2304 It Helpdesk Jobs - Page 2

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role with a Leading IT Company. Job Locations : Bangalore (Electronic City) AND PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS Salary Structure : FRESHERS -- Rs 2.77 LPA Rs 4.50 to 5.50 LPA -- FOR 1+ Years of Exp ( as per last salary & exp ) Rs 5.50 to 7.00 LPA -- FOR 2+ Years of Exp ( as per last salary & exp ) Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of ...

Position: IT Support Engineer Experience: Around 1 years Salary Range: INR 15,000 to 20,000 per month (depending on experience and qualifications) Location: Mohali Job Shift Type : Rotational Shift Skills Required: - Basic in Networking concepts and troubleshooting - Ability to diagnose and resolve hardware issues - Familiarity with IT support tools and software Job Responsibilities: - Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware - Install, configure, and maintain computer hardware, software, systems, networks, printers, and peripherals - Troubleshoot and resolve issues related to network connectivity, operating ...

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

Were Hiring: Trainee / Engineer / Executive – IT Location: Pune Industry: Manufacturing Employment Type: Full-Time Salary: As per HR Policy Experience: Fresher -1 Years Role Overview We are looking for a motivated IT professional to support data management and IT operations within a manufacturing environment. The role involves working with ERP, CRM, and internal systems to ensure accurate data handling, reporting, and system support. Key Responsibilities Enter, update, and maintain accurate data in ERP, DMS, CRM, and internal databases Maintain master data including item codes, vendor details, dealer information, and user records Support the IT team in system implementation, data migration, ...

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the base...

Dear Candidate, HCLTech Nagpur has organized a Walkin Recruitment Drive for Global IT Service Desk L1/ L2 Analyst . DATE - Sat, 20th Dec 2025 TIME - 10:00AM to 12:00PM (no entry post 12pm) LOCATION - HCLTech Campus, MIHAN SEZ, Nagpur REGISTRATION LINK: https://forms.office.com/r/99iJnkz4hN ELIGIBILITY/ REQUIREMENT: EXPERIENCE RANGE - Min. 6 Months to 8 Years WORK EXPERIENCE - IT Service Desk, Ticketing, Network/ Hardware/ Software Troubleshooting, Voice/ Chat Support, IT Back Office Operations, TAT/ SLA & Client Management (must) EDUCATION - Any Graduation (must) SKILLS - Excellent English Communication (US Stakeholders), MS Office, Service Now or any Ticketing Tool SHIFT - Ready to work in ...

Job Description Provide resolution for IT-related issues raised by end users. Maintain through email communication and support, Monitor and maintain antivirus software across all endpoints. Ensure regular updates and Ms patches . Generate and review antivirus compliance reports and address any gaps. Maintain accurate records of IT assets (hardware and software). Track asset lifecycle from procurement . Ensure compliance with asset management policies and conduct periodic audits. Document resolutions, configurations, and standard operating procedures. Provide regular reports on support tickets, antivirus compliance, and asset inventory status. Ensure adherence to ISMS and IT security policies...

How youll spend your day Perform initial problem determination (level 1) in support of scope of services with related hardware, software and services support. Provide in-scope technical advice and guidance, trouble shoot end users queries / issues and advise potential resolutions within specified KPIs and metrics. Handle service entitlement failures associated with requests for in-scope services. Assign records to other support groups, as and when required. Act as service desk's advocate when dealing with other support / resolver groups. Initiate the service outage procedure, update VRU status messages with outage information, as required. Process requests for password resets and manage the ...

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

L1 Technical Support Engineer (MALE) Location: FIELD ENGINEER ONLY!!! Shift Timings: 10:00 AM to 6:30 PM Working Days: 6 Days (Sunday Off) Notice Period: Immediate Joiners Only Salary: Competitive hike based on last drawn CTC Role Overview: We are looking for a proactive L1 Technical Support Engineer to provide first-level technical assistance and ensure smooth IT operations. The ideal candidate will resolve basic technical issues and escalate complex problems to senior teams when necessary. Key Responsibilities: Technical Assistance: Provide first-level support for desktops, laptops, and other IT hardware. Address common software and network issues. 2. Troubleshooting: Identify and resolve ...

Role & responsibilities: End-User Support : Provide technical support to employees regarding hardware, software, and networking issues, ensuring timely resolution of incidents. Troubleshooting and Issue Resolution : Diagnose and resolve technical problems related to computers, servers, networks, and other IT-related equipment. Escalate issues as necessary. System Maintenance : Perform routine maintenance tasks such as updates, patches, and backups to ensure the security and functionality of systems and networks. Software and Hardware Installation : Install, configure, and maintain software applications, operating systems, and hardware for employees. Network Support : Assist with maintaining ...

Greetings from KVC CONSULTANTS LTD. We are looking for people FRESHERS for TECHNICHAL SUPPORT ROLE IN PUNE *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Key Highlights * Graduates fresher * Good Verbal --- communication skills in English * Technichal knowledge * Two way cabs * Salary and incentives are very good * fresher with tech knowledge sal upto 3lpa *1 year+ International Technical support Experience sal upto 5.5lpa *2 year+ Int tech support experience sal upto 6.5lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s...

Job description Greetings from Streamline MD!!!! Job Opening: Helpdesk Technician (1 to 4Years Experience) Location: Chennai, Perungudi Work Mode: Work From Office Interview Mode: Virtual We are hiring experienced Help Desk Technician with 2 to 5 years of expertise in EHR . If you're passionate about accuracy and compliance, we want to hear from you! Role Details: Scope: Helpdesk Technician Experience Required : 1 to 4 Years Work Mode: Work From Office Interview Mode: Virtual Requirements: Freshers not Applicable Immediate joiners highly desirable Contact: HR Sai Santosh - 8925722891 (Call or WhatsApp)

Role & responsibilities Hardware and software skills in the IT field Preferred candidate profile

We are hiring for Technical Chat Support for International BPO. Min 1 year of work exp is required in Technical Chat Support Candidates having exp technical chat experience only apply Max salary 26k in hand 5 days working Contact Rohit 8178634637

1 Role** L1 Service Desk Support associate 2 Required Technical Skill Set** Technical Support 3 Desired Experience Range** Minimum of 1 year exp in international call taking profile 4 Location of Requirement Bangalore Desired Competencies (Technical/Behavioral Competency) - Infrastructure technical support experience - Willingness to work in night shifts and weekends - Good functional knowledge of desktop/hardware/messaging/networks - Excellent communication skills Good-to-Have CompTIA A+, N+, ITIL Foundation certification Responsibility of / Expectations from the Role 1 Voice and chat support 2 Technical troubleshooting mainly related to desktop/OS, Networking, Messaging 3 Excellent Custome...

Service desk Support Engineer Job Description : Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both ...

Job Summary The IT Support Executive will be responsible for managing and supporting the companys IT infrastructure and day-to-day technical needs. This includes handling network setup, computers and laptops, system troubleshooting, server support, and user assistance. The role requires a hands-on individual who can ensure smooth IT operations, minimal downtime, and secure systems across the organization. Roles & Responsibilities Manage, monitor, and troubleshoot network infrastructure including routers, switches, access points, LAN cabling, and IP addressing. Configure and maintain network security, firewall rules, and access controls . Install, configure, and troubleshoot CCTV cameras , DV...

Job Scope: The Team Member of the Customer Helpdesk will be responsible for monitoring IT infrastructure, Mails, etc. Have a smooth business as usual (BAU), In-depth Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services, delivering customer service through multiple channels including human, digital, self-service, and automated. Key Responsibilities: Your responsibilities in this role will be centered around the following: Answer/reply to customer phone calls & mails. Understand the customer request/incident and create a ticket and map it to the correct technical teams. Coordinate with customers, internal tech t...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...

Regular-Shift Location- Bangalore Competencies, Skills and Behaviors Technical Skills Troubleshooting Windows 10/11, Microsoft Office applications (Word, Excel, Outlook), and system performance issues. • Active Directory administration user provisioning, password resets, group policy, and folder/file-share permissions. • Basic DHCP, DNS management, IP addressing, subnetting, and VLAN configuration. • Windows Server and Linux basics user management, service monitoring, patch updates, and basic CLI commands. • Experience with remote access tools (e.g., RDP, SCCM, troubleshooting). • Software deployment tools (SCCM, Lansweeper) and patching methods; basic scripting using PowerShell and Command ...

We are looking for IT Help Desk Support for our Bangalore Office who can join us immediately Contract for 6 Months Role & responsibilities : Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, and peripheral equipment. Diagnose, troubleshoot, and resolve hardware and software issues in a timely manner. Handle service requests, incidents, and change tickets via ticketing tools (e.g., Freshservice, ServiceNow, JIRA, etc.). Support Windows, macOS, and Linux operating systems. Assist with Microsoft 365 / Office 365 administration (user management, mailbox configuration, SharePoint, Teams, etc.). Provide remote and on-site support as required. Collaborat...

Role :- Service Desk Analyst Fresher/Exp min 1 year service desk analyst can apply Salary bar :- (0 to 6 month 3.5 (18 month 5 Lpa (2 +6 Lpa) Location :- Hyderabad (Bahadurpally) Rotational shift More info call or whatsApp HR Sanjana 9999129207 Required Candidate profile Qualification: High school, Graduate, Diploma, IT education or comparable IT professionalexperience NOTE :-Need immedidate joiner

Role & responsibilities Learn standard practices in Service Desk and other areas, such as training and technical documentation, service desk support to provide backup coverage and strengthen the team in times of high frequency. Successfully complete all training. Conduct quality assessments of incident and service request tickets. Log findings from quality reviews of critical, high, and moderate tickets. Analyze customer survey data and prepare reports on customer satisfaction for leadership. Prepare and present reports that demonstrate current state and thorough analysis of quality metrics. Recommend options for improvement and execute action plans to address findings. Collaborate with all ...

Analyst would be responsible for handling L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following: Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information Tracking and classifying incoming incidents or service requests, attempting initially solutions Provides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution Ensures Incidents and Service Requests are properly escalated and assigned t...