251 It Management Jobs - Page 9

Job Area: Finance & Accounting Group, Finance & Accounting Group > IT Internal Audit Qualcomm Overview: Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in. General Summary: Unique opportunity to join Qualcomms Corporate Internal Audit & Advisory Services department within the SOX Program Management Office (PMO) organization to support the IT SOX 404 and 302 Compliance efforts. The departments activities and services focus on assisting the Audit Committee of the Qualcomm Board of Directors and Management in the evaluation and improvement of processes that identify and manage risks related to achieving Qualcomms business objectives. Key responsibilities include: Lead the IT SOX 404 risk assessment and scoping exercise, execute the process and control walkthroughs, assess the design of controls, develop and enhance comprehensive test plans, and perform independent testing Perform deficiency root cause analyses and assist management with the development of remediation plans Offer effective supervision to, and review the work of other auditors, including the companys co-sourcing audit partners Collaborate with Qualcomm management to identify financial risks, assess business impacts, and present potential solutions (leading practices) As a key member of the SOX PMO, the successful candidate will be a primary interface between IT management and the external auditors to provide guidance, support, training, and project management Collaborate with the external auditors in the planning and execution of SOX 404 requirements and ensure all deadlines are met with high quality deliverables Participate and assists in ad-hoc projects such as system implementations when needed Three to seven years of recent relevant professional experience in IT SOX compliance for a fast-paced global company or a public accounting firm ("Big 4" or mid-tier). Prior SOX PMO experience preferred. Independent and adaptable team player with strong project management skills to comfortably lead and conduct multiple significant projects and tasks with quality, accuracy, and attention to detail. Strong critical thinking with sound judgment and decision-making skills. Self-motivated, positive, and professional attitude. Exceptional prioritization, organization, and time-management skills to consistently meet deadlines with quality deliverables in a fast-paced environment. Strong interpersonal skills (including oral and written communications) with the ability to lead all related interactions with various levels of the organization including middle and senior management. Excellent understanding of internal controls, frameworks (COSO, COBIT), fundamental audit methodology, SOX 302 and 404 requirements. Strong ability to understand IT and business process risks and related controls Experienced with leading practices for business processes, financial accounting, and reporting risks to ensure compliance with GAAP and external reporting requirements Delivers high-quality work products (form and substance) including the ability to prepare written documents (e.g., work papers, PowerPoint presentations, audit reports, etc.) that clearly lay out key messages Professional Certifications (e.g., CPA, CISA, CIA preferred) ERP experience with Oracle EBS a plus Semiconductor business experience or familiarity Fluent English; multi-lingual capability is a plus Strong communication (oral and written) and presentation skills Fast learner with strong, organization, analytical, critical thinking, and problem-solving skills Ability to work in flexible and non-hierarchical team environment Willingness to get things done and take responsibility Ability to recognize and apply a sense of urgency, when necessary Positive attitude, professional maturity, good work ethic Ability to work independently, handle multiple projects simultaneously, and multi-task to meet deadlines with high-quality deliverables Bachelor's degree in Accounting, Business Administration, Management Information Systems, or related field. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail myhr.support@qualcomm.com or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Summary:As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service.Key Responsibilities:- Manage and motivate the telesales team to reach sales goals.- Plan and implement sales strategies.- Train new and existing team members on products and sales techniques.- Monitor calls and provide feedback for improvement.- Track sales performance and prepare reports.- Handle customer questions or complaints when needed.- Work closely with other departments like marketing and customer service.- Keep up to date with product knowledge and market trends.Skills & Requirements:- Strong leadership and team management skills.- Excellent communication and sales skills.- Ability to motivate and coach a team.- Experience in telesales or a similar role.- Good understanding of sales targets and KPIs.- Basic computer skills for managing reports and call systems.- Degree in Business, Marketing, or related field (preferred).

3-4 years of experience across the below mentioned profiles - Consulting Experience and Program Management - Assess the experience in delivering projects on time and planning projects. - Communication with internal and external senior leaders, and external vendors. - Strategic planningDevelop and implement program strategies in alignment with the program objectives - Budget oversightDeveloped and managed program budgets - Generated reports for donors/funders or received reports from donors/funders. - Generate regular reports and presentations to deliver routine updates. - Evaluation - Established key performance indicators (KPIs) to measure program success based on discussions with the client. - Has developed strategies to design programs/projects and implemented them. - Developed and managed program/project budgets. Monitoring & Evaluation Data analysis- MS Excel (Advance - pivot tables, VLOOKUP, etc.)- PreferredMaster's in management and public policy and Rural Development. - Fellowships - SBI Foundation, CMGGA, YIF, Gandhi Fellowship etc. ApplySaveSaveProInsights

~ Server Management ~ IT Operations and Support ~ Security and Risk Management ~ Vendor and Stakeholder Management ~ Experience with networking concepts, protocols and technology ~ Understanding of IT service management frameworks

