1304 It Helpdesk Jobs - Page 17

Job Description for Help-desk Support Engineer This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analy...

Job Description for Help-desk Support Engineer This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analy...

Position: IT Helpdesk Manager Job Shift: Night Experience: 8 - 10 years Education: We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision. Job Location: PAN India Salary Range: 10,00,000 15,00,000 p.a KEY RESPONSIBILITIES: Managing and supporting a team of Help Desk Technicians. Mentoring your team, providing training, and conducting performance evaluations. Monitoring team performance and developing feedback reports for management. Communicating with clients and providing in-person and phone support, if required. Troubleshooting and resolving technical issues. Managing escalations and ensuring any issues are resolved in a timely ma...

L1/ L2 Monitoring and Incident Management Candidate should have excellent/good communication skills Ability to manage shift alone Day-to-day activities involve monitoring alerts, initiating Bridge Calls, involving stake holders, be available throughout the bridge call and prepare Problem statements Should adhere to SLAs To follow up on issues with respective application teams Working knowledge (ticket creations) on Service Now/JIRA Ticketing tools Working experience (monitoring server/application alerts) on Monitoring Tools such as SolarWinds, Opsgenie, Splunk Basic knowledge (L0 is adequate) on Linux, Windows and Networks are preferred. 24x7 rotational shifts and week offs.

We are hiring freshers & experienced candidates for the role of Service Desk Engineer. Exciting Opportunity for Freshers & Experienced Candidates! Company: Accenture/Deloitte (Teamlease payroll) Job Title: Service Desk Management (IT support Role) Location: Bangalore | Gurgaon | Hyderabad Salary: Freshers 3-3.60 LPA 1+ Year Experience 3.6 LPA - 5 LPA (TeamLease Payroll) Interview Mode: Online Rounds: 1 Versant 2. Technical 3 Ops Designation: Service Desk Engineer Qualification: BE, B.Tech, BCA, BSc, B.Com Any Stream Year of Passing: 2022 | 2023 | 2024 Academic Requirement: 60% Throughout Shift: Rotational Excellent Communication Skills Required Key Skills: Service Desk Management Skills Tech...

Job Description: We are hiring Service Desk / Technical Support Executives for our IT support team in Hyderabad and Pune . The role involves providing L1 technical assistance, troubleshooting IT issues, and ensuring prompt resolution for end-users. Responsibilities: Serve as the first point of contact for end-users via phone, email, or chat. Troubleshoot hardware, software, and network-related issues. Escalate unresolved issues to higher support levels as needed. Log, track, and manage incidents in the ticketing system. Provide remote support and guidance to users. Ensure adherence to SLAs and maintain high customer satisfaction. Requirements: 13 years of experience in IT Service Desk or Tec...

Responsibilities: * Provide remote support * Maintain inventory & documentation * Troubleshoot hardware & software issues * Collaborate with team on project implementation * Manage helpdesk requests via phone/email

Immediate to 30 days Joiners Only Location -Bangalore US Time shift Mandatory: International Voice Support experience 3 4 years experience In customer service or a help desk environment; interest in IT field a plus. Handle Tier 1 help desk escalations through the companys internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows administration such as password resets and file and folder administration. Basic internet connection troubleshooting. Escalates more complex technical problems to Technical Support Specialist II or other IT specialists as appropr...

Urgent hiring for Service Desk Executives, International Voice & Chat. Provide IT support, troubleshoot issues, log tickets, and ensure timely resolution. Must have strong communication skills & be open to rotational shifts. Call/ WhatsApp 7620801051

- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls

- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper orderIf so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youl...

As a System Support professional, your responsibilities will include: - Monitoring and maintaining the IT Helpdesk or Ticket Raising System in a timely manner, ensuring permanent solutions are implemented. - Providing support and troubleshooting for Windows and Linux client and server Operating Systems. - Conducting routine monitoring, checking logs, surveillance, cleanup, and maintenance of all devices. - Performing hardware troubleshooting, part replacements, and analysis for desktops, laptops, and server devices. - Having knowledge of printers, scanners, door access systems, punching clocks, All-in-one devices, and industrial systems. - Managing mailbox outlook, office365, and troubleshoo...

Greetings from Technogen !!! We thank you for taking time about your competencies and skills, while allowing us an opportunity to explain about us and our Technogen, we understand that your experience and expertise are relevant the current open with our clients. About Technogen : TechnoGen Brief Overview:- TechnoGen, Inc. is an ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013, and CMMI Level 3 Global IT Services Company headquartered in Chantilly, Virginia. TechnoGen, Inc. (TGI) is a Minority & Women-Owned Small Business with over 20 years of experience providing end-to-end IT Services and Solutions to the Public and Private sectors. TGI provides highly skilled and certied professionals and h...

