1562 It Infrastructure Jobs - Page 25

- Manage IT infrastructure - Implement Tech Strategies - Ensure Data Security - Optimize IT resources to support business objectives. - Manage budgets - Trouble shooting, Problem Solving - Ensuring smooth operation of all IT-related activities Required Candidate profile - Degree in Computer Science / Information Technology - Relevant exp in IT Management, Hardware and Software and Project Management. - Min 5 years of exp in handling IT Management function

Skills: Application Architecture, Archimate Digital to and from core is the DNA of Colruyt Group. We have been pioneering in adapting IT technologies from the advent of the IT revolution. Digital Transformation is core element to realize Colruyt Group Strategic Plan. Colruyt Group has invested significantly in setting up IT architecture and is considered to be one of the best in the European region. As an Enterprise Application Architect, you will be a key member of our architecture team, enable Colruyt Group to architect and realize mission critical applications. You will be collaborating with multiple stake holders involving Business, Project Managers, and Software Engineers. You will have an opportunity to work with culturally diversified group of individuals. You will be contributing to defining and embedding Service Operating Model, Making Agreements with Business, and establishing long term relationship with stake holders. We are looking for an individual with Passion, Innovation, Out of the box thinking to join our team. Responsibilities: 1. Responsible for making elaborate solution (application) architectures, designing complex mission critical applications. 2. Understand strategic objectives, Colruyt Group IT reference architecture, IT Ecosystem and propose relevant feasible IT solutions. 3. Communicate architecture to business, project managers, solution analysts, software engineers 4. Ensure application architecture is proposed and approved by Technology Review Board 5. Collaborate with Program/Project Managers to advise estimations, identify dependencies and create an implementable work package, project plan. 6. Do architecture impact analysis, technology assessments and propose solutions to ensure quality deliverables. 7. Define, implement and guard application architecture blueprint 8. Advise business to make right technology choices 9. Propose cost effective solutions without comprising functional and non-functional requirements. 10. Developing secured application, packaged solutions on cloud Requirements 15+ years experience in the IT industry and 3+ years in Enterprise Application Architecture space Excellent knowledge of IT systems and infrastructure. Experience in defining, steering and governing IT roadmaps in line with reference architecture. Experience in assessing architectural choices and propose fit for purpose solutions. E.g Cost benefit analysis, SWOT Analysis Excellent Analytical, conceptual thinking, out of box thinking skills Experience in breaking down complex problems and propose simplified solutions. Experience in architecting secured solutions, understanding and managing vulnerabilities- OAuth, ISAM, Open ID A strong strategic and business mindset, outstanding communication and interpersonal skills Ability to balance the long-term (big picture) and short-term implications of architectural decisions Ability to navigate complex IT and business organizational structure to accomplish goals and gain buy-in Excellent written and verbal communication skills, presenting briefings to senior management, business stakeholders. Experience in architecting J2EE applications is advantage. Certification, Experience in TOGAF or any relevant architecture methodology is plus Knowledge of ArchiMate, Mega is a plus Good understanding of Cloud technologies is an advantage Working with European organizations, especially in retail space is an advantage Should be open for onsite travel (Belgium)

What you get to do in this role: Owning the inbound product manager responsibilities including the vision and requirements for product features. Collaboration with design and engineering to define and refine requirements for achievement of customer value through product features. Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue Communicate product priorities and build consensus Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries Work with multiple teams to guide projects through development and bring high-quality products to life Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction Communicate complex problems into easily understood requirements and provide solutions Develop multi-mode communications that convey a clear understanding of the needs of different audiences Lead the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead team meetings to discuss progress and challenges- Develop strategies to improve system performance- Mentor junior team members for skill development Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration / NetScaler skill- Strong understanding of IT infrastructure and network protocols- Experience in troubleshooting and resolving technical issues- Knowledge of virtualization technologies and cloud computing- Hands-on experience in system monitoring and performance optimization Additional Information:- The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