Job TitleIT Head - Fintech Industry. DepartmentInformation Technology. LocationAndheri East. Reports toCOO. Job TypeFull-Time. Job Overview: The IT Head in a fintech company is responsible for overseeing the entire information technology infrastructure, including the development, implementation, and maintenance of IT systems, networks, and software solutions. The role involves leading the IT team, managing technology projects, ensuring data security, and ensuring the smooth functioning of all technology operations. As the company scales, the IT Head will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations in the fintech sector. Key Responsibilities: IT Strategy and Leadership:- Develop and execute the company's IT strategy to align with the organization's overall business goals and objectives, ensuring the integration of new technologies and systems.- Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations.- Stay up-to-date with industry trends and emerging technologies, providing guidance and recommending innovations to improve efficiency and security.- Oversee the design, implementation, and maintenance of IT systems that support fintech products, customer experience, and business operations. IT Infrastructure Management:- Oversee the management and optimization of the company's IT infrastructure, including servers, networks, databases, and cloud services.- Ensure the scalability and reliability of IT systems to support the company's growth and increasing demand for digital services.- Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing. Cybersecurity and Data Protection:- Lead efforts to ensure the company's IT infrastructure is secure, implementing robust cybersecurity measures to protect sensitive customer data, financial transactions, and intellectual property.- Develop and enforce data protection policies and procedures to ensure compliance with data privacy regulations (e., GDPR, CCPA, RBI, etc.- Conduct regular security audits and vulnerability assessments, working with the security team to address potential risks proactively. Software Development and Integration:- Oversee the development and deployment of software applications and tools that support fintech operations, including payment gateways, loan management systems, and customer engagement platforms.- Collaborate with product teams to identify technological needs, integrate new features, and optimize existing products for improved performance and user experience.- Ensure the seamless integration of third-party platforms, APIs, and fintech partners into the company's core systems. IT Operations and Support:- Ensure the efficient day-to-day operation of IT services, including helpdesk support, system maintenance, and troubleshooting.- Establish service level agreements (SLAs) for IT services, ensuring that internal teams and customers receive timely support and issue resolution.- Manage incident response, ensuring quick resolution of system failures, security breaches, or service interruptions. Budgeting and Cost Control:- Manage the IT department's budget, ensuring cost-effective spending on technology, software, hardware, and IT services.- Analyze and recommend investments in new technologies and infrastructure that can improve business performance while optimizing costs.- Ensure the efficient use of IT resources and the appropriate allocation of budget to support business priorities. Compliance and Regulatory Requirements:- Ensure IT practices comply with relevant industry regulations and standards, such as financial services regulations, data privacy laws, and cybersecurity guidelines.- Work with legal and compliance teams to ensure that all systems and data handling procedures meet industry-specific regulatory requirements (e., PCI DSS, ISO 27001).- Provide input and guidance on IT-related regulatory audits and assessments, ensuring the organization is always in compliance. Innovation and Digital Transformation:- Drive innovation by identifying opportunities for digital transformation within the organization, using technology to streamline operations and enhance the customer experience.- Collaborate with other departments (marketing, customer service, product development) to introduce new fintech products and services powered by cutting-edge technology.- Oversee the implementation of AI, machine learning, and other advanced technologies to enhance business performance, operational efficiency, and customer satisfaction. Vendor and Stakeholder Management:- Manage relationships with external technology vendors, service providers, and consultants to ensure the company gets the best value for its investments.- Negotiate contracts, terms of service, and service level agreements (SLAs) with vendors and technology partners.- Ensure strong communication with business stakeholders, understanding their IT needs and delivering technology solutions that align with company objectives. Qualifications and Skills: EducationBachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree or relevant certifications like ITIL, PMP, or CISSP are a plus). Experience:- 8-12 years of experience in IT management, with at least 4 years in a leadership role, preferably within the fintech, banking, or technology industry.- Strong understanding of IT infrastructure, cloud computing, database management, and cybersecurity best practices.- Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth-driven environments.- Knowledge of fintech products and services, including digital payments, blockchain, and online lending platforms. Skills: - Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software.- Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks.- Experience with software development and integration, particularly for fintech platforms.- Strong project management and budgeting skills, with a track record of delivering IT projects on time and within budget.- Excellent communication and leadership skills, with the ability to manage cross-functional teams and communicate complex technical concepts to non-technical stakeholders.- Ability to manage multiple priorities in a fast-paced, high-pressure environment.ApplySaveSaveProInsights

Job TitleIT Head - Fintech Industry DepartmentInformation Technology LocationAndheri East Reports toCOO Job TypeFull-Time Job Overview: The IT Head in a fintech company is responsible for overseeing the entire information technology infrastructure, including the development, implementation, and maintenance of IT systems, networks, and software solutions. The role involves leading the IT team, managing technology projects, ensuring data security, and ensuring the smooth functioning of all technology operations. As the company scales, the IT Head will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations in the fintech sector. Key Responsibilities: 1. IT Strategy and Leadership - Develop and execute the company's IT strategy to align with the organization's overall business goals and objectives, ensuring the integration of new technologies and systems. - Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations. - Stay up-to-date with industry trends and emerging technologies, providing guidance and recommending innovations to improve efficiency and security. - Oversee the design, implementation, and maintenance of IT systems that support fintech products, customer experience, and business operations. 2. IT Infrastructure Management - Oversee the management and optimization of the company's IT infrastructure, including servers, networks, databases, and cloud services. - Ensure the scalability and reliability of IT systems to support the company's growth and increasing demand for digital services. - Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing. 3. Cybersecurity and Data Protection - Lead efforts to ensure the company's IT infrastructure is secure, implementing robust cybersecurity measures to protect sensitive customer data, financial transactions, and intellectual property. - Develop and enforce data protection policies and procedures to ensure compliance with data privacy regulations (e.g., GDPR, CCPA, RBI, etc.). - Conduct regular security audits and vulnerability assessments, working with the security team to address potential risks proactively. 4. Software Development and Integration - Oversee the development and deployment of software applications and tools that support fintech operations, including payment gateways, loan management systems, and customer engagement platforms. - Collaborate with product teams to identify technological needs, integrate new features, and optimize existing products for improved performance and user experience. - Ensure the seamless integration of third-party platforms, APIs, and fintech partners into the company's core systems. 5. IT Operations and Support - Ensure the efficient day-to-day operation of IT services, including helpdesk support, system maintenance, and troubleshooting. - Establish service level agreements (SLAs) for IT services, ensuring that internal teams and customers receive timely support and issue resolution. - Manage incident response, ensuring quick resolution of system failures, security breaches, or service interruptions. 6. Budgeting and Cost Control - Manage the IT department's budget, ensuring cost-effective spending on technology, software, hardware, and IT services. - Analyze and recommend investments in new technologies and infrastructure that can improve business performance while optimizing costs. - Ensure the efficient use of IT resources and the appropriate allocation of budget to support business priorities. 7. Compliance and Regulatory Requirements - Ensure IT practices comply with relevant industry regulations and standards, such as financial services regulations, data privacy laws, and cybersecurity guidelines. - Work with legal and compliance teams to ensure that all systems and data handling procedures meet industry-specific regulatory requirements (e.g., PCI DSS, ISO 27001). - Provide input and guidance on IT-related regulatory audits and assessments, ensuring the organization is always in compliance. 8. Innovation and Digital Transformation - Drive innovation by identifying opportunities for digital transformation within the organization, using technology to streamline operations and enhance the customer experience. - Collaborate with other departments (marketing, customer service, product development) to introduce new fintech products and services powered by cutting-edge technology. - Oversee the implementation of AI, machine learning, and other advanced technologies to enhance business performance, operational efficiency, and customer satisfaction. 9. Vendor and Stakeholder Management - Manage relationships with external technology vendors, service providers, and consultants to ensure the company gets the best value for its investments. - Negotiate contracts, terms of service, and service level agreements (SLAs) with vendors and technology partners. - Ensure strong communication with business stakeholders, understanding their IT needs and delivering technology solutions that align with company objectives. Qualifications and Skills: Education:- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree or relevant certifications like ITIL, PMP, or CISSP are a plus).Experience:- 8-12 years of experience in IT management, with at least 4 years in a leadership role, preferably within the fintech, banking, or technology industry.- Strong understanding of IT infrastructure, cloud computing, database management, and cybersecurity best practices.- Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth-driven environments.- Knowledge of fintech products and services, including digital payments, blockchain, and online lending platforms. Skills: - Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software.- Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks.- Experience with software development and integration, particularly for fintech platforms.- Strong project management and budgeting skills, with a track record of delivering IT projects on time and within budget.- Excellent communication and leadership skills, with the ability to manage cross-functional teams and communicate complex technical concepts to non-technical stakeholders.- Ability to manage multiple priorities in a fast-paced, high-pressure environment.ABOUT THE COMPANYFatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual credit cards. The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a 'scan now, pay later' facility and easy repayment options. We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place. It was founded by a team of four IIT- B, Erasmus University alum and with 70+ years of combined experience in Tech and Finance. If selected for an interview, you will hear directly from someone from the HR department, usually within a week of the closing date ApplySaveSaveProInsights

