1562 It Infrastructure Jobs - Page 33

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical solutions to drive business growth. Collaborate with cross-functional teams to design and implement process improvements. Provide expert-level support for data-driven decision-making. Stay up-to-date with industry trends and emerging technologies. Develop and maintain detailed documentation of analytical processes and results. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in data analysis tools and technologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Strong problem-solving and critical thinking skills. Experience working with large datasets and complex data systems.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication and interpersonal skills for effective collaboration with stakeholders. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques such as Lean or Six Sigma. Strong problem-solving skills to resolve process-related issues. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports using various tools and technologies. Analyze large datasets to extract insights and trends, and provide recommendations to stakeholders. Design and implement process improvements to increase efficiency and productivity. Develop and maintain technical documentation of processes and procedures. Provide training and support to junior team members on new processes and technologies. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Effective communication and interpersonal skills, with the ability to work with diverse teams. Ability to work in a fast-paced environment and meet deadlines. Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects. Experience with data analysis and reporting tools, such as Excel or SQL.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or disruptions. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. A graduate degree is required for this position.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Experience with data analysis tools and software. Ability to adapt to changing priorities and deadlines.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and collaboration skills to work with diverse stakeholders. Experience with data analysis tools and software, such as Excel or SQL. Strong knowledge of data modeling and reporting principles.

We are looking for a highly skilled and experienced Senior Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement process improvements to increase efficiency and productivity. Analyze complex data sets to inform business decisions and drive growth. Provide expert-level support for data analysis and reporting. Identify and mitigate risks associated with data quality and integrity. Develop and maintain technical documentation for processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills, with the ability to think critically. Effective communication and collaboration skills, with experience working with diverse teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines. Strong attention to detail, with experience working with large datasets. Experience with data visualization tools and techniques, such as Tableau or Power BI.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and monitor processes to ensure compliance with industry standards and regulations. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to minimize disruptions to business operations. Ensure continuous improvement by identifying areas for further optimization. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills to collaborate with stakeholders. Experience with process management tools and technologies is desirable. Ability to adapt to changing circumstances and priorities with a positive attitude.

We are looking for a highly skilled and experienced Senior Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical and problem-solving skills. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement process improvements to increase efficiency and productivity. Analyze complex data sets to inform business decisions and drive growth. Provide expert-level support for client queries and issues. Identify and mitigate risks associated with project implementation. Develop and maintain detailed reports and documentation of project progress. Job Requirements Proven experience as a Senior Analyst in the IT Services & Consulting industry. Strong understanding of analytical and problem-solving principles. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong attention to detail and ability to analyze complex data sets. Experience with process improvement initiatives and risk management strategies.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis of industry trends and best practices. Provide expert-level support for data-driven decision-making. Identify and implement process improvements to increase efficiency and productivity. Develop and maintain technical documentation for data analysis systems. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills. Experience with data analysis tools and technologies. Ability to interpret complex data sets and communicate findings effectively.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration. Experience with data analysis tools and software, such as Excel or SQL. Ability to learn quickly and adapt to new technologies and processes.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the day-to-day operations of the process team. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex process-related issues. Train and guide team members on new processes and procedures. Monitor and report on key performance indicators and metrics. Job Requirements Strong knowledge of IT Services & Consulting industry trends and best practices. Excellent leadership and management skills. Ability to analyze complex data and make informed decisions. Strong communication and interpersonal skills. Experience with process improvement methodologies. Strong problem-solving and analytical skills.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports using various tools and technologies. Analyze large datasets to extract insights and trends, and provide recommendations to stakeholders. Design and implement process improvements to increase efficiency and productivity. Develop and maintain technical documentation of processes and procedures. Provide training and support to junior team members on new processes and technologies. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Strong communication and interpersonal skills, enabling effective collaboration with diverse stakeholders. Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines. Strong attention to detail, with a focus on delivering high-quality results. Experience with data analysis tools and technologies, such as Excel, SQL, or Tableau.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration. Experience with data analysis tools and technologies is required. Ability to learn quickly and adapt to new technologies and processes.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the day-to-day operations of the process team. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex process-related issues. Train and guide team members on new processes and procedures. Monitor and report on key performance indicators and metrics. Job Requirements Strong knowledge of IT Services & Consulting industry trends and best practices. Excellent leadership and management skills. Ability to analyze complex data and make informed decisions. Strong communication and interpersonal skills. Experience with process improvement methodologies. Strong problem-solving and analytical skills.

