979 It Operations Jobs - Page 11

Work Location : Bengaluru, Hyderabad, Pune, Noida, Gurgaon Responsibilities : BRM Operational Automation : - Develop and maintain operational scripts for automating routine tasks such as billing runs, invoicing, batch processing, and data migration. - Write shell scripts, Perl scripts, or Python programs to monitor and optimize system performance. System Monitoring and Support : - Monitor BRM application logs and performance metrics. - Provide Level 2/3 support for BRM system issues related to operations and batch jobs. Custom BRM Scripting : - Modify and enhance BRM policy and opcodes using PCM C or PCM Java for business-specific requirements. - Develop and maintain iScripts and grammar files for pipeline and real-time charging customizations. Billing Cycle Management : - Coordinate and execute billing and revenue assurance operations. - Automate and troubleshoot billing runs and account reconciliation processes. System Integration : - Create operational scripts to handle data integrations between BRM and external systems (CRM, ERP, etc.). - Work on pipeline modules for real-time mediation and rating. Documentation & Best Practices : - Maintain documentation for all operational scripts and changes. - Adhere to coding and operational best practices for maintainability and scalability. Required Skills : Technical Proficiency : - Strong skills in Unix/Linux shell scripting or Perl or Python or SQL - Experience with PCM C and PCM Java for BRM policy customizations. - Understanding of BRM architecture (Pipeline Manager, Pricing Center, and Infranet Utilities). Operational Knowledge : - Deep knowledge of BRM operational processes, including billing cycles, invoicing, and event management. - Experience with tools like PDC (Pricing Design Center) and Elastic Charging Engine (ECE). Debugging & Optimization : - Ability to troubleshoot BRM-related operational issues efficiently. - Expertise in optimizing batch jobs and overall system performance. Soft Skills : - Excellent problem-solving and analytical skills. - Strong communication skills to work with cross-functional teams. Preferred Qualifications : - Experience in telecom or subscription-based industries. - Knowledge of high-availability architecture and BRM disaster recovery planning.

With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Back-End Development: Develop server-side logic using Java and SpringBoot, ensuring high performance and reliability. Implement microservices architecture and containerization using Kubernetes and Helm. Utilize Azure and AWS services to enhance the functionality and scalability of applications. Work with SQL and NoSQL databases for data storage and retrieval. Cloud Architecture: Leverage Azure and cloud architecture principles to deploy, manage, and optimize cloud resources, services, and applications. You will bring Java: Proficiency in Java for both front-end and back-end development SpringBoot: Strong knowledge and experience in SpringBoot for back-end development. Kubernetes: Expertise in Kubernetes for container orchestration. Containers: Experience with containerization technologies. Microservices: Proficiency in microservices architecture. Helm: Knowledge of Helm for managing Kubernetes applications. Azure/AWS Services: Familiarity with cloud services offered by Azure and AWS. SQL/NoSQL DBs: Working knowledge of both SQL and NoSQL databases. Requirements: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in Backend development with proficiency in a wide range of technical skills. Strong knowledge of Azure services and cloud architecture. Proficiency Java, and SpringBoot. Experience with Docker containers, Kubernetes, Helm, and microservices. Knowledge of Azure/AWS services and working with SQL/NoSQL databases. Location - Bangalore / Noida / Gurgaon / Chennai / Kolkata / Pune Experience - 4 - 10 years What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida Primary Recruiter: Vaibhav Raghuvanshi

About OTS IT Operations is at the heart of Amazon s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile... About The Role Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines. The IT Support Engineers position is the first level of support for the operations of the Amazon Sites and becomes the voice and face of the IT department to our customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. Responsibilities include, but are not limited to: Maintenance of IT equipment throughout the Fullfillment sites. Troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices. Manage RMA and repair process for all devices under warranty. Support the Senior Engineers in daily projects and activities as directed. All IT Support Engineers positions might be on a rotation shift schedule between days and nights. The position will require supporting of multiple buildings around the area and regular travel to sites with in the state /region. Ensure all safety procedures are adhered to while performing work This position reports directly to the IT manager for the Fullfillment sites. Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Vet... 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

Role - Operations Manager Skills - Technical Support | Service Desk | IT Helpdesk | Windows Support Only Women candidates are preferred Exp - Min 8 Years Notice Period 30 Days or Serving Notice Loc - Pune 9116324602 | teena.ghrs@gmail.com

- Strong Hands-on Experience in Shell Scripting: Proficient in writing and debugging shell scripts for task automation, job scheduling, and system maintenance. - Control-M administration experience as Level 2/3 level for complex infrastructure and environment. - Ability to schedule jobs, monitor and correct the issues related to backups, applications, file transfers, etc. - Handled Priority 1 and critical issues related to Control-M. - Knowledge on integrations using plugins and API based connections with other infrastructure services. - Setup and maintain high availability of the Control-M environment of a large infrastructure environment. - Ability to maintain, upgrade and patch the Control-M environment and suggest recommendation for value addition. - Document technical solutions and build SOPs for the monitoring team. - Knowledge on Linux, Unix and Windows environment is mandatory. - Should have Excellent communication and interpersonal skills; helps contribute to timely completion of project deliverables well short of schedule - Rich exposure in automation & programming through UNIX shell scripting, Python or any other scripting language is added advantage - Analytical skill to understand user requirements, procedures, and problems to automate processing or to improve existing job flows and schedules systems - Knowledge on ITIL and Certification preferred. - Knowledge on ServiceNow ITSM tool - Basic understanding of scripting and batch knowledge - Very good understanding of ITIL V3 Fundamentals - Fair knowledge of Windows, Linux & Mainframe operating systems - Good foundation of networking concepts - Nice to have: Knowledge & experience working with different automation tooling within IT Operations - Very good communication & coordination skills - Very good analytical thinking and problem-solving abilities