Position Title: Information Technology (IT) Officer Location: TIG (SRC) Group of Universities, West Bengal & Tripura Reporting To: Registrar / Vice Chancellor / Pro-VC Employment Type: Full-Time Role Objective: To manage, maintain, and develop the university's IT infrastructure and systems to support academic, administrative, and research activities. The IT Officer will ensure secure, efficient, and uninterrupted digital operations across the university campus. Key Responsibilities: 1. IT Infrastructure Management Manage installation, configuration, and maintenance of all IT systems, including servers, networks, desktops, Wi-Fi, telephony, and surveillance systems. Ensure high uptime of campus-wide network and internet connectivity. Maintain and upgrade data centers, backup systems, and hardware infrastructure. 2. Software & Systems Administration Oversee implementation and maintenance of ERP, LMS, Examination Software, Library Management System, and HRMS. Coordinate with software vendors for customization, troubleshooting, and training. Ensure smooth functioning of the university website and student portals. 3. Data Security & Compliance Implement best practices in cybersecurity, including firewall configurations, anti-virus protection, and data backup. Ensure compliance with UGC, AICTE, and other statutory digital norms and audit requirements. Maintain secure data storage and ensure regular backups and disaster recovery plans. 4. Technical Support & User Services Lead the IT helpdesk function to support faculty, students, and staff with hardware/software issues. Train end users in the use of institutional digital platforms and IT policies. Monitor IT inventory, AMC status, and service requests. 5. Digital Campus & Smart Classrooms Ensure continuous support and upgrades for smart classrooms, video conferencing, and digital learning infrastructure. Support online examination and evaluation systems. Oversee biometric systems, CCTV, access control, and digital signage installations. 6. Innovation & IT Strategy Evaluate and recommend emerging technologies that enhance digital education and administrative efficiency. Develop an annual IT budget and procurement plan. Drive digitization and automation of manual processes across departments. Qualifications & Experience: Education: B.E./B.Tech/MCA in Computer Science, IT, or related discipline (Master's preferred) Experience: 58 years in IT administration, preferably in an educational or institutional environment Certifications (Preferred): CCNA, MCSE, ITIL, or similar Key Skills: Strong understanding of networking, servers, and system administration Proficiency in ERP, LMS, cloud platforms, and cybersecurity Vendor coordination, budgeting, and procurement knowledge Excellent analytical and problem-solving skills Strong interpersonal and communication skills Personal Attributes: Proactive and solution-oriented mindset High degree of reliability and discretion Ability to work under pressure and manage multiple projects Commitment to institutional growth and digital innovation

About Us: NestlBusiness Services India Pvt Ltd (NBS) is at the heart of the NestlGroup We provide services in various functions and domains to enable Nestlto engage with millions of consumers worldwide We are a multicultural and diverse team of professionals who are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world, We are looking for?talents who are eager to learn, team player, digitally-savvy, and who can flourish in a fast-paced, dynamic environment ?If this describes you, and you are looking to join a business where you can really add value, its time to consider joining NBS Location: Gurugram Position Summary: Represent, Coordinate & manage site IT activities by being the IS/IT ambassador at Nestle Business Services India Pvt Ltd Responsible for maintaining IT operational continuity & put in place Nestle standards, compliance and support users In depth experience of working in the area of IT performance, portfolio management, IT security and Workforce 360 A Day in Your Life: Key Responsibilities Operational activities Facilitate day-to-day assistance to the business, through direct contacts and through the resolution of incidents and requests Execute & lead in collaboration with SAR IT/IT Hub/Zone for ISIT specialized tasks in order to support the local business Management of local servers including backups ensuring secured data management Local Server Support including hardware maintenance Management of Active and Passive Network Coordination with vendor to ensure all network devices are active including Switches, Access Point for Wi-Fi Connections, Wireless Controller including hardware and application maintenance, Coordination with vendor to manage end to end Local Area Network in centre Management of passive networking design, plan and execution of structured cabling with third-party services in centre Installation/upgrade of operating system for pcs and laptops Installation, configuration of printers Secure printing solutions Management And Support For Other IT Devices And Solutions Meeting rooms management end to end support including hardware and system maintenance with third-party services Audio/Visual automation system end to end support including hardware and system maintenance with third-party services IT Hardware Asset Management Defining IT hardware asset management processes for centre End to End life cycle management of IT Hardware including: Procurement of IT Hardware ensuring timely delivery SAP Transactions to ensure registration of IT Hardware in SAP & registration/modifications of IT hardware in IT Asset Management tool Ensuring proper write off with due approval for all IT hardware assets at their end-of-life cycle Ensuring proper disposal of IT hardware assets after end of their life cycle Ensuring replacement of IT hardware assets after disposal at the end of their life cycle with new IT hardware assets IT Hardware maintenance with third-party services ensuring smooth IT operations Quarterly verification of IT Assets ensuring Global KPI achieved Software Asset Management Defining Software Asset Management Process for centre End to end life cycle management for all software locally managed in centre including: Procurement of Software with proper license agreement License management ensuring the number of installations should not be greater than number of licenses procured End user support for software installations (manual installations), configurations and support in different functions like LAB, Sensory etc Data management for software/application Managing Microsoft Licensing allocation, reallocation as required, IT investment (CAPEX) budget & operational budget (OPEX) for Centre Preparing IT investment (capex) for centre with due approval from Globe Business Solution for NBSI and maintain the same Preparing IT operational budget (Opex) with internal collaboration in centre and aligned with Globe Business Solution for NBSI IT Maintenance Ensuring physical security control is correctly applied for IT server room, communication room, switch room and storeroom Ensuring facility management (fire hydrant, air conditioning, Temperature control etc ) should be proper and maintained as per Globe data centre standard ISIT Security and Compliance: Ensure implementation of IS-IT policy as per Nestlguidelines Project Management & Vendor Management : Provide assistance in order to structure delivery of new solutions and enhancements Ensuring vendor contact details, service level agreement and scope of work are defined and in place for all locally managed vendors related to IT What will make you successful: BE/ B Tech Information Technology with minimum 5 years of experience in relevant areas and should be aware of IT standards, Business process analysis skills and experience Knowledge of ISIT process (ITIL) Project management skills and experience Fixed Assets Maintenance responsibilities, and audit of the assets related to IT equipment Personnel Supervision (contractors or other 3rd parties) Preparation of Investment budgets related to IT equipment Self Management following defined KPIs/Objectives, and proactively tracking them

We are looking for passionate and driven MCA graduates to join our digital transformation team. This is an entry-level role that offers the opportunity to work on cutting-edge technologies, smart integrations, and digital education platforms. Required Candidate profile MCA graduated. Strong fundamentals and Familiarity with databases, APIs, and web technologies. Good problem-solving skills and attention to detail. Excellent communication and teamwork skills

Required Skills Technology | ITIL - Incident Management Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Customer Centricity Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services -IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication

The Knowledge & Business Transformation (KBT) team is integrated within the Identity & Access Management (IAM) organization. The IAM Communication & Documentation Specialist will join the KBT team that supports user engagement by providing efficient communications, documentation, and the transformation of our business practices. The person in this role will be responsible for delivering end-user facing materials to the organization and its customers while providing support to our evolving standard practices. Responsibilities: Collaborate with internal and external cross functional teams and Business Units (BUs) including project managers, project stakeholders, developers, third party vendors, and Enterprise Services. Gather project stakeholder requirements to analyze, develop, and deliver on-time documentation such as: Communications, user guides, FAQ, system email notifications, standard work, Knowledge Based Articles, Office Hours coordination, training materials, and other internal or end-user facing documentation. Create communications in the form of emails or newsletters, that successfully translate technical details into a user-friendly format. Demonstrate thorough understanding of the system to write communications that convey detailed and/or technical information in a user-friendly way that will also be understood by the appropriate user base. Analyze content to determine the appropriate distribution list/audience for each communication. Utilize ServiceNow tools (knowledge articles, groups, etc.) to create documentation and support self-service efforts. Support change management planning and implementation by providing documentation that thoroughly explains systems and outlines new processes. Monitor and evaluate existing documentation to measure end user adoption/engagement. Contribute to continuous improvement initiatives while enhancing standard processes and increasing customer satisfaction. Adapt to change by simultaneously supporting multiple project requirements and effective deliverables. Preferred qualifications: Strong attention to detail and business analytic skills are required Expert writing and grammar skills Motivated, self-directed, and able to prioritize work effectively Excellent judgment and discretion with sensitive materials and/or Executive Leadership stakeholders Meticulous follow-through skills and ability to work to tight project timelines Experience: Minimum 5 years of experience with writing formal communications Minimum 5 years of experience with Organizational Change Management (OCM) concepts Minimum 3 years of experience with writing technical end user documentation Minimum 3 years of experience with ServiceNow Preferred experience with SailPoint and Jira Preferred experience with Identity and Access Management practices Education and skills: Bachelor s degree in Communications, Information Systems (IT) Management, or related business discipline(s) Proficiency with Microsoft Office products is required: PowerPoint, SharePoint, Excel, Word, OneNote, and Visio Project management skills are preferred . Privacy Policy and Terms: Click on this link to read the Policy and Terms

Key Responsibilities: Plan, implement, and manage IT infrastructure and software qualification processes. Install, configure, and maintain hardware and software systems, including Windows and macOS environments. Perform first-level troubleshooting of hardware, network components, operating systems, and applications. Conduct regular IT audits and implement preventive maintenance schedules for all IT assets. Serve as SAP Administrator ; support ERP/SAP implementation and coordinate end-user training. Evaluate business requirements across departments to design and deliver appropriate IT solutions. Oversee smooth and uninterrupted IT operations across plant locations; monitor system performance and report to senior management. Collaborate with USA-based IT consultants to address and resolve system-related issues. Ensure regular backup of transaction and development data; manage periodic server maintenance. Maintain and strengthen vendor relationships, including those with internet, telecom, and software service providers. Proactively identify, assess, and resolve IT risks and issues to minimize disruption and improve reliability. Education: B.Tech CSE / (IT) / BCA / MCA Experience: 8-12 years in IT roles with hands-on experience in SAP administration, IT networking, and hardware systems in a manufacturing company Expertise in SAP implementation and administration is must Strong understanding of IT networking and hardware: switches, routers, bandwidth management Proficient in data networking, server design, Windows OS, information security, and architecture Deep knowledge of network security tools, protocols, and practices Familiarity with systems such as Routers/Servers, TCP/IP, Firewalls, DNS, DHCP, SSL, VPN, IP Subnetting, and multiple operating systems

Key Responsibilities: Plan, implement, and manage IT infrastructure and software qualification processes. Install, configure, and maintain hardware and software systems, including Windows and macOS environments. Perform first-level troubleshooting of hardware, network components, operating systems, and applications. Conduct regular IT audits and implement preventive maintenance schedules for all IT assets. Serve as SAP Administrator ; support ERP/SAP implementation and coordinate end-user training. Evaluate business requirements across departments to design and deliver appropriate IT solutions. Oversee smooth and uninterrupted IT operations across plant locations; monitor system performance and report to senior management. Collaborate with USA-based IT consultants to address and resolve system-related issues. Ensure regular backup of transaction and development data; manage periodic server maintenance. Maintain and strengthen vendor relationships, including those with internet, telecom, and software service providers. Proactively identify, assess, and resolve IT risks and issues to minimize disruption and improve reliability. Education: B.Tech CSE / (IT) / BCA / MCA Experience: 8-12 years in IT roles with hands-on experience in SAP administration, IT networking, and hardware systems in a manufacturing company Expertise in SAP implementation and administration is must Strong understanding of IT networking and hardware: switches, routers, bandwidth management Proficient in data networking, server design, Windows OS, information security, and architecture Deep knowledge of network security tools, protocols, and practices Familiarity with systems such as Routers/Servers, TCP/IP, Firewalls, DNS, DHCP, SSL, VPN, IP Subnetting, and multiple operating systems