About The Role Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for 14+ years of experience in IT service delivery, with experience in delivery and project management for Global Insurance customers. Overall Skills to manage the business stakeholders, project management and technology teams. Oversees the successful execution of technical projects, ensuring timely delivery and alignment with client expectations, while also fostering a collaborative and high-performance team environment.ResponsibilitiesMay manage individual projects or coordinate a team of Technical Architects/Leads.Understands and manages client and program stakeholders expectations and business objectives.Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.Drives profitability and continued success by managing service quality and cost and leading delivery.Measures and communicates progress to leadership within committed time frames.Experience in a client facing IT consultancy/IT provider environment.Prior experience in an Operations, Support or Delivery function and supervising or managing a team.A key area for the role is line-managing a team effectively, ensuring that daily workloads and timesheets are being submitted accurately and on time for example.Firm grasp of IT infrastructure and operations best practices within an ITIL framework.Broad IT technology experience, being a technical or solution authority Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Security Compliance Management Good to have skills : Security Architecture DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and detail-oriented Security Architect/ Security Compliance professional specialized in ITGC and Control Testing Professional to join our team. The ideal candidate will have a strong background in IT audit, internal controls, and risk management. The primary responsibility of this role is to evaluate and test IT General Controls (ITGC) as well as specific application controls to ensure compliance with regulatory requirements, company policies, and industry standards. Roles & Responsibilities:1. Conduct comprehensive assessments of IT General Controls (ITGC) including but not limited to access controls, change management, system development, and operations controls.2. Perform detailed control testing procedures to evaluate the design and effectiveness of IT controls across various platforms, applications, and technologies.3. Collaborate with cross-functional teams including IT, internal audit, compliance, and business units to identify control deficiencies, gaps, and areas for improvement.4. Develop and maintain documentation of control objectives, testing methodologies, and test results in accordance with established standards and frameworks.5. Participate in risk assessment activities to identify and prioritize key IT risks, and contribute to the development of risk mitigation strategies.6. Provide guidance and support to IT teams in implementing remediation plans and corrective actions to address control deficiencies.7. Stay informed about emerging technologies, regulatory changes, and industry best practices related to IT controls and compliance requirements.8. Prepare clear and concise reports summarizing control testing results, findings, and recommendations for management review and audit committee presentations. Professional & Technical Skills: - Solid understanding of IT General Controls (ITGC) frameworks (e.g., COBIT, COSO) and control testing methodologies.Strong understanding of IT General Controls across areas such as access management, change management, data backup, and logical security.Experience in conducting ITGC assessments in support of internal audits, external audits, and regulatory requirements (e.g., SOX, SSAE 18/SOC 1, SOC 2).Familiarity with COBIT, COSO, NIST, or similar IT control and governance frameworks.Hands-on knowledge of identity and access management (IAM) practices, user provisioning/deprovisioning, and role-based access control.Understanding of system development life cycle (SDLC) and related controls.Proficiency in reviewing IT infrastructure controls, including network, server, and database environments.Ability to interpret and analyze audit logs, system configurations, and change control documentation.Skilled in using tools like ServiceNow, SailPoint, Archer GRC, or equivalent GRC platforms.Experience in working with ERP systems (e.g., SAP, Oracle) to review control effectiveness.Strong documentation, reporting, and communication skills, with the ability to present findings to both technical and non-technical stakeholders.Ability to work cross-functionally with internal audit, IT, and business teams to remediate control gaps.Relevant certifications preferred:CISA, CISM, CRISC, CIA, or equivalent. Additional Information:1. Minimum of 15 Years of full time education/ Bachelors degree in Information Technology, Computer Science, Accounting, or related field. Advanced degree or professional certification (e.g., CISA, CISSP, CIA) is a plus.2. 6-8 years of experience in IT audit, internal controls, or compliance-related roles, preferably within a regulated industry such as finance, healthcare, or manufacturing3. This role is based at Delhi/NCR/ Bangalore/ and other Accenture locations in India. Qualification 15 years full time education

About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : IT Financial Management Good to have skills : Financial AnalysisMinimum 0-2 year(s) of experience is required Educational Qualification : BCOM/MCOM/MBA Project Role :Program/Project Management Representativ Project Role Description :Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have Skills :IT Financial ManagementGood to Have Skills :Financial AnalysisJob :Key Responsibilities :1 Manage relationship between Accenture Operations teams and client/internal IT teams 2 Mobilization of projects - overall responsible for the successful planning, execution, monitoring, closure of a project 3 Tech budget technology cost budgeting, optimization, and variance tracking 4 Accruals posting, invoice validation and Cost Analysis 5 Preparation of MIS, Rate Cards for BUs 6 Chair site meetings and distribute minutes to all project team members 7 Ensure clients needs are met in a timely and cost-effective manner 8 Stakeholder management 9 Manage technology infrastructure projects 10 Manage escalations 11 Provide account management services to entrusted accounts/contacts Technical Experience :1 Knowledge and experience in IT infrastructure 2 Understanding of Project Management fundamentals 3 Should be good in MS tools 4 Well organized and result oriented 5 Strong Communication Interpersonal as it involves interacting with onsite clients 6 Hands on technical project management experience Professional Attributes :Good written and verbal Communication Educational Qualification:BCOM/MCOM/MBAAdditional Info : Qualification BCOM/MCOM/MBA

