7 It Documentation Jobs

Key Responsibilities Develop clear, concise, and accurate technical documentation, manuals, and user guides Collaborate with product managers, developers, and QA teams to understand technical concepts Translate complex technical details into user-friendly content for varied audiences Write website content, product descriptions, FAQs, case studies, and internal communications Maintain consistency in style, tone, and terminology across all documents Revise and update existing documentation to ensure accuracy and completeness Work with graphic designers to enhance documents with visuals and diagrams Skills Required Proven experience in technical writing or content writing (IT/software domain preferred) Excellent written and verbal communication skills in English Proficiency with MS Office , Google Docs , and documentation tools like MadCap Flare , Adobe FrameMaker , or Markdown Ability to quickly grasp complex technical concepts and make them easily understandable Knowledge of content management systems and SEO best practices is a plus Strong attention to detail and organizational skills To Apply Walk-in / Contact: White Horse Manpower #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051. Contact: 8884572014

As an IT Administrator at NS Ventures India, you will play a crucial role in ensuring the smooth operation of technical and infrastructure systems within the organization. NS Ventures India is a prominent real estate marketing and video production company known for its innovative technology and media operations across India. Your responsibilities will include maintaining and troubleshooting workstations, editing systems, and rendering setups, as well as overseeing LAN/WAN, Wi-Fi routers, switches, and NAS systems. Additionally, you will be responsible for setting up and managing video editing hardware, performing system backups, monitoring server performance, and optimizing network speed for real-time video sync and rendering. Furthermore, you will handle user-level access control, coordinate with external vendors for hardware procurement, and respond to IT support issues for various teams within the organization. Implementing data security practices, maintaining documentation for IT assets, and updating software licenses will also be part of your role. To excel in this position, you should be proficient in managing video production hardware, have a strong understanding of network administration, and be familiar with data security protocols. A fast response time, ability to prioritize tasks, and comfort with IT documentation tools are essential for success in this role. The ideal candidate will have a Bachelor's Degree or Diploma in IT, Computer Science, or a related field, along with a minimum of 2 years of hands-on experience in an IT admin role, preferably in a media or production company. Experience with tools like Synology NAS, TeamViewer, and Adobe CC Network Licensing, as well as knowledge of VPNs and remote editing workflows, will be advantageous. If you are looking to leverage your IT skills in a dynamic environment and contribute to the success of a leading real estate marketing and video production company, then this role at NS Ventures India is the perfect opportunity for you.,

As a Desktop Support Engineer at ComUnus, you will be responsible for installing, configuring, and maintaining desktop operating systems, software applications, and peripheral devices. Your role will involve managing email backup systems to ensure users" emails are regularly backed up and accessible for recovery when needed. Troubleshooting and resolving issues related to hardware, software, networking, and user accounts will be part of your daily tasks. You will be expected to respond to service desk tickets, phone calls, and emails in a professional and efficient manner. Collaboration with IT teams is essential to ensure seamless system upgrades, patches, and deployments. Additionally, you will assist in setting up and configuring new desktop systems for employees, including imaging and software installation. Providing training and support to end-users on various software applications, hardware, and best practices will be crucial in this role. Regular hardware maintenance, including diagnostics and repairs on desktops and laptops, will also be part of your responsibilities. You will be required to maintain accurate records of issues, resolutions, and system configurations within the IT ticketing system. Ensuring compliance with company security policies by managing user access, permissions, and security settings is a key aspect of the role. You will assist in troubleshooting network connectivity issues, including VPN and Wi-Fi problems. Participation in the creation and maintenance of IT documentation and knowledge base articles is also expected of you. The ideal candidate for this position should have 3-4 years of experience in desktop support. The work location is Pimpri Chinchwad, and candidates from Mumbai are preferred. Immediate joiners are preferred for this role. If you are looking to join a dynamic team and have a passion for providing technical support to end-users, then this position is perfect for you. Apply now and be part of our growing organization at ComUnus.,

