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10.0 - 15.0 years
18 - 25 Lacs
bengaluru
Hybrid
Purpose of the role The IT Service Delivery and Release Manager is responsible for overseeing IT service contracts, vendor performance, and the planning, coordination, and execution of changes to IT systems and services across a global, complex IT environment. This role ensures that IT services and changes are delivered efficiently, aligned with business goals, and compliant with governance standards. It combines strategic contract oversight with operational change and release management to support Liptons digital transformation. Qualification & Experience Required Bachelor's degree in information technology related field At least 5 years of experience in IT service delivery, solutioning, or contract management roles, preferably in a global or multi-national context. Relevant ITSM certification (ITIL, COBIT, eTOM) Experience in managing global OEM or IT service contracts is desirable. Competencies Strong analytical and problem-solving skills with a data-driven approach. Excellent negotiation, communication, and stakeholder management skills. Deep understanding of IT contracts, financial principles, and legal agreements. Ability to manage multiple priorities and work collaboratively across teams. Experience with configuration management and architectural tools is a plus. Entrepreneurial mindset and adaptability in a greenfield or fast-changing environment. Strong understanding of systems development lifecycles, project management, and infrastructure integration. Accountabilities Manage global IT service contracts and vendor relationships to ensure performance, compliance, and value delivery. Monitor contract KPIs and SLAs, and drive continuous improvement in vendor performance. Ensure compliance with IT service governance and best practices. Support onboarding of new contracts and services, and manage transitions in/out of scope. Identify risks and develop mitigation strategies related to vendor performance and contract execution. Lead commercial negotiations and ensure competitive pricing and terms. Oversee the execution of IT change and release processes across infrastructure, applications, and operations. Coordinate approved change requests and integrate them with configuration and release procedures. Ensure smooth and controlled release of changes into production environments. Develop and deliver training and communication plans for change initiatives. Identify and implement continual service improvements in change and release processes. Maintain strong stakeholder engagement and ensure minimal disruption to business operations. Stakeholder Management and key interfaces Finance team (IT Finance & Accounts Payable) Procurement team IT Tower Leads 3rd Party supplier account managers Required Key Criteria: IT Contract Management Expertise: Demonstrate experience in managing complex IT contracts, including vendor negotiations, performance monitoring, and compliance assurance. Ability to interpret and apply contractual terms and conditions in alignment with business goals . Service Delivery Acumen: Proven ability to manage IT service delivery in a global or multi-vendor environment. Skilled in defining and tracking service level agreements (SLAs), customer satisfaction (CSAT) metrics, and continuous service improvement initiatives. Change & Release Management Proficiency: Deep understanding of ITIL-based change and release management processes. Capable of overseeing the lifecycle of changes from initiation through implementation, ensuring minimal disruption and maximum value delivery. Governance and Compliance Orientation: Familiarity with IT governance frameworks and regulatory requirements. Ensures adherence to internal policies, audit standards, and ethical practices in all aspects of service and change management. Analytical and Financial Insight: Strong analytical mindset with the ability to assess vendor performance, cost-effectiveness, and ROI. Experience working with IT budgets and financial planning tools is a plus. Communication and Influence: Excellent written and verbal communication skills. Able to influence decision-making and drive alignment across diverse teams and leadership levels. Travel As per job requirements globally
Posted 19 hours ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As a Sr. Selling Service Executive / Asst. Selling Service Manager at Toshvin Analytical, you will play a crucial role in promoting and selling maintenance services to our clients. Your responsibilities will include converting Annual Maintenance Contracts (AMC) to Comprehensive Annual Maintenance Contracts (CMC) and transforming non-AMC, Chargeable Repairs (CR), and out-of-warranty instruments into AMC/CMC agreements. You will also focus on promoting Preventive Maintenance (PM) kits to CR and AMC customers and selling Validation services, such as United States Pharmacopeia (USP) and European Pharmacopeia (EP) validations to regulatory customers. Additionally, you will be responsible for selling Operational Qualification (OQ) services for Shimadzu GC and GCMS customers, as well as promoting and selling Spectroscopy and chromatography consumables to both Shimadzu and non-Shimadzu customers. Your role will also involve promoting rate contracts for Restek GC capillary columns and Shimadzu GC columns, selling spectroscopy accessories, and Gas generators of Peak Scientific. Furthermore, you will be expected to organize webinars, presentations, and seminars at select customer locations in various regions. To excel in this role, you should possess good selling skills and a flair for sales, along with strong negotiation abilities. Effective written and verbal communication skills, as well as good presentation skills, are essential. Initiative, self-motivation, and high energy levels are key attributes that will contribute to your success in this position. The ideal candidate for this role should have a minimum of 4 to 6 years of experience in sales, preferably in instrumentation companies, and hold a Bachelor's degree in Physics or Electronics, or a Diploma in Electronics/Instrumentation, or a Diploma in Analytical Chemistry/Bachelor's degree in Chemistry with a sales background. Proficiency in Excel, Word, and PowerPoint is required, while knowledge of Chromatography is a plus. If you are looking for a challenging long-term career opportunity with a leading instrumentation company in India and meet the qualifications mentioned above, we encourage you to apply by sending your CV to: careers@toshvin.com. Join our team of experienced professionals and contribute to the growth of businesses through quality service delivery.,
