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0.0 - 2.0 years
1 - 4 Lacs
Kolkata, Gurugram, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Should have knowledge about operating systems Work form Office Rotational Shifts/ Day shift Desired Candidate Profile Fresher / experience in International BPO call center voice and non voice process knowledge about computers & Internet Perks and Benefits Domestic and International call Center No Fees Call 9988350971 9988353971 7508062612 01725000971 WhatsApp number 9781021114 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh
Posted 6 days ago
0.0 years
1 - 4 Lacs
Chennai
Work from Office
Cognizant hiring for Analyst Trainee (Three-year full-time degree only: 2022, 2023 or 2024, 2025 graduates) Job Description for Analyst Trainee Job description You will be responsible for providing technical support to our clients, including troubleshooting and resolving IT issues and ensuring the smooth functioning of their computer systems and IT services. Key responsibilities Provide first-line technical support and assistance to end-users, addressing their IT-related issues and inquiries. Log and track all support tickets, ensuring accurate documentation and timely resolution of problems. Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime. Collaborate with other IT teams to escalate complex issues and ensure prompt resolution. Maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving. Role expectations Associate should be client focused and able to work with users from different communities and cultures across the globe. Ability to have flawless communication(verbal and written) with our clients and possess sound technical knowledge. Work in shifts and work from office. Support available from Cognizant (post joining as Full Time Employee) Night shift allowance will be paid by the project. Cognizant provide cabs for pick-up and drop, ensuring safety and comfort. Timely rewards and recognition for top performers. Please note, if selected, you will join as a fresher as no prior work experience will be considered. Eligibility Criteria Students who graduated in 2022, 2023 or 2024 or 2025 with a three-year full-time degree only (BCA, BSc in Computer Science, Information Technology, Mathematics, Physics, Chemistry, Statistics, Electronics, or allied streams) are invited to apply. Students should possess consistent academic record with minimum 50% in X, XII, and UG Flexibility to work from any Cognizant office location in a given shift timing and technology is mandatory. Open to Indian nationals only. Candidates Non-Eligible : BE, B.Tech & B.Com, BA, B. Ed PG Not Eligible Information required: Mandatory documents for registration: Resume (maximum of 2 pages) with a high-resolution passport size photograph. Please note that the photograph should be clicked in a light background and both the ears of the candidates must be visible. Mandatory documents for interview All academic documents including the school/college, UG mark sheets and degree certificate.
Posted 6 days ago
0 years
0 Lacs
Vijay Nagar, Indore, Madhya Pradesh
On-site
Job Description: JS TechAlliance Consulting Private limited is a global IT solutions company that provides full-cycle services in the areas of software development, web-based enterprise solutions, mobile application design, and portal development. We combine solid business domain experience, technical expertise, profound knowledge of industry trends, and a quality-driven delivery model to offer progressive end-to-end web solutions. Our goal is to provide specialized mobile software and web business solutions while providing business consulting to our clients. Our team of Android/iOS/J2EE/Web professionals has rich IT experience and a better capability to understand your business world. Roles and Responsibilities: Assist in the development and implementation of machine learning algorithms and models. Participate in data collection, preprocessing, and feature engineering tasks. Collaborate with team members to conduct research and experimentation to improve model performance. Support the deployment of machine learning models into production environments. Perform exploratory data analysis to gain insights and identify trends in the data. Help maintain and optimize existing machine learning pipelines and workflows. Stay up-to-date with the latest developments and trends in artificial intelligence and machine learning. Requirements: B.Tech (Data Science /AI\ML) Excellent English Communication Skills Indore Localite Candidate Internship Duration: 6 Months In-Office (Fulltime Internship) Job Location: Indore Joining: Immediate Share Resume at [email protected] or can Contact Here :- 0731-3122400 Whatsapp - 8224006397 Job Type: Internship Contract length: 6 months Application Question(s): Immediate Joiner Do you live in Indore? Can you attend an In-Office Interview? How much would you rate yourself in English Communication out of 10? Have you completed your B.Tech (Data Science /AI\ML)? (Mandatory) Education: Bachelor's (Required) Language: English (Required) Location: Vijay Nagar, Indore, Madhya Pradesh (Required) Work Location: In person
Posted 6 days ago
8.0 years
0 Lacs
Telangana
On-site
IAM Security Architect Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape! Job Summary As part of the Security Architecture & Advisory team, the Identity & Access Management (IAM) Security Architect will be responsible for security of design and implementations of Sandoz's IAM landscape. He will play a critical role in ensuring the confidentiality, integrity, and availability of our IAM systems and data, while also ensuring compliance with industry regulations and internal security policies. Your Key Responsibilities Your responsibilities include, but are not limited to: Architect and design secure IAM solutions, such as SailPoint IdentityNow, MS Entra ID, CyberArk, SAP Identity Cloud Service, SAP GRC, considering industry best practices, regulatory requirements, and organizational needs. Develop and enforce IAM security policies, standards, and procedures, ensuring compliance with internal and external security requirements. Conduct comprehensive security assessments of existing IAM solutions, identifying vulnerabilities, and recommending appropriate remediation strategies. Provide guidance and support to development teams on secure IAM solution design, development, and configuration. Collaborate with other security architects and teams within the Information Security, Resilience & Compliance (ISRC) department to develop customized incident response plans for IAM security events and actively contribute to incident response activities as necessary. Advise stakeholders, management, and executives on IAM security. Develop and maintain strong relationships with key vendors and strategic external partners. Work collaboratively with product teams and key stakeholders to determine business and user requirements for end-user devices Minimum Requirements What you’ll bring to the role: University degree or equivalent experience in computer science, engineering, information technology or other relevant field(s) Fluent in written and spoken English At least 8 years’ experience as an IAM Security Architect or in a similar role, with a focus on securing systems with IAM solutions Strong knowledge and direct experience of IAM solutions design and integrations and experience in implementing multi-factor authentication, single sign-on, identity management, identity federation, role management, PKI and related technologies. Solid security architecture and engineering background Excellent negotiation, communication, and interpersonal skills, ability to develop influential relationships with different stakeholders across all levels. Experience working in a global company Preferred Requirements: Knowledge and experience of industry standards such as NIST, ISO 27001, CIS Controls, Cyber Essentials and legislatives like GDPR, NIS is a plus Certification or accreditation in Information Security (CISSP, CISM, CISA, etc.) and/or relevant vendor specific certifications is a plus Why Sandoz? Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more! With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! Join us! #Sandoz
Posted 6 days ago
3.0 - 5.0 years
2 - 5 Lacs
Thane, Panvel, Navi Mumbai
Work from Office
Role & responsibilities •The role is expected to use analytical tools to identify opportunities to grow overall assets as well as manage risk. Design, analyze and monitor collection strategies for different loan products such as personal loans, auto loans, etc. Identify the opportunity areas for increasing collection efficiency and proactively communicate with stakeholders Collaborate across other risk functions (example ; technology, product, etc.) to implement the analytical decisions Design and analyze campaigns for collections and recoveries related strategies using SAS/SQL Develop, maintain and improve risk policies, processes and procedures within the assigned function Utilize application, bank and bureau information to derive business insights KPI generation, tracking of risk and delinquency metrics for portfolios using SQL/Tableau Revamp collections strategy changes and launch A/B test to monitor impact and performance of the change Preferred candidate profile •Knowledge of and certifications in programming, SAS/SQL/Python & Tableau Knowledge of best practices in coding, data manipulation and creating reusable artifacts Knowledge of Banking / Financial Services Industry with preference in lending space (Personal Loans, Credit Cards, Auto loans etc.) Ability to create recommendations and insights from data for developing risk strategy Experience with utilizing credit risk data marts using internal and third party data Ability to design the right KPIs for measuring strategy success Understanding of various elements of risk strategy, such as delinquencies, roll rates, recoveries from both internal & third party etc Ability to communicate and present the results to business stakeholders IT with Computer knowledge is must.
Posted 6 days ago
0.0 years
2 - 3 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Freshers B.Tech - | Electrical | CS | BCA | MCA For Desktop Support Job Must Have Through Knowledge About Windows Server 2019 | Active Directory Job Location : Noida | Gurgaon Only WhatsApp Resume : 9319811644 Interview Location : Noida Only Required Candidate profile Must Have Through Knowledge About Windows Server 2019 | Active Directory | DNS | DHCP Freshers B.Tech - | Electrical | CS | Civil | Electrical | Mechanical | For Desktop & IT Help Desk Support Job
Posted 6 days ago
10.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Requirements Key Skills & Competencies: Min 10 years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules , ITSM, ITOM, HRSD and CSM. Strong experience in integrating ServiceNow to several other applications using SOAP/REST Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Core Responsibilities: Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as, ITSM, ITOM, HRSD and CSM. Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Work Experience Key Skills & Competencies: Min 10 years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules , ITSM, ITOM, HRSD and CSM. Strong experience in integrating ServiceNow to several other applications using SOAP/REST Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules - ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Core Responsibilities: Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as, ITSM, ITOM, HRSD and CSM. Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration
Posted 6 days ago
12.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Requirements We are looking for a seasoned DevOps Support Architect with over 12 years of experience in IT and a strong background in software development, system architecture, infrastructure automation, and DevOps practices. The ideal candidate will be responsible for defining and leading the DevOps strategy, implementing best-in-class CI/CD pipelines, cloud-native architecture, and infrastructure as code (IaC) solutions across multiple teams and projects. The candidate will work closely with product, platform, infra, and security teams to build resilient, secure, and intelligent automation ecosystems that support agile software delivery at scale. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: Roles & Responsibilities: Architect, standardize, and evolve multi-platform CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps). Automate infrastructure provisioning using IaC tools such as Terraform, Ansible, CloudFormation, etc. Lead strategic CI/CD & repository migrations, platform rationalization, and build automation frameworks. Provide technical leadership in DevOps ticketing model. Provide technical leadership and mentoring to DevOps engineers, developers, and operations staff. Ensure security, compliance, and governance are baked into DevOps pipelines (DevSecOps). Design reusable pipeline templates, governance policies, and scalable workflows for multi-team usage Lead the monitoring, logging, and alerting strategy using tools like Prometheus, Grafana, ELK, Splunk, or Datadog. Define disaster recovery, backup, and high-availability strategies in cloud/on-prem environments. Design and govern container orchestration platforms such as Kubernetes, EKS, AKS, or OpenShift. Define SLAs, automate repetitive requests, and implement knowledge base or auto-resolution mechanisms. Integrate AIOps platforms to automate incident detection, RCA, and response. Conduct maturity assessments and define roadmaps using models such as CALMS, SAFe DevOps, or custom frameworks Work Experience Required Skills (Technical Competency): 12+ years of total IT experience with 5+ years in a dedicated DevOps or cloud architecture role. Proficient with tools such as GitLab CI, GitHub Actions, Azure DevOps, Jenkins. Strong knowledge and hands on experience in ticketing and its lifecycle & resolution. Experience working on Linux, Windows and Embedded platforms. Deep understanding of containerization, microservices, and orchestration platforms. Experience in scripting languages: Shell, Python, Groovy, or PowerShell. Expertise in networking, security, IAM, and compliance in cloud environments. Implement shift-left security practices: SAST, DAST, dependency scanning, secrets detection Experience leading cross-functional teams and large-scale enterprise DevOps transformations. Strong communication, governance mindset, and mentoring skills. Expertise in Monitoring tools that ensure Open-Source IT monitoring, network monitoring, server and applications monitoring is an added advantage Certifications on Azure DevOps Expert / GitLab CI Certified/ CKA / DevSecOps Foundation (preferred) Must Have Skills – Terraform scripting, Azure DevOps, Python, Powershell, Bash, Yaml, Git Hub actions, Docker, monitoring tools, Grafana, Ansible, Debugging Skills and database knowledge
Posted 6 days ago
3.0 - 8.0 years
7 - 8 Lacs
Patna
Work from Office
