1556 It Infrastructure Jobs - Page 16

We are looking for a highly innovative and experienced software leader to join our team at Innovatise, driving the development of cutting-edge solutions in the IT Services & Consulting industry. The ideal candidate will have a strong background in leading teams and delivering high-quality software products. Roles and Responsibility Lead cross-functional teams to design, develop, and deploy innovative software applications. Collaborate with stakeholders to identify business requirements and develop tailored solutions. Develop and maintain technical roadmaps for software projects, ensuring alignment with industry trends. Mentor junior team members, providing guidance on best practices and coding standards. Participate in code reviews to ensure high-quality deliverables. Stay up-to-date with emerging technologies and industry trends to drive innovation. Job Requirements Proven experience as a software leader or similar role, with a focus on innovation and delivery. Strong understanding of software development principles, patterns, and practices. Excellent leadership skills, with the ability to motivate and manage high-performing teams. Effective communication and interpersonal skills, with experience working with diverse stakeholders. Ability to analyze complex problems and develop creative solutions. Strong attention to detail, with a focus on delivering high-quality results.

Department: IT Permanent Payroll: - XP India. Location: Gurgaon Reports To: IT Manager / IT Head Employment Type: Full-time Job Summary: - We are seeking a skilled and proactive L2 IT Engineer specializing in IT Infrastructure and Cybersecurity to join our dynamic IT team. The ideal candidate will be responsible for managing, maintaining, and securing the organization's IT infrastructure. This includes providing advanced support for networks, servers, endpoints, and cybersecurity solutions, as well as assisting in implementing best practices for IT security and compliance. Key Responsibilities: IT Infrastructure: Provide Level 2 support for IT infrastructure (Windows/Linux servers, storage, virtualization, cloud). Monitor and manage network devices (routers, switches, firewalls, wireless controllers). Perform routine maintenance and troubleshooting of systems, servers, and network equipment. Assist with server patching, upgrades, and configuration changes. Support Office 365, Active Directory, DNS, DHCP, and VPN infrastructure. Collaborate with L1 support to resolve escalated issues. Manage backup and disaster recovery systems. Maintain inventory of hardware/software assets and license compliance. Cybersecurity: Monitor and respond to security alerts and incidents (EDR, SIEM, firewalls). Assist in implementing and maintaining security policies, standards, and procedures. Support vulnerability assessments and remediation activities. Administer security tools (antivirus, endpoint protection, firewalls, DLP, MFA). Conduct periodic access reviews and security audits. Support compliance efforts (ISO 27001, GDPR, etc.) and risk mitigation strategies. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 35 years of experience in IT support with a focus on infrastructure and cybersecurity. Strong knowledge of Windows Server, Active Directory, Group Policies, and Office 365. Experience with network troubleshooting and configuration (LAN/WAN, VLANs, VPN). Familiarity with virtualization (VMware/Hyper-V) and cloud platforms (Azure/AWS). Hands-on experience with cybersecurity tools such as EDR, firewalls, SIEM, DLP. Understanding of cybersecurity frameworks and standards (NIST, ISO 27001). Strong problem-solving and analytical skills. Excellent communication and documentation skills.

We are looking for a highly skilled and experienced Assistant Manager to lead our marketing and technical support efforts. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry, with a strong background in marketing and technical support. Roles and Responsibility Develop and implement comprehensive marketing strategies to drive business growth. Provide technical support and training to customers and internal teams. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to identify opportunities. Build and maintain relationships with key stakeholders and partners. Identify and mitigate risks associated with marketing and technical support activities. Job Requirements Proven experience in marketing and technical support. Strong understanding of the IT Services & Consulting industry. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with marketing automation tools and technologies.

We are looking for a highly skilled and experienced Retail Sales Representative to join our team at Miko AI, an IT Services & Consulting company. The ideal candidate will have 10 years of experience in retail sales. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with customers to increase sales and revenue. Conduct market research to identify new business opportunities and stay updated on industry trends. Collaborate with cross-functional teams to achieve common goals. Provide excellent customer service and ensure high levels of customer satisfaction. Analyze sales data and performance metrics to optimize sales strategies. Job Requirements Proven experience in retail sales with a minimum of 10 years of experience. Strong knowledge of the retail industry and market trends. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with IT services and consulting companies is preferred.