Role & responsibilities Responsible for development and implementation of comprehensive IT Infrastructure plan in line with business requirements Responsible for supervising acquisition, deployment and maintnance of hardware, software and IT services across all locations ensuring effective utlisation Responsible for ensuring compliances with all applicable regulatory and standards requirements in IT Infrastructure domain. Be auditee for all audits To oversee IT Infrastructure projects, includes upgrades, migrations, and new developments to support company operational needs Responsible for development and maintenance of Disaster Recovery & Business Continuity Plans for IT systems to ensure the organization can recover from disruptions and outages. Conducts regular testing and updates to ensure effectiveness. Responsible for management of IT Infra incidents, and implementation corrective actions to prevent future occurrences. To stay updated and take up need based R&D activities on latest / emerging technologies as per business requirements duly inconsultation with Head - IT Actively involves in preparation & management of IT Budget and spends. Aims at providing cost-effective solutions without compromising on quality Responsible for effective vendor management to source hardware, software and services required for IT operations and evaluation of performance Responsible for effective management of IT Infrastructure team, provides mentorship, training and performance evaluation Ensures effective collaboration and communication with all the departments to understand technology needs and provide appropriate solutions Responsible for fulfilling all documentation & reporting requirements as needed by the organisation and as per the direction of reporting manager Takes up orientation sessions to all the stakeholders to keep them updated on information security / IT policies & procedures, latest technologies and threats Coordinates with Head - IT in design, implementation and management of IT Infrastructure strategic plan / roadmap Acts as 2nd Point of Contact (POC) for Management and 1st POC for Head for all IT Infrastructure related matters Acts as primary technical POC for reporting manager and IT Team for all Operational issues and also IT POC for all other departments Should take care of Roles & Responsibilities of Manager - Network & Security in his absence, subject to approval and as advised by Head-IT Acts as POC for all Regions / Plants and other work locations for any IT related issues, including Scada and CCTV related concerns. Assumes Roles & Responsibilities of Head - IT, in his absence and subject to the discretion of the Management. Should take up any activity / task as advised by Head-IT Preferred candidate profile To ensure robust IT Infrastructure / technology backbone for the organization to operate effectively and efficiently across it's various locations.

