1562 It Infrastructure Jobs - Page 30

When using GSK Data in Q&A mode, GiGi is intended to answer questions related to GSK. The question you entered seems too long for this purpose. If you want more freeform chatting capabilities, such as writing sample emails or summarizing text, then switch to Writing mode in GiGi chat. Skills Business Process Design, Design Thinking, Escalation Management, Information Technology (IT) Infrastructure, Information Technology Strategies, Infrastructure Services, Managed Service Providers, Service Delivery Management, Service Improvement, Solutions Development If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in gsk.com , you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.

GLOINNT is looking for IT Infrastructure and Cloud Engineering AWS Services to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Join our Team Job Summary We are looking for candidates in our IT operations team responsible for an Ericsson wide, business critical solution which is designed and operated with security focused mindset. You will be responsible to for the smooth operation of a key asset for remote delivery and this way you can contribute to Ericsson success. Working in our team will require to operate a global IT infrastructure including network, server and application and support its users. What you will do Daily operation of a global IT infrastructure (network, server, application) Be part of 24/7 on-call emergency support Analysing system faults defining and executing corrective actions Handle incidents and service request within the SLA Submitting trouble reports to interna/external vendors and working with them on resolution. You will bring B.Sc/B.Tech degree in computer science, engineering, or related technical field or relevant experience 4+ years experience in application and infrastructure support Excellent troubleshooting skills Precision, persistence, reliability, stress tolerance Good command of written and spoken English Open to learn new technologies Sound IP knowledge and hands-on experience with configuration of network elements (firewalls, routers etc.) Experience with firewall or router configuration (preferably Juniper) and IPSEC VPN troubleshooting Linux administration experience Customer first attitude Experience with managing infrastructure as code with Git and Ansible. Additional Competencies Scripting experience in bash and/or python Server HW administration experience (preferably Dell) VMware ESXi/Vcenter knowledge Hands on experience with Azure, AVD, Docker, Kubernetes Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 765776

Job Description Position L3/ SME – Network Security O&M Scope Provide subject matter expertise for the 24x7 operational support for network security components like firewalls and load balancers. Provide expertise on the installation, management, configuration and troubleshooting expertise on these devices. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Assist with automation of mundane tasks for the network security operations team. Technical Skills Expert level skills in configuring & troubleshooting of firewalls or load balancers. Work with security team for preparing the Hardening Guidebook and necessary automation tool-kit. Carryout hardening of the network security devices as per the laid guidelines. Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO Technical OEM certifications for Network & Security products or technologies Exposure to F5/Citrix Netscaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Configuration of firewalls per set guidelines Configuration of load balancers including load balancing mechanisms, content switching config per business rules. Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Syslog Expert level knowledge of IP addressing schemes (IPv4 & IPv6) Knowledge of log co-relation engines/ methodology would be an advantage Should have worked in Remote Management environment using tools. Basic scripting skills would be an added advantage. Responsibilities The key responsibilities are highlighted below. The candidate is expected to build, deploy, configure, manage & troubleshoot the firewalls and load balancers using the skills mentioned along with configuration for high availability. Work closely with business/application support teams to understand and deploy required architecture on firewall/load balancers. Primary responsibility would be to recover the service from any outage and ensure timely performance management activities are being carried out. Expected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met. Drive automation for the network security team. Required to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management. Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required). Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements. Expected to prepare RCA reports and suggest mitigation strategies. Develop and maintain network topology documentation, configurations, and operational procedures. Troubleshoot complex network issues across multiple layers (L1-L7), providing timely resolutions to minimize downtime. Act as an escalation point for complex issues that require deep technical expertise. Requirements Exposure to F5/Citrix NetScaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Exposure on Network Router and Switches, Nexus and ACI. etc. Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.) Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc. Experience in a multi-vendor environment would be an added advantage. Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Excellent verbal and written communications skills. Soft skills – Interpersonal relationship management, Time Management Who Can Apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams. Experience of 8+ Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.

