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1 - 8 years
2 - 8 Lacs
Noida, Bengaluru, Thiruvananthapuram
Work from Office
Roles and Responsibilities : Manage IT assets, hardware inventory, maintenance schedules, and disposal procedures. Provide technical support to end-users on desktop issues, troubleshooting problems with laptops, printers, etc. Coordinate with vendors for repairs or replacement of faulty equipment. Ensure compliance with company policies regarding asset management. Job Requirements : 1-8 years of experience in IT Hardware Asset Management or related field. Strong understanding of hardware asset management principles and practices. Proficiency in managing multiple tasks simultaneously under tight deadlines.
Posted 1 month ago
1 - 8 years
2 - 8 Lacs
Noida, Bengaluru, Thiruvananthapuram
Work from Office
Roles and Responsibilities : Manage IT assets, hardware inventory, maintenance schedules, and disposal procedures. Provide technical support to end-users on desktop issues, troubleshooting problems with laptops, printers, etc. Coordinate with vendors for repairs or replacement of faulty equipment. Ensure compliance with company policies regarding asset management. Job Requirements : 1-8 years of experience in IT Hardware Asset Management or related field. Strong understanding of hardware asset management principles and practices. Proficiency in managing multiple tasks simultaneously under tight deadlines.
Posted 1 month ago
1 - 4 years
0 - 1 Lacs
Nashik
Work from Office
Build Desktop PC’s and laptops with application installed and create user accounts. Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related issues IT asset register Required Candidate profile exp: 1+years Loc: Nashik np: 30 Days ankitapisal@peshr.com/9004076848
Posted 1 month ago
1 - 6 years
3 - 7 Lacs
Chennai
Work from Office
Raise ticket in service now for server addition, Decommission and update. (to add, remove & update server details in service now) Mail handling. Follow up on mail with various teams for bulk data upload in service now. Maintain data in excel sheet. (should know VLOOKUP) Required to visit Data Center in night shift for physical server inventory (once in every month) Basic knowledge of service now. Basic knowledge of IT (Eg. IP, Serial no, OS, hardware)
Posted 2 months ago
4 - 7 years
2 - 4 Lacs
Mumbai, Bengaluru
Work from Office
Job Summary The IT Asset Executive will be responsible for overseeing the lifecycle of all IT assets within the organization. This includes hardware, software, licenses, and other technology-related resources. The individual will work closely with various teams, including IT, finance, HR and operations, to ensure accurate asset tracking, optimization, and compliance with relevant policies and regulations. The IT Asset Manager will play a crucial role in optimizing IT asset utilization, cost-effectiveness, and risk management. Other details 1. Bachelor's degree in Information Technology, Computer Science, or a related field. 2. Proven experience (3-4 years) as an IT Asset executive or in a similar role. 3. Strong knowledge of IT asset management principles, best practices, and industry standards. 4. Familiarity with IT procurement processes and vendor management. 5. Excellent organizational and communication skills. 6. Analytical mindset with the ability to interpret data and make data-driven decisions. 7. Proficient in using asset management tools and software. 8. Understanding of software licensing agreements and compliance. 9. Familiarity with IT security and risk management practices. Roles and Responsibilities 1. Asset Inventory Management: Maintain an up-to-date inventory of all IT assets, including hardware, software, and licenses, across multiple locations and departments. Regularly reconcile inventory records to ensure accuracy and identify discrepancies for resolution. Create and maintain detailed documentation for each asset, including purchase information, warranty status, configuration details, and end-of-life plans. 2. Procurement and Vendor Management: Collaborate with procurement teams to ensure IT assets are acquired in a cost-effective and timely manner while adhering to company policies. Evaluate and negotiate vendor contracts for hardware, software, and services, ensuring favorable terms and conditions. Track license agreements, renewals, and compliance requirements. 3. Asset Deployment and Disposal: Coordinate the deployment of IT assets to employees, ensuring proper configuration and user accessibility. Implement secure and environmentally responsible processes for asset disposal or recycling, in compliance with applicable regulations. 4. Cost Optimization and Budgeting: Work closely with finance and HR teams to manage IT asset-related budgets, forecast future expenditures, and identify cost optimization opportunities. Analyze asset utilization data to make informed decisions about resource allocation and identify potential cost savings. 5. Reporting and Analytics: Generate regular reports and present key performance indicators related to IT asset management to stakeholders and management. Utilize data analytics to identify trends and recommend process improvements.
