1304 It Helpdesk Jobs - Page 15

Onsite (O&G Client Site) presence at Bina, MP is mandatory. Role & responsibilities We are looking for a proactive IT Support Executive with hands-on experience in IT support The ideal candidate will provide technical assistance for digital platforms, ensuring smooth operations and user satisfaction at the project site. Key Responsibilities Deliver technical support and resolve user queries related to digital platforms. Troubleshoot software, connectivity, and mobile device issues. Assist with data synchronisation, especially for offline modules. Support incident reporting workflows, dashboard usage, and mobile app functionality. Liaise with central MSI teams for updates, bug fixes, and esca...

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

Role & responsibilities End User Operation Support & Troubleshooting of Client Machines/systems via remote access and On-site Knowledge of the Ticketing tool system, Exposure, and Coordination experience with OEMs to resolve various issues. Installing, configuring, and troubleshooting network and local printers and scanners. Repairing & troubleshooting of IT hardware-related issues, including Thin clients, CPUs, Desktops, Tablets, AIOS, Laptops, etc. Barcode Printer Support installation & Configuration (Zebra thermal printers, TSC ME 240, Printronix, and Avery Dennison 5.4) etc. Plotter support via vendor management (HP, Hanbond plotters, Richpeace, Gerber) Intranet App/ Vendor Apps Support ...

Synchronizes all the operations involved in the successful completion of a particular project. Supports and enhances customer relationships. Demonstrates technical capability of delivering low complexity projects. This includes developing Statements of Work (SOW), business proposals, project schedules and ensures that all team members understand the scope of the project as well as their individ responsiblities. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures all of the project's requirements and/or objectives are correctly gathered, understood and properly translated for execution. Assists in recognizing project's Key Performance Indicators and gathers information regarding scope, quality, tim...

Dear Candidate, One of our leading MNC Clients is looking for Director (Network Global support) role in Andhra Pradesh. Exp.: 15 - 22 Years Location: Andhra Pradesh No CAB Facility Shift Timings: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Notice Period: 15 days or less Current or Previous role is equals to Sr. Manager / Director / Head only 15+ years experience in Global network support management (US Region) or Remote desktop support (US Region) 5+ years working for a technology service provider, security vendor, or similar business. 5+ years experience managing staff of more than 100 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. ...

Responsibilities: * Issue resolving provided by the department officers and receiving the calls and resolved the issues through applications. Provident fund

Trained candidates should have Service Desk skills will be responsible for providing technical support, troubleshooting, and help desk support. The role will also involve working with information technology and resolving customer issues in a timely and efficient manner.JD for PA level, Receives and handles calls for service, and follow agreed procedures to resolve tickets Promptly allocates calls as appropriate Logs incidents and service requests and maintains relevant records Managing incidents and requests through the service management tool Provide support for a wide range and constantly evolving applications, software & hardware Maintaining governance standards across all IT service mana...

Virtuhost Support Pvt Ltd is an MSP - IT, network & solutions provider with a focus on the Hospitality industry that has had rapid growth over the past seven years establishing itself as an experienced solutions provider for the Hospitality and retail industry. Virtuhost Support Pvt Ltd is now working with established Brands, business owners, management companies and operators to which it deploys some or all of its solutions. IT & Infrastructure, CCTV systems, Guest Wi-Fi, Structured Cabling, Project management, Hotel Phone System, Hotel TVs and Door Locking Systems are the core solutions that Support on all the element is of course part of the overall solution offered. Core value of our com...

Role- Tech Support Executive Min 1 Yr Exp Into Technical Support/Service Desk Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off Both side Cab Shift- US Interview - Virtual For more info contact HR Bhoomi - 8890492756

Key Responsibilities: Provide desktop/laptop support and resolve hardware/software issues. Install, configure, and troubleshoot IT systems (laptops, printers, networks). Assist in maintaining DC,servers, networks, and security systems. Monitor system performance and ensure reliability and availability. Respond to user queries via ticketing/email/phone. Maintain asset inventory and documentation. Support IT team in project deployments and upgrades. Qualifications & Skills: Diploma/Degree in Computer Science, IT, or related field. 02 years of relevant experience in IT support. Good understanding of Windows OS, networking, and basic server knowledge. Strong communication and problem-solving ski...

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic unde...

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic unde...

Life on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to take on more challenging and diverse tasks. We are more open to innovation and creativity. There will be a greater emphasis on trying new ideas, implementing cutting-edge technologies, and exploring innovative solutions to challenges. We in Computacenter foster a culture of continuous improvement and forward-thinking. What youll do Respo...

