789 It Helpdesk Jobs - Page 6

Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, youll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed. Furthermore, youll be in charge of filling our log books upon arrival to the clients site, but leaving out any excess mileage. Serving as a go-between among teams Being a part of the JLL family, youll be constantly collaborating with teams across the boardespecially in this role. As the person in charge, youll be central in supporting the transport team at the clients facility. Youll also be responsible for keeping in touch with our vendor supervisors. In addition, youll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as youll look into and prepare daily, weekly and monthly transport reports.

Warm Greetings from Rivera Manpower Services! Were Hiring – Technical Support Executive (US Shift) Location: Bangalore Shift: US Rotational Shifts (Night) Availability: Immediate Joiners Only Experience: Minimum 1 year in Technical Support (Voice Process) Eligibility Criteria: Minimum 1 year of experience in technical support Excellent communication and problem-solving skills Strong understanding of Microsoft products and troubleshooting techniques Willingness to work in night shifts (US hours) Graduate or Undergraduate with relevant experience Roles & Responsibilities: Handle inbound calls and assist customers with technical issues Troubleshoot Microsoft products (Windows OS, Outlook, Office Suite, etc.) Provide resolutions to technical queries related to hardware/software Maintain high levels of customer satisfaction (CSAT) Ensure timely and accurate logging of issues Call and Book Your Interview Slot Today: 7829336034 / 7829336202 /9986267393 / 9380300644 Don’t miss this opportunity to work with a leading tech support team and grow your career!

We are seeking an Executive- IT to provide enterprise-level support to users. The ideal candidate will have strong troubleshooting skills and the ability to research, diagnose, and resolve technical issues to ensure User satisfaction. KEY RESPONSIBILITIES : Install, configure, monitor, and maintain computer applications and networks. Set up and manage operating systems. Prioritize and manage workflow while resolving network-related issues. Diagnose, troubleshoot, and resolve customer-reported issues by gathering detailed information. Design computer systems to meet organizational or User needs. Adapt to emerging and evolving technologies. Act as the first point of contact for Users experiencing system issues. Track and resolve user issues within agreed timelines. Address complex problems, communicate with Users via phone, email, or chat, and provide clear technical instructions. Escalate issues to relevant internal departments as per standard procedures. Ensure accurate and timely feedback to Users. Log all issues and maintain proper documentation. Follow up with Users to confirm their systems are functioning properly post-troubleshooting. Document technical knowledge in a knowledge base. Monitor and maintain daily technical system performance. Assist in deploying new software or hardware solutions. Preferred candidate profile Proven experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or a similar role. Hands-on experience with Windows and Mac OS environments. Strong understanding of computer systems and Network devices. Ability to diagnose and troubleshoot technical issues. Familiarity with remote desktop applications Excellent problem-solving and communication skills. Ability to provide clear step-by-step technical support, both written and verbal. A Bachelors degree in Information Technology, Computer Science, or Any Graduate QUALIFICATION : BSC-IT, BCA or any Graduate Additional certifications in Microsoft, Cisco, or similar technologies are a plus. Hardware and Networking certification. Salary would be in line with the experience

We are seeking an experienced and proactive HR Manager to oversee and manage all human resource functions for our India office, while also supporting our US operations. This position requires a deep understanding of both Indian and US labor laws, full-cycle recruitment for technical and non-technical roles, and a solid background in managing HR operations in an IT or Managed Services Provider (MSP) environment. The successful candidate must possess excellent English communication skills and the ability to work across global teams and time zones. Key Responsibilities : HR Operations & Compliance: Ensure adherence to Indian labor laws (PF, ESI, Shops & Establishment, Maternity Benefit, Gratuity, etc.) Maintain and update compliance records and HR documentation for India and US operations Ensure POSH (Prevention of Sexual Harassment) compliance in India and support equivalent US policies Assist with policy creation and updates to maintain legal and operational alignment Recruitment & Staffing: End-to-end recruitment for technical and functional roles across India and the US Manage ATS, job postings, resume screening, interviews, and offer rollouts Coordinate with US clients for staffing requests and candidate evaluations Maintain a pipeline of qualified candidates for recurring MSP roles (IT Helpdesk, Engineers, Consultants) Onboarding & Employee Lifecycle Management: Organize smooth onboarding and orientation processes Manage employment contracts, background checks, and documentation Implement and manage HRMS tools for employee data tracking Handle full employee lifecycle including promotions, transfers, and separations Payroll & Benefits Administration: Coordinate monthly payroll processing for India and liaise with the US payroll team Administer employee benefits, bonuses, reimbursements, and performance incentives Track attendance, leave, and holiday calendars for global staff Employee Relations & Engagement: Act as a primary contact for employee concerns and conflict resolution Conduct employee surveys, stay interviews, and implement engagement strategies Plan team-building activities, wellness programs, and virtual culture initiatives Performance Management: Drive appraisal cycles, goal setting, and regular performance evaluations Support managers in performance reviews and improvement plans (PIPs) Exit Formalities: Conduct exit interviews and manage the full & final settlement process Issue relieving letters and experience certificates Required Skills & Qualifications : Strong knowledge of Indian labor laws and statutory regulations Exposure to basic US HR compliance (W-2 vs 1099, EEOC, paid leave policies, remote work law basics) Familiarity with IT/MSP industry hiring and operations Excellent English (verbal and written), with experience communicating with US clients or leadership Proficiency with HRMS platforms (Zoho People, Keka, BambooHR, etc.) Strong interviewing and negotiation skills Ability to handle confidential and sensitive information with discretion Comfortable working with remote/distributed teams and in flexible hours if needed Experience in setting up or scaling HR processes from scratch (preferred) Certifications like SHRM-CP, PHR, or Indian HR certifications are a plus

Any Graduate End user support for Windows 10, MS Office, One Drive, MacOS, Printers ,O365 OS Installation, Configuration &Troubleshoot issues, ticketing Tools Knowledge in DNS,DHCP Only Fresher Sal : 15k - 35k interested Call KEERTHANA HR 8122218726 Required Candidate profile Immediate Joiner MS Office Only Male Candidates 2020- 2024 Training will be provided Good Communication Quick Learner Team Worker

*Position: Technical Support Officer Voice (International Process)* Salary:For Fresher- 23,000 in-hand/ For Exp-up to 37,000 in-hand + Incentives + Appraisals + Cab Facility Eligibility Criteria: Graduate or Postgraduate (No current students) Fresher can apply (B.Tech and B.Sc only ) Minimum 6 months of exp ( any Graduate can apply ) Strong English communication skills LOCATION - NOIDA ( BOTH SIDE CABS ) Key Responsibilities: Voice-based Technical Support for international customers Networking, troubleshooting, and resolution Internal team collaboration *Contact - HR RAHUL ( 9289947801) WhatsApp and call*

Ability to understand the issues raised by clients, reproduce them, troubleshoot and reply to clients promptly. Should have the ability to prioritize and respond promptly to clients independently in written English.

Role - Operations Manager Skills - Technical Support | Service Desk | IT Helpdesk | Windows Support Only Women candidates are preferred Exp - Min 8 Years Notice Period 30 Days or Serving Notice Loc - Pune 9116324602 | teena.ghrs@gmail.com

- Install, configure, and provide PM support for barcode printers (e.g., Zebra), RFID readers, and barcode scanners. - Diagnose and resolve connectivity, configuration, firmware and hardware issues Food allowance Provident fund Health insurance

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Respond to stakeholder inquiries through email, phone, and ticketing systems. Identify, troubleshoot, and resolve issues related to our programs and services. Collaborate with internal teams to ensure timely solutions for stakeholders. Escalate complex issues to the appropriate team or department when needed. Document and maintain records of stakeholder interactions and resolutions. Follow standard helpdesk procedures and ensure compliance with policies. Handling Ticketing tool experience is must Immediate joiners & Female only preferred, Interested candidates share profiles to naveenkumar.t@inspirisys.com / Whatsapp to 9600894014

Role - Team Lead | Windows | Microsoft applications Should need to have team lead designation on papers Exp - Min 4 Yrs Notice - Immediate to 30 Days Loc- Hyd 5 Days working 2 days fixed off | Both ways Cabs 9116324602 | teena.ghrs@gmail.com

Job Description: We are looking for a skilled and customer-focused Technical Service Advisor to join our support team. In this role, you will act as the primary point of contact for technical support, troubleshooting customer issues, and coordinating with internal teams to ensure timely and effective resolutions. Key Responsibilities: Provide technical support to customers via phone, email, or chat Diagnose and resolve hardware, software, or network issues Escalate complex issues to higher-level support or engineering teams Maintain detailed records of customer interactions and solutions Assist with product installations, updates, and maintenance advice Requirements: Bachelor's degree in IT, Engineering, or related field Proven experience in technical support or service advisory role Strong troubleshooting and communication skills Knowledge of common IT systems, networking, or relevant industry tools Customer-centric attitude with problem-solving abilities Preferred: Experience with ticketing tools (e.g., ServiceNow, Zendesk)

