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5.0 - 10.0 years
3 Lacs
Shimoga
Work from Office
Technical Support Engineer Select Template We are looking for a technical support engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the clients satisfaction. Your responsibilities: Install, configure, monitor & maintain computer applications & networks Configure operating systems. Prioritize and manage the workflow along with resolving issues related to the network Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion Design computer systems to meet requirements of the organization or clients. Possess the ability to lear...
Posted 3 months ago
5.0 - 10.0 years
3 Lacs
Mysuru
Work from Office
Technical Support Engineer Select Template We are looking for a technical support engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the clients satisfaction. Your responsibilities: Install, configure, monitor & maintain computer applications & networks Configure operating systems. Prioritize and manage the workflow along with resolving issues related to the network Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion Design computer systems to meet requirements of the organization or clients. Possess the ability to lear...
Posted 3 months ago
5.0 - 10.0 years
4 - 5 Lacs
Navi Mumbai
Work from Office
KEY RESPONSIBILITIES: Monitoring the internet services and functioning of all installed CCTVs Providing timely IT support for electrical and electronics equipments, Wi-Fi, hardware, installations and configurations, data transfer, virtual machines, backup and restore, data recovery, meetings, trainings, cultural events or functions, software usage and emails, Timely resolving of complaints related to computers, printers, scanners, Wi-Fi access point, IP Phone, PA System, UPS, Biometric Machines, mobile phones, landlines, software and drive errors Doing procurement of IT materials through effective purchase process and ensuring payment to the vendor and maintaining inventory of the existing a...
Posted 3 months ago
1.0 - 5.0 years
3 - 5 Lacs
Noida
Hybrid
Proficiency in Italian Language: Assist Adobes reseller/retailers in Americas/Europe and help them to effectively resolve issues via Phone, Emails, and Chats Assist Adobes strategy in Americas/Europe Interact with regional sales team in Americas/Europe Providing end-to-end Adobe Partner support Answer how-to questions and help Partners/Resellers navigate a variety of tools Diagnose Reseller issues and engage with our product and engineering teams using established processes Communicate thoughtful, customized solutions that help Partners move forward and grow their business Show composure, resilience, and flexibility as Reseller needs evolve and case volume changes You work with: Sales team a...
Posted 3 months ago
15.0 - 20.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or appl...
Posted 3 months ago
15.0 - 20.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ...
Posted 3 months ago
4.0 - 9.0 years
3 - 7 Lacs
Mumbai, Pune, Bengaluru
Work from Office
Senior Service Desk Analyst_ Bangalore /Pune/Mumbai _ Immediate joiners We are currently looking for Senior Service Desk Analys for our leading financial solutions client . Experience: 5 to 9 years Locations: onsite - Bangalore /Pune/Mumbai Notice Period: Immediate joiners are preferred Key duties and responsibilities: Co-ordinate the on-boarding of all new hires interfacing with HR, Hiring managers, local IT, Internal and external resolver groups. Monitor the end-to-end process and recommend areas for improvement as part of continual improvement. Serve as the single point of contact for End User / Hiring manager / HR on each Starter, Mover and Leaver. Tracking of starter/ leavers request to...
Posted 3 months ago
0.0 - 1.0 years
1 - 2 Lacs
Noida
Work from Office
Key Responsibilities: Provide technical support for web hosting services, including shared, VPS, cloud, and dedicated servers. Communicate directly with customers via phone, email, or chat to understand their concerns, provide updates, and ensure a smooth support experience. Troubleshoot issues related to DNS, domains, cPanel, WHM, Plesk , FTP, SSL, and email hosting. Assist customers with website migration, email setup, and server-side issues. Handle support tickets and ensure timely resolution in line with SLAs. Monitor server health and escalate any major server/network-related incidents. Guide customers through basic CMS (WordPress, Joomla, etc.) troubleshooting . Assist in server config...
Posted 3 months ago
2.0 - 6.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Hiring: Tech. Support (Intl. voice) Exp: Min. 2 year in International voice Graduates only/Exp. in trouble shooting OS , MS office. CTC: up to 6 LPA Location: Hyderabad Shifts: 24/7 Shift/ WFO Cab facility/ Contact: 9653852049(HR Gaurav)
Posted 3 months ago
1.0 - 5.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Exp Upto Rs 6 LPA -- FOR 2+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to m...