Educational Bachelor of Engineering,BCA,BTech,MTech,MCA,MSc Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology-Networking-Routing technologies

Educational Master Of Engineering,Bachelor Of Science,BTech,Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Primary Skills: Windows/ Vmware Preferred Skills: Linux EUC Windows EUC-SCCM Unix Admin-AIX Administration Virtualization-VMWare Windows-Wintel/Windows Administrator

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all our stakeholders through our strategic focus on buildings. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What you will do Designs and recommends sales programs and sets short- and long-term sales strategies . Being a Government Sales Manager evaluates and implements appropriate new sales techniques to increase the departments sales volume. May recommend product or service enhancements to improve customer satisfaction and sales potential. We are looking for Senior level, motivated, sales-oriented person who has extensive business development and project sales experience in smart city/ safe city, security, networking solutions and IT Infra business in Government sector. Ideal candidate should have experience in developing and cultivating new business opportunities, sales strategies, managing client relationships and preparing technical proposals for govt. customers. Key responsibilities. 1. Cultivate effective business relationships and communicate full scope of solutions and services to meet customer business goals and achieve company sales objectives, including sales volume and market share. 2. Visiting potential customers to prospect for new business, includes government clients. 3. Target and contact key decision makers and develop positive relationships to secure the sale offerings. 4. Monitor account plan progress, including market conditions, customer needs, and competitive activity; provide progress and 5. Present and close sales opportunities with government tenders. 6. Maintain thorough knowledge of Surveillance, IT Infra, Networking and ICCCindustry trends to ensure full discovery and understanding of customer s primary business goals, operations, challenges, and requirements. 7. Interact with End Users, potential partners, OEMs andconsultants to understand their requirements & design Smart City, Safe City or any other IT infra requirement for Govt. Department. 8. Map all the major Govt. clients in the region and prepare plan with team to develop business with those accounts. 9. Focus on sales targets and derive the strategy to achieve the same. Desired profile of the candidate Candidate should be Graduate (BE/BTech/ in Electronics/ E & C/ Computers field preferably MBA in marketing. Candidates who have experience in GeM, government projects tenders/bidding, sourcing tenders from different e-portals are required. Candidates with security system/IT Networking/CCTV/ITMS/ICCC/ATCS industry background of at least 12 + years will be required. Those candidates who have relationship with different government bodies will have Strong advantage. Should be strong in Techno-commercial. Ability to identify customer needs, effectively communicate solutions, and position self as provider of choice. Proven track record of securing sales of complex offerings for Smart City/Safe City or any IT infra projects with govt. Demonstrated sales lead development and account cultivation. Effective sales negotiation and closing techniques. Proven ability to identify customer needs and articulate energy solutions. IT Hardware/ Networking knowledge will be added advantage.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Work closely with Global team members as SME for Venafi Product and processes held by Cryptographic services Identify gaps in processes and escalate them accordingly Identify risks of changes and propose mitigation Lead the process of change implementation closely working with Vendors support and Global Internal teams Work on continuous data enhancement quality Prepare reports from multiple sources to identify problems or track progress Act as first line of escalation for other team members Work with end users to help build solutions for non-standard queries Respond in timely manner on urgent production issues that require Cryptographic services assistance Engage with business functions to help them understand the SSH/TLS key remediation process and support progress Implement Change Management control in support of tasks Troubleshoot certificates generation problems and connection issues between Venafi TPP and target servers Support team members Requirements To be successful in this role, you should meet the following requirements. Previous experience with Venafi platform or TLS/SSH management process is required Customer/stakeholder focus. Ability to build strong relationships with Internal/External Key stakeholders, cross functional IT and global/local IT teams Analytical skills Ability to work on own initiative and under pressure Operational effectiveness - delivers solutions that align to approved design patterns and security, risk and regulatory standards Good understanding on IT Infrastructure technical platforms / technologies A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change Strong Documentation skills Will for development in Cryptography You ll achieve more when you join HSBC. .

the the Roles and Responsibilities: 1. IT Infrastructure & Network Management Manage and maintain office IT infrastructure (servers, LAN/WAN, routers, firewalls, printers, CCTV, etc.) Oversee system performance, reliability, and capacity planning across all sites. Ensure data backups, storage, and disaster recovery systems are in place and tested. 2. Software & Application Management Implement, upgrade, and maintain real estate-specific ERP, CRM, document management systems, etc. Collaborate with business teams to deploy tools for project management, sales, leasing, and finance. Evaluate and manage third-party vendor relationships for application support. 3. Cybersecurity & Data Protection Define and enforce cybersecurity policies, access controls, and data protection protocols. Monitor systems for vulnerabilities, breaches, and ensure antivirus/endpoint protection is updated. Conduct security audits and awareness training for users. 4. End-User Support & IT Helpdesk Supervise IT support staff to ensure timely resolution of hardware/software/user issues. Manage a helpdesk ticketing system to track and report issue trends. Ensure minimum downtime and prompt onboarding of new employees with required IT tools. 5. Strategic IT Planning & Budgeting Identify opportunities for technology upgrades to improve operational efficiency Develop and monitor IT budgets for hardware, software, licensing, and services. Evaluate emerging technologies (cloud, automation, analytics) relevant to real estate operations. 6. Compliance & Documentation Ensure IT practices comply with internal policies and external regulations (e.g., RERA, ISO). Maintain up-to-date IT asset register, licenses, SOPs, and vendor contracts.

