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0.0 - 4.0 years

2 - 9 Lacs

Mumbai

Work from Office

Responsibilities: * Manage software, hardware & cloud sales. * Lead IT sales strategy & execution. * Collaborate with marketing on campaigns & events. * Maximize revenue through solution selling. Annual bonus Health insurance Provident fund

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16.0 - 26.0 years

10 - 18 Lacs

Hyderabad

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Role & responsibilities: As the Manager IT Operations, I am responsible for leading, overseeing, and ensuring seamless IT operations at The Aga Khan Academy Hyderabad. This includes creating sustainable ICT infrastructure, implementing approved systems, and providing strategic and technical leadership. Additionally, I provide support to other AKS ICT operations as needed. My role extends beyond technical management to include advisory and consulting to align IT services with organizational objectives. I oversee the team of professionals who handle various IT functions. While they may perform different tasks, I am accountable for ensuring smooth ICT operations. If my team is unable to resolve an issue, I intervene directly, escalating further when required. 1. Major Responsibilities Include: IT Operations & Infrastructure Management Microsoft Azure/Office 365 Primary interface for all Microsoft accounts, mailbox audits, data management, security parameters, and service health monitoring. Server & Network Management Oversee core, distribution, and access layer network switches, EPABX lines, including both core IT data and IBMS, fibre infrastructure, Wi-Fi controllers, CCTV servers, and passive fibre network across the 100-acre campus. Desktop & End-User Support Manage hardware and software support, including desktops, laptops, iPads, printers. Security & Compliance Manage firewall configuration, Active Directory access control, and implement necessary security updates. IT Service Delivery & Issue Resolution Oversee team performance in resolving incidents efficiently; intervene when necessary. Manage IT procurement, vendor coordination, and contract renewals, including domain hosting, software licenses, firewall subscriptions, and internet connectivity (ISPs). IT Applications & Systems Management Oversee and maintain enterprise applications such as FIS TST, Tally, Payroll, FAMS, Office 365 Global Label, Manage Engine, Biometric, ID Card Printer, Endpoint, and Bulk SMS Systems. Manage AKAHYD.org, Gmail services, print servers, Extreme IQ, NMS, local servers, and backups. Strategic IT Initiatives & Technology Enhancements Support FIS Global Team with security matrix, user roles, biometric solutions, and ID card printing. Drive technology enhancements and IT budget planning with stakeholders. Engage with leadership, faculty, and students to implement IT solutions aligned with institutional goals. Regional & Global IT Coordination Provide support beyond local operations to other academies as required. Coordinate with Regional and Global IT Teams for IT policy implementation and alignment. Team Leadership & Knowledge Management Manage and mentor the ICT team, ensuring their skills and knowledge remain current. Conduct training sessions to enhance team capabilities. 2. Technical Responsibilities by Category Desktop Support (Admin Building, Nursery, Junior, and Senior Schools) Devices: Desktops | Laptops | iPads | Printers Hardware & Software Issues: MS Office, Finance Applications, Antivirus Clients Security & Connectivity Issues: Wi-Fi Access Points, Shared Network Resources, Internet & Network Connectivity, EPABX Issues Audio / Video Support and Events Classroom & Event Support: Audio/Video for classrooms and daily events Equipment: Speakers, Microphones, Projectors, Mixers, Amplifiers, Video Conferencing Network & Server Management Network Infrastructure Maintenance & Renewals Core, Distribution and Access Layer Network Switches ISP Lines (IBW) Fiber Passive Lines Wi-Fi Controller CCTV Servers Enterprise Applications & Security Applications: FIS | Tally | Payroll | FAMS | MS Teams | MS Visio | MS Project Security & Networking: Firewall (Configuration, Maintenance, Renewals), EPABX, Office 365 Support IT Infrastructure: Print Server, Bulk SMS, NMS (Configuration, Maintenance), Backup Servers, Active Directory AMC & Renewals Domain WEP Hosting Subscription & Renewal Helpdesk Management Software Subscription & Renewal Juniper & Extreme Switches Subscription & Renewal EPABX Subscription & Renewal Tally ERP AMC & License Renewal FAMS, Payroll, eScan/CrowdStrike License Renewals IT Procurement & Billing Internet Billing: TATA, Pioneer Airtel (CUG) Monthly Billing Telephone Billing: TATA Canon Printer Monthly Billing Key Skills & Competencies IT Operations Management Infrastructure & Network Administration Security & Compliance Vendor & Procurement Management Cloud & On-Premise Solutions Team Leadership & Mentoring IT Service Desk Oversee all IT service desk activities at Hyderabad Academy. Respond to escalated IT service requests. All levels to help resolve IT related issues and provides answers and solutions in a timely manner on Hyderabad academy. Preferred candidate profile: Qualification: Masters degree in computer science, information technology, information management, or a related field. Experience: Overall 16+ years of IT experience, with 10 years of proven experience of managing IT function and teams. Extensive technical knowledge and vast experience of managing technology infrastructure, large-scale academic and enterprise information systems and software solutions. Familiarity and exposure to the field of education and educational technology, knowledge and experience of planning, designing and implementing education technologies. Exposure to data analytics tools is preferred. Good knowledge of industry best practices, quality standards in IT and data protection regulations like GDPR, etc. Excellent planning, organizational, and management skills.

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1.0 - 3.0 years

5 - 12 Lacs

Chennai

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Job Summary Join our dynamic team as a Systems Engineer where you will play a crucial role in enhancing our service desk operations through AI-enabled chatbots and advanced networking solutions. With a focus on incident management and Service Now you will ensure seamless IT service delivery .This role requires a proactive approach to problem-solving and a commitment to improving user experiences. Responsibilities Develop and implement AI-enabled chatbot solutions to streamline service desk operations and improve user interaction. Manage and resolve incidents efficiently using Service Now ensuring minimal disruption to business operations. Collaborate with cross-functional teams to enhance networking capabilities and support seamless connectivity. Provide technical support and guidance to users ensuring timely resolution of service desk queries. Monitor and maintain Windows systems to ensure optimal performance and security. Analyze incident trends and develop strategies to prevent future occurrences enhancing overall service reliability. Participate in rotational shifts to provide 24/7 support ensuring consistent service availability. Document and update incident management processes to improve efficiency and response times. Conduct regular system audits to identify and address potential vulnerabilities. Assist in the development of training materials to enhance team knowledge and skills. Collaborate with stakeholders to gather requirements and implement effective IT solutions. Stay updated with the latest industry trends and technologies to drive continuous improvement. Contribute to the companys mission by ensuring high-quality IT service delivery that supports business goals. Qualifications Possess strong experience in AI-enabled chatbots and their application in service desk environments. Demonstrate proficiency in networking principles and practices to support robust IT infrastructure. Exhibit expertise in incident management and Service Now for efficient problem resolution. Have a solid understanding of Windows systems and their maintenance for optimal performance. Show experience in service desk operations and user support in a hybrid work model. Display excellent communication skills to effectively interact with users and team members. Be adaptable to rotational shifts to provide consistent support across different time zones. Certifications Required ITIL Foundation V4 Certification is a plus.

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5.0 - 10.0 years

3 - 8 Lacs

Chandrapur

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requirement for post of IT Infrastructure management- Support, IT security, Network and connectivity, Communication systems Provide L1/L2 support for in-house and third-party applications (ERP, CRM, mail servers, etc.) Location: Chandrapur 4+ years

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7.0 - 11.0 years

15 - 30 Lacs

Chennai

Remote

• 7+ yrs of IT infrastructure/asset management. • 5+ yrs of exp managing or implementing Microsoft Intune and M365 enterprise environments. • Exp in service desk operations (ITIL v3/v4 preferred). • Endpoint security, license management.