NetApp Platform Product Team is responsible for building, launching, and managing NetApps core storage and data management products The team builds the foundational product capabilities behind NetApps flagship storage platforms and is at the forefront of driving a transformational journey at NetApp by accelerating innovation across NetApps hybrid cloud portfolio (Public, Private & On-premises) AI Data platform is a key focus area for the Data Services group and involves the development and alignment of Product, Technical Marketing, GTM strategies, Customer Value Enablement and Lifecycle Management practices across the NetApp product portfolio The goal of the Product Management team is to enable ongoing customer success, increase product adoption and drive customer lifetime value growth across all market segments This (TME) role will be responsible for the AI data platform for NetApp ONTAP storage and will work closely with key Field Technical teams, Product Management, Engineering, Product Marketing, and other key partners In this role, you will focus on delivering key technical value propositions to the Field and Customers through the creation of presentations, solution briefs, blogs, technical white papers, conducting proactive Field training/enablement sessions and creating Product-Field cohesion by influencing both Product Development efforts and Field initiatives The successful candidate has a passion for understanding key customer requirements for major customer segments and use cases, identifying key product value drivers and establishing how NetApp delivers differentiated value drivers for driving customer technical and business outcomes Job Requirements GTM Collateral Creation Create competitive collaterals (Why NetApp Storage presentations / videos / blogs / solution briefs, etc ) Pre-sales guides and demo narratives to establish technical wins Technical white papers, reference architectures, etc Establish demonstration narratives for solutions and products Partner integrations and solution validations Sales Enablement Conduct periodic sales/partner training and information delivery sessions Identify whats working/not working from a pre-sales perspective and make course corrections in technical messaging Launches and Events Support product launch activities and assist with Trade Shows, Conferences and Technical Sales Training or Channel Partner Training activities Sales Support Respond to customer or field inquiries, assist with Technical RFPs and work with a cross-functional team of PMs, Architects, and Engineers as required Product Development Influence Influence product roadmap and development priorities with outside-in field and customer perspectives Stay current with trends and competitors to identify improvements or recommend product enhancements Capabilities SME in AI & ML and Knowledge of Artificial intelligence concepts including server/storage architecture, batch/stream processing, data warehousing, data lakes, distributed filesystems, OLTP/OLAP databases and data pipelining tools, model training, inferencing as well as RAG workflows Data storage, virtualization, knowledge on hypervisors such as VMware ESX, Linux KVM Unix-based operating system kernels and development environments, e g Linux or FreeBSD Experience with the Cloud Hyperscalers and their services (Amazon Web Services, Microsoft Azure, Google Cloud Platform) Prior experience with NetApp ONTAP or any other storage is preferred Experience in building test environments including compute, storage, networking components & enterprise workloads both in on-prem and in the cloud Experience in creating content, including but not limited to videos, presentations, blogs, and technical documents Communicate in a clear, concise, and professional manner, tailoring the message to the audience, including both verbal and written communications Lead, influence, and work with a global team Education A minimum of 8 years of relevant experience is required; 10 to 12 years of experience is preferred working in enterprise software and IT infrastructure or technical marketing A Bachelor of Science/computer or advanced degree in electrical engineering, or computer science or related technical discipline; or equivalent experience is required Demonstrated ability to have completed multiple, complex technical projects Demonstrated experience in authoring technical papers, as well as project conceptualization and planning are required At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification

Core Competency: IT Infrastructure,E Commerce IT operations,NOC Operations,Data Centre Operations,IT procurement,Vendor Management,Change Management Job Summary: To Manage a team of 8 to 10 members End to End IT operations management IT infrasturcture project management Network security and Contact Centre Operations

Job Description: Number of Positions 1 Job Family Intl Work Center (CTR) Type of Position Permanent Location Bangalore, India Support hours Predominantly US business hours Shifts: 24X7 rotational shifts Roles and Responsibilities Acting as a Tier T2 for GCSC Teams 2nd responders supporting AT&T GCSC strategic services like Flexware,SDWAN OTT Expertise in Performing network triage Managing the process of Service restoral and break/fix functions Scope include Analyze and escalate Prioritizing and analyzing the events in the network Resolve problems for software or hardware resources when unavailable or when there is degradation in performance impacting business processes Good skills on Change Management Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i e external organizations and internal and external business partners) for sectionalization and testing plans Escalate ticket according to process based on the established intervals Knowledge And Skills Required To Perform The Role Technical Skills:- Minimum 3-5 years of relevant experience in telecommunications & managed network infrastructure industry No less than 2 years of working experience, preferably on customer services interfacing with clients No less than 3 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Basic knowledge on SDN/SDWAN Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) Excellent telephone manner Excellent problem solving skills Professionalism at all times Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Resourcefulness and flexibility Ability to work well in a team Years of Experience 4+yrs Education Bachelor/masters in in electrical/electronic engineering, computer engineering or related discipline Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities AT&T is a fair chance employer and does not initiate a background check until an offer is made JobCategory:CallCenter

