IT Account Administrator

PURPOSE:

This document was created to describe the roles and responsibilities of IT Account Administrator in accordance with approved procedures.

NATURE OF WORK:

IT Account Administrators are responsible for general administrative tasks related to the tracking and management of the Fluor AD accounts in accordance with approved procedures.

ROLES AND RESPONSIBILITIES:

• Responsible for assuring that inactive users have their account disabled and deleted in accordance with standard Fluor processes and procedures
• Responsible for managing the Authorized Requestor process, including creation, validating, training and providing communications to the AR community.
• Maintaining general user account administrative documentation.
• Assist as needed with user account and Active Directory related audit activities
• Responsible for weekly & monthly reporting on user account administration
• Assist as needed with end-user surveys, assessments and communications
• Assist as needed with end-user surveys, assessments and communications
• Responsible for other administrative tasks needed

• Accredited four (4) year degree or global equivalent in applicable field of study and five (5) years of work-related experience or a combination of education and directly related experience equal to nine (9) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
• Job related technical knowledge necessary to complete the job
• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
• Ability to attend to detail and work in a time-conscious and time-effective manner

• Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or related technical discipline
• May require Certified Network Engineer (CNE or CNE/NT) or Certified Network Administrator (CNA) credentials or other applicable certifications
• Five (5) years related experience in technical services for hardware/software engineering and/or production support of Information Technology (IT) services
• Ability to effectively adapt to rapidly changing technology and apply it to business needs
• Demonstrated strong technical and non-technical communication skills, both oral and written
• Strong team-oriented interpersonal skills