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3.0 - 4.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Functional Knowledge of SAP B1 SAP B1- Support Executive Checking the IT asset inventory Monitoring the vendor for SLA tracking, Able to support in trouble - shooting network related issues in the data center. Aptitude for mentoring, coaching and training. Performs quality control evaluations.
Posted 2 months ago
3.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Key Skills Required Excellent English Verbal and Written comms. Must have Grammar and Sentence construction skills as every single ticket needs email drafting to Clients/Users. Must have Calls, Emails and Chat etiquette to manage Users professionally. Must have International Inbound Call handling experience along with Email and Chat Supporting skills (Preferably UK). It must be technical troubleshooting related experience. IT Support experience is must (Calls, Chats and Emails). Must have worked in fast paced IT environment with capability to resolve ticket in a timely manner. Application Support is an added advantage. Candidates with Desktop support, network support, server support, infrastructure support & cloud support experience are welcomed. Must have the ability to navigate through multiple web applications while assisting Users. Ability to prioritise and manage workload. Experience using Microsoft Office Suite. Must have Incident Management knowledge. Responsibilities Must address all the queries raised by external/internal Users via all mediums like Calls, Emails and Chats. Should also be using Teams or other internal tools available for remote sessions when needed. Should find the root cause of the issue and resolve every single issue raised by the User in a professional manner. Should follow the process guidelines, SLAs and TATs set by the Organisation. Must learn all the Processes that include various Product versions, Web Admin navigations, Jira, Confluence, etc. Must have the ability to use multiple applications at the same time to assist Users and resolve their issues. Must take the complete ownership of every ticket assigned to the individual. Ownership of ticket processing includes initial response, follow-up, troubleshooting, liaising with other Departments to provide a complete and accurate information/resolution to Users. Same goes with reopen cases. Must be flexible to attend all training sessions and clear assignments/pass exams as assigned by the Reporting Manager or the Organisation (Meta-compliance, ITIL, etc). Should utilise the resources appropriately to contact the User. Example Should prefer calling the User as the first mode of contact followed by emails. Must be available for remote sessions to investigate User issues. IT Analyst must analyse every single ticket and identify the appropriate root cause using various applications and tools provided. Should work on colleagues Tickets in their absence. Should keep Reporting Manager updated of their ticket status at regular intervals. Must raise relevant queries to the second line of support when needed (non-accessible fields). To accurately log all customer interactions appropriately in the Organisations ticketing tools (Jira). Must prepare Training notes, Flow charts and any other task assigned by the Trainer during training. Should have working knowledge of MS office and be ready to work on basic reports needed. Must answer continuous calls (back-to-back) without compromising on quality. Must attend Emails, Chats and Calls simultaneously. However, can focus on one at a time when on Calls or Chats (Calls and Chat interactions will always be direct from UK Users). Should have the ability to manage multiple tickets concurrently. To carry out any other reasonable duties and responsibilities.
Posted 2 months ago
3.0 - 5.0 years
2 - 4 Lacs
Vapi, Dadra & Nagar Haveli, Daman & Diu
Work from Office
Hiring for reputed Packaging Industry at Dadra. Post- Executive IT Qual - B.Sc IT/B.Tech IT Exp - 3 to 5Yrs Salary - Upto 4.5 Lacs PA Interested Call Mrs Shiva on 9408863300
Posted 2 months ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai
Work from Office
Job openings for sales executive in kandivali west mumbai | Tech Turmeric IT Services Job openings for sales executive in kandivali west mumbai Sales Executive-chemical Industry Mumbai, Kandivali West Link Copied Job description Sales Executive Experience: Minimum 1 year experience in chemical industry Qualification: BCOM/BAMS/MBA & above Skill Set: Chemical Marketing capability to build strong relation with client Good communication Skill Relevant degree and experience Build a team Job Location: Kandivali W. We contact only shortlisted candidate for interview. Candidate from Nearby area will be highly preferred. send resumes to mittal@techturmeric.com or WhatsApp: 8652361600 Job Types: Full-time, Permanent 1 - 3 Years Salary 2 Lac 50 Thousand To 4 Lac 50 Thousand P.A. Sales & Marketing / Business Development / Telecaller B.Com, BAMS, M.B.A/PGDM Key Skills Chemical Sales Client Management Jobs by Location Jobs by Functional Area Raise your Query Hi! Simply click below and type your query. Our experts will reply you very soon.
