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1304 It Helpdesk Jobs - Page 14

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0.0 - 2.0 years

0 - 3 Lacs

thane, panvel, navi mumbai

Work from Office

Role & responsibilities Handling the Field engineers calls Providing Admin access Trouble shooting the technical issues/ reports USB Authentication Application Monitoring Job Location: CBD Belapur, Navi Mumbai Freshers are welcome Interested candidates please share your CV at pooja.nagane@cms.com

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5.0 - 10.0 years

7 - 11 Lacs

bengaluru

Work from Office

Key Responsibilities Serve as the sole onsite IT support resource in the Bangalore office, handling hardware, software, networking, and end-user support needs. Provide remote IT support for international teams across multiple regions and time zones. Support collaboration tools (e.g., Microsoft 365, Teams, SharePoint / OneDrive) Monitor, troubleshoot, and resolve IT incidents, escalating to global IT leadership or MSSP when needed. Assist with IT operations tasks, including account provisioning, system updates, and compliance checks. Maintain asset inventory, licenses, and local IT documentation. Support office infrastructure such as networking equipment, printers, and conferencing systems. C...

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3.0 - 8.0 years

1 - 5 Lacs

bengaluru

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applicati...

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1.0 - 3.0 years

1 - 5 Lacs

bengaluru

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or application...

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1.0 - 4.0 years

4 - 8 Lacs

pune

Work from Office

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where your primary focus will be on resolving inc...

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0.0 - 2.0 years

1 - 5 Lacs

bengaluru

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they util...

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3.0 - 6.0 years

3 - 7 Lacs

ahmedabad

Work from Office

Grade Level (for internal use): 07 S&P Global Corporate The Role: Analyst, Fulfillment - MI The Team: The Candidate will be joining a team of highly motivated and professional individuals. The fulfillment team is responsible for onboarding Client on multiple Data delivery platforms the client is being contracted for. The team onboard the clients by processing Free Trials, New Sales, Renewals, Cancellations and Suspensions in a timely manner aligning to Service Level Agreement. The team works 24/5, liaison very closely with the Sales Representatives, Account Managers and Product Managers in understanding the client requirements and configuring the entitlements and capabilities suiting client ...

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1.0 - 4.0 years

2 - 4 Lacs

pune, bengaluru

Work from Office

Min 1 Yr Exp Into Technical Support International Voice Must have - Voice exp Any Graduate CTC - Up to 4 LPA Fixed 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Interview mode - Virtual Contact - Naina 9828833756 Perks and benefits incentives + allowances + both way cab

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0.0 - 1.0 years

2 - 3 Lacs

bengaluru

Work from Office

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic unde...

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1.0 - 6.0 years

4 - 6 Lacs

pune

Work from Office

Role:- International Technical Support (voice) Exp:- Min 1 year in Technical support Skills: Service Desk, Active Directory, Troubleshooting, Tech support Location:- Pune WFO | 24/7 US Shifts Immediate joiners only Contact: 8905344933 (Divyam)

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1.0 - 4.0 years

2 - 3 Lacs

mumbai suburban, goregaon

Work from Office

Role & responsibilities Service Desk Engineer:- Key Responsibilities: Ticket Management: Use the IT Service Management (ITSM) tool to log, track, and manage incidents and service requests. SLA Management: Monitor and ensure that SLAs are met by tracking ticket progress and ensuring timely resolution by assigning tickets to the appropriate engineers. Bridge Communication: Act as the primary point of contact between the engineering team and end-users, providing updates, clarifying requirements, and resolving any issues related to incidents or requests. Ticket Assignment: Review incoming tickets and assign them to the appropriate support engineers based on priority and expertise. Incident Repor...

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1.0 - 4.0 years

2 - 4 Lacs

mumbai

Work from Office

Urgent Hiring for International technical Voice Process for Mumbai Salary UP-to - 4LPA Min - 06 months of experience required In Technical voice with Service desk exp like windows troubleshooting ,VPN ,Outlook Call @ WhatsApp _ Shubhani - 8595849767

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0.0 - 5.0 years

4 - 6 Lacs

hyderabad, pune, bengaluru

Work from Office

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) FRESHERS SALARY - Rs 2.77 LPA ---- ( ## TWO MONTHS OF JOB TRAINING IN MYSORE BY COMPANY --- POST THAT JOB LOCATION WILLBE -- BANGLORE / PUNE OR HYDERBAD AS PER THE SELECTION MADE INITIALLY DURING THE INTERVIEW ) SALARY STRUCTURE : Upto Rs 4.20 LPA -- FOR 1+ Years of Exp ---- TRAINING AND JOB LOCATION SAME CITY ITSELF FOR 1 YEAR EXP CAANDIDATES . Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek hel...

