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1304 It Helpdesk Jobs - Page 18

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5.0 - 7.0 years

5 - 8 Lacs

Navi Mumbai

Remote

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

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5.0 - 7.0 years

5 - 8 Lacs

Bengaluru

Remote

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

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5.0 - 7.0 years

5 - 8 Lacs

Pune

Remote

WApp CV: 888-464-3032 Call: 022-4614-1600 . - 2+ yrs Exp in Team Handling - 5+ yrs Exp in Desktop Support, O365 Admin, AD - Worked on SCCM, RMM Tool - Excellent English REQ - Team Management - Quality & Training - Client Handling - Self-Motivated . Required Candidate profile No Career Gaps * Excellent English Comm Excellent Team Handling Skills Multi-Tasking Skills Permanent WFH Must have laptop & Wi-fi Night Shift BE / BSc / Diploma WApp: 888-464-3032 Call: 022-4614-1600

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1.0 - 5.0 years

2 - 2 Lacs

Bengaluru

Work from Office

Hi, MOSERP Technologies India Pvt Ltd (Pervious name: MS Infocomm-2003), providing software services Required Position: IT Support Executives Experience: Above 3 years Location: Bangalore share profile : hr@moserptechnologies.in Lalitha R Health insurance Provident fund

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2.0 - 3.0 years

3 - 4 Lacs

Kochi, Chennai, Bengaluru

Work from Office

Key Responsibilities Provide first and second-level technical support to B2B clients via chat, email, and phone. Assist clients in navigating and effectively utilizing the BTA travel platform. Identify, diagnose, and resolve technical issues; escalate complex cases to senior teams when necessary. Track and document all support interactions using ticketing systems like Zendesk or Freshdesk. Liaise with development and product teams to report bugs and suggest improvements. Maintain and regularly update support documentation, FAQs, and training materials. Monitor system performance and proactively identify potential client-impacting issues. Deliver client training sessions and product walkthrou...

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2.0 - 4.0 years

0 - 2 Lacs

Mumbai

Work from Office

Roles & Responsibilities [IT HelpDesk Call-Coordinator] User Call Management: Handle incoming user calls for IT issues and assign them to the appropriate IT Helpdesk/Servicedesk executive. IT Ticketing System Expertise: Possess a strong understanding of IT ticketing solutions to effectively manage and track user issues. Experience on Jira Ticketing tool would be helpful. Communication Skills : Excellent oral and written communication skills to interact effectively with users over email and call. Ticket Review and Feedback: Regularly review tickets logged by the IT Executive team and provide constructive feedback to the KCO team. User Feedback Collection : Follow up with users to gather feedb...

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1.0 - 2.0 years

6 - 9 Lacs

Pune

Work from Office

Overview A Help Desk Technician (1 to 2 years exp) provides technical support and assistance to customers, either remotely or in person. This entry-level role is ideal for individuals looking to start their career in IT support. Female candidate only Responsibilities Key Responsibilities: Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Perform basic troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk customers through the problem-solving process. Escalate unresolved issues to the next level of support personnel. Provide accurate i...

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1.0 - 4.0 years

0 - 2 Lacs

Mumbai, Mumbai Suburban, Navi Mumbai

Work from Office

Hiring for CMM 5 Level Org!!Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel.should have ticketing and dashboard exp. Required Candidate profile Designation: Help Desk Executive Location: Andheri Experience:1+ Year Contact: snehapawar@peshr.com/7021769496 Qualification: Graduate Perks and benefits Get a chance to work in good work culture

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1.0 - 6.0 years

2 - 7 Lacs

Chennai, Bengaluru

Work from Office

We are Hiring for the role of Technical Support with best Salary & Immediate Joining! Fundamental Technical knowledge how on system trouble shooting, few prominent knowledge areas are:- Microsoft Windows Operating Systems (9X, NT,2000, XP) Microsoft Office Network Connectivity Print Services E-Mail and Internet mail Familiar with Lotus Notes and MS Outlook email clients. 1. Excellent communication skills, with neutral accent. 2. Excellent written communication skills with email etiquette. 3. Good problem solving and analytical skills 4. Excellent customer service skills 5. Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back ...

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5.0 - 8.0 years

5 - 8 Lacs

Greater Noida

Remote

• Windows Desktop 7,8,10, and 11 Understanding of Internet Services, DNS, DHCP, Office Suite, Adobe, VPN, Printers • Ticketing system and processes • Familiar with Virtualization Technologies (e.g. VMware ESX and/or Hyper-V )

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1.0 - 2.0 years

2 - 4 Lacs

Pune

Work from Office

Min 1-2 Yr Exp Into Technical Support (International Voice - Mandatory) Any Graduate CTC - Up to 4 LPA + Allowances and Incentives WFO 24*7 US Shift Both Way Cab 5 Days Working Interview - Virtual Location - Pune 7023955677 (HR Kajal)

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3.0 - 5.0 years

2 - 4 Lacs

Pune

Work from Office

Roles and Responsibilities Provide technical support to end users through phone, email, or in-person interactions. Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals. Install, configure, and maintain operating systems (OS) on various devices. Perform remote support sessions using tools like TeamViewer or Remote Desktop Connection. Document all incidents and resolutions in a timely manner.

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3.0 - 9.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Increase supplier performance (cost, quality and deadlines) by piloting the implementation of improvement actions, in close collaboration with suppliers Manage corrective and preventive actions (relevance of responses, request for additional analyses) in order to ensure the delivery of parts in accordance with RADIALL's needs (quality, costs, deadlines) Evaluate supplier performance by conducting quality audits and continuous improvement system Qualify existing parts processes for new suppliers Monitor supplier performance against annual targets

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2.0 - 4.0 years

6 - 10 Lacs

Pune

Work from Office

At Davies, we rely on our IT systems to power the solutions that help consumers around the world. We re seeking an experienced IT support person to join us on this journey, using their technology skills to make us even more efficient. In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed.

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0.0 - 5.0 years

3 - 7 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Job Title: Senior Technical support. Location: Bangalore / Chennai / Hyderabad . Department: Technical support Reports To: Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues effi...

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2.0 - 5.0 years

2 - 5 Lacs

Noida

Work from Office

*Position: Technical Support Officer Voice (International Process)* Salary:-up to 37,000 in-hand + Incentives + Appraisals + Cab Facility Eligibility Criteria: Graduate or Postgraduate (No current students) Minimum 18 months of exp in any international Techical support ( any Graduate can apply ) Strong English communication skills LOCATION - NOIDA ( BOTH SIDE CABS ) Key Responsibilities: Voice-based Technical Support for international customers Networking, troubleshooting, and resolution Internal team collaboration *Contact - HR RAHUL ( 9289947801) WhatsApp and call*

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2.0 - 5.0 years

2 - 4 Lacs

Pune

Work from Office

Transport Executive Work Dynamics What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand...

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1.0 - 6.0 years

2 - 6 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

International Technical Voice Support Min 1Yr Experience in Service Desk /Technical Support Graduates Only WFO-US Shifts CTC Upto 6 LPA + Incentives + Allowances 5 Days Working Contact - 8890492756(HR BHOOMI) E-MAIL - bhoomighrs@gmail.com

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0.0 - 4.0 years

1 - 4 Lacs

Gangtok

Work from Office

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Sr. Process Executive (Voice & Sales) at Infosys, you will be responsible for handling domestic and international inbound calls with a strong focus on delivering exceptional customer experience and driving inbound sales. Your role will involve providing first-level resolutions, upselling/cross-selling services, and delivering empathetic communication to build customer trust. Additionally, you will troubleshoot basic technical issues, escalate when necessary, record interactions using internal systems, and stay updated on product knowledge through regular training. To excel in this role, you must possess excellent spoken English skills, prior experience in customer support or inbound sal...

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5.0 - 10.0 years

2 - 4 Lacs

Noida

Work from Office

-Provide hardware, software, and network support to users. -Install, configure, and maintain systems and applications. -Handle helpdesk tickets and resolve issues promptly. -Perform routine maintenance, updates, and backups. Required Candidate profile -Support hardware deployment and upgrades. -Document issues and resolutions. -Collaborate on IT projects and upgrades. -Provide user training and support. -Keep up with latest technology trends.

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2.0 - 5.0 years

8 - 12 Lacs

Hyderabad

Work from Office

Piramal Foundation is looking for IT Helpdesk Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintain...

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0.0 - 2.0 years

3 - 4 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location – Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

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3.0 - 8.0 years

2 - 4 Lacs

Noida

Work from Office

-Troubleshoot & resolve issues with firewalls, PBX systems, software, and hardware -Provide technical support to end-users and ensure system stability -Support installation, configuration, and maintenance of software and hardware Required Candidate profile -Handle escalations and ensure timely resolution -Work in rotational shifts as per schedule -Collaborate with IT team for system upgrades and backups Priyanka: 7669296936 Perks and benefits 16+ Years old MNC

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2.0 - 4.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Responding to client support requests.Be available via different channels like email, phone and the ticket system for all user requests(Incidents/Service Requests)based on the defined process. Dispatch tickets if they cannot be solved directly

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