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2.0 - 7.0 years
1 - 4 Lacs
Eluru
Work from Office
Job description: Maintain IT infrastructure including server, PCs, peripherals and network Manage IT hardware and software assets Support future changes and/or improvement in areas of infrastructure Ensure standard system security and availability Comply to IT policy and standard procedures Coordinate the business application support Participate in future projects where IT contributions required Key Deliverables: Configure hardware, operating system and desktop applications Quickly respond to support requests Troubleshoot and solve system and infrastructure problems Apply infrastructure changes when needed Maintain Active Directory user accounts Manage software deployment and security patching Timely refresh IT hardware Monitor and ensure well-being of IT environment SAP Application Installations & configuration on Desktops Co-ordinate with vendors for IT Related issues Have good sound knowledge on CCTV cameras MFP installation on end users. Requested knowledge and educational background: Bachelors Degree in computer science, Computer Engineering or related field Proactive and service oriented, self-motivated and ability to work under tight schedule Problem solving and analytical skills Good communication in English Familiar with manufacturing working environment Requested professional capability (areas and years of experience): At least 2-5 years working experience in desktop infrastructure and Microsoft Windows Environment, Helpdesk support. Experience in installing and supporting the following systems Windows 7, Windows 10 Windows Server 2012, Windows server 2016 operating systems, Office 365 and Microsoft Office (2010, 2013, 2016) and Symantec Backup Exec Experience in virtualization and storage (e.g., VMware, EMC storage, SharePoint and Box) Experience in enterprise network support Experience in file server configurations Experience in SAP basic Support Experience using a remote access tool to support end users and systems
Posted 2 weeks ago
0.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 2 weeks ago
0.0 - 6.0 years
4 - 5 Lacs
Gurugram
Work from Office
Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes. Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Posted 2 weeks ago
11.0 - 15.0 years
18 - 22 Lacs
Bengaluru
Work from Office
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Responsible for engineering design and modification activities related to electrical & electronic circuits, systems, and equipment. May involve the installation and operation & maintenance of electrical systems and equipment. Discipline concerning power systems, electronic and transmission equipment, electric service and supply systems, lighting systems, communication service and supply systems, fire alarm and detection systems, control systems or electrical installations. An electrical engineer focuses on designing, maintaining and improving products that are powered by or produce electricity. Electrical engineering deals with electricity, electro-magnetism and electronics. It also covers power, control systems, telecommunications and signal processing. These engineers are usually concerned with large-scale electrical systems such as motor control and power transmission, as well as utilizing electricity to transmit energy. AECOM is seeking for a candidate to be based in Bengaluru or Gurgaon. Candidate will be responsible for the following activities: 10 - 13 Years (Exposure to outside India projects preferably Middle East, UK, USA, Canada & ANZ region ) Preparation, Review and production of Electrical (EHV, HV, MV, LV), Street Lighting, Telecom, ELV, ICT Network, Pump station, Water Treatment Plant, EV charging Station, Substation, Power Transmission & Distribution network Design CalculationStreet lighting, High Mast Area Lighting, Cable sizing & Voltage drop, Earthing, Fault level, Corridor sizing SoftwareDialux, AGI, Lighting Reality, Amtech, ETAP Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Good communication skills, and ability to work well independently at times. Able to see the “bigger picture” and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. #LI-FS1
Posted 2 weeks ago
10.0 - 13.0 years
20 - 30 Lacs
Bengaluru
Work from Office
Job Description REPORTING TO: Cloud Service Operations Lead, Environment Testing Europe GEOGRAPHICAL REPORTING LOCATION: Bengaluru / India WORKING LOCATION: Bengaluru / India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed and Agro Testing Europe, you will join a growing international team to work on to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups Cloud infrastructure. Your role will be to support daily Cloud operations tasks and to design & implement new infrastructure or migrate the existing components to Azure cloud. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require strong Azure virtualization, O365, AD, Identity & Access, Security and Networking skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed and Agro Testing Europe Businesses. SPECIFIC ASSIGNMENTS : Maintain current IT User Zones and IT Application Availability Groups Cloud infrastructure Design, plan and implement IT Infrastructure Transformation / Integration / Segregation throughout Food, Feed and Agro Testing Businesses across Europe. These projects will be aimed to perform installations, configuration and migrations of enterprise-level IT infrastructure systems to cloud solutions (Azure, Azure AD, Active Directory, Office 365, etc.) Propose and deliver solutions that best meet the business needs in terms of security, cost and effectiveness Work close with Server, Virtualization, Network, Application team members do deliver the IT Infrastructure as wider project. Act based on the end to end view of the Infrastructure Document the solutions delivered and help to transition the service to regional teams in final stage of the project Years of exp : 10 to 13 years REQUIRED SKILLS : An ideal candidate should have strong experience in all of the below: Strong experience with: MS Active Directory administration (GPO, gMSA, SPN, KRBTGT, tiering model) Strong experience with: Azure Virtual Machines, Subscriptions, Resource Groups, Storage Accounts, Azure AD Connect, Azure Policies, Conditional Policies, Azure Virtual Desktop Good experience with: O365 & Exchange Online (Licensing, Administration, Exchange management experience) Good Azure Networking & Security knowledge: VNETs, Subnets, Peering, Network Security Groups Deep knowledge of Azure Active Directory (AAD) and IAM concepts Good knowledge of Azure DevOps (administration and usage). Powershell scripting (complex scripts/analysis of scripts) A collaborative team playerAbility to read, understand and create technical documentation of the delivered solutions Very good command of English written and spoken Ability to present technical projects on meetings. Azure design at enterprise level Service Endpoints/Private Endpoints Load Balancers Storage availability - LRS, ZRS, GRS, RA-GRS, RA-ZRS Ansible for Azure automation Terraform VM Monitoring Familiar with VM availability - Availability Zones, Sets, Fault Domain, Update Domain Azure Policy and Conditional Access Policy Enterprise App registration Azure price calculator experienced Accustomed to using ITSM tools, BMC Helix. Below skills will be an advantage: Azure Bastion understanding Other cloud vendors experience (AWS, GCP etc.) PKI PAM
Posted 2 weeks ago
5.0 - 8.0 years
7 - 14 Lacs
Chennai
Work from Office
We are looking for a skilled and proactive IT Infrastructure & Cybersecurity Expert to join our team and take ownership of the organization's IT ecosystem. This position plays a critical role in ensuring the security, availability, and efficiency of our IT infrastructure, supporting both internal operations and external collaborations, including the management of our Remote Operation Center and SCADA environments. Key Responsibilities: Oversee the end-to-end IT infrastructure, including hardware, software, network, servers, and cloud services. Manage and maintain Engineering Team Servers, SCADA servers, firewalls, VPNs, and industrial communication networks at the Remote Operation Center. Ensure operational continuity and security by managing shared drives, user access controls, domain services, system backups, and disaster recovery plans. Administer enterprise software licensing, patch management, and remote access solutions. Implement and monitor anti-virus/malware protection tools, threat detection systems, and endpoint security. Conduct Vulnerability Testing & Penetration Testing (VTPT) and coordinate remediation of security gaps. Collaborate closely with engineering teams to understand operational needs and align IT support accordingly. Evaluate, onboard, and manage external vendors and service providers for Internet Services, IT products and services. Support business continuity initiatives and continuous improvement of IT governance. Qualifications & Skills: Bachelors degree in Computer Science, Information Technology, or a related field . Minimum 8+ years of experience in IT infrastructure and cybersecurity roles. Strong knowledge of Windows/Linux servers, networking (LAN/WAN/VPN), and cloud infrastructure. Hands-on experience managing SCADA systems, industrial networks, and associated security challenges. In-depth understanding of cybersecurity frameworks: NIST, IEC 62443, ISO 27001, etc. Familiarity with firewall configuration, SIEM tools, VTPT tools, and endpoint protection. Strong troubleshooting, incident response, and user support capabilities. Ability to manage cross-functional collaboration with internal teams and external partners. Excellent communication, documentation, and project management skills. Ready to travel for Sites Preferred Certifications: CISSP / CISM / CEH / CompTIA Security+ Microsoft Certified: Azure Administrator / AWS Certified SysOps Administrator Certified SCADA Security Architect (CSSA) or equivalent Location : Chennai Company : Venwind Refex Power Ltd(Refex Group) Interested candidates can share their profiles to manezhil.p@refex.co.in
Posted 2 weeks ago
5.0 - 7.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Will lead a dynamic team and ensure smooth daily operation of the network operations center (NOC). Primary objective is to ensure the operations are attended within agreed service Level agreement. Meeting Response and resolution in timely manner.