Job Description: Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately. Basic Qualifications Should have attended regular school/college with 10+2+3 as minimum qualification in any stream of subject. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot basic technical issues. Fresher or has a work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Ability to provide step-by-step technical help, both written and verbal. Experience with solving computer related problems. Experience working with company escalation policy. Requirements and Skills Interpersonal skills to interact with customers and team members. Excellent problem-solving and communication skills with fluent spoken English and good thought flow. Organization skills to balance and prioritize work. Ability to work in a team environment. Work Environment Work from Office is mandatory This job role requires to work in rotational / night shifts. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

We are currently hiring for the position of IT Technical Support Engineer for one of our reputed clients in the manufacturing sector. Please find the job details below: Position: IT Technical Support Engineer Employment Type: Off-role (Third-Party Payroll) Contract Duration: 12 Months (Renewable) Work Location: Savli, Vadodara Experience Required: 3 to 4 Years (Relevant in IT Helpdesk, preferably in Manufacturing Setup) Job Summary: The role focuses on providing a seamless end-user technology experience by responding to service desk requests, supporting IT infrastructure, and ensuring smooth operation of hardware and software within the facility. Key Responsibilities: Provide technical support for PC hardware, peripherals, network, Microsoft OS, Office apps, and mobile devices Manage Help Desk tickets (Zendesk), prioritize and resolve issues in a timely manner Deploy and maintain desktops, laptops, printers, Cisco IP phones, and mobile devices Assist with and lead IT infrastructure improvement projects Create and maintain high-quality IT documentation Communicate effectively with users, vendors, and internal teams Follow IT security and user administration best practices Travel to remote locations if required Required Skills & Qualifications: Strong knowledge of Windows 10 & Microsoft 365 Familiarity with Windows Server roles, Active Directory, DHCP Experience with imaging and maintaining Windows 10 PCs Excellent troubleshooting and communication skills Diploma or equivalent in IT-related field (Certifications like MCP/MCSA/CompTIA A+ preferred) Prior experience in manufacturing environment IT support is highly desirable If this opportunity aligns with your profile and career aspirations, please share your updated CV

Basic Call Handling experience in help desktask and customer support role, technique to handle offie automation products, and monitoring system, ability to diagnose resovle basic technical issues

Job Summary: We are hiring Technical Support Executives for L1 and L2 roles. The position involves handling customer queries, troubleshooting technical issues, and ensuring high customer satisfaction. Key Responsibilities: Handle inbound calls and log tickets. Troubleshoot issues using remote tools. Escalate unresolved problems. Maintain documentation and update systems. Ensure timely and professional customer support. Requirements: Graduate or equivalent. 0 to 5 years of experience in tech support/service desk. Good communication in English and local language. Basic IT knowledge and problem-solving skills. If you are interested kindly reach out to me on Ershad.Shaikh@dieboldnixdorf.com

Responsibilities: * Manage hardware & software infrastructure * Provide desktop support & engineering services * Troubleshoot LAN issues & setups * Collaborate with teams on project implementation

Responsibilities: * Provide technical assistance via phone/email * Maintain systems, manage incidents, escalate issues * Document knowledge base, adhere to SLAs * Manage service requests & tickets using tools

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Total experience 5-7 years Relevant 4 years Locations-Hyderabad Work mode- 5 WFO Notice period-Max 30 days. Permanent role on company payroll Primary Skills (Must Have)- 360 Exchange (office 365) - Application access Desktop support (Saas and Software support) Active Directory Configuration and maintenance of end-user and small computer equipment

Responsibilities: * Manage ticketing tools & remote support requests * Ensure timely resolution of technical issues * Maintain accurate service desk records & reports * Coordinate it helpdesk operations with team members Provident fund

Role- Senior Technical Support Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Must have Min 1+yrs exp as a Team Leader from Technical / IT Helpdesk Service Desk Voice process BPO. Well Versed with KPIs/KRAs/ Team Handling skills 6 days Working Fluent in English Call 8447780697 send CV monu@creativeindians.com