Job
Description
Job Description: Title: IT Manager - Software, CRM, and BMS Experience: 10 to 12 Years Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree is a plus. Key Responsibilities: Software Management: 1. Evaluate, select, and implement software solutions that align with the organization's requirements and objectives. (Keka, ZOHO, XTen-AV, Tally) 2. Oversee the maintenance, upgrades, and troubleshooting of existing software applications to ensure smooth operations. 3. Provide training and support to the admins, managers and users. Develop training manuals for the same. 4. Domain Management, Website Server Management, Email Management, Server Management, WiFi, Routers, etc. CRM Management: 5. Lead the implementation, configuration, and customization of the Customer Relationship Management (CRM) system. 6. Work with sales, marketing, and customer support teams to optimize the CRM system's functionality and integration. 7. Provide training and support to users to enhance CRM adoption and efficiency. Building Management Systems (BMS): 8. Evaluate, select, and develop app for BMS, which includes managing the building’s automated systems, such as HVAC, Lighting and Security. 9. Troubleshoot BMS issues and coordinate with vendors for repairs and upgrades. Team Management: 10. Coordinate and Supervise IT team responsible for all IT Responsibilities including hardware, software, CRM, and BMS management. Budgeting and Resource Planning: 11. Collaborate with senior management to develop and manage the IT budget related to IT Department. 12. Identify resource requirements, allocate resources effectively, and optimize cost-efficiency. Project Management: 13. Develop and execute project plans for software implementations, upgrades, and system integrations. 14. Monitor project progress, milestones, and deadlines to ensure timely delivery. 15. Identify and mitigate potential project risks and issues. Security and Compliance: 16. Ensure data security and compliance with relevant regulations, including data privacy and industry standards. (One Drive, Domain, Emails, Website, etc) 17. Implement security protocols and disaster recovery plans for software systems and data. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Morning shift Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 10 years (Required) Expected Start Date: 15/06/2025