- - - - - - The key objective of this role is to ensure that processes- across IT operate securely. The remit extends across all aspects of IT- security (i.e. policies and procedures, authorization and administration of- accesses, networks and firewalls, servers and workstations, operation- systems, databases and applications), wherever applicable and covers all IT- teams and usage of the IT platform by other departments. Another key- objective is to ensure that IT maintains an appropriate level of security in- compliance with company policy and requirements from regulatory & market- authorities and in accordance with recommendations from General Inspection,- Compliance, Internal Audit and External Auditors. This role also contributes- to the design, testing and roll-out of security controls such as access- management, exception management, data leakage prevention, etc. in accordance- with established regional processes - - - - - - Responsibilities - - - - - - Direct Responsibilities - - 1. IT Risk Management - - - Inform- APAC IT Security Risk Management team about any new projects or major change- within India for further risk assessment. - - - Ensure- risk assessment on the in-scope projects, third-party vendors and the deviation- of policies & best practice is properly conducted. Ensure the- recommendation issued for projects and security exceptions / risk acceptances- are properly followed up. - - - To- translate policy statements into local guidelines and procedures in order to- produce enforceable actions - - - To- enforce an efficient user account management process in order to authorize- and control users accesses and habitations to IT Systems - - - To- monitor and ensure immediate and accurate reporting of any SIPL IT Security- related incident (intrusion, virus, etc.) to the regional & global IT- Security and Incident Management processes. - - - To- be part of the network rules review and recertification process, by reviewing- and approving all network access requests (including firewall, proxy and SMTP- requests), and perform periodical review. - - - To- work in partnership with the Business Lines, Organization & Methods,- Information Systems, and others to draw up measures for implementing the Company's- Information Systems Security Directives. Especially to participate to all- projects in order to ensure respect of good IT Security practices - - - To- occasionally participate in regional security risk assessment activity of- business line applications - - - To- work with different stakeholders and assist India CIO to implement the IT- risk management framework - - - To- conduct necessary security controls, reviews, assessment to ensure the best- security practice is in place . - - 2. IT Security Control Design, Testing and Implementation - - - To- gather control requirements based on regulatory guidelines and business needs - - - To- assist in the design of local and business-specific security controls - - - To- contribute to the processing of day-to-day security events, leading or- supporting security investigations and escalation to relevant stakeholders- (Business, Compliance, Legal, HR, IT) - - - To- maintain exception management workflows and to track local exceptions and- their recertification - - - To produce- periodic KPI and KRI dashboards and distribute them to local management - - 3. Coordination & Cooperation - - - To- actively coordinate and cooperate with other IT and APAC Security teams to- ensure best IT Security practices, deliveries and a smooth interaction - - - To- work closely with IT Infrastructure & Production team, as well as- Business Lines IT teams for closure of non-compliant issues found within- scope of responsibilityTo assist the production & follow up of Security- Dashboard by APAC SecurityTo maintain an IT Security Awareness training- program towards all local employees - - - To assist SIPL COO/CIO for the production of required- and requested reporting to the local regulatory & market authorities - - - To- answer requests raised by Internal Audit and Risk and to promptly close- findings and recommendations - - 4. Team management - - - As- team head to supervise and lead the SIPL information security team: - - - Ensure the team's mandated learnings- (eLearning, classroom training) are completed before due date - - - Ensure block leave and carryover leave are managed- per policy - - - Ensure timesheets are recorded in Clarity - - - Identify development and training plan for the team - - - Create succession plan and backup plan for the team - - - When necessary, manage low performers with- development plans and keep track of the progress (if applicable) - - 5. Permanent Control Aspects - - - Direct- contribution to BNPP operational permanent control framework. - - - Responsible- for the implementation of operational permanent control policies and- procedures in day-to-day business activities, such as Control Plan - - - Responsible- for ensuring team members (if applicable) to comply with regulatory- requirements and internal guidelines. - - - Responsible- for reporting all incidents according to the Incident Management System - - - Responsible- for ensuring job descriptions are written, distributed and updated - - - Ensure- audit recommendations are resolved within the specific timeline. - - Contributing Responsibilities - - 1. Cooperation - - - To improve IT quality and process generally - - 2 . Compliance- & Control - - - Comply- with the BNPP IT Security policies - - - Comply- with the BNPP standards of Code of Conduct - - - Comply- with regulatory requirements and internal guidelines. - - - Ensuring- appropriate escalation to management and/or Permanent Control (or Compliance- as appropriate) as soon as an issue is identified - - - Minimizing- operational failure, including but not exclusively, the risk of fraud, by- helping to devise, and by implementing, sufficient regular controls - - 3 . Committees - - - Participate and- contribute to different committees related to the job scope, including but- not limited to IT management, IT risk management (TRM), country supplier risk- management, data governance, data protection, local outsourcing management,- etc. - - - - - - - Technical & Behavioral Competencies - - - - - - - To be- knowledgeable of IT Security concepts. - - - To know IT- Security regional roadmap. - - - To maintain- a good knowledge of the technologies, systems, integration and workflows of- the IT Security program. - - - To know the- organization of global IT Security, as well as regional Security, who to- action depending on the matter and to maintain good relationships with IT- Security managers. - - - To know- program management methodology. - - - To know how- to define an action plan and to follow up on progress. - - - To be- organized and meticulous. - - - To know how- to communicate clear instructions and follow up while delegating- appropriately. - Negotiation skills. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Specific Qualifications (if required) - - - - - - - - - Securities practitioner- qualification is a must; - - - Strong local regulatory- experience on SEBI is required - - - Bachelors degree in- Computer Science, Information Security or equivalent experience - - - Holder of information security and risk- management (e.g. CISM, CISSP, etc.) preferred - - - - - - Skills Referential - - - - - - Behavioural Skills : (Please- select up to 4 skills) - - - - - - Ability- to collaborate / Teamwork - - - - - - - Communication skills - oral &- written - - - - - - - Decision Making - - - - - - - Personal Impact / Ability to- influence - - - - - - - Transversal- Skills: (Please select up to 5- skills) - - - - - - - - - Ability- to understand, explain and support change - - - - - - - Ability- to manage a project - - - - - - - Ability- to develop and adapt a process - - - - - - - Ability- to inspire others & generate people's commitment - - - - - - - Ability- to manage / facilitate a meeting, seminar, committee, training - - - - - - - Education- Level: - - - - - - - - - - - Bachelor Degree or equivalent (3 years) - - - - - - Experience- Level - - - At- least 7 years - - - - - - - Other/Specific Qualifications (if- required) - - - - - - - - - - - - - - - - - - - - - -

