1304 It Helpdesk Jobs - Page 25

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk ID Administration, Service Desk Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and resol...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and...

Greetings from Mphasis!! We have an exciting opportunity at Mphasis for professionals like you who understand the importance of getting things right from the start especially when it comes to ITO - Service Desk (Technical Support Engineer) We're hiring for Mortgage Origination roles and would love to meet you at our Walk-in Drive in Bangalore on June 3rd & 4th, 2025. Date: 14th July, 2025 and 15th July, 2025 Timings: 10:00pm to 2:00pm Interview Location: Mphasis, Global Village Tech Park, Tower F, 4th Floor, Mylasandra - Pattenegere Villages, Off Bangalore -Mysore Expressway, RVCE Post, Bangalore-560059 Essential Job Functions: Effective Business Communication Strong time management Communic...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.sahoo@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Sys...

Technical support engineer for IT company -Uk process Qualification- any graduate Exp- min 1 yrs in UK process Salary- upto 35k + 250rs per day(for Cab) Timing- 1:30 pm–10:30 pm (5 days working) Location- electronic City,sec-18, Gurgaon Required Candidate profile Coordinate daily installation schedules and dispatch engineers accordingly Liaise with clients to confirm appointments, access requirements & job readiness Maintain accurate records of job progress

Skills Required: Knowledge of TCP/IP, DNS, DHCP, SNMP, routing, and switching Experience with NMS and ITSM tools Strong problem-solving and organizational abilities Ability to manage shift work and prioritize tasks

Role & responsibilities 1. Network Management Monitor, maintain, and troubleshoot LAN/WAN networks and internet connectivity. Ensure Wi-Fi routers, firewalls, and switches are functioning optimally. Set up and manage VPNs and network security settings. Maintain network documentation and backups. 2. Hardware Support Install, configure, and maintain desktops, laptops, printers, scanners, and other office IT equipment. Perform routine maintenance of hardware systems and peripherals. Troubleshoot hardware-related issues and coordinate repairs/replacements with vendors. 3. Software & System Support Install, update, and troubleshoot licensed software (MS Office, antivirus, ERP, etc.). Assist emplo...

Role & responsibilities Lead and supervise the IT service desk team Team management Identify recurring issues and work with other IT teams to develop permanent solutions Co-ordinate the daily activities of the Service Support team and run the team daily stand-up. Target resolution times for tickets by priority. Preferred candidate profile Strong knowledge of various operating systems, including Windows, macOS, and Linux Proficiency in using IT service management tools

Quality Analyst-Service Desk Min. 2 Years of exp. in international BPO-Service Desk |1 Year as Quality Analyst on papers Exp. in Service Desk/ Microsoft troubleshooting/ Windows OS Exp. with QC Tools / RCA Night Shift CTC-Up to 6LPA Notice- 0-30 Days Perks and benefits Night Shift Allowances & Other Incentives

> Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to...

L1 Support Agent - Retail Service Desk Job Summary The L1 Support Agent will serve as the first point of contact for end users seeking technical assistance related to retail IT systems. This role is critical in ensuring smooth store operations by resolving incidents. escalating issues appropriately, and maintaining high customer satisfaction. Key Responsibilities Provides technical support for technology products and applications, including computer hardware and software. telecommunications equipment and networks. Attempts to resolve problems, then escalates problems as necessary to appropriate resources by assigning tickets to Lowe's level 2 teams, on-site 3rd party vendors, etc. within ser...

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

support for desktop, laptop, peripheral issues (hardware/software). Troubleshoot OS-related issues ,application errors, and network problems. Install, configure, and maintain desktop hardware, software, and printers. Good Communication is Must Required Candidate profile Candidates staying near by will be only preferred 1) current ctc 2) expected ctc 3) can you join immediately 4) current Exact location in Mumbai 6) Total experience 7) Comfortable with Nariman Point

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic unde...

Looking for immediate joiners, Service Desk Engineer, Pune (B.tech/BCA/BE/B.Sc CompSc Freshers or experienced can apply) * 0-1 year experienced can apply * 6days Working . * 7am 11 pm Shift window any 9.30 hours shift * Only 1 Rotational week off. * Candidate needs to know Hindi and English both * Excellent Communication Mandate* * Salary: 3.2 - 4.6 LPA Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Urgent Hiring Technical Support Executive Location: Sutherland , Perungalathur , Chennai . Experience: 6 months+ CTC: 3.5 LPA Date of Joining: 14th August 2025 Full-Time Opportunity (FTE) Immediate Joiners Preferred! Were hiring Technical Support Executives with a passion for solving problems and ensuring seamless customer support. If you have at least 6 months of tech support experience and are looking to join a dynamic team, this opportunity is for you! Role Highlights: Troubleshoot customer issues (hardware/software/network) Communicate solutions effectively Ensure high customer satisfaction Apply Now : Send your resume to Divyaa.V@sutherlandglobal.com or call 9150945510 Know someone who ...

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic unde...

Greetings from Infosys BPM Ltd., We are hiring Assistant Quality Manager for a global Service Desk project at Electronic City, Bengaluru and Hinjewadi, Pune, please find the below job description for your reference and apply if interested. Job Role: Assistant Quality Manager Work Location: Electronic City, Bengaluru / Hinjewadi, Pune (work from office) Education Qualification: Full-time graduation / Post graduation Experience required: At least 6 years of experience in Quality and Process Improvement in Service Desk domain. Job requirements: 6+ years of relevant BPM Quality management experience in Customer Service and Service Desk Operations Proven Service desk (Voice/chat/email) experience...

Hiring for L1 Service Desk Voice Process Experinece: 1 year+ exp in Voice L1 Support Location: Pune (work from Office) 5 days working US Shift Budget: 4 LPA Qualification: Graduation For more info call Arwa at 8433726095

Mandatory Shift Timing 24/7 Shift Timing (Including Night Shift) Ready to work 5 days work from office L2 Support over call(international) JD: Must have Experience: 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates an...

Role & responsibilities Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be...

Mandatory Shift Timing 24/7 Shift Timing (Including Night Shift) Ready to work 5 days work from office L2 Support over call(international) JD: Must have Experience: 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates an...

Service Desk Specialist 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/la...

Role & responsibilities Handle tickets on the helpdesk/service desk efficiently. Troubleshoot desktop hardware and associated peripherals. Navigate user accounts with proficiency. Resolve more complex support ticket requests independently. Provide support and guidance to new team members. Manage call lengths, handle time, and after-call work effectively. Promote teamwork and contribute to contact center success.

Urgent Requirement for Service Desk Engineer - Birlasoft Location: Pune and Mumbai only Open position : 40 Notice : Immediate to 30 Days max Experience: 2 yr 10Yr Must have : ITIL Experience, International calling experience Graduation is must. Budget max goes up 14 Max as per the experience Note: One must be open for the rotational shift including night shift and 5 Days work from office. Please find the JD for your reference. Service Desk Specialist 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotel...