1580 It Infrastructure Jobs - Page 45

Summary The Assoc. Dir. IES CIS Governance - Service Delivery will be responsible for assuring delivery excellence and governance for enterprise-wide strategic programs delivered by Cloud and IT infrastructure organization by efficiently managing stakeholders engagements and program communications. This role would also drive developing and implementing comprehensive organization s operational policies based on long term strategic priorities. This role requires a minimum of 15 years of total work experience in the IT industry and at least 10 years of experience working on Operational policy development & governance, stakeholder management and program governance. About the Role Key Responsibilities: Business stakeholder management and engagement: The successful candidate will be responsible for managing stakeholders for strategic programs within the Cloud & Infrastructure Services team at Novartis. This includes engaging with key business stakeholders to understand their needs and ensure alignment with the business priorities. The role involves coordinating with various departments to facilitate seamless integration of cloud and infrastructure solutions, driving initiatives that enhance operational efficiency and innovation. The candidate will also be expected to communicate effectively with stakeholders, providing regular updates on program progress and addressing any concerns or challenges that may arise. Building strong relationships and fostering collaboration will be crucial to achieving successful outcomes and advancing the strategic goals of the organization. Cross-Functional Team Collaboration and Program Governance: The candidate will be responsible for collaborating with various cross-functional teams to plan, manage, and track dependencies for strategic programs within the Cloud & Infrastructure Services team at Novartis. This role involves proactive risk identification and mitigation, ensuring that potential issues are addressed before they impact project timelines or outcomes. The candidate will also be tasked with scheduling interdependent activities and harmonizing efforts across teams to achieve common deliverables. Effective coordination and communication will be essential to align team efforts and drive successful program execution, ultimately contributing to the strategic goals of the organization. Develop and Implement governance framework for IT Infrastructure Strategies and Policies: Create and execute an objective and measurable governance framework for IT infrastructure strategies and policies that align with the companys business goals and objectives. Ensure technology and service strategies are translated to on-the-ground action through persistent governance of various technology and services roadmaps. Prepare CIS Operational Policy Documents: Develop CIS policy documents aligned with strategic roadmaps and objectives. Collaborate with DDIT stakeholders on policy framework: Work closely with Information Security and Compliance (ISC), Architecture, Platform and Data (APD) and other DDIT teams to ensure that cloud and IT infrastructure policies are aligned with organizational priorities and delivery value to the business demands. Monitor and Evaluate Performance: Continuously monitor and evaluate the performance of cloud and IT infrastructure policies and governance framework and make recommendations for improvements. Generate and Analyze Reports: Create comprehensive reports to track performance, monitor compliance of cloud and IT infrastructure policies, and support decision-making processes. Mandatory Skills: Minimum 15 years of total work experience in the IT industry. Minimum 10 years of experience working on IT infrastructure strategy and roadmap preparation and presentation. Strong understanding of enterprise architecture and security standards. Knowledge of ITSM processes and compliance monitoring. Ability to drive governance for architecture standards. Excellent communication and presentation skills. Desired Skills: Experience with cloud infrastructure services (AWS, Azure, GCP). Knowledge of financial and operational requirements for IT infrastructure. Strong analytical and problem-solving skills. Ability to work collaboratively with various departments including business teams, architects, security and compliance teams. Experience in providing governance and support for business and technical applications. You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis. com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

73662 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: External Posting Description, External Posting Footer Your benefits We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry We oversee the full digitalization spectrum \u2013 from one of the industry\u2019s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment We are interested in your strengths and experience We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life Join us Let\u00B4s care for tomorrow

Roles and Responsibilities: Assess and validate major incidents, manage notifications and escalations as defined in the major incident management process. Manage and coordinate recovery actions and plans for major incidents to resolution. Provide timely and informative updates to management, stakeholders, and users until incident closure. Monitor the incidents to ensure that the Service Level Agreements are adhered to both from a response and resolution perspective. Ensure the appropriate level of technical or functional support team is actively engaged. Manage incident technical bridge calls and provide direction if further escalation is required. Ensure that accurate timelines of recovery plans and activities on major incidents are documented via detailed chronology Ticket generation, notifications and followups with relevant functional groups for service incidents ensure redundancy is maintained. TAM coordination for client notifications and issues. Planned / Emergency activity mailers and bridge initiation Understand and track outstanding preventive actions and improvement plans for incidents escalated until closure for all aspects covered in the Root Cause Analysis report Ensure the closure of all resolved and end-user-confirmed Incident records Behavioral Skills Effective Business Communication both written and verbal Active listening and probing skills Attitude to feedback / willing to learn Positive attitude to adapt to new technologies / roles Team Player Technical Skills: IT infrastructure overview Knowledge and experience of supporting range of IT applications, platforms and technologies MS Office Intermediate Qualifications Bachelors degree, ITIL knowlegde and technical expertise