System Administration & Maintenance: Oversee Windows system administration, including installation and configuration of Active Directory Services (AD) ,managing Group Policy ,Microsoft office email management and controls. IT Infrastructure Management: Maintain Microsoft Windows Servers, file servers, application servers, and ensure network security by configuring firewalls, switches, wireless APs, and network racks. Hardware & Software Support: Handle the installation, configuration, and maintenance of desktops, laptops, servers, printers, multifunction printers, Wi-Fi routers, CCTV systems, biometric devices, and door access controls. Team Leadership: Allocate daily tasks to the IT team and provide training to employees, ensuring smooth operations across all Information Technology-related activities. Procurement & Vendor Management: Manage procurement of IT hardware, software, and antivirus solutions while coordinating with vendors and service engineers. Backup, Restoration & Disaster Recovery: Perform data backups across servers and equipment, maintain logs, ensure secure off-site storage, and conduct data restoration twice a year. Cross-functional Collaboration: Provide IT support for validation activities, assist the CSV team in completing computer system validations, and manage user accounts [Creation, Modification, Password reset and Deactivation] on machinery/equipment/applications. ERP & Application Management: Administer and maintain ERP applications (Progen), resolve email configuration issues, and oversee software installations.

We are looking for a highly skilled and experienced IT professional to join our team as an ITPL - Ekya School, ITPL and CMR National PU College in Bengaluru. The ideal candidate will have 5-8 years of experience. Roles and Responsibility Manage and maintain the school's computer systems and networks. Provide technical support and training to teachers and staff on new technologies. Develop and implement curriculum for IT-related courses. Collaborate with other departments to ensure seamless integration of technology into daily operations. Troubleshoot and resolve technical issues efficiently. Ensure compliance with industry standards and best practices for IT security and management. Job Requirements Strong knowledge of IT services and consulting principles. Excellent problem-solving skills and attention to detail. Ability to work independently and collaboratively as part of a team. Effective communication and interpersonal skills. Familiarity with educational software and technology solutions. Experience in managing and maintaining large-scale computer systems and networks.

We are looking for a skilled Senior Manager to lead our workforce management team, with 6-13 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in managing and optimizing workforce performance. Roles and Responsibility Develop and implement effective workforce management strategies to achieve business objectives. Lead and manage a team of professionals to ensure efficient and effective delivery of services. Analyze and resolve complex problems related to workforce management. Collaborate with cross-functional teams to align with business goals. Identify and implement process improvements to increase efficiency and productivity. Develop and maintain relationships with key stakeholders to drive business outcomes. Job Requirements Proven experience in workforce management or a related field. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent analytical and problem-solving skills, with the ability to make informed decisions. Strong communication and interpersonal skills, enabling effective collaboration with diverse stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities. Strong understanding of IT Services & Consulting industry trends and best practices.

Seeking a proactive and technically skilled LIMS L2 Support Engineer to provide second-level support for LabVantage LIMS , ServiceNow , and associated laboratory IT systems. The ideal candidate will have a strong background in IT service management, laboratory informatics, and enterprise reporting tools. This role involves troubleshooting, incident resolution, and performance monitoring to ensure seamless operation of lab systems in compliance with business and regulatory standards. Key Responsibilities: Provide L2 support for LabVantage LIMS , ServiceNow , and related lab applications. Manage and resolve incidents, service requests, and change requests via ServiceNow . Collaborate with business users, IT teams, and vendors to troubleshoot and resolve system issues. Support reporting tools such as JasperReports for generating lab and compliance reports. Maintain and optimize SQL Server databases and ensure data integrity and security. Monitor system performance and ensure alignment with ITSM and BPM practices. Document resolutions, SOPs, and knowledge base articles for recurring issues. Ensure compliance with pharmaceutical standards , data security , and IT infrastructure policies. Primary Skills: LIMS Support Hands-on experience with LabVantage or similar LIMS platforms. ITSM Tools Proficiency in ServiceNow for incident, problem, and change management. Database Management Strong knowledge of Microsoft SQL Server , relational databases, and data querying. Reporting Tools Experience with JasperReports or similar reporting platforms. IT Support Proven experience in L2 support , troubleshooting, and system monitoring. Secondary Skills: Programming Familiarity with Java and multi-paradigm programming concepts. ERP & BPM Understanding of ERP systems , business process management , and operational workflows. Scientific IT Exposure to electronic lab notebooks (ELN) , science & research environments, and pharmaceutical IT standards . Security & Compliance Knowledge of data storage , IT security , and regulatory compliance in lab environments. Communication & Documentation Strong skills in documenting technical issues and communicating with cross-functional teams. Preferred Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Experience in pharmaceutical , biotech , or research environments. Certifications in ITIL , ServiceNow , or LIMS platforms are a plus.

Job Summary: The Solutions Architect will be responsible for designing, developing, and implementing end-to-end system integration solutions for enterprise clients. The role involves architecting complex IT infrastructure, networking, audio-visual (AV) solutions, video conferencing, and cybersecurity frameworks, ensuring seamless integration, performance optimization, and security compliance. The ideal candidate will have deep technical expertise, strong project management skills, and the ability to communicate effectively with clients, vendors, and internal teams. Key Responsibilities: Solution Design & Architecture Design and develop scalable, secure, and high-performance system integration solutions. Define technical roadmaps, architecture blueprints, and integration methodologies. Assess and recommend hardware, software, and networking components to align with business needs. Ensure seamless interoperability between AV solutions, IT infrastructure, collaboration tools (Zoom, Teams, Poly, Cisco), and cloud platforms. Conduct technical evaluations, feasibility studies, and proof-of-concept implementations. Project Implementation & Technical Support Collaborate with project managers, engineers, and clients to ensure smooth solution deployment. Oversee the end-to-end implementation lifecycle, including design, installation, configuration, and troubleshooting. Optimize network performance, security policies, and compliance requirements. Provide technical guidance and training to internal teams and clients on system operation and best practices. Client & Stakeholder Engagement Work closely with clients to gather requirements, present solutions, and address concerns. Develop and deliver technical presentations, documentation, and training for stakeholders. Stay updated with the latest trends, standards, and best practices in system integration. Act as a liaison between vendors, manufacturers, and internal teams to ensure project success. Qualifications & Skills: 8+ years of experience in solution architecture, IT infrastructure, or system integration. Strong knowledge of AV solutions, networking, cybersecurity, cloud computing, and enterprise collaboration tools. Hands-on experience with Cisco, Crestron, Poly, Microsoft Teams Rooms, Zoom Rooms, Barco, Extron, or similar solutions. Expertise in networking protocols, security frameworks, virtualization, and automation. Strong understanding of audio-visual control systems, IP-based communication, and cloud integration. Certifications (Preferred but not mandatory): Cisco (Cisco Certified Network Associate(CCNA), Cisco Certified Network Professional(CCNP), and Cisco Certified Internetwork Expert(CCIE) Certified Technology Specialist (CTS) Microsoft (Azure Solutions Architect, M365, Teams Rooms Solutions) AWS / Google Cloud certifications Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP), or Prince2 for project management Soft Skills & Management Abilities: Excellent problem-solving, analytical, and troubleshooting skills. Strong communication, presentation, and client relationship management skills. Ability to manage multiple projects, prioritize tasks, and meet deadlines. Strong leadership, mentoring, and knowledge-sharing abilities. Preferred Experience: Experience with enterprise IT infrastructure, data center solutions, or smart building technologies. Background in unified communication, video conferencing, digital signage, and AV-over-IP solutions. Hands-on experience with AV automation, Internet of Things (IoT) integration, and AI-driven analytics.