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1.0 - 5.0 years

2 - 3 Lacs

mohali, jhajjar, sunabeda

Work from Office

- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls

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1.0 - 5.0 years

2 - 3 Lacs

kharagpur, bavla, itanagar

Work from Office

- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls

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2.0 - 7.0 years

5 - 6 Lacs

pune, bengaluru

Work from Office

Location: Pune /Bangalore Experience: Minimum 2 year in International BPO - Service Desk Skills: Service Desk | Microsoft Application Troubleshooting | Technical Support | Active Directory Any Graduate CTC- 6 LPA Night Shifts Immediate Joiners Only

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3.0 - 8.0 years

3 - 5 Lacs

noida

Work from Office

Location : Noida (Work from office) Key Responsibilities: Install, configure, and maintain computer systems, networks, and servers. Provide troubleshooting and support for Microsoft Outlook issues (mail flow, PST/OST, connectivity, permissions, etc.). Manage and administer Microsoft 365 suite (Exchange Online, Teams, SharePoint, OneDrive, etc.). Monitor system performance and ensure high availability of IT resources. Handle user account creation, access management, and security permissions. Perform regular system backups, updates, and patch management. Respond to IT service requests and incidents in a timely manner. Document processes, incidents, and resolutions for future reference. Collabo...

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0.0 - 5.0 years

6 - 10 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

Role & responsibilities '- Support activity management (Requests, incident, follow incident under the third party responsibility if needed) - Implementation and management of KPI's - Organize internal review meetings - Report to FR manager - Participate to the Knowledge base and documentation Preferred candidate profile '- Process Understanding - Technical skills to resolve incident - Customer Relationship - French Language Mandatory

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1.0 - 2.0 years

1 - 2 Lacs

pune

Work from Office

Junior IT Officer - Pune Compensation : 2.4 LPA CTC Experience : 1-2 years in IT support or related role Function : IT / Systems Support (Full-time) Role Overview You will be the first line of IT support, ensuring smooth day-to-day operations across devices, networks, cloud/storage, websites/domains/hosting, email systems, and office productivity tools. The role blends hands-on troubleshooting with light administration and documentation. Key Responsibilities End-User Support Diagnose and resolve basic hardware/software issues (Windows/macOS, printers, peripherals, drivers). Install, configure, and update applications (including Microsoft Office/365). Maintain IT asset inventory; oversee AMC/...

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0.0 - 4.0 years

3 - 7 Lacs

pune

Work from Office

Total Exp : Freshers/Min 1 Years Should have real time experience in Global Service Desk experience. Role : SD Analyst. Shifts : Rotational ( 5 days WFO ) Location : Pune Venue_ Plot No-31, phase 2, MIDC, Rajiv Gandhi Info Tech, Hinjewadi Park, Pune Every week - Tuesday, Thursday & Saturday starting from-10:00 am ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose,...

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0.0 - 4.0 years

3 - 7 Lacs

mumbai

Work from Office

Any Graduation/Diploma having 2-4 yrs exp in IT Support, system admn, networking hardware troubleshooting, & software installation. Familiarity with network configurations and security protocols. Provide first-line support. Assist in network issues. Health insurance Provident fund

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8.0 - 12.0 years

8 - 12 Lacs

bangalore rural, bengaluru

Work from Office

Role & responsibilities Own the implementation, configuration, support, and optimization of POS systems across the retail network. Lead NSO IT setup including POS terminals, billing systems, network, surveillance, display devices, and integration readiness. Coordinate with cross-functional teams (Store Ops, Projects, Procurement, Merchandising) and external vendors to ensure smooth technology rollout during store launches. Drive and monitor integrations between POS, SAP B1, WMS, ARS , and other retail systems ensuring real-time sync and data integrity. Track and manage project plans, issue logs, change requests, and escalations for all retail IT initiatives. Prepare documentation, training m...

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0.0 - 5.0 years

4 - 4 Lacs

pune, bengaluru

Work from Office

Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Location : Bangalore (Electronic City) --- PUNE - HINJWADI & HYDERABAD SALARY FOR FRESHERS -- Rs 2.77 LPA Salary : Rs 4.20 LPA FOR 1 YEARS PLUS EXP Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attemp...

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1.0 - 2.0 years

3 - 4 Lacs

bengaluru

Work from Office

Urgent Hiring for Service Desk Analyst for Bangalore Location Interested candidate WhatsApp CV on 9740521948 Mode of Work:- 5 days Work from Office Mode of Interview:- F2F / Walk in interview on 22nd August & 23rd Augus Date of Interview:- 22nd August & 23rd August Job Role & responsibilities:- Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences. ...

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3.0 - 8.0 years

4 - 4 Lacs

chennai

Work from Office

1.Participate in on-call 24x7 support as needed 2.IT administration that includes performing troubleshooting on local area network and wireless networks 3.Monitor and update all incidents and requests. Required Candidate profile 1.Provide technical support via telephone and remote control desktop tools 2.Diagnose and resolve technical software issues remotely [Hardware, where applicable]

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