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5.0 - 10.0 years

4 - 7 Lacs

Gurugram

Work from Office

JOB DESCRIPTION Job Title IT Assistant Manager Reporting Supervisor GM IT II. JOB PURPOSE Ensuring timely and cost effective implementation of service delivery, service support and information security solutions. Responsibilities:- Budgeting, identifying and procuring IT assets. . Documentation of IT policies, their periodic updating and implementation. Implementation & managing IT infrastructure solutions related to Hardware, Software, Networking, Wi-Fi internet for Corporate Office and other entities. Providing induction to new joiners related to IT. Strengthening Logical, Network, System and Physical & Environment Security. Ensuring availability of IT infrastructure (laptops, desktops, network etc.) - Regular systems administration activities & maintenance of existing systems. Ensuring availability of organisation data and information On site and Off-site solutions for backing, storing & restoring data, replicating live data on remote location on secure network. Execute assigned project on time as per guidance of GM IT. Effective Control on Anti-Virus & Anti-Spam, DLP, Software updating, Central Monitoring and control of internet usage. Providing assistance & support for all softwares / solutions being used (Finance and Payroll software etc.) by users in Corporate Office and Senior Care sites. Technical lead for all technology related matters including but not restricted to Video conferencing, online meetings, CCTV, security, firewall etc. Measurable Deliverables Providing IT infrastructure related solutions within budgets. Ensuring smooth functioning of IT dept. adherence to timelines. V. JOB REQUIREMENTS Minimum Qualifications B. Tech in IT or Graduate/ Postgraduate Computer Applications/ Dip. in Computer Applications Experience 6-8 years Technical Skills Sound IT knowledge including hardware, software, servers, and networking. Project Management. Knowledge of best practices. Skill Set and expertise of handling Apple MAC IOS devices (its configuration, installation, data management and network services). Behavioural Skills Negotiating skills Interpersonal skills Coordination skills Customer Orientation Languages Known English and Hindi Interested candidates may share their updated resume at: rajkumari@antaraseniorcare.com .

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5.0 - 8.0 years

11 - 15 Lacs

Kolkata, Mumbai, New Delhi

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Care Allianz is looking for Senior Manager-IT & Information Security to join our dynamic team and embark on a rewarding career journey Oversee IT infrastructure and security compliance Develop and enforce security policies and protocols Lead audits, risk assessments, and team management Align IT with business continuity plans

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4.0 - 9.0 years

15 - 19 Lacs

Bengaluru

Work from Office

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Cloud Migrations The main responsibility is to help customers successfully migrate to Cloud This role is based out of India (remote) location - will be looking after the Mid-market segment, Enterprise customers ( 1000 user respectively) from EMEA region, supporting higher volume Work hours are between 12pm/1pm - 9pm/10pm dependant on IST changes (EMEA shift) Migrating all Atlassian products to cloud The following articles/blogs hep understand Atlassian s investment in the cloud space

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14.0 - 18.0 years

25 - 35 Lacs

Hyderabad

Hybrid

Inviting applications for the role of Sr. Principal Consultant PMO We are seeking a highly experienced and results-driven Senior Project Manager to lead and deliver complex infrastructure, networking, and cloud initiatives. This role requires a strategic thinker with a proven track record of managing cross-functional teams across India and the US, driving project execution, and ensuring alignment with business goals. The ideal candidate will be a proactive leader who thrives in a global, fast-paced environment and is comfortable working extended hours to ensure seamless collaboration with US-based stakeholders. Responsibilities Lead end-to-end project management for infrastructure, networking, and cloud transformation initiatives. Collaborate with cross-functional teams across India and the US to define project scope, goals, deliverables, and timelines. Manage resource allocation, project budgets, and risk mitigation strategies. Ensure timely delivery of projects while maintaining high standards of quality and compliance. Provide leadership, direction, and mentorship to project teams, fostering a culture of accountability and continuous improvement. Act as the primary point of contact for US-based stakeholders, ensuring clear communication and alignment on project objectives. Utilize project management tools and methodologies (Agile, Waterfall, or hybrid) to track progress and report on key metrics. Drive stakeholder engagement and manage expectations through regular updates and reviews. Prepare and deliver comprehensive weekly status reports that include: - Project progress and milestone tracking - Identification and escalation of risks and issues - Documentation and follow-up on action items - Updates on resource utilization and dependencies - Recommendations for corrective actions and risk mitigation strategies Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. OR Preferred Qualifications/ Skills 15+ years of experience in project management, with a strong focus on infrastructure, networking, and cloud technologies. Proven experience managing global teams and working across time zones. Strong understanding of cloud platforms (AWS, Azure, GCP), networking protocols, and enterprise IT infrastructure. Excellent leadership, communication, and interpersonal skills. PMP, PRINCE2, or equivalent project management certification preferred. Experience with tools like Jira, MS Project, Confluence, and ServiceNow. Extended hours to support US Central Time (CT) zone, up to 1:00 PM CT