Posted 2 weeks ago
8.0 - 12.0 years
17 - 27 Lacs
Hyderabad
Work from Office
About the Role : Scrum Master - IT Infrastructure The Team : Digital Technology Services (DTS) is a part of the Digital Solutions corporate function. Within DTS, the Business Management team is committed to achieving optimal business performance, seamless vendor relationships, maintaining sound financial stewardship, and executing programs effectively to deliver value to our customers. Responsibilities and Impact : In this position you will be a member of the DTS Business Management team and work in close partnership with Transformation Coaches/team to increase the effectiveness of SAFe/Agile practices and overall business agility. Specifically, the individual in this role will be a Scrum Master/Team Coach for an Agile team, performing the following but not limited to: Acting as Servant leader and coach to Agile teams, fostering self-organization, high-performing team dynamics, continuous flow, and relentless improvement. Facilitating team events and processes, supporting teams and Agile Release Trains (ARTs) in delivering value. Educating Agile teams to maximize efficiencies and performance from Lean-Agile principles and practices to consistently deliver customer value. Managing risks, mitigate impediments, and negotiate dependencies within and across Agile teams. Working with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team. What Were Looking For: Basic Required Qualifications : Bachelor’s degree preferred in Business, Technology, or Operations. Certified SAFe Scrum Master, CSM, A-CSM, or equivalents. Basic knowledge of Technology Infrastructure and/or the software development life cycle (SDLC); understand other engineering processes and methodologies and leverage other techniques to provide value to a team/enterprise. Demonstrated experience in facilitating and optimizing Scrum/Agile frameworks. Ability to eliminate obstacles and blockers to help teams deliver value for our customers, and to identify, mitigate, and escalate risks. Aptitude for nurturing self-organizing, high performing teams via servant leadership, individual coaching, and mentoring. Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations. Ability to facilitate constructive debate and resolve disagreements and conflicts constructively. Proven willingness to learn, a positive attitude, and an ability to work in a fast-paced, high demand work environment. A ‘Team First’ mindset and an ability to build and sustain trust at all levels across the organization. Excellent communication, collaboration, and interpersonal skills. Additional Preferred Qualifications : Total 10+ years of experience with a strong track record (2+ years) of Scrum Master experience for internal Products in high-growth environments, with experience in the SAFe framework highly preferred. Domain knowledge is a big plus: Knowledge of various Agile and engineering processes and methods (Infrastructure, Operations, Software Engineering), can speak intelligently about them and leverage other techniques to provide value to a team/Enterprise. Prior experience with ADO, JIRA, etc will be helpful. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Raipur
Work from Office
Job Description Job Responsibilities Manage and maintain the organization s IT infrastructure, including servers, networks, and databases. Install, configure, and troubleshoot hardware and software applications. Provide technical support to end-users and resolve IT-related issues in a timely manner. Monitor network performance and ensure the reliability and security of IT systems. Assist in the development and implementation of IT policies and procedures. Conduct regular system audits and prepare reports to assess the effectiveness of the IT infrastructure. Collaborate with other departments to identify and implement technology solutions that meet business needs. Oversee data backup and recovery processes to ensure data integrity and protection. Train employees on new software and hardware tools. Stay updated with the latest trends in IT and recommend improvements or upgrades. Manage vendor relationships and evaluate new technology products and services. Ensure compliance with relevant data protection regulations and IT best practices. Additional Details Working Hours 9 Hours Work Timing 10:00 AM-7:00 PM Job Requirements Gender All Qualification Graduation (Information Technology) Language Hindi-Understand and Speak Excellent English-Understand and Speak Excellent Interview Details Priority Only Relevant Slot It will be change with respect to availblity of HOD Type Face To Face Requirements Documents & Assets Document Or Assets Require Documents Aadhar card Company Details Client Of Cafyo Manufacturing | Raipur, CG The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.
Posted 2 weeks ago
5.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: SAP BASIS. Experience: 5-8 Years.
Posted 2 weeks ago
8.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: DevOps. Experience: 8-10 Years.
Posted 2 weeks ago
3.0 - 5.0 years
2 - 3 Lacs
Raipur
Work from Office
Job Description Gather, compile, and analyze data from various sources to provide insights and support decision-making processes. Design, develop, and maintain databases, spreadsheets, and other data management tools to organize and streamline information flow. Generate regular and ad-hoc reports on key performance indicators (KPIs), operational metrics, and trends for management review. Collaborate with departments to identify data requirements, resolve data-related issues, and improve data quality and integrity. Implement and maintain data security measures to protect sensitive information and ensure compliance with regulations. Support IT infrastructure by troubleshooting technical issues, coordinating with IT teams, and providing user training and support. Stay updated on industry trends, technological advancements, and best practices in MIS to recommend and implement process improvements. Assist in strategic planning and decision-making by providing timely and accurate information and analysis. Additional Details Working Hours 8.30 Hours Work Timing 10:30 AM-7:00 PM Job Requirements Gender Male Qualification Graduation Language Hindi-Understand and Speak Excellent English-Understand and Speak Excellent Interview Details Priority Only Relevant Slot It will be change with respect to availblity of HOD Type Face To Face Company Details Client Of Cafyo Manufacturing | Raipur, CG The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.
Posted 2 weeks ago
0.0 - 3.0 years
1 - 4 Lacs
Vadodara
Work from Office
Overview Troubleshooting: Diagnosing and resolving hardware, software, and network issues reported by users through various channels like tickets or direct communication. Installation and Configuration: Setting up new workstations, installing software and applications, configuring network connections, and ensuring proper functionality of hardware and peripherals. Maintenance and Upgrades: Performing preventative maintenance, upgrading hardware and software components, and ensuring systems are up-to-date with the latest patches and security updates. User Support: Providing technical assistance to users, guiding them through troubleshooting steps, and escalating complex issues to specialized teams when necessary. Documentation: Maintaining records of issues, resolutions, and user interactions for tracking and knowledge base purposes. Training and Education: Educating users on new software, IT policies, and best practices for using computer systems. Collaboration: Working with other IT teams and vendors to resolve complex issues and improve the overall IT environment. Remote Support: Utilizing remote access tools to troubleshoot issues and provide support to users, minimizing downtime. Security: Ensuring the security of desktop systems by implementing security protocols and managing user access. Before applying for this position you need to submit your online resume . Click the button below to continue. About Puthur Infotech pvt ltd PUTHUR INFOTECH PVT LTD. is an IT Infra Support and ONE STOP OFFICE SOLUTION Company with a committed and direct after sales support team. Our Corporate office is in Bangalore and Regional Offices are at Ahmedabad, Bangalore, Cochin, Chennai, Delhi, Mumbai, Hyderabad, Kolkata and associate offices across India. Onsite project implementation and after sales support can be provided anywhere in India.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY SKILLS AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills Mandatory Skills: ITIL Incident Mgmt.: Experience: 5-8 Years.
