1304 It Helpdesk Jobs - Page 26

BE / B.TECH / ME / M.TECH / MCA / MSC / BCA / BSC Skills : GOOD VERBAL /WRITTEN COMMUNICATION Conduct electrical safety checks on computer equipment s. Install and configuring computer hardware, software system , networks , printers , scanners.

HSBC electronic data processing india pvt ltd is looking for Remote Access Engineer Support/Consultant Specialist to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they ...

Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation. Identifies, evaluates, and prioritizes customer...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Min 1 Yr Exp Into Technical Support International Voice Must have - Voice exp Any Graduate CTC - Up to 4 LPA Fixed 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Interview mode - Virtual Contact - 9636487945 Perks and benefits 25 KM CAB FACILITIES

Industry Domain: Healthcare Information Technology Salary: Negotiable based on experience and location Education Qualification UG, BCA, BBA Graduate with Diploma in Hardware and Networking B.Tech./B.E. Roles and Responsibilities Install Busysoft software applications and assist in implementation and training. Provide timely and efficient support to clients through site visits, phone, email, live chat, and remote desktop. Resolve technical issues and maintain clear documentation of all client interactions. Travel locally, nationally, and internationally as required for onsite support and training. Support sales teams by participating in product demonstrations and query handling. Ensure adhere...

Accentrix solution is looking for Service Desk Team lead to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries and requests for assistance through phone, email, chat, or in-person Troubleshoot technical issues and resolve them in a timely manner Log and track customer requests and incidents in a service management system Escalate complex or unresolved incidents to higher-level IT support staff Update knowledge base and create documentation for common issues and solutions Ensure customer satisfaction by providing excellent customer service Assist with the setup and maintenance of IT equipment, such as computers, printers, and phones Qualifications Bac...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Recruitment Overview: Position: IT Support Executive Preferred Location: Trichy Experience Requirement: 2 to 3 years in IT support-related roles Roles And Responsibilities : Handling first-level IT support requests Coordinating with the central IT team for escalations Assisting in asset tracking, basic troubleshooting, and user setup Maintaining ISP & Firewalls Company IT policies and SOPs Ticketing system usage and escalation matrix Common troubleshooting procedures Hardware and software support protocols Work Location : Trichy Role : Permanent Interested candidates can share their profiles to - deepanchakravarthi.elumalai@integra.co.in

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad and bangalore *Kindly note this a work from office role with job location in Hyderabad and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Gro...

Required Skills: Descent English Communications Skills (Verbal and Written) Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues or network concerns. 2. Diagnose, Prioritize, Troubleshoot and Resolve IT incidents reported by the users via Telephone, Chat, Email or Walk-Ins. Who is Eligible : Any Graduate/Post-Graduate (Full time) Who is Not Eligible : Under Graduate / Distance Learning Graduate / Yet to appear final year exam / Already attended the Interview for this position in last 6 Months. Interested can drop their Resume to sachin.narayankar@wipro.com Mode of Interview: Virtual

We are seeking a technically proficient and proactive IT Support Executive to manage and resolve hardware, networking, and surveillance system issues. The ideal candidate will be responsible for maintaining systems and servers across all company locations, ensuring smooth, secure, and reliable IT operations. Roles and Responsibilities: Troubleshoot and resolve hardware-related issues including desktops, laptops, printers, and other peripherals. Manage and maintain network infrastructure, including diagnosing and resolving LAN/WAN issues, ensuring stable and secure connectivity. Install, configure, and maintain CCTV and surveillance systems across all company premises. Perform regular mainten...

Total Exp : Min 1 Years Should have real time experience in Global Service Desk experience. Role : SD Analyst. Shifts : Rotational ( 5 days WFO ) Location : Chennai. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets req...

Role : IT Help Desk Analyst ( Technical Voice process ) Shift Timing: 24/7 Location: Chennai Role: Team Leader( Team handling experience is must) Experience :8- 12yrs Notice period 0 -60days Job Description 8+ years of experience working in a technical customer support Voice process including experience working directly with product and/or engineering teams. Knowledge of CRM application for case management. ServiceNow, Salesforce, Dynamics CRM application, JIRA or equivalent incident and projects management software for creating/filtering tickets and managing user inquiries. Demonstrate ability to learn new skills and quickly absorb and interpret new information, products, and features from ...

We are a leading technology solutions company catering to smart energy and infrastructure verticals. Our software products are well recognized globally. We deliver most advanced and complex projects using our products, including smart city command and control centers, smart metering and advanced analytics projects. We are CMMI Level 5 company. And we have quite a few ISO certifications ranging from 9001 to 45001. We are process oriented, but with enough freedom to innovate. We have been continuously innovating to be the early movers into smart metering and smart cities space, because of which we are in a leading position today. We extensively use latest technologies like cloud platforms, ana...

Role & responsibilities Job Description : About the Role : We are seeking a detail-oriented and technically adept Junior Service Desk Engineer to join our IT support operations. In this role, you will act as the first line of support for end users, ensuring seamless operation of desktop and web-based applications. This is an excellent opportunity for someone early in their IT career with a passion for solving software-related issues and delivering exceptional user support in a fast-paced, digital-first environment. Key Responsibilities : - Serve as the initial point of contact for end-user support requests via phone, email, chat, or in-person. - Diagnose and resolve software issues related t...

Job Description: Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rat...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : PUNE SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Experience ----------------------------------------------------------------------------- Job Location: Hyderabad & Bangalore . Skill - Customer Support / Technical Support Advocate Education - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science Experience - 1 - 4 Years Work from office. 5 Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience Salary upto 4 LPA Graduates with 2 year of international experience Salary upto 6 LPA Lan...

Provide technical support and assistance to end-users for software, hardware, and network issues. Log, prioritize, and resolve helpdesk tickets using ticketing systems. Troubleshoot problems over the phone, via email, or in person. Escalate unresolved issues to higher-level technical teams. Document resolutions and update knowledge base for common issues.

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Mcrosft EPS Technical Support Qualification- Any UG/ Graduate with min 1 year exp. can apply Location- Pune (Aundh Location) Shifts- 24 by 7 (5 day working, 2 days rational off) Both ways transport Good incentives call/WhatsApp Anisha- 8287300257

*Provide 1-level customer's solution *Diagnose & troubleshoot technical issues *Build rapport with customers *Handle objections & concerns efficiently *Documents, track interactions & technical issues *Stay updated with industry trends & Products Required Candidate profile *Graduate *Excellent communications •For Service Desk- Resolving queries on VPN, Drivers, O365, driver installations, Active directory etc. •For Customer Service-International voice Background

ERP/SAP Data Handling Programming & Automation Support Understand, debug, and support scripts in languages like JavaScript or Python. Basic IT Support (Hardware/Software) Troubleshoot issues with printers, desktops Prepare MIS reports

Responsibilities: * Manage ticket flow through ticketing tools * Provide technical support via phone & email * Collaborate with IT team on service improvements * Maintain high customer satisfaction ratings Office cab/shuttle