251 It Management Jobs - Page 10

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Customer Service Operations Good to have skills : Desktop Transformation Minimum 0-2 year(s) of experience is required Educational Qualification : 15years Summary :As an Application Tech Support Practitioner, you will be responsible for providing exceptional customer service operations to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, utilizing exceptional communication skills to keep world-class systems running. Roles & Responsibilities: Provide exceptional customer service operations to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Act as the ongoing interface between the client and the system or application, utilizing exceptional communication skills to keep world-class systems running. Utilize desktop transformation skills to ensure seamless system and application performance. Collaborate with cross-functional teams to ensure quality and timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Strong customer service operations skills. Good To Have Skills:Desktop Transformation. Excellent communication skills to effectively interface with clients and cross-functional teams. Ability to accurately define client issues and design resolutions based on deep product knowledge. Strong understanding of system and application performance. Ability to collaborate with cross-functional teams to ensure quality and timely resolution of client issues. Additional Information: The candidate should have a minimum of 0-2 years of experience in customer service operations. The ideal candidate will possess a strong educational background in information technology operations, computer science, or a related field, along with a proven track record of delivering exceptional customer service. This position is based at our Gurugram office. Qualifications 15years

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge. Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Strong understanding of IT operations and service desk management. Experience with incident management and problem management processes. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations or a related field. This position is part of the Software/Application/Cloud Tech Support job family group. This position is based at our Bengaluru office. Qualification Bachelor Degree

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of IT operations and support. Experience with incident management and problem management. Excellent communication and interpersonal skills. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field. This position is based at our Bengaluru office. Qualifications Bachelor Degree

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of client issue resolution based on deep product knowledge. Exceptional communication skills. Experience collaborating with cross-functional teams. Knowledge of the latest advancements in service desk management and voice support. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Gurugram office. Qualifications Bachelor Degree

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft 365 Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability, creating and implementing Requests for Change (RFC), and collaborating with vendors and service management teams for issue analysis and resolution. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement effective troubleshooting strategies. Update knowledge base articles. Collaborate with vendors for issue resolution. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft 365. Strong understanding of IT infrastructure management. Experience with incident and problem resolution. Knowledge of Requests for Change (RFC) processes. Familiarity with service management principles. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft 365. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

• Experienced IT Trainer specializing in Web and Mobile App Development • Technologies (HTML, CSS, JavaScript, React, Angular) • Mobile development (Flutter, React Native) • Responsibilities creating course materials, sessions Contact : 6351842742 Perks and benefits Incentive + PF + Mobile with Several

Our Purpose Title and Summary Risk Analyst, Regulatory and Customer Assurance (India) Overview The Technology Risk Management (TRM) organization is a business enabler and industry leader of technology and security risk management practices, supported by a multi-disciplinary team of top security, technology, and risk professionals. Our mission is to exceed stakeholder expectations by providing enhanced visibility and proactive management of technology risks and ensuring strong security and sound operational environment. The Security Assurance team is responsible for working with, and demonstrating to, our stakeholders (e.g., regulators, customers, Mastercard businesses) how Mastercard complies with our security and technology promises, commitments, and obligations. India is a highly regulated environment requiring a strong risk management program to meet new and existing obligations, including audits of security processes and controls, tokenization practices and data localization compliance. Responsibilities Risk Management Framework/Governance Assist in preparation and maintenance of a consolidated control framework Support preparation of a centralized inventory of security and technology risk management requirements and assurance expectations Risk Management Guidance/Direction Support business owners in analysis of business and functional requirements resulting from regulation and customer contracts; and help identify technology and security risk controls Help assess impact of business, market and regulatory landscape changes on controls and preactices Audit Support Support customer and regulatory examinations; provide documentation and evidence to demonstrate how Mastercard satisfies obligations and commitments Assist in completing customer and regulatory inquiries and requests for information Prepare periodic customer and regulator meetings and reporting Perform compliance monitoring and pre audit readiness reviews Collection, sorting and maintaining audit evidence repository and tracking open items to closure Assist with certification efforts (e.g., SOC, ISO, PCI) Assist in reviewing reports of related parties and review System Audit Reports (SARs) and System Audit Questionnaires (SAQs) to track ecosystem compliance Experience Have knowledge of relevant regulations (e.g., payment and settlement systems, tokenization, Data localization) applicable to India business Have strong understanding of technology and information security risk management practices. Experience in handling regulatory and customer audits, conducting assessments and good understanding of governance, risk and compliance practices Be seen as a trusted advisor who understands business processes and can provide security consultation and advisory Possess excellent communication and people management skills and stakeholder management experience Be culturally aware, sensitive and able to collaborate with cross-regional teams Be a team player with strong business and operations focus Knowledge of Risk and Control Framework standards such as NIST, ISO, PCI-DDS, SOC Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and IT management (e.g., GDPR, FBA, CBA, PFMI, etc.) Knowledge of Mastercard products and technology, security and other risk management programs and practices desired, a plus but not required