We are seeking an experienced and proactive Oracle BRM Operations Lead to oversee the operational management and optimization of our Oracle Billing and Revenue Management (BRM) platform. The ideal candidate will bring deep technical knowledge of BRM and its ecosystem, along with strong leadership and incident management skills to ensure uninterrupted revenue operations. Interview Mode : 2 rounds Virtual Work Location : Mumbai / Hyderabad / Bangalore / Gurgaon / Noida,Greater Noida (WFH) Key Responsibilities : - Lead day-to-day operations of the Oracle BRM platform across production and non-production environments. - Ensure system health, availability, and performance of BRM components including Pipeline, DM, CM, PCM, and Infranet. - Manage incident, problem, and change management processes in compliance with ITIL practices. - Oversee billing cycles, invoicing runs, rating operations, and collections processes. - Perform root cause analysis for system issues and ensure timely resolution. - Collaborate with DevOps, infrastructure, and application support teams. - Drive automation and process improvements for operational efficiency. - Maintain BRM patches, updates, and coordinate upgrades or migrations. - Provide mentorship and technical guidance to junior support staff. - Act as a single point of contact during major incidents and outages. Required Skills & Qualifications : - Having exp in Oracle BRM 7.5 / 12 architecture and modules. - Hands-on experience with Pricing Center, Customer Center, Pipeline Manager, Infranet utilities. - Working knowledge of Unix/Linux, Shell scripting, Oracle DB, and WebLogic. - Familiarity with integration of BRM with CRM, mediation, and payment systems. - Solid understanding of billing cycles, rating logic, invoicing, GL, and revenue recognition. - Experience with monitoring tools (OEM, Nagios, etc.) and automation scripts. - Strong communication, incident management, and stakeholder coordination skills. - ITIL Foundation certification preferred. Preferred Qualifications : - Experience in Telecom domain (Prepaid/Postpaid operations). - Exposure to cloud-native BRM deployments (OCI or hybrid cloud). - Knowledge of Agile and CI/CD pipeline tools.

Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: Systems Engineering Consultant Location: Chennai Work Type: Hybrid Position Description: Virtualization Compute Description This is a Virtualization Server Hosting Engineering position in Compute Services in client Enterprise Platform Engineering Operations. The successful candidate will be responsible for engineering, deployment, operational administration ,and protection of global enterprise solutions to meet the Virtualization Server Hosting requirements for a variety of VMware& Red Hat infrastructure systems, line of business and third-party application needs. Job Family: Platform Engineering Consultant (Level 4) Overall 10+ years in IT development/operations/support/migrations Key Skills OpenShift, OpenShift Virtualization, VMware and development experience, VMware, Red Hat OSV, Tekton pipelines, Git repo, Ansible, PowerShell & Yaml. Skills Required: Ansible, redhat, deployment, VMware, GitHub, Yaml, OSV, Powershell, Tekton Skills Preferred: migration, Jira, IT Operations, Virtualization, VMware ESX Servers, Application Support, service now, development, Openshift Experience Required: 10+ Years Primary Skills Preferred : Basic Qualifications: Virtual server computing infrastructure knowledge. Scripting experience with PowerShell, Ansible & Yaml Enterprise Datacenter server hosting server experience or Hosting Infrastructure. Windows server or Linux operating system. Ability to work with a variety of cross functional teams to support deployment to remote locations. Proven track record of organizing and leading projects involving VMware/Red Hat or related infrastructure technologies for a large enterprise. Exceptional technical writing skills (run books, DR plans, platform architecture, etc.) Familiar with client Agile delivery concepts. Strong communication skills. Willingness to learn new technologies Good team player working with Global team Experience Preferred : VMware DCV certification Red Hat OSV certification Red Hat CSA certification CKA Certified Kubernetes Administrator Additional Education Preferred : Supervisory Skills Required: Work effectively in a team environment. Team leader capability desired. Pairing with team members occasionally required. Primary team is located locally with other individuals distributed globally. Education Required: Bachelor's Degree Education Preferred: Certification Program TekWissen® Group is an equal opportunity employer supporting workforce diversity.

We are hiring a ServiceNow BPC ITOM Developer with 7-9 years of experience for a 12-month remote assignment. The ideal candidate must have strong expertise in ServiceNow Business Process Consultant (BPC) roles and hands-on experience with ITOM modules such as Discovery, Service Mapping, Event Management, and CMDB. Certifications such as CSA and CAD are mandatory; additional module certifications are a plus. The role demands a self-driven individual with excellent communication, problem-solving abilities, and a strong collaborative attitude to deliver high-impact IT operations solutions. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote.

At PwC, we focus on designing and implementing robust, secure IT systems that support business operations. We enable the smooth functioning of networks, servers, and data centres to optimize performance and minimize downtime. Our cloud operations team manages and optimizes cloud infrastructure and services to enable seamless operations and high availability for clients. As a member of our team, you will be responsible for monitoring, troubleshooting, and implementing industry-leading practices for cloud-based systems. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. The Cloud Managed Services Operations team provides support to run the business, including financial management, billing and collections, practice communications, business development and sales strategy support, practice budgeting, utilization, and leadership support. As a Problem Manager, you will be responsible for enforcing Problem Management processes in close collaboration with the accountable process owner. Your key responsibilities will include driving root cause analysis quality to prevent recurrence of incidents, ensuring thorough documentation of problem records and RCAs, attending Problem and Known Error reviews, providing authorization to close Problem Investigations or Known Errors, and monitoring and validating the implementation of corrective and preventive actions. You will also collaborate across business and technology organizations to improve processes and procedures for effectively coordinating incidents. To qualify for this role, you should have a Bachelor's Degree or equivalent work experience of 3 to 5 years in IT incident management, ITIL Foundations V3 or V4 Certification, skills in managing tasks across multiple teams, proficiency in analytical tools focused on Incident, Change, and Problem management, knowledge of IT Operations and important systems, and excellent command of spoken and written English.,