About Us: Nestl Business Services India Pvt Ltd (NBS) is at the heart of the Nestl Group. We provide services in various functions and domains to enable Nestl to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals who are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. We are looking for?talents who are eager to learn, team player, digitally-savvy, and who can flourish in a fast-paced, dynamic environment. If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining NBS Location Gurugram Position Summary Represent, Coordinate & manage site IT activitiesby being the IS/IT ambassador at Nestle Business Services India Pvt Ltd. Responsible for maintaining IT operational continuity & put in place Nestle standards, compliance and support users. In depth experience of working in the area of IT performance, portfolio management, IT security and Workforce 360 A Day in Your LifeKey Responsibilities Operational activities - Facilitate day-to-day assistance to the business, through direct contacts and through the resolution of incidents and requests - Execute & lead in collaboration with SAR IT/IT Hub/Zone for ISIT specialized tasks in order to support the local business Management of local servers including backups ensuring secured data management Local Server Support including hardware maintenance Management of Active and Passive Network - Coordination with vendor to ensure all network devices are active including Switches, Access Point for Wi-Fi Connections, Wireless Controller including hardware and application maintenance. - Coordination with vendor to manage end to end Local Area Network in centre - Management of passive networking - design, plan and execution of structured cabling with third-party services in centre - Installation/upgrade of operating system for pcs and laptops - Installation, configuration of printers. Secure printing solutions Management and support for other IT devices and solutions -Meeting rooms management - end to end support including hardware and system maintenance with third-party services - Audio/Visual automation system - end to end support including hardware and system maintenance with third-party services IT Hardware Asset Management - Defining IT hardware asset management processes for centre - End to End life cycle management of IT Hardware including: - Procurement of IT Hardware ensuring timely delivery - SAP Transactions to ensure registration of IT Hardware in SAP & registration/modifications of IT hardware in IT Asset Management tool - Ensuring proper write off with due approval for all IT hardware assets at their end-of-life cycle - Ensuring proper disposal of IT hardware assets after end of their life cycle - Ensuring replacement of IT hardware assets after disposal at the end of their life cycle with new IT hardware assets - IT Hardware maintenance with third-party services ensuring smooth IT operations - Quarterly verification of IT Assets ensuring Global KPI achieved Software Asset Management - Defining Software Asset Management Process for centre - End to end life cycle management for all software locally managed in centre including: - Procurement of Software with proper license agreement -License management ensuring the number of installations should not be greater than number of licenses procured - End user support for software installations (manual installations), configurations and support in different functions like LAB, Sensory etc. - Data management for software/application - Managing Microsoft Licensing allocation, reallocation as required. IT investment (CAPEX) budget & operational budget (OPEX) for Centre - Preparing IT investment (capex) for centre with due approval from Globe Business Solution for NBSI and maintain the same - Preparing IT operational budget (Opex) with internal collaboration in centre and aligned with Globe Business Solution for NBSI IT Maintenance - Ensuring physical security control is correctly applied for IT server room, communication room, switch room and storeroom - Ensuring facility management (fire hydrant, air conditioning, Temperature control etc.) should be proper and maintained as per Globe data centre standard ISIT Security and Compliance - Ensure implementation of IS-IT policy as per Nestl guidelines Project Management & Vendor Management Provide assistance in order to structure delivery of new solutions and enhancements Ensuring vendor contact details, service level agreement and scope of work are defined and in place for all locally managed vendors related to IT What will make you successful: BE/ B Tech - Information Technology with minimum 5 years of experience in relevant areas and should be aware of IT standards. - Business process analysis skills and experience - Knowledge of ISIT process (ITIL) - Project management skills and experience - Fixed Assets Maintenance responsibilities, and audit of the assets related to IT equipment - Personnel Supervision (contractors or other 3rd parties) - Preparation of Investment budgets related to IT equipment - Self Management following defined KPIs/Objectives, and proactively tracking them

*Job Title:* IT Manager *Location:* Global *Company:* Taknek LLC *About Taknek:* Taknek LLC specializes in industrial automation, machinery manufacturing, and industrial construction, with operations in the USA, India, and Dubai. We are seeking a highly skilled and proactive *IT Manager* to oversee and support our IT infrastructure and ensure seamless operations across the organization. The ideal candidate will be a hands-on professional with expertise across various IT domains, including server management, hardware troubleshooting, software deployment, data management, and cybersecurity. --- ### *Job Description:* The *IT Manager* will be responsible for managing Takneks IT infrastructure, resolving technical issues across locations, and implementing IT solutions to enhance efficiency and security. This role requires broad expertise in server administration, network management, hardware and software troubleshooting, IT project management, and vendor relations. The IT Manager will also play a key role in training staff on IT best practices and ensuring compliance with company policies. --- ### *Key Responsibilities:* 1. *Server Administration* - Manage and maintain on-premises and cloud-based servers, ensuring uptime, performance, and security. - Plan and execute server upgrades, migrations, and routine maintenance. - Monitor server performance, logs, and resolve any system failures or bottlenecks. 2. *IT Support & Troubleshooting* - Provide Level 1 to Level 3 support for laptops, desktops, printers, and other IT devices. - Diagnose and resolve hardware, software, and network connectivity issues promptly. - Assist remote users with IT challenges, including VPN and remote desktop access. 3. *Software Management* - Oversee installation, licensing, and configuration of software applications. - Conduct periodic software updates and ensure compliance with licensing agreements. - Evaluate new software tools to improve productivity and scalability. 4. *Data & Security Management* - Implement and maintain data backup solutions and disaster recovery plans. - Ensure robust cybersecurity measures, including firewalls, anti-virus systems, and threat detection tools. - Develop and enforce IT policies to safeguard data and protect sensitive information. 5. *Network Administration* - Design, deploy, and maintain local and wide area networks (LAN/WAN). - Configure and troubleshoot routers, switches, and wireless access points. - Monitor network traffic and optimize bandwidth usage. 6. *Asset & Vendor Management* - Maintain an up-to-date inventory of all IT hardware and software assets. - Coordinate with vendors for procurement, warranty claims, and technical support. - Negotiate contracts and ensure cost-effective IT solutions. 7. *IT Project Management* - Plan and execute IT-related projects, including system upgrades, office relocations, and new technology implementations. - Collaborate with stakeholders to align IT strategies with business objectives. 8. *Staff Training & Development* - Train employees on IT tools, cybersecurity practices, and technology best practices. - Provide user-friendly documentation and support for frequently asked questions. --- ### *Qualifications:* - Bachelors degree in Information Technology, Computer Science, or a related field. - 7+ years of experience in IT management, with demonstrated expertise in server and network administration. - Proficiency in Windows and Linux server environments, Active Directory, and Group Policies. - Strong troubleshooting skills for hardware, software, and network issues. - Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud. - Proficiency in managing IT ticketing systems and ITSM tools. - Knowledge of cybersecurity principles, including firewalls, intrusion detection systems, and endpoint security. - Strong project management and organizational skills. --- ### *Preferred Skills:* - Certifications such as CompTIA Server+, CCNA, ITIL Foundation, CISSP, or Microsoft Certified: Azure Administrator. - Experience with virtualization tools like VMware or Hyper-V. - Expertise in database management (SQL, Oracle) and ERP systems. - Familiarity with programming or scripting languages like Python, PowerShell, or Bash. - Experience in multi-location or international IT support. - Familiarity with inventory management and asset tracking tools. --- ### *Soft Skills:* - Strong communication skills to explain technical issues to non-technical users. - Problem-solving mindset with the ability to think critically under pressure. - Team-oriented approach with leadership qualities. - Commitment to staying updated with the latest technology trends and innovations. --- ### *What We Offer:* - Competitive salary and benefits package. - Opportunities for professional growth and certification sponsorship. - Collaborative and supportive work environment. - Exposure to cutting-edge technologies in a dynamic industry. --- *How to Apply:* If you are a tech-savvy professional with a passion for IT infrastructure, we invite you to apply. Please send your resume and cover letter to *hr@taknek.com* with the subject line *"IT Manager Application [Your Name]."* Join Taknek LLC and help us drive innovation and excellence in IT support and management has context menu has context menu

