and regulatory compliance. Who You Are: We are seeking a highly skilled and motivated IT Senior Manager to oversee the delivery and management of IT services and projects within the CoE Operations, specifically focusing on Pharma Quality, and Laboratories applications. The ideal candidate will ensure that our IT services meet business needs and continuously improve delivery quality. Major Accountabilities: As an IT Senior Manager in Project Management for Pharma Quality and Laboratories Applications, you will oversee the planning, execution, and delivery of IT projects supporting laboratory and quality management systems. Your responsibilities include developing project plans, managing budgets, and coordinating with cross-functional teams to meet project milestones. You will communicate with stakeholders to understand their needs, provide project updates, and ensure alignment with business objectives. Ensuring compliance with regulatory standards and implementing quality assurance processes are key aspects of your role. Leading and mentoring a team of IT professionals, you will foster a collaborative environment and address training needs. You will also manage risks, develop mitigation strategies, and maintain contingency plans. Vendor and resource management are part of your duties, including negotiating contracts and ensuring vendor commitments. You will drive continuous improvement by implementing best practices and staying updated with industry trends. Additionally, you will coordinate Project Management Office (PMO) activities, standardize processes, and ensure adherence to PMO guidelines to enhance delivery quality. Maintaining comprehensive project documentation and preparing reports for senior management are also essential tasks. Finally, maintaining comprehensive project documentation and preparing detailed project reports for senior management are important tasks. You will ensure that all project documentation is accurate and up to date, providing a clear record of project progress and outcomes. Key Requirements: Education: Advanced degree in Information Technology, Computer Science, or a related field. Experience: Minimum of 10 years of experience in IT operations, with a focus on pharma quality, and laboratory applications. Previous consulting experience preferred. Skills: Strong knowledge of pharmaceutical manufacturing processes and quality control standards. Excellent project management skills, with experience in leading cross-functional and geographically distributed teams. Extensive knowledge of IT architecture, IT security, and IT governance Strong analytical and problem-solving abilities. Effective communication and interpersonal skills. Ability to work in a fast-paced, regulated environment. Effective leadership and team management skills. Comfortable operating in a complex, matrix, and ambiguous environment. Ability to anticipate risks and manage escalations. Must be business fluent in English. Preferred Qualifications: Certifications: ITIL, PMP, Lean Six Sigma or other relevant certifications. Experience: Experience with specific pharma applications such as SAP, QMS (Quality Management Systems), LIMS (Laboratory Information Management Systems), LES (Laboratory Execution Systems) and lab equipment systems (Empower, LabVantage, etc.). Experience extracting relevant data and configuring ServiceNow KPIs and SLAs.

Website development in coordination with Project lead and graphic designers to be takecare off. Home grown project to executed with dedication keeping the organisation goal in mind. We are welcoming young and dynamic candidates looking to forward to grow and flourish with the company. User Research: This involves understanding user needs and behaviors through various methods like user interviews, surveys, and usability testing. Information Architecture: Organizing and structuring content in a way that is intuitive and easy for users to navigate. User Interface (UI) Design: Creating visually appealing and user-friendly interfaces for digital products. Prototyping and Testing: Developing interactive prototypes to test design concepts and gather user feedback. Mobile Responsiveness: Ensuring that the design adapts to different screen sizes and devices. Accessibility Compliance: Designing products that are usable by people with disabilities. Data Analysis: Analyzing user data to identify areas for improvement and inform design decisions. Collaboration and Communication: Working effectively with other team members, including developers, product managers, and stakeholders. KPIs (Key Performance Indicators): Task Completion Rate: Percentage of users successfully completing a specific task. Error Rate: Number of errors users make while interacting with the product. Time on Task: How long it takes users to complete a specific task. System Usability Scale (SUS): A standardized questionnaire to measure user satisfaction. Net Promoter Score (NPS): A measure of customer loyalty and satisfaction. Conversion Rate: Percentage of users completing a desired action, like making a purchase. Customer Satisfaction Score (CSAT): A measure of customer satisfaction with a specific interaction or product. Number of User Interviews Conducted: Quantifies the extent of user research. Number of Usability Tests Conducted: Quantifies the extent of user testing. Number of Prototypes Created: Quantifies the extent of design iteration. Time Spent on Task: Measures the efficiency of the user interface.

Center Manager Manage the entire team with responsibility and planning. Comply with all testing procedures and strictly adhere to Pearson policies as required at various stages of admission and proctoring using careful judgment Monitor and manage the overall performance of the center, including staff productivity, customer satisfaction, and service quality. Serve as the proctor, supervising testing candidates during the examination Perform troubleshooting, as needed, with internal departments to fix technical issues Appropriately handle and maintain confidential records, and Perform other related duties, as requested IT Operations Customer code creation, GST, PAN, TAN or Declaration from customer Prepare ADM sheet for event registration Ensure e store nominations and conventional participants are added in correct event Ensure ADM sheet is complete in all respects Send ADM sheet for event Registration to Central team Send online link, training material, pre test material (wherever applicable) with participant and trainer Collaborate for closure of complaint for RCA, CAPA Coordination with Sales / Marketing Team and the customer for customer code creation Co-ordination with trainers for attendance sheets and list of participant. collect participant list from trainer and review of completeness of information for LATC training Send updated participant list for LATC exam to Quality team Send examination links request to central team Venue arrangements for F2F training and Arrange trainer T&S Trainer agreement renewal, new vendor creation, vendor process, trainer empanel process Declare exam results to customer within 3 days from the date of receipt of result from central team (accredited/unaccredited) Any query from customer should be responded within 1 day, incase of doubt get in touch with BD team and close the loop maintain result & Certificate declare date to customer in track sheet "Sales order & Invoice generation as per defined TAT Ensure SAP Service & Product Codes are correctly assigned prior sending Sales order request to SAP team.

As the Junior Program Coordinator - Student Success and LMS Specialist at RACE (REVA Academy for Corporate Excellence), you will play a crucial role in overseeing the student success process and managing the Learning Management System (LMS) for our specialized programs in Cybersecurity. Your responsibilities will include ensuring smooth academic delivery, coordinating with industry trainers for learning material creation, conducting assessments, and managing certification programs in collaboration with various learning partners. You will work closely with cross-functional teams, such as admissions, marketing, and academics, to provide comprehensive support to our students. Your role will involve monitoring student progress, engagement, and data analysis through the LMS system. As a key point of contact for participants, you will troubleshoot queries, facilitate discussions, and ensure high levels of participant satisfaction. In addition, you will support faculty members in meeting learning outcomes, planning on-campus sessions, evaluating participant performance, and coordinating with industry professionals. Your role will also involve managing program trackers, collating learning materials, ensuring infrastructure readiness for sessions, and implementing processes to enhance program management efficiency. To excel in this role, you should have a Bachelor's degree, preferably in business management or MBA, along with at least 2 years of experience in managing program offices for academic or training organizations. Proficiency in IT operations, ICT, and lab management is essential. You should possess excellent multitasking abilities, communication skills, and be detail-oriented. Prior experience with a learning management system and familiarity with technology tools for online learning will be advantageous. If you are passionate about learning, have a proactive approach to problem-solving, and are dedicated to ensuring a seamless and effective learning experience for participants, we encourage you to apply for this exciting opportunity at RACE.,