Preferred Location: Bangalore/Pune Draft, review and negotiate a broad spectrum of commercial contracts including master services agreements, statements of work, software license agreements, strategic alliance/partnership agreements (e.g. MSSP arrangements, reseller contracts etc.), SaaS agreements, data protection agreements, GDPR amendments and NDAs. Support infrastructure and managed service deals involving multi-vendor ecosystems and complex flow-down/flow-up structures. Collaborate with cross-functional teams to ensure that the contract terms align with the business goals and mitigate potential risks. Provide ongoing legal support on data protection and global privacy compliance matters, including information security risk assessments, and privacy awareness initiatives. Draft, review and negotiate vendor contracts, including subcontractor agreements, agency worker contracts, etc. Provide legal advice to internal stakeholders, including Sales, Delivery, Marketing, Infosec and HR, on legal issues and risks. Assist the local HR teams with the management of various labor and employment matters, policies, and inquiries. Contribute to the continuous improvement of contract playbook, templates and knowledge repository. Partner with Legal Operations team to support CLM implementation and other global legal projects focused on efficiency and automation. Stay updated on legal developments impacting the IT services industry and proactively communicate implications to internal teams. Requirements: Experience handling complex commercial transactions, including IT outsourcing services agreements, IT infrastructure deals, partner/alliance agreements, SaaS agreements, software licensing agreements, and GDPR amendments. Strong drafting, negotiation and stakeholder management skills. Solid understanding of GDPR and other privacy laws. Ability to work independently and deliver practical, business-friendly legal advice. Flexibility and willingness to work on a broad variety of legal matters with a team-player attitude. Excellent written and oral communication skills to facilitate successful interaction with all levels of management and staff. Prior experience in EMEA based commercial contracts is preferred. Prior experience working with contracts through CLM tools is an added advantage; proficiency in Microsoft Office Suite is mandatory. Education & Experience: Bachelor s degree in law from a recognized institution/university. Minimum 4-6 years PQE, ideally within an in-house legal team in the IT or technology sector. Prior experience supporting IT outsourcing or infrastructure-led engagements is strongly preferred. Preferred Location: Bangalore/Pune Draft, review and negotiate a broad spectrum of commercial contracts including master services agreements, statements of work, software license agreements, strategic alliance/partnership agreements (e.g. MSSP arrangements, reseller contracts etc.), SaaS agreements, data protection agreements, GDPR amendments and NDAs. Support infrastructure and managed service deals involving multi-vendor ecosystems and complex flow-down/flow-up structures. Collaborate with cross-functional teams to ensure that the contract terms align with the business goals and mitigate potential risks. Provide ongoing legal support on data protection and global privacy compliance matters, including information security risk assessments, and privacy awareness initiatives. Draft, review and negotiate vendor contracts, including subcontractor agreements, agency worker contracts, etc. Provide legal advice to internal stakeholders, including Sales, Delivery, Marketing, Infosec and HR, on legal issues and risks. Assist the local HR teams with the management of various labor and employment matters, policies, and inquiries. Contribute to the continuous improvement of contract playbook, templates and knowledge repository. Partner with Legal Operations team to support CLM implementation and other global legal projects focused on efficiency and automation. Stay updated on legal developments impacting the IT services industry and proactively communicate implications to internal teams. Requirements: Experience handling complex commercial transactions, including IT outsourcing services agreements, IT infrastructure deals, partner/alliance agreements, SaaS agreements, software licensing agreements, and GDPR amendments. Strong drafting, negotiation and stakeholder management skills. Solid understanding of GDPR and other privacy laws. Ability to work independently and deliver practical, business-friendly legal advice. Flexibility and willingness to work on a broad variety of legal matters with a team-player attitude. Excellent written and oral communication skills to facilitate successful interaction with all levels of management and staff. Prior experience in EMEA based commercial contracts is preferred. Prior experience working with contracts through CLM tools is an added advantage; proficiency in Microsoft Office Suite is mandatory. Education & Experience: Bachelor s degree in law from a recognized institution/university. Minimum 4-6 years PQE, ideally within an in-house legal team in the IT or technology sector. Prior experience supporting IT outsourcing or infrastructure-led engagements is strongly preferred.

Required Skills Behavioral | Aptitude | Communication Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM) Details: 1. Program manage team of cross function technical SMEs and Service Managers to delivery risk managed seamless IT Infrastructure service transitions 2. Proficiency in Microsoft Project, Excel, PowerPoint and related tools 3. Good understanding on transition plans, risk management framework, effort estimates as well as basic understanding on financials 4. Participate in business acquisition process by developing and documenting transition solution as part of response to RFPs and Proposals for new engagement 5. Present and defend transition solutions for existing and prospective customers 6. Contribute to continually improve IT service transition practice by documenting lessons learnt, suggesting improvements to existing processes and service delivery templates 7. Participate in Business Change enablement 8. Open for extensive travel

Job Summary: The Head of Infrastructure at the Qvantel MS Unit will lead and manage all aspects of IT infrastructure operations within a managed services environment. This role requires an experienced leader with a robust background in IT infrastructure for a telecom environment, cloud solutions, and platform management, particularly within regulated Telco environments. You will drive strategic initiatives, ensure high availability of infrastructure, and manage complex projects, including cloud migration, virtualization, and security upgrades. This position calls for expertise in vendor management, network operations, and a deep understanding of the technical challenges faced by telecom operators. Key Responsibilities: Define and implement the infrastructure strategy to support Qvantel Veon s business objectives and managed services requirements. Oversee the transformation and modernization of infrastructure, with a focus on cloud and virtualization initiatives. Collaborate with senior leadership to anticipate infrastructure needs and develop long-term technology roadmaps for managed services Manage and maintain high-performance data centers, cloud environments, and network infrastructure tailored for telecom services. Ensure infrastructure reliability, scalability, and compliance with telco regulations. Lead and supervise IT infrastructure projects, including system upgrades, migrations, and deployments. Lead cloud adoption strategies and implement virtualization for managed services solutions, optimizing for cost, security, and performance. Maintain compliance with industry regulations and telco-specific security protocols. Monitor key performance indicators (KPIs) to assess infrastructure effectiveness, reliability, and alignment with managed service standards. Required Skills Deep technical knowledge in infrastructure management, cloud services, network management, and cybersecurity. Proven ability to handle challenging time constraints and pressure in a managed services environment. Strong vendor management and negotiation skills. Exceptional communication skills to work effectively with internal teams, clients, and external stakeholders. Qualifications and Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Minimum 15 years of experience in IT infrastructure management, with at least 5 years in a leadership role in a telecom environment. Proven expertise in managing complex telecom infrastructure, cloud platforms (AWS, Azure), and virtualized environments (Kubernetes, VMware). Strong knowledge of IT infrastructure frameworks Excellent leadership and project management skills.

Key Responsibilities : Wrike Adoption & Enablement Act as the Wrike Champion for the company, own setup, configuration, training, and ongoing improvements. Design, roll out, and maintain custom workflows, dashboards, and automations in Wrike tailored to each teams needs. Conduct onboarding, refresher training, and 1-on-1 support to help teams fully adopt the platform. Continuously monitor usage and adoption, identify gaps, and proactively drive engagement Digital Upskilling & Enablement Build a digital-first culture by training employees on modern digital tools and mindsets. Conduct regular learning sessions, quick-tip videos, and help guides to drive tech-savviness across the company. Identify blockers to adoption and create support systems to help every team member become confident and self-reliant in digital tools. AI Tools & Automation Research and roll out AI tools (e.g., ChatGPT, Copilot, Notion AI, or industry-specific platforms) that can streamline work. Partner with teams to find use cases where AI can reduce manual work, improve decision-making, or enhance customer experience. Create simple playbooks and guidelines for ethical, effective use of AI tools in day-to-day work. Cross-functional Collaboration Work closely with HR, Sales, Marketing, Projects, and other teams to understand their workflows and recommend relevant digital solutions. Translate real business needs into digital use cases, workflows, and automations that save time and reduce duplication. Be the go-to person for productivity hacks, tool-related problem solving, and system improvements. Tracking & Continuous Improvement Use Wrike and other tools to monitor project efficiency, identify inefficiencies, and share actionable insights with leadership. Establish simple KPIs and success metrics for tool adoption, team usage, and productivity impact. Preferred candidate profile 5+ years of experience in digital transformation, systems implementation, business productivity, and operations enablement. Hands-on expertise with project management platforms (Wrike, Monday.com, Asana, ClickUp, Jira) and AI-powered tools to optimize workflows. Strong technical background in IT infrastructure, cloud computing, O365, Farvision (ERP), and collaboration tools. Effective communicator and trainer with a systems thinking approach to cross-functional collaboration and change management. Highly organized, structured, and solutions-oriented, with the ability to thrive in fast-paced, evolving environments. Passionate digital enabler, patient and enthusiastic in helping teams adopt and embrace new technologies.

67603 | IT Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: External Posting Description, External Posting Footer . Your benefits. We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. About Allianz Technology. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industrylargest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. DI statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let\u00B4s care for tomorrow. You. IT.

Greetings from Smart IMS, Hyderabad, IN Hiring for Project Manager Location: Hyderabad, India (Work from Office) Shift: 04:00 PM 01:00 AM or 05:00 PM to 02:00 AM IST Full-Time Role Skills : PMP Certification, IT Infrastructure, Project Planning, Risk Management, Cost Management Roles and Responsibilities 7+ years of project management experience within the UC, IP Telephony, AWS, Azure Cloud, and Infra. Passionate & Self-driven experience in PMI methodologies Strong knowledge and experience on project management knowledge areas and phases. Strong customer relationship skills. Communicate effectively to all levels within the organization. Willingness to continuously improve & develop yourself, and your team. Coordinate internal resources and third parties/vendors for the flawless execution of projects. Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility Expertise in developing a detailed project plan, Risk metrics, etc. Ensure that all projects are delivered on time, within scope, and within budget. Use appropriate verification techniques to manage changes in project scope, schedule, and costs. Manage good relationships between clients, vendors, and stakeholders. Perform risk management to minimize project risks. Create and maintain comprehensive project documentation/artifacts as well as PMO online tools to reflect project status, progress, and other project details as required. Proactive problem solver, focused on quality results. Creative and able to think out-of-the-box. Strong communication and presentation skills Developing and maintaining project management processes, standards, and methodologies specific to IT infrastructure projects. Providing guidance, support, and training to project managers and other team members involved in IT infrastructure projects. Monitoring and reporting on project progress, risks, and issues for all IT infrastructure projects. Ensuring that projects are delivered on time, within budget, and to the required quality standards. Managing the IT Infrastructure PMO team and ensuring that they have the necessary skills, resources, and support to perform their duties effectively. Building and maintaining relationships with stakeholders, including senior management, project sponsors, and vendors. Continuously improving the PMO's processes and practices to increase efficiency, effectiveness, and customer satisfaction. Desired Qualification and Experience Minimum 7+ years of work experience in PMO. Experience in managing multiple projects from inception to successful completion. Knowledge/experience in managing large complex technological solutions including new or innovative technologies. Knowledge of Infrastructure technical domains (Unified Communication, Security, Network, SD-WAN, VOIP, Messaging, Telecom/Telephony, Server Platform, Storage, Client/Desktop Database, ITSM, SIP, and Cloud technologies) Understanding of IT Finance costs (capital, operating costs) a plus Experience with the Microsoft Office Suite (Excel, Visio, Project-Mandatory); Advanced Excel/ Microsoft project experience level a plus. Education Qualifications: Bachelor’s Degree required, preferably in Computer Information Systems, Computer Science, or business-related disciplines. PMP Certification is an asset