Position Summary We are looking for an experienced and proactive Systems Administrator to join our IT team. The ideal candidate will play a key role in strengthening our IT infrastructure by implementing robust security measures, automating routine processes, and building advanced monitoring and alerting systems. This role is vital in ensuring the stability, security, and efficiency of our IT environment. Key Responsibilities 1. Security Implementation & Management Implement and manage end-to-end security policies across systems and networks. Configure and oversee security tools, such as endpoint protection solutions. Conduct regular security assessments, audits, and vulnerability scans. Ensure systems comply with industry standards and regulatory requirements. Respond to security incidents and coordinate resolution efforts. 2. Automation & Process Optimization Design and implement scripts and tools to automate administrative and operational tasks. Develop automated workflows for system deployment, configuration, backups, and disaster recovery. Continuously identify opportunities to streamline processes and improve system reliability. 3. Monitoring & Alerting Deploy and manage comprehensive system monitoring solutions covering performance, availability, and security. Establish and maintain real-time alerting mechanisms and incident response protocols. Create dashboards and generate reports to track system health and performance. Set up centralized log aggregation and analysis tools for troubleshooting and security audits. Maintain detailed documentation for monitoring systems and escalation procedures. 4. General Systems Administration Maintain and support server infrastructure in both physical and virtual environments. Administer Windows Server and Linux operating systems. Manage network infrastructure, including switches, firewalls, VPNs, and related services. Conduct regular updates, patching, and system maintenance. Troubleshoot and resolve hardware, software, and connectivity issues. Maintain accurate system documentation, SOPs, and change logs. Qualifications & Experience Technical Requirements Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Minimum of 3 years of hands-on experience in systems administration. Proficiency in both Windows Server and Linux environments. Experience with virtualization platforms (e.g., VMware, Hyper-V). Strong scripting skills (e.g., PowerShell, Bash, Python). Solid understanding of networking protocols and firewall configurations. Familiarity with monitoring and alerting tools. Working knowledge of security frameworks and best practices. Security & Cloud Exposure Experience implementing security protocols and compliance practices. Exposure to cloud platforms such as AWS, Azure, or Google Cloud. Soft Skills Strong problem-solving and analytical skills. Excellent written and verbal communication abilities. Capable of managing multiple priorities and working independently. Meticulous attention to detail with strong documentation practices. Team-oriented with a collaborative mindset. Preferred Qualifications Industry certifications (e.g., Microsoft, CompTIA, AWS, Linux+). Experience with log analysis and centralized logging platforms. Familiarity with DevOps practices and related toolchains. Exposure to database administration. Experience working in regulated industries Interested candidates can forward your CV to following email id - careers.in@timbertruss.com.au or contact Srihari Manickam @ +91 - 7418788668.

Lead end-to-end IT project delivery Define scope aligned with business goals Liaise with clients on issues and enhancements Ensure SLA compliance and timely resolution Manage risks, changes, and documentation Drive quality & continuous improvement

Daily ticket assignment: 5-6 tickets per day. Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution. Must follow standard processes and documentation protocols for ticket closures and hardware replacements.

Handle day-to-day IT support tickets related to desktops, laptop, mobile devices, printers, and peripheral hardware Troubleshoot and resolve issues with Windows OS, basic software applications, network connectivity, and user access Administer and manage Active Directory, user access controls, system privileges, and security Manage VLAN configuration and monitoring, supporting network segmentation and troubleshooting Perform routine preventive maintenance of IT hardware and support IT asset inventory management Coordinate with vendors for warranty replacements, hardware procurement, and service requestsSupport IT onboarding/offboarding activities such as system provisioning, email account setup, and asset allocation Provide first-level ERP support including user access, basic troubleshooting, and coordination with functional/technical teams for escalations Maintain IT documentation including issue logs, user guides, and SOPs