1304 It Helpdesk Jobs - Page 8

Job Description: In Scope of Position based Promotions (INTERNAL only) Job Title: Reward & Recognition Specialist, AS Location: Bangalore, India Role Description The Performance and Reward Enablement team is a key pillar of the Central P&R organisation, enabling coordinated and consistent processes across the product portfolio. The P&R Specialist is responsible for delivery and support of P&R products and processes. The role works in close partnership with Divisional HR, Central Performance and Reward, HR IT, HR Change, as well as liaising with Country HR, to ensure effective delivery of end-to-end processes. Your key responsibilities Support all process deliverables end to end on all group ...

Responsibilities: - analyze tenders posted by Customers on the Platform - search for relevant suppliers and onboard them to the Platform for participating in tenders, - help Suppliers to register on the Platform, to submit their bids;

Role & responsibilities Strong understanding of computer hardware (laptops, printers, network peripherals). Familiarity with operating systems: Windows, Linux, MacOS. Knowledge of networking fundamentals (IP addressing, subnetting, DNS, DHCP, Wi-Fi/LAN). Familiarity with routers, switches, firewalls, and CCNA-level concepts. Basic knowledge of IT security principles. Basic knowledge of cloud platforms (AWS, Azure) and virtualization concepts Familiarity with productivity and collaboration tools (Google Workspace, Microsoft 365). Basic scripting knowledge (PowerShell, Python). Strong problem-solving and troubleshooting skills. Good communication and teamwork ability. Eagerness to learn and gr...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for desktop and laptop issues. Troubleshoot hardware and software problems using various tools and techniques. Collaborate with internal teams to resolve complex technical issues. Document customer interactions and resolutions in a timely manner. Escalate critical issues to senior engineers when necessary. Desired Candidate Profile Excellent communication skills in English; ability to work effectively with diverse customer base. Must be flexible to work in Night shifts Should be ready to join immediately once shortlisted. Interested candidates drop your updated CV to Shivani.Ravanan@movate.com

Walkin Interview - Good interpersonal skills, analytical soundness and troubleshooting capabilities

- Provide L1/L2 IT support for hardware, software & network issues - Install & configure systems, troubleshoot errors - Ensure timely resolution & user satisfaction - Maintain IT asset inventory & documentation

Job Title: IT Support (Ticketing & Customer Support) Location: Navi Mumbai Experience: 1-2 years Employment Type: Full-time Work Mode: [Work From Office] Job Summary: We are looking for a Support Executive with hands-on experience in ticketing systems and excellent communication skills. The ideal candidate will be responsible for handling customer queries, resolving issues through tickets, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle incoming support tickets via ticketing systems (e.g., Freshdesk, Zendesk, Jira, etc.). Respond to customer queries in a timely and professional manner through email, chat, or phone. Track, follow up, and ensure closure of all ...

Hiring Technical Support Engineers Join a Leading IT Giant! Are you passionate about technology and problem-solving ? Here’s your chance to work with a global IT leader in Technical Support. Eligibility: Freshers or experienced candidates can apply Excellent communication skills (written & verbal) Strong technical knowledge ( Microsoft products preferred ) Willing to work in US shifts Immediate joiners only CTC: Freshers: 4 LPA – 4.6 LPA Experienced: 5 LPA – 8 LPA (with prior Technical Support Voice experience) Roles & Responsibilities: Troubleshoot technical issues related to Microsoft products (Windows, Office 365, Outlook, etc.) Perform in-depth technical issue analysis and provide real-t...

Immediate joiners needed!! Location: Hinjewadi, Pune (WFO) Role: Technical voice Support (US Shift) Exp: 1+ year | Grad mandatory CTC: Up to 4 LPA + Incentives Cab facility available Strong English & troubleshooting skills required

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Monika 7869365175 *Kanak 8982889979 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regar...

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the Transport manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Yo...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Job Title: Service Desk Coordinator (Night Shift) Location: Noida, India (100% On-Site), Night Shift Experience Required: 5-7 Years Shift Timings (Mandatory): Must be available for permanent night shifts and week-end/public holiday shifts, with typical working hours including: • 4:00 PM 12:00 AM IST | 10:00 PM 6:00 AM IST | 4:00 AM 12:00 PM IST (Shift timings may vary depending on business needs.) Job Summary : We are seeking a proactive and highly organized Service Desk Coordinator with 5-7 years of experience managing and triaging support requests using Jira. The ideal candidate will coordinate between technical and non-technical teams, ensuring accurate ticket assignment and SLA adherence...

Job description Hiring for Leading ITES Companies In Gurgaon for Technical Support Salary - 4.5LPA (Hike based upon last drawn salary) Key Highlights: 1: UG/Graduate can also apply 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks WhatsApp/Call any of the numbers below for the initial screening - Aditi- 89826 89969 Ayushi- 86022 79217 Khush...

Job Responsibilities Answer / reply on customer phone calls & mails. Understand the customer request / incident and create a ticket and map it to the correct technical teams. Coordinate with customer, internal tech teams, vendor team, cross department. Maintain the Response & Update SLA. Publish communication based on activities, incident, etc. Educate customer on Yotta's customer portal. Make the shift in charge aware of alerts generated which are critical. Coordinate with cross department as and when required. Every communication to be documented on mail. Identify issue which are a hindrance in day-to-day operations and have it added in the Shift leads tracker. Alert the Shift In charge ba...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...

Active Directory, setup, upgrades, and troubleshooting Exchange on-premise upgrades, patching, and migration to Office 365 Azure WVD pool creation and updates VMware and Hyper-V host patching Microsoft Storage Replica setup Shift- 5:30 pm to 2:30 AM Required Candidate profile 2-4 years of experience in technical support or helpdesk roles (for L1). 4-6 years of experience in technical support or system administration roles (for L2).

• Windows Desktop 7,8,10, and 11 Understanding of Internet Services, DNS, DHCP, Office Suite, Adobe, VPN, Printers • Ticketing system and processes • Familiar with Virtualization Technologies (e.g. VMware ESX and/or Hyper-V )

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune. Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto4.5Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Arushi 7222909328 *Monika 7869365175 *Kanak 8982889979 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks an...

Role & responsibilities:- We are searching for a seasoned and strategic IT leader to join our team as a Manager/Senior Manager, IT. In this role, you will be responsible for overseeing all aspects of IT Operations, Infra, Network, Helpdesk, and Compliance for our organization of approximately 900+ users. You will be a key member for the leadership team, providing expert guidance and ensuring the smooth operation and continuous improvement of our IT infrastructure. Develop and implement a comprehensive IT strategy aligned with the overall business goals and objectives. Manage and lead a high-performing IT team, including IT Operations, Network and Helpdesk. Oversee all IT operations, ensuring...

Hiring for IT Helpdesk Engineer for our MNC Client at Bangalore Exp - 6 months to 3 Yrs Budget - 2.6 LPA - 3 LPA Notice - Immediate 6 Days Working No CAB Facility Regular Shift JD - EXCELLENT COMMUNICATION IN ENGLISH IS MUST . What is VPN. How is VPN connecting? What are common issues you face for Ticket Raising? Which tool is used for Ticketing ? How to install Window 11? How will you resolve if the Wi-fi is connected but the internet is not working ? How to resolve Printer Troubleshooting ? Wi- Fi Troubleshooting? Interested can share cv at shivani.c@artechinfo.in or can call me back at 9193549698 . Thanks & Regards, Shivani Chaturvedi +91-919354969 8 shivani.c@artechinfo.in

Responsibilities: * Manage user accounts & permissions * Maintain network security & backup procedures * Provide technical assistance to the team members * Troubleshoot hardware & software issues * Device setup and software installation. Health insurance Provident fund Performance bonus

Need min 1 yr exp in technical support voice Salary upto 4.5lpa Grads 5 days working rotational shift & off notice: 0 - 30 days Exc communication skill to attend/resolve client issues on calls/chat Call Vikas 8527840989 vikasimaginators@gmail.com Required Candidate profile Exp use ticketing tools- Service now, Remedy, control M (add advantage) Basic concept of networking, cloud computing Analytical problem solvers who will understand issues & to resolve customer issues

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...