6 Issue Triage Jobs

Role Overview: As a Technical Product Support Specialist at Regnology, you will play a crucial role in providing technical support to clients in the APAC region, contributing to global service continuity through a Follow the Sun (FTS) support model. Your responsibilities will include addressing software issues, triaging technical tickets, collaborating with internal teams, and ensuring smooth client experiences across SaaS and on-prem environments. You will be part of a global team and will have the opportunity to enhance troubleshooting processes and support workflows. Key Responsibilities: - Serve as a first-line technical contact for SaaS and on-prem clients, addressing software issues, c...

Role Overview: You are a strategic thinker passionate about driving solutions as a Production Support Analyst within Card Lending Services (CLS). You will serve as a leader by providing expertise, creativity, and critical thinking skills to maintain systems crucial to daily operations. Working collaboratively to triage and support the resolution of systemic and data issues with technology partners, you will gain exposure to software development, testing, deployment, maintenance, and improvement, as well as production lifecycle methodologies and risk guidelines. Key Responsibilities: - Provide leadership, coaching, and mentorship to team members, fostering a culture of continuous learning, co...

The Data Surveillance Analyst (DSA) is responsible for analyzing scientific and operational data to support the Data Surveillance process and reviewing project-specific Quality Tolerance Limits. They assist in developing Data Surveillance Plans (DSPs) and conduct defined project reviews. The DSA also attends internal and external Data Surveillance meetings, where they present relevant findings to the project team. Key Accountabilities Data Surveillance Plan Development and Technology Configuration: Support the development of a robust Data Surveillance Plan, including Key Risk Indicators, Quality Tolerance Limits, and central statistical analysis Configure and Maintain Data Surveillance techn...

As an Assistant Account Manager at Exxat One, you will work closely with an Account Manager to ensure smooth operations and effective communication with academic and site partners. Your attention to detail and ability to provide accurate data insights will be key in strengthening partnerships. Key Responsibilities: - Support the Account Manager in client relationship management by being a primary point of contact for partners, ensuring timely responses and consistent communication. - Monitor partner activity and account health, flagging potential issues for review. - Maintain accurate renewal records, track account status, and assist in partner readiness for student rotations. - Keep CRM sys...

As an Oracle Inventory Service Engineer at our company, you will be responsible for supporting and maintaining Oracle Inventory, Receiving, and Receipt Accounting modules. Your role will involve ensuring inventory visibility, facilitating smooth period-end processes, and enhancing system reliability by proactively resolving issues. - Providing Level 1 support for organization and location configuration in Oracle - Troubleshooting issues in Receiving and Receipt Accounting workflows - Managing incident tickets for Oracle Inventory Management - Conducting initial impact assessments of reported issues - Delivering strong support during Month-End and Quarter-End closures - Ensuring compliance wi...

Mandatory Skills: Expertise in Manhattan Active Warehouse Management application Strong knowledge of WMS processes Inbound, Inventory, Outbound, Replenishment Supply Chain domain expertise Problem management & Root Cause Analysis WMS Issue triage, analysis & troubleshooting Good to Have: End-to-End Manhattan WMS implementations Configuration & validation of Manhattan Supply Chain software WMS Solution design & extension design Test planning, scripting & integration testing (WMS) Cloud architecture basics Role Highlights: Configure, validate & support Manhattan WMS to meet business needs Work across full SDLC from requirements to go-live Create functional/technical documentation & solution re...