251 It Management Jobs - Page 6

Implementation, Documn, timely sign-off of all IT Apps SAP optimizatn & Standardizn -MM,SD,PP,FICO,QM,SAC.WMS Own end-to-end IT project delivery initial concept to successful launch New System implementations Strategic upgrades Change mgmnt protocols Required Candidate profile minimum of 8 years’ experience in the IT domain Bsc IT or equivalent Own end-to-end IT project delivery Supervising the development and implementation of tech-enabled business solutions

Role & responsibilities : Collaborating with the IT department on the deployment and maintenance of network technologies. Enhancing intranet performance and creating internet domains. Testing the exchange of data between computers, servers, modems, and routers. Installing, configuring, and updating network software, as well as maintaining hardware and network devices. Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures. Optimizing server capacity to keep up with demand in online traffic. Testing network protocols and ensuring stable and secure server connectivity. Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals. Documenting network processes and layouts, as well as enhancing network security. Keeping abreast of developments in network infrastructure and technologies.

JOB DESCRIPTION Department: Information Technology Job Title: IT-HEAD Work Location: BSWMPL- Plant / Factory Office Overall, Purpose of Job: In charge of IT & IS and ensuring efficient IT administration with the coordination of the Executive Management team. To ensure Information / Data security instant for company information. To assist in the day-to-day Systems administration of the Plant & office with a focus on quality, productivity, and meeting all Banyan Users' expectations. Main Activities / Tasks (Principal Accountabilities) 1 .Responsible for the day-to-day Systems & Network administration of the Office. 2. Ensure that the office, office IT & Related equipment (Fax, Xerox Machines, Scanner, UPS, & etc. are properly kept and maintained in a safe and working condition. 3 .Ensures that the Office Hardware i.e. Desktops/Laptops/iPads/Xerox machine & CUG Phones/Fax / Polycom Phones / VC Systems/ CCTVs & LED TVs in the office are functioning well 4 .Co-ordinate with Top Management & Functional Heads to run smooth IT Functioning in Banyan 5 .Responsible for creating & administering User IDs & Passwords for all the Banyan Users 6 .Responsible for Local Server / Data Storage/backup of all Banyan Users 7 .Liaise with existing impaneled IT Vendors as & when necessary.8.Ensure all Banyan Users are in use of Licensed Software and implementation of IT ERP Tools at Banyan across all the functions like F&A, HR, Stotes, Purchases, Sales & Production departments. 8 .Liaise with government / Telecom / Service Provider / concerned authorities regarding Phones / Fax / Internet / Mobile Phone connection related and other issues as & when necessary. 9 .Mail circulation to all Banyan Employees regarding Meetings / any related correspondence 10 .Co-ordinate with P&C / Purchase department to raise indents / MRs & get the feasible quotes for New Users- PCs / Lap-Tops / IP Phones / Mobile Phones / any IT Relates stuff whenever required 11 .Extend support to clients/Guests for their Login through Wi-Fi while they are at the Banyan Office 12. Ensure All IP Phones / Voyage Phones working in good condition, 13 .Ensure to Maintain All the IT Related assets data in Soft & Hard Copies / Filings 14 .Responsible for Internal & External - IT / IS / ISO Audits 15 .Arrange Call Conferences in Office meetings / whenever required (International / Domestic) 16 .Ensure the Internet and Wi-Fi network are functioning well in the Banyan office. 17 .Online purchase of Software as per Management requirements and approvals 18 Maintain good relations with local vendors for office equipment (IT-related) and its services and follow up with them as & when necessary. 19 Continuously seek work improvements in the Office IT Area as well as cost control. 20 Compliance with Occupational Safety and Health and Environmental Regulations. 21 Participate in the preparation of Safe work, Environmental control, and Emergency procedures. 22 Any other associated tasks and responsibilities assigned from time to time (Ad-hoc). Other features of the job (Shift or night work, travel, working conditions) Willing to work overtime if required. Should be meticulous in his work. Knowledge and skills Good planning, coordination, organization, interpersonal & communication skills Good knowledge of Microsoft software packages, Hardware Knowledge & ERP/SAP is desirable Experience, Education, Qualification, and Special Training Minimum a Graduate / Postgraduate in Computer Science/Engineering and should have a Diploma in Hardware / Networking / Systems administration with 12 to 16 years of hands-on working experience preferably in complete IT Projects life-cycle implementation. Personality Traits Resourceful, approachable, committed, self-motivated, customer-oriented, team player, leadership qualities, and able to carry out instructions. Physical Requirements: Physically fit, energetic, and neat in appearance. Other Requirements: Professional in conduct and discreet with proprietary business Information. Key Note: Managing IT Assets Maintenance Backup Management Network Administration Cyber security compliances IT policies framing, execution and monitoring

Managing warehouse, store management. To ensure proper maintenance of personal record of all teaching and non teaching staff including drivers, conductors, mechanics, Security personnel and other facility staff of the School. To ensure implementation of proper inventory system of all items. Day to day General Administration (Reception front office/ Conference rooms etc) Building maintenance & Facility management Physical security Housekeeping management Responsible for space planning and seating arrangements (work station) Pantries/ canteen daily activity Managing ground staff Maintenance of the office equipment Ticketing, Hotel booking and vehicle booking To oversee that the office/Schools facilities are cleaned and maintained to the highest standards and ensure that the Schools site is aesthetically pleasing. To ensure that the electricity, water supply, sanitation system are regularly checked for efficiency and safety and meet the standard required by the Government Department.