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16.0 - 21.0 years

37 - 45 Lacs

Bengaluru

Work from Office

: Job TitleTechnology Operations Lead LocationBangalore, India Corporate TitleVP Role Description You will be operating within Corporate Bank Production as a Production Support in Manager capacity in Core Banking Services subdomain. Core Banking Services domain under Corporate Bank serves the critical corporate customers message transactions categorized under Liquidity, Payments Orchestration, Messaging and Surveillance, Data. We ensure safe passage and clearing of payments, trade settlements with regulatory filtering and SWIFT connectivity. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Partner with, and influence, stakeholders globally from development, infrastructure and production on risk identification, remediation solutions, and managing change conflicts to build momentum in optimizing the processes, platforms across Production. Working as Regional Functional Lead for a suite of Messaging and Surveillance applications in corporate banking technology. Lead the team in driving a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Thought leadership with Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Understand business workflows and make recommendations for improvements (directly in workflows and/or analytics) Assist in the development of long-term organizational strategy to improve production Track progress of strategic goals, monitor key performance indicators (KPIs) and provide periodic updates to senior management Collaborate with internal and external stakeholders to ensure alignment of tactical initiatives in production with business goals Provide data driven insights and reports to support decision making Promote a culture of continuous improvement and foster innovation within the organization Experience in defining and identifying SLOs and measuring application services Experience in investing and driving SRE culture Your skills and experience University degree with technological or scientific focus or equivalent working experience -ideally in Financial Services / Banking industry. Extensive working experience ~16+ years in the financial services industry and a clear understanding of Finance's key processes and system. Leadership and People Management experience working in global matrix structure. Highly qualified, hands- on experience with Production Application Support and ITIL Practices with SRE knowledge and mindset. Proactive Service Management of all services provided across Businesses and Functions ensuring services are delivered in accordance to the agreed SLA Banking Domain knowledge with deep understanding of application Support and/or Development and complex IT infrastructure (UNIX, Database, Middleware, Cloud, MQ etc.) Good understanding of most recent technologies, be it cloud (GCP, AWS, Azure), programming languages (Java, JavaScript, Python), databases (Postgres, BigQuery), and other solutions. Must be able to constantly improve process and mechanism based on learning and feedback from various stakeholders. Excellent partnering and communication skills as well as stakeholder management combined with the ability to successfully navigate a complex organization, build strong relationships and work collaboratively with other teams Analytical aptitude and strong attention to detail combined with high level of commitment and the ability to deliver high quality results within tight deadlines Data analysis and visualization experience and understanding, with ability to translate data analysis to extract meaningful commercial insights and visualize data to support decision making processes Excellent communication and interpersonal skills together with ability to explain complex concepts for non-technical stakeholders to understand Strong analytical and problem-solving skills Experience in project management and change management High degree of emotional intelligence and cultural awareness Result oriented with a focus on strategic outcomes Guide and drive customers, suppliers and partners. Makes decisions which influence the success of projects and team objectives. Collaborates regularly with team members, users, cross-functional teams and customers. Engages to ensure that Customers/ Clients needs are being met throughout. Works under general direction within a clear framework of accountability. Plans own work to meet given objectives. Ability to work independently and manage multiple priorities Communicates fluently, orally and in writing, and can present complex information to both technical and non-technical audiences. Plans, schedules, and monitors work to meet time and quality targets. Facilitates collaboration between stakeholders who share common objectives. Fully understands the importance of security to own work and the operation of the organization. Nice to have: Cloud servicesGCP Experience with automation solutions (Ansible, Jenkins/Groovy, Python, Java) DevOps & Continuous Integration/ Agile oriented How well support you

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7.0 - 9.0 years

20 - 25 Lacs

Pune

Work from Office

Department Service Operations Employment Type Permanent - Full Time Location Pune, India Workplace type Onsite Key Skills Required: About ParentPay Group ParentPay Group brings together eleven brands that drive development in EdTech. As Europes largest EdTech provider, we help primary and secondary schools streamline their cashless payments, improve their parent engagement, safely manage meals and securely store their data. Fundamentally, we create time for learning.