About The Role : Job TitleIT Application Owner Lead, Risk & Control Specialist - VP LocationPune, India Role Description The ITAO Lead is a critical IT role with overall accountability and ownership of the applications and infrastructure instances. The role's key responsibility is to ensure applications IT Governance is in line with the banks policies, procedures and standards. The ITAO Lead must manage and maintain the applications, ensuring compliance with applicable IT policies & procedures with specific consideration to Information Security guidelines/policies. The Risk and Control Specialist supports all aspects of the Audit lifecycle. This includes Ensuring all identified risks (Audit Findings) are proactively managed and closed on time and Identifying and assessing risks (Self-identified issues) and their impact, planning remediation actions, and monitoring and reporting their progress. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Supports the ITAO function across foundational platform portfolio. Has a good understanding of development methodologies and IT policies and procedures, with a focus on IT management and information security. Ensures the compliance with Deutsche Bank IT policies & procedures of all the applications in foundational platform. Implements the processes to improve safety and security of the applications, compliance with regulations, policies and standards and enhance operational readiness. Assists the banks audit function in the remediation of audit points and self-identified issues to reduce risk. On-boards the applications onto Deutsche Banks IT Risk and control related tools. Interface with Internal and External Auditors for IT Audits. Applications and infrastructure offboarding Controls IT assets ensuring that administration of the acquisition, storage and disposal of the assets is carried out as per the banks processes. Remediates IT related Audit Findings and IT Risk and control related issues. Facilitates open communications and discussions among the stakeholders with the stakeholder engagement strategies and plans. Manages the technical roadmap of the application Plans/conducts/supports the disaster recovery tests. Provides the trainings and facilitate the knowledge sharing within the ITAO function. Coordinates with external vendors and service providers to ensure seamless support and maintenance. Manages findings life-cycle events (e.g. closures, risk downgrades, risk acceptances) with finding owners/ risk leads to ensure they are addressed, appropriately documented within agreed timelines. Collaborates with internal teams to educate and promote Risk and Controls standards, Finding Management Procedure and Central Function checkliststo ensure successful handling oflife cycle events Understands and advocates DB Policies, Procedures, Controls and standards, Finding Management Procedure and Central Function checkliststo ensure successful remediation and handling oflife cycle events with stakeholder Coordinates with Portfolio Owners/risk leads for the upcoming audit schedule and request if any potential SIIs are to be raised for the audit scope. Participates in Risk and Control meetings with Portfolio owners / CIO-1 totrack and review the status of remediationagainst risk topics Ensures management transparency by way of timely risk reporting and proactive engagement and representing controls team at different governing forums. Identifies and evaluates potential areas of non-compliance or risk, assessing impact, probability and present self-identified findings and proposals for risk mitigation Your skills and experience Desirable experience at least 12-14+ plus years in the IT industry Strong people management, mentoring to other peers also leadership skills who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations. Prior ITAO experience is preferrable. Strong understanding of the SDLC and current IT trends in managing Projects. IT Risk Frameworks experience is needed. Banking / Financial industry Exposure is a plus. Business Risk audits experience is needed. Project/Development/ Release/Support Management and Technology Infrastructure management would be a plus. Strong people management and mentoring skills, along with leadership abilities. Capable of working under pressure, independently, and proactively while balancing competing priorities to achieve results in complex new development and integrations. Experience of working together with Agile/Scrum teams and their methods. Tools UsedJira, Confluence & other server monitoring tools. Experience in working in IT Risk, IT Service Management, Run the Bank and Support domains. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Summary: We are seeking a highly skilled and motivated HRIS Applications IT Specialist to join our team for the Athens spinoff project. The successful candidate will be responsible for managing and maintaining our HRIS applications, ensuring seamless integration with other systems, and providing technical support to HR and IT teams. This role requires a strong understanding of HRIS systems, excellent problem-solving skills, and the ability to work collaboratively with various stakeholders. Role & responsibilities Manage and maintain HRIS applications: Ensure that HRIS applications are up-to-date, functioning effectively, and meeting the needs of the organization. This includes regular updates, patches, and system enhancements to improve performance and user experience. Integrate HRIS applications with other systems: Work on the seamless integration of HRIS applications with other systems such as payroll, time and attendance, and talent management systems. This involves configuring interfaces, ensuring data consistency, and troubleshooting any integration issues. Provide technical support to HR and IT teams: Act as the primary point of contact for technical support related to HRIS applications. Troubleshoot and resolve issues as they arise, and provide guidance and training to HR and IT teams to ensure they can effectively use the systems. Collaborate with HR and IT teams: Work closely with HR and IT teams to identify and implement process improvements and system enhancements. This includes gathering requirements, designing solutions, and coordinating with stakeholders to ensure successful implementation. Ensure data privacy and security compliance: Ensure that HRIS applications comply with data privacy and security regulations. This involves implementing security measures, conducting regular audits, and staying up-to-date with relevant laws and regulations. Manage vendor relationships and negotiate contracts: Maintain relationships with vendors providing HRIS applications and services. Negotiate contracts, manage service level agreements, and ensure that vendors meet their commitments. Lead and participate in HRIS-related projects: Lead and participate in projects related to HRIS applications, ensuring timely and successful completion. This includes project planning, resource allocation, risk management, and stakeholder communication. Maintain the entire Configuration Management Database (CMDB): Ensure that the CMDB is accurate, up-to-date, and reflects the current state of HRIS applications and their integrations. This involves regular updates, audits, and coordination with other IT teams to ensure data consistency. Manage relationships with stakeholders: Build and maintain strong relationships with key stakeholders, including HR, IT, and other departments. Understand their needs, provide regular updates, and ensure that HRIS applications meet their requirements. Preferred candidate profile Strong understanding of HRIS applications and their integration with other systems. Proficiency in managing and maintaining HRIS software and applications. Excellent problem-solving and analytical skills. Strong communication and collaboration skills to work with various stakeholders. Knowledge of data privacy and security regulations. Desired Skills & Competencies: Experience with Oracle HCM and other HR systems. Ability to manage vendor relationships and negotiate contracts. Experience in project management and leading cross-functional teams.