The Systems Engineer is a member of RSMs technical services group and is responsible for the operational support of information technology infrastructure. The engineer will work closely with IT management and other functional groups to deploy, administer and provide level three support for the companys enterprise and field systems. He/she must have excellent written and oral communication skills and be able to work, collaborate and coordinate between technical and non-technical people within the company. 1. Provide subject matter expertise (SME) troubleshooting support for Microsoft Active Directory, Vmware, ADFS, enterprise backup and other enterprise class applications. Provides direct support of enterprise architecture including Cloud Computing Solutions, Single Sign-On, IIS servers, load balancing, backups and antivirus platforms. Installs, configures, secures and maintains technical Dev, QA and Production Systems environments. Configures and Integrates 3rd party applications and add-ons. Works with end-users, Microsoft Support and other 3rd party vendors in resolution of support issues as-needed. 2. Supports internal development, functional technology and project teams on a recurring basis. Monitors and optimizes server health functionality based on industry best practices. Implements upgrades, enhancements and fixes following established change management procedures. Regular review of alerts, logs and performance. Participates in enterprise disaster recovery planning and practices. Achieve system automation and integration through the use of Web Services and scripting technologies and tools. 3. Maintains technical standards, procedures and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Collaborates with other IT related professionals such as IT System Administrators, IT technical engineers, IT Developers, IT Architects and IT Portfolio personnel. 4. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Performs rotational on-call duty. 5. Other duties as assigned Education/Certifications Bachelor's degree in Computer Science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree Technical/Soft Skills Microsoft Windows 2008-2016 Server administration required Troubleshooting of Windows Systems using event logs required Microsoft Internet Information Server (IIS) and the basic operation of websites, application pools, IIS administration, ports, SSL certificates preferred VMware Technology Preferred Veeam backup solution preferred Dell EMC Avamar software preferred Strong performance tuning experience preferred Symantec Endpoint Protection experience preferred Kanban knowledge preferred Excellent written and oral presentation skills required Experience Minimum 5 years of strong knowledge of IT infrastructure, network and directory services required Experience in the following areas preferred: Administering Directory Services for MS Windows 2008-2016 preferred Managing DNS preferred Managing virtualized environments preferred Managing/deploying secure certificates (SSL) preferred Familiarity with Cloud Solutions (Azure/O365/AWS) preferred Citrix administration preferred Ping Identity SSO/MFA preferred Symantec Endpoint Protection preferred Ability to read and author PowerShell AD scripts preferred Administration of System Center Operations Manager preferred Administration of System Center Configuration Manager preferred Administering non-WinOS such as CentOS or Linux preferred MS Certification preferred (MCSA or MCSE) Leadership Skills Experience in team collaboration required Shift: 2PM to 11PM IST

Role : Relational Database - Infrastructure Support Engineer Experience : 5+ Years Notice period : Immediate to 30 Days Location : Bangalore Employment Type : Full Time, Permanent Working mode : Regular Job Summary : We are seeking a skilled Infrastructure Support Engineer to join our team. The ideal candidate will have a strong background in managing and supporting on-premises infrastructure, specifically ESXi and VxRail systems, as well as experience with AWS cloud environments. This role requires a proactive approach to system monitoring, troubleshooting, and maintenance, ensuring optimal performance and reliability of our infrastructure. Key Responsibilities : On-Premises Support : - Manage and support VMware ESXi environments using vSphere, including installation, configuration, and troubleshooting. - Install VMware ESXi hypervisors on physical servers. - Configure networking, storage, and resource pools for optimal performance. - Set up and manage vCenter Server for centralized management of ESXi hosts. - Diagnose and resolve issues related to ESXi host performance, connectivity, and VM operation. - Use VMware logs and diagnostic tools to identify problems and implement corrective actions. - Perform regular health checks and maintenance to ensure optimal performance. - Set up monitoring tools to track performance metrics of VMs and hosts, including CPU, memory, disk I/O, and network usage. - Identify bottlenecks and inefficiencies in the infrastructure and take corrective action. - Generate reports on system performance for management review. - Design and implement backup strategies using VMware vSphere Data Protection or third-party solutions (e.g., Veeam, Commvault). - Schedule regular backups of VMs and critical data to ensure data integrity and recoverability. - Test backup and restoration processes periodically to verify effectiveness. - Will be involved in L1 support on rotation AWS Support : - Assist in the design, deployment, and management of AWS infrastructure. - Monitor AWS resources, ensuring performance, cost-efficiency, and compliance with best practices. - Troubleshoot issues related to AWS services (EC2, S3, RDS, etc.) and provide solutions. - Collaborate with development teams to support application deployments in AWS environments. General Responsibilities : - Document processes, configurations, and troubleshooting steps for both on-prem and AWS environments. - Provide technical support and guidance to internal teams and end-users. - Stay current with industry trends and emerging technologies related to cloud and on-prem infrastructure. - Participate in on-call rotation and respond to infrastructure-related incidents. Qualifications : - Bachelor's degree in Computer Science or related field. - 5+ years of experience in infrastructure support, specializing in VMware (ESXi), vSphere, and VxRail. - Proven expertise in Linux administration. - Proficient in memory, disk, and CPU monitoring and management. - In-depth understanding of SAN, NFS, NAS. - Thorough knowledge of AWS services (Security/IAM) and architecture. - Skilled in scripting and automation tools (PowerShell, Python, AWS CLI). - Hands-on experience with containerization concepts. - Kubernetes, AWS EKS experience required. - Familiarity with networking concepts, security protocols, and best practices. - Windows administration preferred - Redhat VM / Nutanix Virtualization preferred - Strong problem-solving abilities and ability to work under pressure. - Excellent communication skills and collaborative mindset. Certifications : - VMware Certified Professional (VCP) certification. - AWS Certified Solutions Architect or similar certification.