Posted 2 months ago
2.0 - 7.0 years
2 - 3 Lacs
Nagpur
Work from Office
#hiring for #amazon project #nagpur New Amazon Warehouse Operation startup in Nagpur, (Orange City) Interview mode - Face to Face #thirdparypayroll any warehouse candidates should have good exposure of warehouse operations Contact No. 9815675900
Posted 2 months ago
3 - 4 years
5 - 6 Lacs
Ahmedabad
Work from Office
If you have experience in bidding portals (Upwork, Freelancer, Fiverr, etc.) and IT sales, we d love to connect! Key Responsibilities: Identify and acquire new business opportunities for IT services software solutions Manage and optimize profiles on bidding portals like Upwork, Freelancer, Fiverr, etc. Prepare and submit proposals, negotiate deals, and close projects Develop and maintain strong client relationships Research market trends and competitor activities to refine sales strategies Work closely with technical teams to align solutions with client requirements Required Skills Qualifications: 3-4 years of experience in IT business development bidding portals Strong understanding of software solutions, IT consulting, or SaaS products Excellent communication, negotiation, and presentation skills Experience in lead generation, client pitching, and sales closure Familiarity with CRM tools and sales tracking platforms
Posted 2 months ago
1 - 4 years
3 - 6 Lacs
Mohali
Work from Office
SHUDDHI is looking for IT Executive to join our dynamic team and embark on a rewarding career journey. Developing and implementing the organization's IT strategy Managing the IT budget and resources Overseeing the development and maintenance of IT systems and infrastructure Coordinating with other departments to ensure that their IT needs are met Managing relationships with IT vendors and service providers Maintaining the security and confidentiality of the organization's data Providing leadership and guidance to IT staff Staying up-to-date with the latest technologies and industry trends Developing and implementing policies and procedures for the use of IT resources Collaborating with senior management to align IT goals with business objectives.
Posted 2 months ago
4 - 8 years
3 - 4 Lacs
Ghaziabad, New Delhi, Delhi / NCR
Work from Office
Job Title: IT Executive Job Summary: The IT Executive is responsible for overseeing and maintaining all technology-related systems within the organization. This includes managing IT infrastructure, ensuring data security, providing technical support, and collaborating with other departments to optimize technology solutions for business processes. The ideal candidate will have a strong foundation in information technology, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical staff. Key Responsibilities: System Administration & Maintenance Oversee daily IT operations, including servers, networks, hardware, and software. Ensure reliable, secure, and efficient IT infrastructure by implementing and maintaining best practices. Monitor system performance and resolve any technical issues promptly. Technical Support Provide timely support to end-users, troubleshooting and resolving IT-related issues. Coordinate with external vendors for hardware/software maintenance and troubleshooting when needed. Document support activities, issue resolutions, and create a knowledge base for recurring issues. Network & Data Security Implement, manage, and regularly update security protocols and policies to protect company data. Monitor network security and take proactive measures to safeguard the companys digital assets. Conduct regular system audits and vulnerability assessments. Project Management & Implementation Assist in planning and implementing new technology solutions in collaboration with the IT Manager. Participate in IT projects by managing timelines, coordinating resources, and ensuring successful execution. Evaluate and recommend new technology solutions that align with business objectives. Data Management & Reporting Ensure accurate data storage, backups, and recovery processes are in place. Generate reports and analytics for business insights and assist in decision-making. Maintain documentation on system configurations, changes, and upgrades. Asset Management & MIS Preparation Maintain and update records of IT assets, including hardware and software inventory. Implement tracking systems to monitor asset utilization and maintenance schedules. Prepare Management Information System (MIS) reports for the IT department, summarizing key performance metrics and ongoing projects. Compliance & Best Practices Ensure compliance with industry regulations, company policies, and IT standards. Stay updated with current technology trends, security threats, and best practices to maintain an advanced and secure IT environment. Train and guide employees on safe and efficient technology usage. Skills & Competencies: Strong understanding of network infrastructure, operating systems (Windows, MacOS, Linux), and cloud technologies. Proficiency in troubleshooting hardware and software issues. Familiarity with cyber security principles and data protection regulations. Excellent communication and interpersonal skills for supporting non-technical users. Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Analytical thinking and problem-solving abilities. Job Title Keywords IT Executive IT Manager IT Support Executive IT Operations Executive Network Administrator System Administrator IT Infrastructure Executive Technical Support Executive Service Desk Executive IT Analyst Technical Skills Network Configuration Server Management Network Security Windows Server Administration Active Directory Office 365 Administration LAN/WAN Management Network Troubleshooting ITIL Framework Remote Desktop Support Software & Tools MS Office Suite CRM Software ERP Systems ITSM Tools (e.g., Service Now, Zen desk) Ticketing Systems VPN Management Cloud Services (AWS, Azure, Google Cloud) Firewall Configuration Key Responsibilities IT Infrastructure Management Technical Support System Maintenance Hardware Troubleshooting Software Installation IT Asset Management Network Monitoring User Access Management Vendor Coordination Incident Management Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 4+ years in IT support.
Posted 2 months ago
0 - 3 years
2 - 5 Lacs
Delhi, Mumbai, Patna
Work from Office
Home Square is looking for IT EXECUTIVE to join our dynamic team and embark on a rewarding career journey. Developing and implementing the organization's IT strategy Managing the IT budget and resources Overseeing the development and maintenance of IT systems and infrastructure Coordinating with other departments to ensure that their IT needs are met Managing relationships with IT vendors and service providers Maintaining the security and confidentiality of the organization's data Providing leadership and guidance to IT staff Staying up-to-date with the latest technologies and industry trends Developing and implementing policies and procedures for the use of IT resources Collaborating with senior management to align IT goals with business objectives.
Posted 2 months ago
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