As an Administration and IT Operations Coordinator at Blitz, you will play a crucial role in ensuring the seamless functioning of our office operations and IT infrastructure. Your responsibilities will include overseeing the maintenance of CCTV systems, coordinating with vendors for troubleshooting and repairs, and maintaining records of IT equipment issued to employees. You will be responsible for tracking inventory, ensuring proper allocation and retrieval of equipment during onboarding and offboarding processes, and preparing onboarding kits for new hires. Your role will also involve assisting with day-to-day admin tasks, coordinating with vendors and service providers for maintenance and repairs, and supporting office operations such as procurement of supplies and facilities management. To qualify for this position, you should hold a Bachelor's degree in any field and have a minimum of 3 years of work experience in administration. Proficiency in Kannada is mandatory for this role. Strong organizational and multitasking skills, basic knowledge of IT systems and hardware management, attention to detail, and the ability to meet deadlines are essential for success in this role. Additionally, being a local candidate familiar with the area and its logistics will be advantageous. Join Blitz to be a part of a dynamic team that is revolutionizing Same-Day Delivery for eCommerce brands and providing best-in-class experiences to customers. If you are passionate about administration, IT operations, and ensuring operational efficiency, we invite you to apply for this exciting opportunity.,

As a General Manager - Service Line at Omega Healthcare Management Services Private Limited in Bengaluru, Karnataka, you will be responsible for overseeing the strategic direction and operational management of the service line. With 14-18 years of experience in the industry, you will be leading a team to deliver high-quality services to clients. Your key responsibilities will include project management, solution architecture, vendor management, IT service management, outsourcing, IT strategy, CRM, data center management, IT operations, and ITIL practices. You will be expected to drive efficiency, quality, and innovation within the service line to meet client expectations. Your role will involve collaborating with cross-functional teams, stakeholders, and external partners to ensure the successful delivery of services. Strong communication, leadership, and problem-solving skills will be essential in this position to drive performance and achieve business objectives. The ideal candidate for this role will have a proven track record in service line management, a deep understanding of IT operations, and a strategic mindset to drive business growth. If you are a dynamic leader with a passion for excellence and a commitment to delivering exceptional service, we invite you to join our team at Omega Healthcare Management Services Private Limited.,

We are looking for a hands-on IT Manager for a 6-month extendable contract to lead and execute critical IT infrastructure and operations initiatives. This is a high-impact role where you will be responsible for building foundational IT processes from the ground up while also managing day-to-day IT systems. You will work closely with cross-functional teams and external partners to ensure secure, scalable, and efficient IT operations. Why Join Us: This is a great opportunity to influence the IT backbone of a growing global company. If you thrive in a build-from-scratch environment and enjoy rolling up your sleeves, we d love to hear from you. What Youll Do Design and implement core IT processes, policies, and workflows across the organization Set up and manage SSO (Single Sign-On) solutions to streamline and secure access management Take ownership of endpoint management (device lifecycle management) , including provisioning, configuration, compliance, and security using tools like Intune, Jamf, or similar Administer and optimize Active Directory and identity management systems Ensure secure and scalable onboarding/off boarding processes and access controls Support the rollout of collaboration tools, software licenses, and IT hardware Manage relationships with IT vendors and service providers Troubleshoot and resolve complex IT issues in a timely manner Maintain documentation of systems and procedures for internal reference What Youll Bring 6-10 years of experience in IT infrastructure or systems administration, including team or project leadership Strong, hands-on experience with: - SSO setup and management (e.g., Okta, Azure AD) - Endpoint management solutions (e.g., Microsoft Intune, Jamf, Kandji) - Active Directory and related tools Proven track record in building or scaling IT processes in a growing organization Strong problem-solving skills and the ability to work independently Excellent communication and stakeholder management skills Experience in a SaaS or fast-paced tech environment is a plus Preferred Certifications (not mandatory, but a strong plus): Microsoft Certified: Azure Administrator Associate Okta Certified Administrator / Okta Certified Consultant Jamf 200/300 Certifications (for Mac endpoint management) CompTIA Security+ or CompTIA Network+ ITIL Foundation Certification (for process setup and IT service management)