Posted 2 days ago
5.0 - 7.0 years
0 Lacs
mumbai, maharashtra, india
On-site
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Customer Success Manager About Trend Micro? Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro&aposs cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com Customer Success Manager Summary The Customer Success Manager (CSM) is responsible for ensuring enterprise customers gain maximum value from Trend Micro&aposs solutions after purchase. The role involves onboarding, driving adoption, ensuring retention, identifying upsell opportunities, and aligning customer goals with company offerings. The CSM acts as a bridge between customers and internal teams, promoting product usage and satisfaction. Key Responsibilities Onboard new customers and drive adoption. Act as a customer advocate across internal teams. Align solutions with customer goals and technical landscape. Promote retention and upsell opportunities. Track success metrics (health scores, satisfaction, usage). Collaborate with sales, support, and product teams. What You Bring 5+ years in customer success/support/services. Strong IT background (networking, OS, security). Excellent communication and relationship skills. Analytical mindset and attention to detail. Experience with tools like Power BI, Gainsight/Planhat is a plus. You Are Customer-focused, motivated, flexible, and proactive. Passionate about cybersecurity and tech trends. Able to work independently and manage cross-team efforts. Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.? We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us. Show more Show less
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
You are a highly motivated and experienced Freelancer Online Bidder looking to join our business development team on a commission/part-time/contract basis. Your main responsibility will be to identify, bid, and acquire IT projects through various freelance platforms such as Upwork, Freelancer, Guru, Fiverr, and similar portals. Your key responsibilities will include online bidding on platforms like Upwork, Freelancer, Fiverr, Guru, and PeoplePerHour. You will be creating cover letters (proposals) and focusing on lead conversions for web development and mobile application development services. It is essential for you to have the required skills for handling clients and to be familiar with game, mobile, and web technologies. Good interpersonal skills, innovation, creativity, and hard work are also expected from you. As the ideal candidate, you must have a proven track record in bidding for IT and development projects. You should possess a basic understanding of project scopes and timelines, along with excellent written and verbal communication skills. Familiarity with freelance platforms like Upwork, Freelancer, Guru, Fiverr, and PeoplePerHour is crucial, as well as a strong understanding of how to stand out in a competitive marketplace. Your negotiation skills and persuasive personality will be valuable assets in communicating with clients to clarify project details, manage queries, and negotiate terms effectively. Building and maintaining relationships with potential and existing clients to encourage repeat business is also a key aspect of the role. Joining our team offers high commission-based earnings where the more projects you close, the more you earn. You will have the opportunity for long-term collaboration with a fast-growing team and work alongside talented, supportive, and professional individuals in the IT services space. This is a freelance position with a flexible schedule, offering day shifts and in-person work location.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
As a Client Success Manager at Windowmaker Software Limited, you will play a vital role in managing customer projects and ensuring exceptional service delivery to our valued clients. With a focus on coordinating internal teams for project completion within specified timelines, your responsibility also includes providing technical support, training, and effective problem resolution to enhance customer satisfaction. Your key responsibilities will involve the management of customer projects from the Discovery phase through to completion, liaising with both clients and internal teams. You will be the point of contact for resolving escalated cases, ensuring prompt solutions, and documenting all activities to facilitate efficient service billing. Additionally, conducting customer trainings to familiarize them with Windowmaker software and providing regular reports to the management team will be essential aspects of your role. Furthermore, overseeing the Customer Support and Data team will be part of your duties. In your day-to-day tasks, effective communication with clients, resource allocation, productivity reporting, and scheduling service requests will be crucial. You will focus on process improvement, proactive customer support, regular training updates, technical assistance for sales, and generating efficiency reports. Identifying training needs, overseeing customer service operations, training