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0.0 - 7.0 years
9 - 10 Lacs
Pune
Work from Office
Johnson Controls is seeking a seasoned IT Analyst with over 10 years of experience to join our dynamic team. The ideal candidate will have extensive knowledge in analyzing, designing, and implementing IT solutions that address complex business requirements. You will collaborate with cross-functional teams to improve system functionalities and ensure the effective delivery of IT services. Key Responsibilities Lead the analysis of user requirements and develop comprehensive functional specifications for IT solutions. Oversee the design, testing, and implementation of advanced IT systems and applications. Provide expert support for IT systems, including intricate troubleshooting and resolution of technical issues. Collaborate with diverse teams to ensure seamless integration of IT solutions across the organization. Document procedures, processes, and configurations for future reference and training. Drive continuous improvement initiatives to enhance IT service delivery and efficiency. Stay informed of the latest technology trends and best practices in the IT sector. Qualifications Bachelors degree in computer science, Information Technology, or a related field; master s degree preferred. 10+ years of experience in IT analysis, support, or related roles. Strong expertise in ITIL concepts and methodologies. In-depth understanding of software development, database management, and networking concepts. Exceptional analytical and problem-solving skills with keen attention to detail. Outstanding communication and interpersonal skills, with a proven ability to collaborate effectively in team environments.
Posted 3 months ago
0.0 - 1.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Job Title: IT Analyst Company: New Era Technology www.neweratech.com Location: Client Office, Bangalore (Onsite) Employment Type: Full-Time | Permanent Role with New Era Technology Work Mode: 24/7 Rotational Shifts (Including Night & Weekend Support as per schedule) Job Summary: New Era Technology is hiring dynamic IT Analysts to join our team in Bangalore. This is a full-time role where you will act as a Level 1 Technical Support Executive, managing inbound calls and ticket-based queries from internal users. Key Responsibilities: Act as the first point of contact for internal IT technical support queries via phone, tickets, or chat. Handle and resolve procedural, process, and technical issues raised by internal users. Accurately log all support requests and follow through to resolution using ticketing tools. Take ownership of reported issues and ensure effective resolution within SLAs. Escalate complex cases following the escalation path while ensuring timely follow-up. Recommend process improvements or procedural changes to enhance service delivery. Collaborate closely with the internal IT and service desk teams to ensure user satisfaction. Participate in rotational shifts including night shifts and weekends as required. Candidate Requirements: Graduate degree (Computer Science / Electronics preferred). Excellent communication skills verbal and written (English). Willingness to work in 24/7 rotational shifts including night and weekend support. Strong interpersonal skills with an ability to communicate clearly with IT and non-IT staff. Preferred Qualifications (Added Advantage): Minimum 6 months of experience in international technical support / service desk roles. Certification/training in IT support (e.g., CompTIA, Microsoft, ITIL). Familiarity with Windows OS, MS Office, ticketing systems, and remote desktop tools. Strong troubleshooting, analytical, and multi-tasking skills. Ability to work independently in high-pressure or critical situations.
