1561 It Infrastructure Jobs - Page 18

Senior Network Infrastructure Engineer Exp: 6-8 years Location: Bangalore / Chennai Notice: 0 - 30 days Expertise in infrastructure, systems administration, design and engineering, with a cloud computing and DevOps focus Current experience with contemporary and innovative solutions Understanding of the long term IT Strategy and ability to work towards that with each project. Functional and technical understanding of critical systems and Banking services. Strong understanding of the technical risks, security, compliance and audit requirements. Maintaining a strategic stance over tactical fixes Demonstrated ability to manage complex vendor and supplier relationships Proven experience in contributing to and executing technology service development plans or roadmaps Advanced understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow, SSH polling and templating and others. Understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow and others. Experience in network administration and expert understanding of modern network concepts and protocols: routing, switching, Wi-Fi, WAN optimization, BGP, OSFP, MP-BGP, EVPN, VLAN, VXLAN, spanning tree. Track record of using Python, Ansible or other open source tools for network automation. Expert in Enterprise Sonic SDN-Networks and Legacy Networking.

Key Responsibilities: Own and drive revenue growth from assigned strategic enterprise accounts with wallet size ranging from INR 50 Cr to INR 500+ Cr. Achieve and exceed annual sales targets (INR 10 Cr+ per year). Identify new business opportunities within existing accounts and develop strong relationships with key decision-makers (CIOs, CTOs, IT Heads, etc.). Drive consultative selling of SHI Locuz offerings including: Cloud & Data Center Transformation Managed Services IT Infrastructure Modernization Cybersecurity Solutions Network & Collaboration Solutions Collaborate closely with internal pre-sales, delivery, and technical teams to ensure high-quality solution delivery. Track market trends and customer needs to provide strategic inputs for new solution development. Required Skills & Experience: 8+ years of B2B sales experience in the IT services or system integration space. Proven track record of handling enterprise accounts with annual revenue contributions of INR 10 Cr+. Experience in managing complex accounts ranging from INR 50 Cr to INR 500+ Cr in size. Deep understanding of SHI Locuz solutions or similar IT service offerings. Strong customer relationship management and stakeholder engagement skills. Excellent communication, negotiation, and presentation skills.

Key Responsibilities: Own and drive revenue growth from assigned strategic enterprise accounts with wallet size ranging from INR 50 Cr to INR 500+ Cr. Achieve and exceed annual sales targets (INR 10 Cr+ per year). Identify new business opportunities within existing accounts and develop strong relationships with key decision-makers (CIOs, CTOs, IT Heads, etc.). Drive consultative selling of SHI Locuz offerings including: Cloud & Data Center Transformation Managed Services IT Infrastructure Modernization Cybersecurity Solutions Network & Collaboration Solutions Collaborate closely with internal pre-sales, delivery, and technical teams to ensure high-quality solution delivery. Track market trends and customer needs to provide strategic inputs for new solution development. Required Skills & Experience: 8+ years of B2B sales experience in the IT services or system integration space. Proven track record of handling enterprise accounts with annual revenue contributions of INR 10 Cr+. Experience in managing complex accounts ranging from INR 50 Cr to INR 500+ Cr in size. Deep understanding of SHI Locuz solutions or similar IT service offerings. Strong customer relationship management and stakeholder engagement skills. Excellent communication, negotiation, and presentation skills.

Who Are We? bits&BYTE was founded by an entrepreneurial group oflifelong experienced and successful IT professionals. Our focus is to apply ITsolutions to challenging and complex business issues. We display our deepdedication and passion for technology in all aspects of our business and how weserve our customers. Corporate Office Based in Bangalore, we focus on flawlessexecution by developing and maintaining outstanding engineering talent deployedthrough both our Remote Center of Excellence and at client locations. Our engineeringteam has impressive credentials relevant to our customers business needs. Builton a foundation of excellence through real-world experience, our team is amongthe most knowledgeable and trained in the industry. Over the decade,bits&BYTE has enabled customers to realize maximum value from their ITinfrastructure investment through smart IT strategy, seamless implementation,and sincere support. We work closely with customers to help them achieveoperational agility, efficiency, and accelerate their business transformationthrough niche technology. Formore information, log on to - http://www.bitsandbyte.net/ Job Overview: (TechnicalInside Sales Representative) We arelooking for 2 energetic and technically inclined Inside SalesRepresentatives (2+ Years) to join our growing team. The role is ideal forprofessionals with a passion for technology sales, strong communicationskills, and the ability to understand and position IT solutions to businessclients. You will be responsible for identifying opportunities, engagingprospects, and driving end-to-end sales cycles Responsibilities: Identify and qualify leads throughcold calls, emails, and virtual interactions. Understand client requirementsrelated to network connectivity, internet solutions, cloud, and infrastructure. Collaborate with technical teams toprepare proposals and present solutions. Maintain and update leads,opportunities, and activities in the CRM system. Conduct virtual meetings/demos andmanage the complete inside sales cycle. Coordinate with the Sales Managerand Solution Architects to ensure smooth project handover post-sales. Meet and exceed assigned salestargets and KPIs. RequiredSkills and Experience: Minimum 2 years of inside salesexperience in the IT industry, preferably in networking orinfrastructure services. Solid understanding of basictechnical concepts like leased lines, firewalls, cloud services, servers,etc. Excellent communication,interpersonal, and presentation skills. Proficiency in using CRM tools such as Zoho, Salesforce, or similar. Ability to manage time, priorities,and multi-step sales processes efficiently. A self-starter with a results-drivenapproach and a strong sense of ownership. PreferredQualifications: Experience in selling enterpriseIT services or technology-based solutions. Exposure to engaging with ITdecision-makers or technical teams. A basic understanding of core ITconcepts (training or certifications are a plus). Bachelor\u2019s degree inEngineering, Science, Commerce, or Business Administration; candidates withrelevant IT sales experience or additional qualifications like an MBA ortechnical certifications (e.g., CCNA, AWS, ITIL) will be preferred. WhatWe Offer: Competitive salary and performance-basedincentives. A collaborative, high-growth workenvironment at bits&BYTE. Opportunities to learn aboutcutting-edge technology offerings and sales techniques. Clear career progression and skilldevelopment support.

Role & responsibilities DESCRIPTION______________________________________________ The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients. This involves working closely with technical teams to ensure that service delivery meets the agreed-upon standards, and that any issues are addressed promptly. Job Responsibilities Coordinating service delivery: This involves working closely with technical teams to ensure that service delivery is coordinated and efficient. The technical service coordinator is responsible for ensuring that services are delivered in a timely and effective manner. Managing customer relationships: The technical service coordinator is the primary point of contact for clients and is responsible for managing customer relationships. This involves responding to client queries and concerns and ensuring that all issues are resolved in a timely and satisfactory manner. Monitoring service performance: The technical service coordinator is responsible for monitoring service performance and ensuring that service levels meet the agreed-upon standards. This involves analyzing performance metrics, identifying areas for improvement, and implementing process improvements as needed. Reporting and documentation: The technical service coordinator is responsible for maintaining accurate records of service delivery, including service reports, incident reports, and other documentation. They must also provide regular reports to clients and management on service performance. Continuous improvement: The technical service coordinator is responsible for identifying areas for improvement in service delivery processes and making recommendations for process improvements. Analytical/ Decision Making Responsibilities Is accountable for work planning and is the default work planner. Can delegate the work planning role to a member of staff and thus delegates the authority to accept and/or reject work coming into the team on behalf of the team lead. The Technical Service Coordinator has access to team member qualifications and skills information, to assign work to the right team members. The Technical Service Coordinator and team leader agree on how to plan staff (who does what etc.) and on the fixed roles in the team e.g., standby, front office duty etc. The Technical Service Coordinator escalates to the team lead in case of doubt, issues, anticipated capacity problems, etc. All processes are executed in line with the current way of Operations and other factory design documents. The Technical Service Coordinator helps make work reproducible and ensure quality by initiating the writing and maintenance of work instructions and other documentation. The Technical Service Coordinator priorities for a Managed Operations team are: Priority 1 incidents and Urgent changes. Production work, incidents, standard changes, and other commitments already made (e.g., agreed on project-based work). Problems and changes and other plan-able work. New projects and transitions. Job Requirements Strong communication skills. Experience in infrastructure delivery services and infrastructure technologies. Able to work effectively with technical teams. Deep understanding of service delivery processes and performance metrics (SLAs, OLAs, KPIs, and other relevant metrics supporting delivery quality). Other Requirements English Business Fluent; Additional language is an asset. Support hours: US/ UK Time Zones Certification Requirements Any IT Tech Certification for the Infrastructure, Cloud and other related technologies would be a plus. ITIL v4 and ITIL V4 Practices. The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive in Preferred candidate profile : Having exposure in Service operations / Customer operations in Enterprise IT infra Service delivery projects, excellent in IT service operations, ITIL processes, Service improvement , Process improvement and IT infrastructure projects, excellent communication.

Key Responsibilities Architectural Leadership & Strategy Lead infrastructure/platform architecture, develop roadmaps, define standards, evaluate emerging technologies, and align solutions with business priorities and security requirements. Platform & Infrastructure Design Design core platform services: container orchestration, CI/CD pipelines, data services, monitoring, logging, and cross-environment integrations. Mandatory Skills: SD-WAN Admin. Experience: 10 YEARS.

Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Mandatory Skills: Azure DevOps. Experience: 3-5 Years.

Key responsibilities Candidate must have 15+ years of experience in data centre and hybrid cloud technologies and core IT infrastructure space, preferably designing manage services solutions for large clients. Candidate should have worked on large (30-50mil +) integrated bids and led solution end to end. Deep exposure on emerging technologies like infra as a code / gen aI / new ways to delivering manage services / observability etc Subject Matter expert in key Infrastructure domains like systems, storage, backup, HCI, virtualization technologies, hybrid IT, DR (Disaster Recovery) , public/private cloud operations, data centre colo solutions, data centre transformation and consolidation etc. Experience in the field of virtualization technologies from VMware, Nutanix, Microsoft, Red hat and a good knowledge of Cloud computing concepts and building blocks of creating an end-to-end private and public cloud IaaS and PaaS cloud solutions. Must have worked with OEM products solution, sizing, BOM, pricing. Drive innovation in the solution through providing depth and breadth of new generation, state of the art initiatives like infra-automation, observability, efficient/new ways of working and Gen AI-led services and products. Collaborate with sales and practice teams as required to bring the best in front of the customers. Data Center and Hybrid Cloud Architect Candidate must have 15+ years of experience in data centre and hybrid cloud technologies and core IT infrastructure space, preferably designing manage services solutions for large clients. Candidate should have worked on large (30-50mil +) integrated bids and led solution end to end. Deep exposure on emerging technologies like infra as a code / gen aI / new ways to delivering manage services / observability etc Subject Matter expert in key Infrastructure domains like systems, storage, backup, HCI, virtualization technologies, hybrid IT, DR (Disaster Recovery) , public/private cloud operations, data centre colo solutions, data centre transformation and consolidation etc. Experience in the field of virtualization technologies from VMware, Nutanix, Microsoft, Red hat and a good knowledge of Cloud computing concepts and building blocks of creating an end-to-end private and public cloud IaaS and PaaS cloud solutions. Must have worked with OEM products solution, sizing, BOM, pricing. Drive innovation in the solution through providing depth and breadth of new generation, state of the art initiatives like infra-automation, observability, efficient/new ways of working and Gen AI-led services and products. Collaborate with sales and practice teams as required to bring the best in front of the customers. Required to engage with Wipro customers at business level, understanding objectives and compliance requirement, translating them to technology solutions, writing scope- of-work and creating/presenting technical solutions to customers and internal stake holders. Drive technical discussions on large to very large bids, spread across service- lines covering RFI / RFP (solution creation /technical proposal response /solutioning and sizing / clients orals and presentation / solution defense / SOW discussions / Commercials / Negotiation / Contracting / Transition and Handover). Work Closely with the account team, leads, bid team in the interactions with the customer executives and managing relationship with the customers IT team. Transform the pursue process in business value to the customer and drive the deal to the closure.

Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Mandatory Skills: Fullstack MERN. Experience: 3-5 Years.

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver 1. Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score Mandatory Skills: Technical Project Implementation. Experience: 8-10 Years.

Why are we here Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. In a nutshell As a Product Management Lead, you will be pivotal in leading the integration of business processes and product management strategies across our global operations, particularly focusing on the implementation and optimization of our Dynamics MS CRM solution. Where will you be based and what business will you support Based in Brussels, Belgium; you will report to the MS-CRM Program Director and work closely with the MS-CRM Program Delivery Manager, who oversees the delivery team in India and the Solution Architect in charge of the technical roadmap of the CRM Program. How can you help us As a Product Management Lead, you will: Lead Product Management & Business Integration by: Leading the strategic planning and execution of product management initiatives, ensuring alignment with business goals. Overseeing the integration of business processes across various departments, leveraging the Dynamics MS CRM solution. Developing and maintaining a comprehensive product roadmap that supports business objectives and drives continuous improvement. Collaborating with stakeholders to gather requirements and define product features that enhance customer experience and operational efficiency. Ensuring that all product developments and business integrations adhere to industry standards and best practices. Managing and mentoring the Business Analysts on the team, ensuring effective analysis and implementation of business requirements. Defining product vision, strategy, and roadmap based on market analysis and customer feedback. Gathering, prioritizing, and translating customer requirements into actionable product features. Collaborating with cross-functional teams to ensure alignment with business goals and priorities. Monitoring and analysing product performance metrics to identify areas for improvement. Driving product development from concept to launch, ensuring timely delivery and quality. Managing the Business Analysts on the team, guiding them in gathering and analysing requirements and translating them into product features. Lead Business Analysis, by: Conducting thorough business analysis in areas of CRM, including customer data management, sales, marketing, and customer service. Preparing functional documentation and design CRM customizations (FRD, SDD). Managing the Business Analysts on the team, ensuring they effectively conduct business analysis and prepare necessary documentation. Provide Support & Training, by: Organising and conducting Q&A sessions and webinar workshops in an international business environment. Preparing and distributing CRM newsletters covering flash news and updates. Developing, documenting, and executing test cases for end-to-end business scenarios. Providing guidance and support to the Business Analysts on the team, ensuring they are equipped to train and support end-users. Lead teams, by: Managing and mentoring a team of Business Analysts and coach with support of the CRM Product Delivery manager an offshore team in Bangalore, India. Breaking down functional requirements into user stories and contribute to the Scrum process with the support of the SCRUM master. Providing ongoing support to business users, offering solution expertise and guidance throughout the project lifecycle, from analysis through implementation to deployment, migration, and go-live phases. Qualifications Are you our kind of extraordinary You have: Experience in Problem Management or IT Support roles, with strong RCA skills. Familiarity with ITIL platforms like ServiceNow or similar problem and incident management tools. Good understanding of MS SQL is a plus. Good understanding of Grafana to support data-driven RCA. Technical expertise "“ have a deep understanding of the product they handle as well as the processes behind it. Strong analytical, problem solving and prioritisation skills. Collaboration skills for cross-functional teamwork Strong organizational and multitasking abilities to manage multiple problem records and follow-ups. What else should I know The following skills are an advantage: Knowledge of IT infrastructure (servers, networks, databases) and application architecture is an advantage. Additional Information What can we offer you A competitive salary package , including bonus and benefits; Extensive on-the-job coaching and training opportunities ; A hybrid working setup ; Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organization; A dynamic working environment with a good team spirit where personal development and growth are highly encouraged. Your application: As the role and Eurofins' IT Talent Acquisition team are international, please ensure to submit your application in English . Want to know more about us We support your development! Do you feel you don"™t match 100% of the requirementsDon"™t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: https://careers.eurofins.com/ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 63,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 60 countries. Eurofins companies offer a portfolio of over 200,000 origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

We are looking for a skilled and detail-oriented IT Hardware System Engineer to manage and support the company's IT infrastructure, ensuring optimal performance, availability, and security of systems and networks. The ideal candidate will have hands-on experience with systems administration, network management, and incident response. Key Responsibilities : - Monitor, maintain, and support servers, networks, and systems for optimal performance. - Manage and troubleshoot incidents related to hardware, software, and network systems. - Perform regular system backups and disaster recovery planning/testing. - Manage user accounts, access permissions, and IT assets. - Implement security protocols and conduct regular system audits to ensure compliance. - Collaborate with other IT teams and departments to support business applications and services. - Create and maintain IT documentation, including SOPs, system configurations, and support logs. - Manage vendors and service providers related to IT infrastructure. - Participate in IT projects, upgrades, and roll outs as needed. - Provide technical support to internal users across multiple locations (onsite and remote). - Maintain inventory of IT hardware assets and ensure proper lifecycle management. Requirements : - Bachelor's degree in Computer Science, Information Technology, or a related field. - 2-5 years of experience in IT operations, system administration, or a similar role. - Strong understanding of Windows/Linux/IOS servers, network infrastructure, and cloud technologies (e.g., AWS, Azure). - Knowledge of ITIL (Information Technology Infrastructure Library) practices and change management processes. - Excellent troubleshooting and analytical skills. - Excellent knowledge in IT asset management & strong communication and documentation skills.

environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture, and we offer fulfilling careers. OPERATIONAL TITLE (ENGLISH): Senior information Security Analyst - Security Policy and Architecture REPORTING LOCATION: Bangalore, IN WORKING LOCATION Bangalore, IN SUMMARY OF POSITION AND OBJECTIVES The Information Security Consultant/Architect plays a pivotal role in safeguarding the technological infrastructure and assets of Eurofins through meticulous evaluation, integration, and enhancement of security measures, evaluation of intricate IT technologies to ensure alignment with stringent security standards before their approval by the Technology Council, and contribution to the formulation and refinement of security policies, ensuring their relevance and effectiveness in the dynamic landscape of cybersecurity. POSITION & OBJECTIVES : GSC Security Policy and Architecture Advisory is part of GSC Security Support Office pilar, combining the Security Policy and Architecture Advisory, Regional Security Support and Security Certifications Support crews. As part of his significant role in safeguarding the IT infrastructure and assets, Information Security Consultant: evaluates complex IT technologies from security standpoint before they are approved by the Technology Council; contributes to newly created and updated security policies; provides consultancy to other IT and business crews regarding the policies and security recommendations; contributes to technical integration scenarios, ensuring security in ongoing and planned projects; engages into strategic initiatives aimed at enhancing Eurofins"™ overall security posture, ensuring resilience against evolving threats and vulnerabilities (Information Security Architect); provides internal consultancies for other crew members (Information Security Architect); QUALIFICATIONS AND EXPERIENCE REQUIRED: Experience: 7-10+ years of experience in information security, preferably in the security architecture area; experience in one or more areas such as: managing complex IT environment utilizing directory services; designing/managing/protecting complex network environments; design and/or management of cloud-based services; identifying the requirements, architecting, deploying, and managing security tools , such as vulnerability management, identity management, PKI, log management, MFA, penetration tests, automate code analysis, antimalware solutions; acting as security SME (Key Word) in IT projects; delivering security policies, standards and guidelines. As we are working in an international environment, Information Security Consultant"™s English needs to be excellent. He/She needs to be an effective communicator (both to technical and non-technical professionals), convincing that his/her concepts are relevant and important for the whole organization. Role requires also skills such as orientation on details, team working, problem solving and independence. Additionally, following trainings or certificates are appreciated: CISPP (*Added Advantage) CCSP (*Added Advantage) CEH AZ-500, AZ-xxx, SC-xxx AWS Security CompTIA Security+ Others, related to security, public cloud, networking, IT infra Qualifications Bachelor"™s degree in computer science, security and similar is appreciated. Knowledge, Skills and Abilities:

environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture, and we offer fulfilling careers. About Eurofins AME IT Service India Eurofins AME IT Services India, EAITS is a fully owned subsidiary of Eurofins Scientific and functions as an Asian IT Delivery Center exclusively catering to Eurofins regional IT business needs. The IT services we deliver out of EAITS impacts the global network of Eurofins labs and services. The primary focus at EAITS is to develop the next generation IT services ( Enterprise IT Infrastructure, Cloud transformation, InfoSec, DevOps/DevSecOps, etc.), plus management of LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile & B2B solutions for various Eurofins Laboratories regionally. EAITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that our people are our assets and we ensure that all our staff are provided with great work environment, good benefits and challenging global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees. POSITION TITLE Backup & Storage Admin WORKING LOCATION Bangalore, India OBJECTIVE : REQUIRED EXPERIENCE AND S: Experience: 5 to 8 years Technology skills: Mandatory - Backup administration and Consulting Experience in Commvault, Veeam, Azure native backup and related products. - Good trouble shooting skills and being able to mentor backup specialists and handle Escalated calls. - Must have worked on large production backup environments. - Must have comprehensive and expert knowledge of backup architecture and its hardware / software products. - Backup appliances & Tape library (Physical & Virtual) administration skills. - Should have designed and managed Highly Available / Disaster Recovery infrastructure. - Must have experience in Azure Native backup, disaster & recovery, architecture, and implementation. Essential Skills: - Commvault backup product experience - Network knowledge, including bandwidth, NIC configuration, CIFS, NFS, and NDMP is required. - Exposure to Snapshot based backups. - Experience in Database backups. - Knowledge on AD, Exchange & SharePoint backups. - Exposure to OS and Databases. - Knowledge on vaulting. - Good understanding of VMware technologies. - NetApp storage administration Volume/LUN/share creation - NetApp replication experience on Snap vault & Snap mirror - Expertise in trouble shooting (IO profiling, performance fine-tuning, etc.) and implementing best practices. - Experience in Storage and backup audits. - Experience in designing and architecting solutions. - Presentation skills/Handling client visits. - Knowledge on Problem management & incident management. - Run books & SOPs creation & implementing best practices. PREFERED CANDIDATES The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills to interact with team in Europe BE Computer Science/MCA or any other Bachelor"™s degree with the right experience Will be an added advantage if worked on Laboratory related applications