Description : Solution Specialists lead several of the pre-sales processes for qualified services opportunities. WWTs Sales organization is responsible for creating and qualifying business opportunities. The Solution Specialist leads the Intake, Scoping, Service Design, and Contracting phases of the services lifecycle. Core responsibilities include creating high quality services statements of work, preparing project budgets and pricing, and teaming with internal and external partner service delivery organizations to thoroughly plan engagements for successful delivery. Responsibilities: Perform discovery and requirements gathering. Engage WWT subject matter experts to assist in scoping. Determine how WWT will perform the services in scope. This may include preliminary timeline, resource planning, risk assessment, estimating and budgeting, preliminary proposal and preliminary SOW/contract development. Prepare detailed estimates and pricing models leveraging the technical IT expertise of engineers, architects, and project/program managers. Develop statements of work that are accurate, detailed, and meet client objectives while contractually protecting WWT from scope expansion and other risks. Present SOW and pricing to clients. Balance winning business with creating engagements that optimized for successful and profitable delivery. Based on client feedback revise scope, timeline, and fees if appliable. Review engagements prepared by other employees for compliance and quality control purposes. Follow detailed documentation on the process. Build and maintain strong relationships with WWT Sales and WWT Services stakeholders and other WWT departments and employees. Serve as the point of contact for the Services organization regarding assigned Sales opportunities. Support high-volume and low-complexity engagements independently. Qualifications: Bachelors degree or equivalent industry experience 5-10 years of related experience Experience writing technical statements of work and sales proposals, in US English with a major information technology integrator or professional services firm. Experience creating and/or working with work breakdown structures (WBS) and budgets for professional services engagements in the information technology field. Track record of working within infrastructure solution areas (Data Center, Networking, Digital Workspace, Mobility) A background focused on Network technology is desired Strong written and verbal communication skills in US English

IT Specialist- Commvault --> --> Location, Designation --> LocationGurugram DesignationIT Specialist- Commvault Experience7-12 Years Objective Of This Role(Brief description of the role, why are we hiring, and what will person in this role do) IT Enterprise Operations Center (EOC) is the global delivery and support operations center groups global locations and subsidiaries. EOC manages the IT Infrastructure (Server /Datacenter, collaboration and Messaging, Network LAN/ WAN / Wi-Fi and Firewall security) and Enterprise IT Applications predominantly SAP portfolio) along with Mobile Applications Platforms as well. The center is also accountable for delivering high value and high visibility IT projects & programs across various IT domains. As IT Specialist Backup Services, you have to provide high-level technical expertise in the area of CommvaultBackup administration and troubleshooting. This individual would be responsible for implementing & enabling IT strategies defined by senior management in order to achieve the organizational objectives. Further, this individual would be responsible to ensure that the established processes to meet the regulatory and corporate security requirements are respected and optimized, in a fast paced and critical environment. You need to develop the strategy and ensure the operation, integration into the infrastructure services and interact with the business to ensure a maximum of usability. Tasks & Responsibilities(Major task and role person will have to perform list all the relevant points) 1. Manage and maintain the company's Backup-Systems based onCommvault. 2. Work with existing System Administrators and DBAs to optimize backup, restore and replication 3. Implement and maintain self-service for Backup System 4. Implement and maintain Backup as a Service for Subsidiaries 5. Provide architecture and performance recommendations within the IT infrastructure team. 6. Ensure backup methods are in place and working properly 7. Review system performance, capacity forecasting and efficiency. 8. Analyzes and resolves complex backup problems across the enterprise, related to replication strategies, and storage strategies across wide area networks. 9. Provides recommendations on storage upgrades and supports project integration as required. 10. Case-Handling with several vendors Education & Trainings + Certifications(Basic & Professional) University Degree and Certifications in the technology related field. CommvaultMaster (preferred) ITIL Certification Technical know-how(Mention the technology on which person must be experienced) Mandatory Should have technical knowledge on following: CommvaultBackup Technologies Snapshot Management for HPE Storage Systems Cloud Applications Linux based Media Agents Experience in troubleshooting Windows Server, complex computing platforms, storage systems including SAN and NAS arrays, and cutting-edge technologies involving virtualization, high availability and Databases (Oracle, MSSQL, Postgres, HANA) Experience with VMWare, Linux and Microsoft Windows-Server technologies Experience with NetApp and HPE 3PAR/Primera arrays is preferred Deep understanding of storage protocols such as NFS, CIFS, FC, etc., backup and recovery Soft Skills: (Inputs on soft skills required for role, like team management, communication, customermanagement, etc.)Conduct oneself in a professional manner at all times.Team orientation, strong communication skills, commitment and flexibilityIndependent, careful and result-oriented way of workingUtilize sound judgment in dealing with business information.Generate enthusiasm and support of company objectives.Effective written and oral communication skills (English)Relevant Experience(in yrs.)7 to 10 yearsOverall Experience(in years)9 to 14 years Feel Free To Contact Us...!!! Submit