Job Description Job Title IT Application Owner Lead, Risk & Control Specialist - VP Location Pune, India Role Description The ITAO Lead is a critical IT role with overall accountability and ownership of the applications and infrastructure instances. The roles key responsibility is to ensure application s IT Governance is in line with the bank s policies, procedures and standards. The ITAO Lead must manage and maintain the applications, ensuring compliance with applicable IT policies & procedures with specific consideration to Information Security guidelines/policies. The Risk and Control Specialist supports all aspects of the Audit lifecycle. This includes Ensuring all identified risks (Audit Findings) are proactively managed and closed on time and Identifying and assessing risks (Self-identified issues) and their impact, planning remediation actions, and monitoring and reporting their progress. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Supports the ITAO function across foundational platform portfolio. Has a good understanding of development methodologies and IT policies and procedures, with a focus on IT management and information security. Ensures the compliance with Deutsche Bank IT policies & procedures of all the applications in foundational platform. Implements the processes to improve safety and security of the applications, compliance with regulations, policies and standards and enhance operational readiness. Assists the bank s audit function in the remediation of audit points and self-identified issues to reduce risk. On-boards the applications onto Deutsche Bank s IT Risk and control related tools. Interface with Internal and External Auditors for IT Audits. Applications and infrastructure offboarding Controls IT assets ensuring that administration of the acquisition, storage and disposal of the assets is carried out as per the bank s processes. Remediates IT related Audit Findings and IT Risk and control related issues. Facilitates open communications and discussions among the stakeholders with the stakeholder engagement strategies and plans. Manages the technical roadmap of the application Plans/conducts/supports the disaster recovery tests. Provides the trainings and facilitate the knowledge sharing within the ITAO function. Coordinates with external vendors and service providers to ensure seamless support and maintenance. Manages findings life-cycle events (e.g. closures, risk downgrades, risk acceptances) with finding owners/ risk leads to ensure they are addressed, appropriately documented within agreed timelines. Collaborates with internal teams to educate and promote Risk and Controls standards, Finding Management Procedure and Central Function checklists to ensure successful handling of life cycle events Understands and advocates DB Policies, Procedures, Controls and standards, Finding Management Procedure and Central Function checklists to ensure successful remediation and handling of life cycle events with stakeholder Coordinates with Portfolio Owners/risk leads for the upcoming audit schedule and request if any potential SIIs are to be raised for the audit scope. Participates in Risk and Control meetings with Portfolio owners / CIO-1 to track and review the status of remediation against risk topics Ensures management transparency by way of timely risk reporting and proactive engagement and representing controls team at different governing forums. Identifies and evaluates potential areas of non-compliance or risk, assessing impact, probability and present self-identified findings and proposals for risk mitigation Your skills and experience Desirable experience at least 12-14+ plus years in the IT industry Strong people management, mentoring to other peers also leadership skills who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations. Prior ITAO experience is preferrable. Strong understanding of the SDLC and current IT trends in managing Projects. IT Risk Frameworks experience is needed. Banking / Financial industry Exposure is a plus. Business Risk audits experience is needed. Project/Development/ Release/Support Management and Technology Infrastructure management would be a plus. Strong people management and mentoring skills, along with leadership abilities. Capable of working under pressure, independently, and proactively while balancing competing priorities to achieve results in complex new development and integrations. Experience of working together with Agile/Scrum teams and their methods. Tools Used Jira, Confluence & other server monitoring tools. Experience in working in IT Risk, IT Service Management, Run the Bank and Support domains. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