Operations is at the heart of Amazon s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile... About The Role Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines. The IT Support Engineers position is the first level of support for the operations of the Amazon Sites and becomes the voice and face of the IT department to our customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. Responsibilities include, but are not limited to: Maintenance of IT equipment throughout the Fullfillment sites. Troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. Manage RMA and repair process for all devices under warranty. Support the Senior Engineers in daily projects and activities as directed. All IT Support Engineers positions might be on a rotation shift schedule between days and nights. Position may be required to engage in physical warehouse activities The position will require supporting of multiple buildings around the area and regular travel to sites with in the state /region. Ensure all safety procedures are adhered to while performing work This position reports directly to the IT manager for the Fullfillment sites. Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Vet... 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service

In this role, you will work with our Finance and Commercial Operations leadership teams, and other business units, leading global process, and technology solutions for the order to cash business process. Specifically, we are looking for an individual that will have expertise in SAP order to cash and who will partner with our business teams and IT Operations to lead the support and implementation of applications that drive these business functions at Waters Corporation using best practices. KEY ACCOUNTABLITIES Participate in designing robust and scalable O2C solutions. Have a deep and advanced knowledge of SAP O2C functions. Have a good design practice, recommend, and evaluate strategies for how to leverage SAP O2C to meet business needs. Participate to global order to cash projects including design phase, implementation, unit testing & UAT preparation / documentation. Work closely with adjacent functions/peers to ensure end to end (E2E) solutions are provided for Waters business processes. Contribute as a team member on multiple O2C initiatives including backlog refinement, design, testing, and documentation to drive continuous improvement. Work closely with IT operations to identify, communicate, and participate in ongoing solutions to existing and future business needs. Monitoring of the daily support for all areas of the systems supporting the order to cash process, including set up and support of structures, authorizations, and an understanding of configuration. Applies deep and advanced knowledge to implement industry best practice. S4 knowledge and experience. Did lead OTC implementation. Technico-funtional knowledge on Finance / Inter-Co / Transfer Price / Flow end-to-end SAP Billing and Revenue Innovation Management for Waters SaaS is a plus Communication skills -> Will be the Lead for the Offshore team EXPERIENCE & QUALIFICATIONS: 7+ years related experience required. Related BSA experience with SAP modules (specifically sales & distribution, pricing) strongly preferred. Excellent problem-solving ability and diligence Effective communication and collaboration skills Strong analytical skills Strong knowledge and working experience of SAP order to cash. Strong ability in MS Office applications such as MS Excel Demonstrated ability to maintain confidentiality and exercise discretion. CRM and CPQ knowledge preferred. ABAP knowledge preferred. BI and SAP Business Objects experience preferred. As per the cash side of the O2C, financial knowledge is preferred. BEHAVIORAL COMPETENCIES Operates with integrity, transparency, and humility. Acts as a true company owner to advance the overall interests of Waters. Carries a broad global perspective of markets, tech, and trends. Balances clear strategic thinking and accountability in execution to deliver results. Actively creates the conditions for Waters people and teams to succeed. EDUCATION: Bachelor s degree in accounting, Economics, or Information Systems or related discipline Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