We are seeking a qualified and enthusiastic TGT ICT / IT to join our academic faculty. The candidate will be responsible for delivering engaging lessons in Information and Communication Technology (ICT) and Information Technology (IT) to students of middle and/or senior grades. Key Responsibilities: Plan, prepare, and deliver lesson plans that facilitate active learning in ICT/IT Instruct students on computer systems, programming, productivity software, and internet safety Evaluate and document student progress through tests, assignments, and reports Maintain up-to-date knowledge of digital tools, teaching trends, and curriculum requirements Use appropriate teaching methods and resources to meet individual student needs Encourage students to think critically and solve real-world digital problems Maintain discipline in accordance with the schools code of conduct Collaborate with colleagues to organize and participate in ICT/IT-related activities and projects Qualification & Skills: Graduate/Postgraduate in Computer Science / IT / BCA / MCA or equivalent B.Ed. (mandatory for TGT level) Strong knowledge of computer applications, networking basics, and educational software Excellent communication and classroom management skills Familiarity with CBSE / ICSE / State board curriculum (as applicable) Preferred Skills: Experience with coding platforms (Scratch, Python, HTML/CSS, etc.) Knowledge of smart classroom technology Ability to integrate ICT with other subjects
Posted 6 days ago
8.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Req ID: 314323 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Enterprise Architecture Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a " Enterprise Architect Advisor " to join our team in "Bangalore & Noida" Technical Experience : Must have 8+ years of IT experience, 3+ years in managing endpoint tools - Nexthink/ 1E Tachyon/ SysTrack Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates ITIL foundation certifications Project Management tools - JIRA, Azure DevOps Experience of working on ITSM - ServiceNow, Remedy Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint Roles & Responsibilities : Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool Experience in implementing and driving automation initiatives Create intake processes to gather requirements from stake holders Participate in problem hunting sessions to identify opportunities in the environment Analytical skills to slice and dice the data per use case needs Create success stories for the customer/ leadership Responsible for customer/stakeholder relationship management Provide cross functional support Act as a liaison between vendor and client Key Expertise : Exhibits passion and alignment with our vision, values & operating principles Strong Communication & Presentation skills Vendor Management Stakeholder management Demonstrates the ability to multi-task Exceptional listening abilities and detail oriented Ability to work in heterogeneous environment Demonstrates ability to succeed with the team Educational Qualification : Degree from a reputed educational institution 15 years of education is must About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Posted 6 days ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
Resolving Day to Day IT operational issues and supporting end users and team. Troubleshooting on Windows Servers, LAN, Network, Outlook, VPN and printing related issues. Maintaining the inventory of software and licenses for R&D, Discovery, and Biology. Troubleshooting problems related to Scientific Applications using in R&D, Discovery, and Biology. Managing backups of Instrument systems using for R&D, Discovery, and Biology. Managing and troubleshooting clients ELN with coordination of clients IT support teams. Ensure Maintaining and Updating Local Infrastructure inventory (Including spares). Co-ordinating with Corporate IT team for any implementations support. Working with Site IT team on technical solutions Maintaining Data Center Activities such as observing and recording temperature, humidity, pest control, man movements and safety related activities. Coordinating and following up with vendor for Hardware and Application Server relates issues, implementation, and migrations, Vendor co-ordination for troubleshooting and fixing issues and requests that arise locally. Experience on QMS activities like Deviation, CAPA, Investigation, Change Control Etc. Experience on Qualification of IT Infrastructure. Perform server and security audits, and system backups and recovery Experience on execution of periodic GxP activities. Like PM, GxP Inventory, ACL, Etc. IT tickets closure and keep updating status accordingly. Working experience on preparation of documents like SOP, Protocol, URS, Risk Assessment and Test Scripts Etc. CAPABILITIES. IT experience in Pharma Industry preferably in Biology, Discovery & R&D. Knowledge and working experience on Outlook VPN, Windows Servers, and networking. Knowledge and work experience on Biology, Discovery & R&D related Applications & Scientific Softwares like ELN, Chem Draw, Graph Pad, ACD, Operetta Etc. Knowledge on Backup and recovery tool preferably Veeam Backup and Restoration tool. Knowledge on GxP and QMS Compliance. Working knowledge on documentation and qualification. Knowledge on Windows Directory Services like AD, DHCP, DNS.