Company Description The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Position Title: Senior Information Security Analyst Reporting To: Manager Team: Regional Security Support Crew (Information security) Reporting Location: Bangalore (B4 / B5) Job Overview: As a Regional Security Support crew, your primary role, will be to assist the Regional Information Security Officers (RISO) in implementing and maintaining cybersecurity strategies for various legal entities Globally. You will be responsible for ensuring compliance with group security policies, managing risks, and supporting the continuous improvement of the regional security posture. This role offers a unique opportunity to be part of a newly established team, providing a dynamic environment where you can help shape security processes from the ground up. Key Responsibilities: Provide direct support to the RISO in managing and implementing security plans for legal entities across the region. Assist in the creation, follow-up, and management of remediation plans for identified security risks and non-compliance issues. Conduct security risk assessments and ensure that security measures are aligned with the Group"™s standards and adapted to each legal entity"™s needs. Support the RISO in reviewing and approving changes to systems, processes, and applications prior to deployment. Perform and prioritize security audits, vulnerability scans, and reviews (including access rights, firewall rules, cloud compliance, etc.). Coordinate and support legal entities during internal and third-party security audits, ensuring compliance with all security policies. Conduct security training and awareness programs customized for regional entities, ensuring all staff are informed and compliant. Maintain accurate inventories of assets, third-party vendors, and local processes for audit and security monitoring purposes. Collaborate with regional and Group IT teams to ensure a "security by design" approach is applied in all regional architectures, applications, and processes. Assist in evaluating third-party vendors to ensure they meet security standards. Support the development of Disaster Recovery (DR) and Business Continuity (BC) plans. Assist the RISO with the development and implementation of policies, procedures, and guidelines that cater to local regulatory requirements and Group standards. Core Responsibilities in Incident Response and Vulnerability Management: Assist the RISO in incident response activities by investigating security breaches and incidents in collaboration with the Security Operations Center (SOC). Analyze vulnerability reports and assist in remediation efforts, ensuring timely patching and risk mitigation. Support the review and approval of firewall rules, configurations, and exceptions to maintain network security. Collaborate with the RISO in monitoring for emerging threats and recommending security improvements based on current trends. Qualifications & Skills: Strong communication and interpersonal skills, with the ability to work effectively with multiple stakeholders across various legal entities. Ability to manage multiple priorities and work under pressure in a fast-paced environment. Strong knowledge of cybersecurity concepts, including vulnerability assessments, incident management, network architecture, firewalls, and cloud security. Expertise in general IT concepts, including Active Directory, Office 365, and modern networking solutions like micro-segmentation, SASE, SD-WAN, etc. Demonstrated ability to assist in the creation and execution of security policies, procedures, and standards. Familiarity with security frameworks such as ISO 2700x, ITIL, and the EU Privacy Directives. Experience in conducting security assessments and working with audit teams during internal or external security reviews. Education & Experience: A bachelor"™s degree in computer science / Equivalent Stream, Information Security, or a related field is preferred. At least 3+ years of experience in cybersecurity, information security, or a related field. Certifications such as CISM, CISSP, or CEH are nice to have. Atypical profiles with experience from bug bounties, open-source projects, or bootcamps are also encouraged to apply if they can demonstrate strong skills and knowledge in the required areas. looking 9+ yrs of overall IT Infra Experience. Key Competencies: A quick learner who is autonomous, adaptable, and detail oriented. Ability to work in large, complex IT environments and be comfortable with ambiguity and fast-changing priorities. A passion for cybersecurity, with strong problem-solving skills and a proactive approach to risk management. Strong English language skills are required, additional language is a plus. How You Will Help: Regularly test legal entities for compliance with security policies and procedures. Assist in conducting vulnerability assessments and implementing remediation measures based on Group standards. Investigate security incidents in collaboration with the SOC and provide technical support during audits. Support the development of Security Key Performance Indicators (KPIs) to monitor and improve the region"™s security posture. This is an exceptional opportunity for cybersecurity professionals who thrive in dynamic environments and enjoy creating and improving security processes. If you are passionate about cybersecurity and want to play a crucial role in protecting a diverse range of legal entities across Europe, we encourage you to apply.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. POSITION TITLE (ENGLISH): Major Incident Manager & Post Incident Report Manager REPORTING TO IT Program Technical Director REPORTING LOCATION Brussels WORKING LOCATION India/Romania/Brussels WORKING LANGUAGE: English NUMBER OF FTEs UNDER RESPONSIBILITY: 0 Job SummaryTo strengthen its service team, a strategic LIMS Program is looking for its Major Incident Manager & Post Incident Report Manager in the context of a worldwide rollout (targetmore than 300 instances). This position is responsible for leading the response to high-impact IT incidents and ensuring thorough documentation and analysis post-resolution. This role ensures rapid incident resolution, clear stakeholder communication, and continuous service improvement through structured post-incident reviews and reporting. Key Responsibilities Major Incident Management Act as the primary coordinator during major IT incidents, ensuring swift resolution and minimal business disruption. Lead incident bridges and war rooms, engaging appropriate technical and business representatives teams. Provide timely and accurate communication to stakeholders throughout the incident lifecycle. Maintain the major incident process, ensuring alignment with ITIL best practices. Track incident trends and contribute to proactive risk mitigation strategies. Post-Incident Report Management Lead the creation and delivery of comprehensive post-incident reports (PIRs). Coordinate with technical teams to gather root cause analysis, corrective and preventive actions. Facilitate post-incident review meetings to capture lessons learned and drive service improvements. Ensure timely completion and distribution of Post Incident Report to relevant stakeholders. Track follow-up actions and PIR tasks to closure. Qualifications: Proven experience in IT incident management, service management, and problem management roles. Strong understanding of ITIL framework (ITIL certification preferred). Excellent communication, coordination, and stakeholder management skills. Ability to remain calm and effective under pressure. Strong analytical and documentation skills, with attention to detail. Familiarity with root cause analysis techniques. Experience with ITSM tools (ServiceNow, BMC Hellix). What We Offer: Opportunity to develop and scale a world class IT product, for use in worldwide laboratories. Our code impacts life and makes world healthier and safer place to live. Be a part of an ambitious IT solutions program, with an opportunity to fast-track career as a high performer. A launch pad into various opportunities and a chance to become part of international team of professionals.