Posted 3 months ago
3.0 - 6.0 years
5 - 8 Lacs
Mumbai
Work from Office
Apex Fund Services Limited is looking for Analyst-IT to join our dynamic team and embark on a rewarding career journey Analyze IT systems and propose efficiency improvements Collaborate with teams to gather system requirements Create documentation and user guides Support implementation and troubleshooting tasks
Posted 3 months ago
3.0 - 4.0 years
6 - 7 Lacs
Gurugram
Work from Office
Role: Global Service Desk Executive (Voice Based IT Support) Location: Gurugram Experience: Min 3 Years Salary: Upto 7 LPA Shift: Rotational 5 days working KEY RESPONSIBILITIES: Remote desktop support on phone with Global users. Troubleshooting of Windows 10, Office-365, Good experience on Active Directory, VPN, Zscaler and eager to learn new technologies. Knowledge of ITIL Foundation with ticketing tool preferred Service Now. Excellent communication skills required If you are interested please share your updated resume along with below details at nityananda.d@teamcomputers.com Relevant Experience: Current/Last CTC: Expected CTC: Notice Period: Current Location: Availability for face to face round:
Posted 3 months ago
2.0 - 7.0 years
4 - 7 Lacs
Mangaluru
Work from Office
Support Content Development Team with expert knowledge and ensure creation of high quality, accurate training materials for IT based projects for various industries. Individuals with hands on experience in IT app development & analysis can apply. Required Candidate profile Lead client meetings in IT sector Provide tech support to IDs and content developers Develop raw content per client req Review storyboard, script Translate IT concepts into effective training material
Posted 3 months ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Vuram Technology Solutions Pvt Ltd is looking for REF71085Z- Program Analyst - IT to join our dynamic team and embark on a rewarding career journey. Analyze and interpret business needs to design and implement effective IT solutions and programs. Collaborate with cross-functional teams to gather user requirements, develop functional specifications, and ensure alignment with organizational goals. Monitor and evaluate the performance of existing IT systems and recommend enhancements for improved efficiency and effectiveness. Create detailed technical documentation, process flows, and system configurations to support ongoing IT operations. Conduct risk analysis and identify potential system vulnerabilities, recommending and implementing mitigation strategies. Assist in the deployment, integration, and maintenance of enterprise applications and software tools. Ensure all solutions adhere to data governance, cybersecurity standards, and regulatory compliance. Provide user training, technical support, and troubleshooting for implemented programs to ensure high adoption and satisfaction rates.
Posted 3 months ago
3 - 6 years
8 - 12 Lacs
Hyderabad
Work from Office
DAZN Group is looking for Senior Business Analyst [IT Operations] to join our dynamic team and embark on a rewarding career journey The Senior Business Analyst is responsible for bridging the gap between business objectives and IT solutions by analyzing business processes, eliciting requirements, and defining system specifications They will collaborate with stakeholders to identify business needs, propose solutions, and facilitate the successful delivery of projects Key Responsibilities:Collaborate with stakeholders, including business users, project managers, and IT teams, to understand business objectives, processes, and requirements Conduct thorough analysis of existing business processes, systems, and workflows to identify areas for improvement and opportunities for automation or optimization Elicit, document, and prioritize business requirements using appropriate techniques such as interviews, workshops, surveys, and document analysis Define and validate system requirements, ensuring they align with business needs and are feasible to implement Develop clear and concise functional and non-functional specifications, use cases, user stories, and process models to communicate requirements to the development and testing teams Facilitate requirements workshops and review sessions with stakeholders to gather feedback, resolve conflicts, and ensure alignment Collaborate with development teams to provide clarifications, address queries, and ensure that requirements are properly understood and implemented Collaborate with QA teams to define test plans and test cases based on requirements and conduct or support testing activities as needed Proactively identify and communicate project risks, issues, and dependencies to stakeholders and propose mitigation strategies Provide guidance and mentorship to junior business analysts, fostering their professional growth and development Qualifications and Requirements:Bachelor's degree in business administration, computer science, or a related field A Master's degree is a plus Proven experience as a Business Analyst, preferably in a senior or lead role, with a track record of successfully delivering complex projects Strong understanding of business analysis methodologies, tools, and best practices Solid knowledge of software development lifecycle (SDLC) and project management methodologies Proficiency in requirements elicitation and documentation techniques, such as interviews, workshops, use cases, user stories, and process modeling Experience in analyzing and improving business processes, identifying process gaps, and proposing optimized solutions Excellent analytical and problem-solving skills, with the ability to break down complex problems into manageable components Strong interpersonal and communication skills, with the ability to effectively collaborate and negotiate with stakeholders at all levels Ability to manage multiple priorities and work in a fast-paced environment with changing priorities and deadlines Familiarity with Agile and Waterfall methodologies, and experience working in Agile development teams Proficiency in using business analysis tools and software (eg, JIRA, Confluence, Visio) is desirable Strong leadership and mentoring skills, with the ability to guide and coach junior team members Domain knowledge in the specific industry or business area relevant to the organization is a plus Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are advantageous Strong business acumen and understanding of technology trends and their impact on business operations