At Chief Data Analytics Office, we drive our firm s strategic investments in AI/ML and data-oriented tools and capabilities. Our Platform Engineering team is at the forefront of building innovative platforms, automating infrastructure operations, and enabling Agentic-based AIOps platforms. Our mission is to enhance scalability, security, and reliability for CDAO-hosted managed services. As a Principal Software Engineer (Cloud Platforms) at JPMorgan Chase within the Cloud Platforms division, you will be responsible for providing technical direction and collaborating with an agile team to improve, develop, and deliver tools and platform products in a secure, stable, and scalable manner. Your advanced technical abilities and interpersonal skills will be utilized to work with partners and stakeholders across the organization, promoting top-tier results across various cloud tooling and platform development initiatives. Your role will be pivotal in promoting performance optimization and efficiency improvements across the entire engineering organization by building, enhancing, and operating platforms at scale. Job responsibilities Provide technical leadership and guidance to the cloud engineering team Lead the design and development of the cloud infrastructure offerings and platform tools, ensuring that they are secure, scalable, and reliable Stay up-to-date with the latest advancements in cloud technologies and bring in recommendations for adoption and implementation of new tools/technologies Develop secure and high-quality production code, perform code reviews and debug issues Partner with development teams who create our customer experience to identify and eliminate bottlenecks Analyze performance characteristics of systems across our platform and improve resiliency and security posture Gather insights and provide actionable intelligence to optimize infrastructure usage and costs Design and develop scalable AIOps solutions to support AI/ML and Data Platforms Implement data pipelines and workflows to collect, process, and analyze large volumes of platform data in real-time Ensure the reliability, availability, and performance of the AIOps platform through effective monitoring and maintenance Develop and deploy agentic systems and agents to automate routine tasks and processes, enhancing operational efficiency Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 10+ years applied experience Proven experience in platform engineering, with a focus on AI/ML technologies and IT operations Formal training or certification on software engineering concepts and 7+ years applied experience Hands-on experience with one or more cloud computing platform providers AWS/Azure/GCP Advanced knowledge of Containerization and Container Runtime/Orchestration platforms (Docker/Kubernetes/ECS etc. ) Hands-on experience with Cloud Infrastructure Provisioning Tools like Terraform, Pulumi, Crossplane etc. Proficiency with programming languages like Golang/Python and understand software development best practices Hands-on experience with CI/CD/SCM tools like Jenkins, Spinnaker, Bitbucket / Github etc. and with logging and monitoring tools Splunk, Grafana, Datadog, Prometheus etc. Deep understanding of cloud infrastructure design, architecture and cloud migration strategies Strong knowledge of cloud security best practices, shift left methodologies and DevSecOps processes Experience in designing and developing scalable AI platforms Preferred qualifications, capabilities, and skills Masters degree in a related field. Experience implementing multi-cloud architectures Certifications in target areas (Cloud/Kubernetes/IaC etc) Experience leading end-end platform development efforts

Responsible for system data gathering & analyzing business requirements to be developed in SNOW. Work with Product Owner and IT team for system enhancements and improvements. Work with Program Manager and Transition Managers/Local for global system implementation. Provide day-to-day support and assistance to end-users, agents and business partners. Support the GBS organization s goal and overall direction. Duties and Responsibilities: Works closely with different stakeholders for system enhancement (requirements gathering, requirements signoff, build test plan, ensure UAT signoff, ensure sprint signoff and hypercare support) Ability to apply the agile methodology for Software Development Life Cycle (SDLC) Perform in-depth system testing and analysis that are consistent with business requirements Works closely with Program Manager and Transition Managers/LO for global system implementation Conduct SNOW trainings for different stakeholders (end-users, agents and managers) Create and update SNOW training materials, How-To guides/SOPs for end-users and agents Support the routine system upgrade that will ensure no major impact to operations Support the GBS Business Intelligence & Reporting team for any SNOW requirements and report development Ensures that SNOW reporting is timely and accurate Assist in developing SNOW visual dashboards to report KPIs and specific metrics Ensures that automation/RPA in SNOW are functioning correctly and efficiently Provide analytical and technical support for any SNOW issues and concerns (solution mindset) Act as a liaison (gatekeeper) between IT, Operations team and other business partners Ensure system stability by escalating defects and bugs to PO and IT team Works closely with Product Owner, IT and Operations for system improvements Recommend system improvements that are compliant, sustainable and effective Participate in team discussions to continuously improve the SNOW system and/or process resulting in improved efficiency Provide guidance and mentorship to different stakeholders as applicable Other special duties as assigned Experience & Required Skills: 5+ years of experience in SNOW supporting Finance, Accounting, Procurement and/or other financial transformation Knowledgeable with up-to-date technology such as AI, chat bot, virtual agent, RPA and automation Experience working with Knowledge Base management Experience and familiarity with SAP, Celonis, Basware, Ariba and Concur a plus Exposure with OKTA, Workday and active directory Knowledgeable in project management and change management Effective communication skills for dealing with Finance, IT and other business partners Prior experience working in the field of Finance, Accounting and/or Procurement High energy level with the ability to work on multiple assignments at one time Ability to be self-managed, as required

As a Senior SAP S/4 HANA General Ledger Specialist at EY's Technology Consulting team in Dublin, you will play a crucial role in supporting the implementation of SAP S/4HANA General Ledger with a specific focus on banking clients. Your responsibilities will include processing and recording all financial and GL transactions, integrating key points of SAP FICO and other modules, and providing expertise on accounting principles and practices within client engagements. To excel in this role, you must hold a third-level qualification in Business, Technology, Engineering, Accounting, or a related discipline. Additionally, being SAP S/4HANA Finance certified or holding an accounting certification (CPA, ACCA, ACA, CIMA) with SAP experience is required. You should have a minimum of 8 years of experience in a client-facing role within the banking industry, preferably in a consulting or professional services environment, delivering large-scale complex change or transformation programs in SAP Finance implementations. Your role will involve implementing SAP finance processes such as new general ledger, finance general ledger processing, accruals, bank accounting, asset accounting, management accounting, profitability analysis, cash management, credit management, and budgeting/planning. You will lead design workshops to understand banking clients" needs and propose best practice solutions while executing an agile delivery approach to requirements gathering and analysis for changes in the general ledger and related processes. At EY, we offer a competitive remuneration package, comprehensive Total Rewards package, and support for flexible working and career development. You will have opportunities to develop new skills, progress your career, and enjoy benefits such as pension, discounted health insurance, maternity/paternity leave, wellness rooms, and more. We are committed to being an inclusive employer and offer flexible working arrangements to achieve a lifestyle balance for our employees. Join us at EY and be part of a diverse and inclusive culture where all differences are valued and respected. We believe in fostering an environment where everyone experiences a sense of belonging and where innovation thrives through diverse perspectives and backgrounds. If you meet the criteria and are eager to contribute to building a better working world, apply now and be a part of the transformative leadership and inclusive culture at EY.,

As part of the AMS (Application Management Services) cloud Engineering/operations team at Oracle Health & Applications Infrastructure, we are seeking a Senior Manager to lead the team in Oracle India. Your role will be pivotal in driving product development, product strategy, and Cloud Operations for Oracle Health, focused on building a cutting-edge platform that supports modernized, automated healthcare. This entrepreneurial endeavor requires someone with a strong leadership track record who can effectively manage tactical and strategic challenges. Collaboration with internal stakeholders and cross-functional teams globally will be essential to ensure operational excellence and innovation. You will be responsible for managing a 24x7 support team and leading subject matter experts in infrastructure and SaaS operations, ensuring service level agreements are met through Change Management, Incident Management, and Problem Management. Your role will involve overseeing day-to-day SaaS applications availability, SLA management, and problem/change management, as well as participating in audits and ensuring compliance with security standards. Additionally, you will work closely with the product/security team to resolve security vulnerabilities and implement Business Continuity Planning and Disaster Recovery strategies. To excel in this role, you must possess a Bachelor's or Master's degree with equivalent experience and have at least 15 years of solid experience in cloud engineering, infrastructure, and SaaS operations. Your background should demonstrate expertise in managing engineering and operations organizations, as well as a track record of successfully leading cloud-based service delivery organizations. Strong interpersonal and communication skills are crucial for effective collaboration with diverse teams, and you should have experience in hiring, engaging, and retaining high-performance teams. Your responsibilities will include driving technology transformation to deliver SaaS solutions with a customer-focused approach, implementing best-in-class infrastructure engineering operations, and promoting automation and continuous improvements within the team. You will be expected to architect cloud infrastructure, identify opportunities for consolidation and cost savings, and ensure overall system stability through proactive maintenance. Leading and developing a high-caliber team of engineers, fostering innovation and growth, and delivering on organizational goals will be key aspects of your role. In addition to technical expertise in cloud engineering and operations, you should have a solid background in Windows/Linux/Unix, web technologies, networking, database technologies, and storage/network management. Experience with fault-tolerant, highly available systems, and familiarity with cloud computing concepts and technologies are essential. Certifications such as CCNA, MCSE, RHCE, ITIL, or others related to cloud, security, and operations will be beneficial in demonstrating your qualifications for this role. Oracle is committed to fostering an inclusive culture that values diverse perspectives and inspires innovation. As part of a globally renowned organization that thrives on innovation and integrity, you will have the opportunity to contribute to cutting-edge technology solutions while enjoying competitive benefits and a supportive work environment. Join us in creating a future where all individuals can thrive and make a meaningful impact.,