Back Job Description 10+ years of experience in IT infrastructure, system administration, or DevOps related to Oracle OSM Manage and maintain Oracle OSM environments across development, test, and production Strong experience supporting Oracle OSM Strong hands-on experience with Oracle WebLogic Server in production environments Familiarity with Linux environments, shell scripting, and basic networking Exposure to container platforms (OpenShift, Kubernetes, or Docker) Experience with monitoring tools like Dynatrace or ELK Oracle or Red Hat certifications (or interest in pursuing them) Oracle OSM Infrastructure Operations Perform environment provisioning, patching, configuration, and refreshes; Ensure high availability, performance, and scalability of OSM infrastructure, including proactive monitoring and tuning; Support Bells customized implementations of Oracle OSM, Siebel, and SOA, with an understanding of their interdependencies and performance characteristics Hands-On Development in Support of Infrastructure: Contribute to cartridge deployment and configuration activities, including orchestration plan updates and order flow adjustments; Assist in debugging and resolving order fallout and orchestration issues, working closely with development teams; Apply scripting and light development skills (e g , XML, XSLT, Java, shell scripting) to support automation, configuration, and integration tasks OpenShift Migration & Modernization: Support the migration of OSM components to OpenShift, including containerization and deployment; Assist in designing and implementing OpenShift-native infrastructure solutions that meet Bells performance, security, and compliance standards DevOps & CI/CD Automation: Use tools such as GitLab, Jenkins, Ansible, and OpenShift Pipelines to automate deployments and environment provisioning; Maintain and enhance CI/CD pipelines for OSM cartridges and infrastructure components Monitoring, Troubleshooting & Optimization: Use tools such as Dynatrace, ELK, and Prometheus to monitor system health and performance; Investigate and resolve infrastructure and application-level issues, including root cause analysis and post-incident reviews Requirement Security & Compliance: Support the implementation of security controls and vulnerability management processes; Ensure infrastructure compliance with internal policies and industry best practices Collaboration & Agile Delivery: Work closely with product owners, developers, and offshore teams to support Agile delivery cycles; Participate in sprint planning, daily stand-ups, and retrospectives to align infrastructure and development work with business priorities Documentation & Knowledge Sharing: Maintain detailed documentation of infrastructure architecture, cartridge deployment procedures, and operational run books; Contribute to internal knowledge transfer, onboarding materials, and support guides to strengthen in-house capabilities " Oracle OSM environments in a production setting(e g , deployments, troubleshooting, cartridge support DevOps tools such as GitLab, Jenkins, Ansible, or OpenShift Pipelines to automate deployments or manage infrastructure Any experience with Oracle ESB, AIA, or MFW, or working with integrated Oracle stacks like SOA or Siebel What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Experience: 8+ years in IT infrastructure Job Summary We are seeking an experienced Technical Lead with deep expertise in Microsoft 365 (M365), Active Directory (AD), Azure Active Directory (AAD), and IT project management to lead our infrastructure and collaboration initiatives. The ideal candidate will have strong technical skills in Microsoft cloud technologies, identity management, and the ability to manage stakeholders while driving successful project execution. Key Responsibilities Technical Leadership: Provide technical expertise for implementation, and management of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Power Platform etc) . Drive initiatives to Improve/optimize hybrid identity solutions (AD, Azure AD, AD Connect, Entra ID, B2B/B2C) . Manage security and compliance policies for M365 and Azure AD (Conditional Access, RBAC, MFA). Conduct/participate in audits and access reviews for AD/Azure AD. Troubleshoot authentication issues (SSO, SAML, OAuth, OIDC). Provide technical guidance to the support teams as and when needed. Project & Stakeholder Management: Drive/co-ordinate M365 migration, consolidation, and modernization projects . Collaborate with business units, security teams, and leadership to align IT solutions with organizational goals. Drive initiatives for end user experience improvement Co-ordinate with technical support team and other stakeholders to issues or fulfill user requests Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology , or related field. Strong hands-on experience with M365, AD, Azure AD, and identity solutions . Experience in IT project management and stakeholder communication . Microsoft certifications ( MS-102, SC-300, AZ-800/801 ) preferred. Excellent communication , problem-solving, documentation, and leadership skills. Nice-to-Have Skills Knowledge of Microsoft Endpoint Manager (Intune), Power Platform, or Exchange Hybrid . Experience with cloud governance, cost optimization, and licensing for M365/Azure . Familiarity with ITIL processes, IT service management (ITSM), or cybersecurity frameworks . Roles and Responsibilities Experience: 8+ years in IT infrastructure Job Summary We are seeking an experienced Technical Lead with deep expertise in Microsoft 365 (M365), Active Directory (AD), Azure Active Directory (AAD), and IT project management to lead our infrastructure and collaboration initiatives. The ideal candidate will have strong technical skills in Microsoft cloud technologies, identity management, and the ability to manage stakeholders while driving successful project execution. Key Responsibilities Technical Leadership: Provide technical expertise for implementation, and management of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Power Platform etc) . Drive initiatives to Improve/optimize hybrid identity solutions (AD, Azure AD, AD Connect, Entra ID, B2B/B2C) . Manage security and compliance policies for M365 and Azure AD (Conditional Access, RBAC, MFA). Conduct/participate in audits and access reviews for AD/Azure AD. Troubleshoot authentication issues (SSO, SAML, OAuth, OIDC). Provide technical guidance to the support teams as and when needed. Project & Stakeholder Management: Drive/co-ordinate M365 migration, consolidation, and modernization projects . Collaborate with business units, security teams, and leadership to align IT solutions with organizational goals. Drive initiatives for end user experience improvement Co-ordinate with technical support team and other stakeholders to issues or fulfill user requests Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology , or related field. Strong hands-on experience with M365, AD, Azure AD, and identity solutions . Experience in IT project management and stakeholder communication . Microsoft certifications ( MS-102, SC-300, AZ-800/801 ) preferred. Excellent communication , problem-solving, documentation, and leadership skills. Nice-to-Have Skills Knowledge of Microsoft Endpoint Manager (Intune), Power Platform, or Exchange Hybrid . Experience with cloud governance, cost optimization, and licensing for M365/Azure . Familiarity with ITIL processes, IT service management (ITSM), or cybersecurity frameworks .