Posted 6 days ago
0 years
0 Lacs
Anna Nagar, Chennai, Tamil Nadu
On-site
We are seeking a motivated and tech-savvy Networking Intern to assist in the design, implementation, and maintenance of our network infrastructure. This role offers hands-on experience with routers, switches, firewalls, and diagnostic tools, while working alongside experienced professionals in a dynamic IT environment. Key Responsibilities Assist in configuring and installing network devices (routers, switches, firewalls) Monitor network performance and troubleshoot connectivity issues Support routine maintenance, upgrades, and patch management Document network configurations and update technical manuals Participate in network security audits and disaster recovery planning Collaborate with IT teams to ensure optimal system performance Job Types: Full-time, Part-time, Fresher, Internship Contract length: 2 months Pay: From ₹1.00 per month Expected hours: 8 per week Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Work Location: In person
Posted 6 days ago
0.0 - 5.0 years
0 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Hiring For Voice UK Voice Process - 25K Per Month -Gurugram Grad/UG's / Fresher 18K Per Month 1 Year Exp Any Domain 25K Per Month NO BE/B.TECH 24/7 Shift 5 Days Cabs Available Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 6 days ago
6.0 - 11.0 years
3 - 15 Lacs
Delhi, India
On-site
Manage a team of 15-20 agents and ensure that the quality and productivity targets are met. Meeting SLAs at all levels. Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible timeframe. To ensure delivery of specific assigned SLAs like CSAT through his/ her team. Process Adherence /Compliance, Team Attrition, Training Development & Initiatives. Handle customer, employee and internal partner escalations. Ensure that maximum calls are handled by the inbound staff instead of being transferred based on the information provided. Prepare monthly reports and relevant statistics for transferred calls /repeat calls/enquiries/phone call requests sent and complaint status. Conduct one-on-ones, team meets and performance reviews. Communicate all process and client changes to direct reports within specific timeliness Promote the use of all center communication tools. Responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements. Call Barge-ins to monitor quality of the team. Ensure updating of recordings in the IVR and upload the relevant greetings related of festivals on timely basis post coordination with IT. Conduct monthly job related quiz for the inbound call center agent, prepare monthly score cards. Education: Bachelors degree or equivalent Candidate Profile: Proven ability to analyze and improve work processes and policies. Excellent customer service / support skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills. Excellent MS office skills Ability to guide individuals towards goal achievement using negotiation, Teamwork /collaboration, motivation and staff development skills Ability to demonstrate innovation and good judgment/problem solving skills when making decisions Ability to coach, develop action plans which maximize performance and provide effective feedback
Posted 6 days ago
3.0 - 6.0 years
3 - 6 Lacs
Gurgaon, Haryana, India
On-site
Job description Tech@Lenskart -UI Developer Key Responsibilities: - Develop new user-facing features Build reusable code and libraries for future use Ensure the technical feasibility of UI/UX designs Optimize application for maximum speed and scalability Collaborate with other team members and stakeholders Skills Required: - Proficient in web markup, including HTML5, CSS3 Proficient in client-side scripting like JavaScript and ReactJS Proficient in server side scripting like NodeJS, ExpressJS, Redux Proficient understanding of cross-browser compatibility issues and ways to work around them Proven ability to work creatively and analytically in a problem-solving environment Work with cross-functional teams to ensure if any tech glitch issues resolved. Also work with Product Management and Engineering for the release of the fixes. Ideal Experience: - 3 to 6 years of industry experience. Bachelors or Master s Degree in Computer Science/ IT Drive discussions to create/improve product, process and technology Provide end to end solution and design details Mentoring the Junior dev s exposure is a plus Lead development of formalized solution methodologies. Passion to work in startup like environment
Posted 6 days ago
12.0 - 13.0 years