Posted 2 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Noida
Work from Office
Website development in coordination with Project lead and graphic designers to be takecare off. Home grown project to executed with dedication keeping the organisation goal in mind. We are welcoming young and dynamic candidates looking to forward to grow and flourish with the company. Gateways can simplify the underlying complexity of the KRA's APIs, presenting a more consistent and user-friendly interface to clients. Observability: Gateways often provide metrics and logs that help monitor the performance and usage of the API, aiding in troubleshooting and capacity planning. Examples of Gateway API usage in KRA integration: KYC Verification: A financial institution might use a gateway API to verify a customer's KYC status with multiple KRAs. The gateway would handle the authentication and routing of the request to the relevant KRA and return the KYC information to the financial institution, all while ensuring the security of the data. Data Upload/Modification: Similarly, a gateway could manage the secure upload or modification of KYC records to a KRA, ensuring that only authorized users can perform these actions. eKYC Integration: For Aadhaar-based eKYC services, the gateway can integrate with UIDAI's APIs and provide a secure channel for accessing this information. Benefits of using a Gateway API in this context: Reduced Complexity: Clients only need to integrate with the gateway API, simplifying the integration process and reducing the number of connections they need to manage. Enhanced Security: Centralized security policies and controls help protect sensitive KYC information. Improved Scalability and Reliability: Gateways can handle increased traffic and ensure reliable access to KRA services. Faster Time to Market: Streamlined integration and reduced complexity can accelerate the onboarding of new clients and products.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY SKILLS AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills Mandatory Skills: ITIL Change Mgmt.: Experience: 5-8 Years.
Posted 2 weeks ago
1.0 - 5.0 years
1 - 6 Lacs
Noida
Hybrid
Website development in coordination with Project lead and graphic designers to be takecare off. Home grown project to executed with dedication keeping the organisation goal in mind. We are welcoming young and dynamic candidates looking to forward to grow and flourish with the company. User Research: This involves understanding user needs and behaviors through various methods like user interviews, surveys, and usability testing. Information Architecture: Organizing and structuring content in a way that is intuitive and easy for users to navigate. User Interface (UI) Design: Creating visually appealing and user-friendly interfaces for digital products. Prototyping and Testing: Developing interactive prototypes to test design concepts and gather user feedback. Mobile Responsiveness: Ensuring that the design adapts to different screen sizes and devices. Accessibility Compliance: Designing products that are usable by people with disabilities. Data Analysis: Analyzing user data to identify areas for improvement and inform design decisions. Collaboration and Communication: Working effectively with other team members, including developers, product managers, and stakeholders. KPIs (Key Performance Indicators): Task Completion Rate: Percentage of users successfully completing a specific task. Error Rate: Number of errors users make while interacting with the product. Time on Task: How long it takes users to complete a specific task. System Usability Scale (SUS): A standardized questionnaire to measure user satisfaction. Net Promoter Score (NPS): A measure of customer loyalty and satisfaction. Conversion Rate: Percentage of users completing a desired action, like making a purchase. Customer Satisfaction Score (CSAT): A measure of customer satisfaction with a specific interaction or product. Number of User Interviews Conducted: Quantifies the extent of user research. Number of Usability Tests Conducted: Quantifies the extent of user testing. Number of Prototypes Created: Quantifies the extent of design iteration. Time Spent on Task: Measures the efficiency of the user interface.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Mandatory Skills: DevOps.: Experience: 5-8 Years.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY SKILLS AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills Mandatory Skills: Program Management.: Experience: 5-8 Years.
Posted 2 weeks ago
8.0 - 10.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY SKILLS AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills Mandatory Skills: Organizational Change Management.: Experience: 8-10 Years.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Mandatory Skills: DevOps. Experience: 3-5 Years.