Company Name: Cloud Analogy CRM Specialist Ltd Designation: Project Coordinator Qualification: PGDM / MBA (preferred specializations: IT, Operations, or Project Management) Experience: 0-2 Years Training/Probation Period: 6 Months Location: Noida/Gurgaon Description: We are looking for a highly organized and proactive Project Coordinator to join our dynamic team. You will be responsible for supporting project managers in planning, executing, and tracking project activities. The ideal candidate should have excellent communication, multitasking, and time-management skills. Responsibilities: Coordinate and monitor project timelines, deliverables, and team activities. Maintain project documentation including schedules, reports, and meeting notes. Communicate with internal teams and external stakeholders to ensure smooth project execution. Schedule and organize meetings, prepare agendas, and take detailed meeting minutes. Track project performance and report progress to management. Assist in resource planning and allocation. Ensure adherence to project methodologies, standards, and processes. Identify and address project risks or issues promptly. Requirements: PGDM or MBA in IT, Operations, Project Management, or a related field. 0-2 years of experience in project coordination or project support roles (internship experience acceptable). Good understanding of Agile and Scrum methodologies. Strong communication, documentation, and organizational skills. Proficiency in MS Office tools (Excel, PowerPoint, Word). Familiarity with project management and collaboration tools like Jira, Trello, or Asana is a plus. Ability to multitask and thrive in a fast-paced environment.

F. T. Solutions is looking for IT Operations Specialist to join our dynamic team and embark on a rewarding career journey. As an IT Operations Specialist, you will play a critical role in ensuring the smooth and efficient operation of the organization's IT systems. Your responsibilities will include monitoring system performance, troubleshooting issues, implementing system upgrades, and collaborating with IT teams to enhance overall operational efficiency. Responsibilities : System Monitoring : Monitor the performance and availability of IT systems, servers, and network infrastructure. Implement proactive measures to identify and address potential issues. Incident Management : Respond to IT incidents and service requests in a timely and efficient manner. Troubleshoot and resolve hardware, software, and network - related issues. System Upgrades and Patching : Plan and execute system upgrades, patches, and firmware updates. Ensure that systems are up - to - date with the latest security and performance enhancements. Backup and Recovery : Implement and manage backup and recovery solutions to safeguard critical data. Test and verify the effectiveness of backup and recovery processes. Documentation : Maintain accurate and up - to - date documentation of IT systems, configurations, and procedures. Create and update documentation for troubleshooting and operational procedures. Collaboration : Collaborate with other IT teams, including network, security, and applications, to address cross - functional operational needs. Participate in IT projects and initiatives. Capacity Planning : Monitor system resource usage and participate in capacity planning activities. Provide recommendations for hardware and software upgrades based on capacity assessments. User Support : Provide support to end - users for IT - related issues. Communicate effectively with users to understand and resolve their technical concerns.