IT- qualification , QMS in Pharma - Implement IT policies and coordinate with vendor ,Perform periodic maintenance of GxP system , Network configurations & infrastructure project , Cloud computing (SAAS, PAAS), backup, and user Management Free meal House rent allowance Travel allowance

Location: Barnala (Punjab) Roles and Responsibilities: Provide technical support to customers through phone, email, or chat Troubleshoot hardware and software issues related to laptops, desktops, printers, routers, switches, firewalls, and other peripherals. Provide on-site technical support for the same Ensures smooth functioning of LAN/WAN, wireless networks, and connectivity infrastructure Performs routine system checks, backups, patching, and preventive maintenance activities Manages asset tracking, inventory, and documentation of IT equipment at site Configure Outlook email clients for users Assist in execution of infrastructure upgrades, rollouts, and technology migrations Support end-user onboarding/offboarding, system provisioning, and access rights Maintain and ensure adherence to IT policies, security protocols, and data protection standards Desired Candidate Profile: 1-5 years of experience in a similar role with excellent communication skills Familiarity with ticketing systems, antivirus platforms, and remote support tools BCA degree from a recognized university with knowledge of computer science fundamentals Proficiency in English language with good written and verbal communication skills Critical Competencies Required: Leadership Experience Analytical Skills Test Automation Implementation life-cycles Commitment to Diversity, Inclusion and Justice Business Analysis Configuration

KRA General Manager - IT Infra, Network & Communications Manage In-house, Co-Located and outsourced Data Centres. Infrastructure Capacity Planning. Liaison with Hardware, Network, Communication and related Service Providers. Manage Service Level Agreements and Matrices Ensure seamless end-user device Management. Manage Infra Security Protocols: TCP/IP, Routing, VRF, Static, BGP, Access Lists, VLAN, WLAN, WAN, Large MPLS. Firewall, Access Control, VPN, IDS/IPS, DLP, Firewall and AV, IPS/IDS Manage Virtualization VMware and Cloud Platforms. Experienced in setting up of BIG server architecture setup for SAP/Dynamics etc. Designing, building and running Disaster Recovery Solutions, replication, automated, backup and recovery. Prepare and analyse relevant documentation such as RCA for Incident management Infrastructure and Communication Related Risk identification / assessment / response activities Proactive monitoring of links at stores. Network monitoring over MPLS network connectivity on NMS Tool. L2/L3 support for managed MPLS network of RSC/stores. Install, configure and manage all network infrastructures (switches, routers, firewalls, wireless controllers and AP's, SSL VPN, WAN compression, etc.) Maintain and ensure the reliability and performance of all LAN, WAN, and VPN components and technologies. Handling store network issues like connectivity issues and routing issues etc. Coordinating with vendor like Airtel, Tata communications, DataCraft, Velocis, Wipro, NSN, Ericsson, Cisco, Juniper, Huawei, etc. Coordinating with other fault management team and other team with ISP’s for the resolution of MPLS/ILL/PRI/NLD/Local Loop/Clear Channel/BRI/Centrex. Manage and maintain UTM/firewalls (e.g. SonicWALL-NXG) and switches (e.g. Cisco 3650, 45xx) and SSL VPN solutions (e.g. SonicWALL, Cisco, Juniper). Follow up of issues with proper escalation management for network Incidents to Compliance to defined SLA. Design and implement short- and long-term strategic plans to make certain IT Infrastructure capacity meets existing and future requirements Develop, implement, and maintain policies, procedures for Server / Storage / Security resource administration and appropriate use Practice IT asset management, including maintenance of Server / Storage / Security component inventory, life cycle management and related documentation IT Compliance and review. Handling Trouble Ticket Management - Opening, Resolving and Closing or service requests with proper RFO for third party vendors. Infrastructure Related Budgeting and Controls. Optimizing Infrastructure/network Costs. Respond, troubleshoot, identify root cause and remediate issues in a complete, documented and timely manner. Provide on-call support for network systems as required. Ensure that appropriate monitoring, alerting and logging mechanisms are in place and functioning optimally all the time. Certification: Microsoft Professional Certified Microsoft Certified Technology Specialist CCNA/MCP Certified Microsoft Azure/AWS Certified Contact Details: Aasma Shaikh shaikhaasmaoasis@gmail.com