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11.0 - 21.0 years

1 - 2 Lacs

Mumbai

Remote

Mandate skill: IT Infrastructure, Cisco ACI, Cisco NDDB and BFSI domain

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0.0 - 3.0 years

2 - 6 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration. Experience with data analysis tools and technologies is required. Ability to learn quickly and adapt to new technologies and processes.

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6.0 - 9.0 years

5 - 9 Lacs

Mumbai

Work from Office

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Minimum 6 years of experience in process management or a related field. Strong knowledge of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work collaboratively with cross-functional teams and stakeholders. Strong communication and interpersonal skills, with the ability to train and support team members. Experience working in an IT Services & Consulting environment is preferred.

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1.0 - 5.0 years

3 - 7 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced Senior Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement process improvements to increase efficiency and productivity. Analyze complex data sets to inform business decisions and drive growth. Provide expert-level support for data analysis and reporting. Identify and mitigate risks associated with data quality and integrity. Develop and maintain documentation of processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills, with the ability to think critically. Effective communication and collaboration skills, with experience working with diverse teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines. Strong attention to detail, with a focus on delivering high-quality results. Experience with data analysis tools and software, including data visualization and reporting.

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1.0 - 5.0 years

3 - 7 Lacs

Pune

Work from Office

We are looking for a highly skilled and experienced Senior Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical and problem-solving skills. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement process improvements to increase efficiency and productivity. Analyze complex data sets to inform business decisions and drive growth. Provide expert-level support for data analysis and reporting. Identify and mitigate risks associated with data quality and integrity. Develop and maintain technical documentation for processes and procedures. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills, with attention to detail. Ability to work collaboratively in a fast-paced environment. Strong communication and interpersonal skills, with the ability to present complex ideas simply. Experience with data analysis tools and technologies, such as SQL and Excel. Ability to adapt to changing priorities and deadlines in a dynamic environment.

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6.0 - 9.0 years

2 - 6 Lacs

Pune

Work from Office

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., responsible for managing the Know Your Customer (KYC) process. The ideal candidate will have 6-9 years of experience in IT Services & Consulting, with a strong background in process management and customer service. Roles and Responsibility Manage and oversee the KYC process to ensure compliance with regulatory requirements. Develop and implement process improvements to increase efficiency and reduce costs. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on process performance metrics to identify areas for improvement. Implement and maintain quality control measures to ensure high standards of customer service. Lead and motivate a team of customer service representatives to achieve their goals. Job Requirements Strong knowledge of IT Services & Consulting industry trends and regulations. Excellent communication and interpersonal skills for effective collaboration with customers and teams. Ability to analyze complex data sets and make informed decisions. Strong problem-solving skills to resolve customer complaints and issues. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve their goals.

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0.0 - 3.0 years

2 - 6 Lacs

Mohali

Work from Office

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Provide expert-level support for data analysis and reporting needs. Identify trends and patterns in large datasets to inform business decisions. Develop and implement process improvements to increase efficiency and productivity. Work closely with stakeholders to understand business needs and provide solutions. Job Requirements Strong understanding of IT Services & Consulting industry trends and technologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration with stakeholders. Experience with data analysis tools and software, such as Excel or SQL. Ability to learn quickly and adapt to new technologies and processes.

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1.0 - 5.0 years

3 - 7 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced Senior Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data models and reports using various tools and technologies. Analyze large datasets to extract insights and trends, and provide recommendations to stakeholders. Design and implement process improvements to increase efficiency and productivity. Provide expert-level support for data analysis and reporting, ensuring high-quality results. Stay up-to-date with industry trends and emerging technologies to continuously improve skills and knowledge. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Proficiency in data modeling, reporting, and visualization tools such as Excel, SQL, or Tableau. Strong communication and collaboration skills, with the ability to work effectively with diverse teams. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong attention to detail, with a focus on delivering high-quality results and meeting expectations.