new employees, and maintaining high levels of customer satisfaction through problem-solving resources will be key priorities. You will also research and implement innovative ways to enhance the overall customer experience and contribute valuable insights to strategic planning. To excel in this role, you should possess an IT background, excellent English communication skills, and a combination of analytical and technical mindset. Joining our team offers a range of benefits including health insurance, a 5-day work week, paid sick and casual leaves, annual leave entitlement, professional development opportunities, flexible working hours, performance-based bonuses, employee wellness programs, and a vibrant office culture with regular festivities and celebrations. This is a full-time position with a day shift schedule, and we are looking for candidates who can provide information on their Current CTC, Expected CTC, Notice Period, and Total Experience. The work location is in person, providing you with the opportunity to collaborate closely with our dynamic team.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
You will be responsible for implementing and managing the local CRM system at Accra BMMC, ensuring accurate PSI data collection and compliance. Your key duties will include implementing and maintaining CRM systems, validating and analyzing PSI data, ensuring compliance with data governance policies, and training staff on CRM usage and best practices. To qualify for this role, you should have a Master's degree in Marketing, Business, or a related field, along with at least 3 years of marketing experience, preferably in the ceramic/tiles industry. An IT background with strong Excel skills is required. You should be highly responsible, detail-oriented, and under 30 years old. Experience in CRM systems is preferred. In return, we offer a competitive salary and benefits, along with the opportunity to shape market strategies in a growing region. You will have the chance for career growth in a dynamic multinational environment and to work with a leading company driving industrial growth in Ghana. To apply for this position, please send your CV to keda-gh-hrrecruitment@twyfordtile.com with the subject line CRM Manager. Keda Ghana Ceramics Company Limited is committed to creating an inclusive workplace and prioritizing roles that align with our operational needs.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The position based in Thane, Mumbai involves strategic IT procurement focusing on software and hardware components. You should have 2-6 years of experience in this field. Your responsibilities will include managing relationships with internal and external stakeholders, overseeing team development, and conducting internal training sessions to enhance team skills in operations. You must possess skills in SAP, strategic IT procurement, sourcing IT assets, Capex & Opex, IT background, and technology (software and hardware). It is essential that you have experience in the Fintech industry. Ideal candidates will have academic qualifications of Graduate/Postgraduate level and hands-on experience handling key IT categories like IT, Network, and Technology (Software and Hardware).,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
To support network and security operations in a rotational shift model, you will closely work with Production IT for required support on a daily basis. Your ownership includes ensuring the uptime of both office and production networks, which is crucial for car production. It is imperative to maintain standards, compliance topics, and safety measures to safeguard our internal data. This involves configuring, maintaining, supporting, and optimizing all new and existing network & security devices. Additionally, you will be responsible for ensuring daily operations and implementing new projects in production areas. This role falls under the job grade of Dy Mgr/Manager and is a part of the ITP department within the F/IT/L division located in Pune. Required Skill Set: - Experience in supporting network and security operations - Proficiency in switching, routing, and network concepts - Familiarity with wireless technologies, internet devices, and technologies - Knowledge of security technologies such as Firewalls, NAC, IPS, and Radius servers - ITIL Service Management expertise - Project Management skills - Background in Manufacturing IT and general IT knowledge You should have a minimum of 5 to 7 years of experience in a similar role. This position is an on-roll employment type.,
Posted 1 month ago
12.0 - 17.0 years
0 Lacs
vadodara, gujarat
On-site
As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support, training, and problem resolution for our customers. Your responsibilities will include managing customer projects, completing the Discovery phase, and coordinating with customers and internal teams. You will provide customer service by resolving escalated cases and ensuring timely solutions. It will be essential to log activities and ensure services are paid for. You will also plan and deliver trainings for customers to familiarize them with Windowmaker and provide regular reports to management. Additionally, you will oversee the Customer Support and Data team. Key tasks for you will involve communicating with clients, reducing turnaround time, and assigning work to resources. You will be responsible for preparing productivity reports, scheduling resources for service requests, improving processes, and providing effective support to customers. Ensuring regular customer training on latest releases, providing technical support to sales staff, helping with technical demos, developing reports to enhance efficiency and quality of deliverables, identifying training needs, scheduling sessions, overseeing operational duties of the customer service team, maintaining records or tickets of all interactions with customers, training new employees, maintaining customer satisfaction by providing problem-solving resources, researching and implementing new ways to improve the customer experience, and implementing best practices in customer service management. You will also contribute customer service information and recommendations to strategic plans and reviews. The ideal candidate for this position should have 12 to 17 years of experience in an IT background with excellent communication skills in English, and an analytical and technical mindset. Location: Vadodara,