Hiring for Technical Voice Process (work from office) Job responsibilities: Technical process Resolving customer queries related to technical issues. Good communication skills. Performance based. Objection handling skills. 2 days rotational work offs in a week. 24*7 shift.(includes night shifts) Eligibility- Graduate freshers & HSC with 6 months exp Any Graduation, Preferred BE, B. Tech, BCA, Diploma in technical/trouble shooting Salary : Upto 4 lpa (depending on last drawn) Transport boundary: Western line- Churchgate to Virar Central line- CST to Thane Harbour line- CST to Vashi Job Location - Malad (west). Mandatory Documents Required- 1. Educational documents ( all originals).2. Experien...

About Us At Logistifie, we provide cutting-edge dispatch and transportation management software tailored for chauffeur and logistics companies worldwide. As we expand into Portuguese-speaking markets, we're looking for a dedicated and bilingual Technical Support Specialist to join our growing support team from our Kolkata office. Role Overview You will be the first line of support for our Portuguese-speaking clients, helping them resolve technical issues, answer questions about our software, and ensure their overall satisfaction. Your ability to communicate clearly and empathetically in both Portuguese and English will be essential. Key Responsibilities 1. Provide technical assistance to cus...

We're Hiring Process Associate (E-Governance) Base Location: Salem Contact: 99446 21529 (Available on WhatsApp) Experience Required: 1 to 3 years Work Location: Salem / Coimbatore / Chennai / Mangalore (Flexible to work with the mentioned client locations) Key Responsibilities: *Coordinate and monitor Aadhaar Enrolment Centers *Handle escalations and ensure smooth operations *Train operators as per UIDAI guidelines *Ensure service quality and compliance through audits *Prepare and submit daily MIS reports Requirements: *Any degree *Willing to travel across India *Strong communication, team handling & client coordination *Proficiency in Excel & PowerPoint *Knowledge of Hindi, Kannada, or Telu...

We're Hiring Process Associate (E-Governance) Base Location: Salem Contact: 9384092996 (Available on WhatsApp) Experience Required: 1 to 3 years Work Location: Salem / Coimbatore / Chennai / Mangalore (Flexible to work with the mentioned client locations) Key Responsibilities: *Coordinate and monitor Aadhaar Enrolment Centers *Handle escalations and ensure smooth operations *Train operators as per UIDAI guidelines *Ensure service quality and compliance through audits *Prepare and submit daily MIS reports Requirements: *Any degree *Willing to travel across India *Strong communication, team handling & client coordination *Proficiency in Excel & PowerPoint *Knowledge of Hindi, Kannada, or Telug...

Job Title: IT Support Engineer Location: Nashik, Maharashtra Notice Period: 0 to 30 Days Interview Type: Walk-In | Face-to-Face Job Summary: We are hiring an experienced IT Support Engineer to join our team in Nashik . The ideal candidate should be skilled in managing day-to-day IT support activities including server handling, hardware/software troubleshooting, printer setup, network (LAN/Wi-Fi) management, and ERP system support. Key Responsibilities: Provide daily IT support for end-users across departments. Manage and maintain servers , perform backups, and monitor system performance. Troubleshoot hardware and software issues across desktops, laptops, and mobile devices. Manage and suppor...

Respond to IT queries via phone, email, or chat Diagnose and resolve hardware, software, and network issues Log and track incidents using ticketing systems Escalate complex problems to higher-level support teams Maintain documentation and update knowledge bases Perform system installations, upgrades, and maintenance Educate users on basic IT practices and security protocols Monitor system alerts and proactively address issues Required Qualifications Bachelors degree in IT, Computer Science, or related field 0.6months3 years of experience in technical support or help desk roles Familiarity with operating systems (Windows, macOS), networks, and common software Proficiency with ITSM tools (e.g....

iProPal (ALLPS) is looking for It Support to join our dynamic team and embark on a rewarding career journey Respond to hardware and software technical issues Provide troubleshooting and remote support assistance Install updates, monitor systems, and maintain logs Ensure IT compliance and user training sessions

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...

Job description Hiring for Leading ITES Companies In Gurgaon and Noida for Technical Support Salary - upto Rs 5 LPA (Hike based upon last drawn salary) Key Highlights: 1: Graduate with minimum 2 years of exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Key Responsibilities: Troubleshooting and Problem Solving: Diag...

Job Title: Service Desk Coordinator Experience Required: 2.5 to 4 years Salary: 20,000 per month Overview: We are seeking a proactive and technically sound Service Desk Coordinator to manage ticketing systems and support operations efficiently. The ideal candidate should possess a solid understanding of technical troubleshooting and exhibit strong coordination and communication skills to ensure timely resolution of user issues. Key Responsibilities: Manage and monitor service desk tickets and ensure prompt resolution of user requests and incidents. Coordinate with cross-functional teams to resolve technical issues effectively. Maintain and update ticketing tools with accurate information and...

Key Responsibilities: The candidate will be responsible for handling inbound calls and providing first-level technical support to customers experiencing software-related issues. Answer and respond to customer inquiries via phone, WA in a timely manner. Troubleshoot and resolve basic software issues using established procedures Escalate complex technical problems to development team. Document all customer interactions, issues, and resolutions in the CRM ticketing system. Educate customers on how to use software features. Follow up with customers to ensure issues are resolved to their satisfaction. Basic understanding of software systems, operating systems, and common troubleshooting steps. Kn...