Posted 2 months ago
2 - 7 years
4 - 6 Lacs
Gurgaon
Work from Office
Minimum above 2 years experience in relevant IT stores & or managing IT assets in a large warehouse or IT Infra environment. Good working knowledge on Google sheet & excel (Vlookup, Hlookup, if command etc). He/She whould be monitoring the stock of a company's IT assets, consumables & infra-assets. Performing physical inventory counts periodically to ensure the data records match the actual inventory levels. Placing purchase orders with suppliers to replenish stock. Collecting and analyzing historical data using statistical tools to forecast demand for different products. Working with inventory management software to track inventory levels, set reorder points, manage purchase orders and generate reports. Determining the safety stock levels to reduce the risk of stock outs during unusual periods of supply and demand. Coordination with procurement, logistics and operation team to streamline the inventory management process. Able to work in a fast paced logistic warehouse environment.
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Identify and analyze system or application issues and provide effective solutions. Communicate with clients to understand their needs and provide appropriate support. Ensure smooth operations of systems and applications by monitoring and troubleshooting. Stay updated with the latest product knowledge and industry trends. Train and mentor junior team members to enhance their skills and knowledge. Manage data with tables in the CMDB and Assets and its Data Sources. Plans and manages a population of the Configuration Management System, including discovery and other data import methods. Configure efficient Identification and Reconciliation. Monitor CMDB health and resolve conflicts between authoritative data sources. Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs. Configure, develop, enhance, and implement application mapping. Professional & Technical Skills: Must To Have Skills:Proficiency in Configuration Database & CI Management. Good To Have Skills:Experience with ITIL processes. Strong understanding of IT infrastructure and systems. Experience in incident management and problem resolution. Knowledge of configuration management tools and practices. Familiarity with IT service management frameworks. Excellent communication and interpersonal skills. Ability to work under pressure and meet tight deadlines. Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera. Good to have - MID Server configurations for Integrations data pull. Good to have - Customizes ServiceNow configuration, including custom scripts. Minimum 4-5 years of experience ServiceNow. Minimum 5 years of experience in IT asset / CMDB management. Experience in IT Asset Management process and operational delivery environment. Excellent communication and presentation skills. Excellent communication written and oral and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Configuration Database & CI Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
3 - 8 years
2 - 3 Lacs
Gurgaon
Work from Office
Role & responsibilities 1. Asset Management: o Maintain an accurate inventory of IT assets. o Implement tracking and lifecycle management processes. 2. Procurement & Compliance: o Oversee IT procurement, licensing, and renewals. o Ensure adherence to software compliance and audit requirements. 3. Lifecycle Optimization: o Monitor and plan upgrades, replacements, and disposals. o Collaborate with IT and finance teams for cost-effective asset strategies. 4. Reporting: o Provide actionable insights through asset utilization and cost analysis reports. Impact on Business: Reduces costs, improves operational efficiency, ensures legal compliance, and supports strategic IT initiatives. Ideal Candidate Profile: • Expertise in IT asset management tools and processes. • Strong analytical and organizational skills with knowledge of procurement and licensing practices EXP : 2+ years Email ID - anshu.chaubey@progressive.in
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Gurgaon
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : End User & Data center IT Asset Mgmt Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. You will work within a defined operating model and processes, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide L1 and L2/ basic and intermediate level troubleshooting. Offer hardware/software support and implement technology at the operating system-level. Assist in maintaining production and development systems and software products. Conduct remote and onsite technical support. Collaborate with different teams to ensure smooth operations. Document and update technical procedures and configurations. Professional & Technical Skills: Must To Have Skills:Proficiency in End User & Data center IT Asset Mgmt. Strong understanding of IT asset management principles. Knowledge of hardware and software troubleshooting techniques. Experience in working with various operating systems. Familiarity with network configurations and protocols. Additional Information: The candidate should have a minimum of 0-2 years of experience in End User & Data center IT Asset Mgmt. This position is based at our Gurugram office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