Posted 1 month ago
1.0 - 5.0 years
0 - 0 Lacs
surat, gujarat
On-site
As an Educational Counselor at BIT, located at 227, Royal Arcade, Opp Dipkamal Multiplex, Varachha Main Rd, Sarthana Jakat Naka, Surat, you will play a crucial role in providing guidance to students for their academic, career, and personal development. Your key responsibilities will include utilizing your excellent convincing skills to convert aspirants into enrollments, addressing all queries promptly via phone, email, or social media, and striving to achieve targets within set timelines while exceeding expectations. The ideal candidate for this role must possess excellent communication skills, a pleasant personality, and a positive attitude. It is essential to have a background in IT or Computer education, while candidates with a Bachelor's or Master's degree in Psychology are also encouraged to apply. A positive approach, patience, and dedication are key attributes for success in this position. The salary for this position ranges from Rs. 20,000 to Rs. 35,000 per month, depending on the candidate's knowledge, skills, and experience. Prior experience in career counseling for at least 1 year is preferred. If you are passionate about guiding students towards a successful academic and career path, we encourage you to apply for this full-time Educational Counselor position at BIT. Your opportunity to make a difference starts here.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Noventiq is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. We enable, facilitate, and accelerate digital transformation for our customers" businesses by connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside our own services and solutions. Our company delivered a record gross revenue of $1.6 billion for the 12 months to March 31, 2023, showing an increase of 52% in constant currency. Our growth is supported by a three-dimensional strategy to expand our markets, portfolio, and sales channels, backed by an active approach to M&As that allows us to capitalize on industry consolidation. With 6,400 employees in approximately 60 countries across Asia, Latin America, Europe, the Middle East, and Africa, we have significant growth potential. Noventiq is one of the largest SIs in India, with revenue close to 700M$ and growing to 900M$. We have 3500+ employees in India dedicated to serving the Indian market, spread across 28 offices in North, South, West, and East regions. With 1000+ resident engineers and 2500+ technical resources in India, we have established technology partnerships with the top 3 Cloud Solution Providers, top 3 Infrastructure companies, and top 10 Cybersecurity companies. Our enviable customer base includes 4 of the Top 5 Banks, 3 of the Top 5 IT companies, 3 of the Top 5 BPOs, and 3 of the Top 5 Pharma companies. We are the largest partner to Microsoft in India, contributing about 25% of Microsoft India revenues. As a graduate with 3+ years of experience, preferably in an IT background, you will join our team with excellent communication skills. Proficiency in MS Office, MS Excel, Adobe Acrobat, PowerPoint, and Outlook is a must. Knowledge of Power BI, along with familiarity with Sales CRM systems, particularly Microsoft CRM, will be advantageous. A positive attitude, energy, and dependability are key attributes we value. In this role, you will work closely with the sales leadership and regional managers to support the day-to-day operational management of the sales organization. Collaborating with management, you will define, lead, and deliver initiatives to support revenue growth, drive sales productivity improvements, and enhance sales methodology, support, and training. Your responsibilities will include reporting (daily/monthly) using CRM to increase sales productivity, coordinating and scheduling events, managing overall CRM administration, and providing general operations and administrative support. We offer a comprehensive benefits package including Group Medical Coverage, Group Personal Accident, and Group Term Life Insurance. Additionally, we have a Rewards and Recognition Program, Employee Referral Program, Wellness Program, and CSR Initiatives. Maternity and Paternity Leaves, Company Sponsored Certification Programs, Learning/Development Courses, Mentorship and Leadership Programs, Quarterly Performance Feedback Sessions, Savings, Investments, Retirement Benefits, Flexible Work Hours, Work from Home, Remote Working, and Hybrid Working are also part of our offerings. We also organize Company Onsite and Fun Events to foster a vibrant work environment. Don't forget to include your CV and cover letter when applying to join our team in Gurgaon, Haryana, India. We receive a high volume of applications but strive to review each potential candidate thoroughly.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
We are seeking candidates with an IT background and strong communication skills to oversee website support and service. Proficiency in PHP and WordPress would be advantageous. This is a full-time position. To apply, please submit your resume including your email address for further correspondence.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
indore, madhya pradesh
On-site