Role Description The 1st line Tech Risk and controls function at Deutsche sits within the Group Technology Infrastructure (GTI) for Deutsche Bank Group. GTI has the largest footprint within the Technology, Data and Innovation division and is joined by other business-aligned CIO IT divisions. The Tech Risk and Controls is a dynamic team, consistently in demand, for providing guidance and challenge to deliver change and maintain systems in a secure and resilient manner. As part of the team, you will join the Banks journey and contribute towards our strategic goal of cloud enabled solutions as well as activities that improve our operational resilience and risk reduction. Specifically, you will bring expertise to Control definition and assessments capability across IT Infrastructure, SDLC and Architecture domains supporting a proactive risk management function. It will therefore also include providing change risk advisory services for transformational change programs undertaken by or impacting GTI. You will liaise with other risk and control functions, on a management level to assure the integration of risk initiatives and projects. You will also support Regulatory Adherence and Policy Management function within TDI Risk Management. Its purpose is to provide oversight and supervision of new & changed material regulation impacting TDI, including full traceability to derived DB-specific Policies, Procedures, Key Operating Documents and Supporting Documents. This role will report to the Head of Reg. Adherence & Policy Management and ultimately to the Global Head of TDI Risk Management. Your key responsibilities Risk & Control Management Identify and evaluate potential areas of non-compliance or risk, assessing impact, probability and present findings and proposals for risk mitigation measures. Support the delivery of the risk and control initiatives. This includes participation in risk and control activities, risk-based control reporting of key issues, performance and validation of cyclical activities such as annual control self-assessments. Work closely with teams in and out of the division to understand risks impacting the group. Align internal Deutsche Bank policies/procedures against industry recognized framework to strengthen the control framework and its implementation for both within the Bank and our 3rd party vendor relationships Ensure management transparency by way of timely risk reporting and proactive engagement and representing controls team at different governing forums Regulatory Adherence and Policy Management Coordination of regulatory adherence assessments across sub-divisions within TDI and management and review of Policies, Procedures, Key Operating Documents, Supporting Documents within TDI. Engage with stakeholders across TDI and other (e.g. 2nd line of defence) divisions in reviewing, assessing, and documenting the impact of regulations and planning remedial actions. Steer and support the publication of a consistent set of global and local Policies, Procedures, Key Operating Documents and Supporting Documents relating to Information Technology from laws, rules, and regulations. Risk remediation and Change Risk Advisory Support the Head of TDI GTI Risk Management in assessing risks related to strategic changes within the GTI Organization Proactively monitor risk landscape shift within the industry to identify transformation project opportunities to insulate Deutsche Bank from any potential risk exposure e.g., Production design life cycle, application and infrastructure architecture and its resilience Stakeholder Management Identify, Partner and Collaborate Work with relevant stakeholders to identify and assess controls gaps related to technology risk - measure and mitigate them in a timely manner Align with COO Division Control Office (DCO) team and NFRM (2nd LoD) ensuring successful and consistent implementation of the established control framework. Promote and support proactive IT risk culture at the Bank. People Responsibility - Identify, Develop, Retain Talent Develop a team of AVPs as the team size grows to deliver the risk and control mandate Ensure best practices are leveraged across teams, performance is closely monitored and that issues are dealt with within the team or escalated to senior management Establish an inclusive, open and speak up culture wherein team members are encouraged to express views and raise their concerns without fear Your skills and experience Desired experience Overall experience in similar roles for 12+ years in a Technology company or in a Banking Technology division or IT audit Minimum 6 years of experience as Risk and Control Lead in designing and implementation of Technology risk framework in a global organization Good understanding of Industry best practices such as NIST, COBIT, ITIL and ISO 27001 and ServiceNow GRC/IRM tooling. Deeper understanding of industry wide risk landscape and regulatory expectations Knowledge of Agile change delivery methodology, DevOps and Shift left concepts Cloud Computing Technology (GCP, AWS, Azure etc.) certifications or similar domains Other professional qualifications and certifications in Technology risk management Desired behaviors A strong team player comfortable in a cross-cultural and diverse operating environment Result oriented and ability to deliver under tight timelines Ability to successfully resolve conflicts in a globally matrix driven organization Excellent communication and collaboration skills Desire to learn about new and emerging technologies and continuous upskilling Must be comfortable with navigating ambiguity to extract meaningful risk insights