7 - 12 years
9 - 14 Lacs
Gurgaon
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Key Responsibilities:-1.Act as a project management lead for the HAM CMDB delivery projects.2.Provide end to end support for managing the HAM CMDB engagements.3.Leads a team of Specialists and analysts for ensuring defect free client deliverables and meeting all KPIs.4.Maintain currency on policy and process documents.5.Configure, develop, enhance, and implement application maps using service mapping.6.Handling Stakeholders and conducting scheduled cadence with them. Technical Experience:-1.Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera, Snow SLM, SCCM.2.Minimum 10- 12 years of experience in ITAM delivery and 10 years of experience in IT asset / CMDB management.3.Should have very good understanding of CSDM and Service Mapping concepts and should have applied this on previous engagements. Professional Attributes:-1.Excellent communication written and oral and interpersonal skills.2.Strong communication and presentation skills.3.Should be open to manage and oversee multiple projects.4.Desirable certified Asset manager- CITAM. Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education
Posted 2 months ago
0 - 2 years
1 - 5 Lacs
Mumbai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : End User & Data center IT Asset Mgmt Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Diploma GraduateShould be completed 15 years full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing end-user and data center IT asset management support. Your typical day will involve interfacing with clients, accurately defining and interpreting issues, and designing resolutions based on deep product knowledge. Roles & Responsibilities: Provide exceptional end-user and data center IT asset management support to clients. Accurately define client issues and interpret and design resolutions based on deep product knowledge. Interface with clients to ensure world-class systems are running smoothly. Collaborate with cross-functional teams to ensure quality and timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Experience in end-user and data center IT asset management. Good To Have Skills:Knowledge of cloud technologies. Strong communication skills to effectively interface with clients. Ability to accurately define client issues and interpret and design resolutions based on deep product knowledge. Experience collaborating with cross-functional teams to ensure quality and timely resolution of client issues. Additional Information: The candidate should have a minimum of 0-2 years of experience in end-user and data center IT asset management. The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. This position is based at our Mumbai office. Qualification Diploma Graduate Should be completed 15 years full time education
Posted 2 months ago
2 - 7 years
4 - 6 Lacs
Bengaluru
Hybrid
Hiring Asset Managers for top BPO's in bangalore Need Min 2 years of experience in asset management need only graduates Hybrid working model model Day shify salary up to 6.5 Lacks Looking for Immediate joiners Call 9019223789 and schedule your interview immediately
Posted 2 months ago
1 - 6 years
6 - 6 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Candidate should have minimum 1yr of experience in IT Asset Management. Qualification - Graduate Shift - Rotational Shifts Work Location - Bangalore Immediate Joiners OR Max 15 days notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.
Posted 2 months ago
2 - 7 years
4 - 7 Lacs
Bengaluru
Hybrid
Roles and Responsibilities Manage IT asset management processes, including hardware and software assets. Ensure compliance with company policies and procedures related to asset tracking, maintenance, and disposal. Coordinate with vendors for asset procurement, installation, configuration, and maintenance. Conduct regular audits to identify gaps in asset inventory and implement corrective actions. Provide technical support for asset-related issues. Desired Candidate Profile 2-7 years of experience in IT Asset Management or Software Asset Management. Strong understanding of English language (written & spoken). Proficiency in managing multiple tasks simultaneously under tight deadlines. Ability to work independently with minimal supervision.