Job Summary Director, Collection Platforms and AI As a director, you will be essential to drive customer satisfaction by delivering tangible business results to the customers. You will be working for the Enterprise Data Organization and will be an advocate and problem solver for the customers in your portfolio as part of the Collection Platforms and AI team. You will be using communication and problem-solving skills to support the customer on their automation journey with emerging automation tools to build and deliver end to end automation solutions for them. Team Collection Platforms and AI Enterprise Data Organizations objective is to drive growth across S&P divisions, enhance speed and productivity in our operations, and prepare our data estate for the future, benefiting our customers. Therefore, automation represents a massive opportunity to improve quality and efficiency, to expand into new markets and products, and to create customer and shareholder value. Agentic automation is the next frontier in intelligent process evolution, combining AI agents, orchestration layers, and cloud-native infrastructure to enable autonomous decision-making and task execution. To leverage the advancements in automation tools, its imperative to not only invest in the technologies but also democratize them, build literacy, and empower the work force. The Collection Platforms and AI team's mission is to drive this automation strategy across S&P Global and help create a truly digital workplace. We are responsible for creating, planning, and delivering transformational projects for the company using state of the art technologies and data science methods, developed either in house or in partnership with vendors. We are transforming the way we are collecting the essential intelligence our customers need to do decision with conviction, delivering it faster and at scale while maintaining the highest quality standards. What were looking for ? You will lead the design, development, and scaling of AI-driven agentic pipelines to transform workflows across S&P Global. This role requires a strategic leader who can architect end-to-end automation solutions using agentic frameworks, cloud infrastructure, and orchestration tools while managing senior stakeholders and driving adoption at scale. A visionary technical leader with knowledge of designing agentic pipelines and deploying AI applications in production environments. Understanding of cloud infrastructure (AWS/Azure/GCP), orchestration tools (e.g., Airflow, Kubeflow), and agentic frameworks (e.g., LangChain, AutoGen). Proven ability to translate business workflows into automation solutions, with emphasis on financial/data services use cases. An independent proactive person who is innovative, adaptable, creative, and detailed-oriented with high energy and a positive attitude. Exceptional skills in listening to clients, articulating ideas, and complex information in a clear and concise manner. Proven record of creating and maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction. Ability to understand what the right solution is for all type of problems, understanding and identifying the ultimate value of each project. Operationalize this technology across S&P Global, delivering scalable solutions that enhance efficiency, reduce latency, and unlock new capabilities for internal and external clients. Exceptional communication skills with experience presenting to C-level executives Responsibilities Engage with the multiple client areas (external and internal) and truly understand their problem and then deliver and support solutions that fit their needs. Understand the existing S&P Global product to leverage existing products as necessary to deliver a seamless end to end solution to the client. Evangelize agentic capabilities through workshops, demos, and executive briefings. Educate and spread awareness within the external client-base about automation capabilities to increase usage and idea generation. Increase automation adoption by focusing on distinct users and distinct processes. Deliver exceptional communication to multiple layers of management for the client. Provide automation training, coaching, and assistance specific to a users role. Demonstrate strong working knowledge of automation features to meet evolving client needs. Extensive knowledge and literacy of the suite of products and services offered through ongoing enhancements, and new offerings and how they fulfill customer needs. Establish monitoring frameworks for agent performance, drift detection, and self-healing mechanisms. Develop governance models for ethical AI agent deployment and compliance. Preferred Qualification 12+ years work experience with 5+ years in the Automation/AI space Knowledge of: Cloud platforms (AWS SageMaker, Azure ML; etc) Orchestration tools (Prefect, Airflow; etc) Agentic toolkits (LangChain, LlamaIndex, AutoGen) Experience in productionizing AI applications. Strong programming skills in python and common AI frameworks Experience with multi-modal LLMs and integrating vision and text for autonomous agents. Excellent written and oral communication in English Excellent presentation skills with a high degree of comfort speaking with senior executives, IT Management, and developers. Hands-on ability to build quick prototype/visuals to assist with high level product concepts and capabilities. Experience in deployment and management of applications utilizing cloud-based infrastructure. A desire to work in a fast-paced and challenging work environment Ability to work in a cross functional, multi geographic teams

We are seeking an experienced IT Head to lead and manage our E-commerce IT teams , ensuring the successful delivery of projects, seamless collaboration between departments, and the overall efficiency of our IT infrastructure. The ideal candidate will have a strong technical foundation, exceptional leadership skills, and expertise in project management to drive innovation and operational excellence across multiple teams, including .NET Development, PHP Development, Web Design & UI/UX Design, and System Administration . Key Responsibilities: IT Leadership & Strategy Define and implement the overall IT strategy to align with the companys business goals. Stay updated with the latest technologies, frameworks, and E-commerce trends to drive continuous improvement. Develop IT policies, best practices, and technology roadmaps to enhance operational efficiency. Ensure scalability, security, and high availability of IT systems to support business growth. Team & Resource Management Oversee and manage multiple teams, including: .NET Development & DB Team PHP Development Team UI/UX & web Designing Team System Administration Team Foster cross-team collaboration, ensuring seamless communication and efficiency. Conduct team training, skill development, and performance evaluations to enhance productivity. Provide leadership, mentorship, and technical guidance to team members. Manage team workloads and ensure timely project completion Project Management & Execution Lead end-to-end project execution, from planning to deployment, ensuring high-quality delivery. Implement Agile, Scrum, or other project management methodologies to streamline development processes. Work closely with stakeholders, product owners, and business units to translate business needs into IT solutions. Define KPIs, monitor progress, and ensure quality control for all development projects. Mitigate risks, troubleshoot issues, and ensure timely resolution of technical challenges. Infrastructure & System Administration Oversee server infrastructure, cloud solutions, DevOps pipelines, backups, and disaster recovery strategies. Ensure high availability, security, and compliance across E-commerce platforms, databases, and IT systems. Optimize and maintain cloud-based hosting environments. Implement and monitor cybersecurity policies, ensuring protection against vulnerabilities. Stakeholder Communication & Reporting Act as the primary liaison between IT teams, senior management, and external partners. Present IT roadmaps, budget plans, and progress reports to leadership teams. Work closely with business heads to align technology with business growth strategies. Identify cost-effective IT solutions and propose budget optimizations. Required Skills: Technical Expertise: Knowledge of .NET Framework, .NET Core, C#, MySQL, MSSQL, JavaScript & PHP . Experience with E-commerce platforms such as Magento, Shopify, and WooCommerce is an added advantage. Hands-on experience in APIs, Web Services, and Microservices Architecture. Familiarity with Web Design & UI/UX design principles, frontend-backend integration, and responsive web development. Familiarity with Cloud Computing and Cybersecurity best practices. Leadership & Management Skills: Proven ability to manage cross-functional IT teams and foster collaboration. Strong decision-making, problem-solving, and critical-thinking abilities. Ability to handle multiple projects, prioritize tasks, and meet deadlines. Experience in hiring, mentoring, and developing IT talent. Project & Process Management: Expertise in Agile, Scrum, Waterfall, or other project management methodologies. Ability to define project timelines, budgets, and resource allocation . Experience: 10-15 years of experience in IT leadership roles, preferably in E-commerce. Proven track record of handling Mid-scale IT projects and multi-functional teams . Preferred a candidate who can join immediately or short notice. How to Apply: Interested candidates should apply directly through this post or send their resume to: arunkumar@astroved.com with their Last drawn and expected CTC and notice period.