Job Description: IAM Engineer and Analyst Role This role will participate heavily in ongoing IAM program enhancements, monitor and analyze events to proactively address operational issues and thwart threats to the customer environment. You will be responsible for the following: Define and document business and technical requirements for Identity and Access Management systems, including requirements for establishing role, entitlements, and access definitions, defining the provisioning lifecycle processes, user account lifecycle processes, reconciliation, certification, provisioning, and de-provisioning processes. Participate in IAM projects and initiatives. Work with customer team members, business partners/analysts, and application teams to understand access requirements. Create reports to identify provisioning inconsistencies or conflicts and operationalize processes to regularly identify and remediate issues. Automate or streamline existing processes and workflows. Define, validate, and maintain user access roles. Analyze user access roles and processes to independently assess compliance with defined standards. Support user access re-certifications, as defined by customer policies. Strictly adhere to audit and regulatory controls, as well as IAM standards. Independently identify gaps and propose solutions. Regularly review and maintain documentation to ensure it reflects current processes and procedures and identify opportunities for process improvement. Participate in IAM audits and review access control reports to identify potential risks. Maintain up-to-date knowledge of identity and access management best practices. Required Technical and Professional Expertise Minimum 5+ years of experience working within an IAM capacity, at least 2 years in a seniorlevel capacity Bachelors degree in computer science, information technology, or a related field or equivalent experience Strong analytical skills Good organizational skills and attention to detail Experience with modern Identity and Access Management concepts Hands-on experience with Role Based Access Control (RBAC), Privileged Access Management (PAM), and Segregation of Duties Subject Matter Expert with Active Directory, Entra ID, and Okta to include IAM-related features (user and group management, file share permissions, federation) Proficient in authentication, authorization, and auto-provisioning services, including Active Directory, Amazon Web Services, SSO, SAML, OAuth, and OpenID Understanding of standard integration protocols, APIs, and connectors Familiarity and practical experience in Agile methodology Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message Familiarity with database concepts and relational databases, such as Microsoft SQL Server Preferred Technical Skills Security domain knowledge Knowledge of IT operations, infrastructure services support (Systems NT, UX, Storage, Backups, DB s or Network management), security incident and security processes Understanding of ITSM/ITIL processes Detailed knowledge and working experience with Privileged Access Management (PAM) SaaS environments Experience in programming (Perl, Python, PowerShell, Administrative scripting) Experience with dashboards and reporting programming (PowerQuery, PowerBI, ServiceNow Reporting) Understanding of high-availability (HA) and failover implementations for network infrastructure and server systems What You Will Do Design, develop and manage IAM solutions based on best of bread IAM platforms Develop and maintain identity lifecycle workflows and identity mappings Provide subject matter expertise for customer IAM infrastructure not limited to: Single SignOn, access management, identity federation, multifactor authentication (MFA), risk-based authentication (RBA) Support customer business groups to efficiently integrate with IAM platforms and services. Good knowledge of directory servers and LDAP protocol technologies (Active Directory) At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

About this opportunity With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do 4 ~10 years of product development and Implementation experience with a proven track record of delivering high-quality products using BMC Remedy ARS/BMC Helix as a development platform. Proficiency and prior experience in ARS Development using ARS Forms & ARS objects - Active Links, Filters, Escalation, Active Link Guides, Filter Guides, Menus, Web Services, and Applications. Proficiency in BMC Helix Innovation Suite, BMC Helix MCB, and BMC Helix iPaaS (Jitterbit) for development and support. Expertise in integrations using Web Services, REST APIS, database queries, and third-party software. Very Good Exposure to Remedy Integrations using the latest version of Remedy APIs, ARS workflow, Integrations with SRM, Incident, Change, Work Order and CMDB Module. You will bring Experience in developing enterprise software products in a fast-paced, distributed, and agile development environment Experience in developing/accessing Web Services, including good knowledge of REST protocols and web development using Java-script/JSON will be an added advantage Experience in SRM, BWF, DWP, and DWP Catalogue Experience in Asset Management, Smart IT and Helix Dashboard Experience 4-10 Year Location - Noida / Gurgaon / Bangalore / Chennai / Kolkata / Pune

Job Description Summary: To coordinate a critical team responsible for the security and smooth operation of our Identity and Access Management (IAM) environment. This leader will be responsible for a team that tackles incidents, problems, tasks, and patching for a diverse set of IAM services, including SailPoint, Active Directory, Azure AD, certificate management, and Privileged Access Management (PAM). The ideal candidate possesses a deep understanding of IAM principles, extensive experience in security operations, and the leadership skills to navigate complex technical challenges. Responsibilities: Incident Response & Security: Lead the team in responding to security incidents related to IAM systems, including user access issues, suspicious activity, and potential breaches. Conduct thorough investigations to identify root causes and implement corrective actions to prevent future incidents. Develop and maintain an effective incident response plan for IAM systems. Stay informed about emerging IAM security threats and vulnerabilities, implementing necessary security patches and updates promptly. Operations & Problem Solving: Manage a team of IAM specialists responsible for day-to-day operations, problem resolution, and task fulfillment within SailPoint, Active Directory, Azure AD, certificate management, and PAM systems. Ensure the team has the understanding of the comprehensive procedures for IAM operations, ensuring efficient user provisioning, access management, and lifecycle processes. Monitor and analyze IAM system performance metrics, identifying and resolving operational issues. Ensure adherence to established IAM policies, standards, and compliance requirements. IAM Process Governance: Through the feedback of incidents & problem cases provide visibility to the IAM & MyAccess teams where processes have issues or can be improved. Ensure the team is supporting the MyAccess project in defining test cases for newly onboarded applications Providing resources from the team to support application onboarding testing and reporting results. With the team, drive the engagement of identity standardization, central processes, and the adoption of concepts such as least privilege and zero trust in the organization Technical Expertise: Possess a strong understanding of IAM best practices, frameworks, and methodologies (e.g., NIST 800-53). Have in-depth knowledge of SailPoint, Active Directory, Azure AD, certificate management solutions, and PAM systems. Stay current on the latest security vulnerabilities and patches related to these IAM services. Work collaboratively with other security teams to ensure comprehensive security controls for user access and entitlements. Leadership & Communication: Foster a high-performing team environment that prioritizes security and operational efficiency. Provide clear direction and guidance to team members, ensuring they have the knowledge and resources to excel in their roles. Communicate effectively with stakeholders at all levels, including business leaders, IT operations, and security teams. Develop and deliver training programs to educate users and team members on IAM processes and security best practices. Qualifications: Bachelor's degree in information technology, Cybersecurity, or a related field (or equivalent experience). Minimum 7 years of experience in IAM operations, with at least 3 years in a leadership role. Proven experience in security operations, including incident response, investigation, and vulnerability management. In-depth knowledge of SailPoint, Active Directory, Azure AD, certificate management solutions, and PAM systems. Strong understanding of IAM best practices and frameworks. Excellent communication, collaboration, problem-solving, and analytical skills. Ability to work independently, manage multiple priorities, and lead a team in a fast-paced environment.

