979 It Operations Jobs - Page 10

This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work.The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work.The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work.The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work.The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work.The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work.The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Manager - IT Infrastructure (CCTV and GPS) Job Location : Bengaluru Reporting to Head : Transport Operations Job Description: Responsible CCTV and GPS installation as well as maintenance for school buses across PAN India. Onboard new vendors for CCTV installation and maintenance across all region and monitor the activities. Resolve CCTV and GPS related issues raised by school team to ensure smooth and safe surveillance system across all schools. Handle GPS system renewal related activities by negotiating with vendors and explore cost effective alternatives in the market. Prepare daily report of GPS device status across all schools and keep track of down-time of devices. Random audit of CCTV and GPS devices to be conducted based on the feedback from school team. Pre-Requisites/Skills Required: Candidate must be a Diploma/B.E holder in Electronics/Computer Science/Telecommunication. Candidate should have 3+ years of experience in CCTV installation in school buses and troubleshooting experience (both Software and Hardware). Candidates having good knowledge in vehicle electrical circuit design and networking concepts are highly preferred for this role. Candidate must be flexible with travelling across India to conduct regular audits and service if required. Should have good communication skills and should be a multilingual.

You are invited to join the American Airlines family as a Manager, IT Infrastructure, where you will embark on a journey filled with possibilities and growth opportunities. Your role will be crucial in ensuring the delivery of unrivaled digital products that enhance the reliability and profitability of the airline. As part of a diverse and high-performing team focused on technical excellence, you will oversee the Infrastructure Domain in Information Technology. This domain encompasses the management and maintenance of client/server hardware and software essential for the organization's computing environment. Your responsibilities will range from IT logistics, virtualization, storage, containers, integration technologies to data center management. Your primary responsibilities will include overseeing IT operations to ensure the reliable and secure functioning of systems, services, and infrastructure. You will lead a team of IT professionals, offering guidance and managing their performance. Additionally, you will be involved in developing, implementing, and managing IT projects aligned with company goals, executing system upgrades, maintenance tasks, disaster recovery plans, and managing vendor relationships. To excel in this role, you should possess a Bachelor's degree in technology, Computer Science, Information Systems, or a related technical discipline, along with at least 9 years of experience leading IT teams and supporting physical and virtual infrastructure systems. A Master's degree in a relevant field or airline industry leadership experience would be advantageous. You should demonstrate strong leadership abilities, excellent communication skills to engage with technical and non-technical stakeholders, analytical and problem-solving skills to address complex IT issues, and the capacity to align IT infrastructure with business objectives while planning for future growth. If you are ready to embrace challenges, learn new skills, and advance your career while enjoying a fulfilling personal and professional life, this role is the perfect opportunity for you to thrive. Join us on this exciting journey and be a part of a team that is committed to delivering industry-leading technology solutions and creating a world-class customer experience.,

As an Assistant IT Manager at MECPL, a Civil, Structural & Interior contracting company in Pune, you will play a crucial role in managing the day-to-day IT operations. Your responsibilities will include overseeing the IT infrastructure, providing technical support to end users, and ensuring data security and compliance. You will work towards developing and executing IT roadmaps, managing vendor relationships and IT procurement, and ensuring disaster recovery and uptime SLAs are met. Your key responsibilities will involve managing internal server infrastructure and WAN/LAN environments, driving IT automation, ERP rollout, or cloud migration, and approving policies for device usage, email, and security. Your expertise in IT operations, infrastructure management, technical support, data security, and compliance regulations will be essential in this role. Troubleshooting skills, proficiency in network administration, and system maintenance are crucial for success in this position. To excel as an Assistant IT Manager, you must possess strong communication and teamwork skills. A Bachelor's degree in Computer Science, Information Technology, or a related field is required. Certifications such as CompTIA A+, Network+, Security+ would be advantageous. Join MECPL and be part of a dynamic team that values quality construction, timely completion, and excellent after-sales service. Your contribution will help us maintain our position at the forefront of the construction industry by leveraging state-of-the-art technology while delivering superior IT services.,