12 - 13 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities 1. Administer and maintain the TrustArc platform, ensuring it is fully configured, up-to-date, and effectively supporting data privacy and compliance initiatives for all external/internal facing domains. 2. Lead the implementation and monitoring of GDPR, CCPA, and other privacy regulations using the TrustArc platform, ensuring that global domains remain compliant. 3. Conduct regular audits of global domains to identify compliance gaps and risks related to privacy regulations. 4. Manage and maintain TrustArc s privacy assessments, data subject requests (DSRs), vendor assessments, and other privacy-related workflows. 5. Provide guidance to internal teams on TrustArc s functionalities and best practices for data protection and privacy compliance. 6. Collaborate with IT, Legal, Security, and Product teams to assess privacy impact and maintain compliance across all digital channels. 7. Assist in the creation and maintenance of privacy documentation and reports for all internal/external domains, ensuring that all records are kept up-to-date and readily available for audits or legal inquiries. 8. Drive the successful implementation of new privacy features within TrustArc to support evolving global privacy requirements. 9. Stay current with privacy law changes (GDPR, CCPA, and others) and recommend updates or improvements to processes and systems. 10. Troubleshoot and resolve technical issues within the TrustArc platform and provide technical support to the privacy team and other stakeholders. 11. Support the creation and delivery of internal training sessions to educate employees on data privacy best practices and TrustArc usage. Qualifications 1. Bachelor s degree in Marketing, IT, Business Administration, or related field. 2. Should have a track record of working as a TrustArc Administrator or in a comparable role responsible for overseeing privacy compliance initiatives within large, multinational organizations. This experience demonstrates the ability to navigate complex regulatory environments and implement compliance frameworks across various jurisdictions. 3. An in-depth understanding of key privacy regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), is critical. This knowledge ensures that the administrator can effectively manage compliance efforts and advise the organization on best practices in data privacy, as well as adapt to changes in the regulatory landscape. 4. Holding privacy-related certifications, such as the Certified Information Privacy Professional/Europe (CIPP/E) or Certified Information Privacy Manager (CIPM), indicates a commitment to professional development and a solid understanding of privacy principles and practices. These credentials can enhance the administrators credibility and expertise in managing privacy compliance 5. The ability to oversee web platforms and applications that serve diverse populations and operate in multiple languages is essential. This involves ensuring that privacy notices, consent forms, and user communications comply with local regulations in various languages, accommodating the needs of international users while maintaining compliance. 6. Proficiency in utilizing the TrustArc platform for conducting data privacy impact assessments (DPIAs), managing user consent, and assessing the privacy risks associated with third-party vendors is crucial. This expertise enables the administrator to leverage TrustArcs tools to streamline compliance processes and enhance the organization s privacy posture. 7. Technical acumen is necessary to effectively configure the TrustArc platform to meet the organizations specific privacy needs. This includes troubleshooting issues that arise within the platform and optimizing its performance to ensure that it functions efficiently and effectively supports compliance efforts. 8. The administrator should have practical experience in performing privacy audits and risk assessments to identify potential vulnerabilities in data management practices. Conducting PIAs allows for the evaluation of how new projects or initiatives may impact user privacy, ensuring that privacy risks are addressed proactively. 9. Strong verbal and written communication skills are essential for effectively conveying complex technical information about privacy compliance to stakeholders who may not have a technical background. The ability to break down jargon and present information clearly is vital in fostering understanding and collaboration across departments. 10. A keen eye for detail is crucial in the realm of privacy compliance, where small oversights can lead to significant legal implications. The administrator should possess strong organizational skills to juggle multiple compliance tasks, projects, and deadlines effectively in a dynamic work environment.
Posted 6 days ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities Develop and customize Sitecore components, templates, and modules based on business requirements. Participate in the full software development lifecycle, from requirements gathering to deployment and support. Collaborate with designers, project managers, and other developers to create seamless digital experiences. Implement best practices for Sitecore development, ensuring high performance and quality of deliverables. Troubleshoot and resolve issues related to Sitecore applications and integrations. Maintain technical documentation and provide support to end-users as needed. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 2-4 years of experience in Sitecore development. Strong knowledge of Sitecore CMS, . NET framework, C#, HTML, CSS, and JavaScript. Experience with Sitecore SXA and JSS is a plus. Familiarity with Agile/Scrum methodologies and version control systems (e. g. , Git). Excellent problem-solving skills and the ability to work collaboratively in a team environment. Strong communication skills, both written and verbal.