Responsible for the 24/7/365 maintenance, and support of corporate systems infrastructure, including networking, telephony, security, and physical security Responsible for the conformance with and continuance of Corporate ISO 20000 and 27001 certifications; including extracting reporting from ITSM & SMS systems Ensure ISO compliance and associate documentation for all IT assets, as well as, oversight team member charged with all IT configuration items and assets, including servers, desktops, laptops, desk and mobile phones, local and network printers, software, licenses, and peripherals Project Planning & Estimation: Lead comprehensive requirements analysis and provide accurate project estimations. Develop and implement effective project planning strategies. Team Management & Leadership: Mentor and lead a diverse team, fostering a collaborative and inclusive team culture. Assign daily/weekly tasks to the team based on skills and project needs. Code Review & Quality Assurance: Ensure adherence to coding standards through regular code reviews. Implement robust quality assurance processes. Project Delivery & stakeholder Interaction: Manage project timelines, identifying and mitigating potential delays. Communicate effectively in English with stakeholders to share related project updates. Team Collaboration & Communication: Collaborate cross-functionally to ensure seamless project execution. Establish effective communication channels and conduct regular team meetings. Proactively addressing concerns for development concerns using communication channels. Operational Efficiency & Process Improvement: Oversee day-to-day project operations, implementing streamlined processes. Identify opportunities for process improvement. Stakeholder Relationship Management & Satisfaction: Build strong stakeholder relationships, proactively addressing concerns. Implement stakeholder/user satisfaction surveys to ensure exceptional service.

Job Summary: Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers. technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing up-time and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. SOW Lab Support Engineer Job Description & Key Responsibilities: • Set up test configurations in the lab as advised by the Engineering team. Deliver within the defined SLA. Coordinate with cross-functional teams if necessary to complete the assigned tasks. • Manage miscellaneous tasks inside the lab. Prepare and maintain work reports and service reports. Track the equipment maintenance and calibration schedules. Coordinate with vendors to establish new setups in the lab. Basic knowledge of the LAB area complies with ESD & EHS standards. Prepare monthly reports. Collaborate effectively with the team and be willing to learn new technologies and equipment operations. Proficiency in hardware and software installation. Experience in the installation and maintenance of memory testers such as Advantest, Flex Star, Teradyne. Diagnostic and calibration experience with memory testers and chambers. Familiarity with desktop support, AD maintenance, Win Server. Experience in a Linux environment CentOS & Ubuntu. Good understanding of IT infrastructure hierarchy, Proficient with MS Office. Experience with any ticketing system is mandatory, Python knowledge. Vendor coordination for warranty claims, repairs, and services. Jira ticketing experience (not mandatory) & Quality tools or certification with 5S,6S, AI awareness. Work with technicians to fix issues in limited time frame. Ensure the LAB area complies with ESD & EHS standards. Collaborate with different teams, Coordinate within the team to resolve any challenges. Be a team player, adapting and learning new technologies and equipment operations. Effective communication skills, both written and spoken. • Strong analytical skills for technical issue resolution. Educational Qualifications: Minimum qualification should be Diploma in (EC, EE, CS) with 4-5 years of experience or BE/B. Tech (EC, EE, CS) with 5-6 years of experience in a relevant field