The role is to provide both the Business Units and IT Management with the assurance and visibility that IT Controls are executed in a controlled and managed way. In addition to the specific responsibilities detailed below, the successful candidate will be expected to demonstrate understanding in other areas of Risk Control Management including strategies surrounding Process Engineering, Configuration Management, Change, Incident Problem Management, Non-Conformities and Corrective Actions Management, Risk Identification and Control, Project Management and Tools and Methods. Responsibilities Direct Responsibilities Conduct periodic controls assessments across process areas in scope. Raise any non-compliance, and follow up of the corrective actions until closure. Liaise with global and local IT control areas to ensure their certification is timely and appropriate. Perform periodic Root Cause Analysis of process issues and non-compliances at Project and Application Domain level. Ensure that the exercise is planned, executed effectively and reported to appropriate level. Participate in minimising production risks and issues, including but not exclusively, by helping to devise, and by implementing, sufficient regular controls. Ensure appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified. The enforcement of Permanent Controls, providing ongoing risk controls self-assessment status of the control environment. Contribute all relevant management information (KPIs/KRIs) to the various scope reports/dashboards. Assist with Historical Incident management process, including liaising with various stakeholders involved, root cause analysis and impact evaluation. Contributing Responsibilities Contribute to the upkeep and maintenance of the ISPL Permanent Control Framework Maintaining relevant Operational Permanent Control (OPC IT) processes and procedures Technical Behavioral Competencies Good knowledge of IT Risk Audit domain with focus on Internal and/or External Audits. Good understanding of IT Controls Framework and experience executing controls. Understanding of IT Software, IT Infrastructure and IT Service Management domain is a value add. Strong analysis problem solving skills Structured and methodical mindset Proactive approach with a strong ability to work on own initiative Ownership of work and commitment to delivery Can do attitude Team oriented (both local and global) Good interpersonal and communication skills Big picture awareness make relationships between tactical issues and strategic options Client focused Pragmatic and creative approach Specific Qualifications (if required) Skills Referential Behavioural Skills : Attention to detail / rigor Communication skills - oral written Personal Impact / Ability to influence Critical thinking Transversal Skills: Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training Ability to understand, explain and support change Ability to develop and leverage networks Ability to develop and adapt a process Education Level: Bachelor Degree or equivalent

We are seeking a Java Team Lead with experience in building high-performing, scalable, enterprise-grade applications. You will create detailed design artifacts like program specifications, and test plans, develop and review code, and contribute to the go-live plan. Responsibilities: You will be part of a talented software team that works on mission-critical applications. Lead the functional team(s) to deliver the assigned tasks to achieve the program /project objectives through planning, tasking, and execution of required engineering activities. Knowledge of Linux. Knowledge in Database MYSQL Ensure the best possible performance, quality, and responsiveness of the applications. Design, build, and maintain efficient, reusable, and reliable Java code. Ability to work as a team player. Requirements: Must have 3+ years of experience in Java. Good command of English in writing and speaking. Prepare and produce releases of software components. Must have skills to manage the service team. Immediate Joiners are preferred; Notice Period : 15 30 days Health insurance Schedule: Day shift Monday to Friday Ability to commute/relocate: Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor s (Preferred) Location: Bhilai, Chhattisgarh (Preferred) Bhilai C.G. India Apply for this position Allowed Type(s): .pdf By using this form you agree with the storage and handling of your data by this website. * December 17, 2024 Application Support: Ensuring Performance, Reliability, and Continuous Improvement In today s fast-paced digital world, Understanding Security Framework Compliance: Key Standards and Best Practices In today s digital landscape, security Quality Assurance vs.