As a leading Offshore Web Development Company in Central India, we specialize in Web Development, Android, and iOS Mobile Applications. With a growing pace and a prominent Offshore client base, we are seeking a proactive individual to join our team. Your primary responsibilities will include placing posts and bids on various online platforms to generate leads, as well as posting replies and drafting proposal documents. We are looking for someone with excellent analytical and logical skills, backed by an IT background. A strong command of English writing is essential, particularly in areas of Technical Documentation and SRS. To qualify for this role, you should hold an MBA, BE, or any other graduate or postgraduate degree. Experience in freelancing, business analysis, client development, and platforms like Guru, Upwork, and Odesk will be advantageous. Skills in Business Development, Lead Generation, Cold Calling, Client Handling, Client Communication, Requirement Analysis, Technical Proposal Writing, Online Bidding, and Business Development Executive are highly desirable. If you are a motivated individual with a passion for generating leads and client development through online platforms, we would like to hear from you. Join our dynamic team and contribute to our continued growth and success.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
NTT DATA is looking for a BA-Lending to join their team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Lending Business Analyst, you will bring a good understanding of the Lending domain and interact with business users and technical teams to document business requirements using tools like JIRA, Confluence, Blue Works, Lucid Chart, and MS Visio. You will analyze and design solutions with the support of Solution Architects, provide feedback on test cases, and support Quality Assurance for testing. Additionally, you will support client UAT. Your responsibilities will include engaging with business users to define scope, understand business processes, and identify key stakeholders. You will support the identification of risks and mitigation approaches, participate in client requirement workshops, and analyze client business requirements to prepare various business process documents. You will actively participate in the solution design process and make recommendations to positively impact operational effectiveness and customer experience. Furthermore, you will conduct research to develop comprehensive solutions and assist in User Acceptance Testing for major developments. The ideal candidate should have a strong background in the Lending domain, with experience in areas such as loan management, servicing, and delinquency handling. Knowledge of commercial and SME lending products like Commercial Loans, Syndication, and Mezz Finance is essential. Experience with implementing Temenos Core Banking System would be advantageous. Design thinking, project management skills, and the ability to work in Agile and waterfall SDLCs are required. Effective communication, collaboration, and the ability to work in multi-cultural teams are also key attributes for this role. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. With experts in more than 50 countries and a strong partner ecosystem, NTT DATA offers a range of services including business and technology consulting, data and artificial intelligence, industry solutions, and application development and management. As a part of the NTT Group, they invest significantly in R&D to support organizations in their digital transformation journey.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As an ideal candidate for this role, you should have a minimum of 3 years of experience. Your responsibilities will include having knowledge of shipping or logistics with an IT background. You will be expected to work with various technical skills such as EDI (EDIFACT / X12), XML, API, Proprietary or flat file formats. Proficiency in MS Office tools, including Visio, and knowledge of SQL and Power Automate would be advantageous. Additionally, you should be adept at working with services exposed and consumed by different applications. This position is based in Chennai, India, and there are 2 open positions available.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers. Your role will include overseeing the coordination of internal teams to complete projects within specified timeframes and ensuring customer satisfaction. Additionally, you will be tasked with providing technical support, training, and problem resolution for our customers. In this role, your responsibilities will include managing customer projects, completing the Discovery phase, and coordinating with both customers and internal teams. You will be expected to provide excellent customer service by resolving escalated cases and ensuring timely solutions. It will also be crucial for you to log activities and ensure that services are paid for. Furthermore, you will be responsible for planning and delivering trainings for customers to familiarize them with Windowmaker software. Providing regular reports to management and overseeing the Customer Support and Data team will also be part of your duties. Key tasks for you will involve communicating with clients to reduce turnaround time and assign work to resources effectively. You will need to prepare productivity reports, schedule resources for service requests, and continuously work on improving processes to provide effective support to customers. Ensuring regular customer training on the latest software releases, providing technical support to sales staff, and assisting with technical demos will be essential. Developing reports to enhance efficiency and the quality of deliverables, identifying training needs, and scheduling sessions will also fall under your responsibilities. Additionally, overseeing the operational duties of the customer service team, maintaining records of all customer interactions, training new employees, and ensuring customer satisfaction by providing problem-solving resources will be key tasks. To excel in this role, you will need an IT background, excellent communication skills in English, and an analytical and technical mindset. The location for this position is Vadodara.