Senior Presales - Cyber Security_ Reputed IT Infra MNC If you are a Presales, Please share your CV to Email your CV to jobs@kamms.net Role : Senior Presales Position Type: Full time/ Permanent Location : Mumbai/Pune ( Work from Office) Notice Period: Max 30 days Salary: 15 .00 to 18.00 LPA Must-Have Skills: 6+ Years of presales experience with customer facing Should meet the customers and understand the requirements and should be able to articulate the business challenges well internally as well as back to customers to arrive at suitable solution Hands-on experience to showcase product Demo / POV at customer sites Should have experience in good documentation POV scope of work, prerequisites, deliverables etc. Experience in any 2 of the key skills mentioned in the JD is acceptable with meeting any of 2 OEM in listed areas. Technology DomainOEM Proxy : Zscaler, Netskope, Forcepoint DLP : Zscaler, Netskope, Forcepoint WAF : Cloudflare, F5 Identity : Okta, BeyondTrust, CyberArk SIEM : IBM Qradar, Splunk, Firtinet Key Performance Indicators: Conduct pre-engagement meetings Create end-user knowledge transfer Function as a requirements analyst Serve as a conduit between sales and Delivery team Conduct Cybersecurity solution & service research Make contributions to the Cybersecurity technical portfolio Good-to-Have Skills: Excellent Oral Communication skills and Written skills, Excellent presentation skills Good analytical skills who can understand customers business challenges and arrive at right solution.

Job Responsibilities : Deliver product demonstrations to customers and prospects, conduct demos of the solutions individually Provide technical guidance and solution design assistance to regional sales team Security solution architecture design suiting TTBS product portfolio which matches customer needs. Work closely with sales team and Partners by participating and supporting all sales strategies and business goals. Perform technical presentations, Coordinate proof of Concepts, solutions and product demonstration Work closely with technical customers on POCs in customers environment to show Solutions value in reducing cost, solving problems and improving productivity Provides proactive technical and business consultative presales services Assist sales division to help define opportunities and close large opportunities with the right Solutions and mapping key Value propositions to customers business. Key Result Areas : Building solutions that includes Opportunity Information gathering Building a business case, high & Low level architecture definition, services etc. Skills, Competencies & Qualification : Excellent communication skills, both written and oral Possess the ability to effectively present ideas, and properly describe problems and propose solutions Should be an accomplished presenter of sales and technical material to both small and large groups. Worked on design, consultation, implementation, on End Point Security Solutions/ Email Security solutions and Data Loss Prevention Minimum of 5+ yrs of overall technical experience in IT Infrastructure with 5+yrs in the Pre-sales Technical consultant capacity

Role: Tier T1.5 Support for AT&T GCSC Teams Responsibilities: First responder for strategic services (Flexware, SDWAN OTT) Network triage and service restoration. Managing transport circuits (AVPN, AIA, BB, LTE) Analyzing and escalating network events Coordinating software/hardware resources Monitoring, data capture, and problem analysis Ticket management and escalations Working with internal/external support groups Negotiating with other support centers for testing plans Technical Skills: 1-3 years in telecommunications/managed network infrastructure 1+ years in customer service/client interfacing 1-2 years in Networking/IT infrastructure (WAN, LAN, Voice, etc.) Good to have Knowledge of SDN/SDWAN (Viptela, Velocloud, Silverpeak, 128T) Good in WAN, LAN, voice technologies, routers, switches, firewalls, etc. Sound understanding of Voice, Data, and IP networks. Professional Skills: Excellent verbal and written communication Problem-solving abilities Professionalism and telephone etiquette Proficient with PC systems and applications Ability to work under pressure and prioritize tasks. Drive, enthusiasm, and self-motivation. Resourcefulness and team collaboration skills Years of Experience 1-3+ Years Education BE/B.TECH + CCNA/CCNP certified. Job ID R-72969 Date posted 07/01/2025