Posted 6 days ago
8.0 - 10.0 years
8 - 10 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities Design, implement, and maintain CI/CD pipelines for Oracle Fusion applications. Automate deployments and manage infrastructure as code using tools like Terraform, Ansible, or similar. Collaborate with development teams to integrate automated testing and quality assurance processes. Monitor and optimize application performance and reliability in Oracle Fusion environments. Provide technical guidance and mentorship to junior team members. Participate in troubleshooting and resolving complex issues related to the RTR process. Ensure compliance with security and compliance standards in the application lifecycle. Qualifications Bachelors degree in computer science, Information Technology, or related field. 8-10 years of experience in Oracle Fusion applications, specifically in RTR. Strong understanding of DevOps principles and practices. Proficiency in scripting languages such as Python or Shell scripting. Experience with cloud platforms (e. g. , AWS, Azure) is a plus. Excellent problem-solving skills and ability to work in a fast-paced environment. Strong communication and interpersonal skills.
Posted 6 days ago
4.0 - 8.0 years
4 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities Lead the design and development of Sitecore solutions, ensuring alignment with business goals and industry best practices. Analyze business requirements and translate them into technical specifications and architecture. Provide technical leadership and mentorship to development teams, maintaining coding standards and best practices. Oversee multiple agile teams to ensure successful delivery of high-quality Sitecore projects. Stay updated with the latest Sitecore features, capabilities, and trends to inform architectural decisions. Facilitate seamless integration of Sitecore with various platforms and third-party services. Conduct code reviews and ensure adherence to architectural guidelines and performance benchmarks. Promote a culture of continuous improvement and innovation within the team. Create and maintain technical documentation and architectural diagrams for solution designs. Collaborate with UX/UI designers, content creators, and QA engineers to ensure a smooth development lifecycle. Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or related field. 5+ years of experience in Sitecore development, with a strong understanding of Sitecore XP, SXA, and JSS. Experience with next-gen Sitecore Composable platforms such as Sitecore Personalize and CDP. Proficiency in . NET framework, C#, MVC architecture, and web development technologies. Hands-on experience with Azure DevOps, CI/CD pipelines, and cloud services. Strong problem-solving skills and ability to analyze complex technical challenges. Excellent communication skills to effectively collaborate with both technical and non-technical stakeholders.
Posted 6 days ago
10.0 years
0 Lacs
Noida, Uttar Pradesh
Remote
Req ID: 332380 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Enterprise Architecture Advisor-ITSM to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Technical Experience : Must have 10+ years of IT experience, 3+ years in managing endpoint tools - Nexthink/ 1E Tachyon/ SysTrack Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates ITIL foundation certifications Project Management tools - JIRA, Azure DevOps Experience of working on ITSM - ServiceNow, Remedy Possesses knowledge of Microsoft Applications like MS Visio, MS Excel & MS PowerPoint Roles & Responsibilities : Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX tool Experience in implementing and driving automation initiatives Create intake processes to gather requirements from stake holders Participate in problem hunting sessions to identify opportunities in the environment Analytical skills to slice and dice the data per use case needs Create success stories for the customer/ leadership Responsible for customer/stakeholder relationship management Provide cross functional support Act as a liaison between vendor and client Key Expertise : Exhibits passion and alignment with our vision, values & operating principles Strong Communication & Presentation skills Vendor Management Stakeholder management Demonstrates the ability to multi-task Exceptional listening abilities and detail oriented Ability to work in heterogeneous environment Demonstrates ability to succeed with the team Educational Qualification : Degree from a reputed educational institution 15 years of education is must About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Posted 1 week ago
3.0 - 8.0 years
30 - 50 Lacs
, Australia
On-site
software engineer jobs in Canada / Australia / New Zealand Call & whatsapp - 9650733400 Develop flowcharts, layouts and documentation to identify requirements and solutions Write well-designed, testable code Produce specifications and determine operational feasibility Integrate software components into a fully functional software system Develop software verification plans and quality assurance procedures Document and maintain software functionality Troubleshoot, debug and upgrade existing systems Deploy programs and evaluate user feedback Comply with project plans and industry standards Ensure software is updated with latest features
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Indiranagar, Bengaluru, Karnataka
On-site