Senior IT Manager Experience: 10 - 12 Years Exp Salary : USD 3,555-4,740 / month Preferred Notice Period : Within 30 Days Shift : 1:30PM to 10:30PM IST Opportunity Type: Remote Placement Type: Contractual Contract Duration: Full-Time, 12 Months (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Cloud Technologies, CyberSecurity, Infrastructure, IT operations, Networking, Linux, Security Good to have skills : CI/CD, DevOps methodologies, ITIL Framework SoftSolutions! SRL (One of Uplers' Clients) is Looking for: Senior IT Manager who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Senior IT Manager (Remote) SoftSolutions is a leading Italian company specializing in developing software solutions for regulated financial markets. Since 1997, we have supported major banks in optimizing bond issuance processes and trading fixed-income instruments. With our headquarters in Italy and collaborators across the globe, we stand out for our ability to innovate with cutting-edge technologies like nexRates, XTAuctions, and BestX:FI-A. Thanks to the quality of our solutions, we are the trusted partner of investment banks and global financial institutions. We are actively seeking a Senior IT Manager to join our team, with the potential to grow into the Head of IT role. This is a unique opportunity for a strategic and hands-on IT leader to drive our technology vision, optimize IT operations, and support business growth. Key Responsibilities: Lead and oversee the IT department, ensuring efficiency, security, and alignment with business objectives. Define and implement IT strategies, ensuring scalability, security, and cost-effectiveness. ¢ Improve IT service delivery, monitoring key metrics and optimizing performance. ¢ Ensure compliance with best practices, security policies, and industry standards. ¢ Drive automation, process optimization, and modern IT methodologies. ¢ Mentor IT team members, fostering a culture of accountability and innovation. ¢ Collaborate with other departments to ensure IT solutions support business needs. ¢ Own IT infrastructure, system reliability, and incident response processes. ¢ Evaluate, select, and manage external vendors and technology partners. ¢ Act as CISO deputy. ¢ Establish and maintain cybersecurity governance, incident response protocols, and IT security policies. ¢ Conduct security audits, vulnerability assessments, and compliance reviews (ISO 27001, GDPR, NIST, SOC2). ¢ Oversee identity and access management (IAM), network security, and endpoint protection strategies. ¢ Ensure security awareness across the organization through training and policy enforcement. Required Skills & Experience: ¢ 10+ years of IT experience, with at least 5 years in a senior IT leadership role. ¢ Demonstrate your proven track record in driving cost reduction and enhancing operational efficiency, ensuring that IT initiatives consistently align with overall business objectives. ¢ Strong background in IT operations, infrastructure, security, and cloud technologies. ¢ Hands-on experience with networking, security, virtualization, and automation. ¢ Expertise in Linux and Windows environments, Active Directory, VPNs, and remote access solutions. ¢ CISO-level experience in designing, implementing, and revising security policies, controls, and procedures. ¢ Deep understanding of enterprise software architecture, system integration, and DevOps methodologies. ¢ Knowledge of cybersecurity frameworks (ISO 27001, NIST, CIS, GDPR) and experience with regulatory compliance. ¢ Proven ability to lead security audits, risk assessments, and compliance initiatives. ¢ Strong leadership, decision-making, and people management skills. ¢ Excellent problem-solving skills and the ability to work under pressure. ¢ Experience working in remote, distributed teams, managing IT operations across multiple locations. Nice-to-Have Skills: ¢ Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid cloud setups. ¢ Experience with ITIL, Agile, and DevSecOps practices. ¢ Understanding of software development processes, CI/CD, and infrastructure as code (IaC). ¢ Prior experience in a regulated industry (finance, healthcare, etc.). Soft Skills: ¢ Strategic thinker with a business-oriented approach to IT and security. ¢ Strong communication skills, able to bridge technical and non-technical stakeholders. ¢ Adaptability in a fast-paced, evolving environment. ¢ Passion for continuous improvement and emerging technologies. This role is fully remote, requiring high autonomy and self-motivation. The candidate should be ready to take on increasing leadership responsibilities, with the potential to step into the Head of IT role in the future. If you want to work with a motivated and exciting team, apply for this position! How to Apply: Qualification for the job is a three-step process: 1) Please fill out the attached questionnaire (name-surname Questions to IT applicant.docx). It consists of 10 questions that explore your technical experience 2)If the responses are good, we'll have a max 30 min Zoom to discuss details and provide you additional information. 3) last round with CEO and COO How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: For more than 20 years the company has been delivering powerful, robust, and scalable fixed income trading technology to the largest and most forward-thinking trading institutions in the UK, Europe and the world. Our fixed income trading solutions have stood the test of time helping clients to navigate challenging market conditions with confidence, thrive in an ever-changing regulatory environment and gain a commercial and trading competitive edge. About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

An IT Head in a bank is responsible for leading and managing the bank's technology functions, and see processes are aligned with the bank's strategic and objectives.This role also involves ensuring compliance ,security and taking care of Data center.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. Responsibilities Serve asapoint of contact for users seeking technical assistance, both in-person as well as remotely Process and respond to incoming tickets to ensure courteous, timely, and effective resolution of incidents and requests Troubleshoot and determine best solutions, providing accurate, thorough, and clear communication to users Escalate unresolved issues to the appropriate level of the IT Operations team Properly record incident actions and follow-up details into the IT ticketing system Provide troubleshooting and technical support for Windows and macOS laptops Provide troubleshooting and technical support forMicrosoft 365desktop and web applications Provide troubleshooting and technical support for cloud applications andproductivity tools Provide on-site support for office technology, such as copiers, printers, wireless, Audio/Video Conferencing, phones, etc. Assist with on-site troubleshooting and maintenance of office technology and infrastructure projects under the direction of the IT Operations team Assist with the creation of user accounts and setting up new users Assist with password resets, multi-factor authentication, and user account management Create and maintain user-facing knowledge management documentation on procedures, solutions, and how-to guides Qualificiations Must have experience with AI/ML or hold a certification related to AI. 12+ years in a desktop supportand leadership role. Proficient technical support skills withMicrosoft365,laptophardware(Windows 10, macOS)iOS and Android devices Experience with ServiceNow or JIRA. Prior exposure to remote support tools such as Bomgar Experience with Mobile Device Managementtools, such asIntune,and endpoint security tools, such as Carbon Black Capable of supporting VOIP, teleconferencing systems, andcommunications tools such asWebexor Microsoft Teams Ability to troubleshoot and support infrastructure such as wireless, multi-function copiers, AV, and networking (TCP/IP, DNS, etc.) Technical troubleshooting and problem-solving capabilities Organized and able to shift tasks as priorities evolve Team-oriented collaborator willing to share knowledge and experience Solid communicator with the ability to provide professional documentation Education Bachelors Degree Technical Certifications encouraged (Comp TIA A+, MCSE, etc.) Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

Role & responsibilities : Collaborate with cross functional teams to define, design and deliver software Perform unit and integrating testing to ensure software quality Maintain up to date knowledge of emerging technologies and industry trends Provide technical support and guidance to end users support erp team(in house) Preferred candidate profile worked on ERP Construction company real estate can join immediately

Skill required: Capital Markets Services - Asset Servicing Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English - Advanced What would you do? "Applied Technology & Operations for Markets (ATOM) is a multi-client processing on-demand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto – in parts or entirely – while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets.Looking for someone with capital market experienceManagement of operational processes underlying assets, including corporate actions, reconciliation, compliance and performance measurement. It includes management of various actions like bookings, depot settlements, entitlement notification, election management etc. " What are we looking for? " Adaptable and flexible Ability to perform under pressure Problem-solving skills Agility for quick learning" Roles and Responsibilities: " In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support, No Technology Specialty Minimum 0-2 year(s) of experience is required Educational Qualification : aBachelors degreebGood to have ITIL technical certification Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of IT operations and support. Experience with incident management and problem management. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Mumbai office. Qualification aBachelors degreebGood to have ITIL technical certification