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Custody Data BA Principal responsibilities Collaborate with business partners, technology groups, suppliers customers to design best solutions for Tax in Securities Services. Define product and operations requirements and system goals through partnership with the relevant teams and end users. Filter, prioritize and validate complex material from multiple sources and perform other duties functions as assigned. Develop and document clear and detailed process maps, business requirements, implementation roadmaps as well as test plans. Work as a value stream under product component team to implement the designed solution. Analyse message specifications and define data models for standardization. Build and maintain strong working relationships with the product, operations technology teams. Consider the business implications of the application of solutions to the current business environment. to improve ways of working through regular retrospectives and engagement with project teams and partner functions Requirements Knowledge of Tax and Custody is a must. Experience with system development programme in agile / waterfall approach is a must. Experience in technology transformation is preferred. Strong analytical thought process with an ability to manage ambiguity and an aptitude for problem solving Strong written and verbal communication, and presentation skills, with the ability to articulate complex information clearly depending on audience (e. g. internal stakeholders, clients etc) Willingness to challenge and ask probing questions to validate priorities, proposed solutions and realisation of benefits. Flexibility in approach, and the ability to show initiative and respond quickly to changing situations. Thrives working in a fast-paced, dynamic environment working across different groups and time zones with ability to work autonomously while being mindful of when to seek guidance and approval Experience with delivering change in Agile frameworks: this may include formal qualifications and/or certified online courses and/or evidence of practical experience. Knowledge of Post Trade, Equities or Fixed Income within a Custodian or Broker Dealer environment for Settlements, or Asset Services is highly desirable but not essential for this role. Sound understanding of IT infrastructure and software development You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

SUMMARY BMC Helix ITSM Location Hyderabad (Onsite) Experience Range 2+ Years Notice Period Immediate We are seeking an Infrastructure Engineer to join our team in Hyderabad. As an Infrastructure Engineer, you will be responsible for defining requirements, designing and constructing data center technology components, and conducting testing using BMC Helix ITSM. You will collaborate with cross-functional teams, troubleshoot technical issues, and ensure the smooth operation of the infrastructure. Roles & Responsibilities Collaborate with cross-functional teams to define requirements, design and construct data center technology components, and conduct testing efforts. Troubleshoot technical issues related to BMC Helix ITSM and ensure the smooth operation of the infrastructure. Ensure compliance with industry standards and best practices for infrastructure design and implementation. Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills Must To Have Skills: Proficiency in BMC Helix ITSM. Good To Have Skills: Experience with ServiceNow IT Service Management. Strong understanding of infrastructure design and implementation best practices. Experience with troubleshooting technical issues related to infrastructure components. Familiarity with industry standards and compliance requirements for infrastructure design and implementation. Additional Information The candidate should have a minimum of 2 years of experience in BMC Helix ITSM. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful infrastructure solutions. This position is based at our Hyderabad office. Requirements Requirements: Minimum of 2 years of experience in BMC Helix ITSM. Educational background in computer science, information technology, or a related field.

