IT Administrator

Key Responsibilities • Manage laptops, desktops, printers, accessories, and other IT hardware. • Install, configure, upgrade, and troubleshoot software and operating systems. • Maintain office network connectivity, Wi-Fi, routers, switches, and basic firewall coordination. • Administer Zoho Workplace, including mailboxes, user accounts, groups, aliases, permissions, and access issues. • Track and manage software subscriptions, renewals, vendor contracts, and license compliance. • Handle onboarding and offboarding IT setup, including device allocation, email setup, and access provisioning. • Support employees with day-to-day IT issues and ensure timely resolution. • Maintain IT inventory, asset records, and basic technical documentation. • Coordinate with external vendors for hardware purchase, AMC, repairs, internet, and software support. • Ensure regular backups, updates, antivirus status, and basic IT security hygiene. Required Qualifications • Diploma, BCA, MCA, B.Sc. IT, B.E., B.Tech, or any equivalent qualification in IT, Computer Science, or a related field. • Good understanding of desktop support, system administration, and office network management. • Familiarity with Zoho Workplace or similar platforms such as Google Workspace or Microsoft 365. • Ability to manage multiple operational IT tasks with minimal supervision. Experience • 0 to 5 years of experience in IT administration, system support, or internal IT operations. • Experience supporting startup, SMB, or fast-paced office environments is preferred. • Hands-on experience with hardware troubleshooting, software installation, email administration, and license tracking. Preferred Skills • Strong troubleshooting and problem-solving ability. • Good communication and user support skills. • Basic knowledge of network administration and endpoint security. • Experience with vendor coordination and IT asset management. • Organized approach to documentation, renewals, and compliance tracking. What Success Looks Like • Employees get fast and reliable IT support. • Hardware and software assets are properly maintained and tracked. • Zoho mailboxes and user access are managed without delays or errors. • Renewals, subscriptions, and licenses are monitored proactively. • Core IT operations stay stable, secure, and startup-efficient.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person