Must have experience in customer service Preferably worked on Iseries ( AS400 Server ) Good analytical and problem-solving skills . The IBM iSeries, AS/400 Systems Administrator will be primarily responsible for the maintenance and administration of IBM iSeries (servers, multiple partitions). . Ready to work in all shifts in 2 locations ( Morning , Afternoon & Night ). Morning and Second shift from HO- Lower Parel and Night shift from Airoli DC

Job Description Summary In our global IT software delivery centers we are looking System Admins and Cyber Security Engineers. The System Admin will work with teams comprised of Software Engineers Quality Engineers User Interaction Design Engineers Infrastructure/Platform team and the Product Owners to help lead the technical insight and industry perspective in the creation delivery and integration of complex and comprehensive security solutions. You will be a security evangelist helping engineers in secure implementation of technology stack in a cloud environment. This position will be working on multiple projects as a technical expert or internal consultant. You will work on projects for components of the domain. You will work on multiple technical or functional domains. Job Description In this role you will: Participate in the domain technical and business discussions relative to future architect direction. Assist in the analysis design and development of a roadmap and implementation based upon a current vs. future state in a cohesive architecture viewpoint. Gather and analyze data and develop architectural requirements at project level. Participate in the infrastructure architecture governance model. Support design and deployment of infrastructure solutions meeting standardization consolidation TCO security regulatory compliance and application system qualities for different businesses. Support in the technical authority ongoing administration and incident management support of core infrastructure [network security and virtualization patching monitoring backups] technologies that underpin Software Solutions Factories; Support for operating and maintaining security tools. Running and analyzing vulnerability and compliance scans to support continuous monitoring reporting and vulnerability management. Improve the effectiveness and efficiency of IT operations and drive significant operational risk management and economic benefits for their organization. Quality process: Ensure all tasks are carried out with respect to applicable processes and procedures [e. g. ISO9001 and ISO27001] applicable to site[s] and functions within job scope Desired Characteristics Technical Expertise: Ability and willingness to travel Fluent English speaker; Degree in Computer Science or equivalent knowledge with 2 to 5 years experience Proven track record of problem analysis identification and resolution Excellent communication skills commitment discipline positive attitude following management prioritization accountability and flexibility Strong understanding of ITIL and change management policies and procedures Strong IT experience in a technical hands-on position Basic knowledge about anti-virus implementations (McAfee EPO Bitdefender Microsoft Forefront etc. ) Basic knowledge working with IPAMs and password solutions Basic knowledge about Cyber/Security foundation Basic Knowledge in design of computing or network or storage to meet business application system qualities Basic Understands technical and business discussions relative to future architecture direction aligning with business goals. Basic Understands concepts of setting and driving architecture direction. Familiar with elements of gathering architecture requirements. Understands architecture standards concepts to apply to project work. Personal Attributes: Applies values policies procedures and precedent to make timely routine decisions of limited clear choice. Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate. Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives. Additional Information Relocation Assistance Provided: Yes

Job Description Summary In our global IT software delivery centers we are looking System Admins and Cyber Security Engineers. The System Admin will work with teams comprised of Software Engineers Quality Engineers User Interaction Design Engineers Infrastructure/Platform team and the Product Owners to help lead the technical insight and industry perspective in the creation delivery and integration of complex and comprehensive security solutions. You will be a security evangelist helping engineers in secure implementation of technology stack in a cloud environment. This position will be working on multiple projects as a technical expert or internal consultant. You will work on projects for components of the domain. You will work on multiple technical or functional domains. Job Description In this role you will: Participate in the domain technical and business discussions relative to future architect direction. Assist in the analysis design and development of a roadmap and implementation based upon a current vs. future state in a cohesive architecture viewpoint. Gather and analyze data and develop architectural requirements at project level. Participate in the infrastructure architecture governance model. Support design and deployment of infrastructure solutions meeting standardization consolidation TCO security regulatory compliance and application system qualities for different businesses. Support in the technical authority ongoing administration and incident management support of core infrastructure [network security and virtualization patching monitoring backups] technologies that underpin Software Solutions Factories; Support for operating and maintaining security tools. Running and analyzing vulnerability and compliance scans to support continuous monitoring reporting and vulnerability management. Improve the effectiveness and efficiency of IT operations and drive significant operational risk management and economic benefits for their organization. Quality process: Ensure all tasks are carried out with respect to applicable processes and procedures [e. g. ISO9001 and ISO27001] applicable to site[s] and functions within job scope Desired Characteristics Technical Expertise: Ability and willingness to travel Fluent English speaker; Degree in Computer Science or equivalent knowledge with 2 to 5 years experience Proven track record of problem analysis identification and resolution Excellent communication skills commitment discipline positive attitude following management prioritization accountability and flexibility Strong understanding of ITIL and change management policies and procedures Strong IT experience in a technical hands-on position Basic knowledge about anti-virus implementations (McAfee EPO Bitdefender Microsoft Forefront etc. ) Basic knowledge working with IPAMs and password solutions Basic knowledge about Cyber/Security foundation Basic Knowledge in design of computing or network or storage to meet business application system qualities Basic Understands technical and business discussions relative to future architecture direction aligning with business goals. Basic Understands concepts of setting and driving architecture direction. Familiar with elements of gathering architecture requirements. Understands architecture standards concepts to apply to project work. Personal Attributes: Applies values policies procedures and precedent to make timely routine decisions of limited clear choice. Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate. Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives. Additional Information Relocation Assistance Provided: Yes