Role Proficiency: Under Manager's supervision effectively lead a small unit / shift / sub-team / customer engagement within a large Shared Services team in the delivery of cyber security monitoring and triage activities for our global customers. This role is in the management stream and envisages growth in management rather than the technology space. Outcomes: Under the supervision of the Manager effectively Lead a small SOC team (unit / shift / sub-team / small customer engagement) Under supervision of the manager responsible for delivery of SOC services by the team per SLA. Responsible for performance of activities by the team that have been defined by the manager from a contractual and regulatory perspective. Responsible for the quality of deliverables of the team Under supervision of manager ensure a well administered team / engagement. Under supervision of the manager responsible for customer communication and stakeholder management. Ensure team adherence to Information Security policies as defined by the company and customer. Measures of Outcomes: Team adherence to SLA as agreed with the customer. Innovation Case Studies and value delivered to customer / Cyberproof. Productivity (Number of s and incidents addressed) Quality - percent of tickets that meet quality norms Adherence to process - Nil NC during audits Evidence of skill development including training and certification etc. Outputs Expected: Team Administration and Management: Under supervision of the manager ensure that a balanced team is available; providing defined services Responsible for administrative aspects like shift roster and attendance on-call related allowances etc. Delivery Management: Supervision of the shift period / team such that cyber security s from the SIEM and multiple sources are dealt with by the shift / team within SLAs For the responsible team unit ensure delivery required quality standards. Under supervision of the manager define and implement new processes or changes to existing processes. Communicate and escalate per defined process. Reporting: Generation of required reports management information and analytics. Team Competence Management: Mentor junior team members whenever possible Identify training needs of the team. Under supervision of manager define and implement Training plans. Continuous Improvement: Ensure activities like quality checks reviews etc are performed to ensure the team is performing with required standards. Under supervision of the manager set benchmarks for a high-performance organisation Make sure that audits go smoothly; responsible for closure of audit findings and performance improvement plans Ensure continuous improvement in the team in areas of delivery quality operational efficiency innovation and optimization etc. Ensure Continuous learning Skill Examples: Proficiency in people and stake-holder management. Ability to manage and lead a smaller / less complex teams. Ability to inspire. Ability to interface with the customers and specialist teams on these topics. Proficient in operations / project management. Understanding of relevant frameworks in cyber security SOC IT Infrastructure etc. Exposure to ISMS Quality and BCP processes and frameworks. Excellent oral and written communication skills. Possess unimpeachable personal and professional integrity. Individuals will be required to submit to a background check. Knowledge Examples: 5+ Years overall experience in SOC / IT Infrastructure. A minimum of 2 years' experience delivering SOC services to external customers (preferably in global organizations). University Degree in Cyber Security (no back papers) / Bachelor's in Engineering or Science with training in cyber security Sound understanding of relevant tools related to SOC like SIEM EDR Ticket Management etc. Highly Proficient in Cybersecurity Incident Management process. Sound understanding of cyber security s and incidents. Intermediate understanding of enterprise IT Infrastructure including Networks Firewalls OS Databases Web Applications etc. Understanding of ISMS principles and guidelines. Relevant frameworks (e.g. ISO27001) Desirable - Training / Certification in relevant processes / frameworks related to operations / project / cyber security etc. Additional Comments: Zscaler Solution Design, Planning, and Implementation Configuration Optimizations Network design consulting for the Compass Markets Fortinet firewall support for the SCCM, AD, POC and upgrades Europe and NA team Zscaler ops support during the NA and EU working hours. Zscaler deployment on the Mobile and POS devices. Required Skills Zscaler,Network,sccm

