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IT Support (Voice process) Kiash Solution

2.0 - 4.0 years

4 - 6 Lacs

hyderabad

Work from Office

Ticketing system for example ServiceNow and Remedy Act as the first point of contact for users reporting IT issues or requesting services. Manage Voice call logs Comm skills (English has to be neutral and clear) In person - 2nd level 6LPA MAX Required Candidate profile Ideal person to have exp managing int. voice process, should be good with managing the flow, exp with ticketing/monitoring tools. escalate complex or unresolved issues to appropriate support tiers

Posted 3 weeks ago

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