Get to Know the Team: At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If youre passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology! Get to Know the Role: We are looking for an experienced Senior Specialist, Configuration Management to drive the accuracy, integrity, and strategic value of our Configuration Management Database (CMDB). This important individual contributor role will be the primary owner and performer of CMDB operations, ensuring it serves as the definitive source of truth for our IT landscape. You understand configuration management mechanics, including the seamless integration of hardware and software assets within the CMDB framework. You will report to Manager II, IT Service Transition. This role is based in Bangalore. The Critical Tasks You will Perform: Own and maintain the Configuration Management Database (CMDB), ensuring accuracy and completeness by collaborating with cross-functional teams on Configuration Item (CI) identification, documentation, and lifecycle management. Lead and evolve Software Asset Management (SAM) processes, defining inclusive policies, tools, and procedures for licence tracking, compliance, usage, and optimisation. Identify and implement opportunities to streamline and automate Configuration Management processes within the ITSM platform, ensuring seamless integration with core ITSM functions like Change, Incident, Problem, and Release Management. Generate regular reports and KPIs, conduct configuration audits, and support risk assessments to address discrepancies and ensure compliance. Provide expert support for Change Management processes, contributing to accurate and collaborative impact assessments for changes affecting configurations. Stay current with industry trends and emerging technologies, recommending strategic process and tool improvements to enhance Configuration and Asset Management practices. Read more Skills you need What Essential Skills You will Need: Bachelors degree in Computer Science, Information Technology, or a related field 6 to 9 years hands-on experience in IT Operations, Service Management or Configuration Management roles. Deep, hands-on expertise in configuration management principles and practices, including CMDB data modelling, CI lifecycle, relationships and data quality. Track record in defining and implementing Hardware Asset Management (HAM) and Software Asset Management (SAM) processes, policies and tools. Hands-on experience with automated discovery and reconciliation tools and integrating data from multiple IT systems. Demonstrated experience defining and generating reports on KPIs and building data visualisations. Good to have ITIL Expert (v3/v4) certified COBIT 5 Foundation certified Lean/SixSigma certified Read more What we offer About Grab and Our Workplace Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Read more Life at Grab Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges. What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more

Description and Requirements This role, for our TL - IT Operations, will oversee the day-to-day service delivery operations and asset management of the information technology department, ensuring the stability and efficiency of our IT systems. Sound Knowledge of Desktop engineering & Data center Operations Sound knowledge of managing service desk operations Monitor service delivery quality and assist in continuous improvements of delivery processes and quality. Excellent verbal and written communication skills Manage IT Asset portfolio with respect to daily operations, compliance and governance. Tracking IT hardware asset life and Inventory management: deployment, utilization, tracking, security, and final disposition of IT assets. Responsible for managing inward / outward of the IT assets within IT Store(s) MIS reporting / dashboards along with good analytical skills Understand BCP/DR concepts and testing methodology related to IT Infra Knowledge of ISO27001/ISO20000 processes and related documentation Designing SLA s, Tracking and reviewing it with Vendors & ensuring SLA s are met as required Stakeholder management and Customer Centricity Act as a SPOC for all internal & external audit and audit related requirements. Plan, schedule and conduct performance reviews with Clients and conduct satisfaction surveys where applicable. Skills: Hands on exp. in creating process workflows and documentation Good presentation & analytical skills Good negotiation and convincing skills Excellent problem-solving skills and the ability to make informed decisions under pressure. Strong communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders. Eligibility Criteria: Experience: Should have a minimum of 4-5 years of experience with 3-4 BPO industry years in IT service delivery. Must be a Graduate. (BE/B.Tech will be preferred). ITIL/ITSM certified Excellent communication skills Open for shifts