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment. The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. The position is primarily oriented towards technical actions; however, some coordination activities are also in the scope of the mutualised team to provide an end-to-end service. To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams. A strong relationship is also to be built between the PF APS team and dedicated business lines teams. The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation. Responsibilities Direct Responsibilities Execute requested actions based on defined procedures and processes: Deploy OS & middleware Security/Technical Patches Knowledge on Kibana/ Elastic search Experience on API Management. Decommission un-used servers and middleware. Application/Infra Incident/Problem/Change Management Application releases and deployment Application/Infra Monitoring Application/Infra Automation Coordinate above actions with other teams, especially Paris APS & worldwide application development teams Contributing Responsibilities Technical & Behavioral Competencies Should be autonomous, self-taught Able to collaborate with team, Must be more proactive, curious and proactive Strong Knowledge of ITIL Strong knowledge IT infrastructure Strong knowledge on Cloud technologies and experienced in Kubernetes & Containers Strong Knowledge & experience on technologies like RHEL Linux, Windows, AIX, WAS, CFT and MQ Experience with System Scripting on tech like Ansible, Shell Script, PowerShell, Terraform Familiarity with DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Ansible) Familiarity with Scheduling tools like Autosys, Control M Familiarity with database technology is required: Oracle and SQL Server Good written and spoken English. Measure and identify areas for improving Quality and overall Delivery. Able to communicate efficiently. Good Team Player Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Attention to detail / rigor Organizational skills Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to anticipate business / strategic evolution Ability to inspire others & generate people's commitment Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

Support for the technical IAM Infrastructure (Sailpoint): is a position to maintain and monitor the infrastructure, ensure that the applications are up and running and manage incidents and requests. Responsibilities Direct Responsibilities Infrastructure Maintenance Ensure the IAM infrastructure (SailPoint/ ETAC/ LDAP IDM) is available and functional with a daily Monitoring check Check and remediation: exploration errors, Authorization, Servers integration Provisioning check and remediation on servers to meet KPI expectations Infrastructure/ Application availability & monitoring Incident Management: First user contact: Support users in the resolution of incidents (ServiceNow/Email) Incident analysis and resolution Entry point for Expert escalation Contribution to continuous production optimization (curative and preventive) Service Requests management: Support people of end user queries (ServiceNow/Email) Strong hands-on experience on Web and Application servers Provide technical leadership and Propose improvements related to the support activity (job performance, service request, production incidents) Good knowledge on Incident/Change/Problem management process (ServiceNow). Have good knowledge on setting up monitoring of servers through Dynatrace tools Contributing Responsibilities Contribute to the knowledge transfer with Paris OPS teams Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNP Paribas culture Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies Knowledge of ITIL General IT infrastructure knowledge Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) Particular knowledge and experience with IAM tool: SAILPOINT/ Cyberark - Entreprise Password vault Good written and spoken English French speaking will be appreciated Measure and identify areas for improving Quality and overall Delivery Able to communicate efficiently Good Team Player Specific Qualifications (if required) Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.) SailPoint expertise. LDAP IDM knowledge nice to have Strong interest in Incident Management with analytical and investigative skills Skills Referential Behavioural Skills : (Please select up to 4 skills) Adaptability Ability to collaborate / Teamwork Client focused Attention to detail / rigor Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to develop and adapt a process Ability to develop others & improve their skills Education Level: Master Degree or equivalent Experience Level At least 3 years

The ISPL RE APS team is being built to set-up a global Real Estate APS delivery of services in synergy with teams in France & other international sites of Real Estate APS. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to Real Estate business lines, contributing to major IT transformations including infrastructure obsolescence management, infrastructure security updates, modernization of our tools & technologies, automation of our operations thus building a secure and stable production environment. The ITOps/Production Engineer for the RE APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. Resources will also be responsible for incident, problem & change management. This team will actively co-ordinate & lead together with France team on different transformation levers of Real Estate Production. To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams. A strong relationship is also to be built between the RE APS team and dedicated business lines teams. The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation. Responsibilities Direct Responsibilities Execute requested actions based on defined procedures and processes: o Ensure the quality of change/incident/problem tickets o Animate Change Approval Board o Communicate the planned changes and the results. o Coordinate and communicate on notable and major incidents. o Lead incident crisis meetings. o Ensure SLAs and processes are met o Report KPIs o Consolidate and animate the Steering Committees for all countries Contributing Responsibilities Ensure the audit and alignment of Production to the IT Group Governance and Target Operating Model by setting up and deploying controls to maintain a high level of quality of the production activities. Ensure the quality of KPIs Centralize Production KPIs and processes Manage Confluence and SharePoint of the Production. Following and managing IG recommendations Managing and ensuring that the production operational activities are documented and referrenced to the group Procedure Technical & Behavioral Competencies Strong Knowledge of ITIL Strong knowledge IT infrastructure Familiarity with Monitoring tool like Dynatrace Familiarity with database technology is required: Oracle and SQL Server Good written and spoken English. Measure and identify areas for improving Quality and overall Delivery. Able to communicate efficiently and effectively. Good Team Player Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: Choose an item. Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