As an Information Technology Executive at HopUp in Bharuch, you will play a vital role in handling a wide range of IT tasks. Your responsibilities will include assembling PCs, troubleshooting hardware issues, configuring IPs and DHCP, managing servers, setting up LAN printers, and ensuring seamless network administration. To excel in this role, you should possess strong skills in network administration and IT operations, along with a deep understanding of Information Technology. Your problem-solving abilities, knowledge of RFID technology, and effective communication skills will be crucial for success. A Bachelor's degree in Information Technology or a related field is preferred. This is a full-time, permanent position suitable for fresher candidates. You will be entitled to benefits such as paid sick time, paid time off, and Provident Fund. The work schedule includes day, evening, fixed, and rotational shifts from Monday to Friday. Applicants must be willing to work in Bharuch and Mumbai locations and should have at least 1 year of experience in IT. A 100% willingness to travel is preferred for this role. The work location is in person, and candidates must be able to reliably commute to Bharuch, Gujarat, or be open to relocation with an employer-provided package.,

At Tide, we are dedicated to building a business management platform that is tailored to save time and money for small businesses. We offer our members not only business accounts and banking services, but also a wide range of administrative solutions that are interconnected, spanning from invoicing to accounting. Since our launch in 2017, Tide has grown to serve over 1 million small businesses globally, catering to SMEs in the UK, India, and Germany. With our headquarters located in central London, and additional offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, we are a team of over 2,000 employees. Tide is committed to continuous growth, constantly exploring new products and markets, and seeking individuals who are passionate and driven to join us in our mission to empower small businesses, helping them save time and money. The Information Technology (IT) team at Tide serves as the backbone of our organization, ensuring the seamless and secure operation of our technology infrastructure. Our mission revolves around empowering employees through the provision of reliable and innovative IT solutions that enhance their efficiency in achieving their goals. We are dedicated to upholding a robust and secure IT infrastructure, proactively addressing technical challenges, and delivering exceptional support to cultivate a digitally driven and collaborative work environment. As the IT Workplace Operations Lead, your role will encompass guaranteeing a seamless, secure, and scalable IT experience for our global and hybrid workforce. This position requires a blend of hands-on technical execution and strategic leadership. You will play a pivotal role in guiding a high-performing team that offers support to our employees across various locations. Your responsibilities will include leading and managing IT operations for both in-office and remote teams, overseeing IT service management processes, mentoring and developing the IT Operations team, managing IT infrastructure and endpoint systems, ensuring seamless employee experience, collaborating with cross-functional teams, driving automation and process efficiency, owning reporting and performance tracking, and ensuring compliance with company policies and security protocols. To excel in this role, you should possess a proven track record of leading IT Operations, experience in implementing ITIL-based processes, expertise in modern IT tools, proficiency in driving automation initiatives, the ability to balance operational demands with strategic improvements, strong communication skills, and a passion for enabling productivity and scalability through strong IT foundations. Tide is an inclusive environment where diversity is celebrated, and everyone's voice is valued. We are united as One Team, working together transparently to achieve our goals. Your personal data will be handled in accordance with Tide's Recruitment Privacy Notice for recruitment purposes.,