Position: IT Infrastructure Pre-Sales Solution Architect Experience: 15+ Years Location: Any UST Location Position Overview: The Infrastructure Services - Pre-Sales Solution Architect plays a crucial role in supporting the sales team with new client acquisition and expanding revenue from existing clients. Reporting to the CIS Global Lead - Pre-Sales & Solutions , the solution architect translates technical requirements into an architectural blueprint, leveraging design patterns, reference architectures, and cost-effective methodologies. The role requires close collaboration with clients, both internal and external, to craft solutions that align with their needs and CIS's strategic goals. Key Responsibilities: Solution Development: Create technical solutions that address infrastructure needs, focusing on innovative ideas that align with customers' needs and CIS's strategic requirements. Ownership of Bids: Take full ownership of all assigned bids across the IT infrastructure space, ensuring they align with technical, commercial, and business strategies. Innovative Solutioning: Provide unique value propositions and innovative strategies that differentiate the company in the market. Comprehensive Understanding: Apply expertise in various delivery models, CapEx vs. OpEx considerations, and P&L management. Collaboration: Work closely with Centers of Excellence (COEs) and delivery teams to develop and refine new service offerings and propositions. Customer Engagement: Develop go-to-market strategies, interface with clients, and lead technical discussions to promote solutions that enhance business value. RFP & Proposal Writing: Expertly write technical proposals, respond to RFPs, RFIs, and create compelling client presentations. Vendor & Partner Coordination: Work with OEMs and partners to ensure competitive pricing and optimal solution development. Hands-on Knowledge: Demonstrate hands-on experience with traditional infrastructure (EUC, Command Centers, NOC, Service Desk, Server Management, Storage, Backup, DB, Telecoms), and advanced technologies (DevOps, Cloud, DevSecOps). Technical Expertise: Infrastructure Solutions: Expert in infrastructure landscape, including Windows, Linux, Networking, Databases, Security, and Data Center migration. Cloud & DevOps: Knowledge in cloud platforms (Azure, AWS, GCP) and DevOps methodologies, including mobility and DevSecOps. Technical Proposals: Strong experience in end-to-end solution architecting, and independently compiling solution documents and proposals. ITIL Knowledge: Familiarity with ITIL and other process methodologies for delivering IT services. Requirements / Day-to-Day Activities: Proposal Management: Lead the entire proposal lifecycle, including traditional and complex transformational bids, irrespective of geography (India, US, EMEA, APAC). Technology Expertise: Proficient in handling a variety of infrastructure services (Service Desk, End User Computing, NOC, SOC) as well as cloud and DevOps. Pricing & Financials: Manage proposal pricing, BOM creation, and work closely with procurement and finance teams. Defense & Negotiation: Prepare defense decks, participate in proposal defense sessions globally, and negotiate GM% and EBITDA% with internal stakeholders. Collaterals & Marketing: Develop and update collateral, whitepapers, case studies, and marketing materials as needed. Flexibility: Willingness to work across multiple time zones and handle urgent bids during weekends and holidays if necessary. Qualifications: Experience: 15+ years in IT Infrastructure, with at least 8+ years in hands-on production engineering and implementation. Technical Proficiency: In-depth knowledge of IT Infrastructure technologies (Windows, Linux, Networking, DB, Cloud, Security, DevOps). Communication Skills: Strong client-facing skills and ability to write high-quality technical proposals. Problem-Solving: Innovative thinker with a deep understanding of commercial models and financial acumen in pricing bids. Travel: Willingness to travel domestically or internationally for client meetings and proposal defense sessions. Required Skills IT Infrastructure, solution Architect, Presales

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Candidate must have 15+ years of experience in data centre and hybrid cloud technologies and core IT infrastructure space, preferably designing manage services solutions for large clients. Candidate should have worked on large (30-50mil +) integrated bids and led solution end to end. Deep exposure on emerging technologies like infra as a code / gen aI / new ways to delivering manage services / observability etc Subject Matter expert in key Infrastructure domains like systems, storage, backup, HCI, virtualization technologies, hybrid IT, DR (Disaster Recovery) , public/private cloud operations, data centre colo solutions, data centre transformation and consolidation etc. Experience in the field of virtualization technologies from VMware, Nutanix, Microsoft, Red hat and a good knowledge of Cloud computing concepts and building blocks of creating an end-to-end private and public cloud IaaS and PaaS cloud solutions. Must have worked with OEM products solution, sizing, BOM, pricing. Drive innovation in the solution through providing depth and breadth of new generation, state of the art initiatives like infra-automation, observability, efficient/new ways of working and Gen AI-led services and products. Collaborate with sales and practice teams as required to bring the best in front of the customers. Required to engage with Wipro customers at business level, understanding objectives and compliance requirement, translating them to technology solutions, writing scope- of-work and creating/presenting technical solutions to customers and internal stake holders. Drive technical discussions on large to very large bids, spread across service- lines covering RFI / RFP (solution creation /technical proposal response /solutioning and sizing / clients orals and presentation / solution defense / SOW discussions / Commercials / Negotiation / Contracting / Transition and Handover). Work Closely with the account team, leads, bid team in the interactions with the customer executives and managing relationship with the customers IT team. Transform the pursue process in business value to the customer and drive the deal to the closure. Data Center and Hybrid Cloud Architect(DHC solution architecture and design, sizing, BOM and pricing etc) Role : Data Center and Hybrid Cloud Architect Skills : DHC solution architecture and design, sizing, BOM and pricing etc Experience Level : 15+ years Location : Bangalore, Chennai, Hyderabad, Pune (INDIA) Educational Qualification : BE/BTech Key responsibilities Candidate must have 15+ years of experience in data centre and hybrid cloud technologies and core IT infrastructure space, preferably designing manage services solutions for large clients. Candidate should have worked on large (30-50mil +) integrated bids and led solution end to end. Deep exposure on emerging technologies like infra as a code / gen aI / new ways to delivering manage services / observability etc Subject Matter expert in key Infrastructure domains like systems, storage, backup, HCI, virtualization technologies, hybrid IT, DR (Disaster Recovery) , public/private cloud operations, data centre colo solutions, data centre transformation and consolidation etc. Experience in the field of virtualization technologies from VMware, Nutanix, Microsoft, Red hat and a good knowledge of Cloud computing concepts and building blocks of creating an end-to-end private and public cloud IaaS and PaaS cloud solutions. Must have worked with OEM products solution, sizing, BOM, pricing. Drive innovation in the solution through providing depth and breadth of new generation, state of the art initiatives like infra-automation, observability, efficient/new ways of working and Gen AI-led services and products. Collaborate with sales and practice teams as required to bring the best in front of the customers. Required to engage with Wipro customers at business level, understanding objectives and compliance requirement, translating them to technology solutions, writing scope- of-work and creating/presenting technical solutions to customers and internal stake holders. Drive technical discussions on large to very large bids, spread across service- lines covering RFI / RFP (solution creation /technical proposal response /solutioning and sizing / clients orals and presentation / solution defense / SOW discussions / Commercials / Negotiation / Contracting / Transition and Handover). Work Closely with the account team, leads, bid team in the interactions with the customer executives and managing relationship with the customers IT team. Transform the pursue process in business value to the customer and drive the deal to the closure.