A. As deputy head of the Infrastructure, accountable the transformation, infrastructure project, stability and run of the production for infrastructure for India and Global entities of BNP Paribas. The responsible for platforms( servers, Middleware and Databases ), networks, data centre and Desktop engineering and support teams to deliver stable and high quality deliverables to the various business teams( 250+ ftes ) along with the Head of Infrastructure . The role also entitles the full infrastructure accountability of the India bank and trading centre branches of the BNPP. B. Contribute & strengthen the leadership vision of the department Contribute to the continuous improvement of Production ISPL and implementation of best practices Lead by example and disseminate the management values & objectives for Production Leadership group to boost its performance Contribute to true collaboration across all domains stakeholders including users, sponsors, colleagues from applicative development teams. Responsibilities Direct Responsibilities Accountable for the transformation, infrastructure projects, stability, reliability and running of the production for infrastructure for India and Global entities of BNP Paribas Ensure high quality of Deliveries of transformation and drive global projects, reduce obsolescence and vulnerability and increase the availability of the services. Strategic Planning and Leadership Define and implement the IT infrastructure strategy transformation initiatives including cloud migration, automation, modernisation of infra system Develop road map for strategic planning and capability Collaborate and align with global managers thru influence and timely intervention of the activities. Drive with various partners /providers/ suppliers, build relationship and ensure seamless working environment for upkeep of production Vendor and budget management manage relationships with vendors, help procurement teams on negotiation and ensure cost effective delivery of infrastructure solutions, develop and manage the IT infrastructure budget Team leadership and development : Build a high performing IT infrastructure team, fostering culture of collaboration, work on overall upskilling of the teams Build strong partnership with various enablement teams Risk, cyber security teams, procurement, compliance, sourcing and HR Governance Ensure infrastructure operations comply with the process and the central governances, collaborate with IT global team to implement IT governance and conduct risk assessments Ensure optimal performance of IT systems by implementing best practices for incident management and obsolescence system Continuous Monitoring of Performance & Efficiency of the setup Manage and improve IT service delivery by defining SLAs and KPIs Contributing Responsibilities Technology Validation & Evolution. Support & Leadership to organizational initiatives. Identify gaps in existing systems and create action plan to plug those gaps rapidly. Drive and enable solutions, ability to navigate the organisation with various stakeholders Promote growth of the team and hiring right talent and mentoring. Automation on all areas that helps to improve quality and faster delivery Technical & Behavioral Competencies Deep Technology awareness specifically exposure to network and data centres. Experience in a program/project manager role. Ability to understand, assess, foresee key stakeholder needs and address them efficiently & effectively. Ability to manage teams up to 250 staff jointly with Head Ability to motivate and develop talent and build newer teams. Action / Delivery orientation Decisive (including difficult decisions) Strong Communication Skills (Written & Oral including public speaking) Critical Thinking Hands on and assertive prepared to get personally involved in the details to ensure positive end result Result driven self-starter, able to work at a fast pace Energetic and engaging Specific Qualifications (if required) An IT Engineering degree or equivalent At least 20 years of work experience in IT At least 10 years of work experience in a banking/financial environment Experience of managing an overall team of at least 150 staff for at least 3 years. Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Attention to detail / rigor Communication skills - oral & written Transversal Skills: Ability to manage a project Ability to develop others & improve their skills Ability to anticipate business / strategic evolution Ability to inspire others & generate people's commitment Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 15 years

The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production. The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment. The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc. The position is primarily oriented towards technical actions; however, some coordination activities are also in the scope of the mutualised team to provide an end-to-end service. To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams. A strong relationship is also to be built between the PF APS team and dedicated business lines teams. The teams scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation. Responsibilities Direct Responsibilities Execute requested actions based on defined procedures and processes: Deploy OS & middleware Security/Technical Patches Decommission un-used servers and middleware. Application/Infra Incident/Problem/Change Management Application releases and deployment Application/Infra Monitoring Application/Infra Automation Cloud/Kubernetes Administrations Coordinate above actions with other teams, especially Paris APS & worldwide application development teams. Contributing Responsibilities Contribute to the knowledge transfer with Paris APS teams. Contribute to the definition of procedures and processes necessary for the team. Help build team spirit and integrate into BNP Paribas culture. Contribute to the regular activity reporting and KPI calculation. Contribute to continuous improvement actions. Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope. Technical & Behavioral Competencies Strong Knowledge of ITIL Strong knowledge IT infrastructure Strong knowledge on Cloud technologies and experienced in Kubernetes & Containers Strong Knowledge & experience on technologies like RHEL Linux, Windows, AIX, WAS, CFT and MQ Experience with System Scripting on tech like Ansible, Shell Script, PowerShell, Terraform Familiarity with DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Ansible) Familiarity with Scheduling tools like Autosys, Control M Familiarity with database technology is required: Oracle and SQL Server Good written and spoken English. Measure and identify areas for improving Quality and overall Delivery. Able to communicate efficiently. Good Team Player Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent

Ensure the supervision of the infrastructures and business applications of the BNP Paribas Fortis Group. The Fortis control room operates in 24x7, Distributed and Mainframe platforms for level 1 activities (alerting/incident/requests) Control room / first level support activities consist of: Monitoring the availability of infrastructure services and applications, Applying the instructions and/or instructions referenced Resolving and/or escalating detected issues to ensure availability of core IT infrastructure and applications Participation in DRP exercises Responsibilities Direct Responsibilities Alert management (based on AINOI): Take into account the alerts Arbitrate alerts by human correlation / acknowledgment and/or Incident creation Create incident ticket Incident Management (ServiceNow, group platform): Execute the instruction, Intervention, resolve and/or assign the Incident to the correct group Document the ticket Apply the instructions (CREMA, instruction and/or operating mode). Management of action requests (ServiceNow, Group platform): Fulfill requests on the fly or at a fixed time Participate in the realization of requested tasks (through mail or snow) Contributing Responsibilities Contribute to improving the quality of service by proposing improvements Help build team spirit and integrate into BNP Paribas culture Contribute to keeping the documentation up to date and expand the knowledge base Technical & Behavioral Competencies DISTRIBUTED VSPHERE Powercycle Virtual Machines IDRAC Powercycle Physical Machines WINDOWS Stop/Start services Reboot machines LINUX / AIX activities: Script launch File move Change file owner JCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.) SDSF Cancel jobs Get Sysout Determine whether or not a job is looping TSA AUTOMATISATION Find Task votes Change Task status HMC Deactivate/Activate LPARs Load LPARs MAINFRAME TPX General knowledge on how to navigate the mainframe ZOS CONTROL-M Job/chain relaunch Mount jobs/chains to plan Get Sysout (CA-view) Add or Bypass conditions Force ok jobs Find dataset creation history JCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.) SDSF Cancel jobs Get Sysout Determine whether or not a job is looping TSA AUTOMATISATION Find Task votes Change Task status MAINFRAME CONSOLE Stop jobs / Cancel jobs / Force jobs Shutdown LPARs Give replies to jobs/shouts HMC Deactivate/Activate LPARs Load LPARs AS400 Start Close of Business process Restart jobs Find job output Find open reply TICKETTING Be familiar with ServiceNow Know how to reassign & close incidents Know how to find and resolve tasks Specific Qualifications (if required) Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Attention to detail / rigor Ability to synthetize / simplify Communication skills - oral & written Transversal Skills: Analytical Ability Ability to set up relevant performance indicators Ability to develop and leverage networks Ability to develop others & improve their skills Education Level: Master Degree or equivalent

About The Role Skill required: Contract Management - Project Management Designation: Program & Project Mgmt Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Job Summary The Legal Information Security and Vendor Management Analyst is a role on the Legal Operations Team, to support the execution of day-to-day operations related to various legal information security and supplier management work areas including but not limited to i) legal contractors, secondees and interns, ii) legal supplier invoice payments and accruals and iii) information security. What are we looking for Education:Completed university degree preferred. Business, Finance, technology or legal background preferred.Work ExperienceExperience with Microsoft Office programs, including use of SharePoint.Not essential but experience in any one or more of the following is a plus:working in a Law firm or inhouse Legal department or Procurement department or large multinational corporation,temporary staffing industry,information security,procure to pay operations,developing and monitoring financial budgets, orfinancial analysis and reporting.Work No Travel/ Minimal Travel Required.Knowledge and Skill :Strong oral and written communication skills. Fluent in English. Fluency in other languages is a plus. Work in a team environment and collaborate with others.Ability to handle confidential and sensitive information with the appropriate discretion.Responsive and follows through on commitments.Initiative and ability to manage multiple tasks simultaneously.Analytical skills, critical thinking, and ability to spot problem areas and propose solutions.RelationshipsReports to:Legal Operations Vendor Management and Information Security Manager.Internal Relationships:Contractor Exchange (CX), Contractor Enablement, Human Resources, Legal Professionals worldwide, Procurement, CIO, Corporate Information Security, Accounts Payable, Legal Technology Operations, Corporate Function Finance.External Relationships:Law Firms, Legal Staffing Agencies, other suppliers including Legal technology tool companies. Roles and Responsibilities: Key Responsibilitiesi)Contractors, Secondments and InternsContractor Enablement:generate Accenture Enterprise ID, Enterprise Password for a contractor /secondee/intern. Help obtain and set up Accenture PC and/or security badge.Contractor maintenance and exit:Manage work order including end of term closure of EID and recover PCContractor Conversion to a Full-Time employee:interact with Human Resources to secure uninterrupted Enterprise ID, Enterprise Password, Outlook and internal tools access.ii)Legal Vendor Invoice Payment and AccrualsTimekeeper Rate Management.Matter and Budget creation:create budgets for matters with a budget approval workflow.Accrual Management:track unbilled fees and expenses on matters.Research invoicing queries as they occur, which may require generation of specific reports and creation of spreadsheets or verbal communication with vendors.Interact independently with attorneys and vendors to answer invoicing/status questions and resolve invoice issues.Train/assist legal professionals on eBilling system and supporting processes.iii)Information SecuritySupport the Legal Operations IS Security team to meet Accentures IS Security requirements.Support the annual record retention data purge program.Generate IS Security related reports.Support the IS assessments of suppliers to the Legal Corporate Function.Participate in process improvement efforts, identification and development of new IS Security initiatives. Qualification Any Graduation