Responsible for administration and maintenance of IT infrastructure at site. Preparation & execution of validation deliverables at all stages. Support in Computer systems validation activities for GxP systems. Performance monitoring of IT infrastructure and conduct Periodic review of GxP systems. SOP Drafting, implementation and periodic review. Ensure all the IT related activities performed as per SOPs and guidelines. Ensure all GxP systems are in compliance as per regulatory requirement. Provide support to end users for their issues/incident/request related to IT. Co-ordination with Corporate support team for global application & IT Infrastructure. Responsible for periodic backup, restoration and archival of data on GxP systems. Ensuring the required security control on computerized systems. User management & administration for GxP applications & computerized systems. Ensure to maintain good house-keeping, IT Infrastructure in working condition and proper management of require documentation. Executing & Monitoring the Routine Backup Activities. Windows administration, Network administration & IT infrastructure support. Co-ordination with vendors for FMS/AMC/Warranty services. Ensure adherence to compliance, Information security and data integrity. Follow GxP (GMP, GDP etc.) for all processes and train the subordinates to follow the same. Qualifications MCA/ B. Tech / BCA/ B.Sc. I.T./ Diploma in I.T.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers. As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success. Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field. As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer. As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us. In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created. Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Min 12 years of Experience of either Sales, Consulting, or Presales in the cybersecurity domain. Consultative problem-solving services-oriented, solution-led approach and experience preferred. Demonstrated ability for consultative sales in the cybersecurity domain targeting CISO/CXOs. Skills in areas of risk advisory and various cybersecurity frameworks, Understanding of cybersecurity OEM ecosystem and dexterity in crafting winning services proposals are critical. Expertise in any core security element of Device Management, Network Security, Zero Trust Frameworks, Managed Detection and Response (MDR) Services. Data Security and Privacy, various Industry compliance Frameworks from SEBI, RBI, IRDA, DPDP etc. Security Assurance and Cloud Security areas. Proven Expertise and experience in crafting complex managed security services (MSS) proposals which include multiple cybersecurity domains, Like network security, device management, security operations, SOC services etc. Review technology designs with technology architects and engineers, taking local and regional regulatory requirements into account. Experience with assessment of a comprehensive and broad set of security technologies and processes, data protection, identity and access management (IAM), network security within SaaS, IaaS, PaaS, and other cloud environments. Experience of Infra security architecture and any subject matter expertise within network infrastructures and perimeter security technologies such as firewalls, load balancers, WAF, CASB, proxies, SDN, DNS, and DDOS solutions. A solid grasp of private/hybrid/public clouds and legacy IT infrastructures Highly familiar with public and private cloud technologies (e.g., AWS, Azure, GCP, VMWare etc) and its Security offerings, preferably based on certifications and based on some hands-on experience Able to maintain in-depth knowledge of the competition's offerings and strategies Lead the development of integrated solutions, including terms and conditions, to create a final customer proposal Understanding of emerging technologies & trends like XDR, MDR, CASB, SASE, Micro services, Kubernetes, containers, Intelligent Automation, DevSecOps, Zero Touch etc Preferred Skills and Experience •Bachelor's degree or Master’s degree Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum exp 4 to 6 years of experience. Education qualification- Any Graduate. BCP-DR Application Architecture Your understanding customer IT-DR for On-Prime/Off-Prime/Hybrid Infrastructure for the application. Your understanding DR-DRILL to map them into Kyndryl Resiliency Orchestration solution (Sanovi DRM solution) Content Maintenance Perform updates, revisions Materials subject to maintenance include: LLD, HDL, Solution Design/Approach document, Technical Reports, PPTS etc. Experience in Linux and any database (Oracle, MySQL). Strong understanding of the Data Protection (Back-up & Recovery, BCP DR, Storage Replication, Database Native Replications, Data Archival & Retention) for application workloads such as MS SQL, Exchange, Oracle, VMware, Hyper-V, azure, AWS etc. Extremely good hands-on experience with Standalone and Clustered UNIX (AIX/Solaris/HPUX/RHEL/etc.) and windows platform. TCL/Shell/Batch/PowerShell/Expect Scripts or similar scripting languages is must. Should be able to write scripts to integrate with different technologies using CLI's /API's. Understand and strong knowledge of any Storage Replication technology with various DR Scenarios. Should be able to design/architect and build LLD, HLD, Implementation. Application testing experience may be added advantage Overall IT Infrastructure understanding is an added advantage Cyber (IT) Security related experience is an added advantage. Keep management and stakeholders informed about the status of disaster recovery preparedness, including risks, progress, and improvements. Should know about Zerto and Arcon tool exp. Preferred Technical and Professional Experience Hands on knowledge of Disaster recovery tool. Hands on experience on Linux administration and excellent scripting knowledge. 10 years of experience in Disaster recovery practice with experience in Banking, Manufacturing, Insurance and BFSI clients. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Deploy and configure Forcepoint DLP solutions in enterprise environments. Integrate Forcepoint DLP with existing IT infrastructure Design architecture for Forcepoint DLP deployment in alignment with security standards *Certifications required

Lead end-to-end IT project delivery Define scope aligned with business goals Liaise with clients on issues and enhancements Ensure SLA compliance and timely resolution Manage risks, changes, and documentation Drive quality & continuous improvement

Overseeing and managing all aspects of the companys IT infrastructure, systems, and security. This includes planning, implementing, and maintaining technology solutions to support the companys food production, distribution, and sales operations. They also ensure data security and compliance with industry regulations. Key Responsibilities: Oversee and maintain the companys IT infrastructure, including hardware, software, networks, and servers, ensuring optimal performance and reliability. Administer and troubleshoot IT systems, including operating systems, security tools, applications, and email systems. Implement and maintain data security measures, such as two-factor authentication, to protect sensitive information. Manage software licenses, hardware procurement, and deployment, ensuring efficient resource utilization. Provide technical support to employees across all departments, addressing hardware, software, and network-related issues. Ensure compliance with industry regulations and standards related to data security and privacy. Manage relationships with IT vendors, including contract negotiation and performance monitoring. Provide training to employees on the use of IT systems and tools. Collaborate with other departments, such as marketing, sales, and finance, to understand their IT needs and develop appropriate solutions. Qualifications: bachelors degree in Information Technology, Computer Science, or related field Minimum of 5 years of experience in IT Management Ability to work under pressure and handle multiple priorities Excellent leadership and communication skills Key Skills : Server Firewall Network Troubleshooting Hardware Maintainance Software