Install, configure, and maintain Oracle Audit Vault and Database Firewall. Ensure seamless integration with existing database systems and applications. Implement and manage security policies, controls, and procedures for databases. Monitor and analyse database activity for potential security risks and violations. Optimize AVDF performance and database firewall rules for efficiency. Collaborate with other IT teams to troubleshoot and resolve performance issues. Keep abreast of Oracle AVDF updates, patches, and new releases. Plan and execute system upgrades in coordination with IT stakeholders. Set up monitoring tools to track database and AVDF performance. Generate regular reports on database security status and potential vulnerabilities. Develop and implement incident response plans for security breaches. Work closely with the IT security team to investigate and resolve security incidents Independently monitor and audit all database activity, including administrator activity and SELECT query transactions. Tools can record all SQL transactions: DML, DDL, DCL (and sometimes TCL). Aggregate and correlate database activities from multiple heterogeneous database management systems Enforce separation of duties by monitoring and logging database administrator activities. Generate alerts whenever policy violations are detected and generate alerts for rule- based or heuristic-based policy violations. Manage & monitor day-to-day operations, administration and end-to-end management related to DAM solution. Ensure coverage and effectiveness of security operations and deployed solutions. Ensure optimum security, availability, performance, and capacity of security solutions under management. Ensure & maintain up-to-date documentation - SOPs, Architecture etc. to remove dependency on people. Manage, troubleshoot & resolve all security incident. Ensure relevant processes are followed for change, incident & daily operations. Identify & analyse pain areas in DAM security operations & implement improvements. Vendor Management manage vendor resources, periodic MIS & SLAs reviews etc. Publish the relevant MIS, dashboards, and status updates to all stake holders. Ensure timely closure of Audit & compliance findings with evidence. Maintain the compliance reports and dashboard as and when required. Perform the technical evaluation and submit required plan for any upgrades/update migrations, and feature enablement. Qualification /Experience Graduate from Recognized University. Candidate with relevant professional certifications in IT Security will be preferred. Min 6+ years of overall experience in IT Security, with 2-3+ years in DAM Key Skills Should have sound knowledge & understanding of DAM and all flavours of Database. Should have sound knowledge & understanding of security operations, Architecture, IT Infrastructure, and various security technologies. Hands-on experience will be preferred

Role & responsibilities Experience: 15+ years in enterprise IT infrastructure management Location: Multi-site leadership across CPL facilities (Bhat, Dholka, Ankleshwar, Jammu, Kadi, Ahmedabad, and international support areas) Role Summary The IT Infrastructure Lead will oversee and strategically manage enterprise-wide infrastructure operations, ensuring optimal performance, availability, scalability, and security across all CPL locations. This role demands a seasoned professional with deep experience in infrastructure architecture, governance, policy enforcement, and cross-functional stakeholder engagement. Key Responsibilities Infrastructure Leadership & Uptime Lead and manage all infrastructure-related activities across CPL facilities, ensuring seamless interconnectivity and resilience. Guarantee high availability and performance of networks, servers, and business-critical services (e.g., email, antivirus, backup, security). Server & Network Management Oversee installation, configuration, and administration of servers across designated sites. Execute infrastructure projects with a focus on performance optimization and robust network architecture. Data Protection & Disaster Recovery Implement enterprise-grade server backup protocols aligned with internal IT policies and regulatory standards. Design and monitor disaster recovery plans to safeguard corporate assets and ensure business continuity. IT Planning & Project Execution Evaluate and implement new infrastructure initiatives enhancing internet connectivity, data availability, and security posture. Manage vendor engagement and procurement cycles related to infrastructure upgrades. Technical Support & Stakeholder Servicing Act as a subject matter expert providing advanced troubleshooting and technical guidance to engineering teams and end-users. Deliver personalized support across executive offices and residential setups (e.g., Directors, CMDs residence, international mobile office support). Firewall & Security Operations Monitor and analyze firewall logs to identify network anomalies, ensure cybersecurity compliance, and generate audit-ready reports. Track bandwidth utilization, content access logs, and user activity to preempt threats and optimize performance. Governance & Policy Development Create and institutionalize IT infrastructure support policies, ensuring alignment with organizational objectives and compliance standards. Manage IT asset lifecycles, budget planning, and capital expenditure forecasting for infrastructure needs. Business Alignment & IT Strategy Translate business requirements into scalable IT infrastructure solutions, collaborating with cross-functional leaders to ensure strategic IT enablement.