UI PATH Automation Developer Are you curious, motivated, and forward-thinkingAt FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the role: As a UI PATH Automation Developer in our UiPath Center of Excellence (CoE) at FIS, you will design and implement RPA solutions to automate critical financial processes, driving efficiency and compliance. Collaborating with cross-functional teams, youll analyze workflows, develop scalable automations, and maintain bots to support our fast-paced fintech environment. This role offers the opportunity to innovate and shape the future of automation in financial services. About the team: The UiPath CoE at FIS is a dynamic team of automation experts dedicated to driving operational efficiency and innovation in financial services. Comprising skilled developers, business analysts, and system architects, we leverage UiPaths cutting-edge RPA technology to streamline processes, enhance compliance , and deliver scalable solutions that empower our organization to thrive in a fast-paced fintech landscape. What you will be doing: Developing RPA Workflows : Design, build, and test robotic process automation (RPA) solutions using UiPath to automate repetitive financial processes like data reconciliation, transaction processing, or compliance checks. Process Analysis : Collaborate with business analysts to map and analyze existing processes, identifying automation opportunities to enhance efficiency and reduce errors. Maintaining and Optimizing Bots : Monitor deployed bots, troubleshoot issues, and optimize workflows to ensure reliability and performance under changing business conditions. Integrating Systems : Work on integrating UiPath automations with fintech systems (e.g., core banking platforms, payment gateways) using APIs or database connections to enable seamless data flow. Testing and Quality Assurance : Conduct unit and end-to-end testing of automation scripts to ensure accuracy, security, and compliance with fintech regulatory standards. Documentation : Create detailed technical documentation for automation processes, including design specifications, user guides, and maintenance protocols to support scalability. What you bring : 5 to 7 Years of experience in C#, VB.NET, or Python, with hands-on experience in UiPath or similar RPA platforms. Ability to analyze business processes, identify automation opportunities, and translate requirements into efficient RPA workflows. Aptitude for troubleshooting and optimizing automation scripts to ensure reliability and performance in a dynamic environment. Strong interpersonal skills to work effectively with cross-functional teams, including IT, operations, and compliance stakeholders. Commitment to producing high-quality, secure, and well-documented code that adheres to fintech standards and best practices. Initial 2-3 months should be willing to work in US Day shift Added bonus if you have: Advanced UiPath Certifications : UiPath Advanced Developer or Orchestrator certifications, demonstrating deep expertise in RPA development and deployment. Knowledge of AI/ML : Exposure to incorporating AI/ML capabilities (e.g., UiPath AI Fabric) into automation workflows for enhanced decision-making. DevOps Familiarity : Experience with CI/CD pipelines or version control systems (e.g., Git) to streamline RPA development and deployment processes. What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - FIS is your final career step A variety of career development tools, resources, and opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Sr. Exe AM IT Infra- North: CMR Group is India's largest producer of Aluminium and zinc die-casting alloys. With 13 state-of-the-art manufacturing plants across the country, CMR has become the preferred supplier for many of Indias largest automotive industry leaders. Since its inception in 2006, CMR has consistently outpaced competition by focusing on delivering superior value to its stakeholders. This value is driven by a strong commitment to technical advancements, quality enhancement, sustainability, and people-centric practices. We believe in an " Employee First " philosophy, ensuring that our people are at the core of our success. Our dedication to fostering an enriching work environment is reflected in our recognition as the 'Most Preferred Place for Women to Work' and as one of the Top 25 Mid-Sized Indias Best Workplaces in Manufacturing for 2025 by Great Place to Work. As CMR continues to chart its growth trajectory, we remain committed to innovation and excellence. We are always looking for enthusiastic and dynamic individuals to join our team and contribute to our continued success. Corporate Faridabad & Other North Locations Position: FLO IT Infra Job Band / Designation: A- Executive / Sr. Executive / Asst. Manager Reporting to: Area Head- IT Infra Qualifications: Essential: Degree/ Diploma in IT from Recognized institution Desired : MCA/ BE/B Tech./ M.Sc. Computer Sciences. Job Profile: Position Description The role is supposed to maintain and update the IT infrastructure, IT assets and related software's Position Responsibilities: Coordinates with unit IT staff for ensuring ongoing IT operations and support for office related IT hardware, software and network systems Ensures speedy resolution of all IT related (except ERP) issues Oversees aspects of IT Asset management such as - AMC/Licensing/Maintenance etc. Responsible for server management. Carry out back up (Manual and automated) for users at corporate. Provides technical specifications for IT purchase. Enable implementation of various improvement initiatives in plant for better IT infrastructure. Responsible for LAN/WAN/other networks uptime and smooth running at desired specifications with regular maintenance. Functional Competencies: 1. Server management 2. Network and communication 3. Digital electronics 4. Hardware specifications Behavioral Competencies: 1. Cost consciousness 2. Effective communication 3. Teamwork 4. Knowledge sharing and learning 5. Planning and organization 6. Execution excellence 7. Results orientation General : Age -25- 35 years. CTC 3.5 - 6.5 LPA approx. CTC Not a constraint for suitable candidate Candidate should not be frequent job changer Notice Period- Joining period Max 30 Days. We can buy notice period, if required Location: Corporate office : 7th Floor, Tower 2, L & T Business Park, 12/4 Delhi Mathura Road (Near Delhi Badarpur Border) Faridabad, Haryana, 121003. Railway Station: Faridabad (9.1 km away) Metro station: Delhi Metro Violet line -Sarai metro station(400.0 m away) Airport: Indira Gandhi International airport (33.0 km away) Tatarpur: Tatarpur, Baghola Road, Palwal, Haryana 121102 Railway Station: Palwal (10.8 km away) Metro station: Delhi Metro Violet line - Raja Nahar Singh metro station (19.7 km away) Airport: Indira Gandhi International airport (87.6 km away) Haridwar : Plot No-3/P2, Sector 10, IIE Sidcul Haridwar Uttarakhand-249403 Railway Station : Haridwar (13.3 km away) Airport: Jolly Grant Airport in Dehradun (52.6 km away) Bawal : Plot No. 65, Sector 15, Bawal, Haryana 123501 Railway Station: Rewari (14.1 km away) Airport: Indira Gandhi International Airport (81.2 km away) Bhiwadi: SP-1D, RIICO Industrial Area, Tapukara, Bhiwadi, Dist. Alwar, Rajasthan 301707 Railway Station: Khalilpur, Gurugram (27.1 km away) Airport: Indira Gandhi International Airport (61.8 km away) Manesar: Plot No. 182, Sector - 5, IMT Manesar, Gurgaon, Haryana-122050 Railway Station: Gurgaon (20.9 km away) Airport : Indira Gandhi International Airport (34.9 km away)