This job post includes an AI-based interview that may take approximately 45 to 50 minutes. You will be required to be on camera for this interview. Once you start, you cannot pause or stop till you complete the interview. Please apply only when you are prepared to complete it. About Us We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. Specializing in working with the construction, mining, forestry, material handling, and agriculture industries, we aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. With over 700 employee associates, offices on four continents, and customers in over 20 countries, we are privately held, with headquarters in beautiful Cary, NC. We are seeking talented individuals to join our team and help aggressively grow our North American footprint for our on-premises and 100% cloud-based ERP solutions. Director Corporate IT As the Director Corporate IT at VitalEdge, your role is to deliver a seamless, secure, and world-class digital experience that empowers every employee to thrive, innovate, and drive value anywhere, anytime. Leading a global team of multi-level IT professionals with the potential to expand as the organization scales, travel may be needed to all locations, primary being Pune and Mumbai. Job Summary: The Director Corporate IT at VitalEdge will lead our organization's Corporate IT infrastructure, support operations, end-user services, and the implementation of Corporate IT specific security initiatives. This role requires a proactive leader with extensive experience in managing end-user support, office IT operations, vendor relationships, and policy development and governance. The ideal candidate will ensure seamless IT services, drive upgrades and innovation, and lead a high-performing team aligned with ITIL and Six Sigma standards. If selected, you will be expected to establish end-user policies and performance benchmarks for your team. The candidate will require a focus on building a high-performance team and delivering: - World Class End User Experience - Modern Workplace with Microsoft 365 - Deliver A Value-Driven Connected Business Application & Operations Support Eco-System - Robust & Scalable Core Corporate Infrastructure - Trusted Corporate Domains & Governance - Develop VitalEdge Business Continuity Plan Key Responsibilities: - Deliver User-Centric Design: Design every IT touchpoint with empathy and usability at the core. - Deliver Cloud-First, Secure-Always: Embrace modern architectures and secure-by-design practices. - Deliver Data-Driven Decisions: Leverage analytics and telemetry to continuously improve IT services. - Deliver Business Alignment: Act as a strategic partner, not just a service provider. - Demonstrate strategic thinking, cross-functional leadership, an innovative mindset, be able to develop operating models, own a budget, and be able to deliver optimal tangible value. - Lead and manage Corporate IT Infrastructure, including office network, laptops, printers, desktop systems, and the overall tech ecosystem across locations. - Own and optimize end-user IT operations, including 24/7 support channels (call, chat) for hardware, software, and configuration-related issues. - Oversee employee tech support, ensuring smooth issue resolution and high customer satisfaction. - Define, implement, and regularly upgrade IT policies, including security standards, inventory lifecycle, asset rotation, and infra upgrades. - Ensure compliance with ITIL standards and process matrices; drive process maturity using Six Sigma methodologies to reduce downtime and enhance service quality. - Manage vendor relationships for hardware, software, and managed services; enforce SLA adherence and negotiate for cost-effective solutions. - Lead the planning and execution of infrastructure upgrades and ensure alignment with business continuity and scalability goals. - Oversee IT budgeting, strategic planning, and roadmap development to support business growth and efficiency. - Provide leadership to a team of IT managers and support specialists, driving talent development, mentoring, and succession planning. - Collaborate cross-functionally with business leaders to align IT operations with company objectives and evolving tech needs. - Ensure cybersecurity compliance, risk mitigation, and regulatory adherence across all Corporate IT systems and processes. Qualifications: - 10-15 years of progressive experience in IT, with at least 5+ years in leadership roles. - Proven experience leading enterprise-wide IT operations in a mid-sized organization. - Hands-on leadership in Infrastructure & Operations, Business Applications, Data Management/BI, and IT Governance & Compliance. - Experience managing global or distributed teams is a plus. - Familiarity with hybrid cloud environments and enterprise systems. - Strong grasp of cybersecurity frameworks and modern workplace tools. - Experience with ITIL, DevOps, and Agile practices is beneficial. - Strong business acumen and ability to align IT with corporate strategy. - Excellent stakeholder management and vendor management skills. - Preferred certifications: PMP or Prince2, ITIL Foundation or higher, CISSP, CISM, AWS/Azure certifications. - Working knowledge of Six Sigma methodologies and security policy management. - Demonstrated capability in vendor management, SLA governance, and driving KPI-based performance tracking. - High ownership mindset, capable of leading 24/7 operations and handling escalations. - Excellent analytical, reporting, and strategic planning skills. - Strong stakeholder communication, collaboration, and crisis management abilities. - Bachelor's degree in computer science, Information Systems, Engineering, or related field. MBA or Masters in IT Management is a strong plus.,

Job Title: Senior Manager - Service Line Location: Hyderabad/Chennai/Bengaluru (WFO) Position Overview: The Senior Manager - Service Line will be responsible for managing the service line operations, ensuring delivery excellence, and driving growth within the business unit. The role requires a strategic leader with experience in service line management, client relationship building, operational efficiency, and team leadership. The Senior Manager will collaborate with cross-functional teams and stakeholders to ensure that service offerings meet client needs and align with the organization's overall strategic goals. Key Responsibilities: Service Line Leadership: Lead the service lines strategic initiatives, including expansion, service offerings, and operational improvements. Client Relationship Management: Build and maintain strong relationships with key clients to understand their needs and ensure the effective delivery of services. Act as the primary point of contact for escalated client issues. Operational Excellence: Oversee the day-to-day operations of the service line to ensure seamless delivery. Monitor KPIs and other performance metrics to ensure efficiency, productivity, and cost-effectiveness. Financial Management: Manage the budget for the service line, ensuring financial performance and profitability. Provide forecasts, budgets, and reports on financial metrics, and ensure services are delivered within the allocated budget. Team Leadership & Development: Lead, mentor, and develop a high-performing team within the service line. Provide direction, set performance goals, and ensure professional growth through training and development opportunities. Service Innovation & Development: Identify new trends, technologies, and opportunities to innovate and improve the service line offerings, ensuring they meet client needs and industry standards. Cross-Functional Collaboration: Work closely with other departments (e.g., sales, marketing, product, and delivery) to ensure alignment on client needs, service offerings, and business objectives. Compliance & Risk Management: Ensure that all services comply with regulatory standards, contractual agreements, and quality control processes. Actively manage risks and implement mitigation strategies. Reporting & Analysis: Provide regular updates to senior management regarding service line performance, client satisfaction, financial results, and strategic initiatives. Qualifications & Experience: Education: Bachelor's degree in Business Administration, Management, or a related field. A master's degree or relevant certifications is a plus. Experience: At least 15 years of experience in a similar role or in Operations and Delivery, with a proven track record of driving operational excellence, client satisfaction, and team leadership. Experience in US healthcare (Medical Coding) is mandatory Skills & Competencies: Strong leadership and people management skills. Excellent communication, negotiation, and interpersonal skills. In-depth understanding of service line management, operational processes, and service delivery models. Financial acumen, with experience managing budgets and financial performance. Ability to handle complex client issues and deliver customized solutions. Proven ability to think strategically and execute tactically. Strong problem-solving and analytical skills. Key Competencies: Strategic Thinking & Vision Client-Centric Approach Leadership & Team Management Financial Management & Budgeting Service Innovation & Improvement Communication & Presentation Skills Problem Solving & Critical Thinking,

Responsible for Total IT Management, Required Candidate profile B Tech (IT) / MCA with 15 + yrs Experience in Hardware, software, networking and SAP Management. Large Size Manufacturing Industry & Large size Team Management Experience Must

Lead IT infrastructure (networks, servers, VDI), cloud platforms (AWS/Azure/GCP), and security operations. Manage endpoint tools (SCCM/Intune), VDI (VMware/Citrix), and compliance. Required Candidate profile Implement DevOps practices:CI/CD pipelines, version control (SVN/Git), & IaC (Ansible/Terraform).Strong troubleshooting, automation, and leadership skills. Certificates:(CCNA, AWS, VMware)preferred.

Were hiring an IT System Admin/Support Manager with 15+ yrs exp. Must have M365 admin skills; bonus if certified in Fortinet, CISM, ITIL, CISSP. Hands-on with firewall, backups, SEO, digital tools, and full-stack IT support.

Job Description The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Staff Software Engineer, a highly motivated senior experienced individual contributor, responsible for innovative planning, designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a staff software engineer who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops, LLM, Onprem models. Model QA. The role will also be required to lead implementations on key modules and mentor junior team members, Responsibilities : Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method Lead and guide the team in AI design, code and implement new algorithms to solve complex problems Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation. Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications 5+ years of relevant work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work

About role: As a Vulnerability Manager in the Cyber Fusion and Cyber Defense Center , you will be responsible for leading the end-to-end vulnerability management lifecycle across SAP Fioneers global IT landscape. You will work closely with Security Operations, IT Operations, Risk Management, and Application Owners to identify, assess, prioritize, and remediate vulnerabilities in a timely and risk-based manner. Own and operate the end-to-end vulnerability management process : oversee scanning, validation, triage, risk classification, and remediation tracking. Coordinate with internal stakeholders to ensure vulnerabilities are addressed according to defined SLAs and risk thresholds. Maintain and enhance the vulnerability management framework , ensuring alignment with SAP Fioneers security standards and regulatory requirements. Interface with incident response teams to contextualize vulnerabilities and prioritize remediation activities based on contextual threat intelligence, business impact, and exploitability (CVSS, KEV, EPSS). Deliver actionable reports and dashboards to senior leadership, highlighting trends, KPIs, and risk posture. Support audit and regulatory requirements by maintaining documented vulnerability management controls and remediation evidence. Collaborate with product and cloud security teams to embed vulnerability detection into CI/CD pipelines and cloud-native environments. Continuously improve the vulnerability management program, aligning with evolving threat landscapes and industry standards. Qualifications: Proven experience (5+ years) in vulnerability management, security operations, or related cybersecurity roles in a cloud/hybrid environment. Strong understanding of vulnerability management concepts and deep knowledge of vulnerability scanning tools. Solid understanding of cloud environments, especially Microsoft Azure. Hands-on experience with Microsoft Defender Vulnerability Management across both server and endpoint fleets. Hands-on experience with data analysis and reporting tools such as PowerBI or similar. Familiarity with Kubernetes security best practices and container scanning. Familiarity with ITIL-based processes and integration with ITSM platforms (e.g., ServiceNow). Excellent communication skills and ability to influence cross-functional teams. Preferred Qualifications: Certifications such as CISSP, OSCP, GIAC or AZ-500/SC-100 Experience working in a regulated industry (e.g., financial services, healthcare). Familiarity with SAP environments and enterprise applications. Experience with SAP BTP represents an advantage. You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation. At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit. We offer a comprehensive benefits package that includes occupational pension provisions, support for health and wellbeing, various mobility options like bike leasing and transportation allowances, as well as additional perks such as celebration rewards, meal programs, jubilee recognition, and relocation reimbursement.