About The Role Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 2 year(s) of experience is required Educational Qualification : NA Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components and testing efforts. A typical day may involve collaborating with cross-functional teams to gather and analyze requirements, developing innovative solutions, and ensuring the successful implementation of technology components to meet organizational needs. You will also engage in testing activities to validate the functionality and performance of the systems being developed, contributing to the overall efficiency and effectiveness of the data center operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Engage in continuous learning to stay updated with industry trends and best practices.- Assist in troubleshooting and resolving technical issues as they arise. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of data center technologies and infrastructure.- Familiarity with network design and implementation.- Experience in system testing and validation processes. Additional Information:- The candidate should have minimum 2 years of experience in ServiceNow.- This position is based at our Chennai office.- A NA is required. Qualification NA

About The Role Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for May manage individual projects or coordinate a team of Technical Architects/Leads.Understands and manages client and program stakeholders expectations and business objectives.Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.Drives profitability and continued success by managing service quality and cost and leading delivery.Measures and communicates progress to leadership within committed time frames.Experience in a client facing IT consultancy/IT provider environment.Prior experience in an Operations, Support or Delivery function and supervising or managing a team.A key area for the role is line-managing a team effectively, ensuring that daily workloads and timesheets are being submitted accurately and on time for example.Firm grasp of IT infrastructure and operations best practices within an ITIL framework.Broad IT technology experience, being a technical or solution authority Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Tech for Operations - Technology Architecture Designation: AI LLM Technology Architecture Assoc Dir Qualifications: Any Graduation Years of Experience: 18 to 28 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for Problem-solving skillsAbility to perform under pressureResults orientationStrong analytical skillsWritten and verbal communication Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

As IT Specialist Backup Services, you have to provide high-level technical expertise in the area of Commvault Backup administration and troubleshooting. This individual would be responsible for implementingShould have technical knowledge on following: Commvault Backup Technologies Snapshot Management for HPE Storage Systems Cloud Applications

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : NNM Tools Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : a:B-Tech/M-Tech/MCA Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality and use exceptional communication skills to keep our world-class systems running smoothly. Your role will involve accurately defining client issues and designing resolutions based on deep product knowledge. You will play a crucial role in ensuring client satisfaction and maintaining the integrity of our systems. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication and coordination between the client and the system or application.- Identify and analyze client issues, and design appropriate resolutions.- Maintain a deep understanding of the product and its functionalities.- Conduct regular system checks and troubleshoot any issues that arise. Professional & Technical Skills: - Must To Have Skills: Proficiency in NNM Tools Administration.- Good To Have Skills: Experience with network monitoring tools such as SolarWinds or Nagios.- Strong understanding of IT infrastructure and network management.- Experience in troubleshooting and resolving technical issues.- Knowledge of scripting languages such as Python or PowerShell.- Familiarity with ITIL processes and best practices. Additional Information:- The candidate should have a minimum of 5 years of experience in NNM Tools Administration.- This position is based in Noida.- A B-Tech/M-Tech/MCA degree is required. Qualification a:B-Tech/M-Tech/MCA

Roles and Responsibilities Manage IT infrastructure, including servers, storage, network devices, and virtualization platforms (VMware). Oversee IT operations to ensure high availability, performance, and security of systems. Develop and implement service delivery strategies to meet business needs. Collaborate with cross-functional teams to identify opportunities for process improvements. Ensure compliance with industry standards and best practices in IT management. Manage and oversee the day-to-day operations of the IT department, including hardware, software, networks, and data security. Lead IT projects such as system upgrades, cloud migrations, and software implementations. Ensure the security of the organizations IT systems, data, and network infrastructure. Monitor performance of information technology systems to determine cost and productivity levels. Working Hours : 9 am - 7 pm

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability. You will create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborating with vendors and assisting service management teams with issue analysis and resolution will be part of your daily tasks. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve technical issues.- Implement system changes and updates as required.- Assist in the development and maintenance of technical documentation.- Collaborate with cross-functional teams to ensure seamless operations.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of IT infrastructure and systems.- Experience in troubleshooting and resolving technical issues.- Knowledge of network protocols and security principles.- Familiarity with virtualization technologies. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Good To Have Skills: Experience with JavaScript.- Strong understanding of IT operations and infrastructure management.- Knowledge of server and network configurations.- Experience in troubleshooting hardware and software issues. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education