Posted 4 months ago
6 years
17 - 19 Lacs
Bengaluru
Work from Office
Do you want to help solve the worlds most pressing challengesFeeding the worlds growing population and slowing climate change are two of the worlds greatest challenges. AGCO is a part of the solution! Join us to make your contribution. AGCO is looking to hire candidates for the position of IT Business Analyst I - Distribution Management This position will have direct contact with majority of AGCO business areas as well as AGCO dealership network. Your Impact Collect business requirements for new IT applications Create User Stories to detail business requirements with consistent acceptance criteria Planning and execution of tests Support and troubleshooting Incidents tickets Execute database scripts, API tests and other common BA tasks Your Experience and Qualifications Good communication skills in spoken and written English Bachelor`s / Master`s degree in computer science, IT, engineering or equivalent education Independent and solution-oriented behavior Proven experience as a Business Analyst, preferably in a software development environment. Your Benefits GLOBAL DIVERSITY - Diversity means many things to us, different brands, cultures, nationalities, genders, generations - even variety in our roles. You make us unique! ENTERPRISING SPIRIT- Every role adds value. Were committed to helping you develop and grow to realize your potential. POSITIVE IMPACT - Make it personal and help us feed the world. INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence - and work alongside teams of people worldwide who share your enthusiasm. MAKE THE MOST OF YOU - Benefits include health care and wellness plans and flexible and virtual work option... Your Workplace We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives. Join us as we bring agriculture into the future and apply now! Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice. AGCO is proud to be an Equal Opportunity Employer.
Posted 4 months ago
2.0 - 5.0 years
4 - 7 Lacs
chennai
Work from Office
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. Job Description The Associate Business Analyst position will be based in Chennai reporting to a IT Manager What a typical day looks like: In this role, you will be In-charge of for providing support to business users on ERP applications - Baan V and Infor LN. You will process tickets from business users on ERP processes and analyze them. Based on the analysis, you should be able to respond to the queries or provide inputs to the Dev teams to make enhancements in the solutions to cater to the requirement Test new solutions delivered by development teams and deliver them to the end users as required. The experience we re looking to add to our team: Functional knowledge, education background financial processes Typically requires 2 - 5 years of related experience. Demonstrates knowledge of functional concepts Has awareness of the functional impact upon work processes and other functions. Knowledge of Baan5/LN Finance implementation is preferred Team focus, good communication and documentation skills What you ll receive for the great work you provide: PTO Health Insurance BB04 Job Category IT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Posted Date not available
4.0 - 6.0 years
6 - 8 Lacs
pune
Work from Office
Job Title IT Analyst Location Pune, Maharashtra, India Experience 4-6 years Johnson Controls is seeking a skilled IT Analyst with 4-6 years of experience specializing in .NET and mobile development to join our dynamic team in Pune. The successful candidate will be instrumental in designing, implementing, and maintaining IT solutions that cater to business needs. This role requires strong collaboration with stakeholders to gather requirements, troubleshoot issues, and ensure the effective delivery of IT services. Key Responsibilities Analyze user requirements and develop functional specifications for IT solutions utilizing .NET technologies. Participate in the design, testing, and implementation of mobile applications for iOS and Android platforms. Provide technical support for software applications, troubleshooting issues to ensure smooth operation. Collaborate with cross-functional teams to ensure seamless integration of IT solutions. Document processes, procedures, and system configurations for reference and training. Contribute to continuous improvement initiatives to enhance IT service delivery. Stay updated with the latest technology trends and best practices in software development and mobile applications. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 4-6 years of experience in IT analysis, support, or related roles with a focus on .NET and mobile development. Strong proficiency in C#, ASP.NET, and mobile frameworks such as Xamarin or React Native. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, capable of working collaboratively in a team environment. Experience with Agile methodologies is a plus. What We Offer Competitive salary and performance-based bonuses. Comprehensive benefits package including health Opportunities for professional growth and career advancement. A dynamic and inclusive work environment that values innovation and collaboration. If you are passionate about technology and eager to contribute to impactful IT solutions, we invite you to apply!
Posted Date not available
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