About the role Perform 3rd-party audits and trainings according to ISO/IEC 27001, ISO 9001, ISO 20000-1, ISO 22301 & other IT specific standards/ frameworks Provide timely and accurate reviews of client s corrective action and closure Provide customers with timely, complete, and accurate reports of their current level of conformity / implementation of their management system Maintain schedule of audit activity with Management System clients Maintain appropriate auditor credentials and pursues advancement of those credentials and other related credentials as needed. Ensuring compliance with accreditation rules and other internal or external requirements. Ability to manage Key Customers. Supporting the sales team on technical aspects. Familiarity with use of digital tools What we offer Flexible work arrangements for better work-life balance Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave) Medical benefits ( Insurance and Annual Health Check-up) Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance) Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme) Additional Benefits (Long Service Awards, Mobile Phone Reimbursement) Company bonus/Profit share. *Benefits may vary based on position, tenure/contract/grade level* About you Qualifications and experience : Bachelor s degree in computer Science or equivalent & ideally a higher-level qualification Overall 10+ years experience , 3 Plus years Experience in IT /Management system Implementation / certification and Minimum 5 years of profound experience in the field of information security and External audits Great attitude, Analytical skills and communication skills. Preferred: ITIL Certified, CISA, CISM, CISSP, MCSE, MCSA and/or MBA Good understanding of relevant regulations and industry standards (e.g. ITIL Framework, FFIEC, SOX, COSO, COBIT, ITIL, ISO27001, PCI, HIPAA, HiTrust and GLBA), best practices and methodologies and the ability to apply these requirements to organizational internal control frameworks

Job Title: SAP B1 Functional Consultant - Manufacturing Industries Key Responsibilities: Configure SAP B1 modules, including manufacturing, projects, accounts, and inventory, to align with the company's manufacturing and project processes. Design and implement customizations and enhancements in SAP B1 to address industry-specific requirements. Provide Techno-functional support, troubleshoot, and resolve issues related to SAP B1 for internal users. Perform regular system maintenance, updates, and performance tuning to ensure optimal system performance. Develop and deliver user training sessions to ensure effective utilization of SAP B1 in the manufacturing environment. Test system functionalities to ensure they meet industry and company-specific requirements. Qualifications: B.Sc., BCA, MCA, or relevant certifications (e.g., SAP B1 Certification is a plus). Experience: 4-5 years of experience as an SAP B1 Functional Consultant or a similar role, with a focus on the manufacturing industry. Proven experience in configuring and customizing SAP B1 modules related to manufacturing processes. Strong knowledge of SAP B1 functional components. Experience with SAP B1 integrations and custom developments. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to work effectively with internal teams and stakeholders.

Required Skills Technology | ITIL - Incident Management Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Customer Centricity Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication

Position Summary Job Responsibilities NA Education BE/B.Tech Master of Computer Application Work Experience 6-11 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company Behavioural Competencies Customer focus Problem solving Learning on the fly Drive for result Technical Competencies LINUX VmWare LAN

We are seeking an experienced Chief Information Officer (CIO) with a proven track record of driving technology transformation and AI implementation in manufacturing and construction industries. The ideal candidate will be a strategic leader capable of aligning IT initiatives with business goals to improve efficiency, innovation, and competitiveness. Role & responsibilities: Strategic IT Leadership: Develop and execute a comprehensive IT strategy aligned with organizational objectives. Lead digital transformation initiatives, incorporating emerging technologies and AI. AI and Technology Implementation: Identify, implement, and integrate AI-driven solutions to enhance operations, decision-making, and customer experience. Oversee the deployment of advanced technologies to improve productivity and cost efficiency in manufacturing and construction processes. IT Operations and Infrastructure: Manage IT infrastructure, ensuring reliability, security, and scalability. Optimize IT operations to support multi-site operations across manufacturing and construction facilities. Cross-Functional Collaboration: Work closely with business leaders to identify technology needs and deliver effective solutions. Promote a culture of innovation by fostering collaboration between IT, R&D, and other departments. Risk Management and Compliance: Ensure data security, regulatory compliance, and business continuity planning. Evaluate and mitigate potential risks associated with IT systems and technology adoption. Vendor and Stakeholder Management: Manage relationships with external vendors, ensuring cost-effective and timely delivery of IT solutions. Communicate IT strategies and initiatives to executive leadership and stakeholders. Qualifications and Experience Bachelors degree in Information Technology, Computer Science, or a related field; MBA or equivalent advanced degree is preferred. 15+ years of experience in IT leadership roles . Demonstrated success in implementing AI technologies and digital transformation initiatives. Strong knowledge of ERP systems, industrial IoT, data analytics, and cloud computing. Expertise in managing IT systems for large-scale, multi-site operations. Skills and Competencies Visionary leadership with strong strategic planning and execution capabilities. Expertise in AI, data analytics, and emerging technologies. Exceptional problem-solving and decision-making skills. Excellent communication and stakeholder management abilities. Strong project management and change management expertise. Why Join Us? Opportunity to lead innovative technology transformations in a dynamic environment. Be part of a forward-thinking leadership team driving growth in manufacturing and construction. Competitive compensation and benefits package. Location: Noida,UP Reporting to: President/Managing Director

Roles and Responsibilities Manage day-to-day operations of IT infrastructure, including servers, network devices, and software applications. Oversee maintenance and support activities to ensure optimal performance and reliability of IT systems. Develop and implement policies, procedures, and standards for IT security, data management, and disaster recovery.

Lead Global IT Support (QAD) handling DAILY SUPPORT OPERATIONS, SLA ADHERENCE, INCIDENT RESPONCE & RESOLUTIONS, ENSURE HIGH QUALITY SERVICE DELIVERY, QAD TECHNICAL SUPPORT, MINIMIZE SYSTEM DOWNTIME, USER TRAINING, USER ADOPTION, SYSTEM PERFORMANCE et Required Candidate profile BE/MCA/MS 10+yrs exp into QAD IMPLEMENTATION 5+yrs exp into PROJECT MGMT / DELIVERING QAD PROGRAMS must Strong in QAD SLA support Manage different QAD projects in time & budget QAD ERP Implementation Perks and benefits Excellent Perk. Send CV to cv.ch2@adonisstaff.in

About The Role : Job Title Technology Operations Specialist SRE Corporate TitleVice President LocationPune, India Role Description As an SRE at Deutsche Bank, you will play a pivotal role in ensuring the reliability, scalability, and performance of our systems. You will collaborate closely with feature and cross-functional teams to design, build, and maintain robust and efficient systems, applying cutting-edge technologies and best practices. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities & Your skills and experience Proven experience leading and scaling Production/SRE teams in a high-growth environment. Engage in and improve the whole lifecycle of services - from inception and design, deployment, operation, and refinement. Maintain services once they are live by measuring and monitoring availability, latency, and the overall system health. Scale systems sustainably through mechanisms like automation. Evolve systems by pushing for changes that improve reliability and velocity. Support to develop policies, standards, and guidelines for site reliability. Collaboratively work with Product Owners and Engineers to run reliable services. Configure and maintains application & monitoringand Identify business objects for monitoring. Track system performance, capacity, and use your experience to create effective strategies for maintaining and improving system performance and availability. Identify issues and optimization potential and introduce related user stories. Support with automation know how to reduce the risk of bad changes. Identify, design, develop, deploy tools and processes to monitor, maintain, and report site performance and availability. Education Bachelors degree from an accredited University with a concentration in IT or Computer How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Key Responsibilities Team Leadership & Development : Manage and mentor the IT support team, providing guidance, training, and performance evaluations to ensure a high-performing support function. Service Desk Management : Oversee daily operations of the IT help desk, ensuring prompt and effective handling of support requests and incidents. Policy & Procedure Implementation : Develop and enforce IT support policies and procedures to standardize operations and improve efficiency. Performance Monitoring : Track key performance indicators (KPIs) such as response times, resolution rates, and user satisfaction to assess and enhance support services. Vendor & Asset Management : Manage relationships with external vendors, oversee procurement of IT equipment, and maintain accurate records of IT assets. User Support & Training : Provide high-quality technical assistance to users, including training sessions to enhance their understanding of IT systems and tools. Security & Compliance : Ensure IT support practices comply with organizational security policies and relevant regulations, addressing vulnerabilities proactively. Documentation : Maintain comprehensive documentation of support processes, configurations, and procedures for reference and continuity.Jobed.ai+2CompTIA+2Octo Telematics+2BizIT Solutions Ireland Qualifications & Experience Experience : Minimum of 4 years in IT support roles, with at least 2 years in a managerial or supervisory position. Essential Skills Technical Proficiency : Strong understanding of IT systems, networks, hardware, and software applications. Leadership : Proven ability to lead and develop a team, fostering a collaborative and productive work environment. Problem-Solving : Excellent analytical skills to diagnose issues and implement effective solutions. Communication : Strong verbal and written communication skills to interact with team members, stakeholders, and vendors. Customer Service Orientation : Commitment to delivering high-quality support and ensuring user satisfaction.Jobed.ai+1BizIT Solutions Ireland+1 Role & responsibilities Whatsapp Your Resume at 9910008177 email- hiring@buniyad.com or call at 9999064584