Responsibilities: Manage and administer the complete IT Infrastructure. Develop standard practices to run IT infra. Align the tools and technologies to reduce human efforts and minimize mistakes for an efficient and smooth experience for users. Vendor engagement for purchase, license, and maintenance contract. Manage the on-premises environment to the cloud (Azure & AWS). Manage local AD, Azure AD, Office 365, administration, licensing, and changes. Anti-virus, tenable audit, and Patch (vulnerability) Management. Security solutions like antivirus, centralized login, and auditing. Hardware and software asset management. External audit and VAPT management. Firmware and hardware updates. Regular patching of Linux and Windows servers. Backup/replication of data and storage management/ updates. Hypervisor component setup/ install management/ updates/ monitoring. Hardening of servers and making them secure via different tools and techniques. Skills Required: Expert-level administration and optimization of hosts (Ubuntu & Windows) for physical and Cloud-based setup (Azure & AWS). Experience in configuring VMs, Databases, and Web Applications. Experience with ensuring a high availability environment, Business Continuity, and Disaster recovery. Patch Management and patch Automation experience. Backups, security, and redundancy strategies. Configuration and management of Active Directory services. Experience configuring, and maintaining hardware in a networked environment. Make recommendations to purchase hardware, software, and system components. Well aware of Information Systems security guidelines.

Responsibilities: Manage and administer the complete IT Infrastructure. Develop standard practices to run IT infra. Align the tools and technologies to reduce human efforts and minimize mistakes for an efficient and smooth experience for users. Vendor engagement for purchase, license, and maintenance contract. Manage the on-premises environment to the cloud (Azure & AWS). Manage local AD, Azure AD, Office 365, administration, licensing, and changes. Anti-virus, tenable audit, and Patch (vulnerability) Management. Security solutions like antivirus, centralized login, and auditing. Hardware and software asset management. External audit and VAPT management. Firmware and hardware updates. Regular patching of Linux and Windows servers. Backup/replication of data and storage management/ updates. Hypervisor component setup/ install management/ updates/ monitoring. Hardening of servers and making them secure via different tools and techniques. Skills Required: Expert-level administration and optimization of hosts (Ubuntu & Windows) for physical and Cloud-based setup (Azure & AWS). Experience in configuring VMs, Databases, and Web Applications. Experience with ensuring a high availability environment, Business Continuity, and Disaster recovery. Patch Management and patch Automation experience. Backups, security, and redundancy strategies. Configuration and management of Active Directory services. Experience configuring, and maintaining hardware in a networked environment. Make recommendations to purchase hardware, software, and system components. Well aware of Information Systems security guidelines.

The Technical Writer will be responsible for creating, maintaining, and updating a wide range of technical documentation related to our airline's IT infrastructure. This includes, but is not limited to, system architecture diagrams, network configurations, operational procedures, installation guides, API documentation, disaster recovery plans, and user manuals. The ideal candidate will possess a strong understanding of both airline operations and enterprise-level IT infrastructure, with a proven ability to translate complex technical information into easily understandable content for various audiences, from IT professionals to airline operational staff. Key Responsibilities: Content Creation: Develop and write high-quality technical documentation for new and existing IT systems, applications, and infrastructure components within the airline domain. Information Gathering: Collaborate closely with subject matter experts (SMEs), including IT architects, network engineers, system administrators, software developers, and airline operations personnel, to gather information and ensure technical accuracy. Audience Analysis: Tailor documentation content and style to different audiences, including technical staff, end-users, trainers, and management. Documentation Standards: Adhere to and contribute to the development of documentation standards, templates, and best practices. Version Control Management: Manage documentation versions, updates, and reviews in a structured and efficient manner, utilizing appropriate documentation tools (e.g., Confluence, SharePoint, MadCap Flare, DITA). Diagrams Visuals: Create and incorporate effective diagrams, flowcharts, screenshots, and other visuals to enhance understanding of complex technical concepts. SOPs Runbooks: Develop detailed Standard Operating Procedures (SOPs) and runbooks for IT operations, system maintenance, and troubleshooting. Compliance Audit Support: Contribute to documentation efforts that support regulatory compliance (e.g., FAA, EASA) and internal audit requirements. Training Materials: Potentially assist in the development of training materials based on technical documentation. Continuous Improvement: Proactively identify areas for documentation improvement and efficiency. Required Qualifications: Education: Bachelor's degree in Technical Communication, Computer Science, Information Technology, or a related field. Equivalent practical experience will be considered. Experience: Minimum of 5-7 years of proven experience as a Technical Writer in an enterprise IT environment. Demonstrable experience working within or extensively with the airlines/aviation domain is essential. Strong understanding and experience documenting IT infrastructure components, including: Preferred Qualifications: Experience with DITA or other XML-based authoring environments. Certifications in technical writing (e.g., CPTC). Experience with agile development methodologies. Knowledge of specific airline operational systems (e.g., PSS, MRO, ATC systems). Familiarity with cybersecurity frameworks (e.g., NIST, ISO 27001).