Role: Senior Cloud Infrastructure Engineer Work Experience: 5 to 8 years About the Role: We are seeking a highly skilled and experienced Cloud Infrastructure Engineer L3 with a strong background in both AWS and Azure managed services, as well as on-premise infrastructure. The ideal candidate will have a proven track record of designing, deploying, and managing complex, highly available, and secure mixed infrastructure environments. This role requires expertise in integrated security, authentication, access control, software development practices, and critical data protection for consumer information. You will be a key contributor to our infrastructure team, ensuring the reliability, scalability, and security of our cloud and hybrid systems. Key Responsibilities : - Design, implement, and manage highly available, scalable, and secure cloud infrastructure solutions across AWS and Azure, as well as on-premise environments. - Deploy and maintain mixed infrastructure solutions, ensuring seamless integration between on-premise and cloud-based systems. - Implement and enforce robust security measures, including integrated security frameworks, authentication protocols, and access control mechanisms (e.g., AWS IAM policies, Azure RBAC, AWS Network Security Groups, Azure Network Security Groups, WAF). - Develop and maintain infrastructure as code (IaC) using tools like Terraform and Helm for consistent and automated deployments. - Collaborate closely with software development teams to integrate applications with cloud services and ensure infrastructure readiness for new features. - Implement and manage comprehensive data protection strategies for sensitive consumer data, such as electric meter readings and billing information, ensuring compliance and integrity (e.g., AWS KMS, Azure Key Vault). - Design, deploy, and manage monitoring and alerting systems (e.g., Prometheus, Grafana, AWS CloudWatch, Azure Monitor / Log Analytics) to ensure real-time visibility and proactive issue resolution. - Troubleshoot and optimize infrastructure performance, addressing complex issues across network layers (OSI Level 1-7). - Contribute to the continuous improvement of CI/CD pipelines, automation, and DevOps practices (e.g., AWS CodePipeline/CodeDeploy, Azure DevOps Pipelines). - Ensure adherence to IT Security best practices, including CIS Security Framework deployment, SELinux, SUDO Linux, and Windows AD/Azure Entra Domain Services IAM deployment. - Manage and configure network components such as Firewalls (e.g., AWS Network Firewall, Azure Firewall), Network Security Groups, Load Balancers (L3-L7 - e.g., AWS ELB/ALB, Azure Load Balancer/Application Gateway), NAT, PAT, and VPNs (e.g., AWS VPN Gateway, Azure VPN Gateway). - Develop and maintain custom WAF rules (e.g., AWS WAF, Azure WAF, ModSecurity) to protect web applications. - Participate in an Agile development environment, contributing to sprint planning, execution, and reviews. Requirements : - Minimum 5+ years of hands-on experience in cloud infrastructure engineering, with a strong focus on AWS and Azure. - Deep expertise in AWS managed services including but not limited to EC2, S3, VPC, IAM, Lambda, ECS (Elastic Container Service), CodePipeline, CodeDeploy, CloudWatch, KMS, ELB (ALB/NLB), and AWS VPN Gateway. - Strong knowledge of Azure specific managed services including Azure Virtual Machines, Azure Blob Storage, Azure Virtual Network (VNet), Azure Active Directory / Azure RBAC, Azure Functions, Azure Container Instances / Azure App Service (for container deployment), Azure DevOps Pipelines, Azure Monitor / Log Analytics, Azure Key Vault, Azure Load Balancer / Application Gateway, Azure VPN Gateway, Azure Firewall, and Azure Entra Domain Services. - Proven experience in deploying and managing mixed infrastructure environments (on-premise and cloud-based), with a focus on seamless integration and hybrid connectivity. - Solid background in software development, understanding of development methodologies, and ability to collaborate effectively with engineering teams. - Extensive experience with data protection strategies for sensitive consumer data, including encryption, access controls, and compliance. - Expertise in IT Security principles and implementation, including: - CIS Security Framework deployment. - Web Application Firewalls (WAF) in AWS, Azure, and standalone solutions (e.g., ModSecurity with custom rule development). - Network Routing, Firewalls, and VPNs. - Network OSI Model (Level 1-7) understanding. - SELinux and SUDO Linux deployment. - Windows Active Directory and Azure Entra Domain Services IAM deployment. - Experience in LDAP Deployment as a central authentication mechanism for Operating Systems (Windows as AD, Linux as LDAP Auth, Fortinet LDAP auth) and as SSO for WebApp Services. - Experience with Multi-Factor Authentication (MFA) solutions such as Microsoft Authenticator, Google Authenticator, and SMS-based One-Time Passwords (OTP). - Hands-on experience with containerization technologies, specifically Docker and Docker services (e.g., AWS ECS, Azure Container Instances / Azure App Service). - Proficiency in version control systems (e.g., Git) and developing/maintaining CI/CD pipelines (e.g., AWS CodePipeline/CodeDeploy, Azure DevOps Pipelines). - Experience with serverless frameworks and event-driven architecture (e.g., AWS Lambda, Azure Functions). - Strong knowledge of DevOps practices and tools. - Hands-on experience with monitoring and alerting tools such as Prometheus, Grafana, Prometheus Alertmanager (routing alerts via Slack, PagerDuty, email), AWS CloudWatch, and Azure Monitor / Log Analytics. - Experience with infrastructure as code (IaC) tools like Terraform and Helm. - Familiarity with Lightspeed and Udeploy. - Experience working in an Agile development methodology. Preferred Qualifications : - Relevant cloud certifications (e.g., AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer - Professional, Azure Solutions Architect Expert, Azure DevOps Engineer Expert). - Experience with other monitoring tools and observability platforms. - Strong problem-solving skills and the ability to work independently and as part of a team. - Excellent communication and interpersonal skill