Required Skills Technology | Endpoint Management- SCCM Technology | Endpoint Management- Intune, 1E Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | JCT/ JA/JCESA Experienced Technology Manager to lead our IT operations, with a focus on managing and optimizing systems using SCCM, JAMF, 1E Tachyon, and Intune. The successful candidate will play a key role in ensuring the efficient deployment, management, and support of our organization s technology infrastructure. Responsibilities: SCCM Management: Design, implement, and maintain System Center Configuration Manager (SCCM) solutions. Oversee software distribution, updates, and patch management through SCCM. Troubleshoot and resolve SCCM-related issues to ensure a stable and secure IT environment. JAMF Administration: Lead the administration of JAMF Pro for macOS and iOS device management. Implement and optimize JAMF policies and configurations for efficient endpoint management. Collaborate with cross-functional teams to integrate JAMF into the overall IT ecosystem. 1E Tachyon Expertise: Utilize 1E Tachyon to optimize endpoint performance and troubleshoot issues proactively. Implement automation and scripting using 1E Tachyon for rapid issue resolution. Stay current with 1E Tachyon updates and best practices to enhance system efficiency. Intune Deployment and Management: Design and implement Microsoft Intune solutions for mobile device management (MDM) and application deployment. Manage security policies and compliance settings within Intune to ensure a secure IT environment. Collaborate with security teams to implement Intune-based security controls. Team Leadership: Provide leadership and mentorship to a team of IT professionals responsible for endpoint management. Foster a collaborative and innovative team culture focused on continuous improvement. Conduct regular training sessions to enhance team skills in SCCM, JAMF, 1E Tachyon, and Intune. Documentation and Reporting: Maintain comprehensive documentation of SCCM, JAMF, 1E Tachyon, and Intune configurations and processes. Generate regular reports on system performance and security compliance

Role title: Senior DevOps Engineer Reports to: DevOps Manager Opportunity snapshot Member of the DevOps team with responsibility for supporting existing DevOps tools in addition to designing & building new capabilities. This role will primarily be supporting the SS&C managed services platform which hosts in-house developed software applications for our customers on AWS. Role responsibilities Maintain the existing CI/CD pipeline (Octopus Deploy, TeamCity, git/TFS, PowerShell) Assess and build new monitoring capability across on-premises & cloud hosted environments Design and implement new automation solutions using existing DevOps tools Manage the design and implementation of new pipelines Assist in Managing Projects through to completion with the Devops Manager/Supervisor Support implementation of our next generation product stack (Microservices, Terraform, EKS, Consul, Vault) Work with Cloud Engineers to develop AWS Solutions 2nd level support for Devops Activites. Experience IT degree, or equivalent experience 5+ years experience working in a DevOps role Solid understanding of DevOps practices and methods Working knowledge of SDLC principles and methodologies Previous Software Engineer &/or IT Operations role s with significant scripting/coding experience Understanding of hosting production environments on AWS Advanced knowledge of Continuous Integration / Continuous Delivery build pipelines Experience working with microservices, containerisation (docker) and infrastructure as code A passion for automating manual processes Keen to continuously improve & innovate

Spericorn Technology is a global software development firm that aims to impact the world through technology positively. We are curious-minded IT professionals who have been contributing to reputed organizations and open-source projects for many years globally. We are happy to welcome you to join our talented team and transform ideas into reality. We are looking forward to candidates who can sustain our organization's quality, commitment, and integrity. We offer services in various cutting-edge technologies, including blockchain and Artificial Intelligence. "A team is a group of people who support each other to achieve great results, and we give utmost importance to teamwork." We are looking for a System Administrator who can add more value to our organization. Proven work experience as System Administrator for a minimum of 3 years. Excellent knowledge in issues trouble shooting, hardware purchase, assembling, asset management, sys Experience in linux administration and firewall management Expertise in network administration & system administration experience Strong knowledge of systems software, hardware, and networking protocols. Good knowledge of implementing and effectively developing helpdesk and IT operations best practices, Knowledge in AWS, VMWare, and customer management etc. will be an added advantage. Installing and configuring software, hardware and networks Monitoring system performance and troubleshooting issues Ensuring security and efficiency of IT infrastructure Set up accounts and workstations Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies

ncident manager with 3 Yrs Skil- ITIL managementLocation : Pune "ITIL Management Incident management, change management Desirable Skills: "Incident manager with 3 Yrs Skil- ITIL managementLocation : Pune "ITIL Management Incident management, change management