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3.0 - 7.0 years

0 - 0 Lacs

agra, uttar pradesh

On-site

As a Service Engineer at OMR India Outsources Pvt Ltd., your role is vital in ensuring the efficient and effective operation of technical systems and equipment for clients. You will be responsible for: - Installation and Maintenance: Installing, commissioning, and maintaining OMR & Document Scanner from Sekonic (Japan) following manufacturer's guidelines. - Troubleshooting: Diagnosing and resolving technical issues promptly to minimize downtime for clients. - Client Support: Providing excellent customer service by addressing inquiries, offering technical support, and ensuring client satisfaction. - Preventive Maintenance: Creating and implementing maintenance schedules to prevent unplanned downtime and maintain peak equipment performance. - Documentation: Maintaining detailed records of service activities for future reference and analysis. - Training: Conducting training sessions for clients on equipment usage and maintenance to maximize equipment lifespan. - Quality Control: Ensuring service work complies with quality standards and industry regulations. - Technical Expertise: Keeping abreast of technological advancements related to serviced equipment. - Safety: Adhering to safety protocols to ensure the well-being of both the service engineer and client personnel during service visits. - Collaboration: Working with sales and support teams to provide comprehensive solutions to clients. Qualifications required for this role include: - B.Tech in Electrical or Mechanical with 3+ years of experience in Printers, Scanners, or similar IT equipment. - Or ITI with 5+ years of experience in the field. If you have any queries regarding the job roles and responsibilities, feel free to contact us at HR@omr.co.in or call +91-9389800473. Best Regards, Team HR, OMR India Outsources Pvt Ltd.,

Posted 6 days ago

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1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You will be responsible for providing first-level technical support to users by responding to queries through various channels including phone, email, and ticketing system in a timely manner. Your role will involve troubleshooting and resolving basic hardware, software, and networking issues, as well as assisting in the installation, configuration, and maintenance of IT equipment such as PCs, printers, and routers. Additionally, you will be expected to log and track issues using helpdesk software, escalate complex problems to senior team members or vendors when necessary, and provide support for tasks like password resets, account setup, and software updates. It will be essential to maintain documentation related to IT support and issue resolution while ensuring compliance with company IT policies and data security protocols. To qualify for this role, you should hold a Diploma or Bachelor's degree in Computer Science, IT, or a related field and have at least 2 years of experience in technical support or IT helpdesk. A basic understanding of Windows OS, MS Office, networking, and email systems is necessary, along with good problem-solving and communication skills. You must be able to work both independently and collaboratively within a team, demonstrating a customer service-oriented mindset. This is a full-time permanent position with benefits including health insurance, internet reimbursement, paid sick time, and Provident Fund. The work schedule is fixed from Monday to Friday with the expectation of working in person.,

Posted 2 weeks ago

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0.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our . Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: Aviation project with focus on airport structures such as terminal buildings, ATC towers, cargo terminal, hangars, metro stations, ancillary buildings, non-aeronautical buildings etc. in Ahmedabad. Our values shape the way we consult, and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - for our people to excel. Delivers works with the guidance of site deployment managers to deliver connectivity and infrastructure to UK and International projects through in house site engineers and third parties. Responsible for installation and configuration of the technical infrastructure of project sites and offices. You'll be responsible for: Responsible for installation and configuration of the technical infrastructure for Mace project sites and fixed offices. Manages the pre-staging, implementation and ongoing support of IT equipment on project sites. Provides quality assurance checks for employee system and digital installations. Creates technical process and customer handover documentation. Responds to incidents and issues in a timely manner and within agreed business SLA's. Undertakes diagnoses, troubleshooting and resolution of hardware software and performance issues. Actions and priorities calls that are logged in the IT service desk tool and resolves for the business. Provides support and guidance to team members as needed. Works with team members providing operations delivery of team plans. supporting business. Develops working relationships with a range of internal stakeholders. Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You'll need to have: Bachelor's degree in civil. Experience of projects of a similar nature. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization. #LI-Onsite

Posted 2 weeks ago

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3.0 - 7.0 years

0 Lacs

agra, uttar pradesh

On-site

The Service Engineer plays a crucial role in ensuring the efficient and effective operation of various technical systems and equipment for clients or customers. With a focus on installation, maintenance, troubleshooting, client support, preventive maintenance, documentation, training, quality control, technical expertise, safety, and collaboration, the Service Engineer contributes to the overall success of the team. The ideal candidate for this position should possess a B.Tech in Electrical or Mechanical with a minimum of 3 years of experience, or an ITI with at least 5 years of experience. Specific experience in Printers and Scanners or similar IT Equipment and Electro Mechanical Devices is preferred. Installation and Maintenance tasks include installing, commissioning, and maintaining OMR & Document Scanners from Sekonic (Japan) according to manufacturer guidelines. Troubleshooting skills are essential for diagnosing technical issues promptly to minimize downtime for clients. Excellent customer service is provided through addressing client inquiries, offering technical support, and ensuring client satisfaction. Preventive Maintenance schedules are created and executed to prevent unplanned downtime and maintain equipment at peak performance. Detailed documentation of service activities is maintained for future reference and analysis. Training of clients or end-users on proper equipment usage and maintenance is crucial to minimize service calls and maximize equipment lifespan. Quality Control standards and industry regulations proposed by Sekonic (Japan) must be adhered to in all service work. Continuous learning and staying updated on technological advancements related to the serviced equipment are important. Safety protocols and guidelines are followed to ensure the safety of both the service engineer and the client's personnel during service visits. Collaboration with other team members, including sales and support teams, is essential to provide comprehensive solutions to clients. The Service Engineer contributes significantly to the overall success and satisfaction of clients through their technical expertise and dedication to quality service.,

Posted 3 weeks ago

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1.0 - 6.0 years

1 - 16 Lacs

Pune, Maharashtra, India

On-site

Overview As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications : High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: 2+ years experience supporting IT equipment or related technology. Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC). Responsibilities Responsibilities Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance. Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Assists and provides guidance to other technicians to complete challenging or complex tasks. Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training. Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others work. Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities. Embodies our culture and values .