Join us as a DevOps Engineer This is an opportunity for a driven individual to take on an exciting new career challenge You ll be able to build and maintain a wide network of stakeholders of varying degrees of seniority It s a chance to have a tangible effect on our function, put your existing skills to the test and advance your career Were offering this role at associate level What youll do Youll be working with platform and feature teams to develop, build and configure DevOps tools, technologies, techniques, patterns, and processes, and create trusted pipelines of work from development through to production environments utilising high degrees of automation. You ll also: Contribute to building the DevOps engineering capability, culture and mind-sets within the organisation Coach and mentor feature and platform teams to higher levels of DevOps capability, to drive continuous improvements and enhancing the end customer experience Support the set up of DevOps methodologies and tools within platform and feature teams and demonstrate technical implementation Support the development and establishment of appropriate DevOps The skills youll need Youll need knowledge of the core principles and benefits of DevOps, and knowledge and experience of software engineering and or IT Operations. You ll also need: Experience in SAM9, Unix, Shell Scripting, Batch Monitoring preferably Autosys Minimum of 5 recent working years experience in Unix and Autosys Should be comfortable in developing and monitoring Autosys batches/jobs. Should have prior experience on SAM9 application installations and operation Understanding of Kubernetes concepts, architecture, and best practices. Experience with using Helm charts for Kubernetes deployments, Docker and container registries (like ECR). Knowledge of setting up, configuring, and managing EKS clusters. Familiarity with AWS services (EC2, S3, LB etc.) and their integration with EKS. Proficiency in using GitLab CI/CD pipelines for automation. Understanding of CI/CD principles and practices Hours 45 Job Posting Closing Date: 28/07/2025

Riverbed. Empower the Experience Riverbed, the leader in AI observability, helps organizations optimize their user\u2019s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed\u2019s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally \u2013 including 95% of the FORTUNE 100 \u2013 we are empowering next-generation digital experiences. Position Riverbed is looking for a Support Operations Analyst, a role/function critical to ensuring we scale efficiently, deliver exceptional customer experiences, and meet our global performance goals. This role will collaborate with our Core IT Operations and give the support leadership team real time analytics; responsible for complete support team analysis, capacity planning, scheduling, and real-time SLA adherence.You will own the strategic support analysis rhythms that keep our support business on track \u2014 including reports/dashboards, headcount alignment, and cross-functional transformation initiatives. What you will do Build and maintain dashboards and data infrastructure to drive insights and decision-making. Analyze: Global Support Business Operations, including Core Ops, Data & BI, and Workforce Management. Own: operating rhythms including KPI analysis/reviews. Ensure operational excellence through performance tracking, customer experience improvements, and efficiency initiatives. Work with IT and ensure Support Systems, Tools, Reports and Dashboards are current. Own and operate our call center tool/app. Lead strategic initiatives that enhance customer experience, improve productivity, reduce cost, and drive business transformation What makes you an ideal candidate 4+ years of experience in business operations, strategy, and analytics within post-Sales organizations \u2014 including Support, Customer Experience, or Success. 5+ years of experience in business operations, analytics. Experience with data and analytics to generate actionable insights and support strategic decision-making. Deep understanding of workforce planning, including forecasting and capacity modeling. Strong communication skills and drive cross-functional alignment. Familiarity with Support tech stacks such as CRM, ticketing, Salesforce and platforms. Hands-on experience with BI tools like PowerBI and

