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2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You deserve to do what you love, and love what you do, a career that works as hard for you as you do. At Fiserv, we are more than 40,000 FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation, and excellence in everything we do. You have choices if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Calling all innovators find your future at Fiserv. Responsibilities Requisition ID R-10357280 Date posted 07/30/2025 End Date 08/01/2025 City Pune State/Region Maharashtra Country India Location Type Onsite Job Title Systems Support - Sr Associate What does a successful Systems Support - Sr Associate do at Fiserv Build and maintain relationships with infrastructure monitoring teams, level 2 application and infrastructure support teams, incident management teams. What will you do: - Access appropriate Knowledge documents for instructions on managing alerts. Providing fast and accurate corrective actions per Knowledge instructions. - Engage with external clients where necessary to provide corrective actions. Manage tickets generated by alerts by providing accurate and pertinent information on actions taken and errors noted. Resolve and close tickets within OLAs. - Reassignment of tickets where required in a timely manner. Escalations to Level 2 support teams in a timely manner. Escalations to Incident Management where required in a timely manner. Monitor communications channels with Network Operations and Technical Operations monitoring teams in order to correlate infrastructure related alerts with application events. Participate in process improvement reviews, identifying, and recommending areas where existing practices and procedures require change and development. What will you need to know: - Basic knowledge of IT infrastructure, database, and applications stack. - Basic knowledge of IT networks and protocols. - Working experience with ITSM tools (Service Now preferred). What would be great to have: - Ability to self-manage own workload. - Sound time management skills. Demonstrated ability to understand and work with policies, processes, and procedures. Thank you for considering employment with Fiserv. Please: - Apply using your legal name. - Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cybercriminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
punjab
On-site
The Citrix Solution Architect position based in Sydney requires a candidate with proven experience in leading infrastructure and network engineering design and implementation. The role entails the need to put effort into planning, tracking, and controlling activities for complex infrastructure projects. The ideal candidate should have demonstrated experience with Citrix XenApp, including designing, installing, configuring, and managing it effectively. Additionally, a detailed knowledge of IT networks and hardware components is essential for this role. The successful candidate must possess strong experience in technically leading complex projects across the entire IT lifecycle. Familiarity with ITIL in an enterprise environment and experience working in a matrix organization are also crucial requirements. Awareness of project management methodologies such as PMP/Prince2 is preferred, along with knowledge and experience in developing a Service-Oriented Architecture. Excellent communication skills are a must for effective collaboration within the team and with stakeholders. Candidates applying for this position are required to provide a self-rating matrix indicating their level of expertise on a scale of 1-10 for skills such as infrastructure and network engineering design, Citrix XenApp, and IT networks and hardware components. The ability to provide details of relevant projects or implementations is necessary for consideration. If you have any questions regarding the job description or the requirements mentioned, please feel free to reach out.,
Posted 2 days ago
18.0 - 22.0 years
0 Lacs
karnataka
On-site
You are looking to hire an IT Infra and Cybersecurity Lead for a leading Real Estate Developer in Bangalore. As the chosen candidate, you will be entrusted with the crucial task of establishing and maintaining the enterprise vision, strategy, and program to ensure that information assets and technologies are adequately protected. Your role will involve working closely with executive management to define acceptable risk levels for the organization, and you will be spearheading efforts to safeguard the company's information systems and data. Your responsibilities will include overseeing both IT Infrastructure and Cybersecurity domains. Regarding IT Infrastructure, you will lead the planning, deployment, and management of various components such as servers, networks, storage, and cloud services. It will be your responsibility to ensure high availability, performance, and scalability of infrastructure systems, manage vendor relationships and service level agreements, oversee disaster recovery and business continuity planning, monitor system performance, and implement necessary improvements. In the realm of Cybersecurity, you will be expected to develop and enforce cybersecurity policies, standards, and procedures, conduct risk assessments and vulnerability scans, implement mitigation strategies, manage security tools like firewalls, antivirus, SIEM, and endpoint protection, lead incident response and forensic investigations, and ensure compliance with relevant regulations such as GDPR and ISO 27001. In addition to the technical aspects of the role, you will be required to exhibit strong leadership and collaboration skills. This will involve leading and mentoring a team of IT and security professionals, collaborating with cross-functional teams to align IT and security strategies with business goals, and providing regular reports and updates to senior management on infrastructure and security posture. To qualify for this position, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field, with a Master's degree being preferred. Possession of a professional security management certification such as CISSP, CISM, or CISA is essential. You should have a minimum of 18+ years of experience in a combination of risk management, information security, and IT Infrastructure. Familiarity with common information security management frameworks like ISO/IEC 27001 is necessary. Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to convey security and risk-related concepts to both technical and non-technical audiences are vital. A proven track record in developing information security policies and procedures, executing successful programs in a dynamic environment, strong project management skills, and experience in contract and vendor negotiations and management are also required. Preferred skills for this role include knowledge and experience in developing and documenting security architecture and plans, strong analytical skills to analyze security requirements and apply appropriate security controls, experience in managing a security operations center (SOC), and familiarity with IT Networks and IT Infrastructure management. If you meet these qualifications and possess the necessary skills and experience, we invite you to apply for this challenging and rewarding position as the IT Infra and Cybersecurity Lead for a leading Real Estate Developer in Bangalore.,
Posted 2 days ago
5.0 - 8.0 years
6 - 8 Lacs
Chennai
Work from Office
Roles and Responsibilities Manage day-to-day operations of IT infrastructure, including HVAC, access control, power systems, and MEP services. Oversee project planning and execution for new projects or renovations within the data center. Desired Candidate Profile 3-6 years of experience in IT Infrastructure Management (Data Center Operations). Strong understanding of AutoCAD software; proficiency in MS Office applications.
Posted 1 month ago
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