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As an Information Security Project Manager at EY, you will play a crucial role in preventing, detecting, responding to, and mitigating potential cyber-risk threats. Your responsibilities will include protecting EY and client data, as well as information management systems to reduce overall risk to both EY's infrastructure and data. You will be tasked with delivering Information Security IT projects to schedule, budget, and quality. This role requires a strong technical knowledge of project management processes such as initiation, planning, execution, monitoring, control, and closure. Additionally, you will need expertise in supporting processes like scope management, cost management, time management, issue management, risk management, resource management, communication, and stakeholder management. Experience in related areas such as portfolio management, program management, methods, tools, and quality assurance is preferred. Working closely with a Senior Project Manager or Service Delivery Manager, you will focus on project planning and control, resource management, forecasting, financial control, deliverable quality, and risk and issue management. You must maintain visibility and control over projects, ensure project deliverables meet the required standards, and proactively manage risks and issues. To be successful in this role, you should have experience with project management methodology, tools, and templates, as well as a track record of customer focus and delivering on promises. An IT background with experience across the systems development life cycle is essential, along with strong team working skills and excellent written and verbal communication abilities. To qualify for this position, you should have 3 to 5 years of experience in a corporate IT environment, 1 to 3 years of project management experience, and 1 to 3 years of experience with IAM technologies. Additionally, having project management certification, familiarity with ITIL, and certifications in Information Security or related areas would be advantageous. At EY, we are looking for individuals who act with a sense of ownership and urgency, assume personal accountability for success, and are always focused on finding solutions. Join us at EY and help build a better working world by creating new value for clients, society, and the planet while building trust in capital markets through advanced technology and a globally connected network.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You must possess the necessary skills to effectively handle International clients. Having an IT Background and familiarity with IT technologies is a must for this role. Your primary responsibilities will include bidding on Web Development and Mobile Application Development projects. Excellent written communication and writing skills are essential for this position. You will be expected to generate new leads and contribute to revenue generation. It is important to have good interpersonal skills and to be innovative, knowledgeable, creative, and hard-working. Familiarity with creating proposals is also required. Your duties will involve acquiring new clients, generating new sales to expand the business, and searching the internet to generate new leads and sales. Identifying potential clients and selling services, as well as regular follow-ups to generate new business, will be part of your responsibilities. Strong presentation and pitching skills are necessary. You will be accountable for achieving the monthly and annual sales targets as planned. Coordinating with the operations team for finalizing documents and catalogs, as well as generating business from hunting and forming, will be part of your role. Additionally, you will be responsible for building and managing a Business Development Pipeline through research to identify new prospects via calls. Excellent reporting skills are also crucial for this position. This is a Full-time position with a Day shift schedule. The ideal candidate should hold a Bachelor's degree and have a total of 3 years of work experience in Business development in IT. Proficiency in English is preferred. If you meet the requirements mentioned above, kindly get in touch with the employer at +91 9311811521.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
punjab
On-site
You will be responsible for contributing to the growth of our company as a resilient and empathic business development executive. As a fresher with an IT background (B.TECH, BSC, BCA, MCA, MBA), you are welcome to apply for this position. Your key responsibilities will include attending networking activities to research and connect with potential clients, maintaining strong relationships with existing clients to ensure their retention, proposing upgrades or additional products and services that may interest clients, and creating business proposals and contracts to increase revenue from clients. To excel in this role, you must possess excellent networking skills, have strong written and verbal communication abilities, be resourceful with exceptional research skills, and have an IT background (B.TECH, BSC, BCA, MCA, MBA). Training will be provided for this position, and for further information, please contact 76968-51591 or email hr.knickglobal.co@gmail.com. This is a full-time position that requires working from the office. Benefits include a flexible schedule, and the work schedule is from Monday to Friday with a morning shift. A Bachelor's degree is preferred for this role, and the work location is in person.,
Posted 1 month ago
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