Overview The Grafana and Elastic Architect will maintain and optimize the observability platform, ensure cost-effective operations, define guardrails, and promote best practices. This role will oversee the platforms BAU support, manage vendors and partners, and collaborate closely with application owners to onboard applications. The Architect will also lead the deployment of AI Ops and other advanced features within Grafana and Elastic while working with other observability, ITSM, and platform architects. This position includes people management responsibilities and involves leading a team to achieve operational excellence. Responsibilities Key Responsibilities 1. Platform Ownership & Cost Optimization Maintain and enhance the Grafana and Elastic platforms to ensure high availability and performance. Implement cost control mechanisms to optimize resource utilization across Observability platforms. Establish platform guardrails, best practices, and governance models. 2. BAU Support & Vendor/Partner Management Manage day-to-day operations, troubleshooting, and platform improvements. Engage and manage third-party vendors and partners to ensure SLA adherence and platform reliability. Work closely with procurement and finance teams to manage vendor contracts and renewals. 3. Application Onboarding & Collaboration Partner with application owners and engineering teams to onboard applications onto the Observability platform. Define standardized onboarding frameworks and processes for application teams. Ensure seamless integration with existing observability solutions like AppDynamics, ServiceNow ITOM, and other monitoring tools. 4. AI Ops & Advanced Features Implementation Deploy AI Ops capabilities within Grafana and Elastic to enhance proactive monitoring and anomaly detection. Implement automation and intelligent alerting to reduce MTTR and operational overhead. Stay updated with industry trends and recommend innovative AI-driven observability enhancements. 5. Cross-Functional Collaboration Work closely with architects of AppDynamics, ServiceNow, and other Observability platforms to ensure an integrated monitoring strategy. Align with ITSM, DevOps, and Cloud teams to create a holistic observability roadmap. Lead knowledge-sharing sessions and create technical documentation for the team. 6. People & Team Management Lead and managed a team responsible for Grafana and Elastic observability operations. Provide mentorship, coaching, and career development opportunities for team members. Define team goals, monitor performance, and drive continuous improvement in Observability practices. Foster a culture of collaboration, innovation, and accountability within the team. Qualifications Technical Expertise 12+ years of experience in IT Operations, Observability, or related fields. Strong expertise in Grafana and Elastic Stack (Elasticsearch, Logstash, Kibana). Experience in implementing AI Ops, machine learning, or automation within observability platforms. Proficiency in scripting and automation (Python, Ansible, Terraform) for Observability workloads. Hands-on experience with cloud-based Observability solutions, particularly in Azure environments. Familiarity with additional monitoring tools like AppDynamics, ServiceNow ITOM, SevOne, and ThousandEyes. Leadership & Collaboration Experience in managing vendors, contracts, and external partnerships. Strong stakeholder management skills and ability to work cross-functionally. Excellent communication and presentation skills. Ability to lead and mentor junior engineers in Observability best practices.

Overview We are looking for a self-driven, software engineering mindset SRE support engineer enabling an SRE-driven orchestration of all components of the end2end ecosystem & preemptively diagnosing anomalies and remediating through automation. The SRE support engineer is integral part of the global team with its main purpose to provide a delightful customer experience for the user of the global consumer, commercial, supply chain and enablement functions in the PepsiCo digital products application portfolio of 260+ applications, enabling a full SRE Practice incident prevention / proactive resolution model. The scope of this role is focussed on the Modern architected application portfolio, B2B pepsiconnect and Direct to Customer and other S&T roadmap applications. Ensures that PepsiCo DPA applications service performance,reliability and availability expected by our customers and internal groups It requires a blend of technical expertise on SRE tools, modern applications arhictecture, IT operations experience, and analytics & influence skills. Responsibilities Reporting directly to the SRE & Modern Operations Associate Director, is responsible to enable & execute the pre-emptive diagnosis of PepsiCo applications towards service performance, reliability and availability expected by our customers and internal groups Responsible as pro-active support engineer, diagnosing any anomalies prior to any user and driving the necessary remediations across the teams involved. Develop / leverage aggregation correlation solutions that integrates events across all eco system component of the modern architecture solution and comes up with insights to continuously improve the user journey and order flow experience collaborating with software engineering teams. Drive incident response, root cause analysis (RCA), and post-mortem processes to ensure continuous improvement. Develop and maintain robust monitoring, alerting, and observability frameworks using tools like Grafana, ELK, etc. Collaborate with product and engineering teams during the design and development phases to embed reliability and operability into new services. Participate in architecture reviews and provide SRE input on scalability, fault tolerance, and deployment strategies. Define and implement SLOs/SLIs for new services before they go live, ensuring alignment with business objectives. Work closely with customer facing support teams to evolve & empower them with SRE insights Participate in on-call support and orchestrating blameless post-mortems and encourage the practice within the organization Provides inputs to the definition, collection and analysis of data relevant products systems and their interactions towards business process resiliency especially related impacting customer satisfaction, Actively engage and drive AI Ops adoption across teams Qualifications 7-11 years of work experience evolving to a SRE engineer with 3-5 years of experience in continuously improving and transforming IT operations ways of working Bachelors degree in Computer Science, Information Technology or a related field The ideal Engineer will be highly quantitative, have great judgment, able to connect dots across ecosytems, and efficiently work cross-functionally across teams to ensure SRE orchestrating solutions are meeting customer/end-user expectations The candidate will take a pragmatic approach resolving incidents, including the ability to systemically triangulate root causes and work effectively with external and internal teams to meet objectives. A firm understanding of SRE (Software Reliability Engineering) and IT Service Management (ITSM) processes with a track record for improving service offerings pro-actively resolving incidents, providing a seamless customer/end-user experience and proactively identifying and mitigating areas of risk. Proven experience as an SRE in designing the events diagnostics, performance measures and alert solutions to meet the SLA/SLO/SLIs. Hands on experience in Python, SQL, relational or non-relational DBs, AppDynamics, Grafana, Splunk, Dynatrace, or other SRE Ops toolsets. Deep hands-on technical expertise, excellent verbal and written communication skills Differentiating Competencies Driving for ResultsDemonstrates perseverance and resilience in the pursuit of goals. Confronts and works to resolve tough issues. Exhibits a can-do attitude and a willingness to take on significant challenges Decision MakingQuickly analyses complex problems to find actionable, pragmatic solutions. Sees connections in data, events, trends, etc. Consistently works against the right priorities CollaboratingCollaborates well with others to deliver results. Keeps others informed so there are no unnecessary surprises. Effectively listens to and understands what other people are saying. Communicating and InfluencingAbility to build convincing, persuasive, and logical storyboards. Strong executive presence. Able to communicate effectively and succinctly, both verbally and on paper. Motivating and Inspiring OthersDemonstrates a sense of passion, enjoyment, and pride about their work. Demonstrates a positive attitude in the workplace. Embraces and adapts well to change. Creates a work environment that makes work rewarding and enjoyable.