Job Title: Bid Manager Reports to: Senior Director Job Summary: Were seeking an experienced Bid Manager to lead the development and submission of high-value bids for IT infrastructure and managed services projects across the GOVT/PSU/Enterprise sectors, etc. The successful candidate will have a proven track record of managing large bids ( 50cr to 500cr) and will be responsible for ensuring that our bids are compliant, competitive, and aligned with customer requirements. Key Responsibilities: 1. Bid Strategy Development: - Develop and execute bid strategies to win high-value IT infrastructure and managed services projects. - Collaborate with cross-functional teams to identify key differentiators and value propositions. 2. Bid Planning and Management: - Plan and manage the bid process, including timelines, resources, and budgets. - Ensure compliance with customer requirements, RFPs, and regulatory frameworks. 3. Proposal Development: - Oversee the development of high-quality proposals, including technical, commercial, and contractual components. - Ensure that proposals are tailored to customer needs and showcase our unique value proposition. 4. Team Leadership: - Lead and manage a team of bid professionals, including proposal writers, subject matter experts, and designers. - Ensure that team members are equipped with the necessary skills and resources to deliver high-quality bids. 5. Stakeholder Management: - Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. - Ensure that stakeholder expectations are managed and that we deliver on our commitments. Requirements: 6+ years of experience in bid management, sales, or a related field, with a focus on IT infrastructure and managed services. Proven track record of managing large bids ( 50cr to 500cr) and achieving win rates. Strong understanding of IT infrastructure and managed services, including cloud, security, and digital transformation. Excellent leadership, communication, and project management skills. Ability to work under pressure and manage multiple bids simultaneously. Nice to Have: Experience with bid management tools and software, such as BidMatrix or similar. Knowledge of industry trends, regulatory frameworks, and compliance requirements. Familiarity with agile methodologies and design thinking. What We Offer: Competitive salary and benefits package. Opportunity to work on high-value bids and contribute to business growth. Collaborative and dynamic work environment with a team of experienced professionals.

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Enterprise Systems Monitoring Tools Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the delivery of programs, projects, or managed services.- Coordinate projects through contract management and shared service coordination.- Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Systems Monitoring Tools.- Strong understanding of ITIL framework.- Experience in incident management and problem resolution.- Good To Have Skills: Knowledge of IT service management tools.- Experience in service level agreement management. Additional Information:- The candidate should have a minimum of 5 years of experience in Enterprise Systems Monitoring Tools.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Job Title: Bid Manager Reports to: Senior Director Job Summary: Were seeking an experienced Bid Manager to lead the development and submission of high-value bids for IT infrastructure and managed services projects across the GOVT/PSU/Enterprise sectors, etc. The successful candidate will have a proven track record of managing large bids ( 50cr to 500cr) and will be responsible for ensuring that our bids are compliant, competitive, and aligned with customer requirements. Key Responsibilities: 1. Bid Strategy Development: - Develop and execute bid strategies to win high-value IT infrastructure and managed services projects. - Collaborate with cross-functional teams to identify key differentiators and value propositions. 2. Bid Planning and Management: - Plan and manage the bid process, including timelines, resources, and budgets. - Ensure compliance with customer requirements, RFPs, and regulatory frameworks. 3. Proposal Development: - Oversee the development of high-quality proposals, including technical, commercial, and contractual components. - Ensure that proposals are tailored to customer needs and showcase our unique value proposition. 4. Team Leadership: - Lead and manage a team of bid professionals, including proposal writers, subject matter experts, and designers. - Ensure that team members are equipped with the necessary skills and resources to deliver high-quality bids. 5. Stakeholder Management: - Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. - Ensure that stakeholder expectations are managed and that we deliver on our commitments. Requirements: 6+ years of experience in bid management, sales, or a related field, with a focus on IT infrastructure and managed services. Proven track record of managing large bids ( 50cr to 500cr) and achieving win rates. Strong understanding of IT infrastructure and managed services, including cloud, security, and digital transformation. Excellent leadership, communication, and project management skills. Ability to work under pressure and manage multiple bids simultaneously. Nice to Have: Experience with bid management tools and software, such as BidMatrix or similar. Knowledge of industry trends, regulatory frameworks, and compliance requirements. Familiarity with agile methodologies and design thinking. What We Offer: Competitive salary and benefits package. Opportunity to work on high-value bids and contribute to business growth. Collaborative and dynamic work environment with a team of experienced professionals.