Posted 3 months ago
0.0 - 5.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE :- Upto Rs 4 LPA -- FOR 1+ Years of Exp Upto Rs 6 LPA -- FOR 2+ Years of Exp FRESHERS -- SALARY RS 2.77 LPA Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or c...
Posted 3 months ago
1.0 - 6.0 years
3 - 4 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Provide technical support to end-users through phone, email, or chat channels. Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals. Manage service requests from initiation to resolution using ITIL processes. Collaborate with vendors for equipment replacement or repair when necessary. Ensure timely escalation of critical incidents to senior engineers or third-party vendors. Desired Candidate Profile 1-6 years of experience in a similar role (Service Desk Engineer). Strong knowledge of Active Directory, VPN configuration, troubleshooting techniques, and technical voice processing skills. Ability to work on rotationa...
Posted 3 months ago
0.0 - 2.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673/ 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 3 months ago
1.0 - 2.0 years
0 - 3 Lacs
Pune, Bengaluru
Work from Office
Greetings from Infosys BPM Ltd., We are hiring for Service Desk - International Voice Process in Pune, please walk-in for the interview on 4th and 5th July 2025 at Kolkata. Note: Please carry a copy of this email to the venue. Work Location for this job role is in Pune. Interview Time: 10 AM to 1 PM Interview Date: 4th and 5th July 2025 Interview Venue: Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala) Education Qualification: Full-time graduation / Post graduation Shifts: 24*7 rotational shifts Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Service Desk- Voice, Pune) Role: Service Desk - International Voice Shift: 24/7 Location: ...
Posted 3 months ago
0.0 - 2.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelors degree Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application....
Posted 3 months ago
15.0 - 20.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ...
Posted 3 months ago
8.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Required Skills Technology | ITIL - Incident Management Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Customer Centricity Education Qualification : Any Graduate Immediate Joiners Preferred Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also respo...
Posted 3 months ago
1.0 - 4.0 years
0 - 1 Lacs
Mumbai
Work from Office
IT Help Desk
Posted 3 months ago
0.0 - 5.0 years
2 - 7 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities: Qualification : Diploma in any specialization, Any Graduation, Any Postgraduate Batch : 2015-24 Passed outs Exp: 0 to 5yrs Direct Payroll in Top MNC Skills: Communication/Basic Knowledge in Hardware and Network Preferred: Only Male Location: Chennai/Bangalore Salary : 20k-45k CT : Vinoth 89253 23431 Preferred candidate profile Looking for a trained or eager-to-learn Hardware and Network Engineer. Troubleshooting/Configuration/Installation/LAN/WAN/Windows/Outlook/Firewall/VPN/Protocol/SOPHOS Location: Chennai/Bangalore Interested Candidate : CT-89253 23431 T&C
Posted 3 months ago
0.0 - 2.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 8105833817 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 3 months ago
0.0 - 2.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9606521172 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 3 months ago
1.0 - 6.0 years
3 - 7 Lacs
Chennai, Bengaluru
Work from Office
Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, an...
Posted 3 months ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage technical issues via phone, email & chat * Maintain customer satisfaction ratings * Collaborate with IT teams on resolutions * Provide timely assistance within SLA's Provident fund
Posted 3 months ago
5.0 - 10.0 years
10 - 17 Lacs
Chennai
Hybrid
Essential Functions : Support our UK technical operations Answers all incoming calls and IT emails providing Level 1& 2 & 3 support in a timely manner. Enters appropriate and usable data into CRM IT Technical Support Ticketing system. Provides troubleshooting assistance through the use of remote controls tools such as Proxy Master and VNC Client to connect to customers for remote support. Interprets, analyzes, diagnoses, documents, and resolves Level 1 IT issues related to internally supported hardware and software within first call. Diagnoses and solves immediate complex questions and problems related to application software, operating systems, and antivirus. Installs, diagnoses, and resolv...
Posted 3 months ago
1.0 - 5.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustaina...
Posted 3 months ago
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