Posted 2 months ago
7 - 12 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : End User & Data center IT Asset Mgmt Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring the smooth functioning of production systems and services, meeting operational requirements, and adhering to service agreements. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure compliance with operational requirements Implement best practices for service delivery Conduct regular performance evaluations Professional & Technical Skills: Must To Have Skills: Proficiency in End User & Data center IT Asset Mgmt Strong troubleshooting skills Experience in ITIL framework Knowledge of cloud technologies Familiarity with IT service management tools Additional Information: The candidate should have a minimum of 7.5 years of experience in End User & Data center IT Asset Mgmt This position is based at our Bengaluru office A 15 years full time education is required Qualifications 15 years full time education
Posted 2 months ago
1 - 5 years
2 - 3 Lacs
Goregaon
Work from Office
Raise ticket in service now for server addition, Decommission and update. (to add, remove & update server details in service now) Mail handling. Follow up on mail with various teams for bulk data upload in service now. Maintain data in excel sheet. (should know VLOOKUP) Required to visit Data Center in night shift for physical server inventory (once in every month) Basic knowledge of service now. Basic knowledge of IT (Eg. IP, Serial no, OS, hardware.
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru, Gurgaon
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve managing Configuration Databases and CI, utilizing your expertise in ServiceNow Configuration Management Database (CMDB) and exceptional communication skills to resolve client issues. Key Responsibilities:-1.Asset and CMDB Updates.2.Service request management for IMAC tickets.3.Discovery and Asset inventory reconciliation.4.Gap analysis and reporting.5.Scheduled Reporting.6.Maintain currency on policy and process documents.7.Track lease and warranty data in support of refresh as well as end of life processes. Technical Experience:-Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera Professional Attributes:-1.Minimum 4 plus years of experience ServiceNow.2.Minimum 5 plus years of experience in IT asset / CMDB management.3.Excellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Mumbai, Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Role:Application Support Engineer Project Role Description:Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills:Configuration Database & CI Management Good to Have Skills:ServiceNow Configuration Management Database (CMDB) Job Requirements:'', Key Responsibilities:1Manage data with tables in the CMDB and Assets and its Data Sources2Plans and manages a population of the Configuration Management System, including discovery and other data import methods3Configure efficient Identification and Reconciliation4Monitor CMDB health and resolve conflicts between authoritative data sources5Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs6Configure, develop, enhance, and implement application mapping Technical Experience:1Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera2Good to have - MID Server configurations for Integrations data pull3Good to have - Customizes ServiceNow configuration, including custom scripts Professional Attributes:1Minimum 4-5 years of experience ServiceNow2Minimum 5 years of experience in IT asset / CMDB management3Experience in IT Asset Management process and operational delivery environment4Excellent communication and presentation skills5Excellent communication interpersonal skills. Educational Qualification:Graduate with 15 years of education Additional Info:Flexible Working hours Qualifications Graduate with 15 years of education
Posted 3 months ago
5 - 10 years
5 - 7 Lacs
Chennai
Work from Office
An Asset Management Lead responsible for overseeing 18,000 assets and managing a 10-member team plays a critical role in ensuring the efficient and effective management of the organization's assets. Here is a detailed job description for this role: Key Responsibilities: 1. Asset Management: Develop and implement comprehensive asset management strategies to optimize the value and performance of 18,000 assets. Conduct regular asset performance analysis and reporting to inform strategic decisions. Ensure compliance with all relevant laws, regulations, and industry standards. 2. Team Leadership: Lead, mentor, and manage a team of 10 asset management professionals. Foster a collaborative and high-performance team environment. Provide training and development opportunities to team members. 3. Operational Efficiency: Oversee the maintenance, capital improvements, and lifecycle management of assets. Implement best practices and continuous improvement initiatives to enhance operational efficiency. Coordinate with other departments to ensure seamless asset management operations. 4. Client and Stakeholder Management: Develop and maintain strong relationships with clients, vendors, and other stakeholders. Communicate effectively with stakeholders about asset performance and management strategies. Handle client inquiries and resolve any issues related to asset management. 5. Risk Management: Identify and mitigate risks associated with asset management. Develop and implement risk management plans and procedures. Ensure the security and protection of assets. Technical Skills: Strong understanding of asset management principles and practices. Proficiency in asset management software and tools. Excellent analytical and problem-solving skills.