Interested Candidate can share your profile to Ms. Kaviya - [email protected] Job Title: IT Recruiter Location: Bengaluru, Karnataka Experience Required: 1-3 Years Key Responsibilities: End-to-end recruitment for IT roles, including sourcing, screening, interviewing, and on-boarding with a focus on domestic hiring Work closely with hiring managers to understand technical requirements Use job portals, social media, and networking to source candidates Maintain and update the recruitment database Coordinate and schedule interviews and follow-ups Required Skills: Minimum 1 year of experience in IT recruitment (Domestic only) Familiarity with various sourcing techniques (LinkedIn, Naukri, etc.) Strong understanding of technical roles and terminology Good communication and interpersonal skills Ability to work in a fast-paced environment We appreciate referrals—feel free to share this opportunity with your network. Job Type: Full-time Work Location: In person
Posted 1 week ago
0 years
1 - 0 Lacs
Ellis Nagar, Madurai, Tamil Nadu
On-site
System Operator, MS Office, Power Point, Photoshop Job Type: Full-time Pay: From ₹12,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Work Location: In person
Posted 1 week ago
3.0 - 8.0 years
3 - 8 Lacs
Gurgaon, Haryana, India
On-site
Required Skills Technology | Virtual Desktop - AVD Technology | Virtual Desktop - Citrix Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) As an Azure Virtual Desktop and Citrix Administrator - Level 2, you will play a pivotal role in providing advanced support for the configuration and management of Azure Virtual Desktop and Citrix environments. You will work closely with Level 1 administrators, IT teams, and end-users to ensure effective virtual desktop solutions. Key Responsibilities: 1. Configuration and Optimization: - Lead the advanced configuration and optimization of Azure Virtual Desktop and Citrix environments. - Implement and manage advanced features, policies, and optimizations for virtual desktops and applications. 2. User Support and Training: - Provide Level 2 support for end-users of Azure Virtual Desktop and Citrix, addressing complex issues related to virtual desktop access, application usage, and performance. - Offer training and mentorship to Level 1 administrators and end-users. 3. Advanced Troubleshooting: - Provide Level 2 support for Azure Virtual Desktop and Citrix-related issues and incidents. - Conduct root cause analysis for complex technical problems and implement advanced solutions. 4. Performance Monitoring and Maintenance: - Oversee the monitoring of the performance and availability of virtual desktop environments. - Participate in advanced maintenance tasks, updates, and performance tuning. 5. Documentation and Knowledge Sharing: - Maintain comprehensive documentation of Azure Virtual Desktop and Citrix configurations, best practices, and advanced troubleshooting procedures. - Collaborate with senior administrators to create and update knowledge base articles. Qualifications: - bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). - 3+ years of experience in Azure Virtual Desktop and Citrix administration, optimization, and advanced support. - Proficiency in advanced Azure Virtual Desktop and Citrix configurations, including policies, optimizations, and performance tuning.
Posted 1 week ago
7.0 - 13.0 years
7 - 13 Lacs
Bengaluru, Karnataka, India
On-site
Required Skills Technology | Endpoint Management- SCCM Technology | Endpoint Management- Intune Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Azure Infra Management Certification As an SCCM and Intune Level 3 Administrator, you will play a critical role in the design and management of these Microsoft-based systems. You will lead the effort to ensure the effective deployment of software, updates, monitoring, and mobile device management across our organization. Key Responsibilities: 1. SCCM Design and Optimization: - Lead the design and optimization of SCCM infrastructure, including site servers, distribution points, and client settings. - Implement advanced software deployment strategies, automation, and ensure efficient patch management. 2. Intune Configuration and MDM Expertise: - Lead the configuration and management of Microsoft Intune for mobile device management (MDM) and endpoint security. - Implement and manage complex security policies, device settings, and compliance rules. 3. Software Packaging and Deployment Leadership: - Lead the packaging and deployment of software applications, updates, and patches using SCCM. - Implement advanced software distribution methodologies, package creation, and automation. 4. Operating System Deployment Expertise: - Design, create, and maintain advanced task sequences for OS deployments, including in-place upgrades and dynamic provisioning. - Optimize and automate OS deployment processes for efficiency. 5. Advanced Troubleshooting and Support: - Provide Level 3 support for SCCM and Intune-related issues and incidents, working with Level 1 and Level 2 administrators, and act as a subject matter expert. - Conduct root cause analysis for complex issues and incidents. 6. Documentation and Reporting: - Maintain detailed documentation of configurations, best practices, and optimization procedures for SCCM and Intune. - Create and present advanced reports on the performance and effectiveness of these systems to management and stakeholders. Qualifications: - Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Posted 1 week ago
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