Department : IT Infrastructure Reports To : IT Manager / IT Head Shifts : Flexibility to work in 24x5 shifts as per Rota Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and infrastructure, backup management, IT project support, vendor management, and licensing administration. The role requires in-depth experience with technologies like Windows 11 Enterprise, Windows Server 2022, Fortinet Firewalls, Microsoft 365 Apps, Intune, and backup systems. It also includes vendor coordination for Microsoft 365 licensing and proactive involvement in IT infrastructure planning and deployments. Key Responsibilities : 1. End-User Device Management : - Deploy, configure, and troubleshoot Windows 11 Enterprise laptops and desktops. - Manage software deployment, security baselines, and patching using Microsoft Intune. - Ensure compliance with endpoint encryption, antivirus, and access policies. 2. Network Management and Planning (via Service Providers) : - Coordinate with network service providers for uptime, escalations, and capacity upgrades. - Support Fortinet firewall configuration (VPNs, NAT, routing, security rules). - Assist in planning and documenting network expansions, upgrades, and segmentation. 3. Server and Infrastructure Support : - Provide support for Windows Server 2022 (AD, DNS, DHCP, file shares). - Monitor server performance, patch levels, and event logs. - Implement and verify GPOs, domain join processes, and server maintenance routines. 4. Backup and Restore Management : - Ensure scheduled backups of critical servers and end-user data are completed. - Monitor backup job statuses, test restores, and report failures. - Work with backup solution vendors to maintain disaster recovery readiness. 5. Microsoft 365 Apps, Intune & License Management : - Provide expert support for Microsoft 365 Apps (Outlook, Excel, Teams, OneDrive). - Administer Intune for device enrollment, compliance, MAM/MDM policies, and app deployment. - Coordinate with vendors for procurement, renewal, and allocation of Microsoft 365 licenses (E3, E5, F3). - Track license utilization and optimize cost. 6. Application & Software Lifecycle Support : - Oversee installation, updates, and support for enterprise applications. - Maintain a software asset inventory and manage licensing compliance. - Work with internal users to troubleshoot and improve software usability. 7. Vendor & Service Provider Management : - Serve as the technical point of contact for IT vendors and service partners. - Monitor and escalate SLA breaches, support vendor evaluations and contract renewals. - Coordinate implementation and support efforts from third-party IT providers. 8. Participation in IT Projects : - Collaborate in planning, execution, and documentation of IT infrastructure and application projects. - Provide technical input during procurement, implementation, and testing phases. - Contribute to project rollout plans, user training, and change management. 9. Documentation & Reporting : - Maintain SOPs, configuration baselines, asset records, and access control logs. - Provide regular reports on support metrics, compliance posture, and audit readiness. - Document incident RCAs and maintain knowledge base articles for known issues. 10. Security & Compliance : - Implement and maintain endpoint security measures including Defender for Endpoint, DLP, and BitLocker. - Support compliance audits (ISO 27001, internal controls) with relevant documentation and technical input. - Review logs from Fortinet, Defender, and Intune to ensure security posture. Qualifications & Skills : - Bachelors degree in Computer Science, Information Technology, or equivalent. - 9- 12 years of experience in enterprise IT support or infrastructure roles. - Technical expertise in : 1. Windows 11 Enterprise, Windows Server 2022 2. Microsoft Intune, Microsoft 365 Admin Center 3. Fortinet firewall configuration 4. Endpoint and server backup systems (e.g., Veeam, Acronis, or similar) - Hands-on experience coordinating with MSPs and software/hardware vendors. - Microsoft and ITIL certifications preferred. - Strong documentation and communication skills.

As the IT and Software Engineer at Applied Materials, you will have the opportunity to grow and enrich the existing team with the goal of building up a second software team in India that collaborates with engineering teams in Germany. Your primary responsibility will be to build and develop IT infrastructure for testing systems based on the Linux platform. This includes managing heterogeneous platforms and components such as real-time computer systems, sensor systems, network switches, and components. You will be tasked with generating operating system images to be installed on these systems, handling licensing requirements for internal and external customers, and maintaining documentation within Office tools. The ideal candidate for this role will have at least 2+ years of experience in the Linux operating system, with the ability to set up and maintain such systems. Additionally, some experience in C/C++ and build mechanisms is required. You should have an understanding of the software development cycle, from requirements to testing, integration, documentation, and delivery. Good interpersonal and communication skills, along with a strong system vision and understanding, are essential for success in this position. To qualify for this role, you should hold a BTech/MTech in Electronics/Computer Science or a related stream with a total experience of 2-5 years in a relevant work environment. Additional qualifications such as experience with the Qt framework, real-time embedded OS, multi-processor systems, employment in a global company, and development under Linux and Windows OS will be advantageous. Applied Materials is dedicated to fostering diversity in its workforce, providing Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities. If you are looking to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to enable the next generations of technology, join us at Applied Materials to Make Possible a Better Future.,

The role of an Enterprise Infrastructure Solution Lead involves working closely with customers to design and deliver technical solutions based on their requirements. You will be responsible for responding to customer inquiries and requests such as proposals, RFI, RFP, RFS, and RFT. This includes designing technical solutions, driving commercial aspects, and creating capability presentations with case studies and experiences. You will also be involved in customer presentations and workshops, as well as interacting with technology and service delivery partners to develop joint solutions. Internally, you will contribute to the growth of CBO IT Infrastructure Services business in the ANZ geography. This involves qualifying opportunities from a geographical perspective before involving larger offshore teams and supporting the offshore Solution/CoE team by translating business requirements into technical specifications. You will review estimations, timelines, and solution documents prepared by the solution team and ensure a smooth handover to the delivery team post winning the opportunity. Key responsibilities also include attending trainings or workshops to understand new service offerings, interacting with account and technology teams to arrange customer visits and references, and contributing to the sales strategy for IT Infrastructure business. Additionally, you will be evaluated based on the comprehensiveness of solutions provided, contribution to team's order book targets, customer touch points, certifications obtained, and market alignment activities such as participation in partner seminars and conferences. Overall, as an Enterprise Infrastructure Solution Lead, you play a crucial role in driving customer engagement, business growth, and technical solution development within the IT Infrastructure domain.,