Operations Associate Bengaluru, Karnataka | Posted 19 hours ago APPLY NOW Job description We re looking for a high-energy, detail-obsessed Operations Associate to partner directly with our business / operation head. If you love solving problems, organizing chaos, and making things run like clockwork this role is for you. You ll be the go-to person for keeping our business units on track, our tools clean, and our reporting tight. [ ] We re looking for a high-energy, detail-obsessed Operations Associate to partner directly with our business / operation head. If you love solving problems, organizing chaos, and making things run like clockwork this role is for you. You ll be the go-to person for keeping our business units on track, our tools clean, and our reporting tight. From managing timesheets and resource allocation to building dashboards and tracking efficiency, you ll wear multiple hats and wear them well. This is not a backseat role . You ll be a core part of the leadership rhythm, owning the systems and processes that power our teams. We re looking for someone passionate, proactive, and willing to grow into a key operations leader. What You ll Own Timesheet and attendance tracking across teams Regular utilization and efficiency reporting Resource planning & allocation based on capacity and client needs ClickUp admin duties project creation, workflow management, automation Looker dashboards building, cleaning, and maintaining reports that matter IT operations laptop allocation, inventory tracking, onboarding readiness Daily coordination with BU leads to track project status and allocation Process optimization bring order, structure, and clarity to chaos CBO support own ops tasks that free up strategic time for the leadership What You Bring 3+ years of experience in business operations, project management, or admin Strong command over ClickUp, Google Sheets, and Looker (or similar BI tools) Excellent communication and coordination skills Proactive mindset you don t wait to be told what to do A love for structure, documentation, and systems Willingness to roll up your sleeves, problem-solve, and make things better Bonus: experience in a creative/marketing/agency setup Why Join Us? Work closely with leadership and learn how a fast-moving business is run Build systems that directly impact efficiency, profitability, and growth Be part of a smart, driven, and collaborative team that values ownership and action Opportunity to grow into a strategic operations lead Share this position:

This role will support and report to Technology Compliance SOC Team Lead and work closely with Lines of Business responsible for client needs relating to compliance reporting requirements. Accountable for supporting delivery of all SOC, ISAE and AAF audits leveraging technology scoped controls. Support key technology compliance impacting projects to ensure change to controls is designed and operated effectively during and post project implementation. Attend and contribute to key governance forums Produce timely metrics to support governance reporting requirements. Engagement with Auditors for for client needs relating to compliance reporting requirements. Accountable for supporting delivery of all SOC, ISAE and AAF audits leveraging technology scoped controls. Support key technology compliance impacting projects to ensure change to controls is designed and operated effectively during and post project implementation. Attend and contribute to key governance forums Produce timely metrics to support governance reporting requirements. Engagement with Auditors for the purpose of planning and co-ordination and execution of audits including evidence requests and walkthroughs Engagement with third party vendors who operate controls within the WTW environment leveraged for in scope audits. Skills: Experience in working with a dynamic multi location team. Ability to multitask and manage communications with multiple stakeholders concurrently. Understand, maintain, and manage complex and ever-changing IT control environments covering access, change, IT operations, cybersecurity and governance. Qualifications: Educated to degree level or equivalent Experience of working within a Global Financial organisation Minimum 2 years experience with IT and technology controls/audit related engagements Behaviors: Resourcefulness and organizational agility Problem Solving Delivery focused Strong communications and stakeholder management Qualifications to be accomplished by recruiter