IT Manager Office 365 User Roles & Permissions AWS / Cloud Infrastructure Mgt Network & Security Admin IT Asset & Inventory Mgt Helpdesk & End-user Support IT Policy Development & Compliance Backup & Disaster Recovery Planning Vendor & License Mgt Food allowance Health insurance

Job Summary: Business Analyst is responsible for delivering the HighRadius Cloud product implementations of Fortune 1000 clients. He/She will be owning solutioning for client engagements throughout the project life cycle. This is a highly visible and complex role since the candidate will be the main point of contact for project design and work with Client SMEs and stakeholders and Client users across client organization. The candidate must have strong solutioning skills, well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. He/She will be responsible for guiding the team members, Associate Consultant and Data Analyst to implement the design and achieve project objectives. Responsibilities Perform blueprint design for one to many client projects for multiple HighRadius products. Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to finalize design. Oversee team members to ensure solution is built per the agreed design Ultimately accountable for project success by ensuring client achieves business value through a well defined solution design and holding the Associate Consultant/Data Analyst accountable to outcome metrics Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Solution design and/or Project value. Ability to produce actionable deliverables, influencing stakeholders to make informed design and decisions- Act as voice of reason within HRC and client teams Requirements Experience: 2 - 5 Years Experience Minimum 1+ years of experience as Solution Architect / Senior Business Analyst or equivalent role preferably in a fast-paced consulting / professional services set-up. Role: We have multiple roles the final role will depend on the candidates experience and credentials Education: B.Tech/B.E//M.C.A/M.S/M.Tech/MBA Other Below Preferred Requirements ( not Mandatory ) Strong solutioning, presentation and facilitation skills with small and large groups Strong analytical skills with the ability to understand Fortune 1000 client business complexities and solution those Experience in following the established processes/standards/templates to achieve successful results. High level understanding of B2B ERP systems like - SAP/ Oracle etc High level understanding of integrations - Mode of integrations (API/SFTP) Strong Stakeholder management - internal and external. High level understanding of B2B ERP systems like - SAP/ Oracle etc.

Job Summary: The Consultant is responsible for delivering the HighRadius Cloud product implementations of Fortune 1000 clients. He/She will be owning solutioning for client engagements throughout the project life cycle. This is a highly visible and complex role since the candidate will be the main point of contact for project design and work with Client SMEs and stakeholders and Client users across client organization. The candidate must have strong solutioning skills, well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. He/She will be responsible for guiding the team members, Associate Consultant and Data Analyst to implement the design and achieve project objectives. Responsibilities Perform blueprint design for one to many client projects for multiple HighRadius products. Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to finalize design. Oversee team members to ensure solution is built per the agreed design Ultimately accountable for project success by ensuring client achieves business value through a well defined solution design and holding the Associate Consultant/Data Analyst accountable to outcome metrics Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Solution design and/or Project value. Ability to produce actionable deliverables, influencing stakeholders to make informed design and decisions- Act as voice of reason within HRC and client teams Requirements Experience: 2 - 5 Years Experience Minimum 1+ years of experience as Solution Architect/Technology Business Analyst or equivalent role preferably in a fast-paced consulting / professional services set-up. Role: We have multiple roles the final role will depend on the candidates experience and credentials Education: B.Tech/B.E//M.C.A/M.S/M.Tech/MBA Other Below Preferred Requirements ( not Mandatory ) Strong solutioning, presentation and facilitation skills with small and large groups Strong analytical skills with the ability to understand Fortune 1000 client business complexities and solution those Experience in following the established processes/standards/templates to achieve successful results. High level understanding of B2B ERP systems like - SAP/ Oracle etc High level understanding of integrations - Mode of integrations (API/SFTP) Strong Stakeholder management - internal and external. High level understanding of B2B ERP systems like - SAP/ Oracle etc.