Posted 1 month ago

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2.0 - 6.0 years

0 Lacs

kerala

On-site

You will be responsible for troubleshooting hardware, software, network, and system issues across Windows, MacOS, and mobile platforms. Your duties will include diagnosing and resolving hardware and software issues promptly, monitoring network infrastructure to address connectivity problems, and installing, configuring, and maintaining desktops, laptops, printers, and other IT equipment. Routine system maintenance, updates, backups, as well as management of antivirus software and endpoint security tools will be part of your daily tasks. Maintaining IT asset inventory and documentation will be crucial, along with documenting solutions, procedures, and FAQs to enhance support workflows. You will need to prepare detailed diagnostic reports that clearly outline the issue, the steps taken, and whether a solution was implemented. If an issue remains unresolved, you must report it accordingly and collaborate with the software team when necessary. Reporting daily work updates to the Management is a mandatory requirement. Additionally, monitoring system alerts to ensure system uptime and performance, as well as compliance with security policies and data protection standards, will be essential aspects of your role. As the point of contact for the HR Department, you will need to communicate effectively and maintain the following contact numbers: +91 9778826530 and +91 9778826531. This is a full-time position with day shift hours and an in-person work location.,

Posted 1 month ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Field Desktop Support Engineer, you will be responsible for providing on-site technical support to end-users. Your main duties will include troubleshooting hardware and software issues, installing and configuring systems, and ensuring the optimal performance of IT equipment. This is a full-time, permanent position with benefits including cell phone reimbursement, health insurance, and Provident Fund. The shift for this role is during the day, from Monday to Friday. You will be required to work in person at the designated work location. If you are passionate about solving technical problems and enjoy working directly with end-users to provide support, this role could be a great fit for you. Apply now to join our team and help ensure the smooth operation of IT systems for our organization.,

Posted 1 month ago

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3.0 - 6.0 years

3 - 3 Lacs

Noida

Work from Office

Key Responsibilities: 1. Office Operations & Facilities: Oversee and manage daily office administration activities. Maintain cleanliness, hygiene, and functional workspaces in coordination with housekeeping staff. Liaison with building management and facility vendors for maintenance and utilities. 2. Vendor & Supplies Management: Manage and coordinate with vendors for housekeeping, pantry, stationery, and general office supplies. Ensure timely procurement and delivery of materials and services. Maintain records of purchase orders, vendor payments, and supply inventories. 3. Staff Supervision: Supervise housekeeping and security teams; manage their attendance, discipline, and work schedules. Conduct periodic performance checks and provide necessary feedback or training. 4. Asset & Inventory Management: Maintained and tracked inventory of office assets, including computers, laptops, and related IT equipment. Manage allocation, issuance, and return of assets to/from employees. Coordinate with the IT department for repairs or replacement. 5. Interdepartmental Coordination: Provide administrative support to all departments for seamless day-to-day operations. Act as a single point of contact for resolving administrative issues. 6. Travel & Accommodation Arrangements: Manage domestic and international travel bookings, including flights, trains, and local transport. Book hotel accommodations for employees, guests, and management as per requirements. Coordinate travel itineraries and assist travelers with documentation. 7. Visa & Immigration Process: Handle visa processing, immigration documentation, and appointment scheduling for business travel abroad. Coordinate with embassies, consulates, and travel agents for smooth visa approvals. Maintain and update records of employees' passports, visa status, and travel history. 8. Events & Engagements: Organize and support internal events, festivals, off-sites, team outings, and client visits. Coordinate with vendors and internal teams for event logistics. 9. Budget & Expense Management: Track administrative expenses and prepare reports for management review. Ensure cost-effectiveness in purchases and vendor services. Bachelor's degree in any discipline. 24 years of experience in office administration, facility management, or travel coordination. Strong understanding of travel booking systems and visa processes. Excellent verbal and written communication skills. Proficiency in the MS Office Suite and Google Workspace. Strong organizational, problem-solving, and negotiation skills. Ability to multitask and work under pressure.

Posted 3 months ago

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6.0 - 7.0 years

8 - 9 Lacs

Mumbai

Work from Office

What youll be doing Diploma / Degree/PG Diploma in IT/Computer Science from recognized institution. Engineer should have 6-7 years of experience/ expertise in areas Like trouble shooting and handling of various IT hardwares like PC, Printers, Laptops and other IT equipment. Configure Desktops, Laptops. Should have expertise in Windows, Linux, client operating systems and related applications, Support Services for Software Application Mailing (webmail/MS outlook express/Outlook express), O365 and other system software. Following are the requirement for Desktop Engineers:a. Hands-on experience troubleshooting desktop/ laptop/ peripheralb. At least 2 years of work experience as support executive preferably in Government/ PSU/Corporate sectorc. Strong End User IT Infrastructure Domain knowledged. Good communication skills and can converse in Hindi/ English

Posted 3 months ago

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