Plan and execute technology strategies aligned with organizational objectives Lead and manage core IT infrastructure including servers, network security, data backups, firewalls, and related support services. Required Candidate profile Strong technical proficiency in hardware, software, networking, and emerging technologies including AI fluency in Hindi, Marathi or a local language is essential Willingness to travel regularly

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Position: Business continuity Manager Job Description: This position reports into Enterprise Security Services with responsibility for the APAC region in developing, maintaining, and implementing business continuity strategies and solutions, including risk assessments, business impact analyses, and coordinating with business and functional unit leadership in documenting of business continuity procedures . This includes testing plans and procedures to mitigate the negative effects of disruptive events. This position will partner closely with business leaders, HR, IT, Facilities, Supply Chain, and other functional leaders across the APAC Region to ensure all business disruption policies are in place, and are aligned with local, regional laws and compliance regulations. What You Will Be Doing Assess risks to business facilities and employees Oversee the design, development, maintenance, and implementation of business continuity plans for all businesses and functional areas for the APAC Region. Respond and lead APAC teams when business continuity plans are activated. Administer training and awareness of business continuity program to the APAC region. Monitor developing situations that pose a risk to business continuity and be ready to respond on a 24x7 basis. Develop drills and exercises to test the plans and assist with after action reviews What We Are Looking For 5-7 years BC experience Operational planning of departments like payroll, accounting, HR, logistics Familiar with IT infrastructure, but doesn t have to be well versed in this area Familiar with application recovery plans Has conducted tabletop exercises/been part of DR failover testing Certified BC Planner (CBCP) from BCI or DRII Bonus if they have a MBCP or MBCI (master planner 5+ years of experience) Bonus if they have their CBCA (certified BC Auditor) Understands some work may be required outside of business hours if an incident is happening Calm and well organized Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ . Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Business Support

Position: Business continuity Manager Job Description: This position reports into Enterprise Security Services with responsibility for the APAC region in developing, maintaining, and implementing business continuity strategies and solutions, including risk assessments, business impact analyses, and coordinating with business and functional unit leadership in documenting of business continuity procedures . This includes testing plans and procedures to mitigate the negative effects of disruptive events. This position will partner closely with business leaders, HR, IT, Facilities, Supply Chain, and other functional leaders across the APAC Region to ensure all business disruption policies are in place, and are aligned with local, regional laws and compliance regulations. What You Will Be Doing Assess risks to business facilities and employees Oversee the design, development, maintenance, and implementation of business continuity plans for all businesses and functional areas for the APAC Region. Respond and lead APAC teams when business continuity plans are activated. Administer training and awareness of business continuity program to the APAC region. Monitor developing situations that pose a risk to business continuity and be ready to respond on a 24x7 basis. Develop drills and exercises to test the plans and assist with after action reviews What We Are Looking For 5-7 years BC experience Operational planning of departments like payroll, accounting, HR, logistics Familiar with IT infrastructure, but doesn t have to be well versed in this area Familiar with application recovery plans Has conducted tabletop exercises/been part of DR failover testing Certified BC Planner (CBCP) from BCI or DRII Bonus if they have a MBCP or MBCI (master planner 5+ years of experience) Bonus if they have their CBCA (certified BC Auditor) Understands some work may be required outside of business hours if an incident is happening Calm and well organized Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . . Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Business Support