Role purpose: Manage Application Operations and Application Maintenance for Amdocs Ordering, SOM, ODO Applications. Collaborate with Business to interpret product operational challenges and technical issues and effectively communicate how a solution will align to their needs and requirements Lead and articulate end-to-end business processes and the key integration/ control points, work cross-functionally across different business processes Drive transformational/modernization projects. Maintains solid relations and works closely with Development teams, Architects, technology peers and vendors. Operational readiness-Provide support and cooperation in reviewing High-Level Design, testing for new changes. Drive efficiency through process improvement, automations to continually improve service and reduce costs Actively participate in WAR ROOM investigations Participate in Periodic meetings with all stakeholders on various aspects like performance, SLA/KPIs, issues/escalations etc. Build Amdocs SOM, ODO skills in IT-Operations Capacity Planning & Hardware Assessment and able to create technical roadmap for the product Essential University degree, with preference on technology (Computer science (CS), Information technology (IT), Telecommunications (ENTC). 10+ years of experience in Amdocs CES, SOM, ODO applications with multi domain complex environment. 12+ years of experience on managing Telecom Fix line products for European customers 10+ years of ITIL knowledge & experience: Incident Resolution, Incident Management, Change Management, Problem Management etc. Analyze root cause of issues, identify known errors, coordinate actions to fix the errors Proven track record of Log Analysis & Fluent in Analytical Troubleshooting skills. Exposure to logging tools like Dynatrace, Grafana, AppD. Having a good understanding of agile methodology, SRE

As a Technical Account Advisor at Google Cloud, you will leverage your technical expertise and customer service skills to provide clients with a seamless experience that fosters success on the Google Cloud platform. Your role will involve utilizing your background in cloud infrastructure, enterprise technology implementation, and customer management to offer crucial support and guidance to clients. Working alongside a team of Account Advisors, you will be responsible for managing the technical support and implementation process for a designated group of customers. This will include delivering both proactive and reactive assistance on client issues, ensuring timely updates, and assisting in tracking, escalating, and resolving technical challenges. Travel may be required based on business needs. Google Cloud plays a pivotal role in helping organizations worldwide achieve digital transformation by providing enterprise-grade solutions powered by cutting-edge technology. Trusted by customers in over 200 countries and territories, Google Cloud is committed to enabling growth and addressing critical business challenges. Your responsibilities will include supporting client onboarding, conducting in-depth searches, facilitating quarterly operational health reviews, monthly service reviews, managing escalations, providing learning recommendations, and hosting regular meetings. You will be instrumental in driving customer adoption of Google Cloud by delivering exceptional support and services, offering technical guidance, and overseeing timelines, milestones, migration targets, and business transformation goals. Additionally, you will take ownership of escalation management, maintain the overall support and services relationship through regular reviews, track key operational metrics, and address any pain points to ensure a seamless customer experience. Furthermore, you will lead quarterly service reviews to discuss best practices, review key customer growth and health metrics, and accelerate cloud adoption. Advocating for customer needs, you will work to address technical issues, maintain customer momentum, and ensure a positive experience throughout the client journey.,

As a Computer Operator at our organization based in Bhubaneswar, you will play a crucial role in operating and maintaining computer systems to ensure the smooth functioning of our IT infrastructure. Your responsibilities will include monitoring and controlling computer systems, managing data processing operations, and collaborating with IT support groups to address technical issues promptly. You will also be responsible for executing system maintenance, coordinating data backups, and ensuring data integrity and recoverability. To excel in this role, you should have a strong background in mainframe, server, and networked system operation within a data center or enterprise environment. A high school diploma or equivalent is required, and an associate's degree in Computer Science or a related field is preferred. You should possess knowledge of operating systems such as Windows, Linux, and UNIX, as well as basic understanding of networking and database systems. Excellent attention to detail, problem-solving skills, and the ability to work flexible shifts, including nights, weekends, and holidays, are essential. In addition to your technical skills, familiarity with system monitoring tools, job scheduling software, and ITIL practices would be beneficial. Possessing certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals will be advantageous. The role offers various benefits including cell phone reimbursement, provided food, health insurance, and paid sick time, among others. As a valued member of our team, you will also have access to bonuses and allowances based on performance and shift requirements. If you are a dedicated and detail-oriented Computer Operator with a passion for IT operations, we invite you to apply for this rewarding opportunity and contribute to the success of our organization.,

TITLE: Information Technology Engineer Location : Dadra & Nagar Haveli Specific Responsibilities: Responsible for managing IT infrastructure and smooth IT operations of plant. Hands on knowledge on managing networking components like core switch, L2 switch, router and data center. Troubleshooting of networking components and resolve technical issues and manage Vlan and firewall. Works on more than 300+ user environment and resolve day today issues related to network, IT systems. Working with IT policy of organization and adhere to IT standards and rules. Manage various enterprise applications and understand user requirement, capture in document & design reports and do UAT and perform go live. Give SAP L1 level support to users with help from SAP team Manage barcode system, printers, and HHT. Actively engage in on going IT projects, execute and provide solution. Manage all IT equipments and applications inside plant This role will be supported by set of external service providers for IT infra issues hence vendor and team management skill is required Qualifications BE/B Tech in IT or BSC / BCA/MCA from reputed college Good communication and analytical skills Project management capabilities and ability to work in team. Experience of 5+ years in the IT Infrastructure domain CCNA/CCNP certification will be added advantage Excellent verbal and written knowledge on English is required