The Business Development Manager will be responsible for identifying, nurturing, and closing new business opportunities within the server hosting and cloud infrastructure industry. This role will focus on building strong relationships with potential clients, understanding their needs, and aligning the companys hosting services to meet these requirements. The BDM will also work to retain and grow existing customer accounts, ensuring high client satisfaction and identifying upsell opportunities. Key Responsibilities: 1.Market Research Analysis Conduct in-depth research to identify potential clients, market trends, and competitive landscape in the server hosting industry. Analyze customer needs and industry developments to align the companys offerings with market demands. 2.Lead Generation Sales Strategy Develop and implement strategies to identify new business opportunities, targeting businesses that need hosting solutions, data center services, and cloud infrastructure. Generate leads through networking, cold calling, and digital channels, and build a robust sales pipeline. 3.Client Relationship Management Develop and maintain strong relationships with new and existing clients, acting as the main point of contact for inquiries, service issues, and escalations. Work closely with clients to understand their technical and business needs, presenting customized solutions that align with their requirements. 4.Server Management industry Knowledge Selling Gain a deep understanding of the companys hosting solutions, including dedicated servers, VPS, cloud hosting, colocation, and managed services. Present technical features and benefits to prospective clients in a clear and understandable way, offering solutions that address their business challenges. 5.Proposal Development Negotiation Prepare detailed proposals, pricing, and presentations, collaborating with the technical team when necessary to ensure the solution fits the clients needs. Negotiate contract terms, close sales, and ensure that agreements meet company policies and standards. 6.Collaboration with Internal Teams Work with the technical, marketing, and customer support teams to ensure seamless service delivery and address any issues. Provide feedback to product and service teams based on customer needs and competitive analysis. 7.Performance Tracking Reporting Track and report on sales activities, progress toward sales goals, and industry developments. Utilize CRM tools to manage sales pipeline, forecast sales, and analyze conversion metrics to inform strategies. Key Qualifications: Education: Bachelors degree in business, IT, Marketing, or a related field. Experience: 3+ years of experience in business development or sales, preferably in the server hosting, cloud services, or IT solutions industry. Skills: Strong sales acumen, excellent communication skills, customer relationship management, negotiation, and an understanding of hosting technologies. Technical Knowledge: Familiarity with server hosting concepts, cloud computing, data centers, and IT infrastructure solutions is highly desirable. Proven Experience in Server Reselling and Management: Candidates should have substantial experience working with a server management company, with a strong focus on server reselling, support, and customer solutions. Additional Skills: Ability to work independently and handle multiple tasks. Strong analytical skills to assess market trends and competitor strategies. Proven ability to meet and exceed sales targets.

The Senior Executive IT Infrastructure will be responsiblefor managing and maintaining IT infrastructure at the CFS division to ensure highavailability, performance, and security of systems, networks, and end-userservices. The role is critical in supporting uninterrupted CFS operations and aligningIT support with business needs. Key Responsibilities: 1. Infrastructure Management: Sound knowledge of LAN infrastructure management and basicunderstanding of WAN technologies. Effective coordination with the Central Network team toresolve LAN/WAN issues promptly. Assist Central IT with routine preventive maintenance andhardware/software upgrades. 2. User Support Operations: Provide L1/L2 support for desktops, laptops, printers,barcode scanners, and IT peripherals. Perform software installations, troubleshooting, andconfiguration tasks. Manage user credentials, email setup, and system access asper company policies. 3. Asset Management: Maintain accurate inventory of IT assets at the CFSlocation. Track allocation, movement, and recovery of hardware andlicensed software. 4. Security Compliance: Monitor endpoint security and antivirus software incoordination with the InfoSec and Central IT teams. Support IT audits and ensure compliance withorganizational standards and guidelines. 5. Vendor Coordination: Liaise with OEMs, ISPs, and AMC vendors for technicalsupport and service calls. Raise and follow up on support tickets and escalationsuntil resolution. 6. Business Understanding CFS Operations: Possess practical knowledge of CFS (Container FreightStation) operations, including import/export workflows, EDI processes, cargo handling, andcross functional stakeholder coordination (customs, Finance, Operations and etc). Align IT services with the functional needs of the CFS toensure smooth operational continuity. Key Skills Competencies: Proficient in Windows OS, Active Directory, and Office 365administration. Hands-on experience with networking hardware andtroubleshooting. Familiarity with EDI systems and warehouse managementsoftware (WMS) is an advantage. Strong communication, coordination, and interpersonalskills. Analytical thinking with the ability to resolve issuesindependently under time pressure. Qualifications Experience: Bachelors degree in computer science / informationtechnology, or a related field. 5 to 7 years of relevant experience in IT infrastructure,preferably in logistics, CFS, or warehouse environments.