Principal task and Responsibilities: • IT Strategy: Develop and implement IT Infra and OT strategies leveraging new age tools and technology and ensure it should be aligned with the business goals and regulatory requirements. • IT Infrastructure Management: Overseeing the management of IT and OT infrastructure, including hardware, software, networks, and data centers. Ensuring the availability, reliability, and security of IT systems. Ensuring minimal downtime and optimal performance. • System Performance: Ensure the reliability and availability of IT and OT systems and applications critical to manufacturing processes as per business requirements. • Security and Compliance: Ensure IT and OT systems and processes comply with industry regulations and standards, such as FDA, EMA, and GMP. • Disaster Recovery: Develop and maintain disaster recovery and business continuity plans to minimize downtime and data loss in case of emergencies. • Computer System Validation IT part: Ensuring that all computerized systems used in the plant are validated according to regulatory requirements. This includes Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) of systems. • IT Quality Management: Managing quality informatics and laboratory applications. Ensuring data integrity and accuracy in all IT systems used in operation. • Audit and Compliance Support: Assist in various audits to ensure compliance with internal and external regulations, including governance, risk, and compliance (GRC) and quality management processes. • People Management: Managing the IT Infra team, including training, performance evaluation, and ensuring a collaborative work environment. • Vendor Management: Manage relationships with IT Infra vendors and service providers, ensuring they deliver quality services and products. • Budget Management: Oversee the IT Infra budget, ensuring efficient allocation of resources and cost-effective solutions.

Job Summary: We are seeking an experienced IT Infrastructure Project Manager to oversee the planning, execution, and delivery of complex IT infrastructure projects. The ideal candidate will be responsible for managing all aspects of projects, including scope, schedule, budget, risk management, and stakeholder communication. This role requires a deep understanding of IT infrastructure components, such as networks, servers, storage, and data centers, and proven experience in leading cross-functional teams to deliver projects on time and within budget. Key responsibility: Lead end-to-end project management for IT infrastructure initiatives, including network upgrades, server migrations, data center expansions, Operations team It setup and cloud integrations. Develop and manage project plans, timelines, budgets, and resource allocations. Collaborate with cross-functional teams to define project scope, objectives, deliverables, and success criteria. Ensure all projects are delivered on time, within scope, and within budget. Manage changes in project scope, schedule, and costs, and ensure appropriate risk management practices are followed. Communicate project status, risks, and issues to stakeholders, including senior management, through regular updates and reports.Coordinate and manage vendor relationships, contracts, and service-level agreements (SLAs). Conduct project post-mortem assessments and provide recommendations for continuous improvement. Ensure compliance with company policies, standards, and regulatory requirements. Mentor and guide junior project team members to enhance their project management skills. Preferred candidate profile: Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field. 5+ years of experience in IT project management, specifically in infrastructure projects.Strong understanding of IT infrastructure components, including servers, networks, storage, data centers, and cloud services. Proven track record of delivering projects on time and within budget. Proficiency in project management software and tools (e.g., MS Project, JIRA, Trello). PMP, PRINCE2, or similar project management certification is preferred. Excellent communication, leadership, and interpersonal skills.Strong problem-solving skills and attention to detail.

Primary Responsibilities: Handling L1 tickets as well as escalated tickets from Desktop engineer Level 1 Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals Collaborate with other IT teams to ensure seamless integration of desktop systems with the overall IT infrastructure Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software Perform regular maintenance and updates on desktop systems to ensure optimal performance and security Assist in the implementation of IT policies and security measures to safeguard desktop systems and data Provide end-user training on hardware and software usage to enhance their productivity and technical skills Document technical procedures, troubleshooting steps, and knowledge base articles for future reference Stay informed about the latest trends and advancements in desktop technologies to improve support services Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor degree or equivalent experience 3+ years of experience working in a desktop support role Proven experience as a Desktop Engineer or in a similar technical support role Familiarity with network connectivity and basic understanding of IT infrastructure components Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications Proficiency in hardware troubleshooting and problem-solving for desktop-related issues Demonstrated ability to work independently and handle multiple tasks simultaneously Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner Proven proactive and customer-focused approach to delivering high-quality support services. Preferred Qualifications: Bachelors degree in computer science, Information Technology, or a related experience Microsoft Certification professional, CCNA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Handling L1 tickets as well as escalated tickets from Desktop engineer – Level 1 Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals Collaborate with other IT teams to ensure seamless integration of desktop systems with the overall IT infrastructure Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software Perform regular maintenance and updates on desktop systems to ensure optimal performance and security Assist in the implementation of IT policies and security measures to safeguard desktop systems and data Provide end-user training on hardware and software usage to enhance their productivity and technical skills Document technical procedures, troubleshooting steps, and knowledge base articles for future reference Stay informed about the latest trends and advancements in desktop technologies to improve support services Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’ degree or equivalent experience 3+ years of experience working in a desktop support role Proven experience as a Desktop Engineer or in a similar technical support role Familiarity with network connectivity and basic understanding of IT infrastructure components Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications Proficiency in hardware troubleshooting and problem-solving for desktop-related issues Demonstrated ability to work independently and handle multiple tasks simultaneously Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner Proven proactive and customer-focused approach to delivering high-quality support services. Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related experience Microsoft Certification professional, CCNA At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #njp External Candidate Application Internal Employee Application

Job Summary: We are seeking a competent IT Manager with experience in software development (especially .NET) and a good understanding of networking principles . Candidates with prior experience in the ERP systems will be given preference. Provident fund