Project Role : Infrastructure Consulting Practitioner Project Role Description : Support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. Apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Must have skills : Data Engineering Good to have skills : Microsoft SQL Server, Python (Programming Language), Snowflake Data WarehouseMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance, and meet dynamic business demands. Apply infrastructure improvements across the workplace, network, data center, and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis.Resource should be ready to work Australia shift timing Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Implement infrastructure improvements to enhance operational efficiencies.- Design and build scalable IT infrastructure solutions.- Optimize infrastructure to meet dynamic business demands.- Manage and run infrastructure on a managed services basis.- Provide resources for infrastructure operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Engineering.- Good To Have Skills: Experience with Snowflake Data Warehouse.- Strong understanding of infrastructure design and optimization.- Knowledge of network infrastructure management.- Experience in IT infrastructure scalability. Additional Information:- The candidate should have a minimum of 3 years of experience in Data Engineering.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of IT Service Management.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on experience in implementing various IT service management solutions.- Solid grasp of IT infrastructure and network troubleshooting. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Required Skills Behavioral | Aptitude | Communication Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM) Skills required: Strategy and Planning: - Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. - Effectively communicate project expectations to team members and stakeholders in a timely and clear manner. - Liaise with project stakeholders on an ongoing basis. - Plan, schedule, and track project milestones and deliverables using appropriate tools. - Track project success criteria and disseminate them to involved parties throughout project life cycle. - Conduct project post-mortems to identify successful and unsuccessful project elements. - Develop best practices and tools for project execution and management. Operational Management: - Direct and manage project development from beginning to end. - Develop full-scale project plans and associated communications documents. - Identify and resolve issues and conflicts within the project team. - Identify and manage project dependencies and critical path. - Develop and deliver progress reports, proposals, requirements documentation, and presentations. - Proactively manage changes in project scope, identify potential crises, and devise contingency plans. - Build, develop, and grow any business relationships vital to the success of the project. Knowledge and Experience: - Overall experience of 9-11 years with experience in a project management capacity, including all aspects of process development and execution. - Strong familiarity with project management tools like MS Project and MS Vision - Solid working knowledge of IT Infrastructure, Data Center, Networks, Server and Storage technologies Personal Attributes: - Experience working both independently and in a team-oriented, collaborative environment. b) Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. - Reacts to project adjustments and alterations promptly and efficiently.

Job Title - Cloud Platform Manager Manager ACS SONG Management Level:Level 7- Manager Location:Kochi, Coimbatore, Trivandrum Must have skills:ITIL Incident Management Good to have skills:Web Applications Job Summary You will be responsible for the reliability and security of the digital platforms that we build and run for our clients. You have one or more full stack teams that manage and evolve hybrid cloud and cloud native applications in a secured manner. Your responsibilities will include: Roles and Responsibilities Lead a team, act as one unit and also enable your team members to do the tasks required Being an interface between client and the operations teams Identify and approach business/service/system improvements and work with the team to implement those Working with the team and other stakeholders to prioritise, mitigate, resolve and report on tasks following the DevSecOps paradigm Planning and task prioritization Maintaining knowledge base and documentation to streamline incidents ITIL process definitions and implementation Have an eye on the platforms and keep them running to meet customers expectations Keep systems and data safe Keep track of the cloud costs Enabling and improving all ways and channels for communication Professional and Technical Skills Eager to get into all aspects of the customers systems to gain a deep understanding Experienced working in Operations and Infrastructure teams, managing business critical applications with high transaction throughput' Ability to support with root cause analysis of incidents:coordination of the various parties involved Cloud technologies are your passion or you want to expand your field of experience in it You are able to understand technologies and keep up with the latest Public Clouds developments Technical experience in Web Applications Customer-centric thinking and very high sense of ownership Building and monitoring performance standards within the operation to ensure task are handled efficiently About Our Company | Accenture (do not remove the hyperlink) Qualification Experience:12-15 years of experience is required Educational Qualification:Graduation (Accurate educational details should capture)

Skills Required: Basic understanding of infrastructure architecture, industry standards and best practices methodology Highly motivated, ability to lead and influence Experience in infrastructure related role, Proven success in projects in large scale projects Strong technical design skills Ability to effectively communicate, coordinate and collaborate successful track record of effective vendor management Knowledge of emerging technologies and vendor landscape, Ability to balance cost against benefits Understanding of business drivers and all stakeholders requirements Understanding of documentation and frameworks Experience in capacity and performance management, understanding of application lifecycle management Hands on experience and expertise with specific infrastructure technologies relevant to organizational needs, including operating systems software, virtualization, automation (on multiple platforms) Creative thinking, innovative approach for solution design, implementation and problem solving. Set and manage stakeholder expectations. Recommend solutions as per RFP requirements or any change order coming from existing clients. Manage vendor relationships from technical matters perspective. Mediate between infrastructure and delivery / development group. Establish and vet key vendors relationships. Assess emerging technologies from key OEMs Guide sales team on price vs performance issues. Experience: -8- 15 years of overall experience in the field of IT Infrastructure is essential. -Must have at least 3 years experience in designing and implementing products or solutions of any one domain mentioned below: oEnterprise Servers & Storage (Cloud computing / Virtualization / Consolidation / Data center / Business Continuity / Backup / Enterprise Servers , Storage and Tape Technologies, Clustering / High availability etc) oEnterprise Networking and security ( Routing and Switching protocols, network architecture, connectivity options, network management, remote access, data security, standards and compliance, identity management, log management etc ) oDatacenter ( Tier 3 / 3+ DC build including power & cooling) access control and building management system etc) Certifications: Any of the industry standard IT Infrastructure related certifications like RHCE/ MCSE / MCTS/ CCNA / CCIE / VCP /CISSP is essential. Also, PMP or ITIL certification will be an advantage. Job Description: As part of Solution Architecturing Team (SAT), IT Infrastructure Architect will be responsible for design and delivery of end to end IT Infrastructure solutions for clients from across business verticals. Responsibilities will include: -Design of IT infrastructure solutions - develop technology strategy with logical and physical designs to meet client requirements, using standard architecture methodologies. -Handle multiple infrastructure technologies based on project requirements -Preparation of bill of material, technical write-ups for solutions developed -Documentation of architecture design to various levels of details -Work at CxO level executives to capture of client technical requirements /articulate the solution. Detailed briefing with presentations for larger client audience -Work as an individual contributor. -Ensure delivery of the infrastructure solutions designed as per scope & project timelines, through right set of internal/external partners.