Were seeking an experienced IT manager who has the technological skills to make us even more efficient. This person will analyze current systems and assets, recommend and implement solutions and upgrades, and provide training. The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth. Objectives of this role Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Take responsibility for projects and solutions within the larger business initiative Handle business-critical IT tasks and systems administration Research and evaluate emerging technologies, hardware, and software Track and maintain hardware and software inventory Responsibilities Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Analyze processes, technologies, and vendors continually to find areas for improvement Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best-possible service and value for business needs Train employees to use software and hardware; troubleshoot issues and provide technical support when needed Develop and execute disaster planning and maintain data backups Required skills and qualifications Five or more years of experience in IT management Deep knowledge of programming languages and operating systems (ex: Microsoft Exchange, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring Expertise in implementing, configuring, and testing IT solutions Strong creative and analytical thinking Preferred skills and qualifications Bachelor’s degree (or equivalent) in information technology or computer science Professional certification

Job Purpose Role & responsibilities Operational Responsibility: Provide management and guidance for IT support on computer hardware software and front-line support for business applications / communication platforms and networks at plant level, diagnose and solving basic application issues and routing/escalating where appropriate. Work with support agencies and staff regarding Networks, LAN/Wan, UTM, MPLS, IPSEC VPN, WIFI devices Data and Cyber security tools implementation, Active Directory, End Point Security, Office 365, various communication links and updates and upgrades for other infrastructure services as required. Review of IT Support services with FMS Support Vendors and Log and track all incidents and requests on the Helpdesk system, providing regular updates to the customer and ensuring SLAs are met and ensure that support staff is adequately doing the same. Ensure SLA based working and implement ITSM&ITAM at site. Understanding of L2, L3 Switch configuration in different VLAN setup , SOC Compliance , IT Infra readiness as per ISO 27001 guidelines. Cordination with central SOC & NOC team System Performance Optimization Ensure landscape performance KPIs and success criteria are established and followed for the landscape, relevant teams in Landscape and services are coordinated accordingly. Manage the landscape performance KPI monitoring process and ensure KPIs are measured correctly. Where necessary, initiate and manage projects to keep the KPIs in agreed scale and even plan for further improvements in a proactive manner, engage necessary resources. Gather detailed information on where KPIs are not met & facilitate responsive actions which may then be transformed into improvement projects. Work with all levels of contacts from cross functional teams for further enhancing the KPIs and system performance. Ensure strict Governance to keep the performance of the systems to acceptable levels of performance across the landscape. Housekeeping Ensure housekeeping jobs are running as scheduled and new jobs are put into process as needed, ensure other housekeeping actions are also planned and taken as well, Ensure that improvement activities are carried out according to landscape methodology, agreed design, security and performance criteria and General IT controls. Resilience and Availability Bring in or operate pro-active measures to measure service performance. Plan for and ensure Proactive Application maintenance to prevent unplanned disruption due to incompatibility of software versions & incomplete/untested release packages. Ensure high availability of Applications to the Dalmia business by designing and deploying high quality maintenance plans, covering backup, archiving, housekeeping, health checks, job runs, administration, etc. Ensure minimal business disruption . In case of a disruption, resolve the issue and the root cause with less downtime. Skills and academic qualifications Educational Qualifications Minimum Qualification - BCA/B.Tech IT Relevant and total experience Total Number of experience required - Work Experience Overall, Min 5-8 yrs. of exp including 3 yrs. at any type of Manufacturing Plant Location Worked as Infra Lead and manage IT support in manufacturing plants MSME / Large organisation. In previous role he should be handled 5 or more I

Design, deploy, maintain the organization, network infrastructure, including LAN, WAN, VPN, and wireless networks. TMS, WMS, certification ITIL/MCSA/CCNA Support the IT Manager in developing and implementing IT strategies aligned with business goals.

Role responsibilities Proactively monitor system health and take corrective action before problems occur. Ensure regular System Monitoring Health Checks Ensure all the critical system backups. Bring in pro-active measures to measure system performance. Deliver on the Uptime Availability Targets Manage Incidents and Problems as per set SLAs. Responsible for backup, restoration, refresh Responsible for upgrade, service level upgrade, kernel upgrades and firmware upgrades. Perform root cause analysis on unplanned outages and implement measures Implement monitoring tools. Deliver services to business as per the SLA. Manage outsourced IT partners. Keep abreast of latest developments in the area of specialization. Document and institutionalize best practices. Maintain technical SOPs. Ensure regular System Monitoring Health Checks Hands-on technical depth analysis, problem-solving techniques and participation for complex infrastructure implementation, system upgrades and operational troubleshooting. System Performance Optimization Ensure landscape performance KPIs and success criteria are established and followed for the landscape, relevant teams in Landscape and services are coordinated accordingly. Manage the landscape performance KPI monitoring process and ensure KPIs are measured correctly. Where necessary, initiate and manage projects to keep the KPIs in agreed scale and even plan for further improvements in a proactive manner, engage necessary resources. Gather detailed information on where KPIs are not met facilitate responsive actions which may then be transformed into improvement projects. Work with all levels of contacts from cross functional teams for further enhancing the KPIs and system performance. Ensure strict Governance to keep the performance of the systems to acceptable levels of performance across the landscape. Housekeeping Periodically check and schedule the housekeeping activities like archiving as per retention policy. Ensure housekeeping jobs are running as scheduled and new jobs are put into process as needed, ensure other housekeeping actions are also planned and taken as well, Ensure that improvement activities are carried out according to landscape methodology, agreed design, security and performance criteria and General IT controls. Resilience and Availability Bring in or operate pro-active measures to measure service performance. Plan for and ensure Proactive Application maintenance to prevent unplanned disruption due to incompatibility of software versions incomplete/untested release packages Ensure high availability of Applications to the Dalmia business by designing and deploying high quality maintenance plans, covering backup, archiving, housekeeping, health checks, job runs, administration, etc. Ensure minimal business disruption . In case of a disruption, resolve the issue and the root cause with less downtime Compliance sustainability and integrity Review Compliance Status and take necessary action to mitigate any non-compliance as identify. Conduct all operation of function, ensuring social responsibility and accountabilities by following the company guideline of the same. Review activity under control and take action to make the same sustainable as per the company sustainability principle. Be responsible for ethical operation under his control. Be responsible for prevention, detection and reporting of bribery and other forms of corruption including breach of code of conduct and other company regulation. Avoid all such activity that could lead to or imply breach of code of conduct, anti-bribery and anti-corruption etc. Immediately report any incidents related to social responsibility violations and anticorruption / Anti Bribery process deviation Educational Qualifications Engineering Graduate from reputed institute (Computer Science / Information Technology) Bachelors in computers applications / MBA (IT) from reputed Institute. Diploma / Certification in Information technology infrastructure library (ITILV5) Certification in Windows / Exchange / SCCM. Certification in AWS / Azure Work Experience At least 2-3 years working experience in manufacturing organization candidate and should have worked at least in one Microsoft 365 implementation. Minimum 10 years of experience Exposure to Multi Site environment Hands on working knowledge in IT service delivery following framework of ISO/IEC20000, ITILV5 COBIT5 Knowledge and skills Must have thorough knowledge of networks and cloud computing, proficient in Microsoft Windows software, including server, Linux, office 365, antivirus, end point security, basic networks and troubleshooting. Knowledge and hands on experience in SCCM, Remote Desktop Support, Password management, active directory, VMWare, etc. Access system performance recommend improvement. Proficiency in IT supplier co-ordination to a high level of competency including KPI/SLA reviews, reporting and performance troubleshooting and contract reviews. Skills and academic qualifications Educational Qualifications Minimum Qualification - Bachelors in computers applications / MBA (IT) from reputed Institute. Functional Skills Technical Skills required - Hands on working knowledge in IT service delivery following framework of ISO/IEC20000, ITILV5 COBIT5 Relevant and total experience Total Number of experience required - Minimum 10 years of experience

Strategic Planning and Implementation Experience of ERP Implementation IT Infrastructure Management Security and Risk Management Project Management Team Leadership and Development Vendor Management Budget Management Compliance

Job Summary: Programmers.IO is seeking a highly skilled and experienced IT Manager to lead our Internal IT organization in either our Hyderabad or Jaipur office. The IT Manager will be responsible for strategic planning, policy development, and team leadership to ensure the smooth operation of our IT infrastructure, provide exceptional technical support, and drive IT initiatives that align with our business objectives. Responsibilities: IT Operations Management: Oversee daily IT operations, ensuring system availability and reliability; manage network infrastructure, servers, hardware, and software; monitor system performance; manage IT budgets and expenses. IT Strategic Planning: Develop and execute an IT strategy aligned with company goals; identify emerging technologies; lead IT roadmap development. Policy Development and Governance: Establish IT policies and standards for security and compliance; develop IT governance frameworks; oversee disaster recovery and business continuity planning. Team Leadership and Management: Lead and develop a high-performing IT team; provide staff guidance, training, and support; manage team performance, goals, and evaluations. Technical Support: Ensure timely and effective resolution of IT support requests and incidents; provide oversight for technical support activities; develop and maintain IT support documentation and training materials. Project Management: Oversee IT projects, including system upgrades and implementations; coordinate with vendors; monitor project progress and provide updates. Vendor Management: Manage IT vendor relationships; evaluate vendor performance and SLAs; negotiate contracts and licensing agreements. Security Management: Ensure data and system security; develop strategies to mitigate IT risks and cybersecurity threats; oversee security audits and compliance assessments. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. 10+ years of progressive experience in IT management, with a focus on internal IT and support. Proven experience leading an IT organization at a senior level. Strong leadership, strategic thinking, and decision-making skills. Excellent knowledge of ITIL framework and best practices. Extensive experience with project management methodologies (e.g., Agile, Waterfall). Strong technical skills in networking, server administration (Windows/Linux), cloud technologies (AWS/Azure), and enterprise systems. Excellent communication, interpersonal, and customer service skills. Ability to work independently and collaboratively with senior executives. Relevant certifications (e.g., ITIL, PMP, CISSP, Microsoft/Cisco) are a plus. Preferred Skills: Experience with scripting and automation tools (e.g., PowerShell, Python). In-depth knowledge of security best practices and compliance standards (e.g., ISO 27001, SOC 2). Experience managing IT in a fast-paced, growing organization, preferably in the software development industry. Strong business acumen.