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4.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

We are seeking an experienced Senior IT Admin Executive with 5+ years of progressive experience in IT infrastructure, network administration, and systems management. The ideal candidate will lead the coordination and execution of all IT functions, ensuring the systems are secure, scalable, and aligned with business objectives. Key Responsibilities Lead and manage all IT operations, including system architecture, networking, cybersecurity, and helpdesk support. Design, implement, and maintain scalable and secure IT infrastructure. Oversee the installation, configuration, and maintenance of hardware, software, and network components to ensure optimal performance and reliability. Ensure high availability and performance of IT systems through proactive monitoring and performance tuning. Develop and enforce IT policies, security frameworks, and business continuity plans to ensure optimal operational efficiency and security. Administer firewall configurations, VPN access control, and threat detection tools. Manage and support cloud platforms (AWS, Azure), virtual environments (VMware/Hyper-V), and storage solutions. Lead the projects using tools like JIRA for task management, issue tracking, and workflow optimization. Coordinate with stakeholders to gather requirements and deliver IT solutions aligned with organizational goals. Provide mentorship and supervision to IT support staff, ensuring high levels of service delivery. Oversee IT asset management, vendor relationships, procurement, and budgeting. Required Skills and Qualifications 5+ years of hands-on experience in IT management and systems/network administration. Proficient in JIRA for managing IT projects, tracking issues, and enhancing team collaboration. Strong experience with Windows and Linux server environments , cloud computing, and virtualization technologies. Deep understanding of network protocols, firewalls, routing, switching, and VPN technologies. Advanced knowledge of system security practices, data protection, backup, and disaster recovery. Relevant certifications, such as CCNA, MCSE, CompTIA Security+, and AWS/Azure certifications , are a plus. Strong analytical and problem-solving skills with a proactive mindset. Demonstrated ability to manage IT budgets, vendor contracts, and project timelines. Hands-on experience with backup solutions, system monitoring tools, and incident response processes. Ability to evaluate current IT systems, plan for scalability and ensure data integrity and business continuity.

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10.0 - 15.0 years

7 - 12 Lacs

Pune

Work from Office

Role & responsibilities Minimum 10 to 15 years of experience in pharma industry. Candidate should be well versed with Progen ERP software, Track N trace software, Cyber security, IT risk management, Network administration, IT Infrastructure management & Security devices like sophos firewall, End to End security, Linux operating systems, Windows server operating system & acronis backup solution. Candidates should have good exposure in documentation like SOP preparation and support for CSV & Qualification. Preferred candidate profile Reputed Pharma background

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5.0 - 10.0 years

8 - 10 Lacs

Navi Mumbai

Work from Office

Assistant Manager - IT Skills-Windows 10/11, MS Office 365, macOS, Active Directory, SCCM, InTune, Autopilot Exp- Min 5 Years Location- Navi Mumbai Work from Office Contact - divyam@genesishrs.com | 8905344933 - Divyam Goyal

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10.0 - 20.0 years

13 - 17 Lacs

Hyderabad

Work from Office

Position : TechOps Manager Timings : 9 am to 6 pm Location : Hyderabad Job Summary : The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India. This role requires deep knowledge of infrastructure management and best practices. The ideal candidate will be a technical leader capable of managing a team to ensure our technology infrastructure's reliability, availability, and performance. Key Responsibilities : 1. Team Leadership and Management : - Lead and mentor a team of DevOps, SecOps, Linux Engineers, DBA's, network engineers, and other technical staff. - Develop team goals and objectives in alignment with IT strategies the IT management team sets out. - Conduct performance reviews, identify training needs, and foster professional development. Infrastructure Management : - Oversee the design, deployment, and maintenance of the company's IT infrastructure, including servers, networks, and cloud services. - Ensure high availability and acceptable levels of performance of mission-critical resources. Incident and Problem Management : - Lead the response to critical incidents, acting as a technical lead during service disruptions. - Ensure root cause analyses are conducted and that the results are used to prevent future incidents. Strategic Planning and Optimization : - Contribute to the strategy and planning of infrastructure improvements and investments. - Optimise existing infrastructure for cost, performance, and security. Security and Compliance : - Ensure infrastructure is compliant with relevant industry standards and regulations. - Collaborate with security teams to ensure the organisation's infrastructure is secure and risks are mitigated. Documentation and Knowledge Sharing : - Ensure the creation and maintenance of system documentation. - Promote a culture of knowledge sharing and documentation within the team. Required Qualifications : - Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent experience. - 10+ years of professional experience in IT operations or infrastructure roles, with at least 3 years in a leadership or managerial capacity. - Deep technical knowledge of server hardware, operating systems (Linux/Windows), networking, and cloud services (AWS, Azure, GCP, etc. - Strong analytical, problem-solving, and decision-making skills. - Proven ability to manage and lead a diverse team, including remote members. - Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. - Ability to work on-call as needed and respond to emergencies promptly. - Experience with high transactional e-commerce platforms. Preferred Qualifications : - Relevant certifications (e., ITIL, PMP, AWS Certified Solutions Architect, Cisco CCNA/CCNP). - Experience with infrastructure-as-code tools (e., Terraform, Ansible). - Experience in a highly regulated industry (e., finance, healthcare) is a plus. Benefits : - Competitive salary and performance-based bonuses. - Ongoing professional development opportunities and certification support. - Flexible work hours and remote work options. - Vibrant company culture

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2.0 - 7.0 years

4 - 7 Lacs

Pune

Work from Office

Install, configure, and maintain LAN/WAN, routers, switches, firewalls, and wireless access points Monitor and troubleshoot network performance and connectivity issues Manage IP addressing, DNS, DHCP, and VLAN configurations Required Candidate profile Document network configurations, changes, and incident reports Work with ISPs and vendors for link provisioning and issue resolution Strong understanding of TCP/IP, DNS, DHCP, VLANs, and subnetting Perks and benefits Perks and Benefits

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7.0 - 12.0 years

14 - 24 Lacs

Pune

Hybrid

Job Title: IT Auditor, AVP Corporate Title: AVP Location: Pune, India Role Description You will be responsible for auditing Deutsche Banks technology and security controls. You will be involved in the planning, preparation, coordination and execution of audits to evaluate the adequacy and effectiveness of internal controls related to IT Infrastructure services primarily within TDI Global Technology Infrastructure including End User Computing. You will undertake audit assignments, draft and consolidate audit reports as well as tracking and closing audit findings. You will work as part of a global team, spread across the US, Germany, the United Kingdom and Singapore What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities What You’ll Do Plan, prepare, coordinate and execute audits to evaluate the adequacy and effectiveness of cyber security controls in accordance with Group Audit’s Methodology. Contribute to Continuous Monitoring and overall implementation of Group Audit Methodology. Undertake audit assignments, draft and consolidate audit reports for review by audit management and facilitate finding tracking and validate closure of findings. Participate in ad hoc projects and special inquiries. Work closely with colleagues in New York, Jacksonville, London, Birmingham, Berlin, Frankfurt and Singapore. Your skills and experience Skills You’ll Need University degree in computer science, mathematics, engineering or a related scientific degree. Certifications as CISA, CISM, CISSP or equivalent qualification in the areas of information security, project management or process-/quality management would be an advantage. Demonstrable experience in one or more of the following disciplines: IT infrastructure, IT production, IT operation such as system administrator, database administrator, operator in a data centre or software development for IT infrastructure applications. Experience in IT Audit, IT risk management or information security. A fundamental understanding of the following Audit disciplines: audit concepts (e.g. pre-/post implementation audits), controls in outsourced environments (e.g. for managed services), auditing project management and auditing IT service- and quality management. Skills That Will Help You Excel Very good written/verbal communication skills and the ability to communicate effectively in conflicts and at all management levels. Language skills beyond English are not a requirement, but are generally useful. Experiences in analyzing and articulating IT Infrastructure risks combined with a good understanding of IT services and IT processes in an enterprise environment. Flexibility, pro-active, self-sufficient and innovative with strong organizational skills to take ownership and responsibility of agreed targets and meet them within budget to enable a timely and efficient completion of audit projects. Ability to multi-task assignments and prioritize the workload with limited supervision and be resilient under pressure and the ability to deliver to deadlines. How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

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