Interfaces with users, internal departments, and vendors to identify their needs and establish software, and network requirements. Performs Product and Technical Support functions and provides routine support. Provides remote technical support, configuring and desktop PC's, laptops, peripherals, mobile devices, and software; software, connectivity, and other technical problems including documenting steps taken and status in service management tracking systems, following up with end users to ensure the issue has been resolved. Own, refine, and implement build processes for desktops, laptops, and mobile devices. Liaise with third-party vendors for hardware and application support, troubleshooting collaboratively. Provide effective and efficient support to our users while logging this information into FreshService Ticketing Tool. Ensure that Service Desk policies and procedures and best practices are implemented and adhered to, particularly our change, problem, and incident management procedures (based on the ITIL v4 standards). Ensure that all calls and issues are dealt with in a timely and efficient manner. Evaluate documented resolutions and analyse trends for ways to prevent future problems. Identify and learn appropriate software and hardware used and supported by the organisation. Escalate calls to the relevant work stream in a timely manner. Report all suspected information security incidents and breaches. Understand and adhere to all established CTM and IT policies, standards, and procedures, especially Information Security policies and operational procedures. Following the asset management procedure, ensure Assets are correctly logged and accurately maintained. Additional Information 100% Work from Office (24 X5) No Mobile Phones/storage devices allowed within the floor Rotational shifts Current office location is Vikhroli however team will move to Thane sometime in MarApr25

Email writing Knowledge Handling incoming calls & other communications Recording information as needed Greeting clients and visitors as needed Fixing up meetings & maintaining Calendar Updating paperwork, maintaining documents, and word processing. Performing office duties that include ordering supplies and managing a records database. Opening, sorting, and distributing, emails.

We are looking for a cloud engineer to join our team and work with our engineering team to optimize, implement and maintain an organization's cloud-based systems.