Dear Candidate, Job Title: Operations Executive Location: Gurgaon Reports To: Operations Manager Job Summary: The Operations Executive will oversee daily operational activities, ensure compliance with company policies, and drive efficiency in business processes. This role requires collaboration with cross-functional teams to optimize workflows, manage resources, and support strategic initiatives. Key Responsibilities: Process Optimization: Identify inefficiencies and implement improvements to enhance productivity. Compliance & Risk Management: Ensure adherence to industry regulations, company policies, and security protocols. Data Analysis & Reporting: Monitor key performance indicators (KPIs) and generate reports for management review. Project Support: Assist in planning and execution of IT projects, ensuring timely delivery and quality standards. Team Collaboration: Work closely with HR, IT, and finance teams to align operational strategies with business objectives. Required Skills & Qualifications: Bachelors degree in Business Administration, IT Management, or a related field. 1-2+ years of experience in operations or IT management. Strong analytical and problem-solving skills. Proficiency in project management tools and ERP systems. Excellent communication and stakeholder management abilities. Ability to work in a fast-paced environment and adapt to changing priorities. 9892371246 Email: ruchi@avaniconsulting.com

Position:- Executive - IT (Hardware, Desktop Support & Networking) Experience:- Min 2 Years Qualification:- Graduate Immediate joining preferred. Email:- hrd@metrohospitalfaridabad.com Contact:- 9999202119 (Shankey- HR Department)

Creating and updating IT policies and procedures based on industry best practices Reviewing reports from other departments that use IT services to ensure that they are functioning properly Planning, designing, and implementing new computer hardware or software systems Coordinating the implementation of new technology within an organization, including working with vendors, consulting with IT staff, and communicating with management Supervising IT staff such as computer programmers, systems analysts, and network engineers Managing IT budgets and expenditures to ensure that projects are completed within time and budget constraints Coordinating the design, development, testing, and implementation of computer systems for large companies Developing security measures to protect computer networks from unauthorized access, including firewalls, intrusion detection systems (IDS), and antivirus software Providing technical support to end users regarding the use of computer applications or hardware products Serve as the primary point of contact for all IT-related issues and requests Develop and implement short- and long-term plans to upgrade hardware and software systems Manage data backup and disaster recovery operations Ensure compliance with all relevant laws and regulations Negotiate and manage vendor contract Supervise the installation of new hardware and software system Will be responsible for Devops and CI/CD pipeline build, improvement and management. Will be responsible for Jira Ticket.

We are seeking a hands-on technically adept IT Manager (or Associate Director) to lead our India-based IT operations & Reporting to the Global IT Lead. For complete Description :- https://job-boards.greenhouse.io/acurussolutions/jobs/4556608006

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers and their patients are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement ESSENTIAL JOB FUNCTIONS: Preparing regular reports on service delivery performance and maintaining accurate documentation of processes and procedures. Reporting on Application performance and holding teams accountable for meeting Application SLAs. Developing and managing operational metrics for the technology organization to track performance and identify improvement opportunities. Owning Problem Management within the Application teams. Building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction with the services provided. Performing key vendor management tasks to ensure software currency, service level management, and road map planning. Supporting key IT initiatives, projects, and solutions across various stakeholder groups. Participating in and contributing to strategic planning activities. Performing other related duties as assigned. Continuously identifying opportunities for improving service delivery processes and implementing changes to enhance efficiency and effectiveness. Assisting management with planning and ongoing management of departmental capital and operational budget in accordance with strategic plans and run-the-business needs. Developing and maintaining purchase and replacement plans for software, aligning with the company s budget and strategic goals. Tracking IT expenses, managing to budget, and overseeing all purchasing related to IT needs. SUPPLEMENTAL JOB FUNCTIONS: Demonstrable organizational, analytical, and problem-solving skills, with an understanding of complex case resolution while working with various stakeholders and systems/processes. Demonstrated effective leadership with the ability to set clear expectations. Excellent oral and written communication skills. Ability to understand and manage the IT landscape, including key applications, assets, and tools, and work to resolve any problems or challenges. Qualifications EDUCATION & EXPERIENCE: University Degree in computer science or technical field preferred. ITIL, PMP, or other IT management certifications are preferred but not required. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran , or any other status prohibited by applicable national, federal, state or local law.