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description IT Infrastructure/Systems Architecture work involves developing the core technical platform, capabilities, and services that support business processes and data including: Mapping the relationships between IT platform/infrastructure components (i.e., Technology End Users, IT Systems Software & Hardware, and Info-Communications Transmission Networks) Identifying the key technology interactions and dependencies across systems/platforms impacting the organization s ability to achieve integration, compatibility, and performance targets Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

As a computer hardware professional, your primary responsibility will be to maintain computer hardware and ensure its proper functioning. Additionally, you will be involved in networking tasks, which include connecting computer systems to facilitate data and information sharing. You will be responsible for maintaining, resolving, and supervising the use of Local Area Networks (LANs) and Wide Area Networks (WANs). Moreover, you will play a crucial role in establishing and managing the internet, intranets, and extranets of the organization. Your duties will also include installing, configuring, testing, and maintaining new and existing IT infrastructure, software, computer networks, and server networks. It will be essential to document network inventory and maintain detailed logs of diagnoses, faults, resolutions, repairs, and emergencies. You will be required to assess network workflow and security requirements to ensure smooth operations. This is a full-time position with a morning shift schedule. The ideal candidate should hold a Bachelor's degree, although it is preferred and possess a total of 2 years of relevant work experience. The application deadline for this position is 21/07/2025, with an expected start date on the same day.,

Job Description: You will be working as a full-time Information Technology Administrator on-site in Kozhikode. Your primary responsibilities will include offering technical support, managing network administration, handling system administration tasks, and troubleshooting various IT issues. It will be your duty to oversee the IT infrastructure, guarantee the security and effectiveness of IT systems, and address any technical concerns raised by the staff. In order to excel in this role, you must possess more than 20 years of experience in the field of IT, along with a comprehensive understanding of software implementation and the supervision of technical support teams. Your expertise in e-Governance Projects, IT Infrastructure, and leadership of technical teams should be well-established. You must also have strong administrative skills to effectively manage large teams and technical operations. Your ability to work both independently and collaboratively on-site will be crucial. A Bachelor's degree in Computer Science is required to meet the qualifications for this position.,

The IT Pre-Sales Intern position at VectorStack offers a dynamic opportunity for a highly motivated individual with a keen interest in technology and sales. As an intern, you will play a crucial role in supporting the sales and solution teams by gaining hands-on experience in client engagement, proposal building, and technical documentation. This internship will provide you with valuable insights into IT consulting and enterprise solutions, working alongside experienced professionals in the field. Your key responsibilities will include: **Technical Learning and Development:** - Gain knowledge about VectorStack's IT products, services, and solutions, covering software, hardware, networking, and cloud technologies. - Participate in training sessions and workshops to enhance your technical pre-sales knowledge. - Stay updated with emerging technology trends and competitive products. **Sales Support:** - Assist in creating technical presentations, product demonstrations, and proposal documents. - Collaborate with senior Pre-Sales Consultants to identify client pain points and recommend appropriate tech solutions. - Contribute to compiling RFP/RFI responses with technical inputs. **Customer Interaction:** - Attend client meetings to understand their IT requirements and challenges. - Help address basic technical queries from clients during initial stages of sales. - Support in documenting client needs for proposal development. **Collaboration & Content Creation:** - Engage with internal teams such as product, engineering, and support to align on solution design. - Aid in generating pre-sales materials like case studies, brochures, and knowledge decks. - Share feedback and insights from client interactions to enhance solution offerings. **Continuous Learning:** - Demonstrate proactiveness in learning new tools, technologies, and sales strategies. - Provide suggestions for improving internal documentation and sales processes. **Who Can Apply:** - Final-year students or recent graduates in Information Technology, Computer Science, Engineering, or related fields. - Strong interest in IT, cloud technologies, and enterprise solutions. - Excellent communication and presentation abilities. - Capacity to comprehend and articulate technical concepts in a straightforward manner. - Enthusiasm for learning and thriving in a collaborative, fast-paced setting. **Preferred (Not Mandatory):** - Previous exposure to IT sales or pre-sales processes through internships or academics. - Familiarity with CRM tools or cloud platforms like AWS, GCP, or Azure. - Basic understanding of IT infrastructure or software development life cycle.,