Role & responsibilities Lead and supervise the IT service desk team Team management Identify recurring issues and work with other IT teams to develop permanent solutions Co-ordinate the daily activities of the Service Support team and run the team daily stand-up. Target resolution times for tickets by priority. Preferred candidate profile Strong knowledge of various operating systems, including Windows, macOS, and Linux Proficiency in using IT service management tools

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & miti...

Handle inbound and outbound calls, chats, and emails from international customer. Provide L1 support for IT-related issues Accurately log, escalate, and resolve tickets using ServiceNow or similar ticketing tools Call / WhatsApp: 76208 01051

1. IT Infrastructure Management Maintain and troubleshoot hardware (computers, printers, bar code scanners, bio metric devices, etc.) used in garment production units and offices. Ensure smooth functioning of LAN/WAN, Wi-Fi, and internet connectivity across factory and office premises. Manage data backup, storage, and recovery processes. 2. Software & ERP Support Provide support for ERP/garment industry-specific software (such as SAP, Tally, or customized production planning systems). Coordinate with vendors for software updates, troubleshooting, and integration with production processes. Train staff on using ERP modules for merchandising, production, inventory, and accounts. 3. Data Securit...

Role & responsibilities We are looking for dedicated and energetic Executive / Sr. Executive IT Engineers to support the implementation, rollout, and maintenance of retail IT systems across Star Local Mart stores and distribution centers. The role requires hands-on experience in POS hardware/software, store IT infrastructure , and strong on-ground coordination skills. Preferred candidate profile Provide day-to-day technical support to stores, DCs, and HO for POS systems, printers, scanners, barcode devices, CCTV, and digital signage. Coordinate and execute New Store Opening (NSO) IT setup , including wiring, network configuration, system imaging, and device provisioning. Install, configure, ...

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 15 Days, Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Dear Candidate, Greetings from Movate technologies formerly known as CSS Corp! Technical Support Role Voice Process Ambattur Movate Ambit IT Park Please find below Job Description for your reference Job Title: Technical Support Voice Process. Work Location: Ambattur Chennai (Ambit IT Park) Experience: Minimum 1 Year of Experience into Technical Voice Support. Education Qualification. Any bachelors degree. Roles and Responsibilities: 1. Assisting the US customers through Calls.2.Should be capable of handling multiple Calls.3.Should be hands on Experience in handling Us calls and technical issues 4.Must be flexible to work in rotational night shift. Required Skills & Desired Skills : 1.Excelle...

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad About the Role: Position: Senior Technical Process Executive Location: Hyderabad (100% Work from Office) Experience: 1 - 2 Years Shift: Night Shift Be the Voice of Innovation: Join Our Microsoft Technical Support Team! Are you a tech enthusiast with a passion for problem-solving and a gift for making the complex simple? Do you get a thrill out of helping others navigate the digital world? If so, we have the perfect opportunity for you to become a key player on our team as a Technical Support Advocate! At Infosys BPM , we don't just solve problemswe build relationships. As a trusted partner in the Microsoft ecosystem, we are looki...

Warm Greetings, Roles and Responsibilities Openings available: Process Name: Technical Support (Chat Process) profile Shift Timings: Rotational Shift Work Location : Bangalore Salary Package : 4.5 lakh - 5.8 lakh Rounds of Interviews : HR round / Manager Round Graduate Qualifications :Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply. (Candidates please call other numbers or SMS if in case the recruiters ...

About The Role : Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per So...

IDP EDUCATION INDIA PVT LTD is looking for Service Desk Analyst to join our dynamic team and embark on a rewarding career journey A Service Desk Analyst is a customer service professional responsible for providing technical support and assistance to end-users The job responsibilities of a Service Desk Analyst may include:1 Answering phone calls, emails, and chats from end-users, and logging technical issues and service requests in a helpdesk system 2 Providing technical support and troubleshooting assistance to end-users, resolving issues or escalating to higher-level support personnel as needed 3 Performing remote diagnostic tests and providing guidance on how to fix common technical proble...

Dreams Creation Advertising Pvt. Ltd is looking for IT Professionals to join our dynamic team and embark on a rewarding career journey IT Support Specialist:Provide technical support to end-users, troubleshooting hardware and software issues Assist in the setup and maintenance of computer systems Respond to helpdesk tickets and resolve IT-related inquiries Network Engineer:Design, implement, and manage the organization's network infrastructure Monitor network performance and address connectivity issues Collaborate with IT teams to optimize network efficiency Software Developer:Develop and maintain software applications based on business requirements Collaborate with cross-functional teams to...