Posted 3 months ago
1 - 5 years
0 - 3 Lacs
Chennai, Mumbai
Work from Office
Job description We have excellent opening for the position of IT Asset Executive Qualification: Any graduate Experience: 2 to 5 Yrs Job Location: Mumbai(East Andheri Location/Chennai (Vadapalani) Asset Management - Manage Asset Movement from one location to another Must know about asset life cycle, Tracking of asset Maintain the inventory in Portal as well in excel Asset Tagging / Asset verification If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTCRole & responsibilities Preferred candidate profile Perks and benefits
Posted 3 months ago
1 - 6 years
1 - 3 Lacs
Noida
Work from Office
Strong organizational and time management skills. Excellent attention to detail and accuracy in tracking and documenting assets. Proficiency with asset management software and tools. Knowledge of asset management and compliance standards.
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage and prioritize support tickets to ensure timely resolution.- Identify and analyze system or application issues and provide effective solutions.- Communicate with clients to understand their needs and provide appropriate support.- Ensure smooth operations of systems and applications by monitoring and troubleshooting.- Stay updated with the latest product knowledge and industry trends.- Train and mentor junior team members to enhance their skills and knowledge.- Manage data with tables in the CMDB and Assets and its Data Sources.- Plans and manages a population of the Configuration Management System, including discovery and other data import methods.- Configure efficient Identification and Reconciliation.- Monitor CMDB health and resolve conflicts between authoritative data sources.- Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs.- Configure, develop, enhance, and implement application mapping.Professional & Technical Skills:- Must To Have Skills:Proficiency in Configuration Database & CI Management.- Good To Have Skills:Experience with ITIL processes.- Strong understanding of IT infrastructure and systems.- Experience in incident management and problem resolution.- Knowledge of configuration management tools and practices.- Familiarity with IT service management frameworks.- Excellent communication and interpersonal skills.- Ability to work under pressure and meet tight deadlines.- Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera.- Good to have - MID Server configurations for Integrations data pull.- Good to have - Customizes ServiceNow configuration, including custom scripts.- Minimum 4-5 years of experience ServiceNow.- Minimum 5 years of experience in IT asset / CMDB management.- Experience in IT Asset Management process and operational delivery environment.- Excellent communication and presentation skills.- Excellent communication written and oral and interpersonal skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
0 - 2 years
2 - 4 Lacs
Gurgaon
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : End User & Data center IT Asset Mgmt Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. You will work within a defined operating model and processes, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide L1 and L2/ basic and intermediate level troubleshooting. Offer hardware/software support and implement technology at the operating system-level. Assist in maintaining production and development systems and software products. Conduct remote and onsite technical support. Collaborate with different teams to ensure smooth operations. Document and update technical procedures and configurations. Professional & Technical Skills: Must To Have Skills:Proficiency in End User & Data center IT Asset Mgmt. Strong understanding of IT asset management principles. Knowledge of hardware and software troubleshooting techniques. Experience in working with various operating systems. Familiarity with network configurations and protocols. Additional Information: The candidate should have a minimum of 0-2 years of experience in End User & Data center IT Asset Mgmt. This position is based at our Gurugram office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
0 - 2 years
1 - 5 Lacs
Mumbai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : End User & Data center IT Asset Mgmt Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Diploma GraduateShould be completed 15 years full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing end-user and data center IT asset management support. Your typical day will involve interfacing with clients, accurately defining and interpreting issues, and designing resolutions based on deep product knowledge. Roles & Responsibilities: Provide exceptional end-user and data center IT asset management support to clients. Accurately define client issues and interpret and design resolutions based on deep product knowledge. Interface with clients to ensure world-class systems are running smoothly. Collaborate with cross-functional teams to ensure quality and timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Experience in end-user and data center IT asset management. Good To Have Skills:Knowledge of cloud technologies. Strong communication skills to effectively interface with clients. Ability to accurately define client issues and interpret and design resolutions based on deep product knowledge. Experience collaborating with cross-functional teams to ensure quality and timely resolution of client issues. Additional Information: The candidate should have a minimum of 0-2 years of experience in end-user and data center IT asset management. The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. This position is based at our Mumbai office. Qualification Diploma Graduate Should be completed 15 years full time education
Posted 3 months ago
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