We are seeking a visionary and experienced Senior IT Manager to lead our corporate IT department with a focus on Digital Workplace services. This role will oversee the organizations IT infrastructure, systems, and digital workplace solutions, including data loss prevention (DLP), collaboration tools, and secure access management. The Senior IT Manager will be responsible for driving strategic initiatives that enhance user experience, collaboration, and security while ensuring the delivery of high-quality technology services and support. Key Responsibilities: Strategic Leadership for Digital Workplace: Develop and execute IT strategies and roadmaps specifically for Digital Workplace services, including collaboration platforms (such as Microsoft Teams, SharePoint, etc.), endpoint management, and DLP solutions, ensuring alignment with business objectives. Drive innovation in digital collaboration tools, mobility solutions, and remote access technologies to enhance employee productivity and engagement. IT Governance and Compliance: Establish governance frameworks, policies, and procedures to ensure compliance with regulatory requirements, industry standards, and security best practices, especially around DLP and collaboration tools. Implement governance for digital tools to ensure secure and compliant usage of collaboration platforms and file-sharing services. Infrastructure and Digital Workplace Management: Oversee the design, implementation, and management of the IT infrastructure and Digital Workplace solutions, ensuring scalability, reliability, security, and user satisfaction. Lead efforts to improve and maintain collaboration platforms, ensuring seamless integration and secure usage across teams. Systems Administration and Operations: Manage enterprise-wide systems and applications, including collaboration tools and endpoint security, ensuring optimal configuration and availability to meet business needs. Oversee the deployment and management of digital workplace tools, with a focus on driving adoption and maximizing ROI. IT Security and Risk Management (DLP Focus): Develop and implement IT security strategies, particularly in Data Loss Prevention (DLP), to protect digital assets and sensitive information from breaches and vulnerabilities. Ensure real-time monitoring, incident response, and reporting of potential DLP violations while balancing operational needs with security requirements. Digital Workplace Tools & Collaboration Services: Oversee the implementation, management, and optimization of collaboration services, such as Microsoft Teams, SharePoint, OneDrive, and other tools, to enhance team communication and productivity. Drive initiatives to streamline workflows using automation and integration of collaboration tools with other enterprise systems. Budgeting and Resource Allocation: Develop and manage the IT budget, including costs related to digital workplace solutions and security tools (e.g., DLP, collaboration software). Optimize spending on collaboration services, endpoint management tools, and cloud-based solutions to deliver maximum value. Vendor and Contract Management: Manage relationships with vendors and service providers for digital workplace solutions, collaboration tools, and security software, negotiating contracts and ensuring adherence to SLAs. Team Leadership and Development: Lead and mentor a team of IT professionals focused on Digital Workplace services, DLP, and collaboration technologies. Foster a culture of collaboration, continuous learning, and innovation. Project and Program Management: Oversee IT projects related to the implementation and upgrade of digital workplace technologies, ensuring alignment with strategic objectives and successful delivery within scope and timelines. Stakeholder Engagement and Communication: Collaborate with executive leadership, department heads, and stakeholders to understand their IT and digital workplace needs, communicating strategies, initiatives, and accomplishments effectively. Education & Experience Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred). 10+ years of progressive IT leadership experience, with expertise in managing digital workplace solutions, collaboration tools, and security initiatives (especially DLP). Strong technical expertise in IT infrastructure, systems administration, networking, security, and cloud-based collaboration technologies. Proven experience with Digital Workplace transformation, driving adoption of collaboration tools, and implementing security measures, including DLP. Excellent leadership skills with a proven ability to inspire and mentor teams in a dynamic environment. Strong problem-solving skills and strategic thinking, with a focus on innovation, security, and enhancing digital collaboration. Certifications ITSM, ITIL, or CISM certifications preferred. Project management certification (e.g., PMP) is highly desirable. Certification or experience in Digital Workplace platforms (Microsoft 365, Google Workspace) and security solutions (DLP, endpoint protection) is a plus.

Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maintains the frameworks and artefacts used in the implementation of an application, with reference to the systematic architecture of the overall application portfolio e. Responsible for application architecture paradigms such as service-oriented architecture (SOA) and, more specifically, microservices, ensuring business achieve agility and scalability for a faster time to market f. Provide solution of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture Depending on the clients need with particular standards and technology stacks create complete RFPs Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Tracks industry and application trends and relates these to planning current and future IT needs g. Provides technical and strategic inputs during the project planning phase in the form of technical architectural designs and recommendations h. Account mining to find opportunities in the existing clients i. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. j. Identifies implementation risks and potential impacts. k. Create new revenue streams within applications as APIs that can be leveraged by clients l. Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part 2. Understanding application requirements and design a standardize application a. Creating Intellectual Property in forms of services, patterns, models and organizational approaches b. Designing patterns, best practices and reusable applications that can be used for future references c. Ensure system capabilities are consumed by system components and set criteria for evaluating technical and business value in terms of Tolerate, Invest, Migrate and Eliminate d. Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance e. Coordinating input on risks, costs and opportunities for concepts f. Developing customised applications for the customers aligned with their needs g. Perform design and code reviews thoroughly on regular basis, keeping in mind the security measures h. Understanding design and production procedures and standards to create prototypes and finished products i. Work closely with systems analysts, software developers, data managers and other team members to ensure successful production of application software j. Offer viable solutions for various systems and architectures to different types of businesses k. Seamless integration of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development l. Transforming all applications into digital form and implement and evolve around mesh app and service architecture that support new technologies like IOT, blockchain, machine learning, automation, BOTS etc m. Cloud Transformation: (Migration) Understanding non-functional requirements Producing artefacts such as deployment architecture, interface catalogue Identify internal and external dependency, vendor and internal IT management Support build and testing team n. Cloud Transformation: (Modernization) Understanding and Defining target architecture in Integration space Assessing project pipeline / demand and align to target architecture Technical support of delivery team in terms and POC and technical guidance o. Keep Up-to-date with the latest technologies in the market Mandatory Skills: App-Cloud-Google. Experience: 8-10 Years.