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
noida, uttar pradesh
On-site
We are seeking an experienced Cloud Sales Executive to drive sales of cloud, data center, and IT infrastructure products and services through channel partners. The ideal candidate will possess strong expertise in servers, storage, backup solutions, and cloud computing. Your main responsibilities will include managing partner relationships, acquiring new business, and achieving revenue goals. Your key responsibilities will include developing and implementing sales strategies for cloud, data center, servers, storage, and backup solutions. You will also be responsible for identifying and bringing on board new channel partners, resellers, and system integrators to expand our market presence. Maintaining and enhancing relationships with existing partners to drive revenue growth will be a crucial part of your role. Collaborating with technical teams to offer pre-sales support, design solutions, and conduct product demonstrations will be essential. It is important to stay updated on industry trends and emerging technologies in cloud computing and IT infrastructure. Working closely with the marketing teams to create go-to-market strategies and campaigns will also be part of your responsibilities. Meeting and surpassing sales targets, ensuring a robust pipeline of business opportunities, and providing regular sales forecasts, reports, and insights to the leadership team will be key to your success in this role. Interested candidates are encouraged to share their resumes at khushboo.chouhan@netforchoice.com This is a full-time position with benefits including health insurance and Provident Fund. The work schedule is during the day shift, and the ideal candidate should have at least 4 years of experience in Cloud Sales. Work Location: In person,
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
You will be working as a Senior DevOps Developer at NEC Corporation of India Ltd. As a Senior DevOps Engineer, your main responsibilities will include understanding customer requirements and project KPIs, implementing various development, testing, automation tools, and IT infrastructure, managing stakeholders and external interfaces, setting up tools and required infrastructure, defining and setting development, test, release, update, and support processes for DevOps operation, monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage, encouraging and building automated processes wherever possible, identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management, coordination and communication within the team and with customers, selecting and deploying appropriate CI/CD tools, striving for continuous improvement and building continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline), mentoring and guiding the team members, monitoring and measuring customer experience and KPIs, and managing periodic reporting on the progress to the management and the customer. To be eligible for this role, you should have a qualification of BE/ MCA with 4-6 years of experience in the IT industry. Strong written and verbal communication skills are required along with experience in managing or working with different teams. Problem-solving skills, analytical skills, and the ability to make decisions quickly are essential. You must have strong DevOps experience, good interpersonal and multi-tasking skills, as well as attention to detail and accuracy. In this role, you will be leading a team of experienced or senior professionals who exercise latitude and independence in assignments. You will be implementing policy and strategy for short-term results (1 year or less), whilst influencing others outside of your own job area on policies, practices, and procedures. The problems you will be dealing with are difficult to moderately complex.,
Posted 3 weeks ago
5.0 - 9.0 years
0 - 0 Lacs
delhi
On-site
As a Disaster Recovery Manager, you will be responsible for developing and implementing strategies to ensure the organization's critical data and systems are protected and recoverable in the event of a disaster. You will work closely with cross-functional teams to assess current disaster recovery plans, identify vulnerabilities, and design solutions to mitigate risks. Your role will involve creating and maintaining detailed documentation outlining the procedures and protocols to be followed during a disaster recovery scenario. You will also lead regular testing exercises to evaluate the effectiveness of the plans and make necessary adjustments to enhance resilience. Additionally, you will collaborate with external vendors and service providers to leverage their expertise and technologies in enhancing the organization's disaster recovery capabilities. You will stay updated on the latest trends and best practices in disaster recovery to ensure the organization remains prepared for any potential threats. The ideal candidate for this position will have a strong background in IT infrastructure and security, with expertise in disaster recovery planning and implementation. Excellent communication and leadership skills are essential to effectively coordinate with internal teams and external partners during high-pressure situations. A proactive and strategic mindset will be crucial in identifying vulnerabilities and developing proactive solutions to safeguard the organization's data and systems.,
Posted 3 weeks ago
3.0 - 7.0 years
8 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Key Responsibilities: Strategic Partnership Development Business Planning and Execution Revenue Growth and Demand Generation Technical Knowledge: Familiarity with IT infrastructure solutions, cloud services, networking products, and emerging technologies. Knowledge of OEMs like Cisco, Dell, HP, Lenovo, Microsoft, or similar. Skills: Strong negotiation and relationship-building skills. Excellent communication and presentation abilities. Analytical mindset with proficiency in planning, forecasting, and reporting. Ability to work cross-functionally and influence without direct authority.
Posted 3 weeks ago
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