Join our Team With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Back-End Development: Develop server-side logic using Java and SpringBoot, ensuring high performance and reliability. Implement microservices architecture and containerization using Kubernetes and Helm. Utilize Azure and AWS services to enhance the functionality and scalability of applications. Work with SQL and NoSQL databases for data storage and retrieval. Cloud Architecture: Leverage Azure and cloud architecture principles to deploy, manage, and optimize cloud resources, services, and applications. You will bring Java: Proficiency in Java for both front-end and back-end development SpringBoot: Strong knowledge and experience in SpringBoot for back-end development. Kubernetes: Expertise in Kubernetes for container orchestration. Containers: Experience with containerization technologies. Microservices: Proficiency in microservices architecture. Helm: Knowledge of Helm for managing Kubernetes applications. Azure/AWS Services: Familiarity with cloud services offered by Azure and AWS. SQL/NoSQL DBs: Working knowledge of both SQL and NoSQL databases. Requirements: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in Backend development with proficiency in a wide range of technical skills. Strong knowledge of Azure services and cloud architecture. Proficiency Java, and SpringBoot. Experience with Docker containers, Kubernetes, Helm, and microservices. Knowledge of Azure/AWS services and working with SQL/NoSQL databases. Location - Bangalore / Noida / Gurgaon / Chennai / Kolkata / Pune Experience - 4 - 10 years What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Primary Recruiter: Vaibhav Raghuvanshi

Job Description Responsibilities Design, write, and deliver software to improve the availability, latency, and efficiency of Freshworks Products & Platforms. Develop scalable, cloud-native architectures that support business growth. Design and implement self-healing and auto-scaling mechanisms. Manage availability, latency and performance of mission critical services and build automation to prevent problem recurrence. Independently determine and develop architectural approaches and Infrastructure solutions. Define strategy, vision, and roadmap adhering to well architected principles of performance, availability, scalability, performance and resilience Experience with AI-driven system optimization or predictive analytics for IT operations. Drive blameless postmortems for large scale incidents. Define and drive automation and orchestration strategies. Strategize cost optimization across Freshworks Cloud environment. Qualifications Experience: 10-15 years Advanced understanding of programming concepts (data structures, algorithms, object-oriented programming). Experience with relevant

Head of IT Application Management and Support Job Details | Teva Pharmaceuticals Find a Career With Purpose at Teva Search by Postal Code Area of Interest Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Head of IT Application Management and Support Jul 15, 2025 Bangalore, India, 560064 Who we are The opportunity Accountable and responsible for the management and support of all global IT applications. Responsible for ensuring end-to-end business continuity support for Teva s global systems worldwide. Ensures a strong customer focus and high-quality service delivery to all business units. Primary responsibility includes managing operations and changes across all global and regional applications at Teva, supporting approximately 36,000 users. To ensure all production systems and services are available to the global user base and operate within agreed and formalized service levels. All other ERP and non-ERP environments required by the deployment and change activities are available to the appropriate user base and operate within agreed and formalised service levels. Transition projects from delivery to support teams. Manage the relationships with third party organizations and drive their performance so they meet Teva requirements. This will include managing supplier resources and contracts. In addition, manage and provide Information Lifecycle Management Services. How you ll spend your day The Head of Application Management and Support is a member of the IT Operations and Architecture leadership team. Leads a team with approximately 10 direct reports and around 70 Teva employees reporting indirectly. Additionally, oversees about 350 external employees through outsourced contracts. Holds budget accountability of approximately USD 20 million. Establish and govern an enterprise technology vision consistent with integration, synergy and business strategic objectives. Accountable for managing, planning, and executing the application management strategy. Responsible for the full lifecycle management of approximately 250 global applications. Accountable for IT applications and the underlying platforms including databases and SAP Basis services. GRC services are also part of the role. Responsible for development and implementation of small and large enhancements for applications. Partnership with IT Security, to assess infrastructure threats and vulnerabilities by implementing safeguard recommendations to harden and mitigate risks. Evaluate new technologies and recommend improvements to existing computer systems and applications. Ensure adherence and compliance with standardized methods, tools, procedures and policies established by the global and corporate teams. Improve the cost-efficiency of IT operations without compromising on quality. Your experience and qualifications Over 20 years of experience in the pharmaceutical or related industries. Proven global experience in leading large-scale IT organizations. Demonstrated and sustained success in delivering complex IT services to a diverse client base. Proven experience in project planning, methodology, budget and AOP. Ability to lead large-scale organizations (approximately 500 employees), including senior leadership teams. Understanding of pharmaceutical operations, business processes, and related solutions. Experience managing global business applications teams. Skills and Capabilities Strong leadership capabilities Project management expertise Ability to thrive in a dynamic and evolving environment Strong stakeholder management orientation Effective planning and execution skills Structured and organized approach Travel Requirements This position requires international travel as needed. Excellent and fluent in English reading, writing, and speaking. VP IT Operations Already Working @TEVA? Teva s Equal Employment Opportunity Commitment