A Snapshot of Your Day Begin your day by coordinating a team of passionate IT professionals committed to maintaining and optimizing our world-class IT infrastructure. Youll navigate through planning sessions, collaborate with other departments to ensure seamless integration of our systems, and lead all aspects of IT project execution. Your day will be filled with opportunities to solve complex problems, innovate, and drive our technological roadmap forward. How You ll Make an Impact Lead the IT department to successfully implement and maintain brand new systems and solutions. Conduct comprehensive cost/benefit analyses for proposed IT projects, crafting the organizations IT strategy. Develop and enforce strict security protocols to protect our data and voice networks. Coordinate the administration of IT systems software, hardware, and databases to ensure efficient performance. Manage end-user technology and software support, ensuring flawless user experiences. Drive ambitious IT projects from conception through completion, competing to stay ahead in the industry. What You Bring Proven experience in IT management with a track record of successful project implementation. Outstanding problem-solving skills and the ability to determine the best solutions efficiently. Excellent leadership abilities, encouraging collaboration and inclusion within your team. Strong analytical skills to conduct cost/benefit analyses and craft IT strategies. Expertise in IT systems software, hardware, databases, and data processing operations. A drive to innovate and continuously improve our IT infrastructure.

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Role: Pega Senior Consultant (Pega LSA) Location: Chennai Work Mode: 5 days work from office Technical & Behavioral Competencies: CPLSA (Certified Pega Lead System Architect) (Mandatory) Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) Nice to have PEGA Upgrade experience SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Direct Responsibilities: To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tool s capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams. #Eviden

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Role: Pega Senior Consultant (Pega LSA) Location: Chennai Work Mode: 5 days work from office Technical & Behavioral Competencies: CPLSA (Certified Pega Lead System Architect) (Mandatory) Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) Nice to have PEGA Upgrade experience SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Direct Responsibilities: To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tool s capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams.

Consultant as a Service (CaaS) offering is specifically designed for your business that needs a short or medium boost in capacity or technical expertise Our consulting team is a group of highly-skilled, subject matter experts (SMEs) with credentials and experience to ensure your organization achieves its business objective We offer handholding to our customers to either adopt new technology or upgrade existing IT services, within the limit of your budget without compromising on quality and security

JumpCloud is looking for a Senior Product Manager to help drive our device management roadmap for Apple devices and help own the future of device management at JumpCloud. You will own one or more product feature areas around systems insights, directory insights, and device management and be responsible for meeting KPIs and objectives. Responsibilities: Engage cross-functional stakeholder groups inside the company and work with customers to ensure our products to meet or exceed current and future needs Collaborate closely with Software Architects, user experience and research, marketing, business analytics, and other cross functional teams to define products with great customer experience Lead and complete efforts in defining outcomes, epics, user stories, business/technical requirements and apply customer knowledge to the software development process. Alignment of the roadmap and application of our KPIs across products, as well as oversee execution and key outcomes related to device management for all our supported platforms. Communicate the product vision by driving outbound communications around the product, as well as communicate to senior leadership across the Company, and customers around the World, through written and verbal efforts. We re looking for: Ideal candidate has 5+ years of Product Management experience directing strategy and execution of SaaS, Enterprise or security products and/or 10+ years in IT Management 8+ years of increasing responsibility in related roles. Experience with Unified Endpoint Management, specifically in managing Apple ecosystem of products, including Macs, iPhones, and iPads Good knowledge of IT-related technologies such as osquery, compliance standards (NIST, CIS, SOC2, HIPAA), MDM, UEM or software management, threat detection, and cybersecurity. Domain knowledge in security (Ex: Zero Trust, IAM, User Directories, Software defined perimeter, security policies etc.) Solid understanding of end user device management technologies (i.e., VMware Workspace One, Apple Business Manager) Experience developing products and services for Apple environments is a differentiator. Migration experience from SCCM to Intune Microsoft Endpoint Manager, including co-management and hybrid configurations Self starter with drive and demonstrated ability to execute and deliver product and achieve objectives in an innovative and fast paced environment. Track record of driving impact in a cross-functional, highly collaborative environment that releases software often. We are looking for someone who can ship products. Swift, high-quality decision making and prioritization, informed by customer and market data, but balanced with pragmatism and vision. Excellent communication skills across all mediums (visual, written, verbal) that inspire teams, simplify complex technical concepts, and bolster your decisions with focus and clarity. Passion to be successful in startup and high growth environment

Our client has successfully established an automated warehouse as part of the Integrated Consumer Goods Manufacturing and Logistics Facility located in Trichy and Kapurthala. This automation initiative encompasses several key components: a) Hardware, which includes racks, cranes, conveyors, and guided vehicles; b) ASRS Controllers that oversee the operation of the hardware; and c) a Warehouse Management System (WMS) that serves as the interface between the ERP system and both the hardware and Warehouse Control System (WCS). To ensure the effective implementation of the WMS and WCS at the Kapurthala AMLF, it is essential to have a sufficient number of resources .This team will play a crucial role in providing IT infrastructure management, implementation, and support services throughout the various phases of the project. The detailed Scope of Work is outlined below. Execution of IT solutions in accordance with the sanctioned architecture Management of ICML IT infrastructure and security Oversight of high and medium-tier servers, routers, switches, firewalls, as well as storage and backup systems Administration of network and systems Management of wireless access points Oversight of user access and asset lifecycle Administration of Active Directory and patch management Management of vendors and original equipment manufacturers Ensuring compliance with information management policies and providing reports Facilitation of IT audits Following is the summary of roles and role of the persons who will be engaged as part of project delivery. Role (IT Operation lead- IS1 / IS2 Grade) Key Areas IT Infrastructure Oversight Resource Allocation User Administration Compliance with IM Policies / Reporting Execution of IT solutions in accordance with the sanctioned architecture ICML IT Infrastructure / Security Oversight Management of High and Medium-End Servers, Routers, Switches, Firewalls, Storage, and Backup Systems Network and System Oversight Management of Wireless Access Points User Access Oversight / Asset Lifecycle Management Active Directory Management / Patch Oversight Vendor and OEM Coordination Facilitation of IT Audits Comprehensive application support and resolution of all escalated issues Overseeing the management of specific servers and networks to ensure uninterrupted operation. Establishing new link connections and the requisite IT infrastructure at newly initiated project sites. Ensuring data backup, access control, IT security, software licensing, and compliance with IM Policy and Central Guidelines to achieve 100% adherence. Planning job responsibilities and delivering IT support services to users at project locations. Managing IT budgeting (capital expenditures and revenue for hardware, software, administration, consumables, etc.), procurement processes, maintaining an efficient inventory, and engaging in discussions with the business regarding procurement needs. Supervising daily operations to address escalations. Tracking the progress of new implementations and reporting findings to the business and head office. Monitoring incidents related to IT security. Acting as the business liaison for IT requirements and discussions. Overseeing e-waste management. Managing the asset inventory. Utilizing soft skills to effectively engage with user managers across various organizational levels. Conducting inspections of the quality processes employed by IT implementation partners. Facilitating IT audits. Reviewing compliance with the IT Act (including electronic signatures, records, e-waste, etc.) and identifying any gaps. Providing compliance reports to the head office in accordance with established procedures. Overall management of the team. Overseeing asset lifecycle management for both software and hardware. Continuously offering feedback to enhance process efficiency. Strategically planning for new requirements and the establishment of new locations. The IT Support Executive is responsible for overseeing Key Areas IT Infrastructure Management User and team Management IT Compliance Servers, Storages health checkup log book maintain Monitoring of backups Addressing of all the issues / IT related request logged with Helpdesk. Closure of all Servers and Client patch management, Antivirus update issues Asset management Deployment and replacement of Hardware devices Firmware upgrade of all HW devices Remote connectivity, VPN and VDI support Monitoring of links and address the issues. Software installation in end-user machine while handing over the asset to the user Re-installing relevant software during the time of troubleshooting Coordinate with vendor for part replacement Manage changes in IT infrastructure within the desired timeline (e.g., link upgrade, OS upgrade etc.) Managing process related to ITPF Coordinate access for 3rd party users Managing the specific servers & network Coordinate and constantly follow-up with central helpdesks for call resolution IT Security Incidences involving anti-virus, data backup, IT hardware stock etc. Printer support (Including cartridge management) Job planning & providing L1 IT support services to visiting users Soft-skills to manage the users Co-ordinate e-waste management as per the direction from District Office Adhoc travel to locations (demand based) for providing L1 support (in case of exigency)

Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maintains the frameworks and artefacts used in the implementation of an application, with reference to the systematic architecture of the overall application portfolio e. Responsible for application architecture paradigms such as service-oriented architecture (SOA) and, more specifically, microservices, ensuring business achieve agility and scalability for a faster time to market f. Provide solution of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture Depending on the clients need with particular standards and technology stacks create complete RFPs Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Tracks industry and application trends and relates these to planning current and future IT needs g. Provides technical and strategic inputs during the project planning phase in the form of technical architectural designs and recommendations h. Account mining to find opportunities in the existing clients i. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. j. Identifies implementation risks and potential impacts. k. Create new revenue streams within applications as APIs that can be leveraged by clients l. Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part 2. Understanding application requirements and design a standardize application a. Creating Intellectual Property in forms of services, patterns, models and organizational approaches b. Designing patterns, best practices and reusable applications that can be used for future references c. Ensure system capabilities are consumed by system components and set criteria for evaluating technical and business value in terms of Tolerate, Invest, Migrate and Eliminate d. Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance e. Coordinating input on risks, costs and opportunities for concepts f. Developing customised applications for the customers aligned with their needs g. Perform design and code reviews thoroughly on regular basis, keeping in mind the security measures h. Understanding design and production procedures and standards to create prototypes and finished products i. Work closely with systems analysts, software developers, data managers and other team members to ensure successful production of application software j. Offer viable solutions for various systems and architectures to different types of businesses k. Seamless integration of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development l. Transforming all applications into digital form and implement and evolve around mesh app and service architecture that support new technologies like IOT, blockchain, machine learning, automation, BOTS etc m. Cloud Transformation(Migration) Understanding non-functional requirements Producing artefacts such as deployment architecture, interface catalogue Identify internal and external dependency, vendor and internal IT management Support build and testing team n. Cloud Transformation(Modernization) Understanding and Defining target architecture in Integration space Assessing project pipeline / demand and align to target architecture Technical support of delivery team in terms and POC and technical guidance o. Keep Up-to-date with the latest technologies in the market Mandatory Skills : Microservices.Experience8-10 Years.

Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maintains the frameworks and artefacts used in the implementation of an application, with reference to the systematic architecture of the overall application portfolio e. Responsible for application architecture paradigms such as service-oriented architecture (SOA) and, more specifically, microservices, ensuring business achieve agility and scalability for a faster time to market f. Provide solution of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture Depending on the clients need with particular standards and technology stacks create complete RFPs Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Tracks industry and application trends and relates these to planning current and future IT needs g. Provides technical and strategic inputs during the project planning phase in the form of technical architectural designs and recommendations h. Account mining to find opportunities in the existing clients i. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. j. Identifies implementation risks and potential impacts. k. Create new revenue streams within applications as APIs that can be leveraged by clients l. Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part 2. Understanding application requirements and design a standardize application a. Creating Intellectual Property in forms of services, patterns, models and organizational approaches b. Designing patterns, best practices and reusable applications that can be used for future references c. Ensure system capabilities are consumed by system components and set criteria for evaluating technical and business value in terms of Tolerate, Invest, Migrate and Eliminate d. Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance e. Coordinating input on risks, costs and opportunities for concepts f. Developing customised applications for the customers aligned with their needs g. Perform design and code reviews thoroughly on regular basis, keeping in mind the security measures h. Understanding design and production procedures and standards to create prototypes and finished products i. Work closely with systems analysts, software developers, data managers and other team members to ensure successful production of application software j. Offer viable solutions for various systems and architectures to different types of businesses k. Seamless integration of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development l. Transforming all applications into digital form and implement and evolve around mesh app and service architecture that support new technologies like IOT, blockchain, machine learning, automation, BOTS etc m. Cloud Transformation(Migration) Understanding non-functional requirements Producing artefacts such as deployment architecture, interface catalogue Identify internal and external dependency, vendor and internal IT management Support build and testing team n. Cloud Transformation(Modernization) Understanding and Defining target architecture in Integration space Assessing project pipeline / demand and align to target architecture Technical support of delivery team in terms and POC and technical guidance o. Keep Up-to-date with the latest technologies in the market Mandatory Skills: Gen AI Quality Assurance.Experience8-10 Years.

Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maintains the frameworks and artefacts used in the implementation of an application, with reference to the systematic architecture of the overall application portfolio e. Responsible for application architecture paradigms such as service-oriented architecture (SOA) and, more specifically, microservices, ensuring business achieve agility and scalability for a faster time to market f. Provide solution of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture Depending on the clients need with particular standards and technology stacks create complete RFPs Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Tracks industry and application trends and relates these to planning current and future IT needs g. Provides technical and strategic inputs during the project planning phase in the form of technical architectural designs and recommendations h. Account mining to find opportunities in the existing clients i. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. j. Identifies implementation risks and potential impacts. k. Create new revenue streams within applications as APIs that can be leveraged by clients l. Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part 2. Understanding application requirements and design a standardize application a. Creating Intellectual Property in forms of services, patterns, models and organizational approaches b. Designing patterns, best practices and reusable applications that can be used for future references c. Ensure system capabilities are consumed by system components and set criteria for evaluating technical and business value in terms of Tolerate, Invest, Migrate and Eliminate d. Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance e. Coordinating input on risks, costs and opportunities for concepts f. Developing customised applications for the customers aligned with their needs g. Perform design and code reviews thoroughly on regular basis, keeping in mind the security measures h. Understanding design and production procedures and standards to create prototypes and finished products i. Work closely with systems analysts, software developers, data managers and other team members to ensure successful production of application software j. Offer viable solutions for various systems and architectures to different types of businesses k. Seamless integration of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development l. Transforming all applications into digital form and implement and evolve around mesh app and service architecture that support new technologies like IOT, blockchain, machine learning, automation, BOTS etc m. Cloud Transformation(Migration) Understanding non-functional requirements Producing artefacts such as deployment architecture, interface catalogue Identify internal and external dependency, vendor and internal IT management Support build and testing team n. Cloud Transformation(Modernization) Understanding and Defining target architecture in Integration space Assessing project pipeline / demand and align to target architecture Technical support of delivery team in terms and POC and technical guidance o. Keep Up-to-date with the latest technologies in the market Mandatory Skills: MFC programming.Experience8-10 Years.

Skill required: Digital Inside Sales - Inside Sales Designation: Customer Success Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Roles and ResponsibilitiesEnsure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction.Customer Feedback:Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues.Execute high level troubleshooting and drive resolution of customer issues as quickly as possible.Provide recommendations for upsell and cross sell of Vertex solutionsIdentifying and assessing potential risks of churn and developing and implementing risk mitigation strategiesMonitoring and reporting on the effectiveness of risk management processesCollaborating with various departments to ensure risk management practices are integrated into daily operationsSet and manage expectations monitoring customers achievements.Bachelors degree and 2-plus years of relevant work experience, preferably in Cloud technology implementation, project management and supportExperience in implementing solutions on Major cloud platformsProven track record of onboarding and supporting customers to deliver high customer satisfaction, advocacy, and loyaltyExperience navigating and steering customer engagements to completion with a high level of customer satisfactionStrong listening and verbal communication skillsFamiliarity with common customer success and CRM platforms such as Salesforce, Gainsight etc. Experience in the enterprise, XaaS, cloud, or services spaceAn affinity for getting to know people and helping them solve their business problems Roles and Responsibilities: Roles and ResponsibilitiesEnsure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and improve satisfaction.Customer Feedback:Collect and analyze customer feedback to identify areas for improvement and work with internal teams to address these issues.Execute high level troubleshooting and drive resolution of customer issues as quickly as possible.Provide recommendations for upsell and cross sell of Vertex solutionsIdentifying and assessing potential risks of churn and developing and implementing risk mitigation strategiesMonitoring and reporting on the effectiveness of risk management processesCollaborating with various departments to ensure risk management practices are integrated into daily operationsSet and manage expectations monitoring customers achievements Qualification Any Graduation

Position Summary: We are seeking a proactive and hands-on Manager, Business Technology to lead and oversee all internal IT initiatives for our growing pharmaceutical company. This role is responsible for managing a wide range of technology projects, including ERP system changes and upgrades, third-party system integrations, IT infrastructure maintenance, internal software development, website updates, and vendor-led projects. The ideal candidate has a strong background in IT project management, business systems, and cross-functional collaboration, particularly within the pharmaceutical or life sciences industry. The job requires working from 4:00 p.m. to 1:00 a.m. as you need to support India and US operations. Key Responsibilities: ERP System Management: Oversee enhancements, upgrades, and integrations related to the companys ERP platform; coordinate with internal stakeholders and external vendors to ensure minimal disruption to operations. Project Management: Lead and manage multiple concurrent IT projects, including planning, budgeting, scheduling, resource allocation, risk mitigation, and delivery; apply project management methodologies to drive timely and successful execution. Third-Party Integration: Manage the integration of third-party tools and platforms with internal systems; serve as the primary liaison between external technology partners and internal teams. IT Infrastructure Oversight: Supervise the maintenance and upgrades of the companys IT infrastructure (servers, networks, user hardware/software, cybersecurity); coordinate with MSPs or internal resources. In-House Software Development: Manage internal development projects for custom tools or platforms, including requirement gathering, sprint planning, QA testing, and deployment. Website Development and Upgrades: Oversee corporate website updates and redesigns in collaboration with marketing and external developers; ensure the website aligns with corporate branding, regulatory, and functional needs. Vendor and Service Provider Management: Evaluate, onboard, and manage third-party service providers; define scopes of work, manage contracts, and monitor performance. Stakeholder Communication: Collaborate with cross-functional teams including Finance, Operations, Regulatory, and Quality to ensure technology initiatives align with business objectives. Compliance & Documentation: Ensure systems and processes comply with relevant industry regulations and internal SOPs, especially around GxP and data integrity where applicable. Qualifications: Bachelors degree in Information Technology, Computer Science, Business, or related field; MBA or relevant certifications (PMP, ITIL, etc.) preferred. 58 years of experience in IT project management, systems integration, or business technology roles. Experience in the pharmaceutical, biotech, or life sciences industry is highly desirable. Strong understanding of ERP systems (e.g., NetSuite, SAP, Microsoft Dynamics). Proficiency with project management tools (e.g., JIRA, Asana, MS Project). Demonstrated experience managing cross-functional technology projects from inception to completion. Strong vendor management and negotiation skills. Excellent communication, analytical, and leadership skills. Ability to thrive in a dynamic, fast-paced, and evolving environment. Why Join Us: This is an exciting opportunity to build and shape the technology backbone of a company at the forefront of pharmaceutical innovation. You’ll play a crucial role in aligning IT capabilities with business goals and ensuring operational excellence through effective technology deployment.

5+ Years Position Overview: The primary goal is to ensure that Information technology (IT) service delivery adds the maximum value to our client and facilitates the achievement of institutional goals. The Director leads and manages the IT department, serving as a strategic advisor to college leadership on all technology initiatives. The Director is responsible for oversight and strategic implementation of the organization s IT strategic plans, security, systems, applications, infrastructure, and policies and procedures. The Director aligns technology initiatives with the organization s goals and objectives to drive innovation, modernization, growth, efficiency, and customer service. This leader is responsible for developing and maintaining a commitment to advancing technology solutions, as is required by today s technology-savvy student. Building on a culture of customer service and understanding the needs of today s technology-savvy student, the Director will work to shape Client expectations regarding technology services. Roles and Responsibilities: Provide leadership and management onsite at Client location of assigned IT department. Know the statement of work (SOW). Work with OculusIT to manage the contract/account against contract budget. Oversee IT; applications, infrastructure, end user computing, client support and client projects and work plans. Set objectives and strategies for the IT department. Develop business cases and provide options to our client for suitable technology to streamline all internal operations and help optimize their strategic benefits. Work with the expanded OculusIT team to design, implement and customize IT systems and platforms to improve customer experience. Facilitate the implementation of new systems, as applicable and within scope, and provide guidance to client IT staff and departmental users within the institution. Work closely with OculusIT team and Client CFO, or other client defined contract administrator, to review, assess, and approve purchases of equipment and software. Maintain daily communications with the remote OculusIT team to ensure computer and network infrastructure in the institution operates at optimal performance. In collaboration with the OculusIT Service Delivery Management, guide and organize IT-related projects. Monitor changes or advancements in technology to discover ways the institution can gain competitive advantage. Use industry standard metrics and measures to assess team performance (service quality, staffing levels, service levels) and adjust resources and processes accordingly. Use industry standard measures to report and review contracts metrics. Ensure escalated issues are addressed in a timely manner and that established service levels are consistently achieved. Design, monitor, and refine work processes and procedures so that issues are resolved efficiently and by the appropriate level of technical staff. Serve as the escalation point for any issues or complaints and ensure they are resolved with an appropriate sense of urgency. In concert with the service delivery manager and remote OculusIT team, coordinate resolution of complex issues that involve multiple technical resources and ensure effective use of applicable resources. Develop and maintain documentation (policies and procedures), SOPs and internal training materials. Ensure all service tickets and projects are logged into ticket/service/project tracking application. Develop and maintain client departmental relationships. Provide technical product training and basic user functionality training when required. Work closely with the OculusIT NOC SOC, if applicable, to maintain production infrastructure uptime, proactive monitoring of security and performance and reporting deliverables. Requirements: Proven experience as Director of IT or similar IT management role. Excellent knowledge of higher education IT systems, applications and infrastructure. Background in designing/developing IT systems and planning IT implementation. Solid understanding of data analysis, budgeting and business operations. Superior analytical and problem-solving capabilities. A strong strategic and business mindset. Excellent organizational and leadership skills. Outstanding communication and interpersonal abilities. BS/BA in computer science, engineering or relevant field; MS/MA preferred. Ready to Dive InPlease Share your Details!

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Role: Pega Senior Consultant (Pega LSA) Location: Chennai Work Mode: 5 days work from office Technical Behavioral Competencies: CPLSA (Certified Pega Lead System Architect) (Mandatory) Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) Nice to have PEGA Upgrade experience